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Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, C

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

A dynamic customer engagement company in North West London is looking for enthusiastic individuals to join their team in a full-time role. This position involves engaging customers face-to-face, representing partner brands, and building relationships. The company offers a supportive environment with

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

A dynamic B2B SaaS company in London is seeking a Customer Relationship Manager to deliver exceptional support and drive customer success. Candidates should possess over 3 years in customer-facing roles, demonstrate strong communication skills, and have a proactive problem-solving approach.

More than 5 years prior experience working in a Customer Success or Account Management role, preferably in a SaaS environment. Experience working with any customer success platforms such as Catalyst, Salesforce, Jira, Metabase is a plus. By building relationships and proactively engaging with our cu

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. Understands retention, loyalty, and the full customer lifecy

You have a proven track record in senior roles such as VP of Customer Success, Head of Solutions, Implementations, Professional Services, Delivery, Technical Account Management, or Strategic Account Management. A proven track record of hiring, training, and managing high-performing teams of customer

A technology firm in the United Kingdom is seeking a Vice President of Customer Success to shape the Customer Success organization. You will build high-performing teams, design operational models, and work cross-functionally to enhance customer engagement.

A leading customer experience company in the United Kingdom is seeking a Manager of Customer Success to lead a diverse team. This role focuses on driving operational consistency, setting clear goals, and leveraging AI to enhance customer success outcomes. The ideal candidate will have a strong backg

We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Senior Customer Success Manager. Customer Success Management or Service Delivery Management.

Develop and implement customer success strategies and initiatives to ensure successful adoption and usage of our SaaS products. A senior customer success manager with at least 1 year of experience in a senior level role, leading growth and expansion plans for enterprise customers. As a key member of

Senior Customer Success Manager Package. Senior Customer Success Manager - MarTech - London. They are looking for a Senior Customer Success Manager to manage relationships with existing retail accounts and drive further revenue growth; this is a high touch point role, working closely with clients to

A leading technology firm in London is looking for a VP of Customer Success to drive strategy and manage relationships with clients across EMEA.

A leading SaaS company in the UK is seeking a seasoned Customer Success leader with over 12 years of experience, including 5 years managing high-performance teams.

A leading technology recruitment firm seeks a Customer Success leader in Greater London to scale their team and optimize client relationships. The role involves owning the customer lifecycle, building structured processes, and leading a high-performing team.

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

A leading software development platform is seeking a Senior Customer Success Manager to guide enterprise organizations through their digital transformation journeys. The role emphasizes driving customer adoption and long-term success with the platform while mentoring peers and engaging with senior s

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to provide visibility and / or escalations, and maintain strong reference ability across your book of customers. At least 5+ years of Customer Succe

As VP Customer Success, you will own the full post‑sale customer journey at Conveo — from orchestrating high‑stakes pilots and onboarding, to driving adoption, renewals, and expansion across global brands. Own the customer success function at a hyper‑growth, Y Combinator‑backed startup wh

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.

As a Senior Customer Success Manager at Handshake, you are responsible for ensuring our education partners are healthy, happy, successful, and retained. In this critical role, we are seeking an individual with a wealth of experience as a customer success manager to manage our most strategic partners

A SaaS consultancy in the UK is looking for an experienced Engagement Manager to lead customer relationships and deliveries for mid-market clients. The role involves managing projects from setup through to adoption and ensuring measurable success using a modern SaaS platform. Candidates should have

A leading AI technology firm in London is seeking a VP of Sales & Customer Success to drive global revenue growth and lead enterprise sales efforts.

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. Recharge is loo

As a Senior Customer Success Manager (CSM) reporting directly to the Director of Customer Success you wont just manage accounts youll be a strategic leader and a trusted partner to our customers helping them achieve lasting success. Support in developing strategies systems and playbooks to be used a

A payroll management firm in Greater London seeks a Customer Relationships Manager to enhance customer experience by guiding clients through onboarding and promoting product adoption. The ideal candidate will have over 3 years of experience in customer success, strong communication skills, and an ab

The Senior Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. Experience implementing customer success methodologies and driving adoption across global teams. Customer Success, Support, S

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. We are looking for a Senior Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crim

Customer Success Manager - Implementation (Talent Pool). Deliver a Stellar Customer Success Journey. Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka.

A leading tech firm in Greater London is seeking an experienced Senior Customer Success Manager to nurture key client relationships and drive customer success. You will manage onboarding processes, provide ongoing support, and serve as a voice for the customer.

Implementation Lead - Customer Success. Collaborate with Customer Success colleagues who look after value realisation to ensure adoption milestones and ROI are met post‑go‑live. Customer Success bonus scheme if key KPIs are met.

Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall customer experience. This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers ac

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. Senior experience in Customer Success, Account Leadership or Consulting within Talent Acquisition, Employer Brand, HR T

Customer Success Manager in the United Kingdom. This role requires expertise in customer value management and program oversight to enhance customer satisfaction and retention. Candidates should have 6-12 years of experience in customer-facing roles and a Bachelor's Degree.

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Collaborate with leadership to refine the company’s go‑to‑market and customer success strategy. Coach a small team of three Senior Solutions and Customer Success Engi

Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners, and Customer Success Architects. Develop and execute customer success plans that align with customers’ business priorit

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, dat

Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are looking for an experienced Customer Success Manager Lead to manage key client relationships and oversee strategic accounts and projects. Strong

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.