Complaints jobs in Preston - Page 7Create job alerts

Promote a problem‑solving approach to the handling of complaints within the Division, making staff aware of the complaints procedure but aiming to resolve problems quickly and to the satisfaction of all parties without recourse to more formal procedures. Purpose of the Job - Complaints Officer. Re

A leading housing association in London is seeking a Complaints Investigator to manage resident complaints effectively. The ideal candidate will have experience in handling stage one complaints within a regulatory environment and possess excellent communication skills.

This role involves managing customer complaints and statutory enquiries, ensuring high-quality service standards, and leading a team to solve problems effectively. A leading employment agency is seeking a highly skilled Complaints Team Lead to join their team in North London.

Manage all individual complaints from initial contact to liaising with and advising clinicians and senior managers who are responsible for providing investigation and complaints responses. Ensure that all cases are investigated within the time limits of the TLCP Complaints procedure to required stan

As a Complaints Investigator, you’ll independently manage complaints from first stage through to more complex regulatory responses, ensuring residents feel heard, informed, and treated fairly throughout the process. Investigating complaints independently, using all available information to reach f

A leading UK banking organization is seeking a Complaints Team Leader to coach a team of Case Handlers and ensure excellent customer outcomes.

Manage all individual complaints from initial contact to liaising with and advising clinicians and senior managers who are responsible for providing investigation and complaints responses. Keep the website complaints pages up to date. Maintain an up to date knowledge of the NHS Complaints Regulation

A local NHS healthcare practice in Lancashire is looking for an experienced Complaints Lead to manage patient feedback and complaints effectively. The successful candidate will oversee the entire complaints process, from acknowledgment through to resolution. Strong communication and organizational s

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. Solve complex open and ongoing complaints. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

The role requires experience in social housing, complaints management, and strong communication skills. Responsibilities include managing complaints, providing excellent customer service, and collaborating with colleagues.

A respected financial services firm in Greater London is seeking a skilled complaints investigator to manage and resolve client complaints effectively.

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our growing Complaints Service. As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure residents feel heard and their concerns are resolved fairly an

Ensure the practice's complaints process adheres to the NHS Complaints Regulations 2009, CQC Regulation 16 (receiving and acting on complaints), and CQC Regulation 17 (good governance and learning from feedback). As the complaints lead, you will act as the central point of contact for all formal and

A recruitment agency is seeking a Complaints Review Officer to join their team in Tower Hamlets. The role involves investigating complaints at stage 2 for Housing Ombudsman cases, requiring experience in complaint investigation.

Complaints Review Officer, Tower Hamlets. Vitalis are recruiting for an experienced Complaints Review Officer to work in a team in Tower Hamlets.

A leading housing association in Greater London is seeking a Complaints Investigator to enhance the resident experience by effectively resolving complaints. The successful candidate will manage complaints from initiation to resolution, ensuring fairness and compliance with regulatory standards.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

A leading insurance firm in Greater London is seeking a Conduct Risk Analyst to manage complaints and assist with Conduct Risk compliance. Candidates should have at least 2 years of experience in complaints management, excellent communication skills, and strong analytical abilities.

The role includes owning customer satisfaction performance and executing a complaints strategy.

A prominent housing association is seeking a Complaints Investigator to accurately analyse and resolve complaints while ensuring the highest customer service standards. Candidates should have strong complaint handling experience, especially with Stage 1 complaints.

Complaints Investigator## Job IntroductionNHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go further. As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure resid

Support the complaints service to promote. Provide day-to-day support to managers within the complaints and resolution function as required. Experience supporting residents to resolve complaints or disputes, ideally within housing or a regulated environment.

A leading housing association in London is seeking a Complaints Investigator to join their growing team. You will be responsible for investigating and resolving complaints, ensuring residents feel heard and their concerns handled fairly. The ideal candidate should have experience in managing complai

A leading healthcare provider in England is seeking an experienced complaints lead to manage patient feedback and complaints. The ideal candidate will have strong organizational skills and experience in handling complaints in accordance with NHS standards. This role entails overseeing the full compl

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

Ensure the practice's complaints process adheres to the NHS Complaints Regulations 2009, CQC Regulation 16 (receiving and acting on complaints), and CQC Regulation 17 (good governance and learning from feedback). Coordinate investigations and ensure all complaints are handled within stipulated times

A reputable housing provider in Greater London is looking for an Investigation and Information Assistant to enhance its complaints handling process.

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Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim.We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the late

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Flexible People Ltd are currently recruiting 7.Home delivery drivers for a well known client of ours, based in Moss End.This is a fantastic opportunity to work for a multi-national organization, with the potential for growth and opportunities.This role involves working with a Drivers Mate to deliver

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Looking for a fresh start or a more flexible way to earn? Evri is one of the UK’s leadin

This role offersflexibility drivers can choose how many days they want to work each week, making it ideal for those looking to balance work with other commitments.Youll be responsible for the safe and efficient transportation of goods across various locations.

Join Ocado Logistics where there are bags of possibilities (earning on average £28,200 per annum, including paid breaks).Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?Its our mission

Factory CleanerWhen registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.We are looking for a cleaner to join the hygiene team at our Abernethy site!This role is part-time at 28

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.Its our mission to provide an outstanding customer experience.Whilst others m

IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate.Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where

Driver Hire Southampton have a fantastic opportunity for 7.T drivers to join a well-established company based in Southampton.For this position you will be required to deliver home improvement materials to commercial and residential areas with the help of a drivers mate.Information about this role:Dr

T Delivery Drivers to join worlds leading contract logistics provider, start receiving the benefits and rewards.Apply today!The role entails:Sort and prioritise workload (including multiple route sort) to ensure time commitments are met.Drive in a safe and efficient manner in line with Drivers' Hour

The Best Connection Scotland are currently recruiting for our National Client who is in the market for Class 2 driver to load and deliver to homes throughout the Central Belt Area.You will be part of a 2 man team and will have an experienced 2nd man with you.This role is /Sat/Sat/Mon and occasional

Main DutiesOperating a Counterbalance forklift safely and efficientlypicking & preparing orders for dispatchLoading and unloading lorriesGeneral warehouse dutiesKeeping the warehouse and outdoor yard clean tidy and safeThe Role InvolvesIndoor and outdoor workWorking in a modern yard with up to date

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Want to earn an average salary of £29,000 per annum?Join Ocado Logistics where there are bags of possibilities.Its our mission to provi

Salary:Competitive Salary + Bonus + Excellent BenefitsDelivery Driver Multi Drop Hemel Hempstead Burdens So, who are we? We are Burdens, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.We pride ourselves in putting our people and customers at the heart

Starting on £34,000 you will increase £1,000 each time after completing 6 and 12 months of service to £36,000 per annumRole summary:To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route.The driver

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?Join Ocado Logistics where there are bags of possibilities.Its our mission to provide an outstanding customer experience.Whilst others mi

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