Operational excellence jobs in United Kingdom - Page 9

HEAD OF DATALONDON/HYBRIDUP TO £125,000This is a standout opportunity to build a brand-new data function in a growing, PE-backed environment where data will directly influence transformation, performance, and operational excellence. If you enjoy creating structure from complexity, shaping strategy, and embedding data-driven thinking across a business, this role offers the platform to make a significant impact.ROLES AND RESPONSIBILITIES:The Head of Data will: Build and own a centralised data warehouse using Microsoft Fabric. Design and implement ETL pipelines and scalable data architecture. Develop dashboards and reporting for senior leadership and agency heads. Act as a data evangelist and educating non-technical stakeholders at C-suite level. Define and deliver a data strategy aligned with business goals and transformation plans. Lead a lean data team, assessing current capability, and transitioning contractors into permanent hires. * Partner with commercial, operational, and finance teams to unlock insight and drive performance.YOUR SKILLS AND EXPERIENCEThe ideal candidate will have the following skills and experience: Strong experience building or scaling data functions from scratch. Expertise in data warehousing, data modelling, and modern data architecture. Ability to influence senior, non-technical stakeholders and drive adoption of data-led thinking. Comfortable working in fast-paced or PE-backed environments. Hands-on capability with Microsoft Fabric or similar technologies. Advantageous but not essential: experience in agencies, media, marketing, or professional services.APPLY BELOW!

The Role The Law Society is currently recruiting for a fixed-term position for a Membership Operations Manager to lead on the development and delivery of efficient and effective membership operational processes, and ways of working to support the delivery of a valued membership experience and member offer. The role will involve managing the review and development of end-to-end membership operational processes; improving ways of working to ensure an effective and efficient member experience; developing the CRM/data strategy to enable streamlining of membership processes and outputs; and line managing the Membership Operations Executive. What we're looking for This is a great opportunity to impact organisational strategy and further enhance membership services. Please see the Job Description for further information. What's in it for you We are looking for someone with a strong track record in project management, including experience leading effective operational planning and development, combined with excellent communication and interpersonal skills. This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect. We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation. Please note: if you are an internal applicant, Pay Policy will apply. The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

We are working with a market leading IFM service provider, our client looks after some of London's most prestigious real estate and workplace locations. Due to a number of new contract wins we are looking for an experienced and commercially astute Hard FM Account Director to lead the delivery of technical facilities management services across a high-profile, multi-site contract. This is a strategic leadership role, responsible for ensuring operational excellence, client satisfaction, and strong financial performance. Looking after a number of high end, iconic London sites you will act as the senior point of contact for the client, driving service innovation, compliance, and continuous improvement across all hard services including M&E, lifecycle, and asset management. Key Responsibilities • Lead the end-to-end delivery of hard FM services across the account, • Build and maintain strong, trusted client relationships at senior level, • Ensure full compliance with statutory, regulatory, and contractual obligations, • Drive commercial performance, including P&L ownership and cost optimisation, • Develop and implement asset management and lifecycle strategies, • Lead, mentor, and develop a high-performing technical and operational team, • Oversee supply chain performance and vendor management, • Identify opportunities for service improvement, innovation, and growth About You • Proven experience in a senior Hard FM leadership role (Account Director or equivalent), • Strong technical background in mechanical & electrical services, • Demonstrable experience managing large, complex FM contracts, • Commercially driven with strong financial and analytical skills, • Excellent stakeholder management and communication abilities, • Strong understanding of compliance, H&S, and industry regulations, • Ability to lead and inspire multi-disciplinary teams Qualifications • Relevant technical qualification (e.g. engineering, building services), • NEBOSH or equivalent (desirable), • Membership of a relevant professional body (desirable)

Key Responsibilities • Lead end-to-end sourcing initiatives across contingent workforce, staffing, RPO, SOW, and VMS/ATS categories, • Act as a trusted advisor to senior stakeholders on market trends, rate benchmarks, supplier strategies, and regulatory considerations (e.g., IR35, co-employment models), • Drive commercial and operational excellence in MSP and VMS engagements, • Analyze complex datasets to identify cost optimization and supplier performance improvement opportunities, • Run competitive tenders, evaluate proposals, and negotiate commercial and contractual terms, • Structure and draft contracts aligned to client requirements, • Manage strategic supplier relationships and cross-functional stakeholder groups, • Contribute to category strategy and workforce optimization initiatives, • Provide guidance and oversight to junior sourcing professionals Profile • University degree or equivalent qualification, • 8+ years of experience in contingent workforce procurement, MSP/RPO environments, or in-house category management, • Strong knowledge of UK and European staffing markets, commercial models, and compliance frameworks (including IR35), • Hands-on experience with leading VMS and ATS platforms, • Proven ability to manage complex sourcing initiatives and negotiate high-value agreements, • Strong analytical, commercial, and stakeholder management skills, • Comfortable operating in dynamic, multi-client environments

Managing Director | Experiential Leisure | Multi-Site | London Experiential leisure is one of the most exciting spaces in consumer right now. Where hospitality meets activity, where socialising meets competition, and where the best operators are building businesses that genuinely change how people spend their time together. This is one of those businesses. We are retained by a fast growing experiential leisure brand operating at the intersection of competitive socialising and premium hospitality. Founded and scaled by a serial entrepreneur with a track record of building and exiting category-defining consumer businesses, the business is well capitalised and backed with long-term conviction. The founder is now stepping back from day-to-day operations having taken the business through its formative stage, and the commercial foundations are strong: multiple sites trading at high utilisation, a loyal and growing membership base, a thriving events programme, and a bar and F&B operation that punches well above its weight. The brand has real momentum and a clear roadmap for scaling. They are now looking for an MD to own it operationally. This is a full P&L leadership role. You will have direct accountability across sites, a cross-functional team beneath you, and the strategic latitude to shape how this business grows. Brand and finance are well covered internally. What this business needs from its MD is operational excellence, multi-site discipline, and a leader who knows how to build the infrastructure that underpins scale. What we are looking for: • Demonstrable multi-site leadership experience in hospitality, leisure, or adjacent consumer sectors, • Full P&L ownership at a meaningful scale, with a track record of driving EBITDA alongside revenue growth, • The operational rigour to professionalise without bureaucratising, • Genuine affinity for the experiential leisure and competitive socialising space, • A delivery-focused mindset with the commercial instincts to match This is not a figurehead role. It is for an operator who enjoys being close to the product, close to the team, and close to the numbers. The business is at an inflection point. The next MD will have a material hand in shaping what it becomes. If this resonates, we would welcome a conversation. Finally …. We are expecting an exceptionally high volume of applications; sadly, we're unlikely to be able to respond to each individual applicant. Thanks for being patient and we'll be sure to get in touch if we're keen to take your application further. JD & Co is passionate about championing diversity and challenging unconscious bias and treat each application carefully. Thank you for your interest and please follow our page for further updates.

Product Owner Up to £60k London - 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for a Product Owner to join their high-performing team. As the Product Owner, you will have the opportunity to support the team in defining and delivering products that optimise internal and external processes and drive operational excellence. This role will provide clear direction for product development, align closely with business units, support teams, IT partners, and will require strong leadership, effective decision-making, and the ability to balance competing demands in a dynamic, fast-paced environment. We are looking for: • Proven experience within a Product Owner position, • Excellent stakeholder management and interpersonal skills, • Strong understanding and knowledge of vendor & supplier relationships It would be a bonus if you had: • Exposure within Central Functions domains (HR, Payroll etc), • Experience working with operational products & technology, or within a transportation or logistics environment If this sounds of interest, please apply today!

We're recruiting for a Senior Underwriter to join a fast-growing insurance technology business protecting over 1 million small businesses across the UK. This role offers genuine end-to-end visibility across the entire insurance operation and strategic ownership of portfolio performance, rare in traditional underwriting positions. You'll lead technical excellence, drive pricing decisions, and shape underwriting standards while working with a business that combines cutting-edge technology with insurance expertise. Key Responsibilities: • Manage and optimise portfolio performance across diverse SME commercial risks, monitoring trends and implementing pricing and product strategies to ensure sustainable profitability, • Lead technical frameworks, including pricing models, underwriting guidelines, policy wordings and endorsements, working collaboratively across business functions, • Exercise expert underwriting authority, manage technical referrals for the wider team, and mentor junior underwriters to raise collective standards, • Build and maintain strategic relationships with insurer partners, negotiating commercial terms and ensuring strong operational partnerships Qualifications: • Extensive commercial SME underwriting background with proven ability to manage and control diverse portfolios at a strategic level, • Strong analytical capabilities with data-driven decision-making skills and the ability to communicate complex technical concepts clearly to stakeholders, • ACII qualified or near completion, with demonstrated relationship management skills and the confidence to challenge existing processes and drive continuous improvement

Are you experienced within the reinsurance industry and looking to make a significant impact within a specialised team? This is an exceptional opportunity to work with an established Reinsurance Team, overseeing the reinsurance portfolios and ensuring seamless administration of reinsurance operations. In this role, you will play a vital part in managing outwards reinsurance strategies, driving excellence, efficiency, and strategic oversight in a collaborative environment. What You'll Need: • At least 3 years' of experience in outwards reinsurance placement and operations, preferably within the Lloyd’s or London Market., • Strong understanding of reinsurance’s influence on underwriting, profit, capital, and associated risks., • Proficiency in managing reinsurance contracts, including interpretation and compliance., • Excellent organizational skills and meticulous attention to detail., • Effective communication and interpersonal skills across all levels of the organization., • Technical expertise in Lloyd’s Market practices, XLPro, and MS Office, especially Excel., • Professional qualification such as ACII or equivalent experience.Nice to Have Skills:, • Previous experience with reinsurance planning, purchasing, oversight, or operational management., • Familiarity with reinsurance systems., • Ambition to expand knowledge in reinsurance oversight and promote best practices.Preferred Education and Experience:, • Such qualifications as ACII or equivalent are highly desirable., • A proven track record in outwards reinsurance roles within the Lloyd’s / London Market for over 3 years, demonstrating a strong grasp of reinsurance contract wording and related documentation.Other Requirements:, • A proactive approach to learning and taking ownership of complex reinsurance processes., • Ability to work both independently and as part of a tight-knit team., • Willingness to undertake additional duties as directed by senior management.This is your chance to advance your career in a challenging, rewarding role that values expertise and proactive management. Don’t miss the opportunity—apply now to be part of a forward-thinking team driving reinsurance excellence.

Regional Operations Manager | London Are you an experienced operations leader with a background in Commercial Estate Soft Service Delivery? We’re looking for a Regional Operations Manager to oversee service delivery across a portfolio of high-profile, blue-chip client sites in London. This is a fantastic opportunity to step into a strategic leadership role where you’ll drive performance, lead multi-site teams, and play a key part in maintaining exceptional client standards. 🔧 What You’ll Be Doing • Leading security, specialised high service cleaning and soft services operations across multiple sites, • Driving service excellence and ensuring compliance with H&S and quality standards, • Managing financial performance and contract profitability, • Developing and supporting regional management teams, • Building strong client relationships, • Supporting business growth and tender processes ✅ What We’re Looking For • Proven multi-site operational leadership experience, • Strong commercial awareness, • Experience working within high-profile or blue-chip environments, • Excellent people leadership and communication skills, • Sound understanding of H&S and employment practices, • Willingness to undergo BS7858 vetting ⭐ Desirable NEBOSH | IOSH | BICSc | SIA Licence 🎁 What’s In It For You? • 24/7 GP access for you & your family, • Mental health & wellbeing support, • Cycle to Work scheme, • Financial & legal advice This is a great opportunity for driven, experienced candidates who are looking for the next chapture in their career. Working across high end client sites, driving opportunity and high standards of service across all areas. Candidates will not only need proven Estate experience but also hold a strong ability to engage with clients, senior team members and motivate / support your site teams. Contact me now for the further information.

Global Head of Employee Relations Location: UK Salary: £100,000–£150,000 + package Are you ready to define and lead a truly global approach to Employee Relations? Middlemore is representing an exceptional opportunity for an experienced ER professional to shape a centre of excellence for a fast-growing, global boutique bank. Operating across the UK, Europe, and the US, you’ll lead on complex case management while building capability across a diverse and highly engaged workforce. The Role You’ll take full ownership of the organisation’s global Employee Relations strategy, creating a unified policy and process framework, driving regulatory alignment, and coaching managers to handle ER issues with confidence and consistency. The focus is on building systems that work across jurisdictions while empowering local teams to operate with clarity and impact. Key priorities will include: • Defining a global approach to ER policies, frameworks, and case management., • Leading and developing the Employee Relations Centre of Excellence., • Supporting managers through complex performance and conduct matters., • Collaborating with senior HR, Legal, and Operational leaders., • Embedding systems and training that elevate management capability. About You We’re looking for a business-focused ER leader who thrives in complex, regulated environments and enjoys building structure where there’s transformation and growth. You’ll bring: • Strong experience in Employee Relations, ideally across global or international markets., • Ideally, you will have a background in Financial Services or other regulated sectors; however, applicants from a variety of industries will be considered., • Sound understanding of employment law and cross-border ER practices., • A collaborative, low-ego style with a passion for systems and process improvement. The Offer • Competitive salary in the range of £100,000–£130,000 depending on experience., • Hybrid working with flexibility across various locations across the UK., • High visibility role with direct global impact and senior stakeholder exposure. If you’re ready to lead a global ER transformation and establish best-in-class governance for a modern, international business, we’d love to hear from you.

Senior Business Analyst (Process & Transformation) London (Hybrid) | £40 - £60,000pa We’re partnering with a global organisation within the publishing and information services sector to hire a Senior Business Analyst into a high-impact transformation team. This is a strategic role sitting within a central Centre of Excellence, focused on driving continuous improvement, optimising workflows, and delivering large-scale business change across complex, end-to-end processes. The Role As a Senior Business Analyst, you’ll act as a subject matter expert within a key business area, working cross-functionally with stakeholders across operations, technology, customer, and commercial teams. You’ll lead on identifying inefficiencies, shaping future-state processes, and delivering solutions that improve performance, scalability, and customer outcomes. This is a highly visible role with strong stakeholder exposure and the opportunity to influence strategic direction. Key Responsibilities • Lead discovery and problem definition across complex operational workflows, • Map current and future state processes, identifying inefficiencies and opportunities, • Gather, define, and prioritise business and system requirements, • Drive process optimisation, automation, and continuous improvement initiatives, • Translate business needs into functional and non-functional requirements, • Support delivery of change initiatives, including implementation and adoption, • Collaborate with senior stakeholders across multiple business functions, • Produce documentation, data analysis, and reporting to support decision-making, • Contribute to testing, training, and rollout of new processes and systems What We’re Looking For • Proven experience in a Senior Business Analyst / Process Improvement / Transformation role, • Strong background in process optimisation, continuous improvement, or operational transformation, • Experience working across complex, multi-stakeholder environments, • Excellent stakeholder management and communication skills, • Strong analytical mindset with the ability to simplify complex problems, • Experience delivering change within large-scale programmes or strategic projects, • Familiarity with change management principles and methodologies Desirable: • Business Analysis certification, • Exposure to Agile or formal project methodologies (e.g. PRINCE2, Scrum), • Experience working with workflow systems, automation, or data-led environments If this role could be for you, please apply with a copy of your CV.

The Role As General Manager, you’ll take full ownership of a flagship, high-profile site leading from the front, driving performance, and building a culture that delivers excellence every day. You’ll be responsible for a large, multi-layered team, ensuring outstanding operational standards, exceptional guest experience, and strong commercial results across the board. What’s in it for you • Salary up to £65,000, • Enhanced holiday package, • Full autonomy to lead a flagship location, • The opportunity to be part of a growing, ambitious brand Key Responsibilities • Lead the day-to-day operations of a high-volume flagship site, • Deliver an exceptional customer experience at scale, • Take full ownership of P&L performance and drive profitability, • Manage, coach, and develop a large team across multiple levels, • Maintain high standards across service, compliance, and operations, • Use data and insights to drive sales, efficiency, and performance, • Plan and execute high-volume trading periods and peak events, • Build and champion a strong, people-focused culture About You • Proven experience as a General Manager in high-volume or flagship environments, • Background in large-scale operations (e.g. airports, city centres, or high-footfall sites), • Strong commercial acumen with full P&L responsibility, • A confident, decisive leader who thrives in fast-paced environments, • Highly organised with the ability to manage complexity, • Passionate about people, performance, and delivering standout experiences Ready for your next challenge? If this sounds like the right opportunity for you, apply today or get in touch to find out more.

Aftersales Director – Commercial Vehicles HTC is a long established and privately owned business. We operate at the forefront of the Commercial Vehicle dealership network , supporting customers through vehicle sales and aftersales services, and proudly represent leading manufacturers including DAF Trucks, FiatPro and Maxus. We are now seeking an exceptional Aftersales Director to join our senior leadership team. This is a rare opportunity for a high performing, commercially driven leader to shape and deliver a best in class aftersales operation across a large, multi-site business. Reporting directly to the Managing Director, you will play a pivotal role in driving strategy, performance, and customer excellence. The Role • Deliver a forward thinking aftersales strategy that drives sustained growth, • Lead, inspire, and develop a large, high performing team of circa 400 colleagues, • Provide clear leadership to Aftersales, Service, and Parts Managers, ensuring operational excellence and consistent delivery against performance targets, • Champion the highest standards of compliance, quality, and customer experience, • Build and maintain strong relationships with key stakeholders, including manufacturer partners and group leadership, • Drive profitability across aftersales operations, delivering against revenue and margin objectives About You • Proven success in a senior aftersales or service leadership role within the commercial vehicle or automotive sector, • Strong track record of leading multi-site operations and large teams, • Commercially astute, with the ability to balance customer satisfaction and business performance, • A confident, engaging leader who can influence at all levels What We Offer • An excellent executive package, • The opportunity to shape strategy and make a significant business impact, • Genuine career progression within a successful and growing group

Head of HR | Global Events Consultancy | London (Hybrid) We’re partnering with a high-growth, global events consultancy to appoint a Head of HR in a newly created role. This is a business operating at pace, delivering large-scale, complex events across multiple regions globally. With an expanding footprint and ambitious growth plans, they are now looking to strengthen their HR leadership capability. The Opportunity This is a high-impact role with a blend of operational leadership and strategic influence. You’ll work closely with the HR Director to: • Lead and develop an existing HR team, building capability - particularly in Employee Relations, • Bring structure, consistency, and efficiency to core HR processes, • Support the evolution of the people strategy as the business scales globally, • Play a key role in shaping performance, reward, and employee experience frameworks While there is a strategic element, this role requires someone who is equally comfortable rolling their sleeves up and leading from the front. What We’re Looking For • A proven HR leader / Senior HR Business Partner with strong generalist experience, • Confident managing complex ER and coaching others to do the same, • Experience operating in a fast-paced, scaling or evolving business, • Strong focus on process improvement and operational excellence, • Comfortable working across global or multi-region environments, • A hands-on, pragmatic approach with a genuine desire to add value and drive impact Exposure to international markets (e.g. US or Middle East regions) would be advantageous, but not essential. The Environment • High-growth, ambitious, and evolving organisation, • People-first mindset within a performance-driven culture, • Hybrid working:, • Typically 3 days per week in the London office, • Flexibility required depending on business needs, • Collaborative, adult working environment with a focus on outcomes Package • £75,000 - £80,000 base salary, • 10% bonus, • 5% pension, • Enhanced benefits including wellbeing allowance, WFH support, and professional development budget Why Join? This is a genuinely exciting time to join a business that is scaling globally, with the opportunity to shape the HR function, influence culture, and make a tangible impact. If this sounds of interest, or you’d like to learn more, feel free to get in touch directly or apply via LinkedIn.

We are seeking a highly organised and proactive Workplace Administrator to support our Operations and Development Teams. This is an admin-led role with a strong focus on coordination, communication, and client experience. This role is an office based role 5 days a week, however, as part of this role, you will be required to provide ad hoc front of house coverage at any of our buildings across London, ensuring consistent service standards across the portfolio. You will act as a key point of contact for clients, internal teams, and stakeholders, supporting operational excellence across both manned and unmanned buildings. The ideal candidate thrives in a fast-paced environment, anticipates needs before they arise, and leads by example in delivering exceptional service. Key Responsibilities Operational & Administrative Support • Support with the co-ordination of the move-in and move-out process for Operations and Development, across the portfolio and services, ensuring the internal checklist is complete and a smooth and professional transition for clients., • Support with the ASA process from start to finish for both operations and development, ensuring the ASA tracker is up to date and payments have been received., • Support with purchase order raising, tracking and administration, • Support with the ordering office consumables and managing office amenities across all buildings (e.g., fruit, milk, snacks), ensuring consistent stock levels and cost control., • Support unmanned buildings by managing and responding to tickets via the Freshdesk system, ensuring timely resolution of queries., • Provide ad hoc reception coverage and support the Workplace Services team as required., • Cover manned buildings during periods of sickness or annual leave, maintaining seamless service delivery., • Support with the coordination of pitch decks for both Workplace Services and Design & Delivery teams, ensuring materials are accurate, up to date, and professionally presented., • Own taking comprehensive minutes in team meetings and distribute clear action points in a timely manner., • Perform additional administrative duties as required to support the overall success of the portfolio., • Support Ops and Dev with Coupa workflow and coding, rejected invoice reconciliation and supplier follow up., • Support the execution of events/customer delights, in manned buildings and HQ, ensuring all logistical details are coordinated and delivered to a high standard by the FOH team., • Support both teams with gathering and coordination of quotes for works, • Support both teams ensuring Salesforce is up to date for both Ops and Dev. Client Experience & Communication • Act as a key point of contact for internal stakeholders, handling enquiries and requests with efficiency and professionalism., • Anticipate client needs and proactively coordinate with internal teams to deliver solutions., • Maintain clear and consistent communication between teams, ensuring alignment across Operations and Development., • Uphold high service standards and contribute to a positive workplace experience across all buildings and in the Knotel Office Skills & Experience • Previous experience in an administrative, operations, or workplace environment., • Strong organisational skills with exceptional attention to detail., • Confident communicator, both written and verbal., • Ability to manage multiple priorities in a fast-paced, multi-site environment., • Proficient in Microsoft Office (PowerPoint, Excel, Word) with experience preparing professional presentations., • Experience with ticketing systems (e.g. Freshdesk) is advantageous., • Flexible and willing to travel across London sites when required., • Salesforce experience is advantageous Personal Attributes • Proactive and solutions-oriented., • Calm under pressure and adaptable to changing priorities., • Professional, approachable, and service-driven., • Strong sense of ownership and accountability., • Collaborative team player with the ability to work independently. This role is ideal for someone who enjoys being at the centre of operations, supporting multiple teams, and ensuring excellence in both administrative delivery and workplace experience.

About SS&C Technologies SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. SS&C Eze SS&C Eze, a business unit of SS&C Technologies, is helping 1,900 global asset managers transform their investment process to optimize operational and investment alpha and grow their business. SS&C Eze delivers cutting-edge cloud, mobile, and on-premise solutions to maximize efficiencies across trade order management, execution, compliance, commission management, portfolio accounting, and investor accounting. From start-up and emerging funds to the most recognized and established institutions, SS&C Eze has provided buy-side firms with innovative and award-winning technology solutions backed by unparalleled client service for over 25 years. Description About the Role SS&C Eze (Eze) is seeking a Product Consultant to join the Client Service team in its London office. We are looking for a candidate who has a proven track record in financial technology or a related discipline and can provide excellent service to our clients in the investment industry. Successful candidates will be highly driven and have an excellent understanding of the asset management business. Your daily responsibilities will include (but are not limited to): • Manage several concurrent client facing projects, • Design and implement solutions to our client’s business problems, • Develop and maintain knowledge of our products and systems, • Effectively communicate project updates to internal and external stakeholders Attributes • Astute problem solver, creative solution designer, • Able to communicate technical details to a range of stakeholders with varying degrees of technical ability, • Able to develop productive relationships with stakeholders both internal and external, • Strong attention to detail, • Thirst for knowledge and desire to learn, • Ability to work in a dynamic environment, • Analytical, verbal and written communication skills, • Strong emphasis on quality, professionalism, and excellence Qualifications and Experience • Previous experience in a financial or technology setting, • Relevant financial qualifications EEO Statement / Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Background Checks All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.

Seeking an individual who can develop and implement bold approaches to minimise claims cost, improve operational efficiency and productivity and enhance customer outcomes for this specialist Motor Insurer. You will own the strategy and direction for everything Claims with the business and be part of the senior leadership team. A track record driving technical excellence and strategy in Motor claims and leading large operational teams is required.

PLEASE NOTE: Only considering people from managed/serviced Offices / Turnkey offices Our client is a fully occupied, premium turnkey office building in the City of London where they operate under a serviced / fully managed office model. They are currently looking for an experienced and dynamic Building Property Manager. The role requires a hands-on professional capable of delivering best-in-class tenant experience, while ensuring cost-efficient and high-performing building operations, while also supporting tenant retention and future leasing strategy. This is a client-facing, operational leadership role, interacting directly with tenant CEOs and senior stakeholders, while coordinating internal staff and external suppliers. The ideal candidate combines strong operational property management experience with a commercially aware mindset, including familiarity with leasing dynamics and an active broker network in the City of London, to ensure both exceptional building performance and continuity of occupancy. Key Responsibilities • Tenant & Stakeholder Management, • Building Operations Management, • Supplier & Contract Management, • Financial & Cost Control, • Leasing Support & Commercial Awareness, • Compliance & Risk Management, • Continuous Improvement Candidate Profile Experience • Minimum 5–8+ years’ experience in property or facilities management., • Proven track record managing similar office assets, ideally:, • Serviced offices / flexible workspace, • Multi-tenant premium office buildings, • Demonstrated success in tenant relationship management at senior level., • Strong operational mindset with hands-on approach., • Excellent communication and interpersonal skills., • Good understanding of commercial leasing structures., • Established network within the London office brokerage community is a strong advantage., • High level of commercial awareness and cost control discipline., • Ability to manage multiple stakeholders and priorities effectively., • Professional, credible, and confident in dealing with senior executives., • Proactive, accountable, and results-driven., • Service-oriented mindset with a focus on excellence., • Ability to operate both strategically and operationally.

Are you a strategic and hands-on Global Head of Customer Experience ready to scale CX in one of the UK’s fastest-growing consumer brands? 📍 London (Euston – Hybrid, min. 3 days in office) 💷 £90,000 - £110,000 🕒 Permanent. We’re partnering exclusively with a high-growth, sustainability-led challenger brand on a mission to disrupt a £100bn industry. With rapid international expansion underway (UK + US and beyond), this is a business-critical hire to define and lead the global CX strategy at scale. This is not a “steady-state” role — this is about building, evolving, and transforming CX in real-time growth. 🚀 Your Core Responsibilities This role requires a commercial, systems-savvy CX leader who can operate at pace while building scalable, world-class customer experiences. Global CX Strategy & Leadership Define and own the end-to-end CX strategy across UK & US, aligning customer experience with brand values and commercial growth. Scaling CX Operations Lead a multi-layered structure including UK & US leads, outsourced partners, and offshore teams — ensuring scalability through peak periods (3,000+ daily contacts). Systems, Automation & AI Audit, optimise, and implement CX systems (CRM, AI, automation tools). You’ll be the expert voice on what good looks like and how to get there. Customer Insight → Business Impact Turn customer feedback into actionable improvements across Product, Logistics, Growth, and Operations. Performance & Metrics Ownership Own and improve key CX metrics (CSAT, NPS, response times, cost per contact), ensuring service excellence at scale. Peak Planning & Forecasting Lead resource planning and operational readiness ahead of high-volume trading periods. CX Culture & Standards Embed a premium, “Ritz-Carlton-style” service mindset while balancing speed, cost, and operational efficiency. 💪 What We’re Looking For We’re looking for a proven CX leader who has already operated ahead of the curve — someone who can grow with the business, not catch up to it. Experience & Background • 8–12+ years in CX leadership within DTC / eCommerce / high-growth consumer brands, • Experience scaling CX in rapid-growth environments (think £20m → £80m+ trajectory), • Proven track record implementing or optimising CRM, automation, and AI tools, • Experience working across start-up, scale-up, and more established environments — able to balance pace, ambiguity, and evolving structure Leadership & Operating Style • Low ego, high accountability — thrives in a performance-driven, transparent culture, • Comfortable being challenged and influencing senior stakeholders, including CEO level, • Proactive, autonomous, and able to build structure within ambiguity Technical & Operational Strength • Strong experience with outsourced CX models and offshore teams, • Deep understanding of CX systems, workflows, and integrations, • Data-driven with strong analytical capability Mindset Fit • Thrives in fast-paced, high-growth scale-ups (not corporate-only backgrounds), • Balances speed with precision — knows when to move fast and when to get it right, • Values trust, honesty, and ownership 🌍 Why This Role? • Join one of the fastest-growing UK brands, scaling globally, • Own CX at a truly strategic, global level, • Work directly with senior leadership and CEO, • Build and shape CX from the ground up during a critical growth phase, • Be part of a mission-driven, sustainability-focused brand 📩 Apply Now If you’re ready to own and scale global customer experience in a hyper-growth environment, we’d love to speak with you.

Associate Director / Director – Client Side (London Estate) Location: Central London Working Pattern: Hybrid Package: Competitive salary + corporate benefits + enhanced pension Madison Berkeley has once again been instructed by a long standing London estate with a strong destination appeal. Known for prioritising community, lifestyle, and a highly diverse tenant mix, the estate continues to revitalise the area through landmark leasing deals and increased footfall. This is a rare client side, in-house opportunity for an experienced property professional seeking a long-term role with the scope to shape and enhance the performance of a significant mixed-use estate. The Role: Senior Management Surveyor As Senior Management Surveyor, you will join a lean commercial and residential team responsible for managing a high value mixed-use portfolio, including office, retail, and F&B assets. You will take ownership of the day to- ay estate management, ensuring operational excellence, executing asset performance strategies, and delivering a high standard of customer service, while overseeing the wider property management and facilities management functions. The portfolio comprises approximately 70% commercial and 30% residential assets, with a value of circa £400m and an annual rent roll of £20m. Key Responsibilities • Team management, including oversight of property management and facilities functions., • Ownership of day to day property management across the estate., • Drive operational performance and contribute to wider placemaking initiatives., • Support and oversee development and refurbishment projects., • Manage full service charge processes, including budgeting, monitoring expenditure, and ensuring lease compliance., • Conduct regular site visits, building strong relationships with tenants and occupiers, • Ensure compliance with health & safety regulations, statutory requirements, and ESG standards. Essential Requirements & Qualifications • MRICS Qualified, • Strong financial acumen with extensive experience managing budgets, and capex spend., • In-depth knowledge of commercial & residential legislation., • Demonstrated team leadership skills and ability to mentor larger teams., • Strong organisational skills, AI & Tech capabilities, and ability to interact with a broad customer base. To apply or learn more, please contact Jack Brooke directly. E:

Managing Director - PACE - Camden - Play, Adventure, Community & Enrichment Salary: £65,000 - £70,000 per annum Location: Camden, London Closing Date: Thursday 2nd April 2026 Interviews: w/c 13th April 2026 (in person) We are recruiting on behalf of a PACE Camden - Play, Adventure, Community & Enrichment. This dynamic, grassroots charity have been transforming the lives of children and families for over a decade. Operating across three vibrant play centres, PACE deliver inclusive early years education, after-school and holiday play schemes, mentoring, and specialist support for children and young people with disabilities. Their mission is simple yet powerful: to create safe, engaging spaces where every child can thrive and play. What sets PACE apart from most nurseries or schools is our unwavering belief in the power of play. Our services are designed around a play‑centred philosophy that puts children’s curiosity, autonomy and emotional wellbeing first, creating environments where every child can thrive on their own terms. As Managing Director, you will be both the strategic and operational lead, driving innovation and growth while ensuring excellence in service delivery. Reporting to a committed Board of Trustees, you’ll oversee a talented team across three locations and work closely with partners, commissioners, and stakeholders to expand impact and develop new income streams. We are looking for a commercially minded leader with a strong track record in play work, youth work with experience of EYFS provision. You’ll combine strategic vision with hands-on leadership, ensuring compliance, safeguarding, and financial sustainability while inspiring your team to deliver outstanding outcomes for children and families. Key qualities we’re seeking: • Senior leadership experience across services for children and young people, including play work, youth work, nursery management, and EYFS provision, within education, care, or community contexts., • Proven ability to develop services and generate income., • Strong financial acumen and operational oversight., • Commitment to inclusion, safeguarding, and community engagement. Please note, due to the front line nature of this charity, it's essential that you are open to working on-site most days. This is an exceptional opportunity to lead an organisation that truly makes a difference to it’s community. If you’re ready to bring your expertise and passion to a role with purpose, we’d love to hear from you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

HR Operations / Analyst Location: London Contract: Permanent Industry: Financial Services Are you an analytical, people-focused HR professional looking to make real impact within a dynamic financial services organisation? We are seeking an HR Analyst / HR Generalist to support our Senior Leadership Team and wider business with data-driven HR insights, operational excellence, and best‑in‑class employee support. About the Role In this broad and varied position, you will play a key role in supporting HR operations, ensuring smooth employee lifecycle processes, and shaping decision-making through high‑quality HR reporting and analytics. This is an exciting opportunity for someone who enjoys combining problem‑solving, stakeholder support, and HR service delivery. Key Responsibilities • Provide HR data analytics support to the Senior Leadership Team, • Manage and maintain SOPs and SLA reporting, • Produce MI reporting for HR data audits, • Build HR dashboards and reports from scratch, • Deliver employee lifecycle reporting, • Coordinate and support SMCR processes, • Lead headcount reporting and workforce metrics, • Respond to 1st and 2nd line HR queries, • Prepare offer letters and employment contracts, • Facilitate new starter onboarding and induction arrangements, • Strong HR operational background, ideally within regulated environments, • Confident working with data, MI reporting, dashboards, and Excel/HRIS tools, • Excellent communication and stakeholder management skills, • Highly organised with strong attention to detail, • Opportunity to shape HR reporting frameworks, • Exposure to senior stakeholders, • A people‑centric culture with professional development opportunities, • Chance to join a reputable financial services organisation at an exciting time of growth

Role: Rubrik IT Engineer – Rubrik Backup and Hybrid Cloud Protection Location: Central London (Hybrid) Duration: 3 Months + Day rate: £600 Inside IR35 Clearance: SC or eligible for clearance Role Overview We are seeking a highly capable IT Engineer with deep subject matter expertise in Rubrik data protection technologies. The successful candidate will take ownership of the end to end backup and recovery lifecycle across our on premises infrastructure, Microsoft Azure footprint, and Office 365 workloads. Key Responsibilities Strategic and operational delivery • Lead the configuration, optimisation, and administration of Rubrik clusters across hybrid environments., • Ensure comprehensive backup coverage for physical servers, virtualised platforms, Azure workloads, and Office 365 tenants., • Conduct regular resilience reviews and steer corrective actions., • Own backup policies, SLAs, retention schedules, immutability controls, and compliance frameworks. Operational excellence • Perform routine health checks, troubleshooting, and remediation., • Respond to backup and restore incidents and complete root cause analysis., • Oversee patching, upgrades, and feature enablement., • Maintain documentation of backup architectures and DR processes. Stakeholder engagement • Collaborate with Cloud, Infrastructure, and Cyber Security teams., • Support audits, projects, and initiatives requiring backup expertise., • Communicate technical information clearly. Essential Skills • Proven Rubrik experience., • Strong understanding of hybrid infrastructure., • Experience protecting Azure and Office 365 workloads through Rubrik., • Strong troubleshooting ability and governance understanding. Desirable Skills • Experience with other enterprise backup suites., • API integration exposure., • Disaster recovery planning. Professional Attributes • Methodical and governed by best practice., • Confident decision maker., • High accountability., • Strong interpersonal skills. Qualifications • Rubrik certifications or equivalent experience., • Microsoft Azure or Office 365 certifications. All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

🏥 Now Hiring: CQC Registered Manager | London, UK 📍 Location: London, UK (Hybrid: Home & Office) 📅 Closing Date: 30th September 2025 🕒 Job Type: Part-time - 20 HOURS PER WEEK 💼 Salary: £24,000 per year 🎁 Benefits: Generous annual leave, company pension, private health insurance We are seeking an experienced and dedicated CQC Registered Manager to join a leading medical clinic in London. This is an outstanding opportunity for a dynamic leader with a background in management or nursing and essential prior experience as a CQC Registered Manager. 🔍 Key Responsibilities • Lead a multidisciplinary team to deliver safe, person-centred care, • Ensure compliance with CQC Fundamental Standards, • Act as Safeguarding Lead and oversee clinical governance, • Conduct audits, risk assessments, and performance reviews, • Maintain high standards in patient privacy, dignity, and service quality, • Drive continuous improvement through training and innovation, • Oversee KPI monitoring, budgeting, and regulatory reporting ✅ What We’re Looking For • Proven leadership in a regulated health or care setting, • Successful track record in CQC inspections, • Strong operational oversight and people management skills, • Experience in service evaluation, coaching, and team development, • Working knowledge of health & social care regulations, GDPR, and safeguarding Join a values-driven organisation committed to excellence, transparency, and compassion in care delivery. You’ll play a pivotal role in shaping a high-performing culture. 📩 Interested? Apply today or email for more information.

Job Title: Support Engineer Job Ref: SE-474 Closing Date: 29th April 2026 Summary The Support Engineer is a capable content technologies engineer, responsible for maintaining service availability, resolving incidents, and contributing to the stability and improvement of supported systems. Day to day they will provide 1st and 2nd level support and assisting with 3rd level support where able. The role requires hands-on technical support, fault diagnosis, preventative maintenance, and participation in engineering projects. Support Engineers act as a key operational interface within the Technology team and pro-vide day-to-day guidance and assistance to operators. Responsibilities • Assist with and help coordinate responses to incidents and service issues., • Provide 1st and 2nd line support and help with 3rd line support and technical investigations where needed., • Support system changes, upgrades, and installations., • Help with root cause analysis, problem management, and putting in place corrective actions., • Contribute to system design reviews, upgrades, migrations, and new technology rollouts., • Make sure operational needs are considered in project and engineering tasks., • Follow and help improve operational procedures and best practices., • Share knowledge and support the development of other engineers in the support team., • Assist the Lead Support Engineer with planning, risk checks, and preparing for service changes., • Take part in a 24/7 support rota, including nights, weekends, and public holidays if required., • Work within agreed incident, change, and problem management processes., • Work with internal teams, service owners, project staff, and external suppliers as needed., • Support a culture of operational excellence, ongoing improvement, and knowledge sharing., • Keep health & safety, cybersecurity, resilience, and service continuity in mind for all tasks., • Maintain professionalism in live, time-critical, and high-pressure situations. Requirements • Solid experience working in broadcast, Content Technology, or IT operational environments., • Good technical understanding across different system domains and workflows., • Competent decision-making skills in operational situations, aiming to minimise downtime, and apply practical problem solving., • Ability to balance immediate service recovery with ongoing system improvement., • Proactive approach with a focus on improvement and supporting colleagues., • Demonstrated ability to work independently and as part of a team to resolve issues, prioritise and esca-late as needed., • Clear and effective verbal and written communication skills – suitable for both technical and non-technical audiences., • Able to prioritise tasks and manage time efficiently to meet support needs and deadlines. This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating notes of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Membership Manager Full‑time | Interim / Temporary | Hybrid (2–3 days in London office) A professional membership organisation is seeking a Membership Manager to lead its membership function, drive growth, and elevate the experience of a diverse and engaged community. This is a high‑impact leadership role for someone who thrives in a commercial, relationship‑driven environment and enjoys shaping strategy as much as supporting day‑to‑day delivery. The Opportunity You’ll take ownership of membership acquisition, retention, and engagement, working closely with marketing colleagues to deliver ambitious growth targets. You’ll lead a team of three, act as the senior point of contact for members, and ensure the organisation’s digital platforms, CRM, and community tools are used to their full potential. This is a role for someone who combines commercial instinct with operational excellence and a genuine passion for member experience. Key Responsibilities • Develop and deliver strategies to increase membership acquisition and retention., • Identify opportunities to drive sales, renewals, and income growth., • Build strong relationships with members and understand their needs to shape engagement activity., • Oversee retention and renewal journeys, ensuring a seamless and member‑centred experience., • Lead, mentor, and develop the Membership Team, managing performance and workload., • Act as the senior contact for complex member queries and escalations., • Produce regular reporting on membership performance, KPIs, trends, and insights., • Support content creation and community engagement initiatives., • Oversee CRM and digital community platforms, ensuring data accuracy, compliance, and effective use., • Manage membership‑related financial processes and liaise with finance on reconciliation and audit readiness., • Support member engagement events, including logistics, follow‑up, and cross‑team collaboration. About You • Experience in a sales‑focused, high‑volume customer environment, achieving and exceeding targets., • Background in a membership‑based organisation or similar relationship‑driven setting., • Strong CRM and digital platform capability, with confidence analysing data and reporting against KPIs., • Skilled in building long‑term relationships and delivering exceptional customer experience., • Experienced line manager with the ability to motivate, coach, and develop a team., • Highly organised, proactive, and comfortable managing multiple priorities., • Excellent communication skills, both written and verbal., • Desirable: experience with budget management or supporting online communities. Why This Role? You’ll shape the future of a growing membership community, lead a capable team, and work closely with senior stakeholders to deliver meaningful impact. It’s a role with breadth, autonomy, and the chance to make a visible difference to member experience and organisational growth.

Early Careers Development Advisor My client, a leading corporate and commercial law firm, is looking for an Early Careers Development Advisor to join its Early Careers Development team in London. This role is one of two Advisor positions and offers end‑to‑end ownership of defined trainee, future trainee and, over time, solicitor apprentice processes. Working closely with the Early Careers Development Manager, you will deliver both operational excellence and people advisory support across the trainee lifecycle, ensuring a consistently high‑quality experience for early careers talent and key stakeholders. The role Key responsibilities include: • Managing core trainee and future trainee lifecycle processes, including induction, performance reviews, seat rotations, overseas secondments and qualification, • Providing day‑to‑day advisory support to trainees and future trainees, including wellbeing, development and performance matters, • Supporting SQE, training contract and solicitor apprenticeship pathways, • Designing and delivering trainee engagement activities, events and induction programmes, • Building strong relationships with partners, supervisors, HR colleagues and external stakeholders including the SRA, • Ensuring accurate documentation, data management and compliance with regulatory and firm requirements, • Contributing to process improvement initiatives and wider Early Careers projects About you You will be an experienced early careers or HR professional with strong organisational and stakeholder management skills. Confident, collaborative and detail‑focused, you’ll enjoy supporting the development of early careers talent and delivering a high standard of service in a fast‑paced professional services environment. What’s on offer • Competitive compensation and a comprehensive benefits package, • Hybrid working (London‑based with one day working from home), • A supportive, values‑led culture with strong development opportunities This is an excellent opportunity for an Early Careers professional looking to deepen their experience within a high‑performing, internationally focused law firm environment.

Client Director, Consulting (Sponsorship & Partnerships) 📍 London, UK About the Role We’re looking for an exceptional Account Director to join a leading global sports and entertainment consultancy team, delivering world-class sponsorship and partnership strategies. In this role, you’ll take the lead on activating two global Formula 1 team partnerships for a major financial services brand. You’ll act as a trusted senior advisor, driving strategic direction, overseeing activation plans, and ensuring best-in-class execution across all projects. This is a high-impact leadership role where you’ll manage key European client relationships, guide a talented client servicing team, and unlock the full value of global sponsorship assets. What You’ll Do Client Leadership & Strategy • Build and nurture senior-level client relationships, becoming a trusted advisor, • Lead client strategy and direction, anticipating needs and identifying opportunities, • Develop a deep understanding of client business goals and competitive landscape, • Drive innovative, insight-led sponsorship activations that deliver measurable impact, • Own and manage client activation budgets with full accountability Project & Account Management • Oversee delivery of all retained and project work across accounts, • Ensure projects are delivered on time, on budget, and above expectations, • Lead resource planning, identifying and resolving challenges proactively, • Set clear timelines, expectations, and standards across the team Team Leadership • Lead, mentor, and develop a high-performing client team, • Foster an inclusive, collaborative, and high-energy team environment, • Provide ongoing feedback, coaching, and structured development plans, • Champion excellence in client servicing across all levels Growth & Thought Leadership • Play a key role in new business development and pitch leadership, • Contribute to thought leadership and industry presence, • Represent the business at industry events, conferences, and webinars Operational Excellence • Oversee financial management of accounts, including budgeting and reconciliation, • Ensure accurate reporting on time, resources, and project delivery, • Maintain high standards of process, governance, and accountability What We’re Looking For You’re a strategic, commercially minded leader with a passion for sport, entertainment, and sponsorship marketing. You thrive in fast-paced environments and love delivering standout work that drives real results. Key experience and skills: • Strong experience in sponsorships and partnership marketing, • Proven track record in managing large-scale client accounts, • Experience across sports and entertainment activations, • Background working with financial services or payment sector brands, • Formula 1 experience is a plus (but not essential), • Outstanding client relationship and stakeholder management skills, • Strong commercial and financial acumen, • Exceptional project management and organizational skills, • Strategic thinker with the ability to translate insights into action, • Experience leading and developing high-performing teams Ready to Apply? If you’re excited by the opportunity to lead global sponsorship activations and work at the cutting edge of sport and entertainment, we’d love to hear from you.

About us The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group. Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns. The role The EA provides comprehensive business support to the UK CUO and Group Head of D&F, and the D&F Underwriting team, and may from time to time support other executives. The EA/ Team Assistant plays a crucial role in ensuring exceptional client service, delivering high-quality executive support services, and demonstrating excellent self-management and collaboration skills. Key accountabilities • Act as the first point of contact for people wanting to reach the UK CUO and Group Head of D&F, and the D&F Underwriting team., • Be consistently available, proactive, and responsive, prioritising the needs of the UK CUO, the Group Head of D&F, and the D&F Underwriting team., • Efficiently handle scheduling, gatekeeping, and time management for the team., • Arrange travel itineraries, bookings, meetings, and transfers for the team, ensuring seamless travel arrangements and a comfortable experience for team members., • Establish and maintain positive relationships with key stakeholders within the company., • Collaborate with other EAs on meetings, projects, and deadlines., • Anticipate and plan for various deadlines and follow-ups within the Underwriting Team and CEO Office., • Manage all incoming and outgoing communications, including calls, emails, reports, and letters., • Proactively manage and organise the inbox, prioritising tasks and demands., • Process all expenses for relevant team members accurately and in a timely manner., • Demonstrate exceptional organisational skills and attention to detail in managing deadlines., • Identify opportunities to enhance office processes and systems to optimise company operations., • Contribute to the development and implementation of efficient administrative procedures., • Assist in the creation and maintenance of office manuals and guidelines., • Assist with daily ad-hoc office management issues as they arise., • Support onboarding processes for new team members and facilitate smooth offboarding for departing employees., • Provide coverage for other EAs during their holidays or sick days., • Be available for on-call duties during peak periods or urgent situations., • Coordinate team events, ensuring adherence to budgetary constraints and established processes. Skills & experience • Experience in a similar role or corporate environment., • Strong Outlook skills., • Experience working with MS Office (Word, Excel, Powerpoint), • Discreet and trustworthy when handling confidential information., • Excellent oral and written communication skills., • Proactive and able to take initiative to anticipate needs and solve problems., • Demonstrates tact and diplomacy in handling sensitive situations., • Understanding of operational systems and processes to facilitate efficient workflow. The Fidelis Partnership Ethos At The Fidelis Partnership, we aim to be different while making a difference. • We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence., • Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space., • We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader., • We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals. Diversity, Equity & Inclusion Diversity & Inclusion in the workplace • Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community, • We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes, • This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups, • We aim to maintain a focus on equal opportunities across all stages of hiring process, • We measure and minimise the pay gap where possible. Bring Your Whole Self to Work Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership. To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.

General Manager – Flagship Opening | Soho, London | Up to £75,000 Central London (W1) Confidential Client Salary: Up to £75,000 + bonus + benefits A high-profile restaurant opening in Soho this summer is seeking an exceptional General Manager to lead one of the most anticipated launches in London’s hospitality scene. This is not a standard GM role. This is a flagship opening, with full ownership of the operation, team build, and guest experience from day one. The Opportunity You will take full responsibility for delivering a standout opening in a highly competitive market, working closely with an experienced ownership group to build something genuinely special. From pre-opening through to full operation, you will be instrumental in shaping the identity, culture, and performance of the business. The Role • Lead the end-to-end launch of a new Soho restaurant, • Build and develop a high-performing front of house team, • Set and maintain exceptional service standards, • Drive commercial performance, revenue and cost control, • Create a strong, positive culture from day one, • Ensure operational excellence across all areas of the business The Profile • Current General Manager or strong Senior Restaurant Manager ready to step up, • Background in quality, high-volume London restaurants, • Proven ability to lead teams and deliver results, • Commercially astute with a hands-on leadership style, • Passion for hospitality and delivering exceptional guest experiences, • Previous opening experience advantageous The Offer • Up to £75,000 salary (depending on experience), • Performance-related bonus, • The opportunity to lead a major central London opening, • Long-term progression within an ambitious and growing group Why This Role? Openings like this don’t come up often. You are not inheriting a business. You are building one. Apply directly or contact Graham at Recruitment Evangelists for a confidential discussion.

Mode Search is proud to be partnering with a luxury brand to recruit an experienced Store Manager. We are seeking an inspiring leader to oversee a flagship boutique at one of the brand’s prestigious London locations. This is a unique opportunity to drive commercial results, deliver exceptional client experiences, and foster an inclusive, high-performing team culture. Our client is a globally recognised luxury house, celebrated for its timeless craftsmanship, contemporary creativity, and dedication to excellence. With a rich heritage and an innovative spirit, the brand continues to set the standard in the luxury sector. Their boutiques are more than retail spaces; they are immersive destinations where clients are inspired, stories are shared, and meaningful connections are built. Joining this brand means becoming part of a legacy that values artistry, authenticity, and the power of human connection. The role: • Lead by example on the sales floor, coaching and inspiring the team to achieve store KPIs and deliver unparalleled service., • Demonstrate an entrepreneurial mindset and strategic vision across sales, client experience, and team development., • Build deep market understanding, stay attuned to competitor practices, and cultivate strong community networks to enhance client engagement., • Ensure operational excellence, compliance, and seamless collaboration across client-facing and support teams., • Create an inclusive, supportive environment that empowers people to reach their potential while celebrating innovation and resilience., • Motivate and guide the team to exceed goals, adopt new tools and systems, and embrace evolving ways of working., • Partner with regional and central teams, sharing valuable insights to support business needs. Requirements: • 7–10 years of sales management experience, ideally in luxury or premium retail., • Proven track record of achieving commercial success and leading clienteling strategies in an omnichannel environment., • Inspirational leader with strong recruitment, development, and talent retention skills., • Passion for luxury retail; expertise in high-end categories is a plus., • Strong network with ability to expand and nurture client relationships., • Highly organized with a history of operational excellence and experience managing inventory accuracy., • Adept with digital tools and performance KPIs., • Flexible schedule, with ability to work evenings, weekends, and holidays., • Bachelor’s degree preferred. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Construction Planner Location: Central London (4 days per week office/site based) Project Value: £100m+ Prime Construction Scheme Salary: Competitive + package We are working in partnership with a main contractor to appoint an experienced Construction Planner for a landmark prime construction development in Central London, valued in excess of £100 million. This is an exceptional opportunity to join a prestigious, design-led project team delivering a complex high-specification scheme in one of London’s most sought-after locations. The successful candidate will play a key role in programme development, project controls, and delivery strategy from pre-construction through to completion. The role The Construction Planner will be responsible for developing, managing, and monitoring detailed project programmes, ensuring the successful coordination of all planning activities across the lifecycle of the scheme. Working closely with project leadership, commercial, design, and site delivery teams, you will provide clear programme intelligence, identify risks and opportunities, and support decision-making to keep the project on track against key milestones. Key responsibilities • Develop, maintain, and update detailed construction programmes using Asta Powerproject, • Produce tender, pre-construction, baseline, and live delivery programmes, • Monitor project progress against programme milestones and critical path activities, • Conduct regular programme reviews with internal and external stakeholders, • Identify programme risks, delays, and mitigation strategies, • Prepare short-term lookaheads, recovery plans, and reporting dashboards, • Coordinate with design, procurement, and commercial teams to ensure programme alignment, • Support change control processes and assess the impact of variations on project timelines, • Provide programme narratives and progress reports for client and leadership review, • Contribute to project controls, earned value, and performance reporting where required, • Proven experience as a Construction Planner on major construction projects valued £20m+, • Strong background delivering complex construction projects, • Advanced proficiency in Asta Powerproject is essential, • Strong understanding of construction sequencing, logistics, and programme management, • Experience working through both pre-construction and live delivery phases, • Excellent communication skills, • Commercial awareness with the ability to understand programme impact on cost and delivery, • Proactive, detail-oriented, and solutions-focused approach This is a rare opportunity to work on one of Central London’s most prestigious major construction schemes, joining a market-leading delivery environment known for excellence, innovation, and career progression. If you are an experienced planner with strong Asta expertise and a track record delivering complex high-value projects, we would love to hear from you.

Security lead, based in London, 45 hours per week (may vary depending on business needs) We are supporting a high-profile and prestigious organisation in Central London in the appointment of an experienced Security Manager. This is a senior, hands-on leadership role responsible for delivering a professional, controlled, and secure environment within this unique location with a heritage and history! The Role Reporting to senior leadership, the Security Manager will take full ownership of day-to-day security operations, ensuring robust procedures, strong team performance, and consistent operational standards. This is a high-visibility position, requiring a confident and composed individual who can lead from the front while maintaining a strong focus on service delivery. Key Responsibilities • Lead, manage, and develop a team of Security Officers, including training, performance management, and rota planning, • Oversee all security operations, ensuring procedures and protocols are consistently implemented, • Monitor and manage CCTV, access control systems, and alarm responses, • Take ownership of incident management, investigations, and reporting, • Maintain accurate records and ensure all documentation is compliant and up to date, • Ensure a proactive and visible security presence across the site, • Manage access control for visitors, contractors, and events, • Support operational teams in delivering a seamless and secure environment, • Maintain and regularly review business continuity and emergency response procedures, • Support the organisation’s Health & Safety compliance, including maintaining standards, monitoring practices, and coordinating basic H&S processes. Candidate Profile • Proven experience in a Security Manager or senior supervisory role within a high-end, corporate, or high-profile environment, • Armed Forces or similar service background highly desirable, • Strong leadership experience with the ability to motivate, develop, and manage teams, • Excellent judgement and decision-making capability in dynamic environments, • Professional, discreet, and highly presentable at all times, • Strong communication skills, with the ability to engage confidently with stakeholders, • Experience managing security systems including CCTV and access control, • Structured, disciplined, and detail-oriented approach Opportunity • Join a prestigious Central London organisation in a key leadership role, • Operate in an interesting and professional environment with high standards, • Opportunity to transition or further develop a military or service-led career within a civilian setting, • Make a direct impact on operational excellence and security delivery

Health and Safety Manager up to £65,000 + car allowance and Benefits London (with Southeast travel) Are you ready to lead health and safety initiatives across high-profile infrastructure projects? We are seeking a Health and Safety Manager to champion health and safety excellence within a major multi-sector organisation involved high-profile civil engineering projects. The role fosters a collaborative safety culture across multiple sites and offices, supporting operational excellence, wellbeing, and sustainability. Key responsibilities: • Lead and promote health, safety, and environmental standards across multiple sectors, ensuring compliance with internal and client requirements., • Conduct site inspections, safety audits, risk assessments, and toolbox talks to maintain high safety standards., • Support incident investigations, address safety concerns, and facilitate continuous safety improvements., • Provide health and wellbeing guidance, including project-specific training and monitoring., • Liaise with project teams, contractors, and clients at safety and environmental meetings to ensure best practices. The ideal candidate will have: • Comprehensive knowledge of UK health, safety, and environmental legislation, including CDM and ISO 45001., • Relevant safety certifications such as NEBOSH Diploma or NCRQ Diploma, and membership in IOSH or equivalent., • Proven experience in rail, power, highways, or tunnelling sectors within a Tier 1 or Tier 2 organisation., • Strong ability to generate, review, and implement safety policies, conduct investigations, and improve safety performance. For further information and to apply, please contact Luke O'Driscoll at or call 01923 432 683. Job Reference: 4495 Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website irwinandcolton.com. Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.

Marvel FMCG is partnered with Jägermeister UK, one of the most iconic and recognisable names in the global drinks industry as they continue to drive growth and excellence across their supply chain operations. Why this role? • Join Jägermeister UK, a globally loved and premium spirits brand, • Play a key role within a high-performing UK Supply Chain team, • Work closely with senior stakeholders and make a real operational impact, • Gain exposure across logistics, systems and customer operations, • Be part of a business that blends heritage, innovation and strong brand culture Ways of working: Hybrid - 2 days a week in office The Company… Jägermeister is one of the world’s leading premium spirits brands, renowned for its bold identity and strong presence across global markets. In the UK the business continues to grow at pace, driven by a commitment to quality, sustainability, and operational excellence. With a collaborative and people-first culture, Jägermeister UK offers an environment where individuals are empowered to take ownership and make a meaningful impact. The Role… As Dry Stock Logistics Planner at Jägermeister UK, you will play a crucial role in supporting the Supply Chain function and ensuring the smooth and efficient management of dry goods, Marketing POS materials and systems. You’ll act as the key link between marketing, supply chain, and external service providers—ensuring campaigns and initiatives are delivered seamlessly. Key responsibilities include: • Acting as the first point of contact for marketing-related supply chain requests, • Planning co-packing and rework activities with 3PL partners, • Managing stock reconciliation and supporting annual stock takes, • Maintaining SAP master data and ensuring system accuracy, • Overseeing ordering platforms and e-commerce systems, • Producing monthly reporting to track performance and budgets This is a hands-on, varied role offering strong exposure across multiple areas of the business. You… You’re highly organised, detail-oriented, and thrive in a fast-paced FMCG environment. • Strong planning and organisational skills, • Excellent attention to detail, • Ability to manage multiple priorities and work independently, • Analytical mindset with strong Excel and IT skills, • Experience working with SAP (desirable), • Confident communicator with strong interpersonal skills, • Experience with external service providers or 3PLs, • FMCG or drinks industry experience is advantageous You’ll bring a proactive, positive attitude and a willingness to roll up your sleeves to get things done. How can we make our recruitment process more accessible for you? We’re happy to make any adjustments to support you throughout the process. Let us know what you need. Feedback is extremely important to us. We aim to respond to all applications within 2 working days, providing clarity and support wherever possible. Responding makes us human.

Benefits Manager My client is a leading global law firm, with an exceptional reputation within finance and banking, known for delivering market‑leading advice and fostering a high‑performance, people‑focused culture. They are seeking an experienced Benefits Manager to support the delivery and continuous improvement of benefits and wellbeing programmes across their international offices, with primary responsibility for the London office. The Role As Benefits Manager, you will take ownership of the day‑to‑day management of London benefits and wellbeing programmes, driving operational excellence and continuous improvement. You will work closely with HR leadership, international colleagues, brokers, and providers, escalating strategic, policy, and high‑risk matters appropriately while delivering a responsive, high‑quality service to employees. Key Responsibilities: • Support the strategic oversight and operational delivery of benefits programmes, ensuring market competitiveness, regulatory compliance, and alignment with firm objectives., • Act as the primary operational contact and subject matter expert for complex or sensitive benefits matters, escalating material risks or policy considerations as required., • Lead the annual benefits renewal cycle, working with brokers and providers to prepare recommendations for review and approval., • Oversee pension governance and auto‑enrolment compliance, coordinating closely with Payroll and external advisors., • Manage and evaluate broker and provider relationships, escalating significant performance or contractual concerns., • Support compliant and consistent administration of leave of absence processes across London and international offices., • Support the delivery and promotion of wellbeing initiatives in London, aligned with global strategy., • Partner with international stakeholders to implement locally relevant wellbeing programmes that enhance engagement and retention., • Provide oversight and operational support for benefits administration across international offices, ensuring compliance with local regulations and firm standards., • Develop clear, structured benefits communications, translating complex information into accessible guidance for employees., • Contribute to global benefits initiatives and firm‑wide projects as required. About You • Proven experience in benefits administration, ideally within a legal, professional services, or multinational environment., • Strong knowledge of benefits programmes, pensions, leave legislation, and wellbeing initiatives across multiple jurisdictions., • Confident operating as a subject matter expert on complex benefits matters, with excellent judgement and decision‑making ability., • Highly organised, analytical, and detail‑oriented, with the ability to manage multiple priorities under pressure., • Exceptional written and verbal communication skills, with the credibility to engage stakeholders at all levels. Why Apply? This is a rare opportunity to take on a visible and influential benefits role within a globally recognised law firm, offering exposure to international programmes, senior stakeholders, and meaningful wellbeing initiatives. The role combines operational ownership with strategic contribution and offers genuine scope to shape best‑in‑class benefits delivery.

Are you a HR operations specialist looking for an exciting new challenge in a fast growth, global business where you can have real impact? Handle are working with this London based Fintech organisation who are looking for a Global People Operations Manager to shape and scale how people operations works across the group. This is a great opportunity for someone who enjoys building efficient systems, improving processes, and creating a smooth employee experience in a fast-growing, regulated, and international environment. Working as a key part of a collaborative global people team, you'll work across the business to ensure their people processes, policies, and systems are scalable, compliant, and support the continued global growth. What you'll be doing: • Lead HR operations across the full employee lifecycle, • Improve processes, HR systems, and data reporting, • Oversee global benefits and mobility (visas, relocations), • Ensure compliance with laws, regulations, and internal governance, • Partner with leaders across regions to drive operational excellence What we're looking for: • Experience in global HR/People Operations, ideally in fintech or another regulated environment, • Knowledge of UK employment law and international HR operations, • HR systems and people data experience, • Excellent attention to detail with a strong governance and compliance mindset, • Confidence working with senior stakeholders, • A hands-on, can-do approach The role will offer hybrid working (3/2 typical) Ideally looking for candidates available with a month or less notice Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Job Title: Enterprise Account Executive Location: London We are partnered with a $120M Series B AI & Computer Vision platform transforming a legacy global industry. Tracking to grow from 0 to $20M ARR in just 24 months, we are now looking for world-class AEs to join the team and help build a category-defining GTM engine. The company has already attracted elite GTM talent across Europe and Israel — and this is only the beginning. This is a rare opportunity to join one of the fastest-scaling AI platforms in the industrial-tech world, backed by a proven leadership team, and help take the business from $20M to $200M+ in ARR. Location: London Why join? • Backed by top-tier global investors with a fresh $120M raise., • Selling into an industry that has barely adopted modern AI — genuinely greenfield., • Hyper-growth metrics: 1,400+ vessels already live on the platform in under two years., • Strong product-market fit driven by Computer Vision + LLM technology., • Working with major global enterprises including MSC, Seaspan, Maran Tankers, NYK and more., • Be part of a GTM team scaling from 4 AEs to 8 immediately, and to 20+ shortly after., • Direct impact on a mission tied to safety, efficiency, and sustainability — not just software for software’s sake. What you’ll be selling A next-generation LLM + Computer Vision platform providing real-time situational awareness and autonomous navigation for large fleets. The platform solves three of the biggest challenges in global fleet management: • Safety – 24/7 AI-powered monitoring, alerting, and risk detection, • Efficiency – Fuel-saving navigation, optimized routing, and reduction in unnecessary manoeuvres, • Sustainability – Cutting operational emissions through smarter, autonomous-assisted decision-making Think of the impact Samsara had on automotive fleet management — now applied to one of the oldest, largest, and least modernised industries on the planet. Responsibilities • Own the full sales cycle: prospecting, discovery, demos, navigation of technical/operational stakeholders, and closing., • Target senior personas including COOs, CTOs, CPOs, Heads of Operations, Heads of Risk, and Fleet Directors., • Work closely with Sales Engineering, Product, and Customer Success to run tight, strategic deals., • Manage a land-and-expand motion:, • Land: $60k–$120k ACV, • Expansion: $500k–$2M+ within 12 months, • Hit a $1M annual quota while selling into global enterprise brands., • Bring a repeatable, high-quality sales process that can scale with the team. Requirements • 3+ years closing experience in high-velocity or mid-market/enterprise software sales., • Strong discovery, qualification, and multi-threading skills — ideally trained in MEDDIC/MEDPICC., • Ability to articulate complex technical products in a simple, compelling way., • Experience selling into operations-heavy organizations is beneficial but not mandatory., • High ownership mindset — the team can teach the industry, but can’t teach excellence., • Energetic, curious, and hungry to be part of a once-in-a-generation category-creation story.

AVP, Corporate Real Estate Services London Circa £85,000 + Excellent Benefits & Career Defining Opportunities This is a genuinely standout opportunity to assist with leading Corporate Real Estate Services delivery for one of the world’s most respected banking institutions. • You will own the end-to-end delivery of real estate, workplace experience and facilities services across the UK, EMEA and APAC, with real authority, visibility and influence., • If you are looking for a role where you can shape strategy, lead high-impact teams, and materially improve the workplace experience across a global platform, this is it. This is a 5 days onsite role. The Role Reporting to senior management, you will be accountable for the consistent, high-quality delivery of all CRES services across multiple regions, managing both in-house teams and third-party providers. This is a hands-on leadership role in a fast-paced, demanding environment. You will balance strategic planning with operational execution, ensuring offices operate flawlessly while continuously driving value, efficiency and service excellence. You will also play a critical role in supporting culture creating workplaces that are safe, efficient, inclusive, and aligned with the firm’s brand and standards. Key Responsibilities • Lead and develop regional in-house and outsourced CRES teams, ensuring service delivery meets agreed SLAs, KPIs and performance standards, • Own relationships with third-party service providers, brokers, landlords and professional consultants across the regional portfolio, • Translate CRES strategy into clear operational plans and measurable outcomes, • Deliver and control regional CRES budgets, working closely with Finance to meet or exceed expense ratio targets, • Develop multi-year capital and operational plans, identifying cost efficiencies without compromising service quality, • Oversee delivery of all hard and soft services, including MEP, security, workplace experience, hospitality, H&S, sustainability and wellbeing, • Support and lead real estate transactions, lease negotiations and portfolio management in partnership with Legal and Compliance, • Ensure consistent workplace standards across regions while remaining sensitive to local requirements, • Act as a trusted partner to senior stakeholders, providing clear insight, governance and decision support About You This role will suit someone who is ambitious and is comfortable working in a demanding, professional services environment. You will bring: • At least 5 years’ experience in Corporate Real Estate, Workplace, or Facilities leadership roles, • Proven success leading high-performing teams., • Strong commercial acumen, including budget ownership, cost management and vendor negotiation, • Experience managing complex supplier ecosystems and service contracts, • The confidence to influence senior stakeholders and operate effectively within a matrix organisation, • A service-led mindset with a genuine focus on workplace experience and hospitality, • The ability to think strategically while remaining operationally credible, • Excellent communication skills and a high level of personal professionalism Hospitality experience and exposure to fast-growing or entrepreneurial environments will be viewed very positively. Apply Maxwell Stephens is acting as an exclusive recruitment partner on this appointment. For a confidential discussion or to apply, please contact us directly.

• National Account Manager, • Global Beauty Company, • 1-2 days a week Central London or 2 times a month if you live outside of London KJ Talent & Partners are partnering exclusively with a privately owned global beauty company spanning across more than 130 countries from physical stores to online platforms. With global offices in New York, Geneva, London and Singapore. Reporting to the Sales Director, this will be a hands-on role where you will be leading commercial negotiations, developing joint business plans, and working cross-functionally to bring the category and brand story to life It’s a high-profile role with real influence, working in a highly competitive category fragrance. You will be responsible for: • Develop and execute dynamic strategic plans to deliver wholesale and retail targets, working collaboratively with retail partners to create strong Joint Business plans for our brands, that will deliver growth and brand KPIs, • Deliver limitless plans to drive and maintain #1 ranking in all categories and all stores., • Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning., • Forecasting, liaising closely with demand planning and retailer supply teams to create accurate monthly forecasts by customer by SKU. Actively focussed on operational excellence and driving availability to deliver against retailer KPI’s, • Achievement of financial goals, delivering retail, gross and net budgets whilst driving profitability, working About You • We’re looking for a strong account manager with strengths in commercial / P&L management. experience is essential, direct experience with Boots, Amazon, Superdrug, Sephora, John Lewis would be advantageous., • Beauty experience a plus, • Results oriented, high energy, team player driven by excellence, • Excellent interpersonal skills, strong communicator capable of building multi-level relationships, • Entrepreneurial sales flair with the ability to recognise/evaluate opportunities and a high level of commercial awareness, • Excellent negotiation, influencing and presentation skills., • Mathematically astute

Head of Supply Chain 💥 FMCG / Consumer Goods 💸 £80,000 – £100,000 + Shares 📌 5 days per week, onsite in London Ignite is excited to be partnering with a fast-growing FMCG brand in the search for a Head of Supply Chain. This is a pivotal leadership role within a business that is scaling rapidly, expanding its product portfolio, and strengthening its operational foundations to support the next stage of growth. They are looking for a seasoned supply chain leader who can own and advise on the full end‑to‑end operation, from manufacturing strategy and supplier partnerships to forecasting, production, quality, logistics, cost optimisation and continuous improvement. Sitting at the centre of the organisation, you will work closely with Founders, Operations, Finance, NPD, Commercial and external manufacturers to ensure products are made, moved and delivered with exceptional service, quality and margin discipline. You will take responsibility for global supply planning, co‑manufacturing relationships, ingredient and packaging sourcing, capacity planning, NPD readiness, inventory accuracy, 3PL performance, cost management and the development of scalable processes that support international expansion. You will also lead and develop a team of 10, ensuring strong performance, capability building and operational excellence across the function. If you are passionate about building world‑class supply chains, thrive in fast‑paced environments, and love solving complex operational challenges, this role offers the opportunity to make a huge impact in a brand with serious momentum. What skills do you need? ⭐️ Proven experience in FMCG supply chain leadership, ideally through significant scale‑up phases (£20M to £80M+) ⭐️ Strong capability in production planning, forecasting and material management ⭐️ Experience managing co‑manufacturers, international suppliers and 3PL partners ⭐️ Deep understanding of quality, technical standards and regulatory compliance ⭐️ Strong commercial mindset, experience in cost control, COGS optimisation and margin management ⭐️ Confident working cross‑functionally and influencing at senior level ⭐️ Highly organised, process‑driven and solutions‑focused ⭐️ Experience leading a team (10+) and building a high‑performing supply chain function 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Business Management & CIB UK IT Project Delivery Representative (Director) 📍 London | Strategic Leadership Role in IT Transformation Are you a senior IT Project professional who thrives at the intersection of delivery, governance, and transformation? This is a high-impact Director-level opportunity to play a central role in shaping and strengthening IT project delivery across a leading Corporate & Investment Banking platform in the UK. You’ll act as the key bridge between local IT teams and global transformation leadership—driving consistency, performance, and innovation across the project landscape. The Opportunity As part of an ambitious 2030 IT Transformation Strategy, this role sits at the heart of a major initiative focused on enhancing delivery excellence and operational efficiency. You’ll take ownership of strengthening project execution, aligning UK practices with global standards, and building a high-performing Project Management community. What You’ll Be Doing 1. Project Leadership & Delivery You will step in as a hands-on IT Project Manager when required—either leading key initiatives or setting them up for success. • Define project scope, timelines, budgets, and resources, • Lead cross-functional teams and drive stakeholder alignment, • Identify and mitigate risks proactively, • Oversee budget tracking (technical + human resources), • Manage change requests while protecting delivery timelines, • Ensure strong governance, documentation, and compliance, • Oversee vendor relationships where applicable, • Lead seamless handovers into production (“Run”) teams 2. Portfolio & Project Management Oversight Act as the UK representative for Project Delivery & Portfolio Management, ensuring alignment with Head Office frameworks. • Embed standardized project methodologies and tools, • Improve portfolio performance monitoring and reporting, • Drive adoption of centralized PPM tools and processes, • Produce KPI scorecards for senior stakeholders, • Gather and analyze sponsor and PM feedback to drive improvements, • Support transformation initiatives linked to delivery excellence, • Ensure consistency in reporting and presentation standards 3. Community Building & Transformation You’ll play a key role in building a collaborative, high-performing Project Management community. • Foster knowledge sharing and best practice adoption, • Drive engagement across project managers and stakeholders, • Promote a culture of delivery excellence and innovation, • Surface local challenges and influence global solutions, • Contribute to continuous improvement initiatives 4. Business Management Support (IT UK) In addition to delivery responsibilities, you will contribute to the broader IT Business Management function. • Support IT financial planning (Opex, Capex, Change & Run budgets), • Coordinate and centralize project reporting across the UK platform, • Engage with internal stakeholders and external providers Key Focus Areas • London-based IT initiatives, particularly within Global Markets / Commodities IT, • Strong exposure to complex systems environments (e.g., trading platforms), • Driving alignment between local delivery and global transformation strategy What We’re Looking For • Proven experience in IT Project & Programme Management (Director-level), • Strong stakeholder management across senior leadership and global teams, • Experience working within Corporate & Investment Banking environments, • Solid understanding of portfolio management, governance, and reporting frameworks, • Ability to manage budgets across technical and human resources, • Excellent communication, coordination, and leadership skills, • A proactive mindset with a passion for driving change and improving delivery Why This Role? This is more than just a delivery role—it’s an opportunity to: • Shape how IT projects are delivered at scale, • Influence global transformation initiatives, • Build and lead a community of high-performing project professionals, • Operate with high visibility across senior stakeholders and international teams If you’re looking for a role where you can combine hands-on delivery, strategic oversight, and transformation impact, this is a standout opportunity.

Are you a strategic thinker with a passion for client relationships and team leadership? We’re looking for a Senior Account Manager to play a pivotal role in driving client success, operational excellence, and team development. 🌟 About the Role As a Senior Account Manager, you’ll sit at the heart of our client operations—overseeing a portfolio of accounts while mentoring and developing a high-performing account management team. You’ll ensure service excellence, strengthen client partnerships, and identify opportunities for long-term growth. 🔑 What You’ll Be Doing • Own and maintain accurate client data, health scores, and pipeline visibility, • Drive strategic account growth through relationship building, retention, and cross-selling, • Coach and develop Account Managers and Executives to deliver high-quality client communications, • Oversee support workflows, ensuring efficient triage, escalation handling, and SLA performance, • Establish and track performance metrics to improve service quality and team output, • Lead adoption of operational tools (e.g. Freshdesk), ensuring effective implementation and usage 👤 Who We’re Looking For • Proven experience in account management or client services (tech, media, or managed services preferred), • Strong leadership skills with a passion for coaching and developing others, • Experience with CMS platforms (e.g. Navori, Embed, Tripleplay) and ticketing tools (e.g. Freshdesk, Zendesk), • Highly organised with a track record of managing data accuracy and meeting SLAs, • A strategic mindset with the ability to prioritise growth over day-to-day tasks, • Calm, professional, and confident managing multiple priorities, • Flexible and willing to step up during peak periods Bonus: Experience mapping customer journeys in retail or restaurant environments 🎁 What You’ll Get • A dynamic, energetic team where you can grow your career, • A senior role with real influence over how the function evolves, • Opportunities to expand your responsibilities as we scale, • Company pension scheme, • Private medical insurance (coming soon), • Overtime opportunities during peak periods 👉 Ready to take the next step in your career? Apply now or get in touch to learn more!

As a passionate Sisley ambassador, you will ensure the Maison's smooth daily operation in compliance with the brand's image and value. You will lead and inspire your team to achieve ambitious goals while offering a personalized, high-end customer experience. You will develop a loyal national and international clientele and orchestrate exclusive events to increase the Maison's visibility. Your Impactful Missions: • Inspiring leader: coordinate and lead the Maison and beauty cabin teams, instilling a dynamic team spirit and guaranteeing excellence in service. You will oversee working schedules, sales goals and performance assessments., • Business developer: actively enhance the brand’s reputation through networking, creating diverse events, and setting up external partnerships. You will strive to reach sales and treatment objectives, build brand loyalty and acquire new customers through innovative initiatives., • Brand Ambassador: represent Sisley with passion and educate clientele on our high-end products to cultivate a luxury community., • Operational Master: Manage the daily operations of the Maison, including inventory and budgets, with rigor and efficiency. You will manage the stock of products and promotional tools, coordinate the opening and closing of the Maison ensuring it remains attractive at all times and maintain updated client files. You will also provide a monthly summary of activities and results. Your Profile If you are a leader by example with solid experience in the luxury cosmetics sector and a proven sales background in premium beauty. You are passionate about beauty, dynamic, and hands-on, possessing an entrepreneurial spirit and an exceptional sense of VIP customer service. Previous boutique management experience is preferred. Join the Sisley adventure !

Now Hiring: Store Director We are partnering with a luxury brand seeking an accomplished and service-driven Store Director to lead a key retail location in London. This role offers the opportunity to operate at the highest level of luxury retail within an environment defined by craftsmanship, heritage, and an uncompromising client experience. Discretion, leadership presence, and commercial excellence are essential. The Role As Store Director, you will hold full responsibility for the strategic and operational performance of the store. You will lead by example, cultivate an exceptional client culture, and ensure consistent excellence across service delivery, people leadership, and commercial outcomes. Key Responsibilities Client Experience & Brand Representation • Champion an elevated, personalised client journey aligned with luxury service standards, • Build and maintain long-term relationships with top-tier and VIC clients, • Lead, inspire, and develop a high-performing management and sales team, • Foster a culture of accountability, professionalism, and service excellence, • Own store performance, KPIs, and profitability targets, • Translate global strategy into effective local execution, • Ensure impeccable store standards, visual presentation, and compliance, • Oversee stock management, inventory accuracy, and operational efficiency, • Proven leadership experience at Store Director level within luxury retail, • Strong commercial acumen with a strategic mindset, • Exceptional clienteling and relationship management capabilities, • Confident, composed leadership style with a hands-on approach, • Lead a prestigious store within a globally respected luxury environment, • High-impact leadership role with autonomy and strategic influence, • Work within a culture that values craftsmanship, discretion, and excellence, • Long-term career development within a premium retail organisation Due to the high volume of applications, only shortlisted candidates will be contacted.

Fidarsi is partnering with a high-growth, international organisation to appoint a People Operations Lead. This is an exciting opportunity for an experienced People leader who enjoys building scalable people infrastructure, improving systems, and acting as a trusted strategic partner to senior stakeholders. The role offers a genuinely broad, end-to-end remit and the chance to shape how a global organisation evolves its people function. You’ll lead core people programmes, drive operational excellence, and influence how the business scales — while managing and developing one direct report. The role: • Lead and evolve people programmes including onboarding, performance, organisational design, development and remuneration, • Own global benefits strategy and ensure compliant delivery across multiple regions, • Support and deliver performance and remuneration cycles with a strong focus on enablement and execution, • Lead HR technology, HRIS and workflow improvements, including automation and vendor transitions, • Produce board-level people insights and dashboards on headcount, hiring, turnover and workforce trends, • Design scalable, end-to-end HR processes across the full employee lifecycle About you: • Proven experience in a People Lead, HR Operations, People Partnering or HR Consulting role within a scaling or multi-regional organisation, • Strong project management, process design and change management capability, • Experience supporting or running performance and remuneration cycles, • High data literacy and confidence presenting insights to senior leaders, • Strong HRIS experience with an eye for optimisation and automation, • Knowledge of multi-jurisdiction employment practices, • Comfortable operating with autonomy in a fast-paced, ambiguous environment, • High emotional intelligence and the ability to influence senior stakeholders You must have experience working within a fast pace, growth technology or financial services business.

The Role You'll join the Pharosyn team as an early hire — directly shaping the entire software stack. We are hiring founding engineers with different strengths; you are not expected to be senior across all three domains. AI Engineering -⁠ ⁠Prompt engineering and LLM orchestration -⁠ ⁠Building evaluation frameworks and feedback loops -⁠ ⁠Deploying and operating AI systems reliably in production Data Engineering -⁠ ⁠Ingesting data from heterogeneous sources (APIs, RSS, web scraping) -⁠ ⁠Data modelling, pipelines, and transformation -⁠ ⁠PostgreSQL, vector databases, and medallion-style layering (raw → cleaned → served) Enterprise Infrastructure -⁠ ⁠Multi-tenant SaaS architecture -⁠ ⁠Cloud deployment -⁠ ⁠Security, authentication flows, and production reliability You should demonstrate applied excellence in at least one of these areas, with demonstrated interest across multiple. Core Engineering Philosophy We care deeply about leverage as an engineering principle. We want you to help us build the system that builds the system: -⁠ ⁠The development environment, tooling, and workflows that let a small team move extremely fast without breaking production -⁠ ⁠Tight feedback loops between customer usage, observability, evaluation, and execution (tests, CI, code review) -⁠ ⁠Early architectural choices that scale to a $100m+ product with a lean team -⁠ ⁠Treating developer productivity, reliability, and iteration speed as first-class product concerns You Must -⁠ ⁠Have demonstrated ability to build and ship real products (e.g., shipped SaaS, production pipelines, open-source with users, meaningful side project, startup experience) - show us what you’ve made -⁠ ⁠Have strong core engineering fundamentals and the ability to learn new languages quickly (our current stack includes TypeScript/React, Python, and PostgreSQL) -⁠ ⁠Already use AI coding tools (e.g. Cursor, Claude Code, Copilot) to materially increase output -⁠ ⁠Thrive being given problems and architecting solutions, not waiting for project specs — you should be the best person you know at architecting brilliant solutions to customer problems -⁠ ⁠Bonus points for experience in healthcare, biotech or regulatory data We are primarily targeting exceptional early-career engineers and unusually strong senior engineers who want real ownership at the earliest stage What We Offer -⁠ ⁠£100–130k base salary as a baseline, with flexibility for candidates who bring exceptional depth in one of our core domains. For outstanding senior engineers with relevant experience building and deploying complex systems with enterprise customers, we are open to going meaningfully higher. -⁠ ⁠Meaningful equity — this is a true founding engineer role -⁠ ⁠Direct collaboration with the founders on product and strategy -⁠ ⁠Travel to the US to work onsite with enterprise clients -⁠ ⁠The chance to define the technical culture and architecture of the company from first principles Expectations This is an early-stage startup in a competitive market. The work is demanding and fast-moving: -⁠ ⁠High commitment - this is not a typical 9–6 role. The pace is intense and sustained effort is expected, especially around customer delivery and critical deadlines. -⁠ ⁠Present in the London office (in-person, not remote) -⁠ ⁠High autonomy, high accountability -⁠ ⁠Speed and quality - speed is essential, compromise when necessary but don’t hide behind speed as an excuse for poor quality Values -⁠ ⁠Operational excellence - Move fast, maintain high standards, and take responsibility for the outcome. -⁠ ⁠Ownership - If it’s in your orbit, you own it end-to-end. -⁠ ⁠Intellectual honesty - Say what you think, challenge ideas openly -⁠ ⁠Practical problem-solving - Find a way forward, use the right tools, and ask for help when needed. -⁠ ⁠Continual learning - Keep getting better, update your skills, and adapt as the problem space evolves and transfer those learnings into the product.

About Us Stagwell Media Platform (SMP) is the technology and data backbone of Stagwell, powering advanced media solutions for brands around the world. Built at the intersection of innovation, performance, and collaboration, SMP connects modern media tools, proprietary technologies, and integrated workflows to help agencies and clients plan, activate, and optimise campaigns with greater speed and intelligence. As part of Stagwell’s global network, SMP partners closely with commercial, product, finance, and operational teams to deliver a unified, future‑focused media infrastructure. Our culture is fast‑moving, solutions‑driven, and deeply collaborative, empowering teams to solve complex challenges and elevate the standard of how modern media works. Overview We are seeking a Senior Programmatic Trading & Operations Manager who combines advanced hands‑on programmatic trading expertise with deep technical operations capability. This role plays a pivotal part in shaping the technical foundation of PerformX, spanning DSP configuration, DCO, tagging and tracking, supply path strategy, verification, audience architecture, vendor onboarding, and cross‑platform integrations. You will work closely with global partners, internal stakeholders, and technology providers to ensure high‑quality, scalable programmatic delivery. PerformX is Stagwell’s value‑based programmatic solution, engineered to deliver measurable outcomes through advanced optimisation, modern supply strategies, and proprietary activation frameworks. We support global brands by delivering high‑performing programmatic campaigns with a focus on precision, efficiency, and technical excellence. Key Responsibilities Programmatic Trading • Lead end‑to‑end delivery of complex programmatic campaigns, including dynamic, audience‑driven, multi‑market and multi‑platform activations., • Optimise campaigns in line with PerformX standards and commercial targets., • Maintain delivery excellence across pacing, budget management and overall performance quality. Advertiser Onboarding • Own the technical onboarding process for new advertisers, including billing setup, finance workflows, Prisma IO creation, reconciliation processes and DSP configuration., • Ensure cross‑platform readiness prior to launch, including alignment with ad servers and verification tools., • Resolve Prisma‑related issues such as IO mismatches, billing discrepancies and workflow breaks between systems. Technical Operations & Platform Expertise • Configure and manage advanced setups within DV360, The Trade Desk, Yahoo DSP, StackAdapt or similar platforms., • Maintain deep expertise across ad servers (CM360, Flashtalking, Sizmek), ensuring correct tracking logic, attribution and integration requirements., • Lead DCO deployments including feed logic, dynamic templates and ruleset validation., • Design and implement tagging structures, event schemas, pixels and tracking integrations., • Implement and troubleshoot verification technologies such as IAS and DoubleVerify., • Apply Supply Path Optimisation (SPO) principles and manage SSP/PMP configuration. Vendor, DSP & Technology Testing • Support the evaluation and technical validation of new DSPs, SSPs, data partners, measurement vendors and creative technologies., • Build and run controlled test environments for new tools and platforms., • Document test results, technical findings and recommendations for senior stakeholders. Technical Enablement • Act as a senior technical escalation point for the trading team, supporting advanced troubleshooting across platforms and partners., • Upskill traders on DSP capabilities, DCO, measurement and technical troubleshooting., • Contribute to the PerformX technical operations playbook and internal best‑practice documentation. Skills & Experience • 5+ years of hands‑on programmatic activation experience., • Strong proficiency in DV360 and at least one additional DSP (TTD, Yahoo DSP, StackAdapt)., • Deep knowledge of ad servers (CM360, Flashtalking, Sizmek) and DSP–ad server integrations., • Demonstrated expertise in DCO, feed‑driven dynamic creative setups, and template logic., • Strong competency in ad operations—including tagging, tracking, event schema design, QA and troubleshooting., • Familiarity with SSPs, PMPs, SPO strategies and verification tools., • Experience onboarding advertisers and integrating technical vendors., • Proficiency with Prisma, including IO setup, billing alignment, reconciliation workflows, and troubleshooting system integration issues., • Technically strong, detail‑oriented, analytical and solutions‑focused.