Customer success jobs in Leeds - Page 15Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk. Working within the Customer Success Department , you will collaborate closely with Customer Operati

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. Build, lead, and men

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for:. Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and com

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent communication skills, and familiarity with API documentation and marketing automation tools. The role involves

Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top en

A leading SaaS company in the UK is seeking a Customer Success Team Lead. This role requires proven leadership in customer success and a data-driven approach. The successful candidate will oversee onboarding and manage customer relationships, focusing on retention and product adoption in a competiti

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

This strategic role involves leading a team of Customer Success Managers, driving customer engagement, and ensuring clients realize the full value of the product suite. A leading fintech company in Greater London is hiring a Head of Customer Success. Successful candidates will have strong leadership

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. An opportunity to contribute to the growth and direction of our Customer Success program, building out best‑in‑class playbooks and processes. We s

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

Either 2+ years in Customer Success, Tech Support, or similar. Customer Success Engineer – Shape the Future of Digital Trust. One moment you’ll be talking to customers, the next you’ll be spotting upsell opportunities or enhancing automation in our support systems.

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge

You'll define our technical onboarding process, create runbooks, build health scoring frameworks, and establish how we scale customer success as we grow from dozens to hundreds of customers. You'll be our first Customer Success Engineer, building the technical foundation for how we deliver customer

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. Champion cross‑functional collaboration, partnering with Sales, Product, and BVC to ensure seamless delivery, resolve issues, and a

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We're looking for additional Customer Success Managers to play a

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑class customer success looks like as we scale. Experience shaping customer success p

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Collect and transmit regular feedback from our customers to enable our internal teams to continually improve.

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. Own customer succe

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. You will be the primary point of contact for our top‑tier customers, nurturing relationships with all levels (senior executives included), and ensuring the successful adop

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding.

A global leader in risk assessment seeks a Customer Success Manager in Greater London. You will have a crucial role in a customer-centric environment, helping clients navigate risk while driving value from our solutions.

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

Understand each customer's outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer Satisfaction surveys, and support Customer Innovation Workshops. As a Customer Success Manager, you'll be in charge of a portfolio of our enterprise clients - driving adoption an

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

You will have experience in customer success in a tech/SaaS‑based business. We are looking for an experienced, energetic and positive Customer Success Manager. Provide ongoing product enablement for customers across product catalogue.

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Develop and execute tailored customer success plans, driving product adoption, customer satisfaction, and value realisation. Support and Issue Resolution:

Customer Success • Seniority Level: Mid‑Senior • Employment Type: Full‑time • Job Function: Other • Industries: Marketing Services. Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, or solutions architecture. Help custo

Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. This position involves managing customer relationships, ensur

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

Customer Success, Account Management, or another senior customer‑facing role. This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Mana

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Job Detai

A leading healthcare technology company seeks a Technical Support Lead in the UK.You'll ensure smooth product operation and provide support to clinicians and NHS Trust users, diagnosing technical issues and facilitating trust rollouts.Ideal candidates possess experience in technical support roles, s

B2B SaaS Customer Success or Account Management, managing mid‑market and enterprise retailers or brands. Customer Success Manager – AI MarTech (Retail / Ecommerce). Act consultatively, helping customers embed AI into content, SEO and merchandising workflows.

Lead and coach a high-performing team of Customer Success Managers. Experience in leading, managing or mentoring successful customer-facing teams. To succeed in digitising the hair and beauty industry, Treatwell has built an ambitious Customer Success team to drive partner performance, growth and re

A leading tech company in London seeks a Customer Success Manager (EMEA) to manage post-sales relationships and renewal cycles for its clients. The role emphasizes onboarding, customer engagement, and negotiation for renewals.

Product Adoption: Drive successful adoption, provide guidance, train on new features, and analyse customer success metrics to identify improvement opportunities. Experience in a customer success or similar role. Key to this is building strong relationships with customers, understanding their needs,

This role involves overseeing a team of Customer Success Managers, focusing on enhancing customer engagement and satisfaction. The successful candidate will have 5-8 years of experience in customer success management and a demonstrated ability to lead and mentor teams. A leading sustainability solut

A leading consultancy firm in the United Kingdom is seeking a dynamic Head of Customer Success to lead the Customer Success function across a high-profile client portfolio. This strategic leadership role is focused on ensuring customer outcomes through effective onboarding and management.