Guest service jobs in United Kingdom - Page 8

At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: • 2023, Caterer's 11th best place to work in Hospitality in UK!, • Recently nominated for Catey's restaurateur of the year award 2023., • Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As a Bar Back at Sam’s, you’ll play a key role in keeping the bar running smoothly and efficiently. Working closely with the bartenders and floor team, you’ll ensure the bar is fully stocked, organised, clean, and ready to deliver exceptional service throughout the shift. From replenishing ice, glassware, and stock to supporting with bar preparation and maintaining high standards of cleanliness, you’ll be an essential part of creating a seamless guest experience. This role is ideal for someone hardworking, energetic, and eager to develop their skills within a fast-paced hospitality environment. Pay: Pay consists of house salary + an average of tronc Benefits: • Team Festivities – We have two big celebrations every year to recognise and reward your hard work, • Friends & Family Perks – Enjoy exclusive discounts across all our venues, • Great Food for You – Free meals provided when you're on shift, • Share the Opportunity – Earn bonuses through our generous referral programme, • Here for You – Confidential support through our Employee Assistance Programme, • Incredible Discounts – Access to discounts for restaurants, retail, gyms and travel, • Cycle to Work Scheme – Save on bikes and accessories while spreading the cost, • Insider’s Pour – Wines and spirits available for team members at trade price, • Grow with Us – Opportunities for progression and development, • Private Healthcare – Access to BUPA health cover after 3 years of service, • Challenge Accepted – Performance and Competition Awards and Bonuses Milestones: • New Starter Celebration – After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate, • Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!, • Loyalty Rewards – Earn extra holiday for every year after your third year You will need: • Bundles of passion and enthusiasm, with a genuine love for hospitality, • To demonstrate a stable background working in a busy restaurant, bar, or hospitality environment, • A strong work ethic and willingness to support the wider team wherever needed, • The ability to stay calm, organised, and efficient in a fast-paced setting, • Right to Work in the UK, • Credible, positive references from former employers At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued — just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

Immediate Cleaners Wanted – Join Royal Borough Cleaning Royal Borough Cleaning is looking for reliable, hardworking and professional cleaners to join our growing team across London.We provide domestic, Airbnb, serviced accommodation and office cleaning services, and we are currently expanding our network of trusted cleaners to support new and existing clients. Key Responsibilities • Cleaning Airbnb properties between guest stays, • Changing bed linen and preparing properties for new arrivals, • General cleaning of kitchens, bathrooms, bedrooms and living areas, • Office cleaning and maintenance, • Reporting any maintenance issues or property damage, • Ensuring every property is cleaned to a high standard Requirements • Previous domestic or commercial cleaning experience preferred, • Excellent attention to detail, • Reliable and punctual, • Able to work independently, • Friendly and professional attitude, • Right to work in the UK What We Offer • Flexible working hours, • Competitive hourly pay, • Opportunities for regular work, • Supportive management, • Work available across London If you take pride in your work and are looking for flexible cleaning opportunities, we’d love to hear from you.Immediate starts available. If

*Full time contract 35-48 hours per week* The Role The ideal candidate will have at least three years experience working as a Waiter or Head Waiter, in a well-established restaurant. Asian cuisine knowledge is desirable. Skills and Experience Requirements The Floor Supervisor is responsible for delivering exceptional guest service while overseeing the smooth flow of restaurant operations. Their primary duties include serving guests, managing service order, and ensuring an outstanding dining experience. Working closely with the Assistant Restaurant Manager (ARM), the Floor Supervisor supports the daily operation of the restaurant by coordinating service, maintaining high service standards, and ensuring all service protocols are consistently followed. The Floor Supervisor also leads and supports the waiters and food runners by providing guidance on service procedures, allocating daily tasks, and overseeing essential operational duties such as cleaning, cutlery polishing, table preparation, and other service maintenance responsibilities. They play a key role in ensuring the team operates efficiently while maintaining the highest standards of hospitality and presentation. Salary and Company Benefits • Up to £16.00 per hour (depending on experience) + a share of credit card tips, • Free staff meals prepared daily by our very own accomplished chefs, • Personal training and development programme, • 30% food and beverage discounts throughout the company worldwide, • Uniform provided, • EAP with 24/7 GP consultation access Only candidates with the legal right to work in the UK are eligible to apply

Who are we looking for? At Applebee's, we are looking for kind, friendly, personable people who are passionate about serving well-thought-out food and drink. We're very proud of delivering great food, with friendly, well informed service and are looking for others who feel the same. The right person will be personable and experienced in restaurants, and will enjoy sharing their knowledge with our guests. The role The main purpose of the role is to manage a section within our restaurant, adhering to our steps of service and making well-informed recommendations to ensure our guests leave having had a great experience that we are proud of. Salary From £16.5 per hour built of basic £12.71 + tronc Full time: from 30 hours per week Part time: from 20 hours per week (fully flexible during holiday periods, mainly weekend on a regular basis)

Waitress/ Waiter – Award winning Mexican Restaurant This is an award-winning Mexican restaurant & cafe with 3 sites. We are looking for an experienced Waitress/Waiter to join our team in Marylebone. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We offer a great working environment, benefits and career opportunities. If you’re a friendly, energetic individual with a great sense of humour then Santo Remedio is the perfect place to work. Benefits include: • Christmas and Boxing Day off, • Staff food and drinks, • Membership to the CODE hospitality app, • 50% off food on tables up to 4 people, • Paid day off on your birthday, • Pension scheme The main skills for the Waiter/Waitress will include: • Excellent customer service;, • Guest focussed;, • Hard working;, • Sense of urgency;, • Team player Salary £16.50 per hour, including Tronc. 20/30 hours per week, fully flexible

Join the Team at TAQ In March 2026, chefs Eduardo Yishima and Jackson Boxer joined forces to relaunch one of London’s original Mexican restaurants. Formerly known as Taqueria, the restaurant has been reimagined as TAQ. Originally opened on Westbourne Grove over 20 years ago, Taqueria was a pioneer of London’s early Mexican dining scene. While it has remained a much-loved neighbourhood spot, London’s taco culture has evolved dramatically in recent years. TAQ represents the next chapter. Our concept is simple: fresh, hot tortillas topped with high-quality grilled meats and vibrant salsas, served alongside cold beers and great-value margaritas. Eduardo’s menu celebrates Mexican classics, tacos, tostadas and quesadillas alongside inventive dishes that bring a fresh and modern perspective. Our Team We are a small, close-knit team that takes pride in being professional while making sure we enjoy what we do. Hospitality should be fun, energetic and welcoming, both for our guests and for the people who work here. We’re looking for someone like-minded: a person who thrives in a team environment and shares our passion for great food, drinks and warm hospitality. The role: Following a tremendously successful relaunch earlier this year in response we are looking to recruit a Sous Chef to lead us into the Summer Season and beyond. You will work alongside our Head Chef, supporter by our executive chef Andrew Newman and Jackson Boxer and Eduardo Yishima . Involvement in all aspects of daily operation, planning and execution of the menu and leading a team of around 10 others. Key responsibilities include: ·Supporting our head chef in the management and reporting of financial KPIs including labour costs, stock takes, food GPs and operational expenses. ·Ensuring all key administrative tasks are completed promptly, including HR and health and safety compliance ·Lead by example in service and prep Ideal candidate • Experience in the role as a Sous, • Experience of leading a team of up to 10 team members, • A desire to learn and grow with us as a company, • A love of food, cooking and hospitality We offer · Monday off · 48 hours/week · 28 holidays/year · 43k/year, depending on experience · A healthy work–life balance · Opportunities to grow within our young and dynamic company · Up to 50% staff discount across the group, including: o Orasay o Brunswick House o Below Stone Nest o Barrafina o Quo Vadis o Tacos El Pastor o Parrillan · Cost-price wine · Delicious staff meals · Complimentary meal after passing probation

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £12.71 per hour Expected hours: 20 – 40 per week

Job Type: Full-time / Part-time Join Our Team We're looking for passionate, professional, and enthusiastic Female Waitresses and Bartenders to join an exciting restaurant dedicated to redefining vegetarian fine dining. Our kitchen is led by a Michelin-trained chef, while our front-of-house is managed by a restaurant manager with Michelin-star restaurant experience. Together, we're building a service culture that combines exceptional hospitality with outstanding cuisine, delivering a refined and memorable dining experience centered around pure vegetarian food. If you're someone who takes pride in delivering genuine hospitality, pays attention to detail, and wants to be part of a team striving for excellence, we'd love to hear from you. Positions Available Female Waitresses Bartenders (applications from both male and female candidates are welcome) Key Responsibilities Welcome guests warmly and provide exceptional table service. Take food and beverage orders accurately and confidently. Prepare and serve drinks (Bartender role). Maintain high standards of presentation and cleanliness. Deliver attentive, professional, and personalized service. Work closely with the kitchen and front-of-house team to ensure a seamless guest experience. Follow food safety, hygiene, and service standards. What We're Looking For Previous restaurant or bar experience is preferred, but the right attitude and willingness to learn are equally important. A genuine passion for hospitality and guest experience. Excellent communication skills and attention to detail. A professional appearance and positive attitude. Ability to thrive in a fast-paced, team-oriented environment. Flexibility to work evenings, weekends, and holidays. What We Offer Competitive pay. Ongoing training and development in a fine dining environment. The opportunity to learn from a Michelin-trained chef and a front-of-house manager with Michelin-star restaurant experience. A supportive team culture focused on excellence. Career progression opportunities as we continue to grow. If you're excited about being part of a restaurant that is raising the standard of vegetarian dining and creating unforgettable guest experiences, we'd love to receive your application.

Haz Restaurant is seeking a dedicated and enthusiastic Waiter/Waitress to join our front-of-house team. You will play a vital role in ensuring our guests have a memorable dining experience, delivering exceptional service with a friendly and professional demeanor. Key Responsibilities: • Greet guests warmly and assist them with seating., • Present menus, answer questions about menu items, and make recommendations., • Accurately take food and beverage orders, communicating them clearly to the kitchen and bar staff., • Serve meals and drinks promptly and courteously., • Check on guests regularly to ensure satisfaction and address any needs or concerns., • Process payments efficiently and accurately., • Maintain a clean and organized dining area, including tables, chairs, and service stations., • Collaborate effectively with colleagues to ensure smooth service operations. Qualifications: • Proven experience as a Waiter/Waitress in a busy restaurant or hospitality setting., • Excellent customer service skills with a positive and engaging attitude., • Strong communication and interpersonal abilities., • Ability to work efficiently and calmly in a fast-paced environment., • Attention to detail and a commitment to maintaining high standards of service., • A team player with a strong work ethic., • Flexibility to work various shifts, including evenings, weekends, and holidays.

Job Title: Senior Receptionist – Kaio Restaurant (Previous Nela) Join the Kaio family and become the welcoming face of a restaurant renowned for its warm hospitality, refined dining experience, and commitment to excellence. Kaio is a high-end, contemporary restaurant celebrated for its vibrant atmosphere, chef-driven menu, and exceptional guest service. As our Senior Receptionist, you'll play a key role in creating unforgettable first impressions while leading the reception team with confidence and professionalism. What We Offer: • Full training on our reservation systems, guest service standards, and operational procedures, • Excellent opportunities for career development and progression within the restaurant, • Competitive pay plus service charge, • Full-time position, • A supportive, professional, and collaborative working environment Key Responsibilities: • Deliver a warm, polished, and personalised welcome to every guest from the moment they arrive, • Lead the reception team, ensuring the highest standards of service and professionalism are maintained, • Manage reservations, seating plans, and guest requests efficiently using our booking systems, • Handle VIP guests, special occasions, and guest feedback with confidence and discretion, • Work closely with the management, front-of-house, and kitchen teams to ensure seamless service, • Maintain an organised reception area while ensuring smooth daily operations What We're Looking For: • Previous experience in a reception, host, or front-of-house supervisory role within a premium hospitality environment, • Exceptional communication and interpersonal skills, • Strong organisational abilities with excellent attention to detail, • A calm, confident, and professional approach in a fast-paced environment, • A natural leader with a positive attitude, guest-first mindset, and passion for delivering outstanding hospitality If you're passionate about creating exceptional guest experiences and are ready to take the next step in your hospitality career, we'd love to welcome you into the Kaio family. Apply now and become part of a team dedicated to excellence.

We are searching for a confident Waiter/Waitress to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Waiter/Waitress to join our café bistro team. The ideal candidate will provide excellent customer service, ensure guests have a pleasant dining experience, and support the smooth operation of the café. You will take orders, serve food and drinks, and maintain a clean and welcoming environment.

Turndown Attendant We are looking for a professional and detail-oriented Turndown Attendant to join our housekeeping team. In this role, you will ensure guest rooms are beautifully prepared for the evening, creating a warm, welcoming, and comfortable environment that enhances the overall guest experience. Key Responsibilities: • Prepare guest rooms for the evening by turning down beds and neatly arranging linens., • Refresh rooms by emptying trash bins and tidying the space., • Replenish towels, toiletries, water, and other guest amenities as required., • Ensure rooms are clean, well-presented, and ready for guests returning in the evening., • Report maintenance issues or guest requests promptly., • Follow hotel cleanliness, hygiene, and safety standards., • Deliver exceptional service while respecting guest privacy and maintaining confidentiality. Requirements: • Previous housekeeping or hospitality experience is preferred but not essential., • Strong attention to detail and high standards of cleanliness., • Friendly, professional, and reliable with a positive attitude., • Ability to work independently and as part of a team., • Good time management and organizational skills., • Flexibility to work evening shifts, weekends, and holidays as required. This is an excellent opportunity for someone who takes pride in creating exceptional guest experiences and enjoys working in a luxury hospitality environment.

Want to start a career as a Front of House Receptionist? Join SMAR Academy’s free 2-day training course and gain the skills needed to work as a professional Front of House Receptionist across London’s leading hotels and hospitality venues. You’ll learn everything from welcoming guests and delivering outstanding customer service to handling reception duties, managing bookings, and communicating confidently with guests and colleagues — all while preparing for real paid opportunities through our hotel partners. What’s Included: • Free 2-day certified Front of House Receptionist training, • Hands-on learning in reception operations and guest services, • Support with your CV and interview preparation, • Access to live job opportunities after the course Who It’s For: Perfect for anyone looking to gain reception experience or start a career in London’s hotel and hospitality industry. Requirements: • Positive attitude and excellent communication skills, • Professional appearance and presentation, • Strong customer service focus, • Right to work in the UK Take your first step towards a rewarding career as a Front of House Receptionist with SMAR Academy — apply now to join our next training group.

Haz Restaurant is seeking a dedicated and talented Chef to join our culinary team. As a Chef, you will play a crucial role in delivering an exceptional dining experience to our guests, showcasing your passion for food and commitment to quality. Key Responsibilities: • Prepare and cook a variety of dishes, including Turkish cuisine, in accordance with Haz Restaurant's recipes and quality standards., • Ensure all food is prepared and presented to the highest standards, maintaining consistency and aesthetic appeal., • Oversee kitchen operations, including managing inventory, ordering supplies, and minimizing waste., • Maintain a clean, organized, and hygienic kitchen environment, adhering strictly to all health and safety regulations., • Collaborate effectively with other kitchen staff and front-of-house teams to ensure smooth service., • Contribute to menu development and innovation, bringing fresh ideas and culinary expertise. Qualifications: • Proven experience as a Chef or Cook in a busy restaurant or corporate chain setting., • Fluency in both Turkish and English is essential for effective communication within our diverse team and with suppliers., • In-depth knowledge of various cooking methods, ingredients, and kitchen equipment, with a strong understanding of Turkish culinary traditions., • Ability to work efficiently and calmly in a fast-paced and demanding environment., • Strong organizational and time management skills., • A true passion for cooking and a commitment to culinary excellence., • Excellent teamwork and communication abilities.

About Hotel The Hari is a stylish 5-star luxury hotel in the heart of Belgravia. The areas of Chelsea, Kensington, and Knightsbridge. A beacon of modern luxury and impeccable service. A destination for locals to love and guests to discover. Our service culture is a link between the traditions of the past and our path to the future. The Hari is committed to environmental and social sustainability. We are proud to hold Earth Check Silver Certification, the world’s leading scientific benchmarking, certification, and advisory group for sustainable tourism and destinations. By joining The Hari, you’ll become part of a team that values sustainability, innovation, and responsibility, helping us create meaningful guest experiences while supporting our environmental and social objectives About the role: We are seeking a passionate and experienced Junior Sous Chef to join our dynamic kitchen team. This is an exciting opportunity to contribute to our culinary offerings and uphold the high standards our guests have come to expect. Key Responsibilities: ·Assist the Executive Head Chef and Sous Chef in managing all aspects of kitchen operations. ·Ensure the consistent preparation and presentation of dishes to the highest quality. ·Contribute to menu development with innovative ideas and seasonal ingredients. ·Maintain compliance with health, safety, and hygiene standards. ·Manage inventory, control costs, and minimise waste About You ·Proven experience as a Junior Sous Chef in a high-end or luxury hotel environment. ·Strong leadership skills with the ability to inspire and motivate a team. ·A passion for culinary excellence and creativity. ·Excellent organisational and time-management abilities. ·Knowledge of modern cooking techniques and trends. ·Full flexibility and availability to work all shifts, including early mornings, late evenings, weekends, and bank holidays What do we offer? -Successful candidates will benefit from excellent Employee Benefits: -Refer a Friend Bonus – Earn up to £1,000 for recommending friends. -Guest Experience Stay – Enjoy a complimentary stay to experience our hospitality. -Chiropodist Services – Take care of your well-being with professional foot care. -Complimentary Sweets & Drinks – Enjoy treats during your shift. -Employee Recognition Program – We celebrate and reward your hard work. -Food & Beverage Discounts – 50% off on F&B purchases. -Lunch & Laundry Services – Provided for your convenience. -Excellent Training & Development – Grow your skills and progress in your career. If this sounds like you and you are passionate about providing outstanding customer service to guests and are determined, hardworking, we would like to hear from you

You'll be the first point of contact for guests across the café and canteen, library and garden spaces, making excellent coffee, guiding people through our food and home-made bakery offer, and keeping service running smoothly during busy periods. This is a hands-on role for someone who takes pride in craft, hospitality, and consistency.

Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business and you will be supporting the bartenders and floor team in a fast pace exciting environment. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for highly motivated barbacks that have a desire to be trained to become bartenders in the business. You will be provided extensive training and be expected to achieve execution criteria and consistency. We could have you upskilled and promoted in 6 months if you apply yourself and a role is available. Day to day duties will involve preparation for general service, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven passionate individual that strives for excellence. Ideally with some experience in the hospitality industry. Duties & Responsibilities • Supporting the preparation drinks, • Supporting the delivery of service, • Providing assistance to all service staff, • Understanding of our technology, • Engaging with our products and offering, • Maintaining the cleanliness of the bar, • Ensure that the bar is stocked throughout service, • Maintenance and cleanliness of all stock areas, • Preparation and break down of the bar, • Acceptance and recording of deliveries, • Maintaining Health & Safety expectations, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • Some hospitality experience preferred but not essential, • Demonstrate an interest and drive for the hospitality industry, • Experience in high volume bars, preferred not essential, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.17 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Join our vibrant family-run deli/café located near Finchley Road as a barista and front of house team member. We're looking for someone friendly and proactive, with a passion for coffee and excellent customer service skills. Weekends are a must, and you’ll be pivotal in creating welcoming experiences for our guests. • Pay: Starting at £13 per hour, with potential increases based on your experience and attitude. Responsibilities: • Crafting delicious coffee and espresso based beverages., • Assisting with service and maintaining a clean and inviting environment., • Engaging with customers to enhance their experience. If you love working in a customer-first environment and enjoy being part of a close-knit team, we’d love to hear from you!

We’re a stylish Shisha Coffee Lounge located just 2 minutes from Chingford Station, and we're expanding our team!We're looking for experienced, friendly, and professional team members to join our front-of-house crew.What we’re looking for: • Minimum 3 years of experience in barista and table service roles, • Confident in preparing coffees and hot drinks to a high standard, • Great customer service and people skills – friendly, reliable, and well-presented, • Able to work well under pressure in a fast-paced, social environment, • Flexible with working hours (evenings and weekends availability preferred), • Basic knowledge of shisha is a plus – but not essential., • Albanian speakers are a big plus. Many of our regular guests are Albanians, so speaking the language is a great advantage — but not a must. What we offer: • Competitive pay (based on experience), • A relaxed, upbeat work environment, • Staff discounts & tips, • There are opportunities for growth within a friendly team.

We’re on the hunt for an Experienced Front of House Team Member to join our lively crew.Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!You Are:Passionate about delivering outstanding, guest-first serviceA quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)Thriving in a high-energy venue with a fun-loving, supportive teamKeen to grow and develop within a fantastic, award-winning companyReady to level up and build your career in a rapidly expanding, versatile business What You’ll Do:Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journeyAnticipate needs, deliver polished service, and leave guests feeling specialStay cool and positive in a busy, high-energy environmentCollaborate with the team to reflect our brand in every interactionEmbrace learning and take on new responsibilities as you progress What's in it for me:Competitive rate per hour + troncTraining and developmentCareer progression and promotion opportunities with regular new openings around the cornerTeam trips, regular incentives and socials – a fun, family atmosphereEmployee Assistance Programme (EAP) to support you across those tough timesGood people know good people - an awesome referral scheme where you can earn up to £1000 per successful referralBirthdays are for celebrating, so have the day off on usCycle to work schemeGet out and about, you automatically get 30% discount across all our pubs, bars and restaurantsEnd-of-Year Annual Staff Party & Prize draws! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

About Our Restaurant and Bar Din Tai Fung is an award-winning Taiwanese brand with 180 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings—a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted. We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our locations in Central London—Covent Garden, Selfridges, Centre Point and Canary Wharf—offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK Job Description As a Waiter/Waitress at Din Tai Fung UK, you will be responsible for delivering exceptional service and creating an unforgettable dining experience for our guests. Your main responsibilities will include: • Ensuring guests feel welcome and providing guidance through the menu, • Taking orders accurately and efficiently, delivering food and drinks promptly, and checking in with guests to ensure satisfaction, • Handling guest payments and processing transactions accurately, • Assisting with clearing and resetting tables, ensuring the restaurant remains clean, organised, and inviting Who You Are We’re looking for a Waiter/Waitress who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. Ideally, you will have: • Experience in a Waiter/Waitress or front-of-house role in a fast-paced restaurant or hospitality environment, [although we are happy to train enthusiastic newcomers!], • A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences, • The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting, • A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills, • Flexible availability to work full-time, including weekends, evenings, and holidays, with shifts that may run as late as 11:30 PM Why Choose Din Tai Fung UK? At Din Tai Fung, we offer much more than just a job—we provide an opportunity to build a career in hospitality with a renowned brand. As a Waiter/Waitress, Server, you’ll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group. What We Offer • Competitive Pay: Hourly rates start at £18 (including troncs), rising to £19~£20 once qualified, • Working Week: 5 days per week on a rota basis, from Monday to Sunday; night shifts may run as late as 11:30 PM, • Contracted Hours: Full-time for 40~48 hours per week & part-time for 20 hours per week, • Location: Hiring for Central London (Covent Garden, Centre Point, Selfridges and Canary Wharf) Employee Benefits • 30% off dining at Din Tai Fung UK restaurants, • Dining gift voucher on your work anniversary, • Nutritious meals provided during your shifts, • Personalised development plans and clear career progression within a fast-growing restaurant group, • Paid Holidays: Start with 28 days per year, rising to 30 days with continued service, • Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family, • Monthly treats, team activities, employee referral bonus and other exciting employee perks and rewards for your hard work How We’ll Support You At Din Tai Fung, we provide comprehensive training, employee discounts, and a supportive team environment to help you thrive as a Waiter/Waitress in the hospitality industry. We celebrate diversity and welcome individuals from all backgrounds who bring their own unique strengths and personalities to the team. Apply now for a Waiter/Waitress job in Central London at Din Tai Fung and join one of the most exciting Asian food brands in the world.

40 Duke is an exclusive private members’ club by Selfridges, bringing luxury hospitality to its Oxford Street flagship. The space features a refined Bar & Lounge serving crafted cocktails and light bites, alongside a Private Dining Room for up to 80 guests, ideal for intimate gatherings. A standout feature is the rooftop-style terrace, accommodating 64 diners with a retractable canopy for year-round use. This is an exciting opportunity to be part of the team of a new members’ club. Our kitchen focuses on seasonal, ingredient-led cooking, delivered with precision, care and consistency. We are looking for individuals who take pride in their craft, work well as part of a team and maintain high standards during service. • Take ownership of a designated section within the kitchen, • Ensure mise en place is prepared and organised ahead of service, • Maintain cleanliness and order within the section at all times, • Ensure equipment and ingredients are properly stored and maintained, • Prepare and cook dishes to the agreed recipes and specifications, • Ensure all dishes leaving the section meet the required presentation and quality standards, • Maintain consistency in flavour, portioning and presentation, • Assist with the preparation of ingredients and components required for service, • Run the section efficiently during service, • Work closely with the Sous Chefs to ensure smooth kitchen operations, • Communicate clearly with other sections to ensure coordinated service

We are seeking a dynamic and experienced Waiter/Waitress to join our vibrant dining team. In this role, you will be the face of our establishment, delivering exceptional service that creates memorable guest experiences. Your energetic approach and attention to detail will ensure guests feel welcomed, valued, and satisfied from the moment they walk through the door. This position offers an exciting opportunity to showcase your food industry expertise in a lively, fast-paced environment dedicated to fine dining and outstanding hospitality. Responsibilities • Greet guests warmly and assist them with seating arrangements, providing a welcoming atmosphere from the start., • Deliver food and drinks promptly while maintaining high standards of presentation and quality., • Upsell menu items and specials confidently to enhance guest satisfaction and increase sales., • Maintain thorough knowledge of menu offerings, including food preparation details, wine pairings, and dietary accommodations., • Ensure food safety and sanitation standards are consistently met through proper handling, serving, and cleaning procedures., • Manage guest relations by addressing questions or concerns professionally, fostering a positive dining experience., • Assist with bussing tables, resetting stations efficiently, and supporting kitchen staff when needed to ensure smooth operations during busy hours., • Utilize OpenTable for reservations management and coordinate with host/hostess staff to optimize seating flow., • Handle cash transactions accurately and perform basic math calculations for billing purposes. Qualifications • Required 3 years experience as a Waiter/Waitress in a restaurant setting, preferably with fine dining or brunch experience., • Exceptional customer service skills with a friendly, energetic demeanor., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Excellent time management skills to ensure timely service during peak hours., • Familiarity with food safety protocols, sanitation standards, and proper food handling techniques., • Previous experience with food industry tools like OpenTable for reservations management is a plus., • Basic math skills for accurate cash handling and billing procedures., • Knowledge of culinary processes or kitchen experience is advantageous but not required., • Strong communication skills and the ability to build rapport with guests and team members alike. Join our team if you’re passionate about delivering outstanding guest experiences in a lively setting! We value energetic individuals who thrive on teamwork, uphold high standards of hospitality, and are eager to grow their career in the food service industry.

Job Type: Flexible / Part-Time / Weekend / Event-Based Pay: Competitive hourly rates + tips + bonuses depending on role and experience About Us: We are a growing events and hospitality team providing professional staff for private events, VIP experiences, corporate functions, festivals, weddings, nightlife venues, and large-scale entertainment events. We are currently expanding our team and looking for energetic, reliable, and professional individuals for multiple event roles. ⸻ Roles Available We are hiring: Waiting Staff Bar Staff Cocktail Bartenders Food Runners VIP Hosts / Hostesses Event Assistants Event Supervisors ⸻ Responsibilities Depending on the role, duties may include: Serving food and drinks professionally Preparing cocktails and bar service Assisting VIP guests and table service Supporting event setup and breakdown Delivering excellent customer service Maintaining cleanliness and presentation standards Assisting event managers and supervisors Working efficiently in fast-paced environments Creating a positive and welcoming atmosphere for guests ⸻ What We’re Looking For Positive attitude and strong work ethic Excellent communication and people skills Punctual and reliable Ability to work evenings and weekends Well-presented and professional appearance Team players who can work under pressure Previous hospitality or events experience preferred but not essential for some roles Additional Requirements Cocktail experience preferred for bartender roles Supervisory experience preferred for supervisor positions Ability to travel to event locations is a bonus ⸻ What We Offer Flexible shifts Competitive pay Opportunities for progression Exciting events and venues Friendly team environment Training opportunities for the right candidates Potential ongoing work throughout the year ⸻ Schedule Day shifts Evening shifts Weekend availability Holiday/event peak periods ⸻ If you’re passionate about hospitality, events, and creating unforgettable guest experiences, we’d love to hear from you. Please apply with your CV and a short introduction about your experience and preferred role(s).

Please apply / HAZ Restaurants jobs Fable Store, Loughton is seeking a dedicated and talented Chef to join our culinary team. As a Chef, you will play a crucial role in delivering an exceptional dining experience to our guests through your passion for food and commitment to quality. Key Responsibilities: • Prepare and cook a variety of dishes in accordance with Haz Restaurant's recipes and quality standards., • Ensure all food is prepared and presented to the highest standards, maintaining consistency and aesthetic appeal., • Oversee kitchen operations, including managing inventory, ordering supplies, and minimizing waste., • Maintain a clean, organized, and hygienic kitchen environment, adhering strictly to all health and safety regulations., • Collaborate effectively with other kitchen staff and front-of-house teams to ensure smooth service., • Contribute to menu development and innovation, bringing fresh ideas and culinary expertise. Qualifications: • Proven experience as a Chef or Cook in a busy restaurant or corporate chain setting., • In-depth knowledge of various cooking methods, ingredients, and kitchen equipment., • Ability to work efficiently and calmly in a fast-paced and demanding environment., • Strong organizational and time management skills., • A true passion for cooking and a commitment to culinary excellence., • Excellent teamwork and communication abilities.

We are seeking Housekeeping Room Attendants to deliver exceptional service and maintain the highest cleanliness standards. Responsibilities: • Ensure rooms and public areas meet cleanliness standards., • Replenish room amenities and maintain guest satisfaction., • Report maintenance or safety issues to supervisors., • Respond promptly to guest inquiries and requests., • Adhere to health and safety protocols. Qualifications: • Prior housekeeping experience is preferred., • Detail-oriented and committed to excellence., • Ability to work independently and in a team. What We Offer: • Competitive hourly rate with performance bonuses., • Comprehensive training and development., • Discounts on hotel stays and dining.

Join Goldies, a vibrant wood-fired dining experience renowned for great vibes, seasonal dishes, and excellent service in the heart of Kingly Court, Soho. We are seeking a passionate and energetic individual to enhance our team and provide an unforgettable experience for our guests. What You'll Be Doing: • Provide warm, charming, and professional service to all guests., • Prepare and serve a variety of drinks and manage a dedicated section efficiently., • Execute opening and closing duties with precision and care., • Uphold the highest standards of hygiene and Health & Safety., • Collaborate with the team to ensure a fun and seamless service experience. What We're Looking For: • A bubbly, confident, and energetic personality., • Experience in a busy restaurant environment is a plus, but a bright, positive, and can-do attitude is key., • Strong reliability, a collaborative team spirit, and meticulous attention to detail. What We Offer: • A fantastic team environment and great vibes., • Flexible shifts to suit your availability., • Complimentary staff meals during your shift., • A prime work location in the iconic Soho area., • Excellent opportunities for professional growth and development within our company., • Participation in service charge., • Generous 30% discount on our entire menu.

Ta' Turu Store is a French creperie and champagne bar, primarily serving (savoury) galettes and (sweet) crepes, as well as excellent coffee, matcha, French cider. We are looking for a barista + waiter/waitress. We’d like for you to either already have barista skills or be native or fully fluent in French (we’ll then teach you coffee). Please don’t apply if you fulfil neither criterion. We are open to students. Job duties: • make excellent coffee, matcha and latte art (we have a La Marzocco machine), • welcome the guests, take and serve food and drink orders and provide friendly and efficient customer service. We’re a neighborhood place, you need to actually like interacting with people, • maintain the highest hygiene and health and safety standards

Join the passionate team at Muro Italian, an authentic Italian restaurant known for its vibrant atmosphere and renowned dining experience. We are seeking experienced Waiting Staff who possess a genuine love for exceptional service and a passion for Italian cuisine. Key Responsibilities: • Warmly greet and seat guests, ensuring a positive and memorable first impression., • Deliver excellent customer service, proactively anticipating and responding to guest needs with professionalism., • Efficiently and accurately take food and beverage orders., • Open and close the dining floor, meticulously preparing the space for service and ensuring a smooth transition., • Maintain a clean, organised, and inviting workspace at all times., • Adhere strictly to all relevant Health and Safety regulations and policies, including comprehensive allergen standards. What We're Looking For: • A minimum of 2 years of proven experience in a similar waiting staff role within a fast-paced environment., • Excellent communication and outstanding customer service skills., • The ability to thrive under pressure and gracefully handle busy periods, ensuring continued high standards of service., • Availability to work weekends is essential., • All applicants must possess a valid visa and be legally eligible to work in the UK. What We Offer: • A competitive pay range of £14.00 - £16.50 per hour, which includes tips and service charge., • Up to 50% off dining in all our restaurants, allowing you to enjoy our delicious offerings.

Waiter — LALÏ, Covent Garden LALÏ is a brunch café where considered design meets genuine hospitality. We’re looking for a Waiter to join our Covent Garden team and help us deliver the calm, attentive service our guests have come to expect. You’ll welcome guests, guide them through the menu, and keep service running beautifully through our busiest mornings — always with warmth and a light touch. You’ll be a great fit if you have • Previous experience in hospitality, • Composure and pace when things get busy, • A natural, friendly manner and real care for detail, • Reliability and a genuine team spirit In return • Covent Garden and Mayfair settings, • A close-knit team and room to grow, • Competitive pay plus tips

We’re hiring Bartenders for a busy, high-energy cocktail bar. You will earn £16 per hour (including service charge) + additional tips. This is a fast-paced late-night venue, so we’re looking for people who are confident working under pressure and delivering great service consistently. About the Role • Cocktail bartending + some floor service, • High-volume, late-night environment, • Strong teamwork and communication required, • Focus on speed, quality, and guest experience About Us The Beachcomber is a tiki-style cocktail bar specialising in rum-based drinks, with a strong focus on Rhum Agricole and a lively late-night atmosphere. We are preparing for an early June opening, and are building the team ahead of launch. Requirements • Previous bartending experience (cocktails preferred), • Comfortable working late nights (up to 2am), • Able to work in a fast-paced environment, • Good attitude, reliable, and team-focused, • Confident spoken English What We’re Looking For • Strong work ethic, • Positive attitude, • Good energy behind the bar, • Someone who can balance speed with quality Important Please only apply if you have relevant bartending experience and are comfortable working in a busy late-night environment. This position is available from starting from the 6th July, with full opening on the 11th as we are building the team ahead of reopening.

Nestled in the vibrant heart of Covent Garden, our renowned restaurant is a hub for food enthusiasts seeking exceptional dining experiences. We pride ourselves on delivering outstanding cuisine in a dynamic and fast-paced environment. Our team is dedicated to culinary excellence, innovation, and providing an unforgettable experience to every guest. Job Description: We are seeking an experienced and passionate Sous Chef to join our talented kitchen team. The ideal candidate will have a proven track record in a fast-paced restaurant environment and a strong dedication to maintaining high culinary standards. As Sous Chef, you will support the Head Chef in leading the kitchen team, overseeing food preparation, and ensuring every dish meets our exacting quality standards. Experience working in a high-volume burger and grill kitchen is highly preferred. Key Responsibilities: Support the Head Chef in managing the day-to-day kitchen operations. Supervise and coordinate the kitchen team during service. Ensure all food is prepared and presented to the highest standards. Assist in developing new menu items and seasonal dishes. Maintain a clean, organised, and efficient kitchen environment. Ensure compliance with all health and safety and food hygiene regulations. Train, mentor, and support junior kitchen staff. Monitor stock levels, assist with ordering, and minimise waste. Maintain speed and consistency during high-volume service. Requirements: Proven experience as a Sous Chef or Senior Chef de Partie in a fast-paced restaurant. Experience working in high-volume burger and grill kitchens preferred. Strong knowledge of cooking techniques, grill cooking, and kitchen management. Ability to lead a team and work effectively under pressure. Excellent time management and organisational skills. A passion for food and a commitment to quality. Strong communication skills and the ability to work collaboratively within a team. Benefits: Weekly Pay Competitive salary. Generous staff discounts on food and beverages. Opportunities for career advancement within our growing restaurant group. Continuous training and development programs. Complimentary meals on duty. A supportive and friendly working environment. Convenient central location with excellent transport links.

Craving something extraordinary? Find your tribe at B&L! Join us on our mission to deliver world-class service with our expertly crafted burgers and top-tier lobsters. If you have boundless creativity, shared enthusiasm and pure expertise then reach out to us. Together we can create something truly special. A Day in the Life: We're on the lookout for a talented mixologist to complement our lively bar team! As a cocktail wizard, you will be the magic behind the bar. With each shake, stir, and pour, our bartenders aim to create a memorable experience for every guest who walks through our doors. You'll craft precise cocktails with flair, make recommendations, and resolve any bar-related needs. To succeed, combine excellent product knowledge with attention to detail and costs. If you enjoy creating fancy drinks in a lively setting, this is the place for you to shine. Why you will love us: At Burger & Lobster, our values aren't just words on a page, they are the heartbeat of our team and the essence of our customer experience. • Be Honest: about our quality, our guests and with ourselves., • Be Kind: to our guests, to our products and to each other, • Be Awesome: create memorable experiences fueled by a shared love for we do., • Do what you love, Love what you do. What’s in it for you? • Competitive hourly rate and OTE (inclusive of non-contractual tronc), • Fortnightly Pay - every two weeks so you'll receive regular, consistent payouts., • A generous 50% discount across all of our restaurants in London once a month., • An extra day of annual leave alongside a 5.6-week holiday for your birthday, duvet day, whatever you want., • Pension scheme – the older you will thank you., • Flexible hours? Let’s chat about it., • Ambitious and eager to grow? Tailored training programs to accelerate your career growth., • Free and confidential advice through a 24/7 helpline on financial, legal and personal matters through our employee assistance program because your well-being matters to us., • Complimentary meals and drinks during shifts., • Epic annual party where we gather to celebrate and create memories that will last a lifetime., • Know someone who would love to work with us? Earn a bonus when you refer a friend. At Burger & Lobster, we are united by our shared passion for burgers, lobsters and amazing guest experiences and we proudly celebrate diversity and inclusivity, ensuring everyone feels valued and respected regardless of their backgrounds. This is one of our non-negotiables. If this sounds like you, we encourage you to apply! Please note that due to the nature of the industry, you will be required to work on a shift basis on a rota basis. Only successful candidates will be contacted for an interview/voluntary trial shift. All applicants will be required to prove that they are legally allowed to work in the United Kingdom.

Bar Manager – Monterre Restaurant Job Summary Monterre Restaurant is seeking an experienced and passionate Bar Manager to lead our bar operations and deliver an exceptional guest experience. The successful candidate will oversee the daily management of the bar, maintain high service standards, develop innovative beverage menus, manage inventory and costs, and lead, train, and motivate the bar team. Key Responsibilities • Manage all day-to-day bar operations to ensure efficient and high-quality service., • Recruit, train, schedule, and supervise bartenders and bar support staff., • Create and update seasonal cocktail menus and beverage offerings., • Monitor inventory levels, place orders, and maintain stock control to minimize waste., • Ensure compliance with licensing laws, health and safety regulations, and responsible alcohol service., • Maintain cleanliness, organisation, and presentation of the bar area., • Monitor sales performance and implement strategies to increase revenue and profitability., • Build positive relationships with guests, handling feedback and resolving complaints professionally., • Work closely with the restaurant management and kitchen team to deliver a seamless dining experience., • Control labour and beverage costs while maintaining quality standards. Requirements • Previous experience as a Bar Manager or Assistant Bar Manager in a busy restaurant, hotel, or premium hospitality venue., • Strong leadership and team management skills., • Excellent knowledge of cocktails, wines, spirits, and beverage trends., • Experience with stock management, ordering, and cost control., • Outstanding customer service and communication skills., • Ability to work flexible hours, including evenings, weekends, and holidays., • Personal Licence (preferred where applicable)., • A passion for hospitality and delivering memorable guest experiences. What We Offer • Competitive salary., • Staff meals while on duty., • Career development and training opportunities., • Employee discounts., • A supportive and dynamic working environment., • Opportunities to contribute creatively to the restaurant's beverage programme. Join Monterre Restaurant and become part of a team dedicated to exceptional food, drinks, and hospitality.

Pay: Competitive hourly rate + service charge Shifts: Flexible, evenings & weekends We’re hiring confident Guest Experience Associates to deliver a high-energy, premium dining experience. This role is about guiding guests, making strong recommendations, upselling food and drinks, and ensuring guests feel looked after in our QR-led ordering environment. You will welcome and engage guests, guide them through the QR menu, recommend signature dishes and high-ticket items, upsell naturally, support smooth service flow, and maintain a clean, organised section. You’ll also be comfortable taking part in social media content such as short videos or photos during service when required. We’re looking for confident, friendly, well-presented team players who enjoy engaging with guests and aren’t afraid to upsell. Hospitality experience is a plus but not essential — attitude matters most. Join a fast-growing brand with great team culture, strong management, and real opportunities to grow.

Experienced Mixologist – Immediate Start We are looking for an experienced and passionate Mixologist to join our vibrant restaurant and bar team. Requirements: • Minimum 2 years' experience as a Mixologist or Cocktail Bartender., • Strong knowledge of classic and signature cocktails, spirits, wines, and premium beverages., • Ability to work in a fast-paced, high-volume environment., • Excellent customer service and communication skills., • Creative, organised, and passionate about delivering exceptional drinks and guest experiences., • Flexible to work evenings and weekends. If you have a flair for creating outstanding cocktails and providing first-class service, we'd love to hear from you.

Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

Experienced Reception Supervisor – Immediate Start We are looking for an experienced Reception Supervisor to join our busy restaurant team. Requirements: • Previous experience as a Reception Supervisor or Head Receptionist in a busy restaurant., • Confident using OpenTable or SevenRooms reservation systems (essential)., • Excellent customer service and communication skills., • Strong organisational skills and ability to manage reservations, walk-ins, and guest enquiries., • Professional appearance and able to work under pressure. If you have a passion for hospitality and delivering exceptional guest experiences, we'd love to hear from you.

Bar Supervisor About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering outstanding food, exceptional drinks and unforgettable guest experiences. We're looking for an experienced Bar Supervisor to lead our bar operation, ensuring every drink is served to the highest standard while supporting the smooth running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, profitable bar. The Role As Bar Supervisor, you will oversee the day-to-day running of the bar, ensuring excellent service, efficient operations and consistent drink quality. You'll supervise the bar team, maintain stock levels, place supplier orders and ensure all licensing and health & safety standards are met. You'll work closely with management to maximise beverage sales, minimise waste and deliver a memorable experience for every guest. Key Responsibilities Bar Operations • Lead the daily operation of the bar during service., • Prepare and serve alcoholic and non-alcoholic beverages to company standards., • Ensure drinks are presented consistently and efficiently., • Maintain a clean, organised and fully stocked bar at all times., • Ensure opening and closing procedures are completed correctly. Leadership • Supervise and support the bar team throughout each shift., • Train new team members on drinks, service standards and company procedures., • Motivate the team to deliver exceptional customer service., • Assist with staff scheduling and daily task delegation when required. Stock & Administration • Monitor stock levels and place weekly supplier orders., • Carry out regular stock counts and investigate variances., • Minimise waste through effective stock rotation and portion control., • Receive, check and organise deliveries., • Maintain accurate stock records., • Complete end-of-day reports and any bar-related administration as required. Compliance • Ensure all licensing laws are followed., • Maintain excellent food hygiene and health & safety standards., • Verify age identification where required., • Ensure all equipment is cleaned and maintained correctly. What We're Looking For We're looking for someone who: • Has previous supervisory experience in a busy bar or restaurant., • Has strong cocktail, wine, beer and spirits knowledge., • Has experience placing stock orders and managing inventory., • Is organised with excellent attention to detail., • Can lead a team confidently under pressure., • Has excellent communication and customer service skills., • Is flexible and reliable. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to join one of London's fastest-growing independent restaurant brands.

About Us Simit Sarayı is a vibrant, fast-paced café-bakery celebrated for our fresh flavours, warm hospitality, and community feel. We are currently expanding our team in Haringey and looking for an experienced, enthusiastic, and reliable Waitress/waiter to join us in delivering exceptional service. The Role As part of our Front of House team, you will be the face of our café. We are looking for someone who can bring positive energy to every shift, handle busy periods with a smile, and make our guests feel right at home. Key Responsibilities: -Greeting and seating customers with a warm, welcoming attitude. -Taking orders accurately and serving food and drinks efficiently. -Maintaining excellent communication with the kitchen and floor team. -Ensuring the dining and service areas are clean, organized, and inviting. -Upselling daily specials and answering customer queries about the menu. What We Are Looking For -Experience: Proven experience working as a waitress/waiter or in a fast-paced food service environment. -Personality: Bubbly, outgoing, and naturally helpful with a passion for great customer service. -Communication: Excellent command of English to interact smoothly with our diverse clientele and team. -Team Spirit: A true team player who is proactive and ready to support colleagues. -Flexibility: Available to work varying shifts between 8:00 AM and 8:00 PM. -Availability: Weekend work is required, as these are our busiest and most exciting days! What We Offer -Competitive hourly rates (negotiable based on your experience). -A friendly, supportive, and energetic working environment. -Flexible shift patterns within our 8 AM – 8 PM operating hours. -Opportunities to grow with a popular, established brand. How to Apply If you have the experience, a bubbly personality, and want to join a fantastic team, we would love to hear from you.

W LONDON - CONTROL YOUR BEAT Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End. THE PERCEPTION BAR & W LOUNGE W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene. Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. We’re looking for talent's who are passionate, playful, audacious, and polished. Those who aren’t afraid to bring their full selves to work. YOUR ROLE IN THE SPOTLIGHT • Bring our signature cocktail menu to life, using expert techniques and premium ingredients to deliver unforgettable drinks., • Engage guests with confidence and charisma, offering recommendations and sharing the stories behind each cocktail., • Create a personalised experience for every guest, whether they’re sipping solo or celebrating in style., • Collaborate with the bar team to innovate and elevate our offerings, keeping the vibe fresh and the flavours exciting., • Maintain a sleek, well-stocked bar that’s always ready for the next show — because great service starts with great preparation., • Handle transactions with precision and professionalism, ensuring every detail is seamless from first sip to final cheers., • Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences., • We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage. YOUR EFFORTS, OUR APPRECIATION • Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen., • Monthly Service Charge - Receive a service charge payment each month., • Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments., • Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role., • Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata), • Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply), • Company Pension Scheme - Plan for your future with our secure and supportive pension offering., • Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations., • High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more., • Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events., • Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company., • Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International., • Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing., • Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties., • Spa Discount - Relax and recharge with 30% off treatments in our Away Spa. ELIGIBILITY TO WORK IN THE UK Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process. At W Hotels, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Mour is an exciting new restaurant in Marylebone, offering a refined Mediterranean dining experience focused on seasonal ingredients, elegant simplicity, and warm, attentive service. It is a 60-cover restaurant, including 20-cover courtyard. We are looking for a passionate and driven experienced manager to join our team and play a key role from the very beginning. This is a unique opportunity for someone who wants to shape a new opening and build a strong team culture. Key responsibilities: • Support the General Manager in overseeing all daily operations, • Lead service with confidence, precision, and attention to detail, • Help establish and maintain high service standards from launch, • Train, develop, and inspire the front-of-house team, • Manage rotas, labour costs, and stock control, • Work closely with the kitchen to ensure smooth service flow, • Drive performance and contribute to building the business What we’re looking for: • Proven experience in a premium or Mediterranean-led restaurant, • Strong floor presence and leadership skills, • Passion for seasonal food and wine culture, • Excellent attention to detail and guest care, • Solid understanding of P&L and cost control, • A proactive mindset and enthusiasm for a new opening environment What we offer: • Salary: £42,000 - 45,000 per year, • 45 hours contract, • 28 days holiday, • Opportunity to be part of a new opening and shape the project, • A professional and supportive working environment If you are passionate about hospitality and want to be part of something from day one, we would love to hear from you. 👉 Apply now to join Mour.

About the Role At Whelans Pubs, we’re looking for friendly, energetic and reliable Bar Staff to join our team. You’ll play a key role in creating a welcoming atmosphere, delivering exceptional customer service and ensuring every guest enjoys a fantastic experience. Whether you’re serving the perfect pint, preparing cocktails or helping keep the venue looking its best, you’ll be part of a team that prides itself on delivering great hospitality every day. Key Responsibilities Customer Service Deliver a warm, friendly and professional welcome to every guest. Provide exceptional customer service throughout every shift. Build positive relationships with regular customers. Resolve customer queries and complaints politely and professionally. Create a fun, safe and enjoyable atmosphere. Bar Service Prepare and serve alcoholic and non-alcoholic drinks to company standards. Pour and present draught products correctly. Prepare cocktails, spirits and hot beverages where applicable. Operate tills accurately and process cash and card payments. Maintain speed and accuracy during busy trading periods. Standards Keep the bar, customer areas and back-of-house clean and tidy. Restock fridges, glassware and bar products throughout the shift. Complete opening and closing duties. Maintain high standards of personal presentation and hygiene. Ensure all equipment is clean, safe and ready for service. Compliance Follow all licensing laws and company policies. Operate Challenge 25 confidently and consistently. Request valid ID where required. Serve alcohol responsibly. Report any incidents, hazards or suspicious behaviour immediately. Follow all Health & Safety and Food Safety procedures. Teamwork Support colleagues during busy periods. Assist with deliveries and stock replenishment. Help create a positive and supportive team environment. Be flexible and willing to work across different areas of the business when needed. What We’re Looking For Essential Positive attitude with a passion for hospitality. Excellent communication and interpersonal skills. Friendly, approachable and reliable. Ability to work well under pressure. Strong teamwork skills. Flexible availability, including evenings, weekends and bank holidays. Honest, trustworthy and dependable. Desirable Previous bar or hospitality experience. Cocktail knowledge. Cash handling experience. Cellar knowledge. Food service experience. Full training will be provided for the right candidates. Key Responsibilities During Every Shift Deliver outstanding customer service. Maintain excellent product quality. Keep all work areas clean and organised. Follow Challenge 25 procedures. Ensure responsible alcohol service. Support your teammates. Help achieve sales targets through positive guest engagement. Represent the Whelans Pubs brand with pride. What We Offer Competitive hourly pay Flexible working hours Full training and development Career progression opportunities Staff discounts Company pension (where eligible) Employee recognition programmes Friendly and supportive working environment Our Values Everything we do is guided by our core values: People – We care about our guests and our teams. Standards – We take pride in delivering quality, cleanliness and consistency. Fun – We create memorable experiences and enjoy what we do. The Ideal Candidate You’ll have a positive attitude, enjoy working with people and thrive in a busy pub environment. You’ll be reliable, hardworking and committed to delivering excellent service with a smile. Experience is welcomed but not essential—we’re looking for people with the right attitude who want to learn, develop and be part of a great team at Whelans Pubs.

About us: At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We’re on a mission to give people a place to let go and create unforgettable memories, every time - and that includes our team. We are currently looking for experienced, dynamic & driven Bartenders to join our Holborn venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we’d love to hear from you! The role: As a Lucky Voice Bartender, you bring the experience, energy and a genuine passion for delivering unforgettable guest experiences. Highly organised and a natural communicator, you inspire your colleagues to deliver excellence whilst ensuring smooth, seamless operations every shift. About you: • You have at least 1 year of experience of bartending experience, • You thrive in a fast-paced, team-oriented environment, • You have a solid understanding of the industry and stay up to date with current trends and best practices., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities • Motivate and support the team to deliver exceptional service and operational goals., • Master a thorough knowledge of all bar products., • Foster a positive, inclusive, and engaging work environment., • Identify and solve operational challenges proactively., • Proactively identify and resolve operational challenges., • Ensure targets are met and exceeded through effective planning and performance management. Please note: This role requires flexibility and late working hours. What you’ll get from us: • A competitive salary, • Bonus scheme, • 100% Tronc paid directly to you, • Company discounts, • Access to our Employee Assistance Programme, • Private healthcare, • Cycle to work scheme, • Access to Wagestream

Are you an experienced, driven, and passionate General Manager looking to lead a thriving pub? Whelans Pubs is seeking a hands-on leader who excels in fast-paced hospitality, is dedicated to delivering exceptional guest experiences, and committed to building high-performing teams. As General Manager, you will fully own your business, driving sales, profitability, and operational standards, while fostering a welcoming atmosphere for every guest. You'll be an energetic, visible leader, setting high standards and inspiring your team daily. Commercially aware and passionate about hospitality, you'll confidently make decisions and be motivated by creating pubs guests love to visit. Key Responsibilities • Leadership, • Lead, inspire, and develop your management and bar teams., • Recruit, train, and retain exceptional team members., • Create a positive, motivated, and accountable working culture., • Conduct regular team meetings, coaching sessions, and performance reviews., • Manage staffing levels and rotas in line with business needs., • Commercial Performance, • Take full responsibility for achieving weekly and monthly sales targets., • Drive wet sales, food sales, and overall profitability., • Maximise opportunities through events, entertainment, and seasonal promotions., • Monitor labour costs, GP margins, and controllable expenses., • Analyse business performance and implement action plans to improve results., • Customer Experience, • Deliver exceptional customer service standards every day., • Resolve customer complaints professionally and efficiently., • Build strong relationships with regular guests and the local community., • Maintain consistently high review scores across online platforms., • Operations, • Ensure the venue is presented to the highest standards at all times., • Maintain excellent cleanliness throughout both front and back of house areas., • Ensure full compliance with all company operating procedures., • Complete daily, weekly, and monthly compliance checks diligently., • Financial Control, • Manage cash handling procedures accurately., • Complete precise banking and financial reporting., • Control stock effectively through regular stock takes and ordering., • Investigate and minimise stock losses and wastage., • Maintain strong cost controls across all aspects of the business., • Compliance, • Ensure full compliance with: Licensing legislation, Health & Safety, Food Safety, Fire Safety, Employment legislation, Challenge 25 procedures, and Company policies., • Marketing & Business Development, • Drive local marketing initiatives to increase visibility., • Promote live sport, entertainment, and food offers., • Ensure social media channels are regularly updated with high-quality content., • Build relationships with local businesses, charities, and community groups., • Identify opportunities to increase footfall and revenue. What We’re Looking For • Essential, • Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar environment., • Strong leadership and people management skills., • Commercially focused with a proven track record of sales growth., • Excellent financial understanding, including labour and Gross Profit (GP) control., • Personal Licence holder (or willing to obtain one)., • Strong understanding of licensing and regulatory compliance., • Exceptional communication skills, both written and verbal., • Excellent organisational ability and attention to detail., • Flexible to work evenings, weekends, and bank holidays as required., • Desirable, • Experience managing food operations., • Experience delivering live entertainment and sporting events., • Cellar management knowledge., • First Aid qualification., • Level 2 Food Safety certification. Key Performance Indicators (KPIs) • Sales growth, • Profitability, • Labour percentage, • Gross Profit performance, • Stock variance, • Wage control, • Customer satisfaction, • Mystery visit results, • Audit compliance, • Team retention, • Employee engagement, • Online review scores, • Health & Safety compliance, • Licensing compliance What We Offer • Competitive salary, • Performance-related bonus scheme, • Clear career progression opportunities, • Ongoing training and professional development, • Company pension scheme, • Employee discounts, • Company social events, • Supportive Operations Team, • Recognition and reward programmes Our Values • People – Investing in our teams and creating opportunities for success., • Standards – Delivering excellence in everything we do., • Fun – Creating memorable experiences for our guests and our teams. If you’re ready to take ownership of a successful pub and build an exceptional business, we’d love to hear from you.

Fig & Walnut Kitchen, a vibrant Mediterranean restaurant, is seeking enthusiastic and dedicated individuals to join our front-of-house team. We are looking for candidates who are passionate about hospitality and eager to provide an excellent dining experience for our guests. Key Responsibilities: • Greeting and seating guests warmly, • Presenting menus and taking accurate food and beverage orders, • Serving food and drinks efficiently and courteously, • Clearing tables and resetting them for new guests, • Assisting kitchen staff with delivering dishes to tables (Runner duties), • Ensuring the dining area is clean, tidy, and well-maintained, • Handling guest inquiries and providing exceptional customer service, • Processing payments accurately Requirements: • Previous experience in a restaurant or hospitality setting is a plus, • A positive attitude and excellent communication skills, • Ability to work effectively in a fast-paced environment, • Strong attention to detail and a commitment to customer satisfaction, • Flexibility to work various shifts, including evenings and weekends Join our friendly team and contribute to creating memorable experiences for our guests!

Waiter / Waitress – Cococure Haus Stratford 📍 Location: Cococure Haus Stratford, 27 The Broadway, Stratford, London E15 4BQ. Cococure Haus is a premium Afro-Caribbean dining, nightlife, and entertainment venue offering high-quality food, cocktails, and exceptional guest experiences. Job Type • Full-time / Part-time, • Evening and weekend availability required Salary • Competitive hourly rate + tips Job Description We are looking for enthusiastic, professional, and customer-focused Waiters and Waitresses to join our growing team at Cococure Haus Stratford. The successful candidates will deliver outstanding customer service, ensure guests have an exceptional dining experience, and help maintain the high standards of our premium restaurant and entertainment venue. Key Responsibilities • Welcome and seat guests in a friendly and professional manner., • Present menus and provide detailed information on food and drink offerings., • Take accurate food and beverage orders and communicate them efficiently to the kitchen and bar teams., • Serve food and drinks promptly while maintaining excellent service standards., • Ensure tables are clean, organised, and fully set before and after service., • Handle customer enquiries and resolve issues professionally., • Process bills and payments accurately., • Maintain cleanliness and hygiene standards throughout the venue., • Work closely with colleagues to ensure smooth service during busy periods., • Promote a positive and welcoming atmosphere for all guests. Requirements • Previous experience in a restaurant, bar, lounge, or hospitality environment is preferred., • Excellent communication and customer service skills., • Friendly, energetic, and well-presented personality., • Ability to work in a fast-paced environment., • Strong teamwork and multitasking skills., • Flexible availability, including evenings, weekends, and public holidays., • Right to work in the UK. What We Offer • Competitive pay and tips., • Career growth opportunities within the Cococure brand., • Staff discounts and incentives., • Vibrant and exciting work environment., • Ongoing training and development.