Site Relationship Manager (Digital for Operations)
24 days ago
Filton
Site Relationship Manager (Digital for Operations) Filton (Hybrid – approx. 60% onsite) 35 hours per week | Long-term contract opportunity £26.16 per hour PAYE or £35.0 per hour Umbrella Contract: 6 Months + The Role We’re looking for an experienced Site Relationship Manager (SRM) to act as the strategic interface between Digital/IT functions and a large industrial manufacturing site. This is a business-facing, relationship-driven role focused on enabling operational delivery, shaping the site-level digital roadmap, and ensuring digital solutions effectively support shop-floor and operational teams. You’ll work closely with site leadership, operations, and digital teams to align priorities, manage demand, and drive adoption of digital solutions — acting as a trusted advisor rather than a hands-on technical specialist. What You’ll Be Doing • Build and maintain strong, trusted relationships with site leadership and operational stakeholders, • Act as the single focal point for all Digital/IT activities at site level, • Shape and maintain the local digital strategy and roadmap aligned to business priorities, • Translate operational needs into clear digital demand and priorities, • Coordinate digital deployments, ensuring alignment with production activities, • Promote digitalisation and automation using existing digital products and services, • Ensure business continuity for digital solutions used across the site, • Lead stakeholder communication during incidents and support root cause analysis, • Champion cyber security awareness and good IT/OT practices on site, • Drive continuous improvement, challenge existing ways of working, and support change, • Work with suppliers and service partners to monitor performance and service levels What We’re Looking For • Strong stakeholder and relationship management experience, • Background in IT, Digital, or Technology-enabled roles (hands-on technical delivery not required), • Experience working in an industrial, manufacturing, or operational environment, • Understanding of how digital and IT solutions support shop-floor operations, • Confident communicator, able to engage with both operational teams and senior leaders, • Experience coordinating across multiple digital or IT domains Nice to Have • Experience in roles such as IT Business Partner, Digital Business Partner, or Site IT Lead, • Exposure to IT/OT environments, • Awareness of cyber security practices in operational settings Additional Information • Hybrid working available, with regular on-site presence required, • Occasional travel may be required, • Role requires eligibility for export control / security clearance, • Long-term assignment with potential extension Apply now to take the next step in your career