Customer success jobs in Plymouth - Page 9Create job alerts

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Why This Role Is Unmissable

As a Head of Customer Success you will drive results by leading a high performing team to. Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and backgroun

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team. We are currently looking for a

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. Job Title : Head of Customer Success. In this senior leadership role, you'll take end-to-end ownership of the Customer

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

Customer Success, Program Management, Partner Management, or Operations within mobility, transportation, aviation, automotive, or similarly complex operational environments. Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe.

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Proven experience leading high‑performing Customer Success teams segmented by customer size / complexity (SMB to Strategic). As the architects of the AI‑powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—can mean on a global stage. Stro

A leading talent advisory firm in Greater London is seeking a Head of Customer Success to lead their function and ensure clients receive measurable value. You will own the Customer Success portfolio, engage with senior stakeholders, and drive performance across the organization.

In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions. Head of Customer Success – United Kingdom. Data‑driven mindset with expertise in customer success metrics, account management, and analytics.

Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a French speaking Senior Customer Success Ma

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. Build, lead, and men

Experience successfully managing customer engagements to completion and customer satisfaction. At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable re

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with reta

A leading logistics company in the United Kingdom is seeking a Head of Customer to lead customer strategy and performance across their Newstrade division. The ideal candidate will be responsible for account management, building strategic relationships with key customers, and ensuring exceptional cus

A leading procurement company is seeking an RVP, Customer Success to launch new clients and enhance customer relationships.

Hands‑on experience implementing automation and AI within Customer Success or broader customer operations. We are now looking for a Vice President of Customer Success to lead this transformation and own the end‑to‑end customer journey on a global scale. This role offers the chance to create a

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Get notified about new

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25-30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic exper

This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Success within advisory sectors and experience managing complex stakeholder accounts. A technology company is seeking a Seni

As a Senior Customer Success Manager (CSM), reporting directly to the Director of Customer Success, you won't just manage accounts — you'll be a strategic leader and a trusted partner to our customers, helping them achieve lasting success. As our resident trailblazer, the work you do to enable you

Customer Success Manager in the United Kingdom. This role requires expertise in customer value management and program oversight to enhance customer satisfaction and retention. Candidates should have 6-12 years of experience in customer-facing roles and a Bachelor's Degree.

A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. This role involves building a customer success strategy that drives satisfaction and retention across various segments, from SMB to Enterprise. The successful candidate will leverage

A leading SaaS provider is seeking an experienced Customer Success Senior Manager in London. With over 10 years in a customer success role, you will drive the strategy for client satisfaction across sectors in sports and entertainment. In this role, you will lead the UK & Ireland team, focusing on c

A leading data management company in the UK seeks a Senior Customer Success Manager to own and drive customer success for enterprise clients. The ideal candidate will have over 8 years of experience in customer success in a B2B SaaS environment and strong project management skills. This role is crit

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

A leading technology recruitment firm seeks a Customer Success leader in Greater London to scale their team and optimize client relationships. The role involves owning the customer lifecycle, building structured processes, and leading a high-performing team.

Proven experience leading and scaling Customer Success teams in a SaaS or tech‑led environment. Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale.

Scale Ledgy's public markets function by building efficient processes and leveraging automation, working with the Head of Customer Success to grow the team thoughtfully as customer demand increases. As the first dedicated public markets hire in Ledgy’s Customer Success team, your job will be to ow

A fast-growing SaaS company in London is looking for a Head of Customer Success to manage the entire customer lifecycle and lead a high-performing team. The ideal candidate will have proven experience in customer success leadership within a tech environment and possess a strong track record in manag

Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a German speaking, Senior Customer Success M

A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. This role involves strategic leadership, operational exc

Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are looking for an experienced Customer Success Manager Lead to manage key client relationships and oversee strategic accounts and projects. Strong

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth.

Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners

Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners, and Customer Success Architects. Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Develop and execute customer success plans that align with customers’ business priorit

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. Candidates should have over 6 years in Customer Success, including 3+ years in leadership, preferably in B2B SaaS. The role involves leading a high-performing team to ensure maximum customer value and satisfaction

Customer Success experience in Enterprise SaaS, managing six-figure ACV accounts. Senior Customer Success Manager role at Curvestone AI. Technical Interview: Discussion with the Head of Customer Success.

As VP Customer Success, you will own the full post‑sale customer journey at Conveo — from orchestrating high‑stakes pilots and onboarding, to driving adoption, renewals, and expansion across global brands. Own the customer success function at a hyper‑growth, Y Combinator‑backed startup wh

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.