Office customer service jobs in Birmingham - Page 3Create job alerts

Designer Fire Sprinkler Systems Job Title: Designer Fire Sprinkler Systems Job reference Number: 360435-4307-2661 Office Based: Birmingham Remuneration: £45,000neg Benefits: Company Car / Car Allowance & Comprehensive benefits package The role of the Designer Fire Sprinkler Systems will involve: • Designer position dealing with a high-quality range of fire rated sprinkler systems for commercial and residential projects, • Prepare 2D AutoCAD designs in line with project specifications, • Ensure that designs meet client requirements, • Liaise regularly with architects, engineers, and contractors providing excellent customer service, • Produce fabrication schedules and material summaries, • Work closely with internal departments providing support and resolving queries, • Ensure designs meet quality standards, building regulations, and H&S requirements, • Attend design meetings as and when required, • Dealing with projects ranging in value from £1k to £1m The ideal applicant will be a Designer Fire Sprinkler Systems with: • Must have experience dealing with sprinkler systems<...

Major Recruitment Oldbury are delighted to be recruiting for our Cradley Heath based client you are seeking an experienced Sales Account Manager to cover EDM consumables and graphite products. You will be predominantly based at the Cradley Heath site with occasional travel to Customer sites nationally. You will work closely with the Head of UK EDM Sales to manage and develop relationships with existing customers while proactively identifying and securing new business opportunities within the UK market. This role combines both internal sales activities (office based account management, remote selling) and external responsibilities (customer visits, meetings, and industry events). Duties and tasks will include:  Manage and grow a portfolio of existing UK accounts through proactive communication and relationship building.  Understand customer requirements and provide tailored product or service recommendations.  Handle enquiries, quotations, follow ups, and order coordination.  Monitor customer activity to identify upsell and cross sell opportunities.  Resolve customer issues with speed and professionalism.  Identify and target new business opportunities across the UK market.  Conduct outbound calls, emails, research, and customer visits to develop new relationships.  Prepare and deliver presentations, proposals, and product demonstrations.  Attend trade shows, exhibitio...

Mobile Generator Engineer Find out if this opportunity is a good fit by reading all of the information that follows below. Birmingham £42,000 basic Van, 33 days holiday, pension scheme, incentive scheme, phone and moreOverview We are seeking a skilled and dedicated Mobile Generator Engineer to join our team. This role involves working on generators ranging from 6kVA to 120kVA, providing expert service and maintenance across Birmingham and the surrounding areas. If you are a motivated professional with a strong technical background and a passion for delivering exceptional service, we want to hear from you.ResponsibilitiesPerform maintenance, servicing, and repairs on generators ranging from 6kVA to 120kVA.Diagnose and resolve technical issues efficiently to minimize downtime.Conduct routine inspections and ensure all equipment is operating at optimal performance.Maintain accurate service records and documentation.Provide excellent customer service while working on-site at various locations.Adhere to health and safety regulations and company policies at all times.Collaborate with the team to ensure timely completion of tasks and projects.QualificationsProven experience working with generators, particularly within the 6kVA to 120kVA range.Relevant technical qualifications or certifications in electrical or mechanical engineering.Strong diagnostic and problem-solving skills.Ability to work independently and manage time effectively.Full UK driving license.Excellent communication and customer service skills.Day-to-DayStart your day at 7:00 AM and work until 4:30 PM, Monday to Friday.Travel to various sites in Birmingham and surrounding areas using a company-provided van.Conduct scheduled maintenance and respond to service calls.Use your technical expertise to troubleshoot and repair generator systems.Maintain clear communication with the office and clients to ensure smooth operations.BenefitsCompetitive basic salary of £42,120 per annum.45-hour workweek with no weekend shifts.25 days of annual leave plus bank holidays.Company-provided van for work purposes.Pension scheme to support your future.Company phone to stay connected.Incentive scheme to reward your hard work and dedication.Opportunities for professional development and growth within the company. xjlbheb If you are a skilled Mobile Generator Engineer looking for a rewarding role with a reputable company, apply today to join our team and take the next step in your career! SER-IN

Supports the Finance Manager and Team in the effective running of the Business Unit. Proactively performs and manages finance and administrative activities, enabling the office to run efficiently and effectively. The role offers exposure to management accounts, consolidation and reporting, tax and audit, and encourages innovation through the use of AI and digital tools. All activities and decisions are made in accordance with our Quartz principles, reflecting the group’s business philosophy. • Ensure accurate and timely entry of financial data into company systems to support seamless financial operations., • Provide reliable and consistent support to fellow finance team members, contributing to a collaborative and efficient work environment., • Assist in the preparation and delivery of management accounts, consolidation and reporting, and support tax and audit processes., • Assist in aligning business unit processes within our Group Philosophy, Internal Control, and Quality guidelines to ensure compliance and operational excellence., • Support the preparation and completion of monthly management accounts, consolidation, and reporting., • Assist with tax computations, audit schedules, and statutory reporting., • Provide consistent support to finance team members, addressing queries and assisting with tasks to promote teamwork and efficiency., • Maintain and manage organised filing systems for financial documents to ensure compliance with record‑keeping standards and facilitate easy access., • Regularly review and update financial data entries to identify and correct discrepancies, ensuring the highest levels of accuracy., • Collaborate with other departments to gather necessary financial information and support cross‑functional projects., • Participate in internal audits and control assessments to uphold compliance and identify areas for improvement., • Contribute to the preparation of financial reports and statements by providing accurate data and support to senior finance staff., • Assist in the training of new finance team members on data entry procedures and system usage to ensure consistency and accuracy., • Support month‑end and year‑end closing processes by ensuring all financial data is accurately recorded and reconciled., • Explore and apply AI, automation, and digital tools to enhance finance processes, reporting, and analysis. Qualifications And Training • Accounting and Finance background., • Business, Economics or Finance related subjects at Degree level or equivalent qualification., • Working towards a Professional Accounting qualification. Technical Skills And Experience • Good computer skills, particularly Microsoft Word, Excel, and PowerPoint., • Familiarity with Management Information systems and databases such as SAP., • Experience or interest in data analytics, automation, and AI tools., • Able to work effectively as part of a team whilst having the ability to work on own initiative., • Good attention to detail to ensure that all documentation is accurate., • Friendly and approachable manner, able to build and sustain relationships based on trust at all levels., • Excellent customer service skills and a flexible approach to work., • Exceptional oral and written communication skills with the ability to communicate confidently and comfortably with management, staff, and external business contacts. Personal Qualities • Proactive, detail‑oriented, and results‑driven., • Flexible and adaptable to changing business needs., • Commitment to continuous learning and professional development, especially in digital and AI skills., • Commitment to acting within the Group principles and making decisions that reflect the group’s business philosophy., • Management Accounts, • Consolidation (Group), • Tickets, • Assist Consolidation manager in looking for opportunities to improve or automate processes #J-18808-Ljbffr

Are you seeking career growth in the field of recruitment? YES Would you like to be part of a multi time awarded 'Recruitment Company of the Year'? YES Would you like exclusive access to business opportunities that your competitors can't match? YES Are you a self-motivated, determined, hardworking, and money-driven individual? YES Due to our expansion, we are offering you the chance to join an award-winning education recruitment agency as an Education Recruitment Consultant. You'll receive a competitive base salary ranging from £25,000 to £40,000, depending on your experience, along with ample opportunities for career advancement and a high earning potential. WHO WILL YOU BE JOINING? You will be an integral part of a multi time award winning ‘Recruitment Company of the Year’ as announced by APSCo and ‘leading recruitment agencies’ as announced by the Financial Times boasting over 200 years recruitment experience. We are an independent agency and one of only eight national agencies included in the government education CCS Lot 1 & 2 framework, CPS framework, and the PSL for multiple MATs. This unique position grants you access to a wealth of business opportunities that our competitors can't match! We have a well-defined career progression plan in place, including prospects for promotions and management roles. You will even have the opportunity to earn a recognised Recruitment Diploma in the industry. As a member of our team, you can join various committees dedicated to community and charity work, diversity, equity, and inclusion (D, E & I), mental health and well-being, and don't forget the annual, paid for, overseas conference! WHAT IS YOUR ROLE? THIS IS A SALES CAREER…As an Education Recruitment Consultant, your primary responsibility will be recruiting teaching staff, both on a temporary and permanent basis for schools. This role encompasses the full 360-degree recruitment process, which includes cold calling and new business development, as well as candidate sourcing and interviewing. You should possess resilience and tenacity, along with excellent communication skills to build authentic relationships, which are crucial for success. You must be determined, self-motivated, and goal-oriented, capable of problem-solving and thinking on your feet to meet targets in a dynamic environment. The role offers flexibility with a hybrid work arrangement, splitting your time between the office and remote work. WHAT WILL YOU BE RESPONSIBLE FOR? • Achieving weekly KPIs and targets with support from your team., • Building relationships with schools using various business development tools., • Recruiting staff through various techniques, including adverts, job board sourcing, creating a robust social media presence, and headhunting., • Conducting telephone, virtual, and face-to-face interviews with candidates., • Collaborating with the specialised compliance team to ensure candidates meet all necessary requirements to work., • Working proactively and swiftly to fulfil your clients' vacancy needs. ARE YOU IDEAL FOR THIS ROLE? • Previous recruitment experience, especially in temporary placements, is highly desirable., • Experience working in a fast paced, targeted, and high-pressured sales position., • A recent graduate with a degree in fields such as sales, customer service, sports, drama, business & management, Leisure & Tourism, psychology and HR., • Possess an investigative nature and experience in asking open-ended questions., • Accountable, results-focused, tenacious, resilient, and adaptable., • You should be tenacious and resilient, with the confidence to build authentic relationships at all levels., • Solution-focused problem solver and a team player., • Committed, proactive, self-motivated, and reliable., • Maintain a stable work history with the ability to explain reasons for leaving previous positions., • Driving Licence. WHAT WILL BE YOUR WORKING HOURS? During term time, your hours will be 7 am to 5 pm (with a 4 pm finish on Fridays). After your probation period, the hours will be 7:30 am to 4:30 pm. In school holidays, you will work from 9 am to 3:30 pm. WHAT WILL SOME OF YOUR BENEFITS BE? • A base salary of £25,000 to £40,000+, dependent on experience., • Exclusive access to business opportunities unavailable to our competitors., • Clear and extensive progression opportunities., • Attractive and uncapped commission structure with no threshold from day one (Trainee year 1 realistic OTE £30-35k where top performers can earn an OTE package of £100,000+)., • Comprehensive training and support from a company with over 200 years of combined recruitment experience., • 24-35 days of annual leave (depending on experience), plus all Bank Holidays., • An additional day off on your birthday., • Annual overseas conference for EVERYONE in the business (previous locations have included Portugal, Barcelona, Ibiza and Mallorca)., • A 3:30 pm finish during school holidays and a 4 pm finish every Friday., • The flexibility of splitting your workweek between home and our modern city centre office., • On-site modern gym facilities with an extended lunch break to freshen up., • The opportunity to join our various committees. WHAT ARE YOU WAITING FOR? Please send your CV to adam@smile-education.co.uk and give me a call at 0121 392 6598 / 07724 9870918. We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications. #J-18808-Ljbffr

Job Title: Personal Banker Apply below after reading through all the details and supporting information regarding this job opportunity. Location: Wolverhampton (Fully Office Based) Salary: 27,500 per annum Contract: 6 month FTC - potential to turn permanent About the Role We are seeking a motivated and customer-focused Personal Banker to join our London branch. This role is central to delivering exceptional xrnqpay service to our existing clients, developing new client relationships, and supporting the branch in ach...

If you’re an experienced Financial Planning Assistant who thrives in a fast‑paced, client‑focused environment, this role gives you the chance to step up as both a trusted partner to a Financial Planner and a mentor within the wider team. You’ll play a central role in ensuring exceptional client service, smooth operational delivery, and the ongoing development of FP Assistants across the business. From managing workflows and onboarding new team members to supporting complex client cases and acting as a subject‑matter expert, this is a role where your organisational strength, technical knowledge, and leadership skills truly shine. • Team Leadership & Development - Conduct appraisals, monitor performance, mentor trainee and apprentice FP Assistants, and support onboarding of new team members., • Workflow & Operations Management - Oversee team workflows, ensure tasks are updated and monitored in Intelligent Office, and maintain smooth day‑to‑day operations., • Client Meeting Preparation - Prepare pre‑meeting packs, engagement letters, valuations, and documentation for new and existing clients., • Platform & Provider Administration - Submit and process new business, manage cash movements, complete fund switches, and obtain product information and valuations from provider platforms., • Compliance & Quality Assurance - Complete AML checks, support four‑eye reviews, handle trust and death claim administration, and ensure accurate client records., • Client & Stakeholder Communication - Take client and provider calls, liaise with life offices and internal teams, and keep Financial Planners updated on case progress., • Annual Review Support - Work closely with Financial Planners and Paraplanners to facilitate timely and accurate annual reviews and client reports., • Systems & Tools - Use Intelligent Office, Figaro, Oracle, and provider platforms to maintain records, log absences, generate invoices, and manage remuneration expectations., • At least 5 years’ experience in Financial Planning Support., • Strong customer service skills and excellent written and verbal communication., • High attention to detail, strong organisational skills, and a methodical approach., • Proven experience mentoring, coaching, or managing team members., • Ability to remain calm, resilient, and solutions‑focused under pressure. You’re not just supporting a Financial Planner — you’re helping shape the quality, consistency, and professionalism of the entire FP support function. Your expertise will influence how clients experience the business, how efficiently the team operates, and how new FP Assistants grow into confident, capable professionals. Raymond James is a wealth management firm dedicated to providing trusted advice and tailored, personalised investment services. We believe that by acting in our clients’ best interests, we support their success as well as our own. Our parent company, Raymond James Financial, has followed this principle in the US for over 60 years and is now a Fortune 500 company, listed on the NYSE and included in the S&P 500. Raymond James is an equal opportunities employer. We treat all of our applicants the same and we have a diversity and inclusion strategy aimed at ensuring we hire the best person for the job regardless of age, gender, ethnicity, sexual orientation, disability or beliefs. #J-18808-Ljbffr

Do you love working in customer service? Want to work at a company recently named in the Sunday Times Best Places to Work 2024? AXS, a leading global ticketing, data, and marketing solutions provider, is hiring Customer Advisors on a 6‑month fixed‑term contract for its Birmingham office.

DS Smith is hiring a Site Administrator for their Birmingham location. Candidates should have at least 6 months of administrative experience, strong Microsoft Office skills, and a proactive customer-service mindset.

This Customer Service Advisor role is office-based within a busy Customer Contact Centre environment, supporting a wide range of housing services and customer needs. As a Customer Service Advisor, you’ll be handling a variety of inbound and outbound enquiries while playing a key role in the Everyo

Senior Underwriter, Casualty page is loaded## Senior Underwriter, Casualtylocations: Birminghamtime type: Full timeposted on: Offre publiée aujourd'huijob requisition id: JR2505544Join us as a Senior Underwriter to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role.Make your mark in UnderwritingAIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.How you will create an impact This role is your opportunity to drive profitable growth in Casualtyby working on creative solutions for complex risks. You will be responsible for underwriting a range of new and renewal business, using your proven relationship building skills. We want you to work closely with brokers to communicate risk appetite and our value proposition – and to understand the deal structures, terms and products that best meets clients’ needs. You will then negotiate pricing, terms & conditions, and deal structure with brokers and clients. It will be important to generate new business by expanding your broker network, attending broker events, and building new relationships across the market. You will collaborate with AIG Distribution, territory managers, and underwriters in other business lines to target desirable accounts and cross-selling opportunities. As a senior member of the team, you will set a high standard of customer service to brokers and clients – providing an example for junior colleagues to follow. You will also provide guidance, mentoring and training to less-experienced underwriters – and support them in building their broker network.What you’ll need to succeed Proven underwriting experience, with good knowledge ofCasualty. The ability to analyse financial statements. Strong communication, networking and relationship building skills. Good organizational and time management skills. Customer and Sales orientated behaviors: motivated, tenacious, focused, technically skilled, proactive, and accountable. An interest in mentoring and training if you have not held these duties previously.At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.Enjoy benefits that take care of what mattersAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of inclusionWe’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.Functional Area:UW - UnderwritingAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd #J-18808-Ljbffr

The closing date is 20 May 2026 An exciting, new opportunity has arisen within the Cancer Research Team. The post holder will work on a range of haematology and oncology clinical research trials based at Heartlands Hospital. The post holder will be responsible for providing data management and administrative support as needed to conduct cancer research. You will work closely with members of the direct research team as well as wider multidisciplinary teams to ensure that data is reported as per Good Clinical Practice (GCP) standards. You will make sure documentation is regularly updated and will liaise with clinical trial centres and pharmaceutical companies to ensure the smooth running of cancer research trials. This role involves but is not limited to data entry, query resolution, site file maintenance, organising and accommodating monitoring visits, processing amendments, completing study close out visits and archiving of trials. You will be expected to adhere to appropriate regulations and GCP principles to ensure high quality research and the protection of patients. University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. • Good General Education (e.g. GCSE English and Maths A-C/ 4-9 or equivalent), • Business Administration NVQ level 3 or equivalent experience in an administrative environment., • Education to A level or equivalent, • Knowledge of dealing with non-routine issues such as problem solving for an area of work, • Experience of dealing with the Public/Customer service experience, • Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook), • Experience of using IT systems, • Understand confidentiality and apply the principles in everyday working practice, • Must be able to demonstrate an understanding of equality and diversity, • Evidence of administrative or clinical audit experience in an NHS setting, • Knowledge of medical terminology and knowledge of Haematology and Oncology as required for the post., • Working knowledge of patient confidentiality/ Caldicott guidelines, • Awareness of Research Governance as far as it affects collection of research Study data, • Good communication / customer care skills both written and verbal demonstrating sympathy and compassion, • Good organisation skills and ability to multitask, • Ability to deal professionally with enquiries from staff, Patients and Visitors, • Ability to problem solve, • Ability to pay attention to detail where there are predictable interruptions to the work pattern, • Ability to deal with stressful situations and sensitive issues, • Work effectively and flexibly as part of a team to meet the needs of the services, • Confident in dealing with people at all levels, • Flexible approach to work, • Demonstrates care and compassion, • Ability to travel to multiple sites, • Able to produce reports and graphs for internal and external audit purposes as required., • Audiotyping This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. University Hospitals Birmingham NHS Foundation Trust #J-18808-Ljbffr

The role involves overseeing school administrative functions, management support, and customer service to staff and parents. WMJobs is seeking an Office Manager for Hales Valley Trust in Dudley, England.

The purpose of this role is to strengthen presence within our local communities by delivering high-quality marketing, communications and business development activity. The role ensures that our brand is consistently represented, our clients are meaningfully engaged and our Advisers are supported through effective lead management, feedback insights and promotional activity. Working closely with both the hub and the central marketing function, this role enhances the client experience, drives community engagement and supports the sustainable growth of the business through modern, data-driven marketing practices and strong local network relationships. • Deliver marketing activity and campaigns in line with hub marketing strategy, • Coordinate and distribute communications to existing clients, including emails, newsletters and event updates, • Evaluate the effectiveness and efficiency of all marketing activity and report on performance, • Act as a brand champion, ensuring all office environments, client interactions and promotional materials maintain and reflect the brand standards, • Responsible for managing marketing permissions amongst clients and ensuring there are appropriate controls in place to ensure all marketing activity is legal and compliant, • Work closely with the central team to enhance brand presence and consistency, • Organise, host and coordinate local client events, • Support wider customer and partner groups such as Solicitors and Accountants to strengthen local network presence, • Manage the allocation of leads to Advisers and maintain transparent reporting on lead status, • Provide Advisers with client feedback (such as NPS results) to support service delivery and client recommendation initiatives, • Serve as a 'super user' for key MarTech systems, supporting team adoption and ongoing improvements, • Become proficient in: o ClickDimensions for marketing automation o Curo Advanced for lead generation and CRM processes, • Support the organisation's development and modernisation of marketing technology, • Proven experience within financial services, • Strong written and verbal communication skills, • Excellent organisational and project management abilities, • Ability to analyse marketing activity and interpret performance data, • Confident in using digital systems and learning new technology platforms, • Skilled at managing relationships across teams, partners and community groups At IDEX, we strive for an inclusion‑first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways. #J-18808-Ljbffr

Informed Recruitment Limited is seeking a Customer Success Manager in Birmingham to enhance customer service for a Social Enterprise.Key responsibilities include managing customer relations, overseeing office processes, and compiling reports.The ideal candidate should have a background in customer s

A recruitment agency is seeking a Customer Service Advisor to provide telephony support for HMRC.You will assist customers with their tax queries in a fast-paced environment while working remote but will be required to attend the office occasionally.Candidates should have phone communication skills

Overview We’re expanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix’s scale, supply chain and digital platforms with tailored B2B propositions, pricing and service models. Our ambition is to make B2B buying fast, simple and reliable, removing friction through seamless digital journeys, dependable availability and service that customers can rely on. Overview We’re expanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix’s scale, supply chain and digital platforms with tailored B2B propositions, pricing and service models. Our ambition is to make B2B buying fast, simple and reliable, removing friction through seamless digital journeys, dependable availability and service that customers can rely on. Every day as a Regional Account Manager starts with possibility. You’re out in your region meeting the customers who keep our world moving walking their sites, understanding what they’re building, fixing or planning next. You’re the person who brings our national B2B ambitions to life in real places, with real people. Partnering closely with your Senior Account Manager, you set bold regional goals and craft tender submissions that feel purposeful, not procedural. One moment you’re deep in conversation about long‑term plans, the next you’re reviewing your pipeline and spotting exactly where the next big step-change could come from. And with every visit, call and review, you’re strengthening relationships that turn into genuine long-term partnerships. But the real adventure comes from the chase, the new opportunities waiting just around the corner. You’ll knock on doors, pitch clever solutions, negotiate deals that matter and expand the footprint of your region one win at a time. And you’ll never be doing it alone; you’ll pull in experts from Marketing, Supply Chain, Trade UK and more to build creative answers to customer challenges. With full ownership of your CRM pipeline, regular customer conversations and a front‑row seat in shaping regional strategy, you quickly become the go‑to problem solver, the person who connects dots and makes things happen. It’s a role full of action, autonomy and those brilliant moments where you can see your work turning into real growth, all inside a B2B team that’s moving fast and cheering you on as you accelerate your career. What's in it for you? • Discretionary performance related bonus offering OTE of 70% of salary., • Company car, • 33 days' holiday (including bank holidays, 5 of which can be taken flexibly, • Flexible start and end times around core working hours, • Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week, • EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle, • Up to 14% employer pension contributions, • Life cover up to 4x your salary, • Health cash plan and discounted gym memberships (up to 25% savings), • 20% discount at Screwfix and B&Q Key responsibilities • Works closely with Senior Manager, Key Accounts to discuss, review and agree regional priorities and or targets, • Develop plan to then manage and grow regional accounts to deliver sustainable growth aligned with agreed targets., • Lead and support tender activity across strategic national or regional accounts, working with internal teams to coordinate robust, commercially aligned submissions., • Build strong relationships with decision-makers and influencers across industries and with internal stakeholder groups., • Effectively manage your time to balance engagement, analysis and review of existing and new accounts, driving progress within the key priority areas, • Support National Account Managers at site level through educational visits and initiatives., • Ensure compliance with national frameworks and contribute to national objectives locally., • Identify and convert new business opportunities within the region., • Prospect and engage with potential customers, presenting tailored solutions to engage and realise new business., • Negotiate terms for long-term investment plans and project-specific agreements, within agreed framework., • Maintain accurate CRM records and pipeline reporting., • Collaborate with internal teams (Marketing, Supply Chain, Trade UK) to deliver customer solutions., • Complete a minimum of 3 customer calls per day to drive growth, engage existing and new customers, with 4 days per week field-based, • Attend internal meetings as required, either in the field or Head Office, • Escalate and or discuss key challenges and proposed solutions with Senior B2B Manager, as to ensure any key risks/challenges/blockers are managed and resolved, • Share market insight and good practice with Senior B2B Manager and peers, as to support business growth and continuous improvement Required Skills & Experience • Proven experience in account management and new business development, • Strong commercial acumen and negotiation skills., • Entrepreneurial mindset with a proactive approach to identifying opportunities., • Excellent communication and presentation skills., • Highly organised with strong time management and prioritisation abilities. Flexible and adaptable in a fast-paced, field-based environment. At Screwfix, Your Wellbeing Comes First: Financial wellbeing • Wagestream access to track earnings and save, • Access to the Kingfisher Share Scheme, • Colleague support fund, • Exclusive offers and discounts via our Hapi app, • Cycle-to-work scheme and savings on bikes Every day benefits • Career progression and development programmes, • Coaching and mentoring to help you thrive, • Access to wellbeing resourcing including PepTalk, • Support networks available Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you. Sustainability at Screwfix We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us. We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE #J-18808-Ljbffr

Service Coordinator Location: Birmingham (B33) Reports to: Service Desk Manager Salary: £27,500 Full-Time | Permanent | Office Based Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from you! We're looking for a Service Delivery Co-ordinator to join our clients well known and growing business. In this role you will be supporting field engineers and ensuring exceptional service delivery across reactive, preventative, and remedial maintenance activities. What You'll Be Doing Coordinating and scheduling engineer visits for planned and reactive maintenance. Acting as the first point of contact for customer queries and service requests. Maximising engineer utilisation and ensuring SLA compliance. Liaising with internal teams, subcontractors, and suppliers to deliver seamless service. Managing subcontractor bookings and raising orders in line with company procedures. Tracking job completion and ensuring accurate reporting across departments. Supporting national and key account customers with high-level service coordination. Generating KPI and business performance reports to support operational goals.What You'll Be Accountable For Optimising engineering hours and reducing non-productive time. Meeting daily/weekly revenue targets. Ensuring detailed and accurate processing of service calls. Supporting five engineers within your designated business area.What We're Looking For Strong communication skills with customers, engineers, and internal teams. Proven ability to resolve customer issues and manage competing priorities. Commercial awareness and a results-driven mindset. IT literate (Word, Excel, Outlook) and confident working with service databases. Calm, resilient, and flexible under pressure. Experience in a fast-paced service environment is essential.Why Join our client? Be part of a collaborative and supportive team. Make a real impact on service delivery and customer satisfaction. Opportunities for growth and development within a leading service organisation. Ready to take the next step in your career? Apply now or contact us to learn more about this exciting opportunity

Research and Development Technician Based near Dudley to c£35k neg dep exp + benefits Our client has been established for more than half a century and are recognised as a leading manufacturer of innovative and energy efficient solutions for a range of commercial and industrial applications, and as a result of continued success and a planned programme of strategic growth, are now seeking to recruit an enthusiastic and self-motivated Research and Development Technician to complement their R&D team and develop their career in a stable and progressive environment. Based near Dudley and reporting to the Development Manager, the successful Research and Development Technician candidate will be tasked with supporting the effective operation of the Research and Development function, involving the design, development, testing, approval, and support of new and modified products whilst ensuring compliance with relevant standards and supporting both internal and external stakeholders as required. Duties will include (but not be limited to): Undertaking the Design, build, and test of new and modified products in line with agreed specifications. Accurately recording test results and development activity. Designing and constructing appropriate test rigs to meet the defined test criteria. Building, preparing and evaluating prototype and test units. Ensuring products meet all technical requirements outlined in product specifications. Liaising with certified bodies to obtain CE approval through testing to relevant European standards and preparing, compiling and submitting all required product approval documentation. Ensuring development projects are delivered in accordance with agreed project plans. Producing innovative and practical solutions to design and engineering challenges. Identifying opportunities for product improvement and support implementation. Escalating product issues promptly to enable timely resolution.In addition to the above, you will support the Service and Technical Departments with technical expertise as required and liaise extensively with suppliers regarding component specifications, including sample testing. You will also support the Design Office with the production and refinement of engineering drawings and the Technical Author in the preparation of technical documentation and literature, whilst also providing support to the production team through test equipment and testing procedures. Other duties will include representing the Development Department at internal and external project meetings as required, developing and delivering product training materials for internal staff and external engineers and attending customer or site locations as required to diagnose and repair product breakdowns whilst ensuring all site work is conducted in compliance with the Gas Safety (Installation and Use) Regulations. To be considered for this varied and challenging Research and Development Technician role it is envisaged that the successful candidate will possess recognised engineering qualifications or be qualified by experience, with demonstrable knowledge of gas burner systems and strong fault-finding and repair capabilities. You will possess a good level of computer literacy across the MS suite of packages, along with a high standard of mathematical and written English skills. Contact the Manufacturing Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to for further details

Commercial Operations Manager (must have Transport Manager CPC licence) Location: Halesowen | West Midlands Reports to: Operations Director / Managing Director Department: Operations & Logistics Hours: Monday to Friday, 8:00am – 5:30pm Contract: Permanent, Full-Time Salary: £50,000 – £55,000 per annum The Opportunity We’re looking for an experienced Commercial Operations Manager with a valid Transport Manager CPC to take ownership of our logistics and transport operation and help drive the business forward. This is a senior, hands-on role combining commercial leadership with statutory responsibility. You’ll be the named Transport Manager on our Operator’s Licence, ensuring full DVSA compliance, while also leading operational performance, improving profitability, and delivering an outstanding service to our customers. If you’re someone who enjoys balancing commercial strategy, operational control, and compliance, and wants real influence within a growing business, this role offers exactly that. What You’ll Be DoingCommercial & Operational Leadership • Lead and optimise day-to-day transport and logistics operations., • Own budgets, P&L, KPIs, and performance reporting to drive efficiency and profitability., • Identify and develop new commercial opportunities to grow revenue., • Analyse operational data and turn insight into continuous improvement., • Work closely with sales, customer service, and internal teams to deliver a seamless customer experience., • Negotiate and manage contracts with suppliers, subcontractors, and service provider., • Control costs across fleet operations, fuel, labour, and maintenance. Transport Manager & Compliance (CPC) • Act as the nominated Transport Manager on the Operator’s Licence., • Ensure full compliance with DVSA requirements, Operator Licensing rules, tachograph legislation, and the Working Time Directive., • Maintain fleet roadworthiness through robust maintenance schedules, inspections, and defect reporting., • Oversee driver compliance including licence checks, CPC training, infringements, and standards of behaviour., • Stay ahead of changes in transport legislation and adapt business practices accordingly., • Prepare for and manage DVSA audits and any public inquiries., • Maintain accurate records and liaise with the Traffic Commissioner and DVSA when required. People Management • Lead, motivate, and develop a team of drivers, planners, and operational staff., • Set clear objectives, carry out regular performance reviews, and support development., • Promote a culture of safety, accountability, and compliance across the operation. What We’re Looking For Proven experience in a senior logistics, transport, or operations management role. Valid Transport Manager CPC (National essential; International desirable). Strong knowledge of UK transport legislation and Operator Licence obligations. Commercially minded, with experience managing budgets and negotiating contracts. Confident leader with excellent communication and people-management skills. Comfortable using TMS, fleet tracking systems, and Microsoft Office. A calm, solutions-focused approach and the ability to perform under pressure. Key Measures of Success Operator Compliance Risk Score (OCRS) On-time delivery performance Cost per delivery / cost per mile Fleet availability and downtime Driver compliance and infringement rates Customer satisfaction Order fulfilment Team performance and engagement Important Information This position requires you to be formally named on the company’s Operator’s Licence and to dedicate sufficient time to meet all statutory responsibilities as a Transport Manager. Any changes affecting your ability or fitness to fulfil this role must be reported in line with transport legislation. Job Types: Full-time, Permanent Benefits: • Company pension, • Free parking, • On-site parking Work Location: In person

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world Salary: £37k Location: HH Hours: 40 hours per week. Mon - Fri Arvato HR team are looking for an experienced Learning & Development professional who’s ready to take the next step in their career. This is an exciting opportunity for someone who already has a solid foundation in L&D and is looking to grow into a future leadership or managerial role. We are seeking someone who can confidently design, deliver, and influence learning strategy, while developing their capability to lead and shape the function longer term. Your Tasks Design and deliver engaging, tailored training programmes across the business, adapting to different learning styles and experience levels Facilitate learning through a blend of face-to-face, virtual, and digital formats Partner with stakeholders to identify learning needs and implement impactful development solutions Own the full learning cycle: needs analysis, design, delivery, and evaluation Manage and continuously improve content within the Learning Management System (LMS) Use data and insights to evaluate learning effectiveness and drive improvements Introduce and embed innovative learning technologies and approaches Contribute to and lead L&D projects, ensuring delivery within agreed timelines Provide coaching and mentoring to support individual and team development Support the development of career pathways, competency frameworks, and structured learning journeys Ensure compliance with regulatory and organisational training requirements Build strong relationships across HR and the wider business Your Profile Proven experience in Learning & Development, training, or a closely related people development role Confident designing and delivering learning interventions end-to-end Strong stakeholder management skills, with the ability to influence at different levels Experience working with LMS platforms and digital learning tools Data-driven mindset, with the ability to evaluate impact and improve outcomes Highly organised with strong attention to detail Excellent communication and facilitation skills Comfortable working with Microsoft Office tools (Word, Excel, PowerPoint) Ambitious and motivated to grow into a managerial or leadership role within L&D We Offer 25 days annual leave plus 8 UK bank holidays with the option to purchase up to an additional 5 days Pension contribution A life assurance policy that pays out 4 x Salary Employee Assistance Programme that provides you with confidential support, information, and advice to help you Employee Discount Scheme Free car parking Profile: Arvato is a trusted business outsourcing partner to the private and public sectors. We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients. We combine our expertise in business process outsourcing (BPO), financial solutions, customer relationship management, supply chain management, and public sector and citizen services to deliver innovative, individual solutions that help our clients to achieve their objectives. In the UK and Ireland, we employ over 4,000 people across more than ten locations. Internationally, arvato employs more than 66,400 people in over 270 subsidiaries across almost 40 countries worldwide. Our parent group Bertelsmann is the world’s most international media company with revenues of €16.4bn. Company: Arvato SCM UK Limited | Job ID: (phone number removed)

EXTERNAL ACCOUNT MANAGER (READY MIX) – MIDLANDS Are you a passionate and dynamic External Account Manager looking for your next permanent role? Do you have Ready Mix or construction materials experience? Do you thrive on building strong customer relationships, growing profitable accounts and spotting opportunities in a competitive regional market? If so, this could be your next role. We are currently looking for an experienced External Account Manager to join our amazing team based out of our Tarmac T3 office near to Birmingham Airport by Junction 6, M42, West Midlands. This is a mobile role, with a company car, covering Warwickshire, Northamptonshire, and Banbury areas. You will be expected to visit other ready-mix sites within the Midlands region and there will also be a level of hybrid working too. We’re working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds. Main Responsibilities Reporting to the Commercial Manager the role of External Account Manager will be dynamic in establishing dedicated relationships with our external customers to maintain price, volume and profit for the business's key accounts; whilst possessing the ability to enhance product volumes and profitability through increasing the infiltration of VAPs across the customer portfolio. Responsibilities for the role of External Account Manager include (not exhaustive): You will be the first and main link between Tarmac and our pivotal customer accounts, providing clear and principled direction which will enhance the customer experience and strengthen relationships You will strategically manage a portfolio of external accounts to deliver against targeted sales volumes, price and profitability targets Identify opportunities to maximise our cash position through efficient and effective trading Provide the business and the associated departments with external market intel around product demand and mix interest to support the continual evolution of our strategy approach Be at the forefront of any significant RMX projects on the horizon and devise an advance plan of action to maximise Tarmac potential at securing a programme of works Creation and management of project pipeline Work closely and actively with the Customer Service and Shipping teams, understanding and appreciating the value each role contributes to the success of the business Forward prepare your colleagues and teams of the requirements and expectations of key accounts implementing specific and achievable service level agreements Regularly review each account; looking for ways to improve and adapt our offering to benefit both Tarmac and our customers Provide the Commercial Manager with monthly key metrics and performance rating reports, identified underperformance or issues with solutions to drive business improvement In the role you will be in liaison with stakeholders across the business, ranging from – General Managers, Commercial Managers, Operations Team,Credit Control, Transport Managers, Technical, HR. The Ideal Candidate The Ideal Candidate for our role of External Account Manager will ideally have the following: Experience: Demonstration of managing and developing customer accounts Commercial understanding of our business within sector Working cross-functionally to deliver customer requirements Be able to utilise commercial tools and forecasts in your normal working day Skills / Knowledge: Basic concrete and screed knowledge Influencing skills, negotiation skills, change management skills An excellent understanding of regional market Understanding of the competitive landscape High level of drive & determination to succeed Ability to identify customer needs and build solutions, along with comprehensive product knowledge A car is available with this role, therefore you must hold a FULL UK manual car driving licence with no more than 6 penalty points and you will have the flexibility of hybrid working too. At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! @Tarmac #Tarmac #TarmacCareers #ExternalAccountManager #AccountManager #Salesmanager #AccountsManager #Readymix #RMX #Concrete #Screed #birmingham #Solihull #Coventry #Warwick #Northampton #Banbury #LI-RE1 Tarmac Trading Limited

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in Birmingham. Main Duties and Responsibilities To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records relating to areas of which CBRE are responsible. To prepare and issue predefined reports, which form part of the contract and customer requirement To administer quality management system documentation and ensure compliance Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. To undertake the training of staff as and when required. Run regular training gap reports from training tracker. To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Collating and presenting portfolio reviews. Run weekly aged debt report's and liaise with the client to resolve any issues. Complete month end reports for the finance manager. Book and arrange Travel for EMEA shutdowns through client's booking system. Collating the monthly forecasting. Collate a monthly finance report for clients. Raise Annual Maintenance PO's. To undertake general office duties relating to the contract including: Correspondence and filing Minutes of meetings Preparation of reports and documentation Updating of electronic records Material ordering and administration Subcontractor's administration Raising purchase orders and ensuring that purchase orders are updated when changes required. Production of valuations and presentation of results Contract renewal documentation Production of short range plan information Quote logging and processing Collating timesheets from engineers, chasing and checking quality of data Application billing preparation and billing of all Maintenance and Extra works through SAP Ariba Contract escalation process PERSON SPECIFICATION A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Accounting qualification or interest to move in an Accounting & Finance direction. Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level. Must demonstrate a strong sense of customer focus. Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic. Able to prioritise demands and make decisions under pressure. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Be flexible to work outside core office hours from time to time. Knowledge of Anaplan is desired but not essential as training can be given

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Birmingham. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities

Customer Service Advisor £12.71 per hour plus monthly bonus 37.5 hours per week Monday to Sunday 7.30am – 10pm (rota-based) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible. -Handling inbound calls -Arranging call outs -Dealing with distressed or upset customers Requirements To be successful in this role, you must have strong customer service and call centre experience. You will be able to handle tough situations over the phone and be able to clearly lay out options to the customer whilst guiding them through the process -Strong communication skills -Call centre experience -Calm under pressure -Happy working in a fast paced environment

Finance Administrator - 6 Month FTC Are you ready to take your finance skills to the next level? Our client, a dynamic AWARD WINNING organisation is seeking a Finance Administrator for a 6-month Fixed Term Contract based in Birmingham. This is an exciting opportunity to be part of a supportive team, where your contributions will be valued and recognised. Job Title: Finance Administrator Contract Type: 6 month Fixed Term Contract - with potential for extension Salary: £26,000 - £27,000 Location: Birmingham Culture: Friendly, supportive, collaborative, hardworking, fast paced, busy, great office environment! Benefits: Hybrid working, 24 days annual leave (plus your birthday off!), development, Great location a 4 minute walk from Five Ways train station and 9 minutes from the tram station, great office culture, health insurance, free cinema tickets, and more! Your responsibilities will include: Complete booking and approval sign offs, ensuring all financial information is accurate and compliant with internal procedures. Act as a key point of contact for finance related enquiries, responding to both internal and external stakeholders in a professional and timely manner. Confidently handle finance related telephone calls, providing clear information and a high standard of customer service. Prepare, check, and issue monthly invoices for your allocated accounts, ensuring deadlines are consistently met. Monitor outstanding invoices and follow up as required to support timely payments and effective cash flow. Review and process supplier invoices, maintaining excellent attention to detail and accuracy at all times. Support continuous improvement by contributing to team guidelines, processes, and ways of working. Provide flexible, ad‑hoc support to senior finance team members and leadership, including assisting with data requests and internal queries.What We're Looking For: The ideal candidate will possess the following skills and attributes: Strong numeracy and literacy skills. Clear, concise, and professional communication style. Proficiency in Excel to manage data effectively. Initiative to find answers to queries and draft clear email responses. Quick adaptability to new systems with training. Ability to manage a high volume of tasks accurately under time pressure. Confidence in handling calls, especially challenging ones, with sensitivity and professionalism.Ready to Make a Difference? If you're enthusiastic about finance and eager to contribute to a thriving organisation, we want to hear from you! This full-time position starting ASAP and is a fantastic opportunity to grow your skills while working with a supportive team. Apply today and embark on a rewarding journey with our client! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Description: This job is being advertised by Neon Contracts who are operating as an Employment Business. We are currently seeking an experienced Inspector / Engineer / Technician to join our Calibration / Metrology team, and I would like to ask whether you would be interested in supporting us with this recruitment. The ideal candidate will have: Proven experience using high-precision dimensional measurement equipment (accuracy to 0.001 mm / 1 micron or better), including: Slip Gauges (Block Gauges) Micrometers Floating Carriage Micrometers (FCM) Universal Length Measuring (ULM) instruments Excellent hand-eye coordination A focused, methodical approach with strong attention to detail Experience with gear and spline calibration, manufacturing, or design (desirable) Experience working in a UKAS-accredited laboratory (desirable) Qualifications: To perform the job successfully an individual must be able to perform each essential key function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or abilities required. Basic Requirements: Utilize various aspects of Microsoft Office such as Excel, Word and PowerPoint. Team player Create a positive can-do environment within the department Competencies: To perform the job successfully the individual should demonstrate the following competencies: Customer Service Responds promptly to customer needs, responds to internal and external customers Planning/Organization Prioritizes and plans work activities in line to the weekly schedules set out by the Production Manager. Safety and Security Observes safety and security procedures, reports potentially unsafe activities or conditions immediately. Initiative Seeks additional responsibilities; asks for and offers help when needed. Innovation Generates suggestions for improvements while developing innovative approaches and ideas. Applicants who have a background in Metrology, Automotive or Aerospace mass inspection industries are encouraged to apply. Experienced in the use of gear analyzing equipment would also be considered. Job Types: Full-time, Permanent Benefits: On-site parking Schedule: Day shift Flexitime Monday to Friday Experience: Quality assurance: 1 year (preferred) high-precision dimensional measurement equipment (accuracy to 0.001 mm / 1 micron or better) TPBN1_UKTJ

Customer Service Advisor £12.71 per hour plus monthly bonus 4-on-4-off: 5pm-10pm Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible. -Handling inbound calls -Arranging call outs -Dealing with distressed or upset customers Requirements To be successful in this role, you must have strong customer service and call centre experience. You will be able to handle tough situations over the phone and be able to clearly lay out options to the customer whilst guiding them through the process -Strong communication skills -Call centre experience -Calm under pressure -Happy working in a fast paced environment

Assistant Site Manager - Social housing kitchen & bathrooms Daniel Owen are recruiting an Assistant Site Manager to join a trusted principal contractor delivering high-quality kitchen and bathroom refurbishment programmes across the social housing sector. We partner with local authorities, housing associations, and asset management providers to improve homes and communities through excellence in service delivery, workmanship, and customer care. Due to continued growth and new contract awards, they are seeking an experienced and proactive Assistant Site Manager to lead and coordinate the successful delivery of kitchen and bathroom installation projects within occupied and void housing stock. Position: Assistant Site Manager Location: Birmingham Salary: Up to £42,000 per annum + package Contract Type: Temp - perm As Assistant Site Manager, you will take full responsibility for day-to-day site operations, ensuring that all works are completed safely, efficiently, and to the highest quality standards, in accordance with client specifications and company policies. You will be the key point of contact between the client, residents, subcontractors, and internal teams, ensuring clear communication and smooth project delivery from start to finish. Key Responsibilities: Oversee all aspects of kitchen and bathroom installation projects within occupied and void social housing properties. Manage and coordinate site teams, subcontractors, and trades to ensure programmes are delivered on time, within budget, and to specification. Uphold the highest standards of Health, Safety, Environmental, and Quality compliance, ensuring all works are conducted in line with statutory and company procedures. Conduct regular site inspections, toolbox talks, and progress meetings to monitor performance and maintain productivity. Manage project resources, including labour, materials, and plant, to achieve cost efficiency and programme targets. Produce site documentation including risk assessments, method statements (RAMS), daily site diaries, and progress reports. Proactively identify and resolve site issues, escalating where necessary to maintain programme continuity. Candidate Requirements: Demonstrable experience as an Assistant Site Manager within social housing refurbishment. Sound technical knowledge of building trades, materials, and installation processes relevant to kitchen and bathroom refurbishment. Strong organisational and problem-solving skills, with a methodical and professional approach to site management. Up-to-date knowledge of Health & Safety legislation and experience ensuring compliance on live sites. Competent IT skills (Microsoft Office, project management software, and digital reporting systems). Essential Qualifications: SSSTS/SMSTS - Essential CSCS Card - Essential First Aid at Work - Essential Asbestos Awareness - Essential Full UK Driving Licence - Essential How to Apply: If you are interested in working for this established company, please apply with your updated CV

Total Contracted Hours: 45 An exciting new 18t Driver opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. Key responsibilities Represent DX in a professional manner at all times Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed Ensure all product are scanned using DX scanning equipment Ensure all deliveries are loaded safely prior to leaving the depot Observe DX procedures and policies at all times Manage your routing to ensure premium and timed deliveries are achieved Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times Ensure all delivery and on road issues are reported to the traffic office immediately Ensure the customer receives their deliveries in excellent condition every time Deal with any customer issues in a polite and effective manner Ensure collections are made in line with given instructions and times Essential Criteria Must hold C1 or above on licence with valid DQC and Tacho card Maximum of 6 points on licence and no bans Takes pride in delivering exceptional customer service Ability to build a rapport with customers Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

Category Buyer - IT & Technology Birmingham City Centre (Hybrid - 3 days office) £28,000 - £32,000 Are you an IT/Tech industry professional with strong negotiation skills and experience dealing with suppliers or distributors? Looking for a fast‑paced role where you can take ownership, work with big‑name vendors, and contribute to a growing digital buying platform? This is a great opportunity for someone who enjoys variety, thrives in a busy environment, and is confident handling both commercial activities and day‑to‑day admin. Please note: This role is based Birmingham City Centre. You will need to be able to be onsite 3 days per week, with flexibility to change the days to suit business needs. The Role You'll be responsible for managing a product category across a digital procurement platform, working closely with vendors, distributors, sales teams, and internal support functions. Your role will include: Managing supplier and distributor relationships Negotiating pricing, promotions, and commercial terms Ensuring product data, pricing and content are accurate and competitive Supporting sales teams with quotes, product advice, and category insights Creating and coordinating digital promotions and campaigns Monitoring buying patterns and market trends to spot opportunities Handling admin tasks such as order queries, stock updates and reportsThis is a varied role that mixes commercial responsibility with hands‑on operational support, perfect for someone who likes to be "in the action". We're looking for someone who has: Experience in the IT or technology sector (essential) Negotiation experience with vendors, suppliers or distributors (essential) Background in buying, purchasing, procurement, or commercial support Strong customer service skills and the ability to work quickly under pressure Confidence using data to make informed decisions Good organisation and attention to detail Willingness to work in the office three days a weekIf you enjoy working at pace and like being the person who "makes things happen", you'll fit right in. To apply for the Buyer position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Technical Sales Manager (North), European Stormwater Division HydroInternational is now proudly part of Tarmac , within the CRH Group , combining specialist water-management expertise with the scale, stability and opportunity of one of the UKs leading construction materials businesses. For over 40 years, Hydro International has been recognised for engineering excellence in advanced water management solutions. Working with municipal, industrial and construction customers worldwide, we help to improve water performance, reduce environmental impact and protect communities from flood risk and water pollution. Operating in more than 40 countries and supported by a global network of over 80 distribution partners, Hydro plays a key role within CRH Infrastructure Products , leading the water management industry through innovation, sustainability and a safety-first culture. As part of Tarmac, we are building an even stronger platform for growth, collaboration and career development. career. The Role We are seeking a Technical Sales Manager (North) to drive specification growth across the UK stormwater market. This is a strategic, national role focused on influencing design at the earliest possible stage. You will work closely with engineers, designers, local authorities and major contractors to secure product specifications, shape technical solutions and position Hydros industry-leading technologies across infrastructure, residential and commercial projects. Its an ideal opportunity for someone who enjoys combining technical knowledge with commercial influence building long-term relationships, delivering CPDs and turning early-stage engagement into successful project outcomes. What You'll Be Doing In this role, you will: Develop and deliver a national specification sales strategy for the UK stormwater sector Secure product specifications by engaging with consultants, engineers, local authorities and major contractors Influence key technical and design decisions at concept and planning stage Build and manage a strong project pipeline, tracking opportunities through CRM Deliver CPD presentations to engineering, design and architectural practices Represent Hydro at industry events, exhibitions, seminars and trade shows Work collaboratively with Regional Sales Managers to support forecasting and project conversion Partner with internal technical, proposals and customer service teams to ensure effective solution delivery Provide market insight, including competitor activity, emerging trends and customer needs Ensure all activities comply with Health & Safety requirements and ISO 9001 standards About You Technical & Sector Expertise Strong experience in technical solution selling Good understanding of Civils, Infrastructure, Residential and Commercial construction markets Ability to interpret drawings, specifications and design documentation Sales & Influencing Skills Proven track record in specification-led sales Strong communication, presentation and negotiation skills Confidence building relationships with stakeholders at all levels Personal Attributes Highly self-motivated, organised and comfortable managing a national territory Professional, collaborative and customer-focused Results-driven with excellent time-management skills Experience & Qualifications Required: Experience in technical sales within the construction sector (civils/infrastructure preferred) Proven success securing specifications at design stage Experience delivering CPDs or technical presentations CRM experience (Microsoft Dynamics 365 desirable) Preferred: Experience in stormwater, drainage or environmental engineering Knowledge of SuDS, stormwater legislation and planning frameworks Tools & Technology Microsoft Dynamics 365 CRM Digital project intelligence tools (e.g. Barbour ABI) MS Office and digital presentation platforms Why Join Us As part of Tarmac and the wider CRH Group, youll benefit from the scale and stability of a global organisation alongside the specialist expertise of Hydro International. Our benefits include: Competitive salary Annual discretionary bonus Pension scheme with significant employer contribution Life cover 2 annual salary Company sick pay Minimum 23 days holiday plus bank holidays Flu vaccinations DSE eye tests Mental Health First Aiders and wellbeing support Ongoing training, development and career progression opportunities What Hydro International (Part of Tarmac) Offers You A culture that encourages growth, development and internal promotion Opportunities to build a long-term career within Tarmac and CRH Exposure to national and international operations The chance to make a real impact within a critical, sustainability-focused sector Tarmac is committed to being a Forces-friendly employer.If youre coming from a military background, well support your transition and help you build a successful career with us. Were proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, were here to support you. Ready to build your future? Click Apply to get started. Please note: we sometimes close roles early due to high interest, so dont wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited TPBN1_UKTJ

Role Overview We have an immediate requirement for temporary cover in the Estates department for the position of Estates Coordinator. Assignment Details Start Date: ASAP - subject to vetting - Enhanced DBS Required Working Hours: Full-time, 37 hours per week on site Location: Solihull Salary Details: circa £34,486 per annum Job Description: • Full time 5 days per week onsite • Support with Help Desk job requests (processing, logging, reviewing data, following up on progress) • Support with PPM information (planned, preventative maintenance) – assisting with PPM Contracts & contractors delivering work • Assisting with contractor communication/arranging general works visits • Assisting with reviewing estates information and updating essential records • Assisting with saving and updating various files in Estates online sharepoint • Assisting with general communication and estates service support to stakeholders • There is no line management responsibility linked to the role. Candidate Requirements • Must be familiar with estates environment, ideally in education but happy to consider people with considerable estates specific experience from other sectors. • Must be IT literate, able to use range of systems confidently (office 365, helpdesk, Teams, online systems) • Ability to work proactively in fast paced, reactive team environment • Able to pick up lots of information quickly • Able to work confidently with external contractors and internal stakeholders • Customer service skills

Development Engineer West Midlands - commutable from Walsall, Wednesbury, Dudley and Wolverhampton c £35k neg dep exp + benefits Our client has been established for more than half a century and are recognised as a leading manufacturer of innovative and energy efficient solutions for a range of commercial and industrial applications, and as a result of continued success and a planned programme of strategic growth, are now seeking to recruit an enthusiastic and self-motivated Development Engineer to complement their R&D team and develop their career in a stable and progressive environment. Commutable from the Walsall, Wednesbury and Wolverhampton area and reporting to the Development Manager, the successful Development Engineer candidate will be tasked with supporting the effective operation of the Research and Development function, involving the design, development, testing, approval, and support of new and modified products whilst ensuring compliance with relevant standards and supporting both internal and external stakeholders as required. Duties will include (but not be limited to): Undertaking the Design, build, and test of new and modified products in line with agreed specifications. Accurately recording test results and development activity. Designing and constructing appropriate test rigs to meet the defined test criteria. Building, preparing and evaluating prototype and test units. Ensuring products meet all technical requirements outlined in product specifications. Liaising with certified bodies to obtain CE approval through testing to relevant European standards and preparing, compiling and submitting all required product approval documentation. Ensuring development projects are delivered in accordance with agreed project plans. Producing innovative and practical solutions to design and engineering challenges. Identifying opportunities for product improvement and support implementation. Escalating product issues promptly to enable timely resolution.In addition to the above, you will support the Service and Technical Departments with technical expertise as required and liaise extensively with suppliers regarding component specifications, including sample testing. You will also support the Design Office with the production and refinement of engineering drawings and the Technical Author in the preparation of technical documentation and literature, whilst also providing support to the production team through test equipment and testing procedures. Other duties will include representing the Development Department at internal and external project meetings as required, developing and delivering product training materials for internal staff and external engineers and attending customer or site locations as required to diagnose and repair product breakdowns whilst ensuring all site work is conducted in compliance with the Gas Safety (Installation and Use) Regulations. To be considered for this varied and challenging Development Engineer role it is envisaged that the successful candidate will possess recognised engineering qualifications or be qualified by experience, with demonstrable knowledge of gas burner systems and strong fault-finding and repair capabilities. You will possess a good level of computer literacy across the MS suite of packages, along with a high standard of mathematical and written English skills. Contact the Manufacturing Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to for further details

Job description CUSTOMER SERVICE ADVISERS WANTED We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period. You must be willing to work within the alcohol industry to be suitable for this role. Customer Service Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers. You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc... You will require a good telephone manner and friendly personality as well as being computer literate.Hours of work: Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS. Monday to Friday. 30-minute unpaid lunch break. 40 hours paid per week.Salary £12.74ph, rises to £12.87ph after 12-weeks. Weekly pay (every Friday). 28 days holiday entitlement rises to 30 days after 12 weeks.Customer Service Requirements: Computer literate (you will be operating various in-house systems). Minimum 1-year recent experience in an office/call centre style role. Previous experience in hospitality would also be beneficial. Proficient with Microsoft Excel. Strong stable work history. Fluent in English. Good, Friendly and professional telephone manner. Ability to travel to Hams Hall (public transport is very limited). Additional benefits: Free parking along with free tea and coffee. Team building exercises and events such as summer BBQ / sports day organised by the office social committee”. Immediate start, ongoing work and potential progression within a global logistics company. Dress code: Smart Casual and dress down every last Friday of the month and random fund raising for social committee. Training provided Social Committee: Chip Butty Friday, Film Days, Competitions & Prizes & MORE Monthly engagement plan Big screens – showing sports / events – radio on throughout the week. Once a full contracted Employee: Advantages: Reduced cinema tickets, Gym memberships, retails discounts, Child-care vouchers, Ride to work funding, health care, access to GP video calls 24/7, Eye care, company Pension, Long service award. Career progression within group inc worldwide vacancies If you are interested in applying and meet ALL of the requirements for the role of Customer Service Advisor, click "Apply now" below. if your CV meets the requirements that our client is looking for, a member of rapier employment Birmingham branch will be in touch to talk you through the next stages. Rapier Employment has been established in the UK for over 30 years, specialising in permanent and temporary workers in the Commercial, Production, and Logistics sector. (url removed)

Location; UK field based - head office – Walsall We are working with a specialist engineering business supplying industrial washing and hygiene systems into food manufacturing, pharmaceutical and industrial processing environments across the UK. The business designs, installs and maintains bespoke washing systems, supporting customers where uptime, reliability and service response are critical. Due to continued growth, the business is looking to recruit a Field Service Mechanical Engineer to join a small, experienced engineering team. This is a field-based role working on customer sites across the UK, supporting planned maintenance, breakdown response, installation work and ongoing equipment reliability. You will be working on industrial washers, conveyor systems, spray bars, air knives, bin lifts and utensil washing equipment. The role combines hands-on mechanical maintenance with customer-facing service work, offering good variety and strong long-term stability. This role would suit a mechanically biased Maintenance Engineer or Mechanical Fitter who enjoys field-based problem solving, travel, varied site work and working with specialist industrial equipment. Electrical experience is useful, but the business is happy to provide training where needed. Responsibilities of a field service mechanical engineer: Carry out planned maintenance, repairs and first-line fault finding on industrial washing systems Replace worn or damaged components to maintain safe and reliable equipment performance Work on industrial conveyor systems, spray bars, air knives, bin lifts and utensil washers Support installations, commissioning and planned service work on customer sites across the UK Carry out TIG welding where required as part of repair and modification work Work independently on service visits or as part of a team on larger installations Maintain high standards of health, safety and customer service while working on site Complete service reports and communicate clearly with customers and internal teams Skills & qualifications of a field service mechanical engineer: Strong mechanical maintenance background within industrial, manufacturing or service environments Mechanical or maintenance qualifications beneficial but not essential TIG welding experience essential Experience working on conveyors, production equipment or industrial plant desirable Electrical fault-finding experience advantageous but not essential Ability to work independently and manage field-based workloads Good communication skills and customer-facing attitude Full UK driving licence required Benefits of a field service mechanical engineer: Salary: £33,000 – £37,000 (with review based on experience) Monday to Thursday: 07:15 – 16:00 Friday: 07:15 – 12:00 Overtime paid at 1.5x UK-wide field-based role with varied customer sites and equipment Stop-out allowance including hotel accommodation plus meal allowance / £20 per night Pension scheme Training and development in electrical systems and specialist machinery Long-term stable role within a growing specialist engineering business If you feel this Field Service Mechanical Engineer role is right for you, please contact Dan Fergus at Maintech Recruitment for more information or click apply. Maintech Recruitment – Engineering Great Careers Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability. Please note by applying for this role your data will be processed in line with our privacy policy, available on our website. Top of Form Bottom of Form

Client Relations Manager (Heart Centred Salesperson / Customer Focus Lead) £40,000 per annum plus commission 40 hours per week The Oaks, 150 Rubery Lane, Rubery, Birmingham, B45 9AY Role Overview Do you love sales, but are tired of the same old sales roles? Do you want to make a real difference to the lives of people within the local community? Do you want to help people when times get tough? Helping people make the decision to choose full time care is a rewarding career – enabling people to live their best lives, whilst remaining close to their loved ones. If you are an emotionally intelligent, kind, supportive person, who also understands how revenue generation ensures the future of social care, then you may be perfect for this role! We are looking for a mix between Alan Sugar and Mother Theresa! We want someone who is compassionate and passionate. Compassion is needed to help families through a difficult time and passion is needed to ensure that we achieve our occupancy targets and create great lives for the people who live in The Oaks. . Responsibilities and Duties Meeting discharge teams at NHS and private hospitals Involvement in and liaison with discharge teams around referrals for our enablement suite Ensuring all businesses in the area know who we are and what we do Fostering fantastic relationships with social work and mental health teams Creating community events in order to break pre-conceptions of care homes Supporting the Home Manager and Customer Experience Leads to create purposeful activity Supporting the Home and Customer Experience Leads to ensure a day-to-day presence on social media including Facebook Driving scores high on Google reviews and Specialist Market tools Thinking outside the box – e.g charity days, supporting community drives or walking 26 miles! Being the face people trust to help get solutions to their needs Creating information events for older people and their families in the community Ensure the home is fully occupied Ensure the budgeted rate is achieved Skills, Qualifications and Abilities Strong verbal and written communication skills. Experience within a similar environment desirable You need to be flexible, patient, with a ‘can do’ caring attitude, and a real 'people person' Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly. The Company and Care Home EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for three years now, we currently have five homes open, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needs—we strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care. The Oaks opened in July 2023; a 71-bed nursing and dementia specialist care home in the heart of Rubery, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, The Oaks is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at The Oaks. Benefits of working at EQ Care ½ day off for your birthday – start your celebrations early! Blue Light Discount Card – access exclusive savings and offers. 28 days of annual leave (pro rata) – enjoy a healthy work-life balance. Salary advance scheme (Level) – access earned pay when you need it. Contributory pension – helping you plan for your future. Dedicated Learning & Development – continuous training and career growth opportunities. Team member rewards – recognising and celebrating your hard work. Free meals on shift – enjoy a meal on us while you work. Free tax review service – making sure you keep more of what you earn. Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply) Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship. This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice REF-(Apply online only)

Administrator / Office Administration Assistant A fantastic opportunity for an organised Administrator / Office Administration Assistant with strong communication skills, customer service and administrative experience. If you’ve also worked in the following roles, we’d also like to hear from you: Clerical Assistant, Team Administrator, Business Support Assistant, Office Support Assistant, Administrative Assistant SALARY: £26,400 per annum pro rata LOCATION: Sutton Coldfield, West Midlands JOB TYPE: Part-Time, Permanent WORKING HOURS: 9am - 17.30 Monday, Tuesday and Friday - Will also be required to provide cover during periods of annual leave JOB OVERVIEW We have a fantastic new job opportunity for an Administrator / Office Administration Assistant with proven administration experience, excellent organisation skills and a professional approach to client correspondence. As an Administrator / Office Administration Assistant you will support day-to-day office management, customer service, scheduling, purchase orders, invoice chasing and general administration across a busy team. The Administrator / Office Administration Assistant will be confident, reliable and conscientious, with the flexibility to adapt to changing workloads while supporting engineers, clients and internal colleagues. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Administrator / Office Administration Assistant include: • Company Correspondence: manage telephone enquiries and correspondence from clients, • Site Survey Scheduling: organise site surveys and engineers’ visits, • Client Queries: deal with client enquiries in a professional and helpful manner, • Engineer Administration: support engineers with administration requests, • Purchase Orders: raise purchase orders accurately and efficiently, • Invoice Chasing: follow up invoice payments and maintain clear records, • Team Support: actively support team members with general administration duties where required, • Job and Client Management: assist with job and client management tasks to support smooth operations CANDIDATE REQUIREMENTS • Previous administration experience, ideally within the construction industry, • Strong communication and customer service skills, • Professional written and spoken communication skills, • Confident, reliable, enthusiastic and conscientious approach, • Computer literate with good general office administration skills, • Able to organise workloads and manage multiple administrative tasks, • Flexible and adaptable to changing priorities, • Comfortable dealing with clients, engineers and internal team members HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14684 Part-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job and work in Sutton Coldfield, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Alexander James Recruiting is currently working with a leading provider of warehouse barriers, bollards and protection solutions who require a Service Planner to assist with the coordinating of projects across the UK from their office in the West Midlands. With a competitive package and the chance to work for an established and international supplier, this is a great opportunity for an individual with experience of working on projects within logistics. Responsibilities Managing barrier/protection projects internally for a customer base across the UK from the office in the West Midlands Preparing project plans through calculating installation prices, durations and the resources required Collaborating closely with the sales team in the organization of installations teams for projects Working closely with the installations teams in providing technical plans and materials Ensuring that you monitor sites throughout the duration of the projects with both safety and quality being adhered to Occasionally travel to site with bigger projects to prepare for project start-upRequirements Our client are ideally looking to a bring on an individual with a background of overseeing projects within intralogistics or a closely related industry. They would also be open to candidates with a background in installations, design or coordination within the industry. A university degree in a technical subject would also be preferable but not essential. It is essential that you have a full UK driver’s license as there will be a requirement to travel to site. In terms of location, you must live within commutable distance of Wolverhampton. Benefits Competitive basic of up to £40k (Depending on experience) 25 days holiday + statutory Pension schemeThe Company An international supplier of various barrier and protection products to a number of sectors our client has been established for a number of years and has a solid reputation. They supply a number of industries to include retail, airports, material handling and healthcare to name a few and their quality of products has enabled them to push into some household names as customers. The range of products they supply include barriers, bollards, rack protection. They are now looking to expand their installations team in the office

Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combined exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity. We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale. JOB DESCRIPTION Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach Take time to understand customers' needs, recommending suitable tour options Build trust and confidence with customers Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention Maintain accurate CRM records to support excellent service delivery Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable Contribute to improving conversion, customer experience and sales processes Take ownership of personal performance, learning and development THE PACKAGE: Starting salary is very competitive, up to £28 pa dependent on experience, plus commission with an OTE of £38k pa. This is a hybrid - Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team. Benefits include: 25 days' holiday, plus your birthday off. The opportunity to travel on their trips Contributory Pension Industry leading training * Regular prizes and awards for achievers and team players EXPERIENCE REQUIRED: This is not your 'average' travel sales role and for that reason, travel industry experience is desired but not essential. It is however, essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from over sales environment, providing the selling is not transactional, but personal and considered. Proven experience in a sales or customer-facing role, ideally involving complex or high-consideration purchases Strong listening skills and emotional intelligence A results-driven mindset, balanced with a genuine commitment to customer outcomes Strong written and verbal communication skills Comfort working with systems, data and performance metrics A collaborative, team-first attitude INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

We are currently working with a number of friendly and welcoming primary schools across Walsall who are seeking experienced School Receptionists to join their office teams. Schools are looking for candidates who can provide a professional first impression while supporting the smooth day-to-day running of the school office. This position requires someone who is calm under pressure, highly organised, and confident communicating with parents, staff, and visitors. Key Duties Welcoming visitors and ensuring safeguarding procedures are followed correctly Managing incoming calls, messages, and front office enquiries Supporting attendance and pupil absence procedures Maintaining accurate records using ARBOR, SIMS, and BROMCOM Managing visitor badges, signing in procedures, and school security processes Assisting with school correspondence and parent communications Supporting administrative tasks for leadership and teaching staff Maintaining confidentiality and professionalism at all times Candidate Requirements Previous experience within a primary school office environment Confident using ARBOR, SIMS, and/or BROMCOM Strong customer service and communication skills Ability to work efficiently within a busy reception area Good IT and administration skills Understanding of safeguarding responsibilities within schools Important Information No training will be provided Candidates must be experienced and able to start immediately Enhanced DBS clearance is required Candidates without an Enhanced DBS will need to obtain and fund their own DBS check All positions are subject to safeguarding and referencing checks Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks

Transport Planner Location: Birmingham Salary: £30,000 - £36,000 (DOE) We're working with a growing logistics and transport operation in Birmingham seeking an organised and proactive Transport Planner to join their busy operations team. This is an excellent opportunity for someone with transport planning or logistics coordination experience looking to join a fast-paced environment with long-term development opportunities. Job Overview • Plan and coordinate daily transport routes and vehicle allocations Monitor deliveries and respond quickly to delays, issues, or route changes Communicate effectively with drivers, customers, warehouse teams, and internal departments Ensure deliveries are completed safely, efficiently, and on time Support route optimisation to improve operational efficiency and reduce costs Maintain accurate transport records, planning schedules, and operational documentation Ensure compliance with driver hours, transport legislation, and Health & Safety requirements Coordinate vehicle availability, servicing, and maintenance schedules Use transport management systems (TMS) and logistics software to support daily operations * Support continuous improvement initiatives across the transport function Job Requirements • Previous experience within transport planning, logistics coordination, or fleet operations Strong organisational and problem-solving skills Ability to work effectively within a fast-paced transport environment Good geographical knowledge and route-planning ability Strong communication and customer service skills Competent IT skills including Microsoft Office and transport planning systems Understanding of driver hours, transport compliance, and Health & Safety regulations * Ability to work independently and collaboratively within a team environment Desirable Experience • CPC qualification or transport compliance knowledge Experience within distribution, haulage, logistics, or supply chain operations Knowledge of logistics KPIs, reporting, and operational performance metrics Salary & Benefits • Salary: £30,000 - £36,000 depending on experience Full-time, permanent position Company pension scheme Holiday entitlement Supportive and collaborative working environment Opportunity to join a growing logistics operation Career progression and long-term development opportunities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Trade Manager - Ocean Freight Pricing Birmingham Full-time, permanent £45k - 60k depending on experience Bi-annual bonuses Health plan Free parking We have been retained by our client, a large SME global Freight Forwarder with huge growth plans, to recruit an experience Ocean Freight Pricing Specialist to become their Trade Manager. If you want an interview, you will need to send your CV to us so we can represent you. Using cutting-edge technology and driven by passionate people, our client delivers world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join their high-performing team based at the Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within the Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: · Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability. · Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives. · Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes. · Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency. · Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings. · Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights. · Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals. · Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation. · Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes. · Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: · Industry and operational knowledge of Ocean / Sea freight - inbound, outbound, and cross trade. · An understanding of how to influence the profitability through effective pricing is preferred. · Proven ability to deliver high-quality service at a senior level · A sharp eye for detail and understanding of its commercial impact. · Ability to work under pressure and meet tight deadlines. · Strong numerical and commercial acumen. · Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred · Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus). · A proactive, team-oriented mindset with great time management. · Enthusiasm, flexibility, and self-motivation. Rewards This company believes in rewarding their people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives the success of the company. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – our client actively promotes from within and offers clear pathways to progress into senior roles or to explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks. Apply directly with your CV for an initial conversation - we have been retained by the organisation as their trusted recruitment partner, and can support you through the process to success

Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From HomeWhat You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance with data protection regulations. Thrive in a high-pressure, time-sensitive environment.What We're Looking For: Customer Service Skills: A compassionate approach that puts customers first. Communication: Fluent in spoken and written English-clear communication is key! IT Proficiency: Comfortable using PCs and core Microsoft Office applications (Word, Excel, Outlook). Quick navigation through various software platforms is essential. Attention to Detail: Accuracy is crucial in this role! Availability: Must be available for the full duration of the assignment-July 2 to mid-October. Right to Work: Must have the right to work in the UK. Experience: Familiarity with higher education processes is a plus (training provided).Technical Requirements: Personal Laptop or PC with Windows 11 or above (Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (sorry, speakers are not permitted). Access to a quiet, distraction-free home working environment. If you are ready to embark on this rewarding journey and make a positive impact in education, we want to hear from you! Apply today and take the first step towards an enriching summer experience! Ready to Apply? Send us your application now and let's start this exciting journey together! Your future awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: Birmingham City Centre, Hybrid Working Week Job Type: Full-time, Permanent contract 37.5 hrs a week. Term Time only contract will be considered Salary: £21,000+ based on experience Commission: Commission scheme in place Holiday entitlement: 25 days plus bank holidays. About Us We are an established and growing recruitment agency specialising in the education sector, working closely with schools and education professionals across the Midlands. Our experienced team is passionate about connecting talented individuals with rewarding opportunities and supporting schools with their staffing needs. The Role We are looking for two motivated and enthusiastic Trainee Recruitment Consultants to join our team. This is an entry-level position, ideal for school leavers or individuals looking to start a career in recruitment. No previous experience is required-just a positive attitude, willingness to learn, and strong communication skills. Together, you will work alongside experienced recruiters, learning the foundations of the recruitment industry while supporting the team with key administrative and candidate engagement tasks. Key Responsibilities Updating and maintaining our Customer Relationship Management (CRM) database with accurate candidate and client information Making outbound calls to schools and candidates to keep records up to date and build relationships Assisting with the creation and posting of job adverts across various platforms Supporting general administrative tasks within the office Learning how to match candidates to suitable roles Assisting with writing and reformatting Candidate CV's Assisting with marketing and candidate attraction activities Providing excellent customer service to both clients and candidatesWhat We're Looking For Previous experience in any of the following - recruitment, customer service, sales, or team environments Strong written and verbal communication skills Good English and Maths skills (minimum A-Level or equivalent) Good computer literacy and confidence using digital systems A positive, proactive attitude and willingness to learn Good organisational skills and attention to detail Confidence speaking on the phone Ability to drive is advantageous to facilitate client visitsWhat We Offer An experienced and inspiring leadership team ready to support and mentor you in your new role A modern city centre co-working office space offering weekly treats, events and networking opportunities Hybrid working from day one. 3 days in the office, 2 days from home Clear career progression opportunities within the business A friendly, supportive, and team-oriented working environment The opportunity to develop valuable skills in sales, marketing, and customer engagement A structured pathway into a long-term career in recruitmentCareer Progression This role is designed as a stepping stone into a successful career in recruitment. With training and development, you will have the opportunity to progress into a Recruitment Consultant role and beyond. We provide full training in safer recruitment, equipping you with the knowledge and skills to meet REC guidelines and Keeping Children Safe in Education (KCSIE) requirements. We are an equal opportunities employer and value diversity in our workforce. No agencies please

A leading specialist and luxury Tour Operator that specialises in exclusive group holidays for single travellers is now seeking an experienced Travel Sales Consultant to join their team working partly in their Birmingham city centre office and partly from home. This fantastic Tour Operator pride themselves on going the extra mile, offering expert tips & advice, with in-depth local knowledge to turn inspiration into a bespoke holiday ideally suited to the customer. Due to such growth plans, they are now looking to grow there specialist sales team to ensure that they continue to offer the high levels of customer service. They are looking for enthusiastic individuals who have the drive to succeed in sales, and a passion for travel. SALARY 25K plus commission and is hybrid working (3 days office in Birmingham city centre, 2 from home) JOB DESCRIPTION: This is a pivotal role, critical to driving sales performance and ensuring the future growth and profitability of the business. The successful candidate will play a key part in representing our brand by delivering outstanding customer service, fostering customer loyalty, and attracting new clients to our award-winning company. Work towards achieving individual monthly sales targets. Naturally excel in customer service, adapting communication styles to suit different customer types and needs. Provide genuine advice and recommend trips tailored to each customer, ensuring they have the best possible experience and are encouraged to return. Confidently engage with clients using your personality while interacting primarily over the telephone, web chat, or email. Take the time to understand each customer's unique needs and motivations for considering a solo trip. Enjoy representing our brand while striving to improve conversion rates for new customers. Deliver exceptional customer service throughout the booking process and provide ongoing support for any customer queries. Strive to offer a level of customer service that truly sets us apart from competitors. Listen carefully to customers, ensuring they feel valued and understood, and tailor your service to meet their individual needs and reasons for booking a solo trip. EXPERIENCED REQUIRED: A highly focused and driven individual with significant experience in the Travel Industry Ability to learn and develop extensive product knowledge. Driven, highly motivated, numerate and with a proven track record in delivering ambitious targets Commitment to providing exceptional customer service PACAKAGE: Competitive basic salary of 25K plus commission, working Monday - Friday with 2 Saturday's per month. Hybrid working (3 days office in Birmingham city centre, 2 from home - Saturday's always from home) Incentives and discounts, with a low staff turnover due to their friendly working environment. INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / (phone number removed)

A fast-growing UK facilities services business is looking for an ambitious and motivated Sales Development Representative (SDR) to join its commercial team. The company works closely with universities and student accommodation providers across the UK and delivers cleaning, facilities management, maintenance and compliance services. This is an excellent opportunity for someone looking to start or develop a career in sales within a structured and supportive environment. The successful candidate will play an important role in generating new business opportunities and building relationships with potential clients. Applicants may have studied subjects such as, Business Management, Business Administration, Marketing, Economics, Finance, Accounting, Communications, Psychology, International Business, International Relations, Sales Management, Professional Sales. Candidates with other degree backgrounds will also be considered if they have experience in customer service, sales, recruitment, account management or another similar commercial role. To be considered for this role as a Graduate Sales Development Representative (SDR) you will have: • A confident and professional communication style, • A positive, energetic and motivated attitude, • The ability to build relationships and create strong first impressions, • Good organisation and time management skills, • The confidence to speak with decision makers by phone, email and online channels, • The ability to work independently and manage your own workload, • Resilience and confidence when handling objections or rejection, • A willingness to learn sales techniques and follow structured processes, • Strong attention to detail and accurate record keeping The key responsibilities of this role as a Graduate Sales Development Representative (SDR) are: • Research and identify potential customers within the university and student accommodation sectors, • Build and maintain a database of target organisations and key decision makers, • Contact prospective clients through phone calls, emails, LinkedIn and other communication channels, • Generate and book qualified meetings for the senior sales team, • Build interest in the company’s services through professional and engaging communication, • Follow up leads in a timely and organised manner, • Keep CRM systems updated with accurate customer information and activity records, • Support lead nurturing and business development campaigns, • Learn and develop consultative sales skills and product knowledge, • Work towards and exceed sales activity and revenue targets The employment package for a Graduate Sales Development Representative (SDR) is: • Starting salary of £27,000 O.T.E £37,000, • Monday – Friday working in Sutton Coldfield, • Career progression opportunities within a fast-growing business, • Ongoing training and development, • Experience working within a supportive and ambitious sales environment, • Exposure to the higher education and student accommodation sectors, • Use of CRM systems, Microsoft Office and modern sales tools How to Apply: This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed

Sales Administrator B7, Birmingham Monday – Friday 9:00am – 5:00pm Salary - £30,000 - £32,000 Job Purpose To deliver a seamless and high quality customer experience by managing the end to end order process, from initial enquiry through to fulfilment. The role is responsible for handling inbound customer communications, processing and tracking orders and building strong relationships with assigned customers to ensure satisfaction and repeat business. It also supports sales growth by following up on quotations and converting them into confirmed orders, while coordinating logistics and providing assistance during customer open days. Job Responsibilities Placing online orders from customers Processing orders on the system that come in via email or by phone Managing warm inbound inbox enquiries Assigning customers and dealing with the same customers to provide high level of customer satisfaction Responding to customer emails and phone calls Open day support for customers Logistics and order processing Chasing quotations and converting into orders Skills Required Strong communication via email and phone Good organisation and time management High attention to detail Customer service and relationship building skills IT literacy – Microsoft office Problem solving ability Teamwork and adaptability EMA25