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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

The ideal candidate has experience in supply chain or customer service and excellent communication skills. The position requires a collaborative spirit and proficiency in data analysis and Microsoft Excel, ensuring efficient operations and customer satisfaction. In this role, you will support custom

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

You’ll stay close to customers, personally engaging with key accounts, while bringing structure, pace, and consistency to how Customer Success operates at scale. Customer Success, Account Management, or a related customer‑facing role within a SaaS or technology‑led environment. You’ll be acc

This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement. The ideal candidate will possess strategic leadership experience and ability to influence cross-functional initiatives, driving new sales gro

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. You will collaborate closely with various departments to align customer success goals with company objectives. Own global success metrics such as ch

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

A leading AI solutions provider in Greater London is seeking a Customer Success Manager for the EMEA region. The ideal candidate has 5+ years in B2B customer success, particularly in SaaS. Responsibilities include overseeing post-sales activities, onboarding, and providing customer insights to the p

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. If you’re a Customer Success leader who cares as much about how teams perform as what they deliver, this one is worth a conversation!. The work

A fast-growing fintech company is seeking a Head of Customer Success to lead a team in enhancing customer engagement and ensuring the value from the product suite. The ideal candidate should have strong leadership experience in the tech sector and a proven track record in customer success management

The Manager of Customer Success oversees a multifaceted team of Customer Success Managers (CSMs), responsible for ensuring strong customer delivery outcomes resulting from successfully managed projects and initiatives within Assent’s Customer Experience department. Manage the day-to-day operations

Plan and deliver enablement sessions for sellers, partners and customer success teams. We're hiring a seasoned Enablement Consultant to support our client, in driving go-to-market, sales, and customer success for WhatsApp for Business. Run structured discovery with partner managers, sales, customer

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfaction and revenue growth. The ideal candidate will have over 8 years of experience in Customer Success or Account Management within Capital Markets or B2B SaaS. Key responsibilities include

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

Customer Success Manager - German Speaking - London Based. Customer Success Manager - German Speaking - London Based. We are looking to hire a German‑speaking Customer Success Manager who can work closely with our global brand partners in the EMEA region and support our internal teams to help them

This role will result in steep career acceleration and recognition, with a clear path from Customer Success Manager to Customer Success Team Manager and potentially Head of Customer Success. This is a hands‑on senior role, combining commercial accountability, customer success delivery, and coachin

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Reuter

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

A leading property and real estate services firm is looking for a Customer Success & Digital Enablement Manager. This role is essential to drive customer engagement and ensure the successful implementation of cutting-edge extended reality solutions. The successful candidate will foster strong custom

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

A leading HR technology company is seeking a remote Customer Success Director located in the United Kingdom. The role involves managing strategic accounts, enhancing customer satisfaction, and driving revenue. Successful candidates will have 7-10 years of experience in sales management and a Bachelo

A leading tech company in the United Kingdom is seeking a Customer Success Manager to minimize churn and assist in upsells with key accounts. Ideal candidates should have a strong e-commerce background and the ability to inspire confidence in customers while driving platform adoption.

You’ll help shape how Customer Success works at Hippo - defining processes, success metrics and ways of working as we grow. Ideally ~2–4+ years in Customer Success, Account Management, Implementation or a similar customer-facing role with complex products. Taking responsibility for success, rete

This is a pivotal role that blends deep customer success expertise with commercial leadership. We’re looking for a strategic, people-first Director of Customer Success & Renewals to lead our international post-sales teams across EMEA and APAC. Customer Success, Account Management, or Renewals in S

A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. This role involves onboarding users, managing relationships, and advocating for customer needs within the organization. The ideal candidate will have experience in the

A leading customer success firm in Greater London is seeking a Customer Success Manager to enhance client satisfaction and promote product value. Ideal candidates should have proven experience in customer success, excellent communication skills, and the ability to manage diverse teams.

An innovative tech company is seeking a Senior Customer Success Representative to lead the adoption of audio AI technology across Southern Europe. Candidates should have over 5 years of experience in Customer Success within a B2B SaaS context and be fluent in Italian or Spanish and English. This rem

A leading AI SaaS provider in Greater London is looking for a candidate to manage client relationships and drive value from initial engagement.Responsibilities include building strategic partnerships, connecting stakeholders effectively, and providing updates and support.Candidates should have a str

Customer Support, Account Management, or Customer Success in crypto, fintech, or financial services. We are looking for a Customer Success Specialist (Chinese/English) to join us on this mission and vision. You’ll become an integral part of the Customer Success team, which is dedicated to empoweri

A forward-thinking tech company in the United Kingdom is looking for a Customer Success Manager to guide clients through onboarding and ensure product adoption. Ideal candidates should have 3-6 years of experience in Customer Success at a B2B SaaS company. With rapid growth and meaningful backing, y

Responsibilities:*** Manage a portfolio of customer accounts through proactive engagements* Build and maintain strong customer relationships, becoming a trusted partner and consultant* Understand the customer’s goals, initiatives, products, and the value that they realize from AVEVA’s software,

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you’ll be brimming with ideas about what great customer success looks like for o

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

As a Customer Success Manager, you will lead partner experience for an innovative wealth tech platform. Proven experience in customer success or account management within the wealth tech sector. You will serve as the primary point of contact for existing customers, leveraging AI-driven tools to opti

A global legal technology firm is looking for a Customer Success Manager to drive adoption and engagement of their legal products. You will work closely with clients to address their unique challenges, ensuring successful integration of solutions. Required qualifications include a law degree or subs

As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. Supporting a rapidly growing customer base while balancing an ‘at‑scale’ mentality with a customer‑centric approach is crucial for success in this role. Be t

A technology solutions provider in the UK is seeking a Customer Success Manager for their Parcel Lockers division. The role involves guiding hosts through onboarding, managing relationships, and ensuring customer satisfaction with the product.

Utilize a data-driven approach to adapt customer success plans and timelines. We are currently looking for a Customer Success Manager. Collaborating with internal teams and customers, you will help align business goals with customer needs, driving performance and satisfaction.

They are what drive our success – and the success of our customers. The Customer Success Management Team partners with our customers to ensure they are maximizing value from their Blue Yonder products. Synonymous Business Title: EMEA Customer Success Director.

A retail technology company in Greater London is seeking a Customer Success Manager. The ideal candidate will have a Bachelor's degree and 3-5 years of experience in Customer Success or Account Management, particularly in the retail sector.

Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Success. Interview with our US Customer Success Lead.

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Sem