Trabajos health and social care en Birmingham - Page 2Crear alertas

Recovery Worker \n\n📍 West Midlands \n💰 Up to £24 per hour (Umbrella) | £21.20 PAYE (Inclusive) | £18.92 PAYE (Exclusive)\nTemporary contract, 3- 6 months, Full time role working 09:00-17:00\n\nAbout the Opportunity\nService Care Solutions are proud to be supporting a reputable non-profit organisation in recruiting an experienced Recovery Worker. This is a fantastic opportunity to make a meaningful impact by supporting individuals affected by drug and alcohol addiction, helping them build healthier, more stable futures.\n\nAbout the Service\nOur client’s vision is to ensure people of all ages are safe, supported, and able to reach their full potential. Their services are designed to address complex health and social needs, enabling individuals to make positive, long-lasting changes for themselves and their families.\n\nThe Role – Key Responsibilities\nAs a Recovery Worker, you will deliver structured, person-centred support from initial engagement through to recovery and discharge. Your duties will include:\n\nCompleting comprehensive assessments for service users\nSupporting individuals throughout the full recovery pathway\nUndertaking screenings and developing tailored Recovery Plans\nDelivering 1:1 interventions based on individual needs\nManaging a caseload using effective key-working approaches\nDeveloping and reviewing Care Plans alongside multi-disciplinary teams\nProviding health and wellbeing support related to substance misuse\nPromoting motivation, harm reduction, and long-term recovery strategies\nRequirements\nTo be successful in this role, you should have:\n\nPrevious experience within the Substance Misuse or Recovery field\nStrong understanding of drug and alcohol-related issues\nExperience in key working, care planning, and caseload management\nAbility to engage individuals with complex needs\nExcellent communication and motivational skills\nEnhanced DBS\nBenefits of Joining Service Care Solutions\n\nDedicated consultant support\nWeekly pay\nFull compliance assistance\nAccess to a wide range of temporary and permanent roles\nLoyalty bonus schemes\nIf you are interested in this role then please apply via the link or by sending your CV to (url removed)

Mental Health Triage Advisor \n\nDo you have a level 3 qualification in health/social care or significant experience in a mental health-based field\n\nJoin South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.\n\nPosition: Mental Health Triage Advisor \n\nLocation: Harborne (covering South Birmingham) /Hybrid\n\nHours: Part-time, 18.5 hours per week\n\nContract: 2 years fixed term\n\nSalary: £27,000 per annum (pro rata)\n\nBenefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.\n\nClosing Date: Sunday 27th April (midnight)\n\nInterview Date: 7th/8th May 2026\n\nThe Role\n\nThe service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities.\n\nYou will support the delivery of timely, compassionate, and effective triage for people presenting with emotional wellbeing or mental health concerns. You will act as the first point of contact, gathering key information, assessing presenting needs, ensuring safe decision-making, and coordinating signposting or onward referral to appropriate community, or clinical services. Triage support will involve both telephone and community-based support as required and appropriate.\n\nDuties and responsibilities include:\n\nInitial Contact & Triage\nCoordination & Signposting\nRecord Keeping & Data Quality\nPartnership Working\nPartnership Working\n\nAbout You\n\nYou will have a level 3 qualification in health/social care or significant experience in a mental health-based field and experience of:\n\nWorking within a mental health environment in either clinical or community settings\nWorking in wellbeing support either face to face or telephone based\nRisk assessment and de-escalation skills and experience\nCommunicating with a range of people, in particular those experiencing distress or poor mental health\n\nAbout the Organisation\n\nOur client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.\n\nYou may also have experience in areas such as Mental Health, Mental Health and Wellbeing, Mental Health Support Worker. #INDNFP\n\nPlease note this role is advertised by the recruitment agency acting for the client, Not For Profit People

We are seeking a compassionate and experienced Senior Support Worker to join our clients mental health team. In this role, you will provide high-quality, person-centred support to individuals experiencing mental health challenges, promoting independence, recovery, and wellbeing.\n\nAs a senior member of the team, you will also take on leadership responsibilities, supporting junior staff and ensuring the delivery of safe and effective care.\n\nKey Responsibilities\n\n * Provide practical and emotional support to service users with a range of mental health needs\n\n * Develop and implement person-centred support plans\n\n * Lead shifts and coordinate day-to-day service delivery\n\n * Support, mentor, and supervise junior support workers\n\n * Administer medication in line with policies and procedures\n\n * Maintain accurate records and reports\n\n * Work collaboratively with healthcare professionals, families, and external agencies\n\n * Promote safeguarding, dignity, and respect at all times\n\nAbout You\n\n * Previous experience in a mental health support role (essential)\n\n * Experience in a senior or supervisory role (desirable)\n\n * NVQ Level 3 (or equivalent) in Health & Social Care (or willingness to work towards)\n\n * Strong understanding of mental health conditions and recovery approaches\n\n * Excellent communication and leadership skills\n\n * Ability to remain calm and resilient in challenging situations\n\n * A commitment to person-centred care and inclusion\n\nWhat We Offer\n\n * Competitive salary and benefits package\n\n * Ongoing training and professional development\n\n * Career progression opportunities\n\n * Supportive and inclusive working environment\n\n * Employee wellbeing programmes

Location: Birmingham\nHours: 37.5 hours per week\nContract: Full-time, Permanent\nSalary: £25,000 - £28,000 per annum\n\n On-call may be required, which would be paid on top of the salary.\n\nWe are recruiting a Care Coordinator to join Leaf Complex Care, part of the Catalyst Care Group, supporting the delivery of high-quality, person-centred care across the Birmingham area. This role is central to the smooth coordination of daily care services, ensuring individuals receive consistent support while staff are scheduled effectively and supported in their roles.\n\nAbout Leaf Complex Care\n\nLeaf Complex Care provides specialist support to individuals with complex needs, enabling them to live safely and independently within their communities. The organisation is known for its compassionate, structured approach to care delivery and its commitment to both service users and care professionals.\n\nAbout the Role\n\nAs a Care Coordinator, you will play a key role in organising daily care delivery by managing rotas, coordinating staff allocation, and responding to operational enquiries. You will work closely with internal teams to ensure care arrangements run smoothly, records are maintained accurately, and services meet required standards.\n\nThis is a varied and fast-paced position, ideal for someone who enjoys problem-solving, organisation, and being at the heart of service delivery.\n\nKey Responsibilities\n\n * \n\n Coordinate daily rotas to ensure care packages are safely and consistently covered\n\n * \n\n Act as a main point of contact for staff and internal teams, handling day-to-day enquiries\n\n * \n\n Work collaboratively with colleagues to support effective and responsive care delivery\n\n * \n\n Match staff skills, experience, and availability to individual care requirements\n\n * \n\n Maintain accurate records in line with company procedures and compliance expectations\n\n * \n\n Support continuous service improvements and positive team working\n\n * \n\n Participate in the on-call rota as required\n\nAbout You\n\n * \n\n Experience in care coordination, health and social care, or a relevant administrative role\n\n * \n\n Ability to manage multiple priorities within a busy operational environment\n\n * \n\n Strong communication skills with excellent attention to detail\n\n * \n\n Confident using Microsoft Word, Outlook, and Excel\n\n * \n\n NVQ Level 2 in Health and Social Care (or equivalent)\n\n * \n\n Full UK driving licence\n\nBenefits\n\n * Discounts available across a wide range of retailers\n\n * Company pension scheme\n\n * Access to gym and cycle-related savings initiatives\n\n * Health cash plan for routine medical expenses\n\n * Life assurance cover\n\n * Critical illness protection\n\n * Income protection support\n\nApply Now\n\nIf you're organized, proactive, and passionate about supporting others, wed love to hear from you!\nClick Apply Now, and let's arrange a quick chat about this exciting opportunity.\n\nAt Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.\n\nAs a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments.\n\nWe take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.\n\nJoin us in championing our values and building a workplace where everyone can thrive.\n\nWe are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.\nThe successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required

JOB TITLE: Supported Housing Officer\nACCOUNTABLE TO: Housing Services Manager and Housing Team Leader\nHOURS: 37.5 per week Monday -Friday\nSALARY: £24,784.50 per annum\nJOB PURPOSE: The day to day running of all Future Health and Social Care properties is a joint responsibility of housing officers. You will be discussing benefit needs, signposting for welfare advice, and providing Intensive Housing management for all tenants.\nIn addition you will be expected to work closely with support staff and mental health teams to ensure that you provide a quality service to all tenants of Future Health and Social Care. All applicants for housing require approval for social housing status so the supported housing officer will ensure that all support needs are being met. If there are any concerns regarding the delivery of this service, this should be reported to your manager and the appropriate professionals.\nMAIN TASKS:\nTo ensure that properties are kept in good condition and are well maintained through regular inspections and satisfaction surveys.\nTo ensure the effective control of security operations, door access systems and comply with health and safety regulations.\nTo record that all equipment in each property is in good working order, maintained in a clean and functional state of repair, and all repairs needed in the communal areas are documented and reported.\nTo receive and record information regarding housing, health and safety and maintenance issues ensuring the completion of appropriate paperwork.\nTo take appropriate action to protect Future Health and Social Care including identifying activities that may result in property damage.\nTo ensure that you are up to date with data protection legislation and operate in a way that protects the organisation, staff and tenants.\nTo liaise with the Housing Service Manager, tenants, contractors and support staff as necessary.\nTo positively promote the image of Future Health and Social Care in all dealings with tenants, colleagues, and other agencies by providing a professional and quality service.\nTo provide a presence, in support of tenants, undertaking regular visits to site and reporting any acts of nuisance particularly in relation to crime, parking, noise, loitering and rubbish on site.\nTo prepare written reports in respect of any acts of vandalism, damage, arrears or any other tenancy breaches. This should then be acted upon with the support of the housing team leader.\nTo develop, implement and review the support plan/risk assessment set out for each tenant within your patch.\nTo provide a professional front line enquiry and reception service to tenants, visitors and contractors and to deal appropriately with any day to day enquiries and complaints or redirecting, as necessary. To deal with enquiries in a confidential and professional manner.\nTo complete satisfaction surveys in relation to housing standards and ensure appropriate signposting where tenants do not appear to be managing their home well.\nTo report any on-going concerns regarding grounds and property maintenance to the Housing Service Manager.\nTo participate in training courses which are deemed beneficial to the post.\nTo undertake any other duties and responsibilities as are within the spirit of\nthe job purpose, the title of the post and its grading.\nLike most Supported Housing Officers, you will work from 9 to 5, Monday to Friday. From time to time Future Health and Social Care, in agreement with employees may amend this job description after full consultation with the post holder.\nI hereby confirm that I have read and accept the job description as set out above\nEssential/ Desirable\nQualifications\n * \n A good standard of general education\nKnowledge/ Experience\n * \n Experience of working in social housing\n * \n Experience of providing support to vulnerable tenants and monitoring their wellbeing.\n * \n Experience of completing risk assessments and support plans\n * \n Experience in providing housing management\nSkills/Ability\n * \n Commitment to providing a good quality housing service\n * \n Good written and verbal Communication and organisational skills\n * \n Ability to prioritise own work load\n * \n Report writing skills\n * \n Ability to use Microsoft packages and tenancy systems\n * \n Good IT skills overall\nOther\n * \n Well mannered, courteous and professional\n * \n Caring but firm approach to tenants\n * \n Understanding of housing policies and procedures

Organization: Elizabeth School of London Position: Associate Lecturer/ Lecturer Health and Social Care Type of Employment: Full-Time Working Hours: Monday to Sunday, 9AM-5PM (weekend flexibility required) Salary Range: £26,000-43,500 Per Annum Requirement: Full right to work in the UK Location: On-site, Birmingham (Apsley House), UK About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential Purpose of the role You will contribute to the delivery of various full-time programmes which are developed in partnership with renowned institutions such as Canterbury Christ Church University, Bath Spa University, St Mary's University Twickenham London, and others. Main duties and responsibilities As an Associate Lecturer, you will play a fundamental role in delivering high-quality teaching and learning experiences within your subject area. Your duties will include: • Providing high-quality teaching and learning across various programmes within a Higher Education setting, focusing on foundational aspects of your subject., • As associate lecturer you will also be required to go through training and shadowing of other lecturers, • Collaborating with colleagues to contribute actively to the development and continual improvement of courses., • Participating in the creation of module-specific Scheme of Work and developing relevant module materials., • Delivering subject-specific sessions in alignment with learning outcomes and syllabuses., • Deploying assessments appropriately as outlined by the assessment team and providing timely formative feedback to students., • Ensuring compliance with Programme Specifications of respective Awarding Bodies and Universities., • Producing module/unit reports and contributing to the School’s Research Department. Demonstrating effective communication with students from diverse backgrounds. As a Lecturer, your duties will include: • Provide high-quality teaching and learning across a range of programs within a Higher Education setting, particularly Foundation year., • Tutor students, offering appropriate support to enable them to achieve their goals and progress to positive destinations., • Contribute to the development and continual improvement of courses, coordinating effectively with both staff and students., • Contribute to the production of module/unit-specific Scheme of Work., • Develop module materials for each of the modules being undertaken., • Provide/Deliver/Facilitate subject-specific sessions in line with the Learning Outcomes and syllabuses of modules., • Deploy assessments appropriately as set out by the assessment team., • Set out measures to understand the learning needs of students on their modules., • Support students with timely formative feedback to the extent prescribed by each of the program specifications., • Mark and provide summative feedback within the prescribed deadline published by the Assessment Team., • Ensure that all expectations of the Programme Specification of respective Awarding Bodies and Universities under which modules are being taught., • Produce appropriate module/unit reports., • Ability to communicate clearly and appropriately with students from diverse background. Skills and Qualifications Essential Requirements: • Master's degree and/or a PhD in the relevant area., • Previous lecturing experience for similar courses at HEI level., • Work in line with Blackboard / VLEs, MS Teams / Zoom., • Demonstrable ability to communicate effectively with colleagues and students. Desirable Requirements: • Experience working in the industry of your subject., • Teaching qualifications: PGCHE, MA in HE Practice, or FHEA, etc., • Understanding of cross-cultural communication and relationships., • Strong communication and presentation skills., • Demonstrating a commitment to excellence in teaching and learning. Why Join Us At ESL, we are proud of our dynamic and growing community. As we rapidly expand, we’re building a culture that’s all about growth, collaboration, and innovation. Our employees work together in an environment where ideas flow freely, and team spirit is the core of everything we do. The academic environment we cultivate encourages personal and professional growth, making it an exciting time to join us. Being a part of our team, you will have the opportunity to help shape our future, contribute to our continued success, and enjoy the benefits of being part of a forward-thinking institution. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Job Title: Employability Tutor (HE) Location: Birmingham Salary: £35,608 - £37,694 per annum - SS5 Job type: Permanent, Full Time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Hired provides careers, employability and placement services to our students. We currently have a vacancy for an Employability Tutor supporting both placement provision for established and new HE courses and building employability and career management skills to deliver positive graduate outcomes. You will need to develop strong links with UCB Schools and Departments regarding the service, as well as engage directly with employers to source and develop partnership and placement opportunities. The successful candidate will have knowledge of supporting students, either into placements/work experience, or have recent industry experience relevant to early years education or the health and social care sector. You will have excellent communication and organisation skills, the ability to work with a diverse range of clients, and proficiency in administration and the use of IT. To be successful in this application, you will possess a minimum level 3 qualification. Flexibility and a willingness to conduct placement visits off-site as required are essential. Benefits: • Generous allocation of annual leave, • 29 days' paid leave per year, • 12 Bank Holidays & Concessionary Days, • Excellent Local Government/ Pension Scheme, • Employer Contributions - 20.9%, • Subsidised private healthcare provided by Aviva including a Digital GP Service., • Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support, • Annual health MOTs with our Registered Nurse, • Excellent staff development opportunities including professional qualification sponsorship, • A variety of salary sacrifice schemes including technology and cycle., • Heavily-subsidised on-site car parking in central Birmingham, • Hybrid working opportunities All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 19 April 2026. Interview Date - Thursday 30 April 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Tutor, Head of Careers, Head of Courses, College Team Leader, College Trust Coordinator, College Recruiter, College Selection, Assessor, Apprenticeship Assessor, Employment Tutor, General Administration, College Assessor, Course Promoter, Business Development, Customer Relationship Officer, may also be considered for this role.

Senior Family Support Worker\nWe are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.\nJoin South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.\nPosition: Senior Family Support Worker\nLocation: Edgbaston & Northfield Districts/Hybrid\nHours: 37 (9 – 5 Monday – Thursday, 9 – 4:30 Friday)\nContract: Full Time - Fixed Term until March 2027\nSalary: £30,000\nBenefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies.\nClosing Date: 26th April 2026 (Midnight)\nInterview Date: 5th May 2026\nThe Role\nWorking with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.\nYou will work within the Early Help Locality multi-disciplinary team to provide a timely and frontline response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities.\nAs an Early Help Senior Family Support Worker, you will have responsibility for practice development. You will work at an operational level with the Service Manager to provide support to the Family Support Worker Team.\nYou will carry a reduced case load, demonstrating a strong practice base that can be role modelled to staff. In addition, you will need to promote inclusion and demonstrate a sound knowledge of safeguarding and quality assurance.\nDuties and responsibilities include:\n * Leadership & Operational Support\n * Practice Development\n * Direct Work With Families\n * Partnership Working\n * Recording & Administration\n * Safeguarding\nAbout You\nWe are looking for someone with a level 3 Qualification in relevant area (Health and Social Care, Family Worker or similar) and experience of:\n * Delivering outreach or one to support work.\n * Supporting families and individuals with complex support needs\n * Forging links and establishing relationships with partner agencies\nYou we also have knowledge of VCSE organisations within the locality and support available for families and good administration and record keeping skills.\nAbout the Organisation\nOur client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.\nYou may also have experience in areas such as Family Support Worker, Children’s Support Worker, Senior Family Support Worker, Senior Children’s Support Worker, Family Support Case Worker, Family Outreach Worker, Family Outreach Support Worker. #INDNFP\nPlease note this role is advertised by the recruitment agency acting for the client, Not For Profit People

Health and Wellbeing Coach\n\nDo you want to work in a role that combines Health and Wellbeing Coach motivational interviewing techniques with the skills of Psychological Wellbeing practices\n\nWe are looking for a Health and Wellbeing Coach to provide a supportive service, working within a mix of community settings and Primary Care, supporting patients to take proactive steps to improve their own mental health and wellbeing. \n\nPosition: Health and Wellbeing Coach\n\nLocation: South Birmingham Locality/Hybrid\n\nHours: Full-time, 2 roles available\n\nContract: 2 years fixed term\n\nSalary: £27,500 - £29,000 (dependant on qualifications and experience)\n\nBenefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.\n\nClosing Date: Sunday 26th April (midnight)\n\nInterview Date: 5th/6th May 2026\n\nThe Role\n\nYou will provide low intensity interventions that will help patients to manage their own recovery. Sessions will be delivered both on a one-to-one and group basis, coaching and motivating through multiple sessions, setting goals and agreeing action planning to support effective outcomes. You will work closely with other support organisations including South Locality partners comprising of Counsellors and other mental health professionals, Community Mental Health Teams, Primary Care partners and wider health and wellbeing services.\n\nYou will be required to effectively manage a caseload of patients and maintain accurate and concise records and ensure effective onward referral processes are in place and utilised. \n\nDuties and responsibilities include:\n\nConduct patient-centred interviews to identify areas where patients wish to see change and agree action plan and steps in conjunction with patients\nMake accurate assessments of the risk patients pose to themselves and others and on the suitability of new referrals\nSupport referral partners to make appropriate referrals to the service\nDevise a shared treatment plan with your patient\nProvide low-intensity interventions\nProvide both group and one to one support to patients\nLiaise with partners across the service to ensure the right type and level of support is provided to patients\nDevelop strong professional relationships with wider mental health services, Primary Care and external support services\nLiaise with external agencies\nDesign and completion of relevant paperwork\n\nAbout You\n\nAs a Health and Wellbeing Coach, you will have a Coaching/Counselling qualification gained through a PCI accredited organisation (or be willing to work towards) (H&WB Coach 4 day training) and a Mental Health based qualification e.g. NVQ Level 2 or above. You will have experience of supporting patients with low level mental health issues and conditions.\n\nYou will also have experience of:\n\nUsing coaching approaches and techniques or other supportive strategies (e.g., Motivational Interviewing)\nProviding one to one and group support based on patient need\nManaging a caseload of patients, prioritising in accordance with need and support required\nWorking as part of a multi-disciplinary team, working alongside internal and external agencies to provide comprehensive support\nDevelopment of shared treatment plans in coproduction with patients\nPlanning and prioritising own workload\nAccurate record keeping in relation to patient records, referrals and outcomes\n\nAbout the Organisation\n\nOur client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.\n\nYou may also have experience in areas such as Health, Wellbeing, Health Coach, Wellbeing Coach, Counsellor, Counselling, Mental Health, Mental Health Wellbeing, Health Coach, Mental Health Wellbeing Coach, Mental Health Counsellor, Mental Health Counselling. #INDNFP\n\nPlease note this role is advertised by the recruitment agency acting for the client, Not For Profit People

Principal Care First: Further Education Campuses – Great Barr Campus is primary base – however you will be required to work across Tamworth Campus and Walsall Campus Salary: £80,000.00 per annum (not pro rata) Hours: 37.5 hours per week | Monday to Friday | 8.30am – 4.30pm Contract: Permanent | Term Time Only Eligibility: UK applicants only. This role does not offer sponsorship. This is not just a Headship. It’s a once-in-a-career opportunity to create something truly special. We are seeking an exceptional and visionary Principal to lead a multi campus specialist further education college; supporting young people with SEMH, Autism, and associated needs. The college operates across multiple campuses, located in Great Barr, Walsall, and Tamworth. From day one, you will shape the culture, values, and strategic direction of a college designed around understanding, inclusion, and ambition. Your leadership will ensure that every learner receives a personalised, high-quality educational experience that empowers them to achieve their potential and prepares them for adulthood. This is your chance to build a setting where young people who may have struggled elsewhere finally feel safe, understood and empowered to succeed. As Principal, you will have the rare opportunity to: • Design and develop a specialist college from the ground up, • Embed therapeutic, trauma-informed practice at the heart of learning, • Create a culture where wellbeing, safety and progress go hand in hand, • Lead, inspire and grow a high-calibre multidisciplinary team, • Build a college where students belong, thrive and achieve their potential What You’ll Do • Provide strategic leadership and a clear, inspiring vision for a specialist SEMH and Autism setting, • Create a nurturing, ambitious and trauma-informed environment where behaviour is understood as communication, • Lead on safeguarding, quality, compliance and operational excellence from day one, • Recruit, develop and inspire a passionate, skilled staff team, • Work in close partnership with therapists and specialists to deliver highly personalised pathways We’re seeking a leader who brings heart, resilience and expertise in equal measure: • An experienced Principal or Deputy Principal within SEN, SEMH, specialist provision or further education, • A deep understanding of trauma-informed practice and inclusive education, • Strong knowledge of Ofsted and/or ISA frameworks for specialist settings, • Proven ability in budget management, resource planning and leading change, • A passionate advocate for high expectations and aspirational outcomes for every student Care First provides person-centred education and day provision for young adults with learning difficulties, autism, mental health needs and complex needs. Our tailored programmes help learners develop life skills, build independence and thrive within their communities. We are proud to be part of Options Autism, which for over 19 years has delivered specialist care and education for children, young people and adults with autism and complex needs. Together, we are part of Outcomes First Group, pioneers of innovative, evidence-based approaches that create meaningful, measurable outcomes. In 2025, Outcomes First Group was officially certified as a ‘Great Place to Work’ for the sixth year running — something we’re incredibly proud of. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. • Life Assurance, • Pension scheme with options to increase contributions, • “Your Wellbeing Matters” – mental health support and physical health checks, • Flexible Benefits Platform (Vista), including:, • Health, wellbeing and insurance benefits, • Hundreds of UK and international discounts, • Cycle to Work Scheme & Electric Car Purchase Scheme, • Critical illness cover Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. #1

ABOUT THE ROLE As a Senior Night Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Night Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Night Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. #3231

SEN Teaching Assistant – Birmingham, West Midlands\n\nAre you a passionate and dedicated SEN Teaching Assistant looking for flexible work that truly makes a difference? Zen Educate is currently recruiting for a variety of SEN Teaching Assistant roles across Birmingham and the wider West Midlands area.\n\nWhether you are looking for the flexibility of day-to-day cover, the stability of short-term roles, or the commitment of long-term, year-long contracts, we have opportunities starting immediately in some of the city's most supportive specialist and mainstream schools.\n\nThe Role\n\nAs an SEN Teaching Assistant in Birmingham, you will be supporting pupils with a diverse range of needs, including Autism (ASD), ADHD, SEMH (Social, Emotional and Mental Health), and profound and multiple learning difficulties (PMLD). Your daily responsibilities will involve:\n\n * \n\n Providing one-to-one or small group support to ensure students stay engaged.\n\n * \n\n Assisting the Class Teacher in adapting lesson plans for inclusive learning.\n\n * \n\n Building strong, trusting relationships with pupils to support their emotional well-being.\n\n * \n\n Managing challenging behaviour with patience, empathy, and professional resilience.\n\nWhy Choose Zen Educate?\n\nZen Educate is not a traditional recruitment agency; we are a Social Enterprise dedicated to changing the way schools staff their classrooms. We believe that more money should stay within the education system, which is why we do things differently.\n\nBenefits of working with us in Birmingham:\n\n * \n\n Higher Pay for You: Because we use smart technology to connect you directly with schools, we strip away expensive "middleman" costs. This allows us to pay our SEN Teaching Assistants a higher daily rate than most traditional agencies.\n\n * \n\n Lower Costs for Schools: By reducing recruitment fees, Birmingham schools have more budget to spend on vital resources and student support.\n\n * \n\n Transparent and Ethical: As a social enterprise, our mission is to improve the lives of teachers and school staff. We don’t believe in hidden fees or restrictive "buy-out" clauses that prevent you from taking a permanent role if you find the perfect fit.\n\n * \n\n Simple Technology: Manage your diary, view bookings, and submit timesheets seamlessly through our easy-to-use app.\n\n * \n\n Dedicated Support: You’ll have a personal consultant to help you find the right SEN Teaching Assistant role in the West Midlands that matches your skills and your commute.\n\nRequirements\n\n * \n\n Previous experience as an SEN Teaching Assistant or a strong background in care, youth work, or coaching.\n\n * \n\n A compassionate, resilient, and adaptable approach to supporting children with additional needs.\n\n * \n\n An enhanced DBS on the Update Service (or a willingness to apply for a new one).\n\n * \n\n Right to work in the UK and the ability to commute within Birmingham and the West Midlands.\n\nApply Today\n\nJoin the community of educators in Birmingham who are choosing a fairer way to work. If you are an experienced or aspiring SEN Teaching Assistant, apply now to start your journey with Zen Educate and help us put more money back into the classroom where it belongs

Daniel Owen are currently recruiting for a Carpenter Multi - Repairs & Maintenance\n\nLocation: Birmingham (South Birmingham)\n Job Type: Temporary (12 Weeks Initial)\n Sector: Trades / Social Housing\n\nThe Role\n\nDaniel Owen are currently recruiting for an experienced Carpenter Multi to join a busy Repairs and Maintenance team in Birmingham.\n\nThis role requires a multi-skilled tradesperson with a strong carpentry background, alongside experience in plumbing and plastering. You will be working across social housing properties, delivering high-quality repairs and maintenance services.\n\nThis is a temporary position for an initial 12 weeks, offering a competitive hourly rate of £20-£23.\n\nWorking Hours: 8:00am - 4:30pm\n Base Location: South Birmingham (with local travel required)\n\nKey Responsibilities\n\nCarry out a variety of repairs and maintenance works within social housing properties\nDeliver high-quality workmanship across carpentry, plumbing, and plastering tasks\nTake ownership of jobs and aim for first-time fixes where possible\nComplete work within set budgets and timeframes\nEnsure compliance with Health & Safety regulations at all times\nWork independently with minimal supervision while maintaining high standards\nStay up to date with industry regulations and best practicesWhat We're Looking For\n\nEssential:\n\nProven experience as a Carpenter Multi\nStrong multi-trade skillset (carpentry, plumbing, plastering)\nFull UK driving licence (maximum 5 points)\nAbility to work independently and efficientlyDesirable:\n\nExperience working within social housing environmentsWhat's on Offer\n\nCompetitive hourly rate (£20-£23 per hour)\nCompany van and fuel card provided\nPPE supplied\nOvertime and call-out opportunities\nBonus scheme (up to 5%)\n25 days annual leave + bank holidays + birthday off (34 days total)\nAnnual pay reviews\nEnhanced maternity (26 weeks full pay) & paternity (8 weeks full pay)\nPrivate pension and life insurance\nPrivate healthcare and dental care\nCycle to work scheme\nRetail and mobile discounts\nDiscounted gym memberships\nOngoing training and development opportunities\nReferral bonus scheme (up to £3,000)About the Opportunity\n\nThis is an excellent opportunity to join a well-established and growing repairs and maintenance team, working on a large-scale social housing contract. You will play a key role in maintaining and improving homes across the Birmingham area, contributing to essential community-focused projects

Role Overview\nThe Contracts Manager / Project Manager will be responsible for overseeing an upcoming large-scale fire door installation and remediation contract within the social housing sector. This role requires a strong leader with a clear emphasis on commercial management, ensuring projects are delivered efficiently, profitably, and in line with contractual obligations. You will take ownership of both operational delivery and commercial performance across several projects, managing teams, subcontractors, and client relationships.\nKey Responsibilities\nCommercial Management:\n * Full responsibility for cost control, budgeting, and financial forecasting across multiple contracts\n * Drive and maintain strong profit margins through proactive commercial oversight\n * Identify, manage, and mitigate commercial risks at all stages of the project lifecycle\n * Oversee valuations, variations, and final accounts in collaboration with commercial teams\n * Ensure projects are delivered in the most cost-efficient and commercially effective manner\nContract & Project Oversight:\n * Manage a large scale fire door contract across social housing stock\n * Ensure all contracts are delivered on time, within budget, and to required quality standards\n * Lead and support managers and site teams\n * Monitor programme performance and implement corrective actions where required\nClient & Stakeholder Management:\n * Act as the senior point of contact for clients and key stakeholders\n * Build and maintain strong, long-term relationships to support repeat business\n * Provide clear reporting on commercial performance, risks, and delivery progress\nCompliance & Quality:\n * Ensure all works meet fire safety regulations and compliance standards\n * Maintain high levels of quality assurance and documentation\n * Promote and enforce a strong health & safety culture\nRequirements\n * Proven experience as a Contracts Manager / Project Manager within the passive fire protection sector.\n * Longevity with current / recent employer\n * Strong track record in commercial management and financial control on previous contracts.\n * Experience managing teams, subcontractors, and complex project portfolios\n * Excellent knowledge of cost reporting, forecasting, and contract administration\n * Strong leadership and communication skills\n * Full UK driving licence\nPackage\n * Salary: £60,000 – £80,000 (dependent on experience)\n * Company vehicle & fuel card\n * Bonus scheme (including an outstanding performance-related bonus structure)\n * Private medical care\n * Expenses\n * Additional company benefits\nIf this is an opportunity of interest and you believe you have the relevant experience, please apply with the latest copy of your CV. All relevant applicants will be contacted in due course

SEND Teaching Assistant - Tile Cross \n \nAre you an empathetic and dedicated SEND Teaching Assistant looking for a consistent, full-time, temp-to-perm role? Tradewind Recruitment is seeking a proactive individual to provide vital support within a specialized primary environment in Tile Cross, Birmingham.\n \nThis is a full-time opportunity starting ASAP. For the right candidate, this temporary contract will transition into a permanent position, offering long-term career stability in a rewarding SEND setting.\nThe Role: Primary & EYFS Specialist Support\n \nIn this role, you will be a key support pillar for primary students with additional needs, ensuring they can access the curriculum safely and confidently. You will work within a supportive team in Tile Cross, focusing on removing barriers to learning and celebrating every developmental milestone.\nNote: Prior experience within EYFS (Early Years Foundation Stage) is highly advantageous for this role, as many students require foundational support with sensory play and early communication.\nJob Overview\n\nPosition: 1-1 SEND Teaching Assistant (Primary)\n\nLocation: Tile Cross, Birmingham (B33)\n\nContract: Temp-to-Perm\n\nPay: £95 - £105 per day (Depending on experience)\n\nHours: Full-time, Monday to Friday, 8:30 am - 3:30 pm\nKey Responsibilities\n\nPersonalised Support: Deliver 1-1 assistance tailored to specific EHCPs (Education, Health and Care Plans).\n\nEYFS Integration: Use your Early Years knowledge to support sensory-based learning and social integration.\n\nCollaboration: Work alongside the Class Teacher and SENDCo to track progress and adapt primary learning materials.\n\nInclusive Environment: Help foster a calm, inclusive, and positive classroom atmosphere for young learners.\n\nBehavioral Support: Use de-escalation techniques and positive reinforcement to manage complex needs.\nRequirements\n\nExperience: Previous experience supporting children with SEND (ASC, ADHD, SEMH, or SLD) is essential.\n\nAdvantage: Background in EYFS or Early Years settings is highly preferred.\n\nQualifications: Relevant TA qualifications (Level 2 or 3) are a plus, but a "can-do" attitude and relevant experience are essential.\n\nCompliance: Must hold an Enhanced DBS on the update service (or be willing to apply for one).\nWhy Join Tradewind Recruitment?\n\nCareer Progression: Seamless transition from temporary to a permanent contract.\n\nProfessional Growth: Access to over 2,500 CPD courses via the National College.\n\nLocal Expertise: Benefit from a dedicated Birmingham-based consultant.\nHow to Apply\nIf you are a passionate advocate for primary SEND learners in Tile Cross, we want to hear from you!\n\nContact: Thea Fraser\n\nPhone: (phone number removed)\n\nEmail: (url removed)

Fostering Agency Responsible Individual (RI).Birmingham B15\n\nWe are looking to create and register a new Fostering agency for Birmingham and surrounding areas.\n\nThe office will be based in Calthorpe Road Birmingham B15 1TH\n\nOur new Agency require a Responsible Individual (RI).who will have sound Fostering Agency and Legal Knowledge\n\nWe are looking for a forward-thinking individual with a proven track record in developing fostering services. The individual will be required to conduct internal audits and quality checks of policies and procedures and service regulations. Identify recommendations and areas for improvement. It is important to acknowledge the expectation that there will be on call duties . Calls will be answered and then directions given to the manager should there be an incident requiring your oversight\n\nThe Fostering Agency Responsible Individual (RI) will:\n\n * Represent the organisation in dealings with Ofsted.\n\n * Act as a single point of contact for the fostering service alongside the Registered Manager.\n\n * Ensure compliance with The Fostering Regulations and National Minimum Standards.\n\n * Work strategically with their Directors of the agency to maintain a safe, well-managed service that delivers positive outcomes for children.\n\n * The successful Responsible individual applicant will work in partnership with the Registered Manager in the decisions and management of the Foster Agency;\n\n * Ensuring the service is safe, well run and complies with regulations.\n\n * The ‘responsible individual’ will represent the organisation to Ofsted.\n\n * You must have good knowledge and experience of law and practice relating to looked after children.\n\nEssential skills and experience required from our Fostering Agency Responsible Individual\n\n * A recognised social work qualification with at least 3 years post-qualifying experience in childcare social work and has knowledge of childcare law and practice.\n\n * Current HCPC registration.\n\n * At least two year’s experience relevant to fostering within the last 5 years\n\n * Experience supervising and managing professional staff ideally within an independent fostering agency\n\n * Substantial experience of managing care planning practice in care, identifying, assessing, planning, delivering, monitoring, and evaluating outcomes.\n\n * Successful experience in managing child protection and safeguarding, supporting resilience, managing risk, maximising care and welfare, health and safety issues.\n\n * Experience of working in partnership with OFSTED to achieve better outcomes for children and a clear understanding of the inspectorate expectations.\n\n * Substantial and impressive record of achievement at a management level in a children’s services setting.\n\n * Be able to demonstrate to OFSTED that you have the essential skills needed to develop the leadership and management of the Foster Agency so that it meets the Quality Care Standards and enable the children and families we support to thrive and reach their potential.\n\n * Experience of working with OFSTED/ Inspection framework & sound knowledge of SCCIF\n\n * Experience of monitoring and quality assurance of a service provision to achieve compliance.\n\nSalary & Benefits of Fostering Agency Responsible Individual\n\n * We are negotiating a Full time or Part time position\n\n * Requirements will be discussed\n\n * Salary will be around £50,000 and £60,000 plus bonus Full time and Pro Rata Part Time.x 2 days minimum\n\n * Salary (Guaranteed to increase as the Agency grows)\n\nFor more information on this Fostering Agency Registered Manager role contact Mick Hull Fieldview Care Recruitment Solutions

Kind Support is currently looking for experienced or senior support worker..\nThis opportunity is suitable for people looking to work in care settings, as well as those who may benefit from structured training and development, including recognised Health and Social Care qualifications.\nYou may be suitable for this role whether you are:\n * New to health and social care.\n * Returning to work.\n * Changing career.\n * Looking to gain qualifications alongside practical experience.\n * Please note that there is no sponsorship is available for this role.\nKey Responsibilities:\n * Supporting individuals with day-to-day personal care.\n * Assisting with mobility and daily activities.\n * Providing emotional and practical support.\n * Working as part of a care team in line with care plans.\n * Maintaining dignity, respect and safeguarding standards.\nTraining & Development:\n * Access to Health and Social Care training and qualifications.\n * Support with foundation-level learning for those without prior experience.\n * Clear progression routes into senior care roles.\nRequirements:\n * A genuine interest in care.\n * Willingness to learn and develop.\n * Good communication skills.\n * Right to work in the UK.\n * No formal qualifications required for entry-level routes.\nMature applicants and those without previous experience are welcome to apply.\nNO SPONSORSHIP AVAILABLE - Please note that there is no sponsorship is available for this role

Registered Manager\n\nLocation: Birmingham \n\nRate: £45,000 per annum\n\nPermanent | Full-time | 37.5 hours per week \n\n Extraordinary Days, Every Day.\n\nAt CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.\n\nWe have an opening for an experienced Registered Manager to oversee our Adult Residential Service. Within these services, we support individuals requiring various levels of support around both learning difficulties, mental health, and other diagnoses. We are providing individuals with practical and emotional support, enabling them to have fulfilled lives, gain further independence, and achieve positive outcomes. You will need to have proven experience of working in a similar environment and position.\n\nCare Manager Responsibilities\n\nAchieve and maintain registration with CQC \nTo be responsible for the implementation, monitoring, and reviews of the practices and systems to ensure that they meet and exceed the requirements of the service. \nTo maintain effective communication and liaison with staff, service users, families, and others while respecting appropriate confidentiality \nTo promote the company values \nTo maintain accurate notes and records as and when required \nTo deliver a high level of quality support to Service Users \nTo work as part of a team to provide high-quality care \nTo recruit, manage, retain, and train staff both individually and as team membersKey Skills\n\nPrevious experience of working with people who have learning disabilities, mental health issues, and/or Physical Disabilities, and senior/managerial experience in the sector in a managerial role \nRelevant professional qualification (Level 5) / accredited vocational qualification or working towards \nExperience of managing budgets and budget control \nAn understanding of and commitment to providing Equal Opportunities \nKnowledge and first-hand experience of current health and social care legislation, including the Mental Health Act. \nDemonstrable evidence of supporting people in a person-centered way. \nA high level of literacy, numeracy, and administrative skills, together with well-developed communication skills, both verbal and written, as well the ability to communicate effectively across multi-disciplinary teams, both internally and externally \nHave sound knowledge and understanding of the CQC Compliance standards and the desire and commitment to achieve high standards of safeguardingCompany Values\n\nFriendly \nPositive \nEmpowering \nPerson-Centred \nInnovativeWhat We Offer\n\nRecommend A Friend Bonus \nUp to 28 Days Holiday, inclusive of Bank Holidays \nFree DBS Check \nBlue Light Card \nStakeholder Pension \nFree Employee Assistance Programme \nAnnual Employee Awards Evening \nEmployee Recognition Schemes \nOngoing training with clear career progression opportunities, including access to qualifications up to degree level \nCareTech Foundation - Opportunity to apply for family and friend’s grantApply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.\n\nAbout CareTech\n\nCareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.\n\nCareTech Community Services are proud to inform you that they are a Disability Confident Leader.\n\nDue to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.\n\nSome roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.\n\nStr

Job Title\n\nLocation: Kidderminster\n\nResidential Night Support Worker – Adults\nFull Time | Shift Work | Permanent\n\nThe Opportunity\n\nWe are recruiting Residential Support Workers to join a dedicated adult residential service supporting individuals with a range of needs.\n\nThis is a rewarding frontline care role where you will provide safe, compassionate and person-centred support to adults, helping them maintain independence, develop life skills and live fulfilling lives.\n\nWe welcome both experienced practitioners and individuals new to adult social care who demonstrate the right values, resilience and commitment.\n\nThe Role\n\nAs a Residential Support Worker, you will:\n\nCare & Support\n\n• Deliver high-quality, person-centred care\n• Support with daily routines including personal care, activities and appointments\n• Promote dignity, independence and wellbeing\n• Build professional, trusting relationships\n• Create a warm, homely and inclusive environment\n\nSafeguarding\n\n• Maintain a strong safeguarding culture\n• Recognise and report concerns appropriately\n• Maintain professional boundaries\n• Act as a positive role model\n\nProfessional Practice\n\n• Follow care plans, risk assessments and support strategies\n• Support individuals who may experience distress or behavioural challenges using positive approaches\n• Remain calm in complex or high-pressure situations\n• Demonstrate emotional resilience and reflective practice\n\nRecording & Teamwork\n\n• Maintain accurate and professional records\n• Participate in handovers, team meetings and supervision\n• Work collaboratively to ensure consistent care delivery\n\nRequirements\n\nEssential\n\n• Genuine motivation to support adults\n• Strong communication skills\n• Emotional resilience\n• Willingness to work weekday and weekends\n• Commitment to safeguarding and promoting wellbeing\n• Enhanced DBS suitable for working with vulnerable adults\n\nDesirable\n\n• Level 3 Diploma in Health & Social Care\n• Experience in a regulated care environment\n• Full UK driving licence\n• Knowledge of safeguarding adults, Mental Capacity Act and DoLS\n\nIdeal Candidate\n\nYou are dependable, values-driven and professional.\nYou remain calm under pressure.\nYou understand the importance of dignity and boundaries.\nYou want to build a long-term career in adult social care.\n\nWhat You Can Expect\n\n• Structured induction and ongoing training\n• Supportive team environment\n• Opportunity to work towards recognised qualifications\n• Stable, permanent role within a regulated service

Kind Support is currently supporting individuals who are interested in starting or progressing a career as a support worker.\n\nThis opportunity is suitable for people looking to work in care settings, as well as those who may benefit from structured training and development, including recognised Health and Social Care qualifications.\n\nYou may be suitable for this role whether you are:\n\n * New to health and social care.\n\n * Returning to work.\n\n * Changing career.\n\n * Looking to gain qualifications alongside practical experience.\n\n * Please note that there is no sponsorship is available for this role.\n\nKey Responsibilities:\n\n * Supporting individuals with day-to-day personal care.\n\n * Assisting with mobility and daily activities.\n\n * Providing emotional and practical support.\n\n * Working as part of a care team in line with care plans.\n\n * Maintaining dignity, respect and safeguarding standards.\n\nTraining & Development:\n\n * Access to Health and Social Care training and qualifications.\n\n * Support with foundation-level learning for those without prior experience.\n\n * Clear progression routes into senior care roles.\n\nRequirements:\n\n * A genuine interest in care.\n\n * Willingness to learn and develop.\n\n * Good communication skills.\n\n * Right to work in the UK.\n\n * No formal qualifications required for entry-level routes.\n\nMature applicants and those without previous experience are welcome to apply.\n\nNO SPONSORSHIP AVAILABLE - Please note that there is no sponsorship is available for this role

We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of the ZEISS group, we are an international leader in the field of optics, generating 10bn EUR in revenue, with over 46,000 employees across 50 countries around the globe. As the branded leader in lenses, we offer premium and pioneering products; innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses. We are proud of our heritage and have been at the forefront of scientific discovery and innovation since our creation in 1846. We are a foundation; this means we reinvest 12% of our revenue to fund research and education, supporting progress within the optical industry and across the community. We are more successful today than we have ever been, having celebrated double digit growth for the past ten years. We‘re not stopping here because we are focused on accelerating our growth even further. If you want to be part of making this difference, then ZEISS Vision Care UK is the right place for you! The purpose of the role is to work alongside key stakeholders (Heads of Department and their teams) to implement and embed the strategic HR agenda for the business area of responsibility. To provide HR expertise to the organisation and address all associated people matters in accordance with best practice, internal compliance and legal requirements, providing hands-on and strategic input, insight, and advice on people-related issues: talent management, employee relations, coaching/development, compensation, conflict management, organizational development, and training. The HR Business Partner will play an essential role in establishing and driving the HR programs/talent initiatives forward within their area of responsibility; while always ensuring they align with a company's business objectives. They will take a lead in all L&D initiatives, supporting the HRD in defining the L&D strategy and agenda. They will support the other HRBP’s in understanding their functions L&D needs. Key Objectives and Requirements of the Role: HRBP: • The HRBP will enable the Heads of Department and their teams to implement effective HR policies and practices that will support the strategic growth of the business., • The HRBP in consultation with the HRD will offer thought leadership regarding organizational and people-related strategy and execution., • They will provide timely information and/or education for all levels of the company on HR issues., • Educate, coach, and partner with managers on performance management and employee development goals., • Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development., • Participate in the continual development of HR programs, such as recruiting, retention, compensation, benefits, and Learning & Development., • Collaborate with the HR team to champion and accelerate a ‘Great Place To Work’ and a culture of excellence in which people feel engaged and inspired to deliver top business results., • Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction., • Responsible for setting the L&D strategy and agenda for the UK business, in conjunction with the HRD, • Responsible for the management and delivery of the L&D Budget, • Is the lead contact for Talent management and Talent development initiatives, • Works closely with the HRBP’s/HR team to determine the needs of the functions/organisation on L&D topics. Helps the HRBP’s/HR Team to deliver the needs back to the organisation, • Leads on training/workshop initiatives across the organisation, • Supports the HRD in building a high performing organisation Required Knowledge & Experience Must have: • A degree in a related field, with experience working within a HR Business Partner role working across different functions, • Experience creating a leading the organisations L&D strategy, • Experience in managing multiple successful senior stakeholder relationships, • Demonstrated experience in the various HR functional areas, especially learning & development, organization development, change management, and employee relations., • Knowledge of HR programs and practices, including applicable employment law and regulations Desirable: • Demonstrated analytical thinking, problem solving, and decision making skills. Critical thinker with success in developing innovative solutions to business issues., • Outstanding interpersonal and communication skills, both verbal and written., • Demonstrated credibility and integrity in communications to ensure information flows upward and downward., • Ability to listen and understand the needs of the employees, together with those of the company., • Ability to stylistically adapt communication based on audience., • High integrity/will stop at nothing to safeguard compliance standards and company values, • Ability to manage multiple, complex issues and prioritize projects concurrently, • Coach and influence to achieve business results., • Make decisions that effectively incorporate global context and support necessary collaboration across org OUR BENEFITS • 10% Employer pension contribution (providing a 4% employee contribution)., • Bonus scheme., • Private BUPA healthcare for you and your family., • Life assurance., • Professional body subscription paid for by ZEISS., • 25 Days annual leave (plus bank holidays), increasing with service., • Free ZEISS lenses for you and discounted ZEISS lenses for your friends and family., • Employee health and well-being programme including premium access to the Calm app. Terms and conditions apply to all benefits [Local Market Specific criteria. E.g. Working Conditions, Visa requirements] Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society. Your ZEISS Recruiting Team: Kate Campbell Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age or sexual orientation and identity.

Healthcare Assistants – Temp Ad‑Hoc Agency Shifts\n\nPrivate Hospital Setting | Flexible Work\n\nFox Morris Group is recruiting Healthcare Assistants for temporary ad‑hoc agency shifts within a private hospital environment.\n\nThese roles are ideal for Healthcare Assistants seeking flexible, shift‑based work, with the ability to choose when and where they work without committing to a permanent contract.\n\nShift Type: Temp / Ad‑hoc agency shifts\nAvailability: Days and Nights\nSetting: Private hospital\nEngagement: Temporary agency work\n\nThe Role\n\nYou will support nursing and clinical teams during your shifts, delivering high‑quality, compassionate care and assisting patients with daily needs in a safe and professional clinical setting.\n\nKey Responsibilities\n\n * Assisting patients with personal care, hygiene, mobility, and dignity\n\n * Supporting patients with eating, drinking, and nutritional needs\n\n * Providing comfort and emotional support to patients and relatives\n\n * Carrying out routine observations (following appropriate training)\n\n * Supporting basic clinical procedures and pressure area care\n\n * Preparing and maintaining clinical areas, equipment, and patient beds\n\n * Working collaboratively with nurses and the wider MDT\n\nRequirements\n\n * Previous experience in a healthcare or care support role (hospital, care home, community, or domiciliary)\n\n * Compassionate and professional approach with strong communication skills\n\n * Ability to follow instructions and escalate concerns appropriately\n\n * Basic literacy, numeracy, and IT skills\n\n * Physically able to undertake moving and handling tasks\n\n * NVQ Level 2 or 3 in Health & Social Care (or equivalent) desirable\n\n * Awareness of safeguarding, infection control, and confidentiality\n\nWhy Choose Temp Ad‑Hoc Work?\n\n * Flexibility to work around your lifestyle\n\n * Exposure to high‑quality private hospital settings\n\n * Ongoing temporary shift availability\n\n * Support from an experienced healthcare recruitment team\n\nIf you’re ready for your next step and want to make a real difference to patient experience, we’d love to hear from you. For further details, please reach out to Megan Hadley with a copy of your latest CV and rate expectation to the email address provided

Help Hub Advisor\n\nLocation: Birmingham area, B9 4AA\n\nSalary: £25,877.80\n\nExpiry Date: 17th April 2026\n\nThe role\n\nAre you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? An exciting opportunity has arisen for a full-time Help Hub Advisor to join our Birmingham team!\n\nThis is a hybrid role, with the expectation that you will be on-site full-time for the first month during training and induction.\n\nAs a Help Hub Advisor, you will be at the heart of our client support service, ensuring every interaction reflects the professionalism and care POhWER is known for. Your day-to-day responsibilities will include:\n\n· Handling high volumes of inbound calls with confidence, clarity, and empathy, often supporting vulnerable individuals who may be distressed or unsure of how to access support.\n\n· Managing contact from clients, professionals, and others enquiring about POhWER services, following guidance and processes while presenting a positive and professional image of our organisation.\n\n· Maintaining our database with exceptional attention to detail, ensuring accurate and up-to-date records.\n\n· Responding to enquiries through multiple channels—telephone, voicemail, email, letter, and website and directing clients to the right services.\n\n· Processing referrals and triaging them effectively to ensure clients receive timely and appropriate support.\n\n· Providing clear information and signposting to relevant agencies when needed.\n\n· Directing enquiries to appropriate team members and supporting smooth communication across the organisation.\n\n· Participating in meetings, training, and development activities to enhance your skills and contribute to team growth.\n\n· Handling nationwide enquiries, including complex cases or advocacy referrals, with professionalism and care.\n\nHours of Work:\n\nFull-time: 37 hours, Monday to Friday, 8am–4pm, 9am–5pm, or 10am–6pm according to the service rota\n\nLocation: Birmingham (Hybrid, on-site for first month)\n\nSalary: £25,877.80 per annum\n\nContract Type: Permanent\n\nHelp Hub Advisor Requirements:\n\nEssential:\n\n· Strong call-handling and research skills, ideally within a customer service or helpline role\n\n· Experience dealing with vulnerable individuals, demonstrating empathy, patience, and resilience\n\n· Proficient IT skills, including Microsoft Office and experience using CRM systems, with the ability to navigate multiple systems at once\n\n· Experience of accurate data entry to databases\n\n· Confident and clear verbal communication skills\n\n· Knowledge and understanding of safeguarding protocols\n\n· Understanding of the principles and application of data protection\n\nDesired:\n\nKnowledge of statutory and non-statutory advocacy, public sector, and third-sector services\n\nBenefits:\n\n· 25 days annual leave plus bank holidays (rising to 30 days after 5 years’ service), with the option to buy or sell up to 5 days leave, plus your birthday off as an additional holiday after 1 year service\n\n· Discretionary shutdown days at Christmas with up to 4 additional days leave\n\n· 1 Community Leave Day per year\n\n· Cash Wellbeing Healthcare Plan covering optical, dental, alternative therapy and more\n\n· Auto-enrolment pension plan\n\n· Death-in-service cover\n\n· Bike-to-work scheme\n\nMeet the Organisation: Who We Are and What We Do\n\nAt POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.\n\nThink you are the perfect fit for this Help Hub Advisor role? Don't wait! Apply now with your CV and cover letter.\n\nClosing Date: 9AM, Thursday 17th April 2026 (We reserve the right to close this vacancy early)\n\nInterview Date: TBC\n\nA DBS check and National Offender Management Service vetting will be conducted for this position.\n\nWe are proud to support our colleagues from the armed forces, signing the Armed Forces Covenant in August 2024.\n\nPOhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a Level 2 Disability Confident employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.\n\nPOhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, and LGBTQ+ individuals.\n\nTo help embed inclusion for all from day one, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, and employee networks to support people from different backgrounds

Job Title: Health and social care IQA\n\nLocation: Midlands based\n\nSalary: £27-£29k\n\nRole Purpose\n\nWe are seeking an experienced Health and social care IQA to take responsibility for an area of learning, ensuring high-quality teaching, strong learner outcomes, and success rate targets are achieved. The Health and social care IQA will provide incisive contract and performance management, develop outstanding delivery models for new standards, and lead the development and standardisation of Learning & Development Tutors. All delivery must meet exceptional (Ofsted) standards and embed effective off-the-job learning.\n\nKey Responsibilities\n\nTeaching, Learning & Quality\n\n * The Health and social care IQA will lead contract and performance management to control learner profiles, success rates, and off-the-job impact.\n\n * Analyse learner data (progress, attendance, behaviour) to ensure timely intervention and effective use of Individual Support Plans and initial assessments.\n\n * Develop staff to achieve outstanding teaching, learning and assessment.\n\n * Ensure all delivery models, resources and learner surveys are completed, accessible, quality assured, and used consistently across the organisation.\n\n * Lead EPA preparation and standardisation within your area of learning.\n\n * Ensure all aspects of delivery meet exceptional Ofsted standards.\n\nLearner Engagement & Retention\n\n * Personally contact potential early leavers to identify root causes and drive improvements in enrolment, IAG and teaching quality.\n\n * Ensure learner voice is captured monthly and acted upon.\n\nBusiness Growth & Partnerships\n\n * Support achievement of start targets through active involvement in business development.\n\n * Generate referrals for commercial work and cross-sector opportunities.\n\n * Deliver provision in non-traditional settings (e.g. schools) to expand organisational footprint.\n\nStaff Development & Standardisation\n\n * Ensure all staff complete regular CPD, maintain records and impact logs.\n\n * Lead development following observations requiring improvement and when new standards/qualifications are introduced.\n\n * Ensure staff are fully standardised where you lead delivery.\n\n * Deliver training on quality assurance where performance is below outstanding.\n\nEssential Requirements\n\n * GCSE A–C (or equivalent) in Maths & English\n\n * Level 2 Functional Skills\n\n * TAQA (or equivalent) and IQA Award\n\n * Occupational competence\n\n * Strong IT, communication and presentation skills\n\n * Experience working to targets\n\n * Full UK driving licence and access to a vehicle\n\n * Right to live and work in the UK without restriction\n\nDesirable\n\n * Knowledge of Apprenticeship Standards and EPA\n\n * Teaching qualification\n\n * Management qualification\n\nOther Requirements\n\n * Flexible and cooperative approach to meet organisational needs\n\n * Commitment to safeguarding, equality & inclusion, and health & safety\n\n * Enhanced DBS check required\n\nPaul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Valuation Surveyor - Retail Who are Christie & Co? We’re the leading specialist advisor for buying and selling businesses in our sectors - hotels, pubs, restaurants, childcare, healthcare, convenience retail, leisure and medical. Where we work We employ the largest team of sector specialists in the UK and the largest group of hotel specialists in Europe, providing professional brokerage and advisory services from offices in major cities across Britain and Europe. And because we’ve been doing this for over 80 years, we know our sectors and local markets inside out. We work closely with our clients to guide and conclude transactions of any size, covering hotels, restaurants and pubs, leisure, forecourts and convenience retail businesses, social care and elderly care, childcare & education facilities, dental practices and pharmacies. Purpose of the Role Provide valuation services across the Retail sector with a focus on going concern convenience, roadside retail (petrol stations), garden centres and other trading assets valued having regard to trading potential. You will be a key member of the Christie & Co valuation team of experts and be expected to network with banks, investors, accountants, and operators. Duties and Responsibilities • Compliance with RICS rules and regulations and company policies, • Build internal and external relationships, • Develop your external network of key contacts, including operators, solicitor, accountants and other professional bodies, • Generate business using email, telephone, individual initiatives and other marketing, • Maintain awareness of market activity, • Responding efficiently and effectively to direct enquiries from prospective clients, • Surveying and valuing properties and trading businesses to determine value, • Preparing and delivering detailed reports, • Working to and achieving targets, • Cross-selling Group companies, • Using and diligently maintaining the Christie & Co CRM database of contacts, properties and projects Working Relationships and Contacts You will work alongside our lead surveyor and agents who form a national team of specialist retail experts. You will report to the Managing Director, whilst retaining a good level of autonomy. Our brand, company reputation and market knowledge will help you to open doors and become a trusted advisor for clients to rely upon with confidence. You will also work closely with Christie Group company colleagues to cross-sell and gain business. Person Specification Skills and Experience • Relevant qualification / RICS Chartered Status - Essential, • A minimum of one to two years post-qualification experience -Ideally, • Application of appropriate valuation techniques - Essential, • Thorough approach to valuations - Essential, • Report preparation - Essential, • Understanding Accounts and Leases - Ideally, • Exceptional negotiation and communication skills - Essential, • Very strong IT skills with excellent working knowledge of Microsoft Office - Essential, • Knowledge of trade sector and current market trends -Ideally, • Knowledge of relevant legislation - Ideally Personal Characteristics • Professional with high standards, • Able to develop strong working relationships;, • Sales and service oriented;, • Communication skills, listening carefully and giving feedback;, • Numerate with strong analytical skills;, • Meticulous and methodical in approach;, • Self-motivated and able to use initiative;, • Driven and energetic;, • Honest and trustworthy;, • Team player;, • Critical thinking and problem-solving skills;, • Strong organisational skills;, • Calm, considered approach when handling diverse demands;, • Able to work under pressure and to deadlines;, • Able to work independently and as part of a team. What can we offer? • Car allowance + car insurance for you plus one, • 25 days holiday with additional leave during Christmas and holiday carryover, • Income protection, • Life Assurance, • Up to 30-days discretionary sick leave, • Gym, Health & Wellbeing discounts, • Annual Health check, • Cycle to work scheme, • “Recommend a Friend” employee referral bonus, • Enhanced family friendly leave, • Eyecare vouchers, • Wellbeing employee assistance platform, • A role with significant autonomy and responsibility, where your efforts will directly impact the company’s success., • A collaborative, supportive environment with access to the expertise and resources of our UK-based team., • Exciting growth potential, both personally and professionally, as you help shape the future of our retail business. Our Values Adaptable, Collaborative, Innovative, Personal and Trusted, you can learn more about life at Christie & Co here: To apply or for more information please contact:

Are you a qualified Chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? \nWorking as a Second Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. \nHere at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. \nBarchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.\n\nNEED TO HAVE\n A personable and warm approach with a genuine interest in the wellbeing of residents \n Hold City & Guilds/NVQ/SVQ or equivalent\n A good understanding of nutrition \n Experience of working with fresh seasonal food\n The ability to create a warm and welcoming environment within our home\n Confidence engaging with residents to create appetising and nutritious menus \n Good understanding of HACCP\nNEED TO DO\n Manage the kitchen in the Head Chef's absence \n Assist Head Chef in menu development\n Work with fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards\n Create a warm, efficient and fun environment \n Work within budget\n Complete regular audits\n Manage stock control \nREWARDS PACKAGE\n Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection\n Unlimited access to our generous refer a friend scheme, earning up to £500* per referral\n Access to a wide range of retail and leisure discounts at big brands and supermarkets\n Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence\n Confidential and free access to counselling and legal services\n Tax code review service, where we will check that you are on the right code and paying the right level of tax\n Option to join our monthly staff lottery alongside thousands of colleagues across the UK\n*Terms & conditions apply\n\nIf you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be

Mentor Support Worker \n Birmingham\n Temp to Perm\n Monday - Friday - Fulltime - 9am - 5pm\n £12.71 per hour \n \n My client is a well-established provider of high-quality care to young people (aged 16 to 18). Offering Supported Living accommodation for young people.\n \n Working directly with young people who may have experienced trauma, family breakdowns or care leaving, helping them to develop social skills, access education, training and employment.\n \n In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development.\n\nThe Support Worker will be:\n \nLead, supervise, and support a team of support workers, providing guidance, mentoring, and regular supervision. \nManage staffing rotas, ensuring adequate coverage and maintaining service quality. \nParticipate in recruitment, training, and development of support staff. \nAct as a role model, demonstrating best practices in supporting young people. \nEnsure that the service is fully compliant with Ofsted requirements, including quality standards, safeguarding practices, and reporting. \nParticipate in internal and external audits, implementing recommendations as needed. \nMaintain up-to-date and accurate records, ensuring all documentation aligns with Ofsted and organisational policies. \nSupport the Team Manager & Registered Manager in preparing for Ofsted inspections and in maintaining high standards of care. \nRespond to safeguarding concerns promptly and appropriately. \nWork closely with the management team to review and implement safeguarding policies and procedures. \nEnsure that incidents, accidents, and complaints are properly documented and reported, following all safeguarding protocols. \nBuild positive relationships with young people, encouraging engagement with the service and participation in activities that promote personal growth and independence. \nOrganise and support life skills programs and activities, focusing on education, employment, and social development. \nCollaborate with external partners, including schools, employers, and community services, to ensure young people are fully supported The ideal candidate for the Support Worker will have:\n \nExperience working within Ofsted-regulated services, with knowledge of compliance requirements and inspection frameworks. \nStrong knowledge of safeguarding policies, risk assessments, and crisis management. \nAbility to manage challenging behaviours and work effectively with young people who may have complex needs (e.g., mental health issues, behavioural challenges, learning difficulties). \nExcellent verbal and written communication skills, with the ability to maintain accurate records and write reports. \nA commitment to promoting independence, inclusion, and positive outcomes for young people. \n Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits:\n \nCompetitive salary and pension scheme. \nOpportunities for professional development and training. \nSupportive and inclusive working environment. \nWell-being hours and your birthday off If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, then please contact SaferHandSolutions and ask for Anna Ashley. Alternatively, submit your application for consideration.\n Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies

Registered Manager - Children's & Adults Services\n\nFull-Time | Leadership Opportunity | Make a Real Difference\n\nAre you an experienced care leader with a passion for delivering exceptional support to both children and adults? Do you thrive in a role where every decision truly puts the Service User first? If so, we'd love to hear from you.\n\nWe are seeking a dynamic, compassionate, and knowledgeable Registered Manager to lead the day-to-day operations of our high-quality care and support services. This pivotal role ensures the delivery of safe, effective, and person-centred care while upholding the highest standards set by the Care Quality Commission (CQC), local authorities, and safeguarding bodies.\n\nAs our Registered Manager, you will provide inspirational leadership, drive continuous improvement, and build a strong, positive culture where staff feel supported, valued, and empowered to deliver outstanding care.\n\nWhat You'll Be Doing\n\nLeading With Purpose\n\nProvide visible, motivating leadership to both care and office teams.\nCreate a positive, inclusive, and supportive work environment.\nLead recruitment, onboarding, and supervision processes to develop a high-performing team.Ensuring Quality & Compliance\n\nEnsure full compliance with CQC standards and Health & Social Care regulations.\nConfidently lead CQC inspections and respond to recommendations.Championing Person-Centred Care\n\nOversee the creation and delivery of personalised care plans tailored to individual needs and preferences.\nPromote dignity, choice, safety, and independence across all services.Driving Service Excellence\n\nMonitor care quality through audits, feedback, and reviews.\nImplement improvement plans to achieve and maintain 'Good' or 'Outstanding' outcomes.Developing Your Team\n\nEnsure staff complete mandatory and specialist training.\nPromote continual learning, professional growth, and reflective practice.Managing Risk Effectively\n\nLead robust risk assessment processes.\nEnsure safe, high-quality service delivery for both Service Users and staff.Building Strong Relationships\n\nMaintain excellent communication with Service Users, families, commissioners, and partner professionals.\nAct as the main contact for compliments, concerns, and complaints.Supporting Organisational Growth\n\nIdentify opportunities for expansion, partnership, and service development.\nContribute to tendering and business development activities.What We're Looking For\n\nQualifications\n\nLevel 5 Diploma in Leadership for Health & Social Care (or equivalent).Experience\n\n2-3 years' management experience in domiciliary or social care.\nStrong background supporting both children and adults.\nDemonstrated success with CQC inspections ('Good' or 'Outstanding').\nExperience in staff supervision, care planning, and regulatory compliance.\nBusiness development or commissioning experience is an advantage.Skills & Knowledge\n\nStrong leadership and decision-making abilities.\nExcellent communication and interpersonal skills.\nHighly organised with the ability to manage multiple priorities.\nStrong understanding of care legislation and CQC frameworks.\nCompassionate, supportive, and committed to delivering exceptional care.Requirements\n\nEnhanced DBS check.\nFlexibility to occasionally work evenings/weekends.\nWillingness to travel for supervision visits.\nFull UK driving licence and access to a vehicle (desired).Who You Are\n\nYou embody the values we stand for:\n\nCompassionate and empathetic\nProfessional and ethical\nResilient and emotionally intelligent\nProactive and solution-focused\nA confident leader and mentor\nOrganised, detail-oriented, and adaptable\nInclusive and culturally awareReady to Lead With Purpose?\n\nIf you're passionate about delivering life-changing care and ready to bring innovative leadership to a growing service, we would love to welcome you.\n\nApply today and help shape a service that puts people at the heart of everything we do.\n\nIND-INT

SEN Teacher – Birmingham\n\nLong-Term Roles (Primary & Secondary)\n\nLocation: Birmingham, West Midlands\n\nPosition Type: Long-Term / Full-Time / Permanent Options\n\nSalary: £130 – £260 per day + SEN Allowance (DOE)\n\nStart Date: Immediate & September Starts Available\n\nAre you an SEN Teacher tired of traditional agencies taking a massive cut?\n\nZen Educate is looking for resilient, highly skilled SEN Teachers for a variety of long-term opportunities across both Primary and Secondary settings in Birmingham. Whether you specialise in ASD, SEMH, or PMLD, we have schools in the West Midlands ready to meet you.\n\nAs a Social Enterprise, we do things differently. We use technology to cut out the middleman, ensuring Birmingham schools pay less while our SEN Teachers earn significantly more.\n\nThe Opportunities\n\nWe are currently recruiting for SEN Teacher positions in:\n\n * \n\n Primary SEN: Focusing on early intervention, sensory play, and core P-Levels/Engagement Model.\n\n * \n\n Secondary SEN: Teaching life skills, functional skills, and adapted GCSE curricula.\n\n * \n\n Specialist Provisions: Working within dedicated SEMH hubs or Alternative Provisions across Birmingham.\n\nWhy Join Zen Educate in Birmingham?\n\n * \n\n Top Daily Rates: Earn between £130 and £260 per day, plus SEN allowances, reflecting your experience and impact.\n\n * \n\n Ethical Employment: As a Social Enterprise, we don’t charge "buy-out" fees. If a Birmingham school wants to take you on permanently, we won’t stand in your way.\n\n * \n\n Simple & Fast: Our app allows you to manage your profile and bookings instantly.\n\n * \n\n Local Impact: Help keep more money in the West Midlands education system rather than in agency pockets.\n\nThe Ideal Candidate\n\nTo be successful as an SEN Teacher in these roles, you must have:\n\n * \n\n Qualified Teacher Status (QTS) or equivalent.\n\n * \n\n Proven experience as an SEN Teacher within a Primary or Secondary environment.\n\n * \n\n A "can-do" attitude and the ability to adapt lessons for complex needs.\n\n * \n\n Expertise in EHCP (Education, Health and Care Plan) tracking and delivery.\n\n * \n\n An enhanced DBS on the Update Service.\n\nReady to Change the Way You Work?\n\nStop settling for agency standard pay. Join the Social Enterprise revolution. If you are an SEN Teacher in Birmingham or the West Midlands looking for a long-term career move, apply today.\n\nKey Search Terms: SEN Teacher, Special Educational Needs, QTS, Birmingham, West Midlands, Primary SEN, Secondary SEN, ASD, SEMH, PMLD, Long-term Teaching Jobs.\n\nApply Now to Zen Educate – The Fairer Way to Work in Birmingham

Overview\nWe are seeking a dedicated and compassionate Nursery Practitioner to join our early childhood education team. The ideal candidate will have a passion for supporting young children's development and creating a nurturing, safe, and engaging environment. This role offers an opportunity to make a positive impact on children's lives through quality care and education, fostering their growth during crucial developmental stages. Sponsorship guidance available.\n\nDuties\n\n * Plan and implement age-appropriate activities that promote learning, social skills, and emotional development for children from infants to preschoolers.\n\n * Provide attentive care including feeding, diapering, and ensuring the safety of children at all times.\n\n * Support children's individual needs, including those with disabilities or special educational requirements.\n\n * Maintain a clean, organized, and stimulating classroom environment that encourages exploration and learning.\n\n * Observe and document children's progress, communicating effectively with parents and guardians about their child's development.\n\n * Assist with daily routines such as nap times, outdoor play, and meal times to ensure a smooth daily schedule.\n\n * Implement behavior management strategies that promote positive behavior and social interactions among children.\n\n * Adhere to health and safety regulations, including first aid procedures when necessary.\n\n * Collaborate with colleagues to plan curriculum activities and ensure consistency in caregiving practices.\n\nRequirements\n\n * Proven experience working with children in settings such as daycare, preschool, or babysitting roles.\n\n * Knowledge of childhood development principles and classroom management techniques.\n\n * Experience with infants, toddlers, and preschool-aged children is highly desirable.\n\n * Certifications in first aid are preferred; willingness to obtain if not already certified.\n\n * Background in special education or working with children with disabilities is a plus.\n\n * Strong communication skills for engaging with children, parents, and team members.\n\n * Ability to create a caring, inclusive environment that supports diverse needs.\n\n * Previous experience in caregiving roles such as nannying or babysitting will be considered valuable. Join our team to help shape the future of young learners by providing nurturing care combined with educational excellence!\n\nSponsorship guidance available

Business Change Manager – Hybrid - Travel to Bristol and other offices once a month A leading commercial law firm is seeking a Business Change Manager to join its team. About the Company A leading UK commercial law firm with a national presence, known for advising both public and private sector organisations. The firm has strong expertise in sectors such as housing, local government, health and social care, construction, energy, higher education, and financial services. It is recognised for combining legal knowledge with practical, business-focused solutions for its clients. About the Role This is an exciting opportunity to join the Transformation Team during a period of significant change. The Business Change Manager will help accelerate organisational transformation, champion new ways of working, and deliver practical solutions that improve efficiency, productivity, and client service. Key responsibilities include: • Leading major change projects with firm-wide impact, ensuring collaboration and successful outcomes., • Supporting legal teams to enhance workflows, develop new products, and improve client services., • Implementing AI tools and other technology solutions to improve efficiency and productivity., • Conducting process mapping workshops, managing tasks, identifying risks, and facilitating smooth transitions., • Managing procurements and supplier relationships., • Supporting the Director of Transformation and Operations on strategic projects. What We’re Looking For • Strong experience in project management, business analysis, and organisational change., • Knowledge of law firms or professional services organisations is desirable., • Supplier management skills, including procurement, tendering, negotiation, and contracting., • Technologically savvy, with interest in leveraging tools to improve workflows., • Excellent communication, organisational skills, and attention to detail. Project management qualifications (e.g., PRINCE2, APMP) are advantageous., • Experience in continuous improvement, process mapping, and innovation initiatives., • Strong interpersonal skills and confidence engaging with stakeholders at all levels., • Self-motivated, collaborative, and adaptable. Why Join • Hybrid Working: Flexible arrangements with core hours 9am–5:15pm., • Learning & Development: Tailored training and clear progression opportunities., • Wellbeing: Access to wellbeing initiatives, mental health support, and employee-led programs., • Benefits: 25 days holiday (plus option to buy 5), discretionary bonus, pension scheme, private medical insurance, biennial health assessment, life assurance, Employee Assistance Programme, and cycle-to-work scheme.

Campus Lead Care First: Further Education - Great Barr Campus Salary: £42,000.00 per annum (not pro rata) Hours: 37.5 hours per week | Monday to Friday | 8.30am – 4.30pm Contract: Permanent | Term Time Only Eligibility: UK applicants only. This role does not offer sponsorship. We are seeking an experienced and dynamic Campus Lead to provide strong leadership and management within a multi-site specialist further education college. This role is key to ensuring outstanding outcomes for learners with SEND, SEMH, autism and associated needs, through the effective oversight of teaching and learning, pastoral care, behaviour, safeguarding and daily operations. Working closely with senior leaders, you will play a vital role in driving the college’s strategic vision and maintaining high standards across the campus. Your role will include: • Leading and managing the campus team to deliver high-quality education, support, and pastoral care for learners with SEND, SEMH, autism, and associated needs., • Act as the main point of contact for staff, learners, parents/carers, and external agencies, demonstrating pride and ownership of the campus., • Oversee teaching standards, learner progress, curriculum planning, and assessment strategies, supporting the college’s Quality Improvement Plan., • Promote a positive, inclusive culture, leading on behaviour management, learner wellbeing, and safeguarding (acting as Deputy DSL if required)., • Ensure compliance with statutory, health and safety, and data protection requirements, liaising with the Business Operations Manager to maintain site standards., • Monitor attendance, implement strategies to improve learner engagement, and maintain accurate records., • Line manage teaching and support staff, implementing performance management, professional development, and CPD plans., • Foster a motivated, collaborative, and high-performing team culture across the campus., • Maintain effective communication with parents/carers, staff, and external stakeholders, providing regular performance reports to the Deputy Principal., • Qualifications: Degree in Education or related field and Qualified Teacher Status (or working towards); leadership qualification desirable., • Experience: Leadership experience in specialist education; minimum 5 years teaching experience; proven success in improving learner outcomes and behaviour; experience managing staff and operational compliance; experience working with learners with SEND/SEMH., • Knowledge & Skills: Strong understanding of SEND legislation, safeguarding, and Ofsted/ISA requirements; ability to lead teaching and learning improvements; excellent organisational, time management, communication, and interpersonal skills., • Personal Attributes: Visionary and values-driven leader; resilient and adaptable; committed to inclusion and learner-centred approaches; sets high expectations for learners and staff. Care First provides person-centred education and day provision for young adults with learning difficulties, autism, mental health needs and complex needs. Our tailored programmes help learners develop life skills, build independence and thrive within their communities. We are proud to be part of Options Autism, which for over 19 years has delivered specialist care and education for children, young people and adults with autism and complex needs. Together, we are part of Outcomes First Group, pioneers of innovative, evidence-based approaches that create meaningful, measurable outcomes. In 2025, Outcomes First Group was officially certified as a ‘Great Place to Work’ for the sixth year running — something we’re incredibly proud of. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. • Life Assurance, • Pension scheme with options to increase contributions, • “Your Wellbeing Matters” – mental health support and physical health checks, • Flexible Benefits Platform (Vista), including:, • Health, wellbeing and insurance benefits, • Hundreds of UK and international discounts, • Cycle to Work Scheme & Electric Car Purchase Scheme, • Critical illness cover Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. #1

Service Lead \nLocation: Birmingham \nHours: 37.5 hours per week \nSalary: £16.91 per hourWe now have an exciting opportunity for an experienced, quality-driven Service Lead with a proven track record of managing a team of staff, with experience in leadership and management to join our team on a full-time basis. You must be willing to adopt a flexible approach to hours of duty to meet the needs of the service.\n\nWho we are:\n\nRed Way is a new service that will provide specialist-supported living accommodation for men and women with a diagnosis of learning disability or autism and associated mental health and behavioural support needs.\n\nCoveberry, is part of the CareTech family, are a leading specialist healthcare provider, with Hospitals and centres throughout England, delivering wide ranging services in Adult Mental Health and Learning Disabilities, Specialist Brain Injury, Child and Adult Mental Health Services (CAMHS) including eating disorders, and social care for children with special needs\n\nWe are seeking a candidate with previous experience working in mental health that will collaborate with senior management, have strong leadership skills and is self-motivated and ambitious. You will have a good understanding of CQC regulations and be able to recognise the need for referral to statutory bodies (safeguarding, DoLS, MHA, MCA).\n\nBenefits of working for us:\n\nCompetitive rate of pay \nGenerous annual leave \nTraining & Development - CareTech offers many solutions to building a successful career in the social care sector through the use of extensive training and development with the possibility to earn care certificates along with many other certifications. \nPaid for training - you will be compensated for your induction period and all the training you receive during that time as well. \nPaid DBS \nHoliday pay \nPension Scheme \nCare recognition awardsQualifications/Requirements:\n\nLevel 3 Health and Social Care \nExperience in a care setting \nStrong communication and leadership skills \nExperience working with young people and/or adults with Learning disabilities, Autism and mental health problemsDisclosure and Barring Service Check\n\nThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. If you have not heard back within 14 days, please consider your application to be unsuccessful on this occasion. \n\nBimingham - Care Service Lead [SYS-24490

Bramah Recruitment are seeking an organised and proactive Legal Secretary to join one of our clients high performing Litigation teams. The successful candidate will provide comprehensive administrative and secretarial support to solicitors and partners, ensuring the smooth running of litigation matters from instruction through to completion.\n This role requires strong organisational skills, attention to detail, and the ability to work efficiently in a fast-paced legal environment while maintaining high standards of client service.\n \nKey Responsibilities \nProvide full secretarial and administrative support to solicitors and partners within the Litigation team \nPrepare, format, and amend legal documents, correspondence, and court forms \nManage diaries, arrange meetings, and coordinate appointments and court dates \nFile documents with the court using online systems \nAssist with the preparation of court bundles and trial documentation \nHandle incoming calls and correspondence professionally and direct enquiries where appropriate \nOpen and maintain client files in accordance with firm procedures and regulatory requirements \nUndertake digital dictation and audio typing \nMonitor key deadlines and assist fee earners with case management \nLiaise with clients, barristers, courts, and other external parties as required \nMaintain accurate records and ensure compliance with confidentiality and data protection standards Skills and Experience \nPrevious experience as a Legal Secretary or Legal Assistant, preferably within litigation or dispute resolution \nStrong audio typing and document formatting skills \nExcellent organisational and time-management abilities \nHigh level of accuracy and attention to detail \nProficient in Microsoft Office (Word, Outlook, Excel) \nExperience with case management systems and digital dictation software \nAbility to manage multiple tasks and prioritise workloads effectively This role benefits from an exceptional wider package provision which includes private health care, discounts on large retailers, regular social events, flexible working and so much more! \n\nGet in touch with a member of the team to find out more

Assessing Social Worker\n\nWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.\n\nJob Title: Assessing Social Worker\n\nLocation: Regionally based across the Midlands area\n\nContract: Permanent\n\nHours: Full Time\n\nSalary: £43,000 - £45,000 dependent on experience (+ £3,000 car allowance)\n\nOur Core Benefits include: Up to 40 days annual leave (including 26 days holiday, Bank Holidays, One Moment in Time day and opportunity to buy 5 extra days), Minimum 9% Contributory Pension, Life Assurance, ‘The Hub’ discount marketplace, EAP, Occupational Health, Enhanced Sick pay, Enhanced Family Friendly leave, Expenses and Mileage, Tech Scheme.\n\nAbout National Fostering Group\n\nIts official, we have been rated as a Great Place to Work 2025!\n\n83% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company!\n\nWith over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK with a community of over 2,500 foster carers.\n\nAs a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’ which we are extremely proud of.\n\nWe also offer a 4 day working week - this means 80% of the hours for 100% pay! This will be given following a successful 6 month probationary period and is a performance based benefit.\n\nAbout the Role\n\nWe are looking for Assessing Social Workers to join our team. In this role you will be the first point of contact for prospective foster carers, guiding and supporting them through the whole assessment process with the highest level of customer service. You will be responsible for conducting well evidenced assessments which elicit comprehensive reports within established timelines, ensuring accuracy and high-quality standards.\n\nEffective communication with colleagues and building relationships with the fostering agencies in your region will be crucial to this role. You will participate in recruitment and retention meetings, contribute to best practice development and help facilitate workshops to share knowledge and enhance practice standards.\n\nThis role will involve a lot of travel to applicants’ homes and fostering agencies to gather information, facts and evidence to prepare comprehensive assessment reports. You will also prepare prospective foster carers for panel presentations, reassuring them and managing their concerns throughout the process.\n\nA full list of responsibilities can be found in the Job Description attached.\n\nAbout You\n\nThe Assessing Social Worker will be a dedicated and experienced Social Worker with a degree in Social Work and relevant registration. The ideal candidate will have proven experience working with foster carers, children and families, and expertise in family placement, child care and permanency.\n\nYou will be experienced and proficient in completing fostering assessments, informed risk evaluations and presenting fostering assessments to panels. You will need strong interpersonal skills, the ability to handle sensitive situations with empathy and excellent report-writing capabilities.\n\nThe candidate must be knowledgeable about child development, attachment theory and fostering regulations. A commitment to equal opportunities, personal learning and development, along with the ability to travel flexibly across the region is required.\n\nA full list of criteria can be found in the Person Specification attached.\n\nWe are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.\n\nWe are an Equal Opportunities employer.\n\nJob ID: (phone number removed)

Passive Fire Protection Operative\nSalary: £36,000 per annum (dependent on experience & competency)\nLocation: Nationwide (UK-wide travel required)\nStart Date: ASAP (subject to internal approvals)\n\nWe are currently recruiting for an experienced Passive Fire Protection (PFP) Operative to join a growing and reputable contractor delivering projects across the UK.\n\nThis is an excellent opportunity to work on a variety of projects including social housing (high-rise buildings), commercial properties, and healthcare environments such as care homes.\n\nKey Responsibilities\n\nInstallation of passive fire protection systems in line with industry standards\n\nWorking across multiple sites nationwide\n\nEnsuring all works are completed to a high standard and in line with compliance requirements\n\nAdhering to health & safety regulations at all times\n\nEssential Requirements\n\nFull UK Driving Licence\n\nNVQ Level 2 in Passive Fire Protection (minimum)\n\nCSCS Blue Skilled Worker Card\n\nMinimum 3 years’ experience in Passive Fire Protection\n\nPreferred Experience & Qualifications\n\n3–5 years’ experience within PFP\n\nEnhanced DBS (desirable but not essential)\n\nUKATA Asbestos Awareness\n\nExperience with Firefly systems\n\nExperience using Rockwool and Quelfire products\n\nAdditional (Advantageous) Skills\n\nIPAF Licence\n\nPASMA Certification\n\nExperience using One Trace software\n\nWhat’s on Offer\n\nCompetitive salary based on experience\n\nNationwide project exposure across key sectors\n\nOpportunity to join a growing and established team\n\nInterviews will be arranged promptly following CV review for suitable candidates.\n\nIf you’re interested or would like to find out more, apply today or get in touch for a confidential discussion

📍 Birmingham 💷 £55,000 - £70,000 We are recruiting an experienced Children's Registered Manager to lead a children’s residential service in Birmingham. This is a key leadership role with full responsibility for safeguarding, compliance, team performance, and the delivery of high-quality care within a regulated setting. This opportunity would suit a manager with a strong background in service improvement and operational transformation, who can strengthen practice, embed quality standards, and drive positive outcomes for children and young people. You will join a well-established provider with a strong regional presence and a commitment to developing outstanding homes across the Midlands. About the role You will lead the day-to-day operation of a children’s residential home, ensuring it is safe, stable, nurturing, and fully compliant with Ofsted and Children’s Homes Regulations. You will play a central role in improving performance, supporting your team, and delivering a service that achieves strong outcomes for children with emotional and behavioural needs. Key responsibilities • Lead the daily operation of a regulated children’s residential service, • Act as the Ofsted Registered Manager, • Ensure full compliance with Children’s Homes Regulations 2015 and Quality Standards, • Drive continuous improvement across safeguarding, care planning, and behaviour support, • Oversee staff recruitment, supervision, training, appraisals, and rota management, • Maintain robust systems for incident reporting, risk assessments, and documentation, • Work closely with local authorities, social workers, families, and external professionals, • Monitor service performance using audits, action plans, and compliance frameworks, • Lead the home through inspections and implement improvement plans where required, • Support the development of a positive, child-centred culture across the service Requirements • Level 5 Diploma in Leadership for Health and Social Care and Children & Young People’s Services, or willingness to complete, • Eligible to register with Ofsted, • Significant management experience within a children’s residential setting, • Strong understanding of safeguarding, compliance, and inspection readiness, • Experience using care management systems, compliance trackers, and electronic recording platforms, • Confident leading teams through change, improvement, or stabilisation periods, • Strong communication, leadership, and decision-making skills, • Full UK driving licence preferred Benefits • Salary of £55,000 - £70,000, • Opportunity to lead improvement within a growing residential provider, • Support from experienced senior leadership and operational teams, • Strong focus on safeguarding, quality, and outcomes, • Clear progression opportunities across a leading organisation in the Birmingham region, • Ongoing training and professional development 📩 Apply now by submitting your CV and a brief summary of your Registered Manager experience.

Registered Manager – Children’s Residential Home\nFull Time | Permanent\n\nThe Opportunity\n\nWe are recruiting an experienced Registered Manager to lead a Children’s Residential Home supporting young people with social, emotional and behavioural needs (SEMH).\n\nThis is a senior leadership role responsible for compliance, operational performance, safeguarding standards and the overall quality of care within the home.\n\nThe position is suitable for experienced residential leaders seeking autonomy, accountability and the opportunity to shape culture and outcomes within a regulated environment.\n\nThe Role\n\nLeadership & Team Management\n\n• Provide strong, inspirational leadership to the senior team and wider staff group\n• Line manage managers and delegated staff, ensuring high standards of supervision and development\n• Promote a positive, accountable and values-led culture\n• Oversee recruitment, workforce planning and staff deployment\n• Ensure mandatory training compliance exceeds required standards\n\nOperational Management\n\n• Oversee referrals, admissions and placement matching\n• Ensure effective use of care management and reporting systems\n• Maintain staffing levels aligned to children’s needs\n• Contribute to strategic planning and service development\n• Deliver against agreed occupancy and performance targets\n\nQuality Assurance & Compliance\n\n• Ensure full compliance with statutory and regulatory frameworks, including Ofsted\n• Audit care provision against national standards and local authority requirements\n• Oversee care plans, risk assessments and activity planning\n• Investigate incidents, complaints and safeguarding concerns appropriately\n• Lead on disciplinary and performance processes where required\n\nFinancial & Resource Management\n\n• Manage the home within agreed budgets\n• Monitor agency usage and temporary staffing\n• Oversee financial controls including petty cash and resource allocation\n\nSafeguarding & Health & Safety\n\n• Maintain a strong safeguarding culture\n• Ensure health and safety compliance across the service\n• Promote a child-centred, structured and safe environment\n\nEssential Requirements\n\n• Recognised Social Work qualification or Level 4+ professional qualification relevant to children\n• Level 4+ Management/Leadership qualification\n• Eligibility for or completion of Level 5 Diploma in Leadership for Health & Social Care (if applicable)\n• Minimum 2 years’ experience in residential childcare within the last 5 years\n• At least 1 year managing and supervising staff\n• Experience working with young people with SEMH\n• Strong knowledge of children’s residential regulations and safeguarding\n• Enhanced DBS suitable for working with children\n• Full UK driving licence\n\nDesirable\n\n• Experience working with Local Authority commissioning teams\n• Experience implementing business growth or service expansion\n• Experience managing HR processes\n• Fieldwork or social work background\n\nIdeal Candidate\n\nYou are operationally strong and compliance-focused.\nYou understand Ofsted frameworks and regulatory accountability.\nYou combine safeguarding leadership with business acumen.\nYou lead with integrity, structure and consistency.\n\nYou are confident managing budgets, performance and staff culture while maintaining a child-centred ethos.\n\nWhat’s On Offer\n\n• Permanent senior leadership position\n• Opportunity to shape service development\n• Support from regional leadership structure\n• Ongoing professional development

Interim Regional Operations Manager (North West England & Scotland) Contract Status: Interim assignment, 3-6 months Rate: £425 per day Location: Hybrid, covering North West England and Scotland. Regular site presence is required, including monthly travel to Scotland. The Opportunity A high-calibre Interim Regional Operations Manager is required to join the leadership team of a pioneering, multi-award-winning UK provider of complex care. This is a critical senior assignment focused on providing operational oversight and driving performance improvement across a portfolio of specialist services in North West England and Scotland. The Role Your primary focus will be on stabilisation and performance improvement, ensuring every service within your remit meets exacting standards for quality, safety, and regulatory compliance. As a strategic leader, your responsibilities will include: • Senior Oversight: Leading a group of services to consistently achieve quality and performance benchmarks., • Driving Improvement: Supporting and challenging service leadership teams to enhance operational excellence., • Risk Management: Maintaining total visibility of regional risks and providing clear insights to senior leadership., • Embedding Governance: Fostering stability through robust accountability frameworks. About You The successful candidate will be a calm and credible leader with a proven track record of senior operational leadership within the health or social care sectors. • Minimum of 5 years of experience managing social care services across multiple sites. Candidates with experience in mental health/complex care services is strongly preferred., • Clinical Background: Not essential, but you must be a performance-driven decision-maker., • Influencing Skills: Ability to manage diverse stakeholders and influence at a senior level. This is a rare opportunity to shape stability and growth across a meaningful portfolio of services for a leading provider dedicated to improving lives through person-centred care

Customer Care Agent - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Care Agent - Birmingham, West Midlands \n \nAbout Us \n\n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. \n\n We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n\n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n\n At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. \n\n About the Role \n\n We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. \n\n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n\n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n\n What You'll Do \n\n\n\t • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.\n\t, • Support and engage with our customers with their global business travel requirements\n\t, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.\n\t, • Exceed customer expectations e when managing bookings, queries and requests.\n\t, • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate\n\t, • Who have great communication skills, fluency in English, both written and spoken is essential.\n\t, • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.\n\t, • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.\n\t, • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.\n\t, • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.\n\t, • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.\n\t, • Embody our values, add to our company culture and are passionate about travel.\n\t, • Native or fluent level of English.\n\t, • Experience in a customer facing role whether that be retail or call centre environment.\n\t, • Experience supporting customers via email, live chat, and phone are a benefit.\n\t, • Receive competitive compensation and equity ownership in Perk\n\t, • Perk offer the real living wage for this role\n\t, • Rest and recharge with 25 days of annual leave plus bank holidays\n\t, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex\n\t, • Plan for your future with our qualifying earnings company pension plan with Aviva\n\t, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen\n\t, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence\n\t, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus\n\t, • Join our unforgettable Perk events, including our spectacular annual summer party\n\t, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones\n\t, • Focus on your family with 12-16 weeks' paid parental leave\n\t, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes\n\t, • Broaden your horizons with up to 20 "Work from Anywhere" days per year\n\t, • Stay savvy with access to a wide variety of discounts and rewards\n\t, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years\n\t, • Office based in our Birmingham City Centre office 5 days / week\n\t, • Working hours are on a rotational basis between 8am - 7pm\n\t, • Weekly working hours will be 37.5\n\t

Senior Business Travel Consultant - Part-time - Remote - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the Role:We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: • Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently., • Arrange European and domestic travel, including flights, car rentals, and hotels., • Work independently, using your initiative to handle client inquiries and provide solutions without supervision., • Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate., • Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy., • Proactively maintain and develop client relationships, offering support throughout the entire travel process., • Provide suitable travel options and suggestions to meet client requirements., • Ensure all service level agreements are met and actively maintain the Galileo GDS queues., • Mentor and support junior team members, assisting with their queries and quality-checking their work as needed., • Support the Team Leader and collaborate with colleagues to maintain a high level of service.We Are Looking for People Who:, • Are proficient in air fares and ticketing, • Possess expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomously, • Have great communication skills, fluency in English, both written and spoken is essential., • Have previous experience as a Business Travel Consultant., • Are well-organized, and capable of working to tight deadlines under pressure., • Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers., • Are proactive in resolving customer queries and complaints, using their initiative to overcome problems., • Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success., • Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues., • Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Our Benefits, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Working hours are within 7am - 11pm or 8pm - 8am - Part-time working hours also available., • An expectation of weekend working on a rotation is required., • Required to work bank holidays., • Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events.How We WorkAt Perk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.Perk is a global company with a diverse customer base-and we want to ensure the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at Perk regardless of your appearance, where you're from, or anything else that makes you.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - French Speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Experience Specialist - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - German speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the roleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Virgin Active are committed to supporting our members live an active life. We understand fitness may not be a priority when members have childcare needs. Which is why we offer Club V, which provides members the best childcare facilities. To do this, we recruit the very best Childcare Assistants who are passionate about creating engaging and nurturing family-focused experiences. \n Childcare Assistants are responsible for the day to day care of our youngest members. You will need to be a confident and enthusiastic influence, we are looking for role models to join us. \n Being a Virgin Active Childcare Assistant \n\n • Supervising and supporting Children at all times– nothing gets by without you noticing!\n, • Ensuring the Club V environment is a safe, attractive and welcoming environment for all children\n, • Having a friendly, calm and approachable nature is crucial along with the ability to act quickly and effectively\n, • Adhering to all company and government policies & procedures\n, • You love working in a team, and have the drive to inspire and motivate others\n, • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes and PT sessions to discounts on health and beauty treatment and products\n, • We have more discounts to offer across the Virgin Group, from Virgin Media to Virgin Atlantic - who doesn’t love a discount!\n, • Financial fitness is just as important as physical, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges\n, • Access to ePoints, offering loads of online discounts to retailers such as Amazon, ASOS and Adidas\n, • Always wanted to take that Nutrition course? Well VA offer discount on all their Academy courses, trained by the very best\n\n

Customer Success Associate - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Success Associate that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Are comfortable with an office based environment and have shift flexibility. What We're Looking For • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Waiting staff - 40 hours per week - Birmingham Waiting staff - 40 hours per week Send to a Friend Apply Now Salary: 12.75 per hour Department: Sky Bar & Restaurant Location: Birmingham Published: 09 Apr 2026 Brand: Resorts World Birmingham Closing Date: 22/04/2026 Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, High Line Bar, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 years’ experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays. As a member of our friendly team you will be expected to: • Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction, • Be attentive and proactive, the ability to respond quickly to needs of the customer and managers, • An impeccable appearance with an engaging personality, • An excellent team player with exceptional communication skills, • Good knowledge of drink selections including cocktails and food, • Previous experience in a similar role is desirable In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services. What is a Genting Employee? At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values. Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector. So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you! • Are enthused about working for Genting, and strongly believe in our values, • Demonstrate a positive, can-do attitude, • Have outstanding customer service skills, • Are friendly, helpful and supportive towards all team members, • Take pride in their appearance, • Reliable and hard working, • Are flexible to fit in with our 24 hour business, • Online Discount portal, • A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance., • Life Cover, • Numerous discounts across Resorts World Birmingham and the NEC Campus, • Discounts across the wider Genting UK brand, • Discounted on-site gym membership, • Discounted bus and rail passes with National Express, • Pension, • Uniform provided, • Employee Assistance Programme, • Free on-site parking We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy. *subject to eligibility