Complaints jobs in Letchworth Garden City - Page 2Create job alerts

The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. Complaints Handler – Banking & Financial Services (Remote). Due to our succe

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrive’s Complaints Policy, the Housing Ombudsman’s Complaint Handling Code, and all other applicable regulatory standards. Complaints Resolution Officer / C

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints are managed efficiently, fairly, and in line with Housing Ombudsman standards. Managing and investigating Stage 1 & 2 complaints from tenants and residents. Acting as the main

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrives Complaints Policy, the Housing Ombudsmans Complaint Handling Code, and all other applicable regulatory standards. Complaints Resolution Officer / Complai

We're recruiting an experienced Complaints Officer (Housing) to join a busy local authority housing service, focusing specifically on Stage 2 complaints. The Role ·Lead on Stage 2 complaints across housing services, carrying out thorough and independent investigations ·Review Sta

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints are managed efficiently, fairly, and in line with Housing Ombudsman standa.

Complaints and Feedback ManagerRochdale£44,821RBH currently have an opportunity for an experiencedComplaints and Feedback Manager to join their Customer Experience team. You will be accountable for resolving complaints and promoting service excellence and your l.

NHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go further. As a Complaints Investigator, you'll be at the heart of our Complaints Service, making sure residents feel heard and their concerns are resol

Proven experience in a B2C customer service or complaints role, ideally within luxury or a premium consumer brand. This role focuses on delivering first-class customer service and resolving complex complaints, ensuring every customer receives a high-quality experience aligned with the company's comm

In this role, you will manage complaints and support the Compliance Team, ensuring all cases are logged according to FCA guidelines.

A local authority in Trafford is seeking a skilled professional to manage Children’s Services complaints in compliance with statutory frameworks. With a focus on fairness and transparency, you will oversee all stages of the complaints process while fostering a culture of continuous improvement.

London Borough of Harrow has an exciting opportunity for a Senior Professional - SEND Tribunals, mediation and complaints. In addition, you will manage all requests for mediation and complaints received by the SEN Assessment and Review Service. Knowledge of Local Authority complaints procedures.

Leading the full investigation and resolution of Defined Benefit pension complaints, ensuring fair, timely, and compliant outcomes. Strong experience handling complex complaints, ideally within pensions or financial services. You will own and manage all Defined Benefit pension complaints, achieving

A legal consultancy firm is seeking a Case Reviewer to conduct independent reviews of complaints regarding Service Police forces.

A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function. This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements.

This is an entry‑level administrative role within the Complaints Operations team of a leading third‑party managing agent in the Lloyd's of London market. The team is responsible for ensuring complaints are handled accurately and within strict regulatory timeframes, helping protect customers and

This player-coach role involves managing complex chargebacks and complaints.

In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improvement across the organisation. Managing and investigating complaints thoroughly and impartially. Supporting positive external relation

When something has gone wrong, this team is responsible for investigating issues thoroughly, resolving complaints in line with regulatory expectations, and using what we learn to improve how the wider business operates. Complaints is one of the clearest signals of where customer experience, operatio

Responsibilities include logging complaints, conducting investigations, and maintaining communication with customers. A leading service provider in London is seeking a Customer Service Assistant to manage customer complaints effectively and ensure high customer satisfaction.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

A growing financial services company in the UK is seeking an Aftersales Agent to manage customer complaints effectively. You will be responsible for the entire complaints process, ensuring positive outcomes.

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

Ready for the next step in your career? Join a collaborative, enthusiastic team working.AtAptean,you’llhelp deliver best-in-class solutions that improve customer experience.We’re looking for a Business Consultant to strengthen our position as the leading provider.You’ll join a fast-paced, grow

You will manage the complaints workflow, monitor emails, and ensure compliance with regulatory timelines.

A global software company in the United Kingdom is seeking a Business Consultant to enhance customer experience through cloud-based solutions.The role involves leading software implementations, conducting workshops, and providing training.Ideal candidates should have at least two years of relevant e

A leading recruitment agency is seeking a Complaints Investigator for a Housing Trust in West London. The ideal candidate will have experience handling regulatory complaints and will be responsible for managing matters from inception to resolution.

A leading third-party managing agent is seeking an entry-level administrative professional to join the Complaints Operations team. This role involves managing complaints, drafting professional correspondence, and supporting compliance with regulatory deadlines.

A leading housing association in London seeks a Complaints Investigator to join their growing team. This role involves investigating complaints and ensuring resident concerns are addressed effectively.

As part of their ongoing commitment to customer fairness and regulatory excellence, they are seeking an experienced Complaints Handler to join their risk and compliance function. Manage and investigate customer complaints from initial receipt through to final resolution. Acknowledge complaints withi

A leading UK financial services group is seeking an experienced Senior Complaint Handler to manage Defined Benefit pension complaints. The role involves investigating complaints, ensuring regulatory compliance, and delivering empathetic customer responses.

A healthcare center in Greater London is seeking a motivated Patient Liaison Officer (PLO) to enhance patient engagement and manage complaints. Responsibilities include handling patient complaints, building relationships, and ensuring timely responses to queries.

A leading cancer center in the UK is seeking a Concerns & Complaints Officer to enhance service quality for patients. The successful candidate will manage complaints, provide empathetic support, and ensure effective resolution within stipulated timeframes. This role emphasizes team collaboration and

Morgan Hunt currently requires a Complaints Investigator for Housing Trust based in West London on a temporary basis. Investigate complaints independently, using all available information to reach fair and timely resolutions. Manage complaints from first stage through to complex regulatory responses

This is an entry‑level administrative role within the Complaints Operations team of a leading third‑party managing agent in the Lloyd’s of London market. The team is responsible for ensuring complaints are handled accurately and within strict regulatory timeframes, helping protect customers an

For complaints, the pot holder will proactively work as part of a team, handling concerns and complaints locally from receipt to resolution within specified timeframes. As a Concerns & Complaints Officer, your role is to provide a high standard of customer service and support in delivering a respons

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Lead the end-to-end complaints lifecycl

The role involves managing a caseload of customer complaints, ensuring effective governance and escalation processes are established.

A leading premium automotive brand is seeking a Customer Service Representative to deliver exceptional service and resolve complaints.

Receptionist Derby Perm Part time 20 hours a week.About the RoleWe are looking for a professional, friendly, and highly organised Receptionist / Administration Assistant to join our client's team on a part‑time basis.This role is ideal for someone who enjoys supporting others, creating a welcoming

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Receptionist to join our team!.As a Receptionist , you will welcome our members and provid e a premium

Front Office Host / Receptionist - Relocation Opportunity - Braemar, Scotland.Front Office Host / Receptionist.Join one of Scotland's most celebrated luxury hotels.The award winning Fife Arms-a 5 star retreat in the heart of the Cairngorms National Park, holder of 2 Michelin Keys and winner of Emplo

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Care Assistant Care and Support - Penrose Court Care Home Contract: Full Time , Part- Time, Bank Salary: 12.Per Hour Shift Type: Days & Nights Available Contracted hours: 22 - 44.Situated in the residential area of Kings Reach in the market town of Biggleswade, our private, l