Customer experience manager jobs in Southall - Page 5Create job alerts

We are recruiting for an Electrical Trainer & Assessor to join a busy training centre in Northolt. This is a full-time, Monday to Friday position where you will deliver engaging technical training and assessments across a range of electrical qualifications. You will support learners throughout their programme, maintain strong assessment standards and help drive timely completions through structured guidance and clear feedback. Key Responsibilities Deliver high-quality training and assessment within your areas of competence as an Electrical Trainer & Assessor. Support learners throughout their course, monitor progress and liaise with employers and colleagues to drive timely completions. Conduct assessments and examinations in line with awarding organisation requirements, mark promptly and provide clear feedback. Work closely with the Centre Manager on technical resources, course structure, material development and continuous improvement. Coordinate with customer services on candidate paperwork and feedback and raise any non-technical issues early. Liaise with scheduling to resolve timetable issues quickly and keep delivery running smoothly. Maintain candidate assessment paperwork accurately, securely and confidentially. Invigilate examinations and support oral questioning where required. Interview prospective learners and represent the training centre and its course offering professionally. Keep training and assessment areas prepared, tidy, safe and secure at all times. Attend team meetings, complete actions and uphold service standards consistently. Continue developing technical knowledge to expand the scopes you can deliver. Complete internal verification activities once the relevant award has been achieved. Experience & Skills Required Level 3 Electro-technical Certificate or equivalent industry recognised qualification. City and Guilds 2382 Wiring Regulations. Inspection and Testing qualifications are beneficial. City and Guilds 2377 Portable Appliance Testing is beneficial. Teaching award (PTLLS or AET) is advantageous. Assessor awards (D32 or A1 or TAQA) are advantageous. IQA award (D34 or V1 or IQA) is advantageous. Confident delivering to groups with an engaging training style and clear communication. Approachable and supportive with a professional but personable manner. Organised with strong attention to detail for paperwork and compliance. What’s on Offer This is a full-time role with consistent weekday hours and structured support to upskill the right person, including incremental pay increases as your delivery scope expands. Benefits include 24 days holiday plus bank holidays, an extra paid day off for your birthday, workplace pension, Specsavers premium optical care scheme, cycle to work scheme and complimentary daily continental breakfast. Salary Location Company Salary: £39,000 to £40,000 per annum. Location: Northolt. Working hours: Monday to Friday, 8:00am to 4:30pm. Company: A leading UK training and assessment provider within the building services sector, offering high-spec facilities and a strong commitment to learner outcomes. Diversity & Inclusion ENMASE Group is committed to creating an inclusive workplace where everyone is treated fairly and respectfully. We welcome applications from all backgrounds and we assess every applicant on skills, experience and potential. If you need any reasonable adjustments at any stage please let us know

Site Manager - Planned Maintenance £50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS ProjectYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K. For your chance of securing this role please apply online now

Freightserve recruitment are looking for an Operations Manager for a well-established Freight Forwarder based in the Heathrow area. Purpose of role Under the direction of The Director, the Operations Manager will be responsible for the full management function of the overall performance of the team (10 plus staff) in line with key performance requirements of the department. This is a hands on managerial role that requires the individual to both manage and monitor output and deliverables but also take an active involvement to support the managers of each department to ensure operational success. Responsibilities:- • Day to day operational requirement for Cross Border; Ecommerce and EU pallet groupage department and warehouse operations, • Supporting the team at an Operational Level, with escalation of queries both with staff and with service providers., • On going focus to identify continuous improvement opportunities to enhance customer experience and support team effort through innovation and technology., • Setting, managing and monitoring day to day KPI’s for internal process measure and improvements and ensure that laid out working procedures in each department are followed in conjunction with departmental managers, • Overall management of team’s performance and output, • Overall management and resolution of all operational and administrative processes ensuring correct profitability is met, • Dealing with crisis situations as they arise, including but not limited to transport delays and challenges, ferry and paperwork issues and challenges, tipping and delivery and slot delays or challenges., • Ability to foresee situations before they arise and put in necessary corrective actions to avoid service failure to customers, • Support effective implementation of Cross Border operational requirements in conjunction with the warehouse team, • Ensure own warehouse in UK is operating in a compliant and organized manner that aligns with clients SLA’s, • Manage and maintain effective relationships with 3rd party suppliers and partners,, • Responsible for staff training and development, • Responsible for the facility management of the Heathrow site, • Work in conjunction with the Director for Compliance in terms of H&S requirements Person Specification:- • Must be well organized and work towards tight deadlines, • Previous experience in managerial role essential, • Ability to work at different levels of the organization across countries and disciplines, • Analytical mind that has the ability to interpret and draw relevant insights from various resources, • Has exceptionally high level of attention to detail, • Must have excellent verbal and written communication skills, • Is open to new approaches and alternative means to accomplish results despite setbacks, • Ability to manage conflict, solve problems and create sustainable solutions independently and together within the team, • There is a strong need to be independent and focused, • Ability to work in a challenging and dynamic environment as a team player, • Must be flexible in approach and willing to work extended hours when required Competencies:- Is dedicated to meeting the expectations and requirements of internal and external customers, ensures that the team performs at levels that consistently exceed customer expectations Uses rigorous logic and methods to solve problems with effective solutions, probes all sources for answers, looks beyond the obvious and does not stop at the first answer. Can be counted on to exceed goals successfully delivery constantly and consistently. Knows how businesses work, knows the competition, is aware of how strategies and tactics work in the market, and has thorough product knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

PURPOSE OF THE ROLE Are you motivated to work for the world’s leading provider of workplace services? Do you accept the challenge of managing their office space near London for a Global Life Sciences business? CBRE are currently recruiting for a passionate and service-driven workplace professional to deliver best in class services to a high-profile client portfolio. Management of a dedicated regional portfolio within the account structure ensuring the provision of hard and soft facilities management, refurbishment / refresh projects and monitoring service providers and contractor’s performance. Line management of operational site teams to ensure the effective delivery of facilities management services for the client portfolio ensuring contract compliance and monitoring and implementing changes in legislation. The individual will need to demonstrate experience of leadership, management, development of a regional portfolio on a defined contract, ensuring financial, QSHE and operational commitments are met and exceeded. A key appointment within the account structure this position requires an individual to be a strong leader with strong multi site experience. CLIENT The Client is a global life sciences business at the forefront of developing life-changing medicines for over 30 years. The site is the International Hub location, so is a visible and high-profile site demanding a meticulous eye for detail, strong communication skills and efficient site operations. SKILLS AND EXPERIENCE • deally hold a formal professional qualification in building, engineering or construction supported with a recognised qualification in Facilities Management and preferably within the field of Health, Safety and/or Environmental Management., • Member of a recognised professional body i.e. IWFM (BIFM), MCIOB, MRICS, IFMA, IOSH or equivalent., • Extensive experience at a senior level in Facilities Management and proven experience in the field of Health, Safety and Environmental Management and Project Management., • Conversant in use and application of FM Software Systems., • Commercial acumen and communication skills, both verbally and with written reports, • Strong negotiation skills, • Excellent ability to problem solve and multi task, • Self-motivated, self-starter with ability to influence others at all levels, • Adaptable, flexible and innovative, • Dynamic, professional, flexible and resilient, • A strong commercial ability with a hands-on approach, • Excellent customer focus, able to build positive working relationships with the client team, multiple stakeholders, site teams and suppliers. KEY RESPONSIBILITIES • Provide leadership to the Workplace Managers and site teams and ensure that contractual commitments are met and exceeded in line with agreed client SLA’s & KPI’s., • Ensuring business policies and processes are effectively communicated and implemented at regional level., • Ensure the provision of healthy and safe working conditions and that both the Client’s and, • CBRE health and safety policy and process is effectively implemented across both CBRE, • services and subcontractor activities and are regularly reviewed., • Ensure optimum staffing structures operate the specified, balancing cost reduction with the delivery of service excellence., • Management of Workplace Managers and site based teams, ensuring post holders are fully competent, and that effective planning arrangements are in place. Ensure post holders are familiar with the scope of contract, their individual roles and that periodic objective and performance review takes place., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Working with the other Regional Manager and Account Director to ensure the collaborative ACCOUNTABILITIES • Reporting to CBRE Account Director., • Accountable day-to-day to the relevant regional client contact., • Line management responsibility for Workplace Managers, site teams and indirectly for, • relevant sub-contractors including adherence to relevant QSHE guidance and legislation., • Financial responsibility for the delivery of contract outputs for the region. QUALIFICATIONS • High school leavers certificates or equivalent combination., • Bachelor's degree (BA/BS) or other relevant vocational training preferred

Elior Concessions - Elevating Every Day Out Whether it's a day out at a heritage site, museum, or entertainment venue , we make every experience extra special with fantastic hospitality and innovative food . We're the team behind the tasty treats and top-notch service that make every visit special. From a freshly brewed coffee to a gourmet meal, or a quick snack on the go , we turn food breaks into memorable moments. What you'll be doing... As a General Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget creating a platform for financial growth Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence and innovative menu planning Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues Working Pattern: 5 Out of 7 Days | 37.5 Hours Per Week Job ID: 5961 What can you bring? Proven experience of successfully managing a team Genuine interest in customer service excellence A strong team player, highly confident and positive Self-motivated and innovative Previous experience within management, contract catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

A leading organisation in the coffee solutions sector is expanding and has created a new opportunity for an experienced Coffee Engineer to join their team. They are looking for someone based in West London or the surrounding areas, including Slough, High Wycombe, or Reading.The role offers a competitive basic salary of up to £38,000 DOE, enhanced overtime paid at x1.5, and door‑to‑door pay. You'll receive 25 days' holiday plus bank holidays, along with the chance to work with some of the most recognisable high‑street chains, carrying out servicing and repairs on a range of commercial coffee machines.This position has been created due to continued regional growth, and the company is known for offering genuine long‑term progression. As a respected name in the industry, they provide exceptional training, ongoing upskilling programmes, and strong support for career development. Responsibilities of the Coffee Engineer Reporting to the Service Manager you will be in control of the installation, maintenance, service, and repairs of high‑end traditional and bean‑to‑cup coffee machines on various customer sites within your postcode area. Managing your own work in progress, ensuring all relevant paperwork is completed accurately, attending regular training courses to maintain up‑to‑date knowledge of equipment, and being an active team player sustaining the company's prestigious reputation. You will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on a wide range of coffee equipment at customer sites. Requirements of the Coffee Engineer Experience with traditional espresso machines and bean‑to‑cup systems is essential Strong electro‑mechanical background Desired experience with one or more of the following brands: La Marzocco, Rancilio, Expobar, Wega, Fracino, Iberital, La Spaziale, Faema,Schaerer IT literate and comfortable using modern technology Full UK driving licenceCandidates from catering equipment, vending machines, white goods, or general electro‑mechanical backgrounds will also be considered. Salary and Benefits for the Coffee Engineer Basic salary up to £38,000 depending on experience Overtime available x1.5 Company vehicle Full training and upskilling provided 25 days annual leave Long‑term development and progression opportunities Supportive technical team All specialist tooling provided PPE and branded workwear suppliedIf you are looking for a change in career with a fresh challenge, where you will be supported in your future career goals, then this could be the opportunity for you. If you meet the above requirements, then please click apply and a member of our dedicated team will be in contact

Role: IT Manager Location: Northolt Salary: £40,000 - £44,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our Client is current seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school's ICT network. You will also collaborate with the Senior Management team to aid in the development of the school's IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the Clients on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the client, this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable them to make effective use of systems. Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups. Line manage and take responsibility for the work of the ICT support staff. 2nd/3rd line support. Enforcing and monitoring in line with school policies. Training of internal staff. Our ideal candidate will have: A strong passion for IT, with at least of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. An exceptional understanding of the requirements and responsibilities of working within the school environment. Experience in upgrading a school IT Network system. Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills. The ability to work both on your own and as part of a team, with a talent for problem-solving and a pro-active approach to identifying opportunities to enhance the services provided by the team.The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

We are seeking an experienced Warehouse Operative/ Driver with a full, clean UK drivers licence for our client based in the West London area. When not working in the warehouse, the sucessful Warehouse Operative/ Driver candidate shall assist with the deliveries of high quality goods manufactured by our multi-national client. MAIN DUTIES/RESPONSIBLITIES of Warehouse Operative/ Driver: * Picking and packing * Loading and offloading vehicles and trailers * Day-to-day administration * Participation in the stock take. * Filling in of Check Sheets, Delivery Notes * Weighing and labelling of goods * Pallet straping and shrink wrapping * When not working in the warehouse, the Warehouse Operative/Driver candidate shall be conducting deliveries of the company's high quality goods, driving a 3.5 ton Vehicle Essential Warehouse Operative/ Driver candidate requirements: * Must hold a full, clean UK drivers licence * Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry * Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction * Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner * Maintain company property to the required standard * Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company * As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook * Need previous experience of the Health and Safety standards of the warehouse * Be prepared to assist with out-of-hours services to customers when the need arises. as well as any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director * A Forklift / Counter Balance licence would be an advantage * Excellent grasp and understanding of Maths and English written and verbal is essential HOURS: 07:30am - 5pm Monday to Friday, You must be prepared to work longer hours to meet company targets, This is inclusive of london living wage , the standard hour rate is £13 with agency once the succesful candidate goes perrm there rate will go to £13.50 . You must be prepared to work longer hours to meet company targets,Over time is paid at time and a half of £19.50 ph with agency. This is a temporary ongoing position with the possiblity of securing a permanent for the sucessful Warehouse Operative/ Driver candidate. We look forward to hearing from enthusiastic Warehouse Operative/ Driver candidates at Team CV LTD

Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. Duties Include: • Excellent interpersonal and active listening skills., • Clear communication skills and a strong command of the English language., • Strong attention to detail., • Ability to work well in a team., • Multitasking skills and good organisational abilities., • Answering all customer queries/bookings via Phone, Email, and internet., • Be proactive in resolution of any queries, dealing with both internal and external customers, • To achieve your individual daily targets as set by the Customer Service Manager., • Chasing delivery reports as to keep clients informed on their deliveries., • General administrative tasks., • Assist with receiving and processing shipments., • Flexible with in the future being on call (once trained up) – This is on a rota basis within the team. Key Skills: • Confident telephone manner., • Strong written, listening and verbal communication at all levels., • A personable approach., • Approachable, empathetic, and considerate., • Working in a similar logistics type customer service would be advantageous, • Accurate attention to detail., • A team player who can demonstrate initiative., • Ability to manage own workload and meet company targets., • Excellent customer service – ability to provide solutions., • Computer literate., • Excellent administrative and strong organisational skills., • Benefits:, • Salary: up to to £30, • 25 days holiday per annum, plus bank holidays., • Full time position Hours - weekly shift patterns rotate on the below: 07:30-16:30 08:00-17:00 08:30-17:30 09:00-18:00 09:30-18:30 10:00-19:00 10:30-19:30

Assistant Transport Manager CTR Select are currently recruiting for an Assistant Transport Manager to join a well-established and growing foodservice distribution business based in Uxbridge. This is a critical role with responsible for overseeing the day-to-day running of a busy transport department and ensuring all deliveries are completed safely, efficiently and in line with customer expectations. Working 11pm – 8am, 6 days a week Monday – Saturday, competitive salary and benefits. The Assistant Transport Manager will support the Transport Manager in the smooth running of the transport operation, leading drivers and ensuring all compliance, service and performance standards are consistently achieved. You will be a hands-on leader with strong organisational and people management skills, able to motivate teams and drive continuous improvement within a fast-paced distribution environment. Assistant Transport Manager duties include: • Oversee daily transport operations and ensure all delivery SLAs and schedules are achieved, • Lead, manage and motivate a team of 40+ drivers and transport staff, • Ensure full compliance with all transport legislation, company policies and H&S requirements, • Monitor driver performance, conduct reviews and address absence or conduct issues, • Support route planning and operational efficiency improvements, • Ensure all vehicles and drivers remain fully compliant (licences, MOTs, servicing, insurance and legal requirements), • Maintain clear communication between transport and other departments, • Manage rota scheduling, payroll submissions and annual leave processes, • Investigate and report on incidents, accidents and compliance issues, • Audit fuel card usage and support cost control measures, • Train, coach and develop new and existing transport staff, • Provide holiday and operational cover for the Transport Manager when required Assistant Transport Manager required skills and experience: • CPC qualified, • Valid UK Class 1 & 2 driving licence, • Minimum 5 years’ multi-drop delivery driving experience, • Previous transport or logistics supervisory experience, • Experience managing large driver teams (40+ staff), • Strong knowledge of transport compliance and HGV operations, • Experience within FMCG, foodservice, warehouse or distribution environments, • Excellent organisational and communication skills, • Confident managing performance and holding difficult conversations, • Flexible, hands-on approach with the ability to support operations when required If this Assistant Transport Manager role is of interest to you, please click apply or contact Marie Spratley in our Egham office

Job Description Job Title: Maintenance Operative Reports to: Maintenance Manager / Development Manager Key Responsibilities The Maintenance Operative will carry out in-house maintenance activities, reporting to the Maintenance Manager and/or Development Manager. The role involves using provided equipment, materials, and resources efficiently, while working collaboratively with colleagues and external contractors to ensure a consistently high standard of service delivery. The Maintenance Operative will be expected to: Have sound knowledge and/or practical experience in common maintenance tasks, including electrical, plumbing, decorative, and carpentry works Demonstrate a strong understanding of Health and Safety regulations and risk assessments (relevant qualifications and safety certifications are advantageous) Be familiar with building services and systems Work independently and make informed decisions when required Adopt a positive, proactive approach to planning and completing tasks efficiently Communicate effectively, both verbally and in writing, with basic IT skills (including Outlook, Word, and Excel) Main Duties: Maintenance To undertake and support ongoing maintenance routines across the development, ensuring that all maintenance and risk management tasks are completed efficiently and within agreed timescales. Duties include, but are not limited to: Providing general maintenance support throughout the development Supervising third-party contractors on site, including reviewing RAMS and issuing permits to work where required Reporting defects or incidents (observed or reported) and implementing corrective actions in consultation with line management Carrying out and accurately recording weekly, monthly, and cyclical checks, testing, and maintenance routines, including fire alarm testing, emergency lighting testing, smoke ventilation system testing, and lift line testing Ensuring all maintenance tasks are completed to a high standard and recorded within the appropriate systems Undertaking general maintenance tasks including bin movements, refuse chute and waste area maintenance, light replacement, painting, decorating, plaster repairs, and minor internal and external repairs Ensuring all tools are maintained in good working order, stored securely, and used only by authorised personnel Pressure washing and cleaning areas of the development as required Carrying out touch-up painting in communal areas when necessaryRisk Management To support the development's risk management processes by following internal systems and procedures to ensure full compliance. This includes, but is not limited to: Liaising with the onsite management team, support teams, contractors, and residents to facilitate risk assessments and routine risk management activities Completing risk actions and equipment testing both within and outside residential apartments, ensuring outcomes are accurately recorded Undertaking tasks such as fire alarm testing, tap and shower flushing, smoke ventilation testing, water testing, plant room inspections, and sprinkler testing Maintaining clear and accurate audit trails of all actions, certifications, and compliance records within company systemsPersonal Specification The organisation is responsive and dynamic, taking pride in delivering high-quality services through a meticulous and professional approach. Customer Service Act as a professional ambassador for the organisation at all times Interact with residents, clients, and colleagues in a courteous, enthusiastic, and empathetic manner Answer telephone calls and correspondence politely and professionally, clearly identifying yourself Respond to complaints or concerns appropriately, seeking support from the wider team where necessary Demonstrate empathy when handling customer queries, requests, or concerns Proactively seek further training or development where required For line management roles, ensure these standards are embedded within the team Health and Safety The organisation is committed to maintaining a safe environment for employees, residents, visitors, and contractors. All employees are responsible for: Using internal systems and technology to record and manage health and safety routines Maintaining safe working practices across all sites Taking a meticulous approach to safety through inspection, monitoring, auditing, recording, and continuous improvement Supporting colleagues' physical and mental wellbeing Employees must remain aware of their health and safety responsibilities and seek clarification when required to prevent accidents and work-related ill health.Financial Awareness Within the scope of the role, support the wider team in the effective financial management of the development by remaining mindful of budgets and requesting guidance when necessary. Compliance All employees are responsible for ensuring compliance with company policies, procedures, and legal obligations, including data protection and the safe handling, storage, processing, and sharing of information relating to the organisation, its clients, and its customers. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

GERMAN SPEAKING CUSTOMER SERVICE ADMINISTRATOR LANGUAGES • Fluent German is essential LOCATION South West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY SALARY £30,000 - £32,000 pa, depending on skills START DATE March or April 2026, depending on your availability COMPANY AND BACKGROUND Our client is a world leading exporter of some of the most recognised brands in the luxury goods sector. JOB RESPONSIBILITIES This is a fantastic opportunity to join a fairly small but very friendly and supportive international customer service team as their German speaking Customer Service Administrator. You will be responsible for offering full B2B support to German speaking clients, agents and distributors and will include the following duties and responsibilities: • The typical job responsibilities will include:, • Placing customer orders for products, • Advising customers of queries on orders and finding solutions for them, • Dealing with customer complaints, • Liaising with courier and freight companies, • Monitoring the efficiency of the export operations in the territories you are responsible for, • Providing support to the Export Sales Teams for other markets and languages when necessary CANDIDATE EXPERIENCE / SKILLS • Fluent German is essential, • Previous customer service experience or administrative experience is essential, • A clear and confident communicator, • A good team player but also able to work independently, • Effective at prioritising and able to work to deadlines and under pressure SALARY £30,000 - £32,000 pa plus benefits including 22 days holiday plus bank holidays Life assurance and pension scheme Fantastic staff discount of up to 60% of the retail price of goods Great working environment and a super friendly and supportive team and manager! WORKING HOURS Monday to Friday (either 8.00 - 17.00 or 9.00 - 17.00) CONTACT: Lisa Grimes

Commercail Manager - Hybrid Introduction to role As one of the global market leaders in the design, manufacture, installation and service of automated material handling systems and related services, my client has an excellent reputation in the market for reliable project and service delivery, innovation, customer focus and strong market awareness. Key markets include Airports, Warehousing and Parcel solutions. Working within project execution team the Commercial Manager will provide professional contract management, procurement, cost control and administration to support the delivery of complex automation system projects into dynamic, evolving and challenging airport and parcel environments. Role Responsibilities This role would suit someone who is a strong leader with a high attention to detail, self-driven and motivated, organised, and enjoys challenging situations to see a job through to conclusion. The successful candidate will thrive in dynamic, complex and technical environments. The ideal candidate would therefore embody our core values of ownership, building reputation with customers, drive to win, team play, every day better, safe base and we care. • Accountable for ensuring complex projects are cost & change controlled and protected from commercial risk through contract interpretation, management, and administration– both upstream to customers and downstream to subcontractors, • Financial control of projects through forecasts (cash flow & costs), application for payments and billing plans, • Develop and maintain effective relationships with Customers, Subcontractors and Internal Stakeholders in support of the above accountabilities - promoting project engagement and successful delivery against the project requirements and deliverables, • Continuously improve upon own and others commercial management disciplines, community development and best practices to help support better individual and collective project delivery, • To support in upskilling and mentoring existing commercial team to further develop an effective Commercial Management team through the implementation of commercial strategies and targets developed jointly with the Commercial Lead / Project Steering Group / Project Directorship Role Qualification and Skills • Experience within Airport (ideally Heathrow) projects, • Experience with different forms of contracts e.g. NEC3, NEC4, MF/1, • Commercial management of a complex engineering project generating revenue of over £10m p.a., • Ability to drive and influence people to work to dates / programme, • Management of change process through analysis and understanding of scope, quantification (estimating) for compensation events – time and cost., • Good understanding of project programmes and schedule delay analysis, • Supplier and subcontractor management including pre and post contract relationship management, • Exceptional organisational skills, with the ability to coordinate and prioritise work within a fast-moving environment, • Adept at negotiation, diplomacy and conflict resolution, • Membership of a professional body i.e. RICS, CIOB, ACostE preferred, • Work with multidisciplinary Project Teams taking ownership and accountability for commercial success of projects What we offer • 28 days of annual leave (excluding public holidays), • Bupa Medical Cover, • YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers, • A challenging work environment with lots of opportunities of career progression., • Cycle to work scheme, • Pension with Aviva, • Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts

About the role Sytner Jaguar Land Rover South West London is currently recruiting for a Business Manager to join their growing team. As a Sytner Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Recognition of Long Service every 5 years Discounted Car Schemes Career Development One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Food Safety & Quality Manager Location: Hounslow Department: Quality Assurance Reports to: Head of Quality Assurance Contract: Full-time, Permanent (40 hours) Salary: £45,000-£50,000 Hours: Monday-Friday, 08:30-17:00, with occasional weekend work (approx. 1 weekend per month) The Opportunity We're seeking a proactive and inspirational Food Safety & Quality Manager to lead our UK Quality Assurance function within our high‑performance logistics and operational environment. This role is central to maintaining exceptional food safety standards, enhancing our quality culture, and ensuring full compliance across all operational processes-from offloading and dispatch to documentation, system updates, and FSSC 22000 responsibilities. You will be the strategic link between operations, customers, suppliers, and external authorities, driving standards, enabling continuous improvement, and ensuring our products and processes reflect company excellence. What You'll Do Leadership & Team Development Lead, coach, and motivate a team of supervisors, supported by QA/QC officers. Develop capability through clear direction, performance feedback, and hands‑on guidance. Champion food safety culture and operational excellence across all UK units. Operational & Logistics Quality Oversight Oversee food safety within logistics/operations-including offloading, dispatch, hygiene processes, and documentation. Manage routine processes such as microbiological sampling (three times weekly) and timely laboratory submissions. Coordinate internal and external food safety training requirements. Compliance, Audit & Certification Implement and improve HACCP systems and food safety procedures aligned to Codex Alimentarius. Ensure HALAL compliance and oversee annual certification. Plan and conduct internal audits (Hygiene, GMP, Glass & Foreign Body, HACCP). Support and participate in external audits, including local authority inspections, EHO/FSA visits, and FSSC 22000 certification. Maintain document control systems, including versioning and controlled access. Customer & Supplier Engagement Act as a key customer-facing representative, supporting customer‑driven projects and ensuring operational alignment with their requirements. Conduct supplier audits, approve suppliers, and collaborate with Purchasing to maintain raw material and ingredient compliance. Manage complaints from recording through investigation, ensuring clear communication with customers, suppliers, and senior leadership. Problem Solving & Continuous Improvement Investigate and resolve non‑compliances; drive corrective and preventive actions. Use data analysis and statistical insights to inform decision-making and improve processes. Identify opportunities for cross‑functional improvement across operations, logistics, and production teams. Cross‑Functional Collaboration Work closely with Executive and Operations teams to ensure product safety and quality by design. Partner with colleagues in high‑risk production areas (kitchens, goods‑in, off‑site frozen plants) to ensure seamless end‑to‑end safety and quality standards. What You'll Bring Proven leadership experience with a hands‑on, solutions‑focused approach. Strong operational understanding of food safety and quality, ideally within logistics, airline catering, or fast‑paced food environments. Excellent communication skills-clear, influential, and able to engage at all levels. A passion for premium food and exceptional service. Ability to thrive in a fast‑moving, customer-facing role with many moving parts. HACCP & Food Hygiene certification (essential). Degree in Food Science or significant relevant experience. Confidence with Microsoft Office, reporting, and data management systems. Good working knowledge of Health & Safety and Sustainability practices. Calm, decisive, flexible, and highly organised

Due to increased global growth, our client, a recognized player in the Freight Forwarding and Transportation Industry who specialize in offering a range of Supply Chain and Logistics Solutions are looking for a Trade Compliance Coordinator to join their team and offices based in the London, Heathrow area. On Offer: * Competitive salary, dependant on skills and experience. Annual salary reviews * Monday – Friday shift pattern: 8.30am – 5.30pm– one-hour unpaid lunch * On commencement 20 days holiday plus 8 bank holidays, rising to 25 days * Rising annual leave to 25 days, private medical cover, & pension * Access to company Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. Main Purpose of the Role: The role is to co-ordinate Trade Compliance, CITES and Customs on behalf of the business and its clients. Duties and Responsibilities: * Ensure all reports and KPIs for Trade Compliance are completed accurately by given deadlines. * Being able to determine correct tariff classifications for all supported brands within the Key Account function moving from the EU as required. * Issuing country specific guidance (for the UK) to the business on additional import requirements for stock products predominantly from the EU. * Maintain close liaison with line reporting and to provide support to the Head of function. * Providing support on internal projects where input, involvement or expertise where Trade Compliance is needed. * Auditing and monitoring entries to ensure they are compliant with local import and export legislation, as well as to support brand KPI audit requirements. * Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy. * Help facilitate Imports and Exports of non-stock goods, completing and suppling documents and declarations. Liaise with HMRC and assist with maintenance on customs procedures. * Implement and improve new efficiencies in client workflow in conjunction with line manager. * Create and maintain written procedures. Complete CITES applications. Ensure all CITES trackers are completed accurately and constantly up to date. Arrange DHL bookings for CITES permits. Complete checks for all CITES permits, ensuring they have been issued correctly. * Immediately report and record any amendments and issues with the CITES permits to the line manager * Complete CITES Importer Notifications within the instructed time-period. Ensure all CITES permits are uploaded onto the Kering SharePoint * Ensure all Brand, Quarterly and Half-yearly reports are completed accurately by given deadlines. * Complete all Import, Export, Transit, ICS and ENS declarations compliantly in line with regulation. * Ensure the Kering trackers are completed accurately and constantly up to date. Complete archiving for Kering customs declarations * Ensure that any clearance instructions from 3rd parties are completed accurately and concisely * Immediately report any amendments to the customs declaration forms to line manager * Ensure the Kering SharePoint is up to date – ensuring all information and documentation are uploaded * Accurately complete all billing and invoicing within the instructed time-period * Support the Customs Manager with any given compliance tasks pertaining to the Customs product * Implement and improve new efficiencies in customer workflow in conjunction with line manager To Be Considered: * Experience within customs/trade compliance within a large business or brokerage firm, and an in-depth understanding of UK & EU Customs regulations and documentation * Knowledge of control documentation such as IMPORT and EXPORT permits for CITES would be preferable. * Proficient understanding of international trade, import duties, commodity codes, incoterms, preference and valuation. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

General Manager Location: West London – Onsite Salary: £60,000 – £70,000 + Company Car or £380 per month Car Allowance The opportunity for the General Manager Lead the Operation. Drive Performance. Own the Results. A well-established passenger transport operator in West London is seeking an experienced General Manager to lead its busy operation. The business delivers high-quality bus and coach services to Heathrow hotels, operates routes across Surrey, provides private hire services, and supports airside operations for major airlines. This is a senior leadership role with full operational and financial accountability. If you are from the Bus Industry and looking for that next step in your management career, then this could be the role for you. The Role of the General Manager You will take ownership of depot performance and lead from the front. Key responsibilities include: Overseeing daily operational delivery and service performance Leading, developing and managing management and frontline teams Driving budget control, cost efficiency and financial performance Ensuring full compliance with safety, DVSA and regulatory standards Implementing strategic plans to improve reliability and customer satisfaction Maintaining high standards across fleet, people and operational processes What We’re Looking For form the General Manager Proven senior leadership experience within transport, fleet or logistics operations Strong operational and strategic planning capability Budget management and financial accountability experience Sound understanding of compliance, safety and regulatory frameworks Excellent communication and stakeholder management skills Ability to work on-site in Stanwell Transport industry experience highly desirable Transport Manager CPC essential (or willingness to obtain within 12 months) Degree in Business, Management or related field (desirable)If you are interested in the role of General Manager role, Then please apply today

A Residential Property Managing agent is looking for a Maintenance Operative to join their team in West London. This will be a full time permanent role, Monday - Friday 9am till 5:30pm paying a salary of up to £34K per annum depending on experience. You will be required to work the odd Saturdays occasional but you will receive a day off in the week for any Saturday worked. What’s in it for you as a Maintenance Operative: An excellent career progression A fantastic working environment An opportunity to improve your skill set What will you be doing as a Maintenance Operative: Support the Maintenance Manager to ensure that rooms meet health / safety and maintenance standards. Conduct daily maintenance and repair work. Building patrols Coordination of planned maintenance Testing of fire alarms, apartment equipment, minor repairs, and other repair work that does not require a qualified specialist Painting and other minor decorating tasks Liaising with contractors Deliver exceptional customer service on a daily basis to residents while carrying out tasks The ideal candidate will be: Experienced in a similar position within the Maintenance industry Ability to work on their own initiative and as part of a team Excellent customer service skills Strong communication skills Ability to work under pressure Good verbal and written English skills are essential for this role

Project Manager - Mechanical Engineering Location: Twickenham, North London, East Hyde GEL Engineering Ltd - Dive into a Secure, Thriving Career in the Water Industry! Role outline: The Project Manager will take responsibility for the life cycle delivery of all projects, ensuring time, budget, scope and quality criteria are achieved. You will pro-actively support the development of a centre of excellence for Professional Project Management Services and deliver beyond expectations to impress customers whilst achieving financial objectives. Responsibilities: • Identify and develop new opportunities for projects through business relationships., • Responsible for drafting the customer offer based on the best solution for the customer with known limitations and requirements., • Manage the projects end to end activity with full responsibility for P&L results., • Have ownership of multiple projects and report variance of budgeted vs. actual schedule and financials., • Clearly define the project scope and always maintain control using company project processes and procedures., • Provide the highest standard of Health and Safety by supervision, good management practices, inspections and monitoring., • Conduct site inspections and write risk assessments as required., • Point of contact for engineers and technicians daily regarding both the contract and technical queries., • Management of supplier deliveries and ordering., • Conduct accident investigations to both Company and Client time scales and report all incidents to MD. Requirements: • Working knowledge of on-site project engineering projects – ideally mechanical in wastewater industry., • Capability to define and clarify project scope., • Capability to develop project schedule and plan., • Strong analytical skills., • Ability to motivate team., • Strong commercial acumen., • UK Driving Licence, • Right to Work in the UK on permanent basis GEL Engineering Ltd is a beacon of excellence, delivering cutting-edge engineering solutions exclusively within the water industry. With substantial investments poised for the next five years and beyond, the water sector is both stable and thriving, offering unmatched growth prospects for professionals. Our esteemed portfolio boasts successful, sustainable projects for our clients that redefine water industry standards. Join us at Gel Engineering Ltd, a company known for its stability and future security that also offers a fun and balanced work-life experience with a strong focus on family. What we offer: • Competitive Salary, • Company Car or Allowance, • Laptop & Mobile Phone, • Company Pension, • Life Insurance 4x Salary, • 33 Days Holiday increasing to 38 Days with Length of Service, • Mental Health & Wellbeing Support through Mindful Employer Plus, • Enhanced Paternity & Maternity Leave, • Career Progression Pathway, • Adaptable & enjoyable Work-Life Balance, • GELFest – The UK’s Biggest and Best Summer Festival (that’s the goal ) to share with the Family By aligning with GEL Engineering, not only will you embrace a secure and rewarding career in the ever-growing water industry, but you also contribute to shaping a sustainable future. Enhance stability for yourself and your loved ones while being recognised and rewarded within a pivotal and promising sector. Are you ready to apply? Send us your details today. By submitting your CV, you consent to Gel Engineering Ltd storing and processing your personal data in accordance with the current UK GDPR and Data Protection Act 2018. Your information will be handled securely and used solely for recruitment purposes

Billing Branch Manager We are looking for a Billing Branch Manager to inspire the next generation of consultants, resourcers and administrators. We are into our 17th year of trading and have built up a reputation with hundreds of schools. We are regarded as one of the most established names in Education Recruitment industry at present. More importantly, we value my people and it is imperative they are looked after. As a Branch Manager, we are looking for someone who can grow with the brand, develop people, customer service skills, forecast and someone who understands HR as the person might have to advise staff when needed. The company is at a level where it is vital we don’t plateau or become stagnant within the market hence why we are seeking a forward thinking person to develop the business and grow the brand with fresh ideas. We have a 3 year plan in place to open up other branches and potentially offer shares to the senior members of staff but before we get to that point, We must ensure to maintain the growth pattern of the company. Lastly we have a proven model that is well established in the field and is unrivalled by our competitors . Finer Details We are based in Harrow On The Hill, the person will need to be at management or team leader level. We are looking for someone who takes ownership, wants to bring their personality, experience and motivation to an existing team of 12 very good members of staff and grow. Work with them; motivate, influence and pass on your expertise and recruitment industry knowledge. As this is Education recruitment, those with aggressive sales mentalities may not be right. It’s one of those markets where relationships matter. Delivery matters, and long-term candidate/client retention is the mark of a good team. This is a profitable office with the remit that you can add to the team. This is a fantastic opportunity with a clear path for you to progress. Enlighten Supply Pool - "Inspiring The Next Generation

Block Property Manager Location: London & Home Counties (Hybrid Working) Salary: £40,000 – £50,000 (DOE) Driving Licence & Own Car Required Minimum 2 Years Block/HRB Sector Experience Essential The Role As a Block Property Manager, you will take full responsibility for a portfolio of residential blocks and estates across London and the Home Counties. This is a highly autonomous role suited to an experienced block/HRB professional who is confident managing relationships, chairing meetings, and overseeing compliance and risk across complex developments. You will be the primary point of contact for Directors, leaseholders, and contractors, ensuring developments are managed to a high technical and customer service standard. Please note: ✔ Full UK driving licence essential ✔ Must have access to your own vehicle (business mileage reimbursed) ✔ HRB/Block Management experience required Key Responsibilities Full portfolio management of allocated residential blocks/estates Acting as first point of contact for clients and site stakeholders Conducting regular site inspections and producing detailed action reports Chairing Board Meetings and AGMs Overseeing compliance, risk management and statutory obligations (including HRB where applicable) Managing budgets, service charge expenditure and financial reporting Providing technical guidance to Directors and key client contacts Contractor management and performance oversight Candidate Profile Essential Experience Minimum 2 years’ block management experience (HRB exposure required) Minimum 1 year managing your own portfolio Strong understanding of leasehold management and statutory compliance Full UK driving licence and access to a car Degree educated Desirable AIRPM qualification Key Skills Strong written communication skills (professional, accurate, client-facing correspondence) Excellent time management and ability to prioritise a busy portfolio Confident chairing meetings and presenting to Directors Commercial awareness and financial literacy Strong IT skills (property management software experience advantageous) Calm, organised and solutions-focused approach Personal Attributes Accountable and takes ownership Detail-oriented and thorough Commercially aware Mature and measured under pressure Customer-service driven Comfortable working in a progressive, evolving organisation Benefits Hybrid working – up to 3 days from home Flexible start and finish times Private healthcare Critical illness cover Life insurance Income protection Medical cash plan (dental/optical included) 23 days annual leave + 3–4 days at Christmas Increasing holiday entitlement with service Staff Council involvement What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice

Our client requires a Contracts Manager on a permanent basis at their offices in Wembley. They are an established construction and maintenance and provider to the social housing and education sectors. The successful Contracts Manager candidate will require effective and efficient operational management and delivery of contracts whilst maintaining high levels of customer and client satisfaction and health & safety standards. Professional line management of all the Contract Managers operational direct reports ensuring high levels of staff competencies and training are to be maintained and aligned with consistent engagement with supply chains to deliver operational excellence. Contract Manager to be responsible for operations management by working in partnership with clients to ensure that operational expectations are met, building positive working relationships with client representatives. Contract Manager to monitor the overall performance of the contract ensuring the contract KPI’s are achieved. Contract manager to review project cashflow and ensure commercial performance and profit targets are achieved and maintained. Continual monitoring of the progress of contracts by the Contracts Manager to ensure works are completed on time, to a high-quality standard and to agreed specifications. Contract Manager to hold regular monthly performance reviews with supply chains to manage relationships and drive improvements where required. Contracts Manager to implement high levels of health and safety standards and ideally to have over 5 years Contract management experience within the Social Housing sector, delivering operational planned and reactive repairs & maintenance projects. Contracts Manager to have strength of character to respectfully enforce Corporate Policies/Procedures and will have a BSc in Construction management, IOSH and SMSTS. Contract Managers hours are 8 am - 5 pm, salary to be in the region of £65k - £75k for this permanent position. If interested in this Contract Managers role please send CV and / or call Seamus to discuss

MEP Section Engineer Location: Heathrow Airport Section Engineer will be responsible for the management of the construction site in order to achieve required project delivery to the customers’ objectives, while maintaining standards of health and safety, quality, environmental impact and cost control. They will deliver multiple on-going projects, to the specified quality, the required programme and to the maximum commercial performance. The post-holder will work closely with the Commercial Department, engineers and surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded. Key Responsibilities: * Set a high personal example of safety and environmental behavior. * Supervise subcontractors, assistant and site engineers and work force, for instance ensuring they understand he RAMS before commencing the shift on setting out methods and techniques. * Check the shift engineers setting out to ensure it is correct. Also ensure they are following their own responsibilities (testing materials, briefing operatives, filling in check sheets). * Ensure reasonable survey book standards and daily diaries are maintained by engineers • Supporting their manager. * Attending and sometimes running the coordination meetings with stakeholders and subcontractors. * Ensure that the 3D information drawings and specification documents contain sufficient, accurate information for construction of the works. Formally request any missing information in sufficient time to allow the programme to proceed without delay. * Ensure that inspection and test plans are completed and digitally recorded as required by the PMP / Specification, including a check of dimension accuracy and quality. * Prepare and monitor a 2-4 weeks programme with the subcontractor and other suppliers * Monitor the work under their control to ensure that any unsafe work conditions and non-compliance with company policies and procedures are promptly remedied. * Also considering plant, labour, material costs and programme. * Carry out material take off and requisitions as requested by sub agent / agent. * Completing Method Statements / Inspection Test Plan / MAR/ Task Briefings and reviewing such documents that have been prepared by others. * Order materials and maintain register of all orders placed and confirmed. * Completing Temporary Works Design Briefs and Inspecting temporary works structures once the training has been received. * Maintain good working relations with client / designer / RE, together with our supply chain. * Communicate with foremen and gangers to ensure full understanding of information provided. * Confirm in writing, on the same day, any verbal instructions issued to subcontractors and ensure that comprehensive records of resources employed on additional works are maintained. * Ensure all delivery tickets are cost coded and passed to accounts dept. for processing. * Carry out other relevant duties as required from time to time. Key Skills and Experience: * Successful experience at a management engineering level in construction (on site) specifically in MEP engineering and/or utilities * Demonstrated application of growing commercial and contractual knowledge * Experience of working in a cost-conscious environment. Good people management experience * Experience in managing subcontractors. Experience in stakeholder’s management (client). Relationship building with external parties is a critical requirement * Significant civil engineering technology knowledge with significant previous experience. A highly capable construction problem solver * Excellent communication skills and ability to interact at a variety of levels. * Computer literacy advance. CSCS card Desirable skills: * Airport experience/ critical areas experience. * Experience in stakeholder’s management (Key stakeholders apart from client). Member of the Institution of Civil Engineers or equivalent Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Ferrovial Construction UK is an Equal Opportunities employer and as such treats applications equally and recruits purely based on skills and experience. Ferrovial embraces diversity and inclusion, and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply

Section Engineer Location: Heathrow Airport The Project: Ferrovial Construction has been working at Heathrow Airport for over 10 years delivering some of the most complex infrastructure projects to high quality, safety and environmental standards. We have focused on design and build projects with a mix of contractual arrangements. This has enabled us to refine our management procedures in response to Heathrow’s Employers Requirements and Ferrovial Construction own internal management systems. Since joining Heathrow’s framework, Ferrovial Construction has delivered a variety of airside and landside projects across the whole airport. For example, we have delivered new taxiways and rehabilitated existing taxiways and the southern runway. We have also redeveloped sterile and grass areas and replaced critical assets, such as fire main, fuel main and HV ducts. We are currently working alongside Heathrow to rehabilitate assets with expired design life’s and plan for a future runway resurfacing project. We are constantly designing and planning our works around critical assets and engaging with different key stakeholders in order to deliver Heathrow value for money. The Role: Section Engineer will be responsible for the management of the construction site in order to achieve required project delivery to the customers’ objectives, while maintaining standards of health and safety, quality, environmental impact and cost control. They will deliver multiple on-going projects, to the specified quality, the required programme and to the maximum commercial performance. The post-holder will work closely with the Commercial Department, engineers and surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded. Key Responsibilities: * Set a high personal example of safety and environmental behavior. * Supervise subcontractors, assistant and site engineers and work force, for instance ensuring they understand he RAMS before commencing the shift on setting out methods and techniques. * Check the shift engineers setting out to ensure it is correct. Also ensure they are following their own responsibilities (testing materials, briefing operatives, filling in check sheets). * Ensure reasonable survey book standards and daily diaries are maintained by engineers • Supporting their manager. * Attending and sometimes running the coordination meetings with stakeholders and subcontractors. * Ensure that the 3D information drawings and specification documents contain sufficient, accurate information for construction of the works. Formally request any missing information in sufficient time to allow the programme to proceed without delay. * Ensure that inspection and test plans are completed and digitally recorded as required by the PMP / Specification, including a check of dimension accuracy and quality. * Prepare and monitor a 2-4 weeks programme with the subcontractor and other suppliers * Monitor the work under their control to ensure that any unsafe work conditions and non-compliance with company policies and procedures are promptly remedied. Also considering plant, labour, material costs and programme. * Carry out material take off and requisitions as requested by sub agent / agent. * Completing Method Statements / Inspection Test Plan / MAR/ Task Briefings and reviewing such documents that have been prepared by others. * Order materials and maintain register of all orders placed and confirmed. * Completing Temporary Works Design Briefs and Inspecting temporary works structures once the training has been received. * Maintain good working relations with client / designer / RE, together with our supply chain. Communicate with foremen and gangers to ensure full understanding of information provided. * Confirm in writing, on the same day, any verbal instructions issued to subcontractors and ensure that comprehensive records of resources employed on additional works are maintained. * Ensure all delivery tickets are cost coded and passed to accounts dept. for processing. Carry out other relevant duties as required from time to time. Key Skills and Experience: * Successful experience at a management engineering level in construction (on site) specifically in civil engineering and/or utilities * Demonstrated application of growing commercial and contractual knowledge * Experience of working in a cost-conscious environment * Good people management experience. Experience in managing subcontractors. Experience in stakeholder’s management (client) * Relationship building with external parties is a critical requirement * Significant civil engineering technology knowledge with significant previous experience * A highly capable construction problem solver * Excellent communication skills and ability to interact at a variety of levels. * Computer literacy advance * CSCS card Desirable skills: * Airport experience/ critical areas experience * Experience of working in an international organization * Experience in stakeholder’s management (Key stakeholders apart from client) * Member of the Institution of Civil Engineers or equivalent Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws

Job Title: Business Development Manager - Commercial Real Estate (CRE) Location: West London Salary: £65,000 - £70,000 per annum Work Arrangement: Fully Office Based Employment Type: Permanent About the Role A West London-based financial institution is seeking an experienced Business Development Manager - Commercial Real Estate (CRE) to join its Intermediary Services division. This role is responsible for the origination and execution of Commercial Real Estate and Commercial Retail credit proposals, alongside the management of key client and introducer relationships. Reporting to the Chief Business Officer, the successful candidate will play a key role in driving growth through high-quality credit origination while ensuring robust risk management and regulatory compliance. Key Responsibilities Originate Commercial Real Estate credit proposals up to £20 million and Development Finance proposals up to £10 million Develop, manage, and maintain strong relationships with introducers including brokers, accountants, solicitors, valuers, and other industry professionals Undertake initial assessment and processing of CRE and Commercial Retail lending proposals, providing clear recommendations prior to submission Present shortlisted proposals to the Credit team for underwriting and support approval processes, including Credit Committee submissions Conduct initial reviews, assessments, and investigations to minimise credit risk in line with internal policies and procedures Undertake site visits where required and prepare supporting assessment reports Maintain accurate pipeline reporting, tracking proposals through all stages to ensure disbursement targets are met Monitor market conditions, identify emerging opportunities or risk sectors, and provide strategic recommendations Ensure all credit decisions adhere to regulatory standards, Treating Customers Fairly (TCF) principles, and Customer First standards Design and deliver credit training to branch teams to ensure strong understanding of lending policies and practices Support the Chief Business Officer across operational activities within the Retail Credit function Liaise with solicitors, valuation firms, credit teams, and credit administration to ensure smooth approval, disbursement, and post-disbursement processes Present proposals and product introductions or renewals to Risk Committee and other UK management committees Skills & Experience Required 3-5 years' experience in underwriting or assessing credit proposals, ideally within Commercial Real Estate Strong knowledge of the UK lending environment and regulatory framework Existing relationship base with business introducers Proficient in Microsoft Office applications Proven ability to balance commercial objectives with effective risk management Strong communication skills with the ability to clearly articulate and summarise complex credit arguments Personal Attributes Able to work independently and collaboratively within a team environment Enthusiastic, proactive, and willing to take on new challenges Highly organised with strong attention to detail Confident decision-maker with a measured and analytical approach Why Apply? This is an excellent opportunity for a CRE professional to join a growing organisation in a senior origination role, offering strong earning potential, exposure to high-value transactions, and the chance to influence credit strategy within a fully office-based environment

Here at Alexander Steele Recruitment, we continue to work with an excellent food manufacturer who are looking to bring in an Interim Assistant Hygiene Manager on a 6-12 month contract to support site hygiene operations and maintain exceptional standards across the facility. This is a key role within the technical team, responsible for ensuring the site maintains high levels of hygiene, environmental compliance and operational standards. The successful candidate will support the leadership of the hygiene team and play an important role in preparing the site for external audits and inspections. On offer * Salary is £40,000 to £45,000 doe * 25 days holiday + bank holidays * Company pension * Working Monday to Friday days Key Responsibilities * Support the management of site hygiene operations, ensuring cleaning activities meet required standards and operational targets. * Lead and supervise the hygiene team, including temporary staff, ensuring work is carried out safely and efficiently. * Promote a strong culture of health, safety and hygiene across the site. * Drive continuous improvement initiatives to enhance cleaning processes, efficiency and environmental performance. * Ensure waste management processes are compliant with current legislation and environmental standards. * Work closely with pest control contractors, following up and closing actions where required. * Support site readiness for external audits, including BRC and customer standards. * Manage labour planning within the hygiene team to ensure adequate coverage for operational requirements. * Maintain accurate documentation relating to environmental and hygiene management systems. * Liaise with internal departments and external stakeholders to ensure hygiene standards are consistently maintained. About You * Previous experience in a hygiene or sanitation management role within food manufacturing or FMCG. * Strong knowledge of hygiene standards, food safety requirements and cleaning procedures. * Experience managing teams and coordinating labour within an operational environment. * Good understanding of HACCP, COSHH and environmental compliance requirements. * Strong leadership, communication and organisational skills. * Ability to manage multiple priorities and drive improvements within a fast-paced environment. This is an excellent opportunity for an experienced hygiene professional to join a well-established manufacturer and make a real impact on site standards and operational performance

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting Receptionist to join the team located in Hayes RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Provide a friendly and professional concierge style reception service To escort visitors to meeting rooms, take their coats and make them feel welcome (call the host, ensure that visitors are met by their hosts at reception) Issue visitor passes Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience Anticipate client needs and follow up with clients to ensure that client expectations are met and where possible exceeded. Ensure that waiting visitors are kept informed of any delays and progress and to ensure client comfort. Ensure the reception desk and reception area is kept clean and tidy at all times Manage the online meeting room and visitor management system Promote and maintain CBRE & SwissRe culture throughout teams Meet and greet all employees and external visitors Ensure that all visitors are aware of the safety procedures and follow the correct signing in process Answering general telephone and email enquiries and routing calls to the relevant employees via a switchboard system Provide general admin support to the facilities team when required Undertake any other duties as requested by the Contract Manager Dealing with hospitality requests To provide after hours receptionist presence if required PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Training Proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills. Able to work with computerised Front of House systems Experience Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Experience in a corporate facilities and front of house environment essential Knowledge of online switchboard systems essential. Knowledge of online room booking tools an advantage. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication Must be detail conscious, accurate and methodical in approach. Strong organisational and communication skills Able to work systematically and use own initiative Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently High level of presentation and politeness Easily engages in conversation and develops rapport with others Intuitive & interested in other people Flexible and adaptable to respond to differing client needs Confident, enthusiastic and motivated to deliver great service Organised and able to prioritise work activity Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale Reliable Calm manner able to work under pressure and against rapidly changing demands and priorities

Job Description: Maintenance Manager Hours: 40 per week Shift Pattern: 5 days on / 2 days off Reporting to: Facilities Manager Salary: £57,000 Role Overview The Maintenance Manager leads the engineering and building services function at a commercial site in Wembley. The role ensures all mechanical, electrical, and building fabric systems operate safely, efficiently, and reliably to support an exceptional guest and retailer experience. This position manages the engineering team, oversees planned and reactive maintenance, ensures statutory compliance, and maintains consistently high standards across all technical operations. Strong leadership, technical expertise, and collaborative working are essential. Key Responsibilities • Lead, manage, and develop the onsite Maintenance Team, ensuring high levels of technical competence and performance., • Oversee planned preventative maintenance (PPM) and reactive works in line with operational requirements., • Ensure compliance with statutory legislation (LOLER, PUWER, electrical safety, water hygiene, and other building-services regulations)., • Manage contractors and specialist service providers, ensuring safe working practices and quality delivery., • Maintain accurate asset logs, service records, risk assessments, and statutory certifications., • Monitor mechanical, electrical, and fabric systems to identify defects and future investment needs., • Ensure all tasks are updated and closed within the CMMS., • Conduct regular site inspections, audits, and quality checks across plant rooms, back-of-house, and public areas., • Manage engineering budgets and procurement to support cost‑efficient maintenance delivery., • Support emergency response procedures, including out‑of‑hours engineering assistance when required., • Promote high Health & Safety standards and a proactive safety culture., • Collaborate with Facilities Operations, Guest Services, Security, Cleaning, and Centre Management teams., • Attend client meetings and provide technical reports and updates., • Support sustainability and energy‑efficiency initiatives., • Undertake any reasonable duties required to support the LDO contract. Required Skills & Experience • Significant experience managing maintenance teams in retail, leisure, commercial, or similar environments., • Strong understanding of mechanical and electrical building services (HVAC, water systems, controls)., • Demonstrated knowledge of statutory compliance and permit‑to‑work systems., • Excellent leadership, communication, and people‑management capabilities., • Strong analytical and problem‑solving skills with a proactive mindset., • Computer‑literate, including CMMS platforms and Microsoft Office., • Ability to independently prioritise workloads and manage time effectively., • Customer‑focused approach suited to a live retail/leisure environment. Desirable Qualifications IOSH Managing Safely or NEBOSH certification. Experience with Building Management Systems (BMS). Knowledge of energy management or sustainability practices. Contractor‑management experience within multi‑service FM environments. Specialist technical certifications (HVAC, electrical, plumbing, controls). IPAF / PASMA qualifications. Recognised engineering qualification (NVQ Level 3 / City & Guilds or equivalent)

Our client, a leading training and assessment provider within the building services sector, is currently seeking an Electrical Assessor/Trainer to join their team in Northolt. This permanent role provides an exciting opportunity to work with a supportive team in delivering high-quality training in electrical qualifications. Key Responsibilities: Provide training and assessment of candidates in various scopes of electrical qualifications. Support candidates throughout their course, monitor progress, and ensure timely completions. Conduct assessments and examinations in accordance with the requirements of the Awarding Organisation (AO). Liaise with the Centre Manager regarding technical resources, course structure, and development. Collaborate with the Customer Services Manager on candidate paperwork and feedback. Maintain organised and confidential candidate assessment records. Invigilate examinations and handle oral questions. Promote the company and its range of courses. Continue to develop skills and update knowledge in electrical training scopes. Attend regular team meetings and ensure all action points are completed. Job Requirements: Experience in delivering training and assessments within the electrical field. Level 3 Electro-technical Certificate or industry recognized equivalent. Must have City & Guilds 2382 Wiring Regulations. Beneficial: Inspection & Testing Qualifications, C&G 2377 Portable Appliance Testing. Additional industry qualifications in electrical, renewables or mechanical fields are advantageous. Preferable: teaching award PTLLS/AET, assessor awards D32/A1/TAQA, and internal verifier award D34/V1/IQA. Approachable and supportive towards candidates. Confidence in delivering engaging training sessions. Professional demeanour in interactions with candidates and staff. Benefits: Competitive salary structure with incremental pay increases based on performance. 24 days holiday plus 8 bank holidays, with an additional paid holiday on your birthday. Workplace pension scheme. Excellent training and professional development opportunities. Specsavers premium optical care scheme. Cycle to work scheme. Complimentary daily continental breakfast. If you have the required skills and experience in electrical training and assessment, and you are looking for a supportive and rewarding work environment, we would love to hear from you. Apply now to join our client's dynamic team in Northolt

Our client, a global logistics leader specialising in air freight, ocean freight, customs brokerage, transport, warehousing, and e‑commerce solutions, is seeking an experienced Express / Time‑Critical Coordinator to join their dynamic team based in the London Heathrow area. On Offer: * An exciting opportunity to join a market‑leading freight forwarding and supply chain management specialist * 4 on 4 off day shift pattern, Working Hours - 7am – 7pm * Salary up to £40k, dependent on experience. Main Purpose of the Express / Time‑Critical Coordinator: Reporting to the Express Manager, the express Time Critical Coordinator will be responsible for the co-ordination of shipments within the Express department and have responsibility for invoicing & profitability. Duties and Responsibilities of the Express / Time‑Critical Coordinator: * Day to Day responsibility for customer service delivery to Express Clients * Order processing from start to finish including but not limited to Boxtop creation, warehouse pick, tie up of paperwork, customer system KPI management * Follow up and resolve all any operational issues / customer service concerns raised by the customer * Manage and maintain customer KPI expectations with regional depots * To promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations. * Research client operational history past and present, visit their website to gain knowledge of products and any developments * Contribute to ongoing operational development and cost saving measures * Keep up to date with Market trends, company products, services and news. * Establish, manage and maintain Internal and External Relationships. * Import and export jobs start to finish including clearance. To Be Considered: * Proven air freight forwarding experience ideally with AOG or other time critical logistics operations * Experience with customs clearance * Excellent communication and organisational skills. * A mature and professional manner. * Confidence with a computer including excel, CRM database and BoxTop. * Enjoy working with customers and building relationships. * Must be able to work well within a target driven environment. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Channel Sales Manager Up to £70,000 + 30% OTE (Uncapped) + Car allowance (plus priv. Medical, Dental and more) Remote with UK travel to Client Sites A new opportunity has arisen to work with a leading global technology company to play a key role in supporting talented field sales teams and driving sales across channel partners and end customers. This role would suit someone with a successful background in Channel Sales who has worked in B2B technology. Location This is a remote, territory-based role for independent sales leaders who thrive in a self-managing environment. Travel to client sites will be required within your assigned territory. The Role The Channel Sales Manager will work closely with security integrators, helping them win client opportunities while achieving sales and profitability targets. This role will include delivering demonstrations, participating in trade shows and collaboration with sales, marketing and engineering leadership to Identify, build, and execute go-to-market programs and solutions to meet the customer needs within region and vertical markets. You’ll have a dual reporting structure, supporting both local sales leadership and the product line manager, while owning your territory and driving results. Requirements We are looking for an independent Channel Sales specialist with a hunter / entrepreneurial approach and a background in B2B technology, IT Security or Physical Security sales environments. • A proven track record selling enterprise solutions is required, • A valid drivers' license., • All prospective employees must pass successfully pass a background check., • Degree is required Apply If you feel you have the skills and experience please apply now and we will be in touch for a further conversation

Local Housing Manager Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour Housing Officer (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage relationships with the Local Authority and other Housing Association partners. Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management.Required Skills & Qualifications: Essential experience within a Housing Management / Senior Housing Officer role Essential car user (driving licence and own vehicle) Proven experience in a social housing setting Good working knowledge of housing practice, housing law, and service charge management principles. Demonstrable values of care, dare, and collaboration. Adaptability and flexibility in a changing environment. Strong collaboration, networking, and team-playing skills. Experience dealing with customers from diverse backgrounds with complex or challenging needs. Excellent administration skills and the ability to analyse customer feedback for service improvements. Attention to detail and accuracy in writing, reporting, and numeracy. Experience in customer service both face-to-face and via phone or written correspondence. Ability to self-manage a varied and demanding workload, prioritising and organising effectively. Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges. Ability to manage and report on projects against agreed targets. Proficiency in office management, including inbox and key management. Willingness to work flexible hours as required.To apply for the Local Housing Manager position, please submit your CV for review

Contracts Manager (Gas) West London £52,000 - £58,000 + Car Allowance + Excellent Benefits An established and highly reputable property services provider is seeking an experienced Contracts Manager (Gas) to join their team in Westminster. This is a fantastic opportunity to take ownership of gas service delivery within the social housing sector, leading high-performing teams and driving operational excellence. The Role: You will be responsible for: Delivering contracts in line with agreed budgets and profitability targets Ensuring full Health & Safety and regulatory compliance Managing contract performance, KPIs and service standards Leading operational teams and subcontractors to achieve high-quality outcomes Overseeing responsive repairs, gas breakdowns, installations and cyclical maintenance Managing PPM compliance across services Monitoring project progress, risks, quality and customer satisfaction Preparing detailed reports for senior leadership Driving first-time fix performance and continuous improvement Maintaining excellent resident and client relationships This is a site-based leadership role. You will be required to work from the West London office and travel across regional sites as needed. About You: We are looking for a driven and commercially aware operational leader with a strong background in social housing gas services. You will have: Proven experience in Social Housing Gas Services including breakdowns, compliance, installations and planned maintenance Operational management experience delivering gas services and managing field operatives and subcontractors Strong knowledge of gas compliance and service delivery standards Experience managing KPIs, budgets and cost control A track record of successfully managing multi-site workforces The ability to undertake investigations, produce reports and implement corrective actions Excellent communication skills, with the ability to engage stakeholders at all levels Strong written English and IT skills A proactive, solutions-focused and "can-do" attitude Qualifications & Requirements: Level 4 qualification in Construction/Management (or equivalent experience) CSCS Black Card (or willingness to obtain) Valid UK driving licence (minimum 12 months held) What's on Offer: Company Car or Car Allowance Discretionary Profit Share Annual Bonus 26 Days Holiday + Bank Holidays Enhanced Pension Scheme Private Healthcare or Healthcare Cash Plan Life Assurance & Accident Cover Enhanced Family Leave Share Save Scheme Cycle to Work Scheme Paid Volunteering Days Learning & Development Opportunities Employee Assistance Programme & Wellbeing Support Funded Professional Subscriptions Recognition & Loyalty Awards This is an excellent opportunity to join a forward-thinking organisation delivering essential services within the social housing sector. Apply today

Cafe Restaurant Manager - Lead a busy community restaurant in Brentford with evenings free Are you an experienced Cafe Restaurant Manager in Brentford looking for genuine work-life balance? This is a fantastic opportunity to lead a busy, high-footfall cafe restaurant at the heart of the local community, operating a structured daytime service. This role would suit a confident Cafe Restaurant Manager who thrives in retail-led or customer-focused environments where leadership, organisation and consistency drive success. It would also suit a strong Assistant Manager ready to take the next step into a full Cafe Restaurant Manager role. Why apply for this Cafe Restaurant Manager role in Brentford? Salary up to £35,000 Staff discount Alternate weekends off Evenings free - genuine work-life balance Lead an established team in a busy daytime operation Clear progression opportunity for a strong Assistant Manager Be part of a venue that plays a key role in the local community Key Responsibilities Lead and manage all aspects of a busy cafe restaurant from breakfast through lunch Provide visible, hands-on leadership during service Deliver excellent customer experiences in a fast-paced environment Maintain high standards of cleanliness, presentation and food safety Take ownership of opening and closing procedures Manage rotas, stock control, budgeting and team development Drive sales through strong service standards and local marketing initiatives What we're looking for Proven experience as a Cafe Restaurant Manager, Cafe Manager, Assistant Manager or Restaurant Manager Background in retail restaurants, cafes or customer-focused food operations Strong leadership skills with the ability to motivate and develop a team Highly organised and confident managing volume service Passionate about food, coffee and customer service Able to commute reliably to Brentford, including early starts If you're an Assistant Manager ready to step up into your next role, this could be the move that gives you structure, stability and a great team around you. Apply now - we'd love to hear from you. Job Number | (phone number removed) IND / F&B Location | Brentford Role | Cafe Restaurant Manager Consultant | Kevin Thomas Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Job Title: Junior Business Development Manager - Buy to Let (BTL) Location: West London Salary: £40,000 - £45,000 per annum Work Arrangement: Fully Office Based Employment Type: Permanent About the Role A West London-based financial institution is seeking a Junior Business Development Manager - Buy to Let (BTL) to join its Intermediary Services team. This role will focus on sourcing, developing, and managing Buy-to-Let mortgage business through broker and intermediary channels while delivering a seamless end-to-end customer experience. This is an excellent opportunity for an ambitious BTL professional looking to grow their career in business development within a structured, office-based environment. Key Responsibilities Deliver a high level of service to brokers and customers, encouraging them to place Buy-to-Let business Proactively self-generate new business within targeted markets Achieve individual and organisational sales targets through active participation in sales management activities Build and maintain strong broker relationships, keeping them informed of products, lending criteria, and key features Arrange and attend business meetings, networking events, and industry functions to promote brand awareness and identify new opportunities Undertake networking activities, including outside normal working hours where required, to build strong relationships with brokers, networks, and stakeholders Act as a key account manager for allocated mortgage brokers and networks Manage the business pipeline effectively through diarising, follow-ups, and lead management Support brokers with case submissions, ensuring quality and accuracy of applications Set and manage broker and customer expectations, encouraging repeat business Introduce new brokers and networks to expand market presence Ensure full compliance with internal policies, procedures, and relevant regulatory requirements Maintain accurate administration, reporting, communication, and liaison Undertake additional responsibilities as delegated by line management Skills & Experience Required Proven relationship management and business development capability Track record of meeting or exceeding sales targets Experience in Retail lending products, particularly Buy-to-Let mortgages (commercial lending exposure advantageous) Good understanding of the mortgage marketplace and intermediary environment Experience building and maintaining a client base through internal and external networks Ability to work effectively with internal stakeholders including Products, Underwriting, Intermediary Business Delivery, and Credit Administration Understanding of the regulatory environment and its impact on mortgage business Personal Attributes Strong business development and proposal skills Self-motivated and able to work on own initiative Excellent interpersonal and communication skills Methodical, tactical, and sales-focused approach Entrepreneurial mindset with a collaborative working style Adaptable and comfortable working in a fast-changing environment Why Apply? This permanent, fully office-based role offers a competitive salary and the opportunity to develop a long-term career in Buy-to-Let business development within a growing and supportive team

Job Description Job Role - Restaurant Manager Rate of pay - £35,000 Hours - Hours: 37.5 hours per week, straight shifts, and alternate weekends Location - Brentford Role Responsibilities - Experienced and ambitious Restaurant manager sought at recently refurbished West London Garden situated within elegant, historic surroundings. The successful candidate will lead and motivate a vibrant team within the Centre's restaurant and coffee shop and will demonstrate a passion of exceeding our customer expectations and have commitment to deliver exceptional standards. * Reporting to: Garden Centre Manager Essential Requirements * Worked in hospitality for a minimum of one years at management level * Qualification in Food Safety & Hygiene * Good working knowledge of HACAP principals * A good level of kitchen experience and food knowledge with the ability to 'step in and support'' when required * Thorough understanding of allergens * Knowledgeable in maintaining and monitoring Health and Safety in department * Strong communication and interpersonal skills to deal with employees at all levels, as well as external contacts * Able to be responsive to challenges and demonstrate a 'can do' approach * Remains calm under pressure * Effective time management * Eager to support and contribute to the wider team * Work with energy, pace, and passion * Good organisation and prioritisation skills * Exceptional attention to detail and forward-thinking ethos * Demonstrate a professional, enthusiastic, and flexible approach * Able to promote excellent team work to achieve exceptional customer experience Key responsibilities: * Managing the restaurant/coffee shop and back of house areas to ensure a consistently high standard of service is presented to customers * Oversee stock management including monitoring wastage to achieve maximum margin potential * Manage the merchandising, pricing, and display of all goods, maintaining the highest of standards and maximising sales * Fulfil all till operations, cash handling and banking procedures according to the Cash Security Policy * Working as part of the wider team and carrying our Duty Manager responsibilities * Manage staffing levels to always ensure adequate cover by co-ordinating an effective staff rota, identifying shortfalls and recruiting as appropriate * Conduct regular appraisals with all staff, encouraging performance feedback * Work closely with the Garden Centre Manager and HR to manage staff performance * Any other reasonable duties that are deemed necessary to fulfil the needs of the business. * All candidates must be able to demonstrate that they hold a relevant and valid permit or visa to live and work in the UK. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKCT

GAZETTEBRASSERIEGROUP Gazette South Kensington branch is looking for an Assistant Manager to join our warm and lively French brasserie where great food, warm hospitality and genuine human connection are at the heart of everything we do. What were looking for: Previous management experience in hospitality A friendly, energetic personality with strong customer focus Reliability, organisation, and a hands-on attitude A natural team player who leads by example Available on week ends as well French speaking is a plus What youll do: Support the GM with daily operations, ensure smooth service, and help deliver the warm, authentic hospitality our guests love. What we offer: A supportive, friendly working environment Opportunities to grow within an established group A workplace where your personality and initiative matter Staff discount at any Gazette branch Break meal with Free meal Requirements You must be eligible to work in the UK. If this sounds like you, wed be delighted to hear from you. TPBN1_UKCT

Assistant Property Manager To 30k Harrow Are you truly passionate about the property industry and looking to pursue a career within this sector? Are you an experienced Administrator who is now seeking your next challenge within a truly dynamic company? My client has a truly excellent reputation within the property industry, due to a massive increase in workload are now seeking their next Superstar who will work closely with an experienced Property manager. Your role will be a pivotal one- to assist the PM in their effective management of their portfolio. You will be urged to study for a professional qualification(which will be fully funded) You will also be given the opportunity to manage your own portfolio once you have been fully trained. Previous experience within the property sector is highly beneficial as well as owning a vehicle. Company benefits are excellent!! Private healthcare Hybrid working- 2 days at home A very generous leave package 27 days to start Unlimited training and access to self-development. Life insurance, income protection, and critical illness cover. Access to perks and discounts. Paid training to support your career growth. Vibrant social and team-building calendar. Role functions Fully administer buildings insurance claims and keep all parties informed Monitoring a busy e mail in box Obtaining quotes from sub-contractors Assist with re tender of contracts Production of reports Assisting on site visits from time to time Issuing work orders to contractors Processing of actions in relation to H&S, Fire Risk, Asbestos All supporting administration Skills needed Previous administration and customer contact experience Confident and highly resilient True interest in the property industry Great organisation skills Highly driven and pro active Is this a great opportunity for you? Apply today! Not quite what you’re looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement. *Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer. What You Need to Do Now: If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice

Job Title: Branch Manager – London Industry: VALVES - Must have expereince with this industry Location: London Salary: £50000 to £60000 (DOE) + bonus Benefits: Company bonus scheme, company vehicle or car allowance, pension, holiday allowance, ongoing training and development Reporting to: Managing Director The Role An experienced Branch Manager is required to take full responsibility for the operational and commercial performance of a busy London branch. This is a hands on leadership role with full accountability for sales performance across London and the South, people management and day to day branch operations. You will lead from the front, ensuring the branch runs efficiently, delivers against sales targets and provides consistently high levels of customer service. Key Responsibilities * Full responsibility for the performance, profitability and day to day management of the London branch * Deliver agreed sales targets across London and the South * Lead, manage and develop the branch team, setting clear objectives and monitoring performance * Oversee sales enquiries, order processing and customer relationships * Manage workload planning and liaise with head office on stock control * Ensure compliance with company procedures and ISO 9001 quality standards * Build and maintain strong relationships with customers, suppliers and internal teams * Use management reporting to track performance and drive improvements Skills and Experience * Proven experience as a Branch Manager or in a similar senior supervisory role * Strong people management and leadership skills * Commercially driven with a clear sales focus * Confident managing operational processes alongside sales activity * Strong communication and organisational skills * Comfortable using IT systems and performance reporting Desirable * Experience within engineering, building services, valves, instrumentation or merchant environments * Knowledge of stock control and supply chain processes * Strong background in B2B sales and customer account management * Full UK driving licence Personal Attributes * Results focused and accountable * Proactive with a problem solving mindset * Organised and able to manage competing priorities * Professional, customer focused and commercially aware

Permanent | Full-Time Location: Park Royal, London Hours: Monday to Friday, 08:30 - 17:00 Salary: £26,000 - £30,000 - DOE The Company A well-established specialist supplier within the construction materials and building products sector is seeking to strengthen its internal sales function following a recent strategic restructure. Operating as part of a wider group, the business has over two decades of continuous growth and is recognised for its technical expertise across cladding, façades and external building solutions. This creates an excellent opportunity for a motivated Sales Administrator to play a key role in the next phase of growth. The Role Reporting into the Sales Office Manager, the Sales Administrator will support both the Sales Office Manager and Area Sales Manager with day-to-day sales activity and project coordination. Initially, the role will report into a senior Branch Manager with extensive industry and product experience. This is a 100% office-based role, suited to someone with transferable experience from builders' merchants, timber merchants, construction materials or related sectors. Façades or cladding experience would be highly advantageous but is not essential. The business is looking for someone dynamic, quick to learn, positive in attitude and keen to build a long-term career within the organisation. Key Responsibilities Build, maintain and grow strong relationships with customers, suppliers and internal branch teams Process sales orders and projects from quotation stage through to on-site delivery Prepare accurate and timely quotations aligned with commercial targets Manage live projects using company systems, ensuring accuracy and proactive communication Liaise regularly with customers and suppliers via telephone and email (telephone confidence is essential) Work comfortably toward sales targets in a fast-paced environment Coordinate with other branches to monitor stock, availability and lead times Support the wider sales team with administrative tasks and reporting Uphold high standards of timekeeping, attendance and professional presentation Person Specification Essential: Proven internal sales experience with transferable skills Background within builders' merchants, timber merchants, construction materials or similar environments Strong verbal and written communication skills Confident using the telephone as a primary sales and relationship-building tool High attention to detail and accuracy Positive, proactive and eager-to-learn mindset Strong organisational skills and ability to manage multiple tasks Proficient with Microsoft Office, particularly Excel Strong customer service focus Right to work in the UK without sponsorshipDesirable: Experience within façades, cladding or external building products Ability to drive and travel to other branches, customers or suppliers to support future career progression Package & Benefits Salary of £26,000 - £30,000 No commission or bonus initially (new performance-based bonus structure in development) 23 days' holiday (increasing with length of service) plus bank holidays Holiday year runs January-December Christmas shutdown (typically 4 days) deducted from annual entitlement Life assurance at 2x annual salary Salary sacrifice pension scheme (launching February 2026) Retail discount schemes EV leasing scheme after 6 months' service (subject to criteria) Cycle to work scheme Eyecare vouchers & flu vouchers Medical cash plan Company events and wellbeing supportBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Join a Market-Leading Retailer - Assistant Manager | South West London | Up to £35,000 Job Title: Assistant Manager Location: South West London Salary: Up to £38,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to £35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our South West London success story. BBBH37719

Facilities Administrator - Facilities & Administration Harrow, UK | Subsidiary Division | Full-time | £25,500 Are you organised, proactive, and ready to build your career in facilities and administration within a leading international bank? Join an International bank as a Facilities Administrator and play a vital role in supporting the smooth running of our residential and commercial premises across the UK. This is a fully site-based role in Harrow. Why This Role? This is more than just an admin position - it's a hands-on, varied role where no two days are the same. You'll work closely with senior stakeholders, manage key vendor relationships, and gain exposure to facilities operations within a regulated banking environment. Perfect for someone energetic, detail-oriented, and eager to grow in facilities management. What You'll Be Doing As part of the GB & Administration team, you will: Support the Assistant Manager - Premises/Facilities with contracts, SLAs and agreements Liaise with contractors and vendors to resolve maintenance and infrastructure issues Attend branch and site visits as required Process and vet third-party invoices accurately and on time Manage relationships with IT and hardware vendors (laptops, mobile phones, etc.) Coordinate physical records management and security system providers Support annual fixed asset verification exercises Assist with updating department processes, manuals and policies Oversee in-house request management systems Purchase office supplies, furniture and equipment Help set up social events, meetings and training rooms Provide flexible support, including occasional out-of-hours assistanceYou'll also collaborate closely with Assistant Managers, senior leadership, and internal stakeholders across the bank. What We're Looking For We're seeking someone who is: Organised, proactive and solutions-focused Confident dealing with external vendors and contractors Comfortable handling invoices and administrative processes IT-savvy with strong MS Office skills Knowledgeable in PC platforms and email systems Customer-focused with excellent communication skills Energetic, adaptable and quick to learn Comfortable with occasional manual handlingFacilities experience is highly desirable, and basic hardware troubleshooting knowledge would be an advantage. What You'll Gain Exposure to facilities management within a global banking environment Interaction with senior management and key stakeholders Vendor and contract management experience Career development within an established international bank A varied, fast-paced and supportive team environmentIf you're ready to bring energy, organisation, and professionalism to a respected global financial institution - we'd love to hear from you. Apply now and take the next step in your facilities and administration career

Regional Sales Consultant - Hospitality (Linen Rental Services) Territory-Based | Field Sales | Great Earning Potential | Career Acceleration Are you a true business development professional? The kind of sales "hunter" who thrives on the chase, refuses to accept "no," and knows that resilience, grit and smart strategy are what separate top billers from the rest? If you're ambitious, commercially sharp, and driven by results - and you want your income and career progression to reflect your effort - this could be your next big move. The business is part of a hugely successful, dynamic international organisation and a market leader in textile, hygiene and facility services. Our hospitality division partners with hotels, spas and independent groups, delivering premium bed linen, table linen and spa ranges through a professional rental model that drives operational efficiency and cost control. Now, we're looking for a Regional Sales Consultant to join us in South West London who can take ownership of their territory and win. The Opportunity As a Regional Sales Consultant, you will be responsible for driving new business growth across our hospitality portfolio - including bed linen, table linen and spa ranges. Your mission is clear: · Win new independent and small group hotel accounts · Influence decision-makers to switch to our linen rental solution · Deliver profitable, sustainable bottom-line growth This is not an account management role. This is not a "wait for leads" role. This is a proactive, territory-owning, business development position for someone who wants to build something - and be financially rewarded for it. What You'll Be Doing · Targeting and winning new linen rental contracts within the Hospitality sector · Taking full accountability for sales performance across your territory · Delivering compelling, commercially focused sales presentations to General Managers, Buyers and Housekeeping teams · Developing strategic business plans to optimise new business generation · Forecasting accurately in line with regional strategy (pricing, scale, account type, pipeline opportunities) alongside the General Manager · Managing your diary to maximise face-to-face customer interaction · Leveraging CRM systems to drive structured pipeline management · Achieving and exceeding monthly, quarterly and annual sales targets · Collaborating with Commercial Directors, Regional Directors, National Sales, Key Account Managers and Customer Service teams to secure wins You will represent the business with credibility, professionalism and commercial authority at every level. Who We're Looking For We want a results-driven, resilient sales professional with a proven record of business development and bottom-line growth. You will likely bring: · A strong track record in B2B sales - ideally within hospitality or service-led sectors · Experience influencing hotel stakeholders and operational decision-makers · Success selling technical or service-based solutions with a strong after-sales component · Demonstrated achievement of sales targets and revenue growth · Commercial awareness and strong negotiation skills · The ability to persuade and influence at all organisational levels · Self-motivation, organisation and personal accountability · Confidence using CRM systems, MS Office and sales performance metrics · A full UK driver's licence Most importantly, you are: · Ambitious · Competitive · Goal-oriented · Financially motivated · Resilient under pressure · Energised by winning new business Why Join Us? This is a role for someone who doesn't just want a job - but wants to build a high-earning, high-impact sales career inside a globally successful organisation. With us, you'll benefit from: · The credibility of a recognised international brand · Structured regional strategy and leadership support · Cross-functional collaboration to secure complex wins · A clear pathway for career progression · The opportunity to directly influence your earning potential Your results will be recognised. Your success will be rewarded. Your career growth will be earned - and accelerated. Ready to Hunt? If you're a driven business development professional who thrives on resilience, hard work and winning - and you want the financial rewards and career trajectory to match your ambition - we want to hear from you. Apply now and take ownership of your territory. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Our client a global freight forwarding and supply chain management company that provides comprehensive logistics solutions across air, ocean, and road transport and specialize in handling complex, time-critical, and high-value shipments for diverse industries, including fashion and aerospace, are recruiting for a Express & Courier Manager to be based at offices local to Feltham, Middlesex. On Offer: • Opportunity to pay a key leadership role within a fast paced logistics environment, • Salary – up to £50k, dependence on experience, • Attractive benefits package, • Working hours: Monday – Friday, 9am – 5.30pm (flexibility with start and finish times) Main Purpose of the Role: Reporting to the Express Director and leading a team of 20, the Express & Courier Manager will play a leading role within the department in relation to Time Critical Operational & Customer Service responsibilities, Client and Customs escalation, Profitability, Development of staff and Management of suppliers. Duties & Responsibilities of the Express & Courier Manager • Managerial responsibility for customer service delivery to Express and Courier department Client base, • Management of Express / Courier Customer Service Teams, including staff development and resource planning, • Follow up and resolve any negative feedback re operational issues / customer service concerns raised by the customer, • Responsibility for Gross Profit analysis, and Sales Invoicing / Job costing accuracy, • To promote business development, ensuring all opportunities from existing business is followed up through telephone sales, prospect sales site visits and quotations., • Contribute to ongoing operational development and cost saving measures, • Identify areas of operational improvement by reviewing processes regularly., • Keep up to date with Express / Time Critical and Courier market trends, Company products, services and industry news., • Establish, Manage and Maintain Internal and External Relationships., • To ensure internal processes and client’s operational requirements are fully documented within SOPs., • Managing Implementation for new business, • Training for new staff on operational and account procedures, • Ensure all HMRC entry regulations are met, through self-auditing of import entries. To Be Considered: • Proven experience within express / courier / AOG operations, • Must be able to work well under pressure within a target driven team environment, • People Management and Staff Development, • Solutions led approach to client needs, • Import & Export Customs Procedure knowledge, • Computer skills including excel, CRM data base and BoxTop., • Commercially astute, ensuring profitability, • Enjoy working with customers and building relationships. For full details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We are a LLW employer - nationally negotiated annual pay awards 22 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Fitness Manager at Lampton Leisure, you will be responsible for the day to day running of fitness department and fitness team, ensuring a safe, enjoyable and quality customer experience as well as conducting at least 2 duty manager shifts a week. You will also be responsible for proactively managing the teams’ performance, setting targets and providing constructive feedback to both develop and support the team to operate to our high standards. You will also be a key holder for the building and will be responsible for opening and closing the site whilst on key holder shifts. Our sites are open from 6am - 10pm so flexibility with working hours is required. Key Responsibilities Ensure Lampton are delivering an exceptional fitness experience for our members, bringing our fitness equipment to life and ensuring we have the right expertise to support this Duty Manager duties, such as opening and closing the site, dealing with any H&S incidents, accidents, safeguarding concerns and perform pool hygiene & safety checks whilst on shift. Establish and maintain excellent relationships with our customers and potential customers, handling, and escalating complaints where appropriate Continuously review fitness equipment, programmes and activities, developing and improving as required. Accountable for the fitness budget, stock takes and inventories Supporting the centre to achieve targets and fitness KPIs. Provide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate. Line management, coaching and developing responsibilities for the fitness team, ensuring the team are up to date with the latest developments within the fitness industry and the benefits of an active, healthy lifestyle Experience and Qualifications Required Previous experience working as a Fitness Manager Be a minimum of Level 2 fitness qualified or equivalent Ideally hold or be able to work towards a First Aid at Work Qualification Ideally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ) The ability to meet set targets and deadlines, and be pro-active in your duties The ability to mentor, motivate, coach and develop team members and customers to achieve their potential Excellent communication skills and experience delivering first class customer service is also essential Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be part of the team that provides a remarkable service to our customers, and your key objective will be

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and toget

A leading optical retailer is seeking an Assistant Store Manager for its Kingston Upon Thames location. The role involves managing store operations, providing exceptional customer care, and leading a talented team. Ideal candidates will have experience in managing teams and a passion for people, alo