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We exist to create positive change for people and the planet. Join us and make a difference too! Position: Product Certification Auditor Location: United Kingdom - Field Based Salary: Competitive basic salary based on experience plus Company Car & Bonus Join a Global Leader in Product Certification – Be a Part of Excellence! Are you ready to be part of a world-renowned organization with nearly 120 years of innovation, growth, and industry leadership? Do you have a passion enabling organisations to continue maintaining high standards of compliance? At BSI, we are looking for a Product Certification Auditor to play a key role in maintaining product excellence. In this role, you’ll conduct product certification assessments across varied environments, ensuring compliance with BSI’s rigorous certification schemes and Kitemark standards. We’re seeking professionals to deliver product assessment audits across varied sectors and manufacturing environments and would be particularly interested in speaking with people with experience in construction product manufacturing, electrical lighting or consumer electronics manufacturing, gas product manufacturing, personal protective equipment manufacturing, fire safety equipment manufacturing, doors & windows (fenestration) manufacturing. Experience in auditing against the following schemes: UKCA, CE Marking, Kitemark, IECEE CB would be highly beneficial. Previous auditing experience is a plus, as well as expertise in quality management systems (ISO 9001). 9001 Lead Auditor certification would be a distinct benefit. • Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate, • Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame., • Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth., • Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team., • Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met., • Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested, • Plan/schedule workloads to make best use of own time and maximise revenue-earning activity., • Responsible for attending any required training and following all procedures/processes/policies within BSI for management of clients, management of a home-based office, use of BSI equipment and communication both internal and external to the organization, • Must be willing to go through extensive onboarding plan in order to reach Lead Assessor status through the prescribed program (based on the knowledge, skills and experience they have as well as the requirements of the appropriate schemes), • Must be able to demonstrate knowledge and skills, to include preparation for and taking standardized assessments related to knowledge and application of audit practices, • Responsible for managing a portfolio of assigned clients based on location and a match of qualifications and client contract requirements, • Responsible for contacting clients and scheduling the visits, planning the assessments, making travel plans, conducting the assessments and reporting and managing the results in an efficient manner., • Responsible for monitoring the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained, • Responsible for leading teams, when necessary, and mentoring and coaching new or inexperienced colleagues as needed to meet the business needs, • A minimum of 4 years’ industry experience gained within a product manufacturing environment and with an emphasis on quality management or product certification, • Qualified to degree level within a manufacturing or construction related subject, • Previous experience in product assessment or auditing, against standards, • Can travel frequently across the UK

Overview Join our team at PepsiCo Skelmersdale! We’re looking for skilled electricians and mechanics who can keep our manufacturing equipment running smoothly. Your work will help ensure our production lines operate at their best every day, helping us produce some of the UK’s favourite snacks - like Monster Munch and Snack-a-Jacks. You’ll provide a high level of technical support to Engineering and Operations, ensuring specific planned maintenance requirements are met, and reactive maintenance activities are supported, providing technical feedback for all engineering related activities. Working Hours (days based) Total 42 hours across 3.5 days per week - 3 x 12 hour day shift (06:00 - 18:00) aligned with site engineering shutdowns + additional 6 hours alternating Wednesday and Friday each week 07:00 - 13:00 Responsibilities • Work with Maintenance Planners, Line Engineering Lead and Manufacturing Technicians to ensure all planned maintenance is completed, • Provide additional reactive support to Shift Technicians/Operations teams, when required., • Create link with Controls System Specialist, Electrical Duty Holder, Reliability & Condition, • Monitoring Specialist to support completion of preventative work orders and in depth analysis countermeasures, • Support Specialist teams delivering action completion and continuous improvement support., • Provide support to ensure maintenance plans, task instructions and stores holdings are correct, • Lead and support improvements through CI initiatives and preventative actions (to include health & safety and food safety actions)., • Drive and own root cause analysis completion., • Creation of Visual Management for Planned Maintenance tasks, • NVQ Level 3 or equivalent engineering apprenticeship with hands-on experience., • Recognized electrical or mechanical academic qualification., • Strong electro-mechanical knowledge, • Familiarity with CMMS and SCADA systems., • Solid understanding of equipment and technical standards., • A sense of ownership for safety, quality, and performance., • Problem-solving skills., • £47,727 per annum (inclusive of shift allowance), • Quarterly Incentive: Earn between £1,400 to £3,200 annually, if KPI’s for the site team are met/smashed., • Visa sponsorship and relocation package available if certain criteria are met, • Generous pension scheme: We double your contribution! You put in 5%, we add 10%., • Extended fully paid family leave: 10 weeks of parental leave and 26 weeks of extended leave., • Provided PPE: Uniforms and safety shoes provided, cleaned, and maintained on-site., • Further benefits:, • A 24-hour online GP for you and your family,, • Free virtual physiotherapy,, • A discounted gym membership,, • Long service rewards,, • Critical illness cover,, • Electric car scheme,, • Staff shop with great discounts on PepsiCo products,, • Day off on your birthday,

All the details As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It’s a frontline leadership position in one of the most competitive retailers in UK. You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. • Lead and coach a team to deliver consistently under pressure. You’ll set the pace, build capability, and hold the line on standards., • From sales and standards to availability and team performance, you’ll make things happen and take accountability when things don’t go to plan, • Work across departments to deliver a seamless customer experience. You’ll need to collaborate fast, fix problems early, leading with pace and purpose., • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership

Leading in our stores: Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you’ll be doing: • Direct a small team of managers to showcase all our non – food products from homeware to beauty, including our fantastic TU and Habitat brands, • Planning for upcoming key trading activity by working closely with the rest of the store leadership team, • Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the store., • Ensuring correct management of stock in our in-store warehouse, • A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same., • Experience of managing managers, in a fast-paced, customer-facing environment – doing this in a retail merchandising environment would be advantageous., • An operator who is comfortable managing alone in the absence of more senior management., • Driven to deliver high performance with a focus on efficiency and engagement., • Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these., • Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment., • Experience leading large teams in a fast-paced, customer-focused environment — you’ve developed leaders, built high-performing teams, and created a culture of ownership and accountability., • A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team., • Proven success in delivering and improving KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve driven results that matter., • Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement., • Leadership experience in an operational environment — whether in retail, hospitality, or food service — where you’ve owned departmental performance and confidently led the store in the absence of senior leadership., • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day., • An annual bonus scheme based on our, and your, performance., • Free food and hot drinks provided for Colleagues in all our stores., • Generous holiday entitlement, maternity and paternity leave., • Pension – we’ll match 4-7.5% of your pension contributions., • Sainsbury’s share scheme – build up an investment at discounted rates., • Wellbeing support – access to emotional support, counselling, legal and financial advice., • Colleague networks – link with like-minded people to help fulfil your potential., • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.

About us Loungers is a substantial and growing operator in the UK hospitality sector, operating over 300 sites in England and Wales across three distinct but complementary brands, Lounges, Cosy Club, and Brightside. Founded in 2002 by three friends who wanted to create a neighbourhood café-bar that they would want to go to, the Group is now the only growing all-day operator of scale in the UK and has consistently outperformed the wider UK hospitality sector over the past three years. Despite being the fastest growing café/restaurant group in the Country, Loungers has retained its entrepreneurial spirit and quirky ‘Loungey’ local community atmosphere. The role in a nutshell Reporting to the Commercial Finance Manager, we are looking for an experienced Finance Business Partner to join our team to support our Cosy Club brand. This role is critical within the FP&A team, responsible for the provision of key commercial analysis to senior management to support the business in understanding and controlling performance including, but not limited to, labour spend, gross profit, and menu development modelling and pricing. The successful candidate will have experience of business partnering at an operational and director level, as well as have a strong track record of owning, producing and developing timely, accurate and insightful performance reporting and analysis. Experience within the hospitality sector / multi-site retail or similar would be preferred. This role is primarily based at our Bristol City Centre headquarters. Applicants must live within a reasonable commuting distance and be willing to work from the office four days per week. Getting into detail As a Financial Business Partner your main responsibilities will include: • Deliver Financial and KPI analysis on weekly and period performance, • Manage delivery of ad hoc data/insight support requests, • Pro-active approach to provision of data driven insight to dept directors and senior ops teams to assist with decision making and optimising the growth of the business, • Support/challenge as necessary using commercial finance acumen, • Partner on budgeting and forecasting process, • Drive and support the design and development of reporting improvements, • Look for efficiencies in FP&A tasks and commercial opportunities in the business. What you’ll bring • Part/fully qualified accountant or QBE, • Team player who can work within the team to deliver collective priorities, • Able to thrive in a dynamic and fast changing business, • Able to challenge - existing ways of working & as part of decision-making process, • Strong communication and influencing skills, • Curiosity to extract trends and understand key business drivers, • Excellent analytical skills and ability to present financial information to non-financial people, • An ability to deal with detail but also to see the bigger picture, • Expert Excel, • Experience with BI tools preferred (muti-dimension ‘cube’ reporting), • Tenacity to pursue issues and cut through to key points. What’s in it for you? • 25 days holiday (plus bank holidays), • A culture that appreciates ideas and celebrates individuality, • Founder-led business - we might have c300 sites, but we still maintain an entrepreneurial spirit through everything we do, • 50% off food and drink (at all Lounges, Cosy Clubs and Brightsides, • Up to 10% annual bonus potential, • Pension contribution, • 24/7 mental health support, • Amazing events including LoungeFest – our annual company festival - Christmas parties and more We want to work with nice people so if you want to work hard, have fun and be part of the Loungers ride, we’d love to have you.

Location - Manchester (Hybrid) The Global Partner Operations team The Marketplace support team supports our customers, partners and riders from all sides of the marketplace and the operations team owns agent performance, continuous improvement, change, and transformation. Our focus is improving Partner experience whilst delivering efficiencies in our frontline operations. In this role you'll be involved in these key areas: • Managing channel, queue and team leader/ agent performance across our teams servicing UKI and SG Partners., • Identifying trends in performance and conducting root cause analysis (e.g. Vendor and Team Leader/agent productivity) to drive improved performance., • Helping define new metrics, targets and best practices to drive improvements in Partner experience (e.g. first touch resolution), • Present market performance updates and strategic implications to executive leadership., • Monitoring and Tracking: Daily/weekly monitoring of key performance indicators (KPIs) for channels (e.g., chat, email, phone), service queues, team leaders, and individual agents across UKI and SG Partners., • Root Cause Analysis (RCA): Conducting deep dives and methodical investigations to identify the fundamental reasons behind performance trends (e.g., analysing agent productivity, training gaps, system errors, or vendor operational issues)., • Trend Identification: Analysing data to spot emerging or recurring patterns in team and channel performance, service demand, and partner feedback., • Developing and delivering clear, data-driven presentations on current market performance (likely related to partner satisfaction or service delivery) and the strategic impact of those results to executive leadership., • Insight Generation: Translating raw performance data and market trends into actionable insights and strategic recommendations for senior decision-makers., • New Metric Development: Collaborating with stakeholders to research, define, pilot, and implement new service metrics (e.g., specific definitions for "First Touch Resolution" or "Partner Effort Score") that better reflect partner experience and business objectives., • Target Setting: Establishing challenging yet realistic performance targets and benchmarks for teams, channels, and vendors based on data analysis and industry best practices., • Best Practice Documentation: Documenting and disseminating successful processes, operational standards, and agent/team leader best practices across the UKI and SG partner-servicing teams., • Opportunity Identification: Auditing existing workflows and processes to pinpoint areas where operational efficiencies can be achieved (e.g., manual data entry, handoffs between teams)., • Automation Scoping: Proposing and evaluating potential automation solutions (e.g., RPA, self-service tools, AI-assisted routing) to reduce manual effort and improve service speed., • Has 5+ years’ experience as a Senior Operations Manager in a fast-moving and dynamic company, • Operational performance management in both an in-house and outsourced set-up., • Is detail and action orientated, with experience of leading performance improvement projects (e.g. root cause analysis / backlog reduction strategies), • Is comfortable leading updates and can speak up when working with more senior stakeholders and partners, • Is knowledgeable of CRM systems (e.g. Zendesk / Salesforce) and has experience of creating reports across systems, • Takes personal accountability for quality and accuracy of their work, • Has solid analytical background (e.g. Excel pivot tables and INDEX MATCH), SQL skills are highly desirable but not essential

A vibrant restaurant brand is seeking a General Manager for their location in Sheffield. The ideal candidate will have at least two years of General Management experience and a passion for fresh food. Responsibilities include delivering financial reports and communicating with suppliers while ensuri