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As our first UK-based Customer Success Manager, your focus will be to ensure customer success with FoodOp while helping us build a market-leading position in the UK. We care more about your ability to solve problems and build strong customer relationships than about the number of years you’ve work

Partner closely with the entire Customer Success organization to provide a world‑class customer experience. Work to reduce time to value for the customers by guiding operational workflows for the customers. In this role, you will report to the Manager, Customer Success and Support.

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. We’re looking for a collaborative, hands-on leader to partner with our Chief Operating Officer in scaling Syntasso��

We are looking for a Customer Success Manager (CSM) to join our Customer Success team. As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. The successful candidate will be a multi-tasker with a “can do” attitude, a love for challeng

A growing fintech company in London is seeking a Customer Success Manager to oversee the post-onboarding experience for hospitality partners. You will play a critical role in scaling customer success strategies, ensuring long-term retention and growth through data-driven insights and relationship ma

Proven experience in 0→1 environments, having scaled customer success or account management processes within the fintech or B2B SaaS sectors. Founding Customer Success Manager. As the first Customer Success hire, you will build the function from scratch, working directly with founders and finance

We are looking for a highly motivated Customer Success Manager to drive the success of our premium-tier customers. Collaborate internally to share customer feedback, inform product improvements, and contribute to overall customer success strategy. SaaS Customer Success, community management, or work

A cybersecurity firm in Greater London is looking for an experienced Customer Success Manager to focus on public sector customers. The ideal candidate should have over 3 years of experience in Customer Success, preferably in B2B SaaS or Cyber Security. Responsibilities include managing a customer po

A leading veterinary software company is seeking a Customer Success Manager to drive customer satisfaction and success for ezyVet clients. This hybrid role, based in Greater London, involves managing relationships with key accounts, collaborating with various internal teams, and ensuring customer ne

This role focuses on delivering exceptional onboarding and training services for customers, ensuring they maximize their investment in Qumulo products.

A leading marketing technology company in London is looking for a Customer Success Manager to manage mid-market business customers. In this role, you will cement relationships, assist with product adoption, and improve customer success processes. The ideal candidate has 1-2 years of experience in cu

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

A leading digital experience platform in the UK is seeking a Customer Success Manager to work with EMEA customers, ensuring they maximize value from the platform. The role involves driving customer programs, aligning value expectations, and fostering strong customer relationships. Ideal candidates w

A pioneering tech company is seeking a Customer Success Manager who will own the customer journey from contract signing through to hands-on support and implementation.

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Customer Success Manager, Account Manager, or similar role. You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success te

A leading technology recruitment firm seeks a Senior Customer Success leader in London to oversee customer retention and satisfaction for a global SaaS business. Ideal candidates will have experience in managing complex customer bases and a pragmatic approach to leadership.

We are looking for a driven individual to join our team as the third Customer Success Manager, Midmarket on our UK team to fully manage our mid-market business customers. Our success is defined by our customers success. You will work to help refine and improve our customer success processes and pl

This role involves leading projects and developing expertise in integrating WalkMe products to maximize customer success. A leading software company based in Greater London is seeking a Customer Success Engineer to deliver consulting and implementation services. Ideal candidates will have over 3 yea

A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth.

A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive v

Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how customer success at Beam works. This is a new function and you’ll be brimming with ideas about what great customer success looks like for our users, and excited to play a part in transfo

A fintech scale-up in London is seeking a Customer Success Manager to ensure customers maximize value from solutions. The ideal candidate will oversee customer onboarding, monitor satisfaction, and act as a liaison between sales and product teams.

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support and Customer Success. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or e

A dynamic internet intelligence provider is seeking a Customer Success Engineer to deliver exceptional service to customers. You will partner with the Customer Success team to handle support requests, guide customers through product usage, and advocate for their needs. The ideal candidate has at lea

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. As a Customer Success Manager at Griffin, you will.

Join as one of the earliest members of a growing Customer Success function shaping best practice, influencing product direction, and owning commercial performance across a diverse portfolio worth c. You’ll manage around 60 customer relationships spanning large enterprise groups through to smaller

A leading SaaS company is looking for a Customer Success Manager to ensure customer satisfaction and success.

This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM tools. A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relation

A leading software company in the United Kingdom is seeking an Entry-Level Customer Success Manager to join their team. This role requires at least 2 years of customer experience, excellent communication skills, and a passion for client success. You will support EMEA software customers, ensuring the

A leading SaaS company in the Greater London area is seeking a Senior Customer Success Manager to enhance client relationships and drive business value. Candidates should have over 3 years of experience in Customer Success or Account Management within a SaaS environment, strong communication skills,

Customer Success, Account Management, or Consulting with enterprise SaaS, martech, or data products. You’ll shape success plans, guide adoption, and ensure our customers see Supermetrics as a mission‑critical part of their growth stack. Co‑create outcome‑based success plans tied to customer

Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sale and extending through onboarding, business reviews, project success, and renewals. This role is a part of our Global Customer Success Team. Customer Success and/or Account Manage

A leading technology company in the United Kingdom is seeking a Customer Success Manager to ensure customer satisfaction and successful product adoption. The ideal candidate will possess excellent interpersonal skills and a proactive mindset, aiming to drive customer success and identify further bus

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Familiarity with Customer Success platforms such as ChurnZero to mon

You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. What makes

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their

Experience and skills:*** 5+ years of customer advocacy and engagement experience in an Enterprise SaaS customer success team working with Fortune 100 companies and their executives* Owning a book of business of 4-6 Strategic customer accounts* Increase customer satisfaction, adoption, and retention

A technology company in Greater London is seeking an experienced Customer Success Manager to oversee the customer lifecycle and ensure measurable success with their platform.

We are looking for a Manager of Customer Success UK, Ireland & France to lead local teams that work closely with our customers and community, walking them along their journey of building and scaling their DevOps practices, and drive them to stronger adoption of JFrog solutions. Manager of Customer S

Join as an early Customer Success hire to build best-in-class customer retention for a rapidly growing healthtech SaaS platform. You'll own the full customer lifecycle, from onboarding and training to renewals and upsells, driving both measurable customer outcomes and commercial growth. Possesses 3-

Customer Success (Value & Outcomes). Customer Success & Account Manager (CSAM). Drive product adoption and ensure customers achieve measurable ROI.

Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. In this full-time role, you will serve as a Customer Success Manager who works with new and existing enterprise customers to maximiz

We are looking for a Customer Success Manager who has experience doing this role (3-5 years), managing SaaS customers to maximise renewals. This is a hybrid customer success and insights role. Client Success & Relationships.

Job Description:**As a Customer Success Manager (CSM) for the Mid-Market and Commercial segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Own the customer journey

Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. Providing exceptional customer service, resolving issues quickly and profes

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. This role involves optimizing customer experience, protecting revenue, an