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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Join a collaborative team dedicated to driving sales growth and customer success in the technical water solutions sector. Responsibilities include managing customer calls, preparing quotes, and ensuring customer satisfaction. A leading distributor of water solutions is seeking a Senior Customer Serv

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka. We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs. To ensure your ap

A leading technology recruitment firm seeks a Customer Success leader in Greater London to scale their team and optimize client relationships. The role involves owning the customer lifecycle, building structured processes, and leading a high-performing team.

Customer Success bonus scheme if key KPIs are met. Collaborate with Customer Success colleagues who look after value realisation to ensure adoption milestones and ROI are met post‑go‑live. Customer Success team delivering technical SaaS implementations & onboarding.

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. Join us to foster impactful customer connections and drive satisfaction. This role involves account management, coordination with sales, and providing tech

The goal is successful pilots with early clients so they quickly become key customers deploying our technology on a national and international scale. You have proven experience in providing consistently first‑class customer service to customers, remaining calm and measured even when dealing with d

The Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. Customer Success, Support, Services, or related fields. This role ensures customer-facing teams have the skills, processes, and tool

A leading workflow orchestration platform is seeking a Manager for Customer Success to lead the EMEA Customer Success Managers. The ideal candidate has extensive experience in Customer Success management and a technical background. You will design processes and playbooks that drive customer value wh

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ197158Customer Success Manager (CSM)**OverviewThomson Reuter

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

Customer Success, Partnerships, Engagement Management, Account Management, and/or Product Management. Principal Customer Success Manager - Luxury Fashion. With a team of 300+ Engineers, Product Managers and Customer Success professionals, we are dedicated to democratizing AI.

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with upsells and uplifts, thereby increasing the annual revenue of the client. Ensure the customer receives the appropriate level of service as contractually agreed and defined b

Ein führendes Finanzunternehmen in Großbritannien sucht einen Account Manager, um ein eigenes Portfolio von Neu- und Bestandskunden zu betreuen.In dieser Rolle sind hervorragende Kommunikationsfähigkeiten und ein stark ausgeprägter Kundenservice von entscheidender Bedeutung.Das Unternehmen biete

A leading SaaS company in London is seeking a Customer Success Manager to manage relationships and drive product adoption for global brands. Candidates should have 2-3 years of experience in SaaS Customer Success or Account Management, showcasing excellent communication and relationship-building ski

You'll be our first Customer Success Engineer, building the technical foundation for how we deliver customer outcomes at scale. You'll define our technical onboarding process, create runbooks, build health scoring frameworks, and establish how we scale customer success as we grow from dozens to hund

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

A leading technology firm in robotics and AI is looking for a Customer Success Manager to enable and support customer adoption post-sales. The ideal candidate will engage with enterprise customers to ensure high retention and account growth while developing trusted relationships.

You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Your primary mission is to develop a tech‑touch approach to onboarding teachers, coaches, and school leaders, while helping build the Magma Community by

A leading regulatory intelligence provider in Greater London is seeking a Customer Success Manager to enhance client satisfaction and retention. Ideal candidates will have a proven track record in customer-facing roles, strong communication skills, and a passion for delivering exceptional client exp

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

This leadership role will see you overseeing Customer Success teams across EMEA, with a core focus on driving the adoption of DevOps practices through a market‑leading platform. Influence and scale a key customer success function within a mission‑driven tech company. Customer Success | Post‑sa

We’re looking for a curious, people‑first Customer Success Manager to join our London team. In return, you’ll gain hands‑on experience with a powerful platform used by leading global brands, a clear path to grow your skills in SaaS Customer Success, and ongoing support through mentoring and

A leading digital investigation software company is seeking a Digital Customer Success Manager to enhance customer experiences through engagement strategies and data analytics. This role involves optimizing customer touchpoints, moderating community discussions, and creating tailored content for var

A leading technology company in the UK is seeking a Customer Success Manager to guide clients through onboarding and project success. This role focuses on maximizing customer value from F5 solutions, fostering strong relationships, and advocating for customer needs. If you're enthusiastic about driv

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the “voice of the customer” to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnerin

A pioneering technology firm in Greater London is seeking a Customer Success Manager for the Mid-Market segment. This position offers a unique opportunity for professional growth in a fast-paced environment that values innovation and client success.

A healthcare digital solutions provider in the UK is seeking a Customer Success Specialist to build and maintain relationships that maximize revenue. Candidates need experience in customer success, strong communication skills, and the ability to work independently.

This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving. Proven success owning enterprise customer relationships and driving adoption, performance, and growth. Doing this enables merchants and customers to capture imme

Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. Through customer partnerships the Customer Success Manager will develop client references and source marketi

A leading technology and logistics company in Greater London seeks a Customer Success Manager to enhance customer satisfaction and retention. This role involves managing customer relationships, developing success plans, and providing technical solutions. Ideal candidates have extensive experience in

Engage regularly with existing customers to successfully guide them through the implementation process from start to finish, putting the customer at the heart of everything you do to ensure success. Reporting to the Head of Customer Success in Europe, you will be responsible for the onboarding, grow

A leading fintech company in the UK is looking for a Customer Success Manager to ensure client satisfaction and drive account growth.

A leading educational technology company in the United Kingdom is seeking an experienced Customer Success Manager to drive user adoption of their automotive e-learning solutions. The successful candidate will work closely with schools, providing training and support to educators while ensuring insti

This role is a part of our Global Customer Success Team. Enterprise Account Management and Customer Success Management experience in North America. Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing m

A legal technology provider is seeking a Customer Success Manager to act as a trusted advisor, focusing on onboarding, relationship building, and driving adoption of their solutions. The position offers flexible working arrangements and a focus on personal and professional growth, aiming to enhance

A technology company in Greater London seeks a Mid-Market Customer Success Manager to manage relationships with customers, drive renewals, and unlock growth. The ideal candidate has over 3 years of experience in customer-facing roles, displays strong relationship-building skills, and thrives in a dy

A leading regulatory intelligence firm in Greater London is seeking a Customer Success Manager to enhance client experiences within the gambling and payments industry. You will build strong relationships, identify opportunities for account expansion, and ensure customer satisfaction. The role demand

A leading communication and broadcast company is seeking a Customer Success Manager to enhance customer satisfaction and manage key accounts effectively. Candidates should have substantial experience in customer success management and strong interpersonal skills.

Customer Success Manager, Startups. Serve as a key advisor to a broad range of customers across different industries, roles.

A cutting-edge AI company in London is looking for a Customer Support Engineer to bridge technology and customers. This role involves resolving technical challenges, ensuring user success, and improving product development through customer feedback.

Customer Success for a B2B SaaS Product. This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands. Customer Service, Strategy/Planning, and Consulting.

Candidates should possess strong communication skills, a customer success mindset, and experience in software deployment. The role involves collaborating with customers to gather needs, configuring software implementations, and ensuring quality assurance.