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  • Relationship Manager
    Relationship Manager
    23 days ago
    £33400 yearly
    Full-time
    Ilford

    Job Purpose To develop and maintain strong relationships with clients by providing excellent customer service, understanding their needs, and delivering tailored solutions. The Relationship Manager is responsible for managing client accounts, supporting business growth, ensuring high levels of customer satisfaction, and maintaining long-term business relationships. Key Duties • Build and maintain strong, long-term relationships with existing and prospective clients., • Act as the primary point of contact for client enquiries, requests, and concerns., • Understand clients' business needs and recommend suitable products or services., • Manage client accounts, ensuring accurate records and timely follow-up on all communications., • Coordinate with internal departments to ensure efficient delivery of services and prompt resolution of client issues., • Monitor client satisfaction and implement strategies to improve customer retention and loyalty., • Identify opportunities to grow existing accounts and generate new business., • Prepare reports on client activities, account performance, and business development opportunities., • Ensure compliance with company policies, procedures, and relevant regulatory requirements. Skills Required • Experience in relationship management, account management, customer service, or business development., • Strong interpersonal and communication skills with the ability to build lasting professional relationships., • Excellent negotiation and problem-solving abilities., • Strong organisational and time management skills., • Ability to manage multiple client accounts and prioritise workloads effectively., • Commercial awareness with the ability to identify business opportunities., • Proficiency in Microsoft Office and customer relationship management (CRM) systems., • Ability to work independently and collaboratively to achieve business objectives.

    No experience
    Easy apply
  • Lettings Negotiator
    Lettings Negotiator
    1 month ago
    £21000–£27000 yearly
    Full-time
    Erith

    Overview We are seeking a motivated Trainee Lettings Negotiator to join our dynamic property team. This entry-level role offers an excellent opportunity to gain hands-on experience within the lettings industry, develop key skills, and build a career in property management. The successful candidate will be enthusiastic, organised, and eager to learn about the lettings process from initial enquiry through to tenancy agreement. Duties • Assist with the management of property listings and ensure all details are accurate and up-to-date, • Respond to tenant and landlord enquiries via phone, email, and in person in a professional manner, • Conduct viewings of available properties and provide informative tours to prospective tenants, • Support the preparation of tenancy agreements and related documentation, • Maintain organised records of all transactions and correspondence, • Liaise with colleagues to ensure smooth communication between landlords, tenants, and suppliers, • Contribute to marketing efforts by promoting properties across various channels, • Provide administrative support such as filing, data entry, and scheduling appointments Qualifications • Previous administrative experience is desirable but not essential; training will be provided, • Excellent communication skills, both verbal and written, with a professional demeanour, • Multilingual abilities are advantageous for engaging with a diverse client base, • Strong organisational skills with the ability to prioritise tasks effectively, • Enthusiastic attitude with a keen interest in property lettings and customer service, • Ability to work well within a team and independently when required This role is ideal for individuals looking to start their career in real estate or property management. The position offers valuable training opportunities within a supportive environment, enabling you to develop essential industry skills while contributing positively to our team. Job Type: Full-time

    Immediate start!
    No experience
    Easy apply

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