Customer success jobs in Liverpool - Page 12Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. Play a pivotal role in refining customer success processes as the business scales.

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

Implementation Lead - Customer Success. Customer Success bonus scheme if key KPIs are met. Collaborate with Customer Success colleagues who look after value realisation to ensure adoption milestones and ROI are met post‑go‑live.

This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement. The ideal candidate will possess strategic leadership experience and ability to influence cross-functional initiatives, driving new sales gro

The Senior Customer Success Manager will work closely with Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices, and act as the voice of the customer internally. At Algolia, we are passionate about our customers, and we are

In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions. Data‑driven mindset with expertise in customer success metrics, account management, and analytics. We are currently looking for a Head of Customer Succe

Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a French speaking Senior Customer Success Ma

A website optimization platform is seeking a Senior Customer Success Manager to act as the primary contact for large clients in the UK. Candidates should have 3+ years in SaaS Customer Success and excellent communication skills.

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. You’ll stay close to customers, personally engaging with key accounts, while

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team. We are currently looking for a

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Scale Ledgy's public markets & trustees function by building efficient processes and leveraging automation, working with the Head of Customer Success to grow the team thoughtfully as customer demand increases. As the first dedicated public markets & trustees hire in Ledgy’s Customer Success team,

A leading technology company is seeking a Senior Customer Success Manager to advocate for clients and drive value realization. The ideal candidate will have 2-3 years of experience in customer success or account management, particularly in a SaaS environment.

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with reta

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25-30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic exper

We are now looking for a Vice President of Customer Success to lead this transformation and own the end‑to‑end customer journey on a global scale. Hands‑on experience implementing automation and AI within Customer Success or broader customer operations. This role offers the chance to create a

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Get notified about new

A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. This role involves building a customer success strategy that drives satisfaction and retention across various segments, from SMB to Enterprise. The successful candidate will leverage

A leading SaaS provider is seeking an experienced Customer Success Senior Manager in London. With over 10 years in a customer success role, you will drive the strategy for client satisfaction across sectors in sports and entertainment. In this role, you will lead the UK & Ireland team, focusing on c

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

A leading technology recruitment firm seeks a Customer Success leader in Greater London to scale their team and optimize client relationships. The role involves owning the customer lifecycle, building structured processes, and leading a high-performing team.

Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka. Guide clients through the full customer success lifecycle: Purchase, Onboarding, Adoption, Retention, Expansion, Advocacy, and Churn Reduction. To ensure your application has the best opportunity of success

Advocate for customers internally, influencing product development based on industry trends and customer feedback. An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Understand customers’ business objectives, challenges, and industry-speci

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

Customer Success Manager in the United Kingdom. This role requires expertise in customer value management and program oversight to enhance customer satisfaction and retention. Candidates should have 6-12 years of experience in customer-facing roles and a Bachelor's Degree.

The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. This role involves strategic leadership, operational exc

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, dat

Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are looking for an experienced Customer Success Manager Lead to manage key client relationships and oversee strategic accounts and projects. Strong

Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners, and Customer Success Architects. Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Leverage GitHub’s success frameworks to create customer j

Scale Ledgy's public markets function by building efficient processes and leveraging automation, working with the Head of Customer Success to grow the team thoughtfully as customer demand increases. As the first dedicated public markets hire in Ledgy’s Customer Success team, your job will be to ow

Experience successfully managing customer engagements to completion and customer satisfaction. At Algolia, we are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Senior Customer Success Manager.

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth.

Proven track record of success in Customer Success and Account Management. The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Get notified about new Head of Customer Success jobs in.

We’re excited to hire a VP of Customer Success in Europe to lead our growing team and client base from our local HQ in London. You have a proven track record in senior roles such as VP of Customer Success, Head of Solutions, Implementations, Professional Services, or Strategic Account Management.

Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. You will cover worldwide customers, track record thriving in a high growth startup, and have a strong understanding of Procurement customer

A leading SaaS company in the United Kingdom is seeking a seasoned professional with over 12 years of experience in Customer Success and Professional Services.

A leading data center solutions firm in Greater London is seeking a Senior Customer Success Manager to lead the delivery of operational service excellence for high-value global customers. Ideal candidates have over 7 years of experience in customer-facing roles and a strong familiarity with service