Operational excellence jobs in United Kingdom - Page 8

Job Summary We are seeking a passionate and skilled Chef to join our culinary team. The ideal candidate will have a strong background in hospitality and culinary arts, with the ability to create exceptional dishes that delight our guests. As a Chef, you will be responsible for overseeing food production, ensuring food safety standards are met, and leading a team of kitchen staff to deliver outstanding dining experiences. Duties Prepare and cook high-quality meals in accordance with established recipes and presentation standards. Supervise kitchen staff, providing guidance and support to ensure efficient food production. Maintain food safety and sanitation standards in compliance with health regulations. Collaborate with the management team to develop seasonal menus that reflect current culinary trends. Monitor inventory levels and assist in ordering supplies as needed. Train new kitchen staff on cooking techniques, safety practices, and operational procedures. Assist in maintaining a clean and organised kitchen environment. Handle any customer inquiries or complaints regarding food quality or service promptly and professionally. Qualifications Proven experience as a Chef or Cook in a restaurant or similar establishment. Strong knowledge of culinary techniques, food safety practices, and kitchen management. Excellent leadership skills with the ability to motivate and manage a team effectively. Exceptional organisational skills and attention to detail in food preparation and presentation. Ability to work under pressure in a fast-paced environment while maintaining high-quality standards. A passion for hospitality and creating memorable dining experiences for guests. If you possess the necessary skills and are eager to contribute to a dynamic culinary team, we encourage you to apply for this exciting opportunity as a Chef.

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus

Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*

Job Title: Security Guard Company: Defenders Security Services Ltd Salary: £13.50 per hour Location: London (Fixed Location) Join our team at Defenders Security Services Ltd as we expand our operations in London! We are currently seeking dedicated Security Guards to work in nightclubs on Thursday, Friday, and Saturday nights from 8pm to 4am. With 160 positions available and an expected start date of 7th June 2025, this is a fantastic opportunity to become part of a dynamic environment. As a Security Guard, you will play a crucial role in ensuring the safety and security of our clients and patrons, maintaining a safe and enjoyable atmosphere in busy nightclubs. Ideal Candidate: - Must hold a valid SIA badge - First Aid certification is highly desirable - Previous experience in security, preferably in nightlife settings - Strong communication and interpersonal skills - Ability to handle challenging situations calmly and effectively - A team player who can also work independently - Committed to providing excellent customer service Benefits on Offer: - Competitive hourly wage of £13.50 - Flexible working hours to suit your lifestyle - Opportunities for training and professional development - Supportive team environment - Potential for career advancement within the company Key Responsibilities: - Monitor the entrance and exit of the club, ensuring safety protocols are followed - Conduct regular patrols to deter and detect any suspicious activity - Manage conflict situations in a calm and professional manner - Ensure compliance with licensing laws and regulations - Provide excellent customer service to patrons and staff alike - Report and respond to any incidents, accidents, or breaches of security - Assist in emergency situations to ensure the safety of all individuals on the premises Defenders Security Services Ltd is committed to fostering a diverse and inclusive workplace that values every individual. We welcome applicants from all backgrounds and experiences. We look forward to hearing from you!

The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.

🌟 We're Hiring: Housekeeping Supervisor 📍 Care Home – London N10 💷 £14.60 per hour 🕒 Full-time position Are you a passionate and experienced housekeeping professional who takes pride in maintaining a clean, safe, and welcoming environment? Join our dedicated team at Muswell Hill Care Home, where your attention to detail and leadership skills will make a real difference to the lives of our residents. About the Role - As the Housekeeping Supervisor, you will lead our housekeeping team to ensure the highest standards of cleanliness and hygiene across the care home. You will manage daily operations, coordinate staff schedules, carry out inspections, and ensure compliance with infection control and safety guidelines. What You'll Do - Supervise and support the housekeeping team - Train new staff and ensure ongoing development - Conduct regular audits and quality checks - Order and manage cleaning supplies - Work collaboratively with care and maintenance teams About You - Previous experience in a housekeeping supervisory role (ideally in a care home, hospital, or hospitality setting) - Excellent leadership, communication, and organisational skills - Strong knowledge of health & safety and infection control standards - A hands-on approach with great attention to detail - A warm, approachable manner with a passion for supporting older people What We Offer - Competitive hourly rate of £14.60 - Supportive and friendly working environment - Ongoing training and development opportunities - A chance to make a real difference in residents' lives

Job Summary: We are seeking a dedicated and skilled Overnight Baker to be a key ingredient in the success of our new brand, FOCACCIA MIA. As an Overnight Baker, you will be instrumental in producing the high-quality focaccia bread that forms the foundation of our delicious sandwiches, ensuring freshness and availability for our customers each morning. Working independently and as part of a close-knit team, you will follow recipes, operate bakery equipment, and maintain a clean and organized work environment. Your passion for baking and commitment to quality will be essential in delivering exceptional focaccia that sets FOCACCIA MIA apart. Responsibilities: Prepare high-quality focaccia bread according to our specific recipes and standards. Accurately measure and mix ingredients, ensuring proper hydration, fermentation, and techniques are followed for optimal focaccia texture and flavor. Operate and maintain bakery equipment safely and efficiently, including mixers, ovens, proofers, and any other specialized focaccia-making tools. Monitor the baking process to ensure focaccia is baked to perfection, achieving desired color, crust, and crumb structure. Ensure proper cooling and storage of baked focaccia. Maintain a clean and organized work area, adhering to food safety and hygiene regulations. Assist with inventory management, including monitoring ingredient levels for focaccia production and notifying supervisors of any shortages. Collaborate with the kitchen team to ensure a smooth workflow between focaccia production and sandwich assembly. Follow all company policies and procedures. Other duties as assigned to support the successful launch and operation of FOCACCIA MIA. Qualifications: A good level of experience working in a bakery is necessary. Essential: Proven experience baking bread, with a strong understanding of dough handling and fermentation processes. Ability to accurately read and follow recipes. Proficiency in operating and maintaining standard bakery equipment. Excellent time management and organizational skills, with the ability to prioritize tasks and meet overnight production deadlines. Meticulous attention to detail and a passion for producing high-quality baked goods. Ability to work independently and as part of a team. Strong work ethic and reliability, especially during overnight hours. Ability to lift and carry up to [Insert Weight, e.g., 50] pounds and stand for extended periods. Understanding of food safety and sanitation practices. Must be available to work weekdays and weekends. Immediate availability is highly desirable. Preferred Qualifications: Experience specifically baking focaccia bread. Formal culinary or baking education or certification. Familiarity with inventory management systems. Food Handler certification.