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Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer as a time. \n We have an exciting opportunity for a Field Service Engineer to join our team. This position will cover our field service and on-site clients!\n\n Good salary package – ranging between £24,600 to £27,700 based on experience. \n25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays. \n~ Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available. \n~ Car allowance and business mileage fuel card \n~ Flexible benefits package that aims to offer something for everyone. \n~ To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects. \n~ Company Pension Scheme, plus life assurance, and private medical cover after 12 months \n~ Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme. \n\n\n You will provide maintenance and support for field-based clients, and on-site support for clients IT hardware services. \n You will be responsible for all tasks to completed in line with company technical and quality standards and procedures. \n Ability to provide exceptional customer service skills when on-site, and ensuring a high degree of customer satisfaction is always provided. \n Attendance to all incidents/requests as directed by the Customer Incident Centre is required as per your engineering work instruction guidelines. \n You will be expected to train, coach, and support our Junior Field Service Engineers, using your areas of technical expertise and experience. \n Knowledge and ability to resolve hardware issues and basic software problems. \n\n A full UK driving license and access to a car. \n Strong customer service skills, with an analytical and problem-solving mindset \n Previous experience in a data centre and/or smart space technology is advantageous. \n Manufacturer Enterprise server certification \n SAN Server \n Network+/CCNA \n\n As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage. \n\n The Talent Acquisition team will be available on 0141 814 1055 or alternatively, email into are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.

ABOUT US Oceania Cruises is the world’s leading culinary and destination focused cruise line. The seven small, luxurious ships carry a maximum of 1,238 guests and feature the finest cuisine at sea and destination-rich itineraries that span the globe. Expertly curated travel experiences aboard the designer-inspired, small ships call on more than 450 marquee and boutique ports across Europe, Alaska, Asia, Africa, Australia, New Zealand, New England-Canada, Bermuda, the Caribbean, the Panama Canal, Tahiti and the South Pacific in addition to the epic 180-day Around the World Voyages. There is also a second 1,200-guest Allura Class ship on order for delivery in 2025. With headquarters in Miami, Oceania Cruises is owned by Norwegian Cruise Line Holdings Ltd., a diversified cruise operator of leading global cruise brands which include Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. By being part of NCLH, our competitive benefits packages offer you and your family the opportunity to stay healthy and thrive both personally and professionally. BENEFITS • Free car parking nearby, • Pension Scheme, • Private Medical, • Development Opportunities, partnered with LinkedIn & Dale Carnegie, • Management Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days holiday + 8 Bank Holidays, • Local Bus Discounts ROLE LOCATION This role will be based in our office in Southampton with Mondays and Fridays working from home. BASIC PURPOSE The Guest Services Manager will be responsible for leading and efficiently running of all aspects of Guest Services department for the UK / DACH / CEMEA regions, including but not limited to making new and servicing existing reservations; accuracy of visa and documentation delivery; review of cancelled bookings and sign off of relevant refunds. Responsible for monitoring, managing, and motivating the EMEA Direct Inbound teams, ensuring all the team’s targets are reached, while maintaining company standards as it relates to both sales conversion and direct guest satisfaction and department’s expectations, ensuring operational deadlines and quality targets are adhered to and agreed service standards are maintained, through the delivery of exceptional customer service. Working closely with the Guest Services Director and Guest Services Supervisor to ensure that the team are delivering the highest standard of service to our luxury client base. In addition, offering vital support to the Guest Services Director and supporting the management team and all other departments as and when required with HR, IT and reservation procedures and escalations. POSITION RESPONSIBILITIES • Lead and manage a Guest Services team responsible for all aspects relating to guests’ reservations To provide assertive and clear management that will inspire and motivate team members to work together to achieve sales targets and service standards., • Support Guest Services Director in maximizing growth of inbound direct business, ensuring appropriate & relevant lead capture., • Manage continuity within the team considering all internal and external influences on performance to ensure that Customer Service is always delivered within agreed service standards., • Identify and implement department efficiencies., • Offer daily support, providing a fast and efficient response to all requests for information and to the resolving of issues for both Trade and direct reservations., • Plan and implement enhanced support and cover to the EMEA GS / Special Services & Inbound teams (including Rota & Holidays)., • Manage the call management system., • Regular review of quotes and booking process for quality assurance., • Responsible for all GS policy and process changes locally (communication / training and roll out)., • Act as Liaison with international offices for system updates (testing and providing feedback) to ensure compliance., • Provide support in emergency situations as they occur in a calm and organized manner and ensuring that communication to all stakeholders is frequent and up to date., • Develop & Plan training and coaching to team members to ensure brand, product, policy and process and promotion knowledge is updated regularly., • You will build and maintain relationships with all Direct Guests., • To proactively secure bookings and to maximize all sales opportunities and work with team leaders to empower and motivate to build a selling and service philosophy., • Manage & prepare reports for sign of by Director (including payroll, incentive, Commission and Ad hoc)., • Ensure call monitoring programme is adhered to and monitor daily, weekly, and monthly performance results to ensure that all policies, metrics, procedures and schedules are being maintained (Including call and email review / Monitoring)., • Maintaining a good working relationship with other team members, guiding, advising, and helping others where appropriate to enhance service levels., • Drive improvements in overall Sales and service levels, analyze responses and phone calls provide coaching and feedback to strive for Closures at first contact., • Provide performance, call & email statistics for Management., • Establishing and setting department KPI’s & SLA's together with the Guest Services Director for team members tasks and effectively manage and motivate staff to achieve. identify needs/coach/educate/evaluate)., • Manage and measure individual and team productivity with a goal to be number one in the Cruise Industry Ensure Team meet the standard service levels and the Key Performance Indicators., • Approve and apply all Escalated discounts / vouchers and manual adjustments., • Ensure existing staff are kept updated on new products, policies & procedures etc., through delivery of briefings and update sessions., • Conducting monthly one to ones and annual appraisals of staff to ensure team development., • Responsible for maintaining thorough knowledge of OCI product, policies, and procedures for the department., • Manage staffing hours for payroll purposes and prepare overtime sheet for payroll & sign off by Director., • To assist other departments within our UK and US offices as well as our Ships, including Accounts, Air Operations, Guest Relations, Sales Team, HR, Revenue Management, Pre/Post hotels in relation to booking escalations., • Provide leadership team with regular feedback and identify trends and opportunities for improvement where necessary., • Point of escalation for Supervisor, for calls from agents and guests, liaising with relevant departments to ensure efficient resolve., • Participate, and assist where required in consumer events, exhibitions, and ship visits., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • Other responsibilities as assigned by Director of guest Services or senior management. EDUCATION • Degree level educated., • Recognized qualification in Travel & Tourism / Hospitality (desirable), • Second language (ideally French, German, Spanish) not mandatory but advantageous EXPERIENCE • Minimum 3+ years Management experience ideally within a contact center, • Ideally at least 2-3 years’ Travel Experience within a luxury brand, • Sales experience in a Sales / customer service / Reservations supervisory role with knowledge of consumer sales and lead management, • People supervision within a sales environment., • Second language preferable but not essential. COMPETENCIES / SKILLS • Computer literate: proficiency with Microsoft office suite, • Reservations System, Airline GDS, Sabre an advantage but not essential, • Salesforce proficiency preferable, • Knowledge of ABTA/ATOL and Package Travel Regulations, • Strong Travel industry and general geographical knowledge, • Strong Leadership skills, high on energy and Initiative, • Excellent Organizational and problem-solving skills with attention to detail, • Multi-task oriented with Excellent Time management skills and a strong drive to deliver., • Strong Interpersonal skill with the ability to interact with all levels of the organization and client base in a professional, diplomatic, and tactful manner when providing both positive and negative feedback., • A strong team player who can motivate and guide a team using their own initiative., • Ability to coach and drive a team with skills in providing both positive and negative feedback., • Strong customer focus, both internally and externally., • Self-driven, results orientated with a positive dynamic approach, and able to perform under pressure and remain Positive and determined., • Ability to function in a fast paced, results oriented environment with a high degree of flexibility whilst demonstrating a sense of urgency., • An innovate, self-starter who can think in terms of solution, and who has the ability to identify operational issues and trouble shoot., • Flexibility to work additional hours outside of our regular business hours when required, including traveling and weekends and evenings., • Must always project a professional appearance as it may be necessary to meet with guest face to face. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful

Real Estate Associate 5 years pqe + International firm. SE & flex wfh. £125k INTERNATIONAL FIRM Hampshire, with flex homeworking. Salary: highest outside London We are currently arranging interviews at this firm - this is a fantastic opportunity for a bright, ambitious and committed Real Estate lawyer to join one of the country's most impressive and leading Real Estate teams. Work is big ticket, acting for local, national and international clients. The HOD is described by all who work in the team as one of the most caring, nurturing and impressive in their field. You'll be assisting them and other partner as well as working on your own caseload, handling City-quality work, making this an unrivalled opportunity to take your career in a direction that few firms can offer. Team support is unrivalled, and many say the team is one of the friendliest in the market. Exceptional salary, benefits, and bonus scheme. Genuine flex on home working, and part-time available too. Work life balance really counts here, and you'll be positively encouraged to work sensible hours! For an informal discussion and to find out more, please contact me, Joe Davy-Taylor, on 07808 522 727 or email me at

Our client is one of the UK’s largest independent sector healthcare providers, and they provide a range of innovative and expert healthcare services to the NHS, privately paid and insurance patients. With their own network of private hospitals nationwide and expert clinicians and surgeons within, they deliver more than 50 surgical services from orthopaedics, ophthalmology, gynaecology, oral, spinal, weight-loss to undertaking their own diagnostics and medical imaging. They are an award-winning secondary care provider and a hospital group recognised for providing the highest level of quality, specialist secondary healthcare and excellent patient outcomes for over 50,000 patients each year. Due to expanding their Pharmacy operations in their Southampton Hospital, they are recruiting for a Site Lead Pharmacist/Pharmacy Manager right now! Southampton Full Time, Permanent 37.5 hours per week The role of Pharmacy Manager: - As the Site Lead Pharmacist/ Pharmacy Manager you will be the most senior clinical pharmacist on site, leading, delivering, developing, managing, and evaluating the clinical pharmacy services for the Southampton hospital, Urgent Treatment Care (UTC) and affiliated departments. Reporting to the Head of Clinical Services, you will: - • Lead an onsite, permanent Pharmacy team of 6 to include Clinical Pharmacists, Pharmacy Technicians and a Pharmacy Assistant, co-ordinate rotas, staffing levels and monitor the delivery of an exemplary and patient focused pharmacy service in accordance with all current legislation, to ensure safe levels of staffing., • Support the Senior Site Management and National Director of Pharmacy in setting the strategic direction and developing the infrastructure for the delivery of a high-quality patient focused and progressive clinical pharmacy service to the site and affiliated departments., • Establish and maintain robust clinical governance arrangements (risk management, guidelines, policies, audits, etc) for all aspects of medicines management within the site and affiliates departments., • Be responsible for the pharmacy services on a day-to-day basis, ensure that the clinical ward and dispensary cover are managed efficiently and that all of reporting staff are aware of their roles and responsibilities and deliver effectively., • Act as a role model and the site most senior pharmacist; provide advice and support to consultants, other clinicians and patients ensuring the safe, appropriate and cost-effective use of medicines., • Collaborate on a multidisciplinary level, to help us deliver an efficient, high quality and patient focused healthcare service. What you will bring to the role: - With your current registration as a pharmacist with the General Pharmaceutical Council (GPhC), you will also have: • Master’s degree in pharmacy or equivalent, • Postgraduate qualification in clinical pharmacy or equivalent, • Worked at a Pharmacy Manager, Site Lead Pharmacist, or similar management level ideally in Hospital Pharmacy, Hospital Outpatient Pharmacy Management or Secondary Care Senior Pharmacist. A Pharmacy Manager in Primary Care or Community Pharmacy would also be considered with the people or Pharmacy Management expertise., • Independent prescribing qualification is advantageous or willing to work towards a qualification., • Extensive Pharmacy management experience at a senior level within clinical pharmacy services is essential., • Strong people management skills with demonstrable experience of supervision, training, appraisal, and workforce development., • Experience in managing pharmacy services including medicines management, service development, KPI reporting and assurance. The benefits • Salary circa £50,000 – £70,000 based on experience., • An extensive range of wellbeing and lifestyle benefits, • 25 days annual leave (increasing with service) plus bank holidays., • This is a great job with a high level of exposure to the Chief Pharmacist, CEO and COO, you will have the ability to influence and work at a strategic level you wouldn’t necessarily be able to have, acting as part of the Senior Pharmacy Leadership Team from the offset., • The support you need to grow in your role and continue your professional development – there are great promotional prospects within the Company., • You will also work within modern, safe, clean hospitals with state-of-the-art equipment and the latest technology with a peer group of esteemed surgeons, professors, nurses, and theatre staff. It truly is a wonderful place to work and collaborate with some of the best clinicians in the UK. There is a high functioning outpatient and physio team, all working together as one., • There is no Emergency Department or Trauma Ward, and because all surgery is elective and planned, there are always plenty of beds, so the surgical lists run smoothly as scheduled day in, day out. The clinical work is consistent, and the hospital environment is a very relaxed, calm space as a result. The hospitals are all very airy, spacious, light, and clean. To apply for the role, email or call Emma at Beautiful Recruitment on 0203 9111 000 today If you have any questions. Applicants must have the right to work in the UK and have a full and clean driving license.

We are seeking a Technical Support Engineer to join our IT department.In this role, it will involve troubleshooting IT-related issues (in person, by telephone, messaging, or email) and making sure problems are resolved accurately and efficiently. An understanding of PC hardware set-up and configuration (imaging of PC/Laptops) is required, whilst any knowledge of supporting Mac desktop environments would be an advantage. If you have current experience of working in an IT Service Desk environment, who has a good breadth of technical knowledge and excellent customer services skills, we would love to hear from you! Why work for us? Draper Tools is a family business with a rich history, a strong, supportive ‘family culture’ and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us; one in six employees have worked for Draper for more than 25 years! Plus, we are proud winners of Employer of the Year 2025 at the Solent 250 Awards. We believe there are four key reasons why you should work for us: We’re a trusted brand: there is a reason why we’ve been in business for over 100 years and show no signs of slowing down. We’ll welcome you:<...

Information Security Analyst 2/3-Month Contract Start ASAP A local government organisation, based across the South UK, are currently looking for an Information Security Analyst to come and support the Cybersecurity Manager for a short period of time, to cover for unforeseen sickness in the team. The organisation plays a huge part in saving lives, and they truly make a real difference to the local area. Monitor security alerts from XDR, email, and other systems. Investigate potential security incidents, perform initial triage, and escalate where necessary. Security Monitoring & Reporting Security Awareness & Culture Monitor and manage the organisation's cybersecurity mailbox, responding to staff queries and phishing reports. Support delivery of awareness campaigns, newsletters, and training initiatives. Software Security Review ~ Review and approve software access requests, ensuring appropriate authorisation and business justification. Support the supplier due diligence process by assessing vendor security posture and documentation. Review security questionnaires, contracts, and risk mitigations for third-party services. You'll need to be within commutable distance to their office in Eastleigh. You'll be immediately available, or on a short-term notice of 2 weeks or less. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

HR Operations Administrator - 9 months FTC. The purpose of this position is to provide generalist HR administration support to the immediate HR team and across the Aztec Group. AD hoc general HR administration duties including drafting letters, updating systems and answering basic email queries.