Customer service team lead jobs in London - Page 14Create job alerts

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

Role Purpose Customer Service Team Leader. To manage a team across the core activities of the service with a focus on delivering a high level of customer service and performance and staff management. This will be achieved within a specific service area including face to face (including but not limit

Flagship Customer Service Department to set the gold standard in customer care; empowering a high-performing team of ~10 Customer Service Advisors to deliver seamless, multi-channel support across in-store, email, telephone, social media and written correspondence. Champions exceptional customer ser

London-based luxury women’s RTW brand known for versatile, timeless pieces that combine femininity with functionality is looking for a warm, solutions-driven Client Services Lead/Manager to join their team full-time in west London. Collaborate with e-commerce, marketing, and operations teams on pr

A leading hospitality service provider in the United Kingdom is seeking a General Manager to lead a dedicated team in delivering exceptional customer experiences. Ideal candidates will possess strong leadership, customer service skills, and financial acumen.

The ideal candidate will have previous experience in this field, excellent communication and organizational skills, and a passion for customer service. A leading catering company in Greater London is seeking an experienced Assistant Catering Manager. In this role, you will oversee catering operation

A leading engineering company in the United Kingdom is seeking a full-time Service Controller for their Farnham office. The role involves coordinating service engineers, managing breakdowns, and ensuring effective communication with customers. Ideal candidates will possess excellent time management

A leading automotive recruitment agency is seeking an Aftersales Manager to join their team in Wimbledon. The successful candidate will lead the Aftersales team, oversee recruitment and training, and ensure financial targets are surpassed. This role requires a strong background in customer service a

A leading network service provider based in Worcestershire is seeking a Technical Team Leader to manage a team of Network Support Engineers. In this full-time role, key responsibilities include ensuring efficient delivery of technical support services and maintaining high customer satisfaction level

Candidates should possess a strong passion for food and customer service, alongside substantial experience in a similar role. A hospitality company in London seeks a Deputy General Manager to oversee catering operations and ensure exceptional service standards. You will recruit, train, and support y

A leading retail company in Greater London is seeking a Store Supervisor to lead a team in providing exceptional customer service and maintaining store standards. Join a team that's committed to both employee development and customer excellence. The ideal candidate will have supervisory experience i

The ideal candidate will have a background in leadership and customer service as well as expertise in managed services. This role involves ensuring the team delivers high-quality services while meeting departmental goals. A dynamic technology solutions provider in the East Midlands is seeking a Serv

A new chic bar in Greater London is seeking a Floor Manager to ensure exceptional customer service and manage the dining experience. Candidates should have experience in high-quality dining environments, strong leadership and communication skills, and the ability to multitask effectively. This full-

A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. You will work closely with v

A leading consulting firm in Greater London is seeking a CX Transformation Consultant/Senior Consultant to focus on service transformation for clients. Working at the firm promotes a positive and collaborative culture where you can significantly impact client services and customer experiences. This

A national car wash company is seeking a Team Member to provide outstanding customer service and manage member accounts in a part-time position.

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

Responsible for accurate and timely data entry on the company SAP system, processing paperwork to include but not limited to entry of manual services orders, mass service order printing and dissemination to Service Drivers, customer service queries i. Assists the Supervisor Customer Service in custo

In this full-time role, you will lead a team of three Customer Service Representatives and ensure efficient service across various channels. A dynamic service provider in the UK seeks a Customer Support Supervisor for their Gloucester office.

You will motivate your team and drive sales while ensuring excellent customer service. A leading DIY retail company in Greater London is looking for an experienced store manager.

You will ensure deliveries are managed properly and maintain high standards of customer service. A major retail brand is recruiting a Retail Supervisor in East Midlands to oversee daily operations and support a team. The position offers a full-time contract and opportunities for career progression w

You will lead by example, uphold high customer standards, and maximize team performance in a dynamic retail environment. A modern jewelry retailer is looking for a Floor Lead to drive operational success and foster an exceptional customer experience.

You’ll lead a team of 5‑7 Senior Customer Operations Executives within our Customer Operations function – developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back‑office processes. Proven experience leading a customer operations or s

A leading interior landscaping company is seeking a passionate Field Service Team Leader to manage a team of service technicians in London. Your role will focus on delivering exceptional customer service and collaborating with your team to tackle challenges. If you have experience in team leadership

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction. Previous MSP experience and strong leadership skills are essentia

A leading fashion and sports brand in the United Kingdom seeks a dedicated Sales Manager to inspire a team, oversee store operations, and enhance customer experiences. The role requires driving sales growth through effective leadership and applying proven selling techniques. Ideal candidates will ex

A leading business services company in London is seeking a Senior Assistant Customer Service Manager to assist in managing customer service operations. The role includes overseeing team responsibilities, ensuring exceptional customer service, and supporting administration and finance duties. Strong

Reporting to the Director of Customer Success, EMEA, You will lead a high-impact team consisting of Customer Success Managers (CSMs) and our newly established Scaled Success Account Management team. As the Customer Success Team Lead (EMEA), you will play a critical role in shaping the future of our

A leading hospitality provider in Central London is seeking an experienced Cafe Manager to lead a team and ensure exceptional customer experiences. Join their vibrant team and contribute to creating unforgettable moments.

This role involves supervising daily operations, leading a team to ensure exceptional service, and maintaining compliance with health and safety regulations. Ideal candidates will have prior supervisory experience in hospitality, exceptional communication skills, and a strong passion for guest servi

The role involves managing a dedicated team, ensuring high-quality service delivery, and coordinating resources effectively. A leading reproductive healthcare charity is seeking a Client Care Manager to oversee client care processes in Richmond. Applicants should have experience in a care environmen

A traditional local pub in Greater London seeks a passionate Team Member to deliver exceptional customer service. The role involves working in a vibrant environment and collaborating with a friendly team. If you want to be part of a welcoming team, apply now! #J-18808-Ljbffr.

You will collaborate with the management team, oversee departments, and lead your team towards achieving sales goals. A leading fashion retailer in the UK is looking for a Department Manager to drive store operations and customer satisfaction. Ideal candidates will have strong leadership skills and

A leading property services company in Greater London is seeking a Senior Planner to drive productivity and manage a dynamic team. You will enhance service improvements, manage resource diaries, and collaborate with site teams and clients. The ideal candidate possesses strong leadership abilities, e

In this role, you will oversee the daily workshop operations, support service managers, and ensure high customer satisfaction. Join us on our growth journey and be part of a community that values diversity and teamwork. A leading automotive retailer in England seeks a Workshop Controller to be a vit

A leading catering company in Greater London is seeking a Retail Manager with a strong emphasis on team leadership and delivering exceptional customer service. You will lead your team to consistently achieve high standards while fostering a collaborative environment. The ideal candidate has a passio

The Customer Interaction Team Leader is responsible for the overall delivery of effective and professional customer services to Soldo customers. Lead and develop the team by ensuring adequate team training, regular and effective 1-2-1s, and review of individual and Team KPIs driving both a regulator

A leading pharmacy chain in the United Kingdom seeks a Pharmacy Manager responsible for overseeing daily operations, inspiring the team, and ensuring compliance with regulations. Candidates must be GPhC qualified pharmacists with strong leadership qualities and an understanding of NHS funding.

The ideal candidate will have experience in hospitality or food service and demonstrate leadership abilities. A growing hospitality business located in East Midlands is seeking an Assistant Manager for their takeaway service in Allestree, Derby. Responsibilities include overseeing daily operations,

The ideal candidate will lead a dedicated team, manage inventory, and enhance customer satisfaction. A local cafe group in Greater London is seeking a dynamic General Manager to oversee store operations and ensure exceptional service. Experience in a managerial role within the hospitality industry i

Customer Service Advisor (Patient Liaison Team). Customer‑facing experience in hospitality or retail; phone‑based customer service experience is ideal but not essential. Customer Service Advisor - Patient Liaison.

A leading healthy food chain in Greater London is searching for a Restaurant Manager to lead a dynamic team of 30-40 staff members. Responsibilities include maintaining operational standards, monitoring hygiene practices, and ensuring exceptional customer service.

The role involves overseeing store opening and closing procedures, ensuring cleanliness and proper stocking of shelves, and providing excellent customer service.