Assistant Manager - BAO City Salary - £40000 to £42000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant BAO City are seeking an Assistant Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant Manager looking for a new role in an award winning, critically acclaimed group. The Location BAO City is located in the heart of London's Square Mile. With a menu of Taiwanese-inspired dishes - including a selection of BAOs, Taiwanese Fried Chicken and xiao chi - as well as two karaoke rooms with state-of-the-art screens, a 300,000-strong song list and drinking games, this will be one of the most exciting new openings in London this year. The Position As Assistant Manager, you will be responsible for the overall performance of the front of house team, leading them by example to deliver the highest levels of service and an exceptional guest experience; and you will work closely with the Kitchen team to ensure that the quality of the food offering is consistently delivered, as well as the Directors to proactively drive the business forward. If you have the following, then BAO wants to hear from you: Prior experience as an Assistant Manager or Restaurant Manager within a high quality restaurant; Warm, personable and professional nature; Be creative with excellent attention to detail; Passion for and knowledge of food and beverage and the London restaurant scene; Ability to inspire, motivate, lead and develop teams; Working knowledge of food hygiene and health and safety requirements; Ability to manage staff costs and review rotas accordingly; A good understanding of managing a P&L; Ability to implement and maintain effective standardised systems, processes and controls; Good knowledge of or experience in Asian cuisine and culture is a bonus!
Assist Deli Supervisors and Team members in completing daily opening and closing duties • Perform duties at the beginning and end of each shift as required, including clean up and set up. • Effectively communicate with kitchen and service staff and provide functional assistance • Ensure limited crockery damage and report any breakages to the manager • Ensure that the food hall area meets hygiene standards at all times and food safety as per Harrods requirements. • Regularly check and replenish amenities (i.e tissues, wipes, hand rolls, pens, till rolls, etc) Guest service • Assist guest in delivering an efficient and excellent service • Empty the counter, clean glassware, remove soiled wares and clean as you go. • Knowledgeable about Em Sherif Café service procedures, food and beverages to be able to inform guests and answer any related questions • Redirect guest complaints to the manager and ensure all sales, wastages, consumptions recorded in the inventory sheet.
Job Opening: Karaoke Box: Bar-Supervisor Location: 12 Smithfield Street, EC1A 9LA This role is available starting with the 5th of October. Please bear in mind we will be fully opened on the 5th of October, but we will hold interviews over the phone and trial shifts at our other branches. About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: - Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests. - Manage staff schedules, training, and performance evaluations. - Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere. - Handle customer inquiries, feedback, and complaints with professionalism and courtesy. - Maintain inventory and order supplies as needed. - Ensure compliance with health and safety regulations. - Collaborate with management to develop promotional strategies and special events. Qualifications: - Previous experience in hospitality or entertainment management preferred. - Excellent leadership and interpersonal skills. - Strong organizational and multitasking abilities. - Passion for music and a knack for creating fun, engaging environments. - Be positive and have an approachable manner - Ability to work flexible hours, including nights and weekends. - Proficient in basic computer applications and POS systems. What We Offer: - Competitive salary and performance service charge - A dynamic and supportive work environment. - Opportunities for career growth and development. - Discounts on food, drinks, and private karaoke rooms. - Company pension - Christmas parties - A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM.
Receptionist Position Open : Roles & Responsibilities : Welcome guests in a friendly, prompt, and professional manner Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximize hotel revenue Answer, record and process all guest calls, messages, requests, questions, or concerns Check guests out, including resolving any late or disputed charges Accurately process all cash and credit card transactions using established procedures Issue, control, and release guest's security-deposit in line with hotel procedures Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Take action to solve guest problems/complaints using appropriate service recovery guidelines Follow established hotel safety protocols and procedures always. Immediately report, any health and safety incident, security breaches, concerns or suspicious behaviour to the manager May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes. Work as part of a team and communicate as per hotel procedures to ensure excellent quality and service. What we need from you Please provide us with your resume. Freshers can apply You may be required to work nights, weekends, and/or holidays. Handling objects, products, and computer equipment.
Bartender Location: Claro-London, St. James’s, London SW1Y 4AU Experience: At least 1 year in a quality Restaurant at this level or similar Salary: £14 - £17 p/hr Claro London is seeking a Bartender to join our team. The successful candidate will be friendly, personable, and passionate about spirits, cocktails, wine and food. This is a great opportunity for anyone who loves the bar and is looking for a new role in an award-winning group. About Claro London Claro London is the second restaurant by renowned chef Ran Shmueli, focusing on Mediterranean cuisine with fresh ingredients, artisanal producers, and innovative suppliers. We are dedicated to providing an exceptional dining experience with top-tier service, quality, and creativity. Our team is passionate about food, drinks, and hospitality. The Position Generous, kind and dedicated. At Claro we treat each other as we do to our guests. Passionate about delivering exceptional customer service and a commitment to exceeding guest expectations Providing impeccable and friendly service to patrons, ensuring a positive and memorable experience for every guest Ability to work collaboratively in a fast-paced and dynamic restaurant environment Crafting exceptional cocktails and showcase your creativity by developing and executing a diverse range of drinks that compliment Claro culinary heritage. What we offer in return: Treat Yourself Up to 30% off dining with friends and family Discounted access to many branded shops across the UK Look After Yourself Employee Assistance Program Access to Financial Advice
Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Open Table and/or Seven Rooms experience. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting. - Experience with either Open Table or Seven Rooms. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Currently hiring for Barback positions Our ideal candidate would have: - Previous experience desirable - Ability to work in a fast-paced environment while maintaining attention to detail - Strong customer service skills with a focus on guest satisfaction - Great communication skills with guests as well as the team members What we offer : - Monday to Friday (except private events) - Bank holidays off - Access to the gym - Career growth opportunities - Staff food - Uniform - Various discounts - 50% off when dinning in the restaurant
Are in the market for a new role? Do you have a passion for exceptional customer service? Would you like to join a growing company that prides itself on work life balance, a mental health led culture and of course, providing some of the best salary and incentives in the industry! If so, we would love for you to join us! Market Halls is redefining the British concept of food halls, which since 2018 has brought back community hubs with eclectic dinning experiences back into iconic abandoned landmarks. Our aim is to bring these unloved spaces back to life to house independent restaurants, street food traders, bars & centralised communal dining areas, providing customers with variety & quality. Inspired by worldwide influences and trips to hundreds of food halls, captivating architecture, standout bar experiences, trusted membership clubs, hotels, urban escapes and community hubs, our emphasis is on creating a bustling atmosphere of fun. Market Halls is the ultimate destination; blending imaginative food experiences with great bars, a cultural events programme, community initiatives, a place to work and a place to meet friends. It’s a place where ‘staying awhile’ is highly encouraged. As a part of our new floor team, you will receive: A competitive salary of £11.50 - £12.00 (depending on experience). Access to Hospitality rewards, a unique benefits platform that allows exclusive discounts to gyms, retailers and other restaurants as well as a 24/7 confidential mental health chatline. 20% off ALL MH trade stands for you to enjoy a bite to eat or drink with your loved ones. Bottomless hot drinks when you’re working and delicious and nutritious food to keep you going all shift long. A whopping 28 days paid holiday (including Christmas Day, Boxing Day, New Years Day and your birthday). A stellar training and development programme bespoke curated for each employee including coaching, mentoring, workshops and project work. As our new floor team member, you will be ensuring our guests are well looked after and have the best possible experience during their visit. That involves ensuring the site is all set up for service, greeting and interacting with guests while removing utensils and clearing tables, assisting in reporting any safety or security issues to relevant management and upselling and recommending our guests the very best food and drink our traders have to offer! We are looking for individuals who truly have an engaging energy and previous experience in hospitality, who can interact with our guests whilst on the floor. Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Caffè Concerto is thrilled to announce the opening of our newest location in Leeds! We are seeking enthusiastic and motivated individuals to join our team as Runners and help us set the stage for success. As a Runner at Caffè Concerto, you will play a crucial role in ensuring smooth and efficient service by delivering orders to our guests promptly and accurately. Your attention to detail and commitment to providing excellent customer service will contribute significantly to the overall guest experience. Requirements : •Positive attitude and experience is required •Have working knowledge of beer, wine and liquor and common drink recipes. •Must have the stamina to work full time and flexible shifts •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess basic math skills and have the ability to operate a cash register •Be able to communicate and understand the English language(s) with our customers If you are enthusiastic about hospitality and want to be part of our new adventure, apply now!
**Polisher / Runner at Sabor** Salary - up to £14 per hour Schedule - Full Time Sabor are seeking a Polisher/Runner to join their team. The successful candidate will be friendly, personable and passionate about all thing’s food and drink. This is a fantastic opportunity for to start your journey in an award-winning, critically acclaimed group. **Benefits & Culture** Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: ** Treat Yourself** Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Cost price wine through our suppliers Perkbox - access to tons of retail discounts and our wellbeing hub Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Additional holiday for every year with us (rising to 30 days) Employee referral scheme - paying up to £600 per referral Staff parties & long service awards
Join Our Team at Café Concerto! New Opening in Leeds - Coming Soon We are excited to announce the opening of our new Café Concerto beginning of November in Leeds and are looking for passionate individuals to join our team! We are seeking a dynamic and motivated Manager to lead our team with passion and excellence. The ideal candidate will possess strong leadership skills, a flair for customer service, and a proven track record in managing and motivating staff. As the Manager, you will oversee daily operations, ensure exceptional service standards, and drive sales performance, all while fostering a positive and collaborative work environment. If you are enthusiastic about delivering a memorable customer experience and have a keen eye for detail, we would love to hear from you. Join us at Caffè Concerto and help create an inviting atmosphere where every guest feels valued. If you are enthusiastic about hospitality and want to be part of our new adventure, apply now!
Full Time Bartender: Private Members Club, nestled under the historic streets of London, our basement lounge in Bank is home to six private meeting rooms, three Brunswick Championship pool tables and a cinema for both private hire and club screenings. At Eight we take immense pride in providing exceptional dining experiences to our valued members and guests. To further enhance our service, we are currently seeking a talented and enthusiastic Bartender to join our team on a full-time basis. We value professionalism, attention to detail and a warm, welcoming attitude. If you have a passion for hospitality and a desire to be a part of a thriving establishment, we encourage you to apply.
About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced, fun and friendly cocktail bar tender to join our busy team. To perform this role, you will be responsible for delighting our guests with your flaring, craft beer knowledge and banter, ensuring excellent customer service and maintaining our high standards. You can think on your feet, react and above all, bring the party. Big personalities to the front! Position vacant due to internal promotions! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Ability to work flexible hours, including days, nights, weekends and holidays We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career
As a Waiter/Waitress at Swiss Butter, you will be responsible to provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvellous time; they will want to return again and again
Full time & Full flexibility required Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Open Table and/or Seven Rooms experience. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting. - Experience with either Open Table or Seven Rooms. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. · Paid breaks. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 25h per week. · Salary up to £13 per hour
We are looking for a Chef de Partie to join us at our Luxury 5 star Hotel in London. Must have Culinary Experience !! Must Have Great communication!! You must have a minimum 1 years experience as a Chef. Responsibilities: To start your shift on time in the correct uniform To accept flexible work schedule necessary for uninterrupted service to the food production function; to remain on shift beyond your scheduled time due to demands of the business to ensure guest satisfaction. To promote a helpful image to clients and to give full co-operation to any staff members requiring assistance for a customer, having a caring and helpful attitude and anticipating customer’s needs whenever possible, to enhance quality service and in turn to enhance client satisfaction. To maintain effective communication within the team and to attend hotel meetings, briefings and training sessions when required. To ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly. To set up the mise en place ensuring proper amounts are in place for forecasted covers, functions and all reservations. To prepare and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation; to ensure that each dish is delivered on time and to the standard required using the assistance of the Chefs on duty if needed. Supervise the proper set-up of each item on menus and insures their readiness To maintains own working area, materials and company property clean, tidy and in good working order. Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly. To confer closely with the Head Chef and Sous Chef daily You MUST have the right to work in the UK and will have to provide evidence in order to be considered for the job.
We are seeking a dynamic and customer-oriented Bartender/Waiter to join our team. The ideal candidate will be responsible for creating memorable dining experiences by providing excellent service, crafting quality beverages, and maintaining a welcoming atmosphere. You will play a crucial role in ensuring customer satisfaction by efficiently handling orders, delivering food and beverages, and engaging with guests in a friendly and professional manner. Key Responsibilities: Customer Service: Greet and welcome guests upon arrival. Provide menus, take orders, and make recommendations based on customer preferences. Serve food and beverages promptly and accurately. Engage with customers to ensure a positive dining experience. Address customer inquiries and resolve complaints in a courteous manner. Bartending: Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences. Maintain a clean and organized bar area. Check identification to verify legal drinking age. Restock and replenish bar inventory and supplies.
JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. As an experienced Waiter / Waitress, we're confident in your ability to deliver standout service in our dynamic environment. Join Pachamama East, our venue in Shoreditch, close to Old Street station. For the Waiter / Waitress role, we offer the following benefits and opportunities: Attractive salary based on your skills and experience. Referral scheme with a £300 bonus for a successful candidate. Complimentary breakfast, lunch, and dinner for all employees. Generous staff discount at all group's restaurants. 28 days of holiday, ensuring a balanced professional and personal life. Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: Comprehensive on-the-job training to enhance your skills and knowledge. A friendly and positive work environment fostering respect and teamwork. Psychological, financial and legal support available through our Employee Assistance Programme (EAP). Salary paid monthly -- on the last Friday of each month. Emergency advance payments available in exceptional circumstances. Complimentary dinner at one of our venues for your Birthday! If this sounds of interest to you, please apply . Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.
JOIN OUR FAMILY Are you ready to embark on an amazing career in the hospitality industry? We may be brand new, but our hotel The Mercure is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. With the imminent opening of our sister hotel The Ibis hotel, and as such to maintain our high standards, we're seeking passionate and dedicated professionals to join our team and help lead our Food and Beverage departments across both hotels. At The Mercure and the Ibis Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FOOD&BEVERAGE TEAM MEMBER AT MERCURE PAIGNTON What you'll be doing... Attending to customers upon entrance To be responsible for restaurant, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. To be responsible for the cleanliness of all equipment used in the restaurant and ancillary areas. Taking food and drink orders from customers with a pleasant attitude Preparing drinks and serving them to customers in a timely manner Running food orders from the kitchen, verifying that they are correct, and serving them to customers To ensure that all guests are dealt with in a professional manner in accordance with company standards. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... Experience in a customer facing role is preferred Ability to work in a fast-paced work environment and deliver orders in a timely manner Excellent interpersonal skills Customer-oriented approach Pleasant, bubbly personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and positive working environment! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out 20 years old and under £10.50 - 21 years old and over £11.44 per hour Zero hour contracts to fit around your flexibility To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £10.92 - £11.44 per hour A DAY IN THE LIFE OF A FOOD AND BEVERAGE TEAM MEMBER AT IBIS STYLES AND MERCURE PAIGNTON What you'll be doing... Reporting to the Food and Beverage Manager, you can expect your working day to include the following. • Attending to customers upon entrance • To be responsible for restaurant, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. • To be responsible for the cleanliness of all equipment used in the restaurant and ancillary areas. • Taking food and drink orders from customers with a pleasant attitude • Preparing drinks and serving them to customers in a timely manner • Running food orders from the kitchen, verifying that they are correct, and serving them to customers • To ensure that all guests are dealt with in a professional manner in accordance with company standards. We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Food and Beverage Team member, you will need the following qualities and skills: • Experience in a customer facing role is preferred • Ability to work in a fast-paced work environment and deliver orders in a timely manner • Excellent interpersonal skills • Customer-oriented approach • Pleasant, bubbly personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and positive working environment! RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Zephyr Restaurant is proudly delivering an exceptional gastronomic guest experience being a part of Pachamama Group. As an experienced Food Runner, we're confident in your ability to deliver standout service in our dynamic environment. For the Runner role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience. • Referral scheme with a £300 bonus for a successful candidate. • Complimentary breakfast, lunch, and dinner for all employees - save money on your food bill! • Generous staff discount at all group’s restaurants. • 28 days of holiday, ensuring a balanced professional and personal life. • Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge. • A friendly and positive work environment fostering respect and teamwork. • Psychological, financial and legal support available through our Employee Assistance Programme (EAP). • Salary paid monthly – on the last Friday of each month. • Emergency advance payments available in exceptional circumstances. • Complimentary dinner at one of our venues for your Birthday! Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.
Company Description Pygmalion LTD Coffee House in EF 22 Chelsea Manor Street, London, SW3 5RL Role Description This is a part-time, on-site role for a barista at EF 22 Chelsea Manor Street, London, SW3 5RL. As a Barista, you will prepare and serve coffee, maintain a clean and organized workspace, and provide excellent customer service to guests. No need to clean the dishes/cups and floor. Qualifications Previous experience in a similar role is preferred Knowledge of coffee preparation techniques Excellent customer service and communication skills Ability to work well in a team Attention to detail and cleanliness Shift and schedule . 8-hour shift . Weekend closed . £13 per hour
Restaurant Manager Job Opportunity Are you looking for an exciting opportunity to work in a fine-dining environment? Join our team as a Restaurant Manager at our high-end kosher restaurant, where you’ll help lead a motivated and service-oriented team. We're looking for evening coverage from 4:30 PM to 11:30 PM (negotiable) on regular shifts, as well as special event dates. Please note, Fridays and Saturdays are off! Lucky you! What We Offer: Competitive Pay – We value your time and effort. Complimentary Staff Meals – Enjoy delicious, high-quality meals during your shift. Lively Atmosphere – Join a fun, enthusiastic team in a fast-paced environment. Opportunities for Growth – With potential for long-term advancement within the restaurant. Key Responsibilities: Team Leadership: We’re seeking candidates with ideally 3+ years of experience, but more importantly, someone driven to push the restaurant forward and lead the team to success. Provide exceptional service to guests in a timely, efficient manner. Oversee front-of-house operations, including greeting guests, taking orders, and managing food and drink service. Ensure a clean, organised, and welcoming workspace and dining area. Work closely with the kitchen and service teams to uphold the high standards of our restaurant. Ideal Candidates Will: Thrive in a fast-paced, high-energy environment. Be reliable, team-oriented, and focused on providing excellent customer service. Have prior restaurant or hospitality experience – this is essential. Maintain a positive attitude with strong communication skills. If you're passionate about hospitality, enjoy leadership roles in fast-paced settings, and love delivering exceptional dining experiences, we’d love to hear from you!