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Client Account Manager, Basingstoke, Permanent, 2 Days Hybrid Working, £45K PA You will be joining a highly successful and innovative organisation that provides cutting-edge products and services and is currently experiencing a period of sustained growth. The business is known for its professional, friendly, and collaborative culture, where teams work together toward shared goals and long-term success.As a Client Account Manager, you will play a pivotal role in maintaining and developing long-term customer relationships, ensuring clients receive the best-in-class experience. No two days will be the same, and you will work closely with key internal stakeholders to support strategic initiatives and deliver exceptional service.Your Role - Client Account ManagerIn this role, you will be responsible for:Client Relationship Management • Developing and nurturing long-term client relationships, • Acting as the main point of contact for key accounts, • Understanding client needs and aligning solutions to meet their objectives, • Ensuring a seamless, positive customer journey from end to endStrategic Planning & Delivery, • Translating business strategy into clear, prioritised, and achievable plans, • Making informed trade-off decisions when time, budget or capacity constraints arise, • Challenging activity that is misaligned with agreed strategy or unlikely to deliver meaningful value, • Supporting long-term account growth through proactive planning and communicationEvent & Sponsorship Coordination, • Planning and managing major events, sponsorships, and client engagements, • Ensuring all activities are delivered to a high standard and in line with strategic objectivesPerformance & Analytics, • Demonstrating a strong analytical mindset focused on performance, pipeline influence and ROI, • Reviewing data to provide insight, recommendations, and actions to improve outcomes, • Monitoring account activity and identifying opportunities for growth or optimisationAbout YouOur client is seeking an experienced Client Account Manager who can demonstrate:, • Strong written and verbal communication skills, • Confidence presenting insight and recommendations clearly to senior stakeholders, • Professional credibility and sound judgment, aligned to a corporate client environment, • The ability to build trust, influence decisions and foster long-term client partnerships, • Strong organisational skills, with the ability to manage multiple priorities simultaneously, • A proactive, solutions-focused approach with the ability to work both independently and collaboratively What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.#4782035

Drive strategic growth. Champion innovation. Build trusted partnerships. At TD SYNNEX, we're looking for a Business Development Manager to turn vendor growth plans into real-world impact. You'll help turn big ideas into real results and bring vendor plans to life in the market. If you thrive on building relationships, spotting opportunities, and driving results, this is your chance to step into a role where your actions truly matter. Already operating at a senior level in external sales? If you bring a track record of success in the IT channel, a highly proactive, results-driven mindset, and a passion for hunting new business, this is your next move. You're someone who doesn't wait for opportunities-you create them. Confident in building and influencing partner networks, you know how to train, enable, and challenge partners to unlock growth. You're commercially driven, proactive by nature, and thrive on winning new business and delivering results. We're not here to sell you a job. We're here to invite you into a culture that values curiosity, celebrates diverse perspectives, and believes that great leadership starts with listening. If you're passionate about collaboration, building strong relationships, and delivering results with accountability and clear communication, this is your opportunity to make a real difference. Why You'll Love Working Here Here's a list of some of our perks but what really sets us apart is the way we work together. We're big on trust, transparency, and making space for moments that matter. • Hybrid working., • Private healthcare, matched pension, enhanced parental & family leave., • "Moments that matter" paid time off (yes, even for your pet's birthday)., • Four Business Resource Groups supporting inclusion and belonging., • Clear progression paths and benchmarked salaries., • Sustainability - we're building a greener future. We've reduced energy consumption in our UK offices by 19.2% year-on-year - it's not just a goal, it's a commitment., • A culture that values every voice and celebrates diverse perspectives., • These values drive everything we do, they're not just posters on the wall:, • Own it, • Grow and Win, • Dare to Go, • Do the Right Thing We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility. We're proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask. What You'll Be Doing • Drive profitable market share through aligned execution and vendor engagement., • Lead negotiations on key tenders and large deals with deep product knowledge., • Identify and onboard new partners to expand our portfolio., • Own quarterly vendor business planning and execution., • Support sales teams with insights and enablement., • Position TD SYNNEX as the "Trusted Advisor" in every customer interaction., • Maintain CRM excellence to ensure continuity and visibility., • Champion TD SYNNEX's value in every customer conversation. What You'll Bring • Proven experience working within the IT channel, • A strong focus on customer success, built on experience in external sales and account management. You're confident managing partner relationships, driving engagement, and delivering commercial outcomes through strategic, customer-focused conversations., • Strong communication and relationship-building skills., • Self-motivation, and a growth mindset. If you're excited by the idea of building meaningful partnerships while contributing to a team that grows through trust and collaboration, apply now and let's do great things together. At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle., • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses., • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program., • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities., • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program., • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Sales Executive (Wholesale Accounts & Commercial Support)\n\nAn exciting opportunity for a Sales Executive to join the team of global Beauty Consumer Goods Company located in Basingstoke.\n\n Starting Salary £35,000- £40,000\n\n Hybrid Basingstoke Head office / 3 days in the office 2 WFH\n\n Excellent benefits, stunning offices, exciting brands, and progression opportunities!\n\nThe Sales Executive will play a pivotal role in supporting the growth of my clients Beauty products, through the management of wholesale accounts, commercial administration, and cross-functional project delivery.\n\nThe role will act as a key link between Sales, E-commerce, Marketing, Finance, and external customers, ensuring excellent execution of commercial plans and operational excellence across the business.\n\nThis position offers a blend of account management, commercial administration, and project coordination. Providing an excellent opportunity to develop broad commercial experience within a market-leading beauty business while working closely with senior leadership and key functional teams.\n\n________________________________________\n\nKey Responsibilities\n\nWholesale Account Management\n\n Manage day-to-day relationships with assigned wholesale customers.\n\n Support account growth through effective sales planning and execution.\n\n Monitor sales performance, stock availability, and customer forecasts.\n\n Prepare customer presentations, promotional proposals, and business reviews.\n\n Ensure customer pricing, terms, and product information are accurately maintained.\n\n Identify opportunities to increase distribution, sales, and profitability.\n\nCommercial Administration\n\n Provide administrative support to the Commercial Team.\n\n Maintain sales reports, trackers, and support with forecasting tools.\n\n Coordinate customer promotional calendars and trade plans.\n\n Manage new line forms, product set-up documentation, and customer portals.\n\n Support the preparation of monthly, quarterly, and annual business reviews.\n\n Assist with demand forecasting and stock allocation activities with the Commercial team.\n\nProject Management Support\n\n Work closely with the Commercial Manager, E-Com & Marketing on strategic business projects.\n\n Coordinate cross-functional initiatives to improve processes and performance.\n\n Support new product launches and commercial activation plans.\n\n Track project timelines, actions, and deliverables.\n\n Assist with business analysis and presentation development.\n\nSkills & Experience\n\nEssential\n\n Experience in a sales, account management, or commercial support role.\n\n Strong organisational and administrative skills.\n\n Excellent communication and relationship-building abilities.\n\n Strong numerical and analytical capability.\n\n Advanced Microsoft Excel and PowerPoint skills.\n\n Ability to manage multiple priorities in a fast-paced environment.\n\n Commercial awareness and attention to detail.\n\nDesirable\n\n Experience within consumer goods, beauty, retail or FMCG sectors.\n\n Knowledge of UK wholesale and retail channels.\n\n Experience working with cross-functional teams.\n\n Familiarity with sales reporting and forecasting systems.\n\nPersonal Attributes\n\n Proactive and self-motivated.\n\n Highly organised with excellent attention to detail.\n\n Positive, collaborative team player.\n\n Commercially minded and results focused.\n\n Comfortable working across multiple stakeholders and projects.\n\n* Adaptable and eager to learn.\n\nPlease apply / get in touch to hear more!\n\nTJEXE

Senior Retail Media Manager - EMEA\n\nBasingstoke - Hybrid (3 days in the office 2 WFH)\n\n£60,000 - £75,000 DOE + bonus + full benefits\n\nMy client is a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA.\n\nWith Ecommerce as a key growth priority, increasing focus on digital shelf excellence, retailer search visibility, and online conversion across ecommerce retailers beyond Amazon.\n\nThe Role\n\nReporting into the Head of Ecommerce EMEA, this position will act as the central point of expertise for retail media across the EMEA region.\n\nYou will be responsible for understanding how retail media is performing across key retailers and markets, identifying where value is being created or lost, and defining clear actions to improve performance.\n\nThis is primarily a strategic, analytical and enablement role, but you will directly manage certain accounts and be accountable for ensuring that the right plans, frameworks and standards are in place and consistently applied\n\nAn exciting opportunity to shape how retail media is approached across EMEA at a relatively early stage of maturity. You will have visibility across multiple markets and retailers, with the ability to influence both strategy and execution at scale. Offering a mix of performance analysis, strategic direction and capability building, with the scope to evolve into a more centralised and hands-on model over time.\n\nKey Responsibilities\n\nStrategy and Direction\n\n Define and evolve the retail media strategy across EMEA, aligned to commercial priorities, category plans and ecommerce growth targets\n\n Bring structure to how retail media is approached across markets, ensuring a clear link between investment and business outcomes\n\n Support longer-term planning, including how retail media should scale and where more centralised approaches may be appropriate\n\nPerformance Analysis & Insight\n\n Analyse campaign performance across retailers and markets, identifying inefficiencies, missed opportunities and areas of over or under investment\n\n Translate platform and retailer data into commercially relevant insights, linking media performance to sales, margin, EPOS and category growth\n\n Establish consistent measurement frameworks and KPIs across markets (e.g. ROAS, CPC, CTR, share of search, incrementality), enabling meaningful performance\n\ncomparison and decision-making\n\nOptimisation & Execution Enablement\n\n Develop clear optimisation roadmaps by retailer, category and brand, and ensure these are implemented through local teams and partners\n\n Introduce a structured test-and-learn approach across EMEA, defining priorities, hypotheses and success criteria, and ensuring learnings are captured and shared\n\n Support local teams and agencies in improving campaign execution, holding a level of accountability for delivery and outcomes\n\nInvestment & Commercial Planning\n\n Bring greater rigour to investment decisions, supporting where budgets should be prioritised across retailers, formats and markets to maximise return\n\n Partner with ecommerce and sales teams to ensure retail media investment is aligned to promotions, launches and key trading moments\n\n Support evaluation of retailer opportunities, including category events and always-on activity\n\nGovernance, Standards & Capability Building\n\n Build and roll out retail media playbooks, guidelines and governance frameworks to improve consistency and quality of execution across markets\n\n Support capability building across EMEA through training, coaching and ongoing performance reviews with local teams\n\n Ensure retail media is fully integrated with digital shelf fundamentals (content, availability, pricing), recognising the dependency between the two\n\nRetailer & Partner Collaboration\n\n Work with retailers and media partners to understand platform capabilities, new opportunities and evolving best practice\n\n Stay close to developments across key platforms such as Criteo, CitrusAd and Amazon Ads\n\n Work with external partners and agencies to ensure clarity of direction and accountability for delivery\n\nCentralised Account Ownership & Future Model Evolution\n\n Take direct ownership of selected centrally managed retail media accounts as this capability is established, including planning, activation oversight, optimisation and performance delivery\n\n Act as the lead contact for these accounts, working closely with retailers and partners to drive performance and unlock growth opportunities\n\n Define what should sit centrally vs locally over time, helping shape a more scalable and efficient operating model\n\n Identify where increased central ownership of campaigns or platforms would deliver stronger commercial outcomes\n\nWhat We're Looking For\n\n 4 + years' experience in retail media, ecommerce or performance marketing, ideally within FMCG, retail or agency environments\n\n Strong understanding of how retail media works across key platforms such as Criteo, CitrusAd and Amazon Ads\n\n Proven ability to analyse campaign performance and translate data into clear, actionable recommendations that improve commercial outcomes\n\n Strong commercial acumen, with a clear understanding of how media investment impacts sales, margin and retailer dynamics\n\n Experience working across multiple stakeholders (ecommerce, sales, brand, agencies), with the ability to influence without direct control\n\n Confident communicator, able to present complex performance data in a simple and compelling way\n\n Experience developing frameworks, playbooks or best practice guidelines that can be scaled across teams\n\n Organised and structured, with the ability to manage multiple markets, retailers and priorities simultaneously\n\n Curious and proactive, with a strong interest in testing, learning and continuous improvement\n\n Comfortable operating in an environment where ways of working are still being defined\n\nPlease apply, get in touch to hear more\n\nEXEHP

Sales Executive (Wholesale Accounts & Commercial Support) An exciting opportunity for a Sales Executive to join the team of global Beauty Consumer Goods Company located in Basingstoke. • Starting Salary £35,000- £40,000, • Hybrid Basingstoke Head office / 3 days in the office 2 WFH, • Excellent benefits, stunning offices, exciting brands, and progression opportunities! The Sales Executive will play a pivotal role in supporting growth through the management of wholesale accounts, commercial administration, and cross-functional project delivery. This position offers a blend of account management, commercial administration, and project coordination. Providing an excellent opportunity to develop broad commercial experience within a market-leading business while working closely with senior leadership and key functional teams, Sales, E-commerce, Marketing, Finance, and external customers, ensuring excellent execution of commercial plans and operational excellence across the business. Key Responsibilities Wholesale Account Management • Manage day-to-day relationships with assigned wholesale customers., • Support account growth through effective sales planning and execution., • Monitor sales performance, stock availability, and customer forecasts., • Prepare customer presentations, promotional proposals, and business reviews., • Ensure customer pricing, terms, and product information are accurately maintained., • Identify opportunities to increase distribution, sales, and profitability. Commercial Administration • Provide administrative support to the Commercial Team., • Maintain sales reports, trackers, and support with forecasting tools., • Coordinate customer promotional calendars and trade plans., • Manage new line forms, product set-up documentation, and customer portals., • Support the preparation of monthly, quarterly, and annual business reviews., • Assist with demand forecasting and stock allocation activities with the Commercial team. Project Management Support • Work closely with the Commercial Manager, E-Com & Marketing on strategic business projects., • Coordinate cross-functional initiatives to improve processes and performance., • Support new product launches and commercial activation plans., • Track project timelines, actions, and deliverables., • Assist with business analysis and presentation development. Skills & Experience Essential • Experience in a sales, account management, or commercial support role., • Strong organisational and administrative skills., • Excellent communication and relationship-building abilities., • Strong numerical and analytical capability., • Advanced Microsoft Excel and PowerPoint skills., • Ability to manage multiple priorities in a fast-paced environment., • Commercial awareness and attention to detail. Desirable • Experience within consumer goods, beauty, or FMCG sectors., • Knowledge of UK wholesale and retail channels., • Experience working with cross-functional teams., • Familiarity with sales reporting and forecasting systems. Personal Attributes • Proactive and self-motivated., • Highly organised with excellent attention to detail., • Positive, collaborative team player., • Commercially minded and results focused., • Comfortable working across multiple stakeholders and projects., • Adaptable and eager to learn. Please apply / get in touch to hear more!

We're looking for a Senior Account Manager to work on some of our largest clients in our portfolio of clients in the professional membership, arts and culture and higher education sectors. Were actively growing this sector and are looking for an individual to support the Client Strategy Partner and Account Director in growing this portfolio of clients. Ideally youll have three to five years of commercial experience developing digital transformation and web platform opportunities with clients in some or all of the sectors outlined above. Working closely with the Account Director and Client Strategy Partner leading the Sector, you will focus on delivering high quality client experience, understanding the requirements this sector of clients have with regards to income and revenue generation, service delivery, ticketing, membership and audience strategies and demand and how digital can support the wider organisational objectives and mission. Supported by an Account Director, this role is key to helping to understand our clients, their specific organisational and sector needs and challenges, so that we can bring together the right people and expertise to tackle and deliver against their organisational strategy and objectives. Responsibilities Effective day-to-day management of high quality relationships with clients • To manage client expectations and take proactive measures to ensure that the relationship between the agency and the client is effective and valuable for both sides and address issues are addressed in accordance with this., • To help ensure that we are exceeding client expectations as an agency partner and responding to client needs at all times., • To work collaboratively with the sector delivery team, ensuring new projects are handed over in efficient and timely manner, and setting the project team up for success, • To ensure that support activities are acknowledged, responded to and dealt with, in line with agreed SLAs, • To act as a first escalation point for clients where issues/concerns about project or support delivery are not being adequately resolved within the project team., • To work with the Account Director to ensure that project briefs/Statements of Work define the client requirements, budgets and timescales adequately and are fully signed off by clients before work commences., • To act as the first escalation point for clients where issues/concerns about project or support delivery are not being adequately resolved within the project team., • To escalate any client issues or challenges in a timely manner, ensuring the right people are notified in order to swiftly resolve., • To manage contractual obligations and risks, including partners delivering work for our clients., • To manage the commercial health of the client accounts, ensuring acceptable client and project level margins are maintained., • Understand the wider needs of our clients beyond our day to day product owners/project leads, • Actively source and validate with the Account Director, events and public arenas where we can promote the manifesto brand and complete outreach and networking. To ensure long-term mutually valuable relationships with existing clients • To ensure all allocated clients have a good understanding of the manifesto proposition and its relevance to their organisation., • To develop a deep understanding of specific client and sector challenges and their business objectives, and join regular client touch-points such as client monthly calls and roadmap workshops with the rest of the manifesto team., • To build commercially valuable relationships with key people within the client organisations with a focus on growing our network beyond our immediate client contacts., • To work with your Account Director and sector aligned team members to ensure were building a network and promoting our services to key potential customers, • To work with your Account Director and sector aligned team members to ensure were running regular strategic reviews with our clients, • To work with your Account Director and internal Marketing teams to support external sector marketing activity To grow the business we do with existing clients through creation, identification and conversion of new commercial opportunities • To meet account financial targets through identification and conversion of account sales pipelines with your Account Director and Sector aligned team, • To help convert opportunities into confirmed Statements of Work, collaborating with appropriate team members., • To work with the Account Director on annual and monthly forecasting and invoicing., • To be involved in new business proposals and presenting in pitches, working closely with our growth team - potential new clients like to meet the people theyll be working with day to day., • To meet your billable target, • To keep our CRM updated, ensuring accurate client and opportunity information is logged and key commercial details are up to date to support accurate monthly forecasting To be a voice of the client services studio in the agency • To help to unify the Client Services offering across manifesto., • To promote the Client Services role within the wider business., • To be an active contributor in the Client Services Studio, Community of Practice and Client Experience Playbook., • To support the client satisfaction strategy and maintain/improving our Net Promoter ScoreAbout You Were looking for an experienced Senior Account Manager who has experience working with professional membership, arts and culture and/or Higher Education organisations. • Proven work experience within an agency, ideally digital or similar, as a Senior Account Manager working with membership, visitor attraction and/or higher education institutes, • Demonstrable ability to communicate, present and influence key stakeholders, • Confident financial planning and reporting, • Ability to handle challenging situations with tact and diplomacy, • Proven ability to juggle multiple priorities at a time, while maintaining sharp attention to detail, • Proven ability to be proactive in identifying opportunities, issues and/or risk, • Excellent listening, negotiation and presentation abilities, • Strong verbal and written communication skills, • This a hybrid working role, where you will have the choice to work from home or attend hubs around the country. Some travel to clients or to attend regular team days is expected.About Usmanifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora. Part of the TPXimpact group - a Certified B Corporation, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists. TPXimpact TPXimpact is a digital transformation company, and Certified B Corporation, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. Were passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world. JBRP1_UKTJ

Retail Channel Controller Bakery to Convenience Retail and Forecourts REWARDS: Basic 58K-65K (OTE on personal objectives 65K), plus company bonus, company car allowance or car, laptop and company benefits LOCATION: National travel is required - London, Birmingham, Bristol, Oxford, Southampton, Leicester, Nottingham, Cambridge, Luton, Manchester, Leeds and other major cities are suitable locations to reside within. Aspirations to further your sales career with a genuine market leading foodservice specialist? THE COMPANY: We are a genuine market leader in the provision of food to go products to convenience retail/forecourts and Foodservice sectors. Over the last 30 years we have demonstrated rapid growth to enable us to provide full UK coverage to all areas of both market sectors. We provide bakery solutions including bread, patisserie, breakfast products and speciality bakery products. Our comprehensive range enables us to provide a one stop solution to cover all areas of our customers requirements regarding bakery and food to go products. Due to sustained growth, we are seeking to add further personnel to our dynamic, successful sales team throughout the UK to manage our key Convenience retail and forecourt channel. We pride ourselves on having all of the benefits of a corporate employer combined with a family company feel to our value of all of our employees. If you feel that this may be the right challenge to head up a sales function within an established market leader we would be delighted to hear from you. THE ROLE: This is a unique and exciting position that offers so much more than a traditional National Account Manager role. You will be fully responsible for strategy to develop sales within our convenience retailers and forecourt sectors. The role is exciting and varied and includes full account management responsibility for our major customers in this area including the leading convenience retailers and major national forecourt chains. In addition to this, you will lead the strategy within the sector by developing effective internal relationships. This will include, working closely with marketing and NPD to ensure that the product range is innovative, on point and mirrors current and future trends within the sector. You will also be responsible for ensuring that promotions and initiatives with your sector are implemented on a regional basis via the field sales teams. This role presents and excellent opportunity for a Convenience retail and forecourt specialist to make a significant impact within an established market leader. THE APPLICANT: We are seeking to attract candidates who are passionate about food and hospitality and have experience at managing national accounts at head office - buyer level. • Candidates must have a proven track record of managing Convenience retail and/or Forecourt accounts at head office level., • Previous experience in bakery products to this sector will be of great interest but other foods or food to go concepts are of strong interest such as pizza, coffee, hot dogs etc, • Candidate with experience of other product ranges sold into this sector of a food or drinks nature will also be considered such as coffee to go, snacks, confectionery, chilled and prepared foods., • Candidates must be effective team workers, strategic thinkers and be able to develop excellent internal relationships., • Candidates with that are currently a National Account Manager, Senior National Account Manager or even currently a Controller will be considered. Man-management experience is desirable but not essential. JBRP1_UKTJ

Purpose of the job In this role, the Account Manager will support the Senior Account Manager and Account Director in the day‑to‑day management of a varied portfolio of client accounts. You will be responsible for the day‑to‑day communications, project management and account management of key

HH Global is seeking an Account Manager based in Basingstoke.You will support the Senior Account Manager in managing a diverse client portfolio, ensuring effective project delivery from initiation to closure while meeting budgets and expectations.This role requires building strong client relationshi

Nomios' mission is to build a ‘secure and connected’ future. Organisations across Europe depend on us to help secure and connect their digital infrastructures. In support of our rapid and continued UK growth, we are currently seeking a Service Delivery Manager to join our fast-growing Services team and ensure customer excellence. This is a fantastic opportunity to grow your career in the Network and Cyber Security space, with a company that values its people and offers opportunities for development. Your role as Service Delivery Manager As Service Delivery Manager, you will be responsible for the end-to-end customer experience for the services we deliver, serving as the customer’s internal point of contact for any service-related enquiries. The Service Delivery Manager will help deliver customer value by maximising the IT service quality. You will build knowledge management of our customer's environment by understanding and aligning with three main service streams: people, processes, and technology. The successful candidate will be result-orientated, focused, and possess exceptional attention to detail. You should enjoy problem-solving and getting things done in a fast-paced environment, and should be motivated to succeed, with a desire to continuously learn and improve. • Own the Service Transition for onboarding of new customers and of new services for existing customers, • Successfully deliver customers’ Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), • Maintain and lead Service Reviews with customers and internal stakeholders, • Work closely with the internal Nomios Technical Assistance Centre (nTAC) to ensure positive outcomes for customers, • Oversee and execute core ITIL processes for customers (Major Incident Management, Change Management, and Problem Management), • Define, maintain, and improve Service Reporting, • Identify areas for improvement across the Service Delivery landscape; own improvement initiatives that deliver value to Nomios, • Manage Customer Satisfaction Levels through effective surveys and service performance measurement, • Own customer documentation such as operations handbooks, service introductions, and bespoke service processes, • Support Sales Account Managers with identification and progression of further Managed Services business, • Ensure that vendors meet their targets as part of the SoW, • Fluent in English with excellent written and oral communication skills, • Strong persuasion skills and a talent for delivering engaging presentations, • Degree (preferably Business or Information Technology), or equivalent work experience, • Ability to build strong, trusting relationships quickly, • At least three years’ experience as Service Delivery Manager for a mature SOC, • Knowledge of Service Management tools, such as: CRM, Salesforce, Confluence, Power apps, Microsoft 365, • Solid understanding of cyber security concepts, including SIEM, EDR, XDR, • Strong team player, • Ability to work under pressure, handling escalations calmly and competently, • Ability to use initiative and work independently, • Organised and professional with the ability to multi-task, • Excellent senior stakeholder and relationship management, • Proactive, ‘can do’ approach; willing to rise to a challenge, • Analytical, enjoying creating reports and documentation, whilst able to explore new ideas, • You will regularly be required to attend customer sites across the UK and must therefore hold a full UK driving licence., • This is a hybrid role, requiring regular visits to customer sites in London and surrounding areas and occasional attendance at our Basingstoke office (free hot & cold drinks, breakfast items, snacks, lunches, and regular takeaway Fridays are provided to all staff in the office!), • Hours are full-time: Monday - Friday, 9:00am - 5:30pm, although some flexibility will be required, • Some travel should be expected, including overnight stays in the UK and occasionally abroad when necessary We invest in our people. You will get to work in a dynamic, fast-paced environment where you are free to use your initiative in support of our strategic objectives. You will work alongside high calibre sales, technical, and operational experts as part of a supportive, tight-knit team, within which every individual has an important part to play and makes a real difference. Nomios offers a highly competitive salary and commission scheme along with industry-leading benefits. Nomios is an equal opportunity employer and is committed to creating and sustaining an environment in which everyone is provided with an equal opportunity to grow and develop, and no individual will be unjustly discriminated against. This includes, but is not limited to, discrimination because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. #J-18808-Ljbffr

Are you an accomplished Senior Project Manager, Account Director, or Senior Account Manager with a proven track record of managing multi-million-pound construction or facilities management portfolios? A leading provider in the defense infrastructure and Facilities Management sector is seeking a commercially astute Regional Projects Lead to spearhead its operations across the South Coast and Central South region. You will manage a vast geographic territory covering Hampshire, Wiltshire, and Dorset. This is a senior leadership position where you will manage multiple regional area teams of project managers, driving strict contractual KPIs, and navigating complex client relationships. The Role As the Regional Projects Lead, you’ll: Direct a Portfolio: Take full strategic and operational accountability for the end-to-end delivery of the region's massive annual capital infrastructure programmes. Lead Teams of Managers: Manage, mentor, and performance-manage dedicated area teams and project managers across multiple counties, embedding a supportive culture of high performance and operational excellence. Command Regional P&L: Maintain strict commercial control over regional project budgets, maximising profitability, streamlining delivery processes, and taking absolute responsibility for profit and loss performance. Manage Complex Client Relationships: Act as the primary, senior-level liaison for high-profile public sector clients, defense stakeholders, and internal executives to align regional operational priorities. Govern Full Project Lifecycles: Oversee projects from initial program development, scoping, and procurement through to physical construction delivery, handover, and final commercial close. Enforce Gold-Standard Compliance: Support in reinforcing strict governance frameworks, ensuring all regional projects comply flawlessly with legislative requirements, JSP standards, CDM regulations, and asbestos controls. Drive Continuous Improvement & Sustainability: Identify strategic opportunities to elevate commercial output, scale up supply chain capacity, and actively embed carbon reduction initiatives throughout asset construction lifecycles. You To be successful in the role of Regional Projects Lead, you’ll bring: Senior-Level Leadership Background: Proven experience operating as a Senior PM, Account Director, Senior Account Manager, or Regional Projects Manager within the construction or hard facilities management sectors. Enterprise Scale Experience: Direct experience managing an extensive regional project portfolio with a track record of successfully managing teams of managers, executing corporate KPIs, and driving strict contractual performance. Elite Stakeholder Management: Exceptional, demonstrable experience managing complex, high-pressure client relationships within highly regulated, public sector, or military/defense environments. Commercial & Financial Acumen: Advanced capability in managing multi-million-pound P&L budgets, sub-contractor procurement strategies, and regional supply chain development. Technical Compliance Knowledge: Solid understanding of modern construction management frameworks, including CDM regulations and health, safety, and environmental legislation. Systems Proficiency: Highly competent with standard project management software tools and enterprise asset management systems . What's in it for you? This premier organisation is deeply committed to supporting vital national defense infrastructure, championing a safety-first, customer-focused environment built on collaboration, agility, and continuous improvement. This permanent position offers: A basic salary of £75,000 to £85,000 per year A £5,200 cash Car Allowance or company car. A 6% employee-matched pension contribution and 25 days annual leave. Fully funded Private Medical Cover for both yourself and your partner. Fully funded Life Assurance valued at 2x your annual salary. Funding for 1x professional industry subscription per year. Apply Now! To apply for the position of Regional Projects Lead, click ‘Apply Now’ and send your CV directly to Alfie Young. Recruiting processes are underway immediately, so do not miss your chance to secure this premier, high-influence project portfolio

Sales Account Manager – IT Solutions | Basingstoke, Hampshire (Hybrid Working) | Up to c£50k + Uncapped Commission + Benefits An exciting opportunity has arisen for a commercially driven Sales Account Manager to join an established and growing IT solutions provider based in the Hampshire area. This role would suit an ambitious sales professional with experience within IT solutions, MSP, reseller, infrastructure, workplace technology or related technology sales environments, who enjoys both developing existing customer relationships and driving new business growth. The successful candidate will take ownership of a portfolio of accounts while also identifying and developing new opportunities across managed services, infrastructure, networking, cloud, end user compute, cybersecurity and wider IT solutions. This is a relationship-led but growth-focused role, offering the opportunity to work closely with customers to understand their business challenges, position tailored solutions and build long-term strategic partnerships. Key Responsibilities: Develop and grow existing customer accounts through strategic account management Identify and win new business opportunities across SME and mid-market organisations Manage the full sales cycle from prospecting and qualification through to proposal and close Build strong relationships with decision makers and key stakeholders Work collaboratively with technical and delivery teams to develop tailored customer solutions Maintain accurate pipeline management and forecasting through CRM Cross-sell and upsell wider technology solutions and services into existing customers Attend customer meetings, networking events and industry engagements where required Requirements: Experience within IT solutions, MSP, reseller, infrastructure, workplace technology or related technology sales environments Proven experience in account growth, customer relationship management and/or new business development Strong communication, presentation and consultative sales skills Commercially driven with the ability to identify and develop opportunities Ability to build credibility with both technical and non-technical stakeholders Organised, proactive and self-motivated approach This opportunity offers strong earning potential, career development and the chance to join a well-established business with an excellent reputation and broad technology offering. Smartsearch Recruitment is committed to protecting your privacy. By applying for this role, you consent to us processing and storing your personal data for recruitment purposes in accordance with our Privacy Policy. Your information will only be shared with clients relevant to your application and will not be disclosed to third parties without your consent

Demand Planning Manager Are you an ambitious professional looking to accelerate your career in operations? Do you want a role where your analytical thinking, commercial awareness and leadership potential can directly influence business performance - while opening the door to future leadership opportunities? Our client is a global leader in professional garment and linen rental services, operating at the forefront of the circular economy. With 80% of group revenue driven by textile solutions and annual investments of several hundred million pounds, optimising cost, quality and customer value is a strategic priority across the Group and within the UK business. As part of their succession planning and growth strategy, the business is actively seeking high-potential, career-driven individuals who want to grow into senior operational leadership roles. This position is designed to provide the commercial exposure, operational insight and strategic responsibility needed to build a long-term leadership career. The Opportunity As Demand Planning Manager at the Portsmouth site, you will take ownership of linen management at site level - ensuring customer product availability while carefully controlling textile investment and delivering measurable financial performance. Working at the intersection of operations, commercial teams and customer services, you will become the site's centre of expertise for textile configuration, demand planning and utilisation strategy. This role provides deep operational exposure, giving you the opportunity to understand how a large-scale service operation performs end-to-end - from customer demand forecasting to cost optimisation, operational processes and continuous improvement. For ambitious individuals with leadership aspirations, this role offers an ideal stepping stone into Operations Management. Key Responsibilities · Own and manage linen demand forecasting to ensure optimal customer service levels and stock availability · Identify risks, trends and opportunities within textile utilisation and agree proactive action plans · Ensure customers are configured on the correct service models and replenishment levels · Partner closely with site Operations teams to optimise textile lifecycle management, including compliant rewash and rag-out processes · Manage and monitor the financial performance of the linen pool against site budgets · Deliver weekly, monthly and quarterly performance reporting, providing clear commercial insight to site leadership · Act as the site's centre of knowledge for textile configuration and customer setup within business systems · Collaborate with Account Management and Customer Services to optimise customer outcomes · Drive continuous improvement initiatives to maximise textile utilisation and operational efficiency · Support the site leadership team with data-driven operational decision making About You We're looking for individuals who combine analytical capability with leadership potential and who are motivated by building a long-term career in operational leadership. You will ideally bring: · Strong analytical and problem-solving skills, with the ability to turn data into actionable insight · Commercial awareness and experience managing or influencing budgets · Confidence working cross-functionally with operational and commercial teams · A proactive, improvement-focused mindset · Strong organisational skills and attention to detail · Excellent communication and stakeholder engagement skills · Strong IT capability (MS Office and ERP systems) · Degree educated or equivalent experience within a customer-focused service environment · Exposure to continuous improvement or operational optimisation is advantageous Most importantly, you will be ambitious, curious about operations and motivated to grow into a leadership role. Career Development & Progression This role is part of a long-term talent pipeline into Operations Management. Successful individuals will benefit from: · Exposure to senior operational leadership · Involvement in strategic site performance initiatives · Development of commercial and operational management skills · Opportunities to progress into Operations Manager and senior leadership roles The organisation is committed to developing future leaders from within, making this an excellent opportunity for individuals seeking a clear and structured career path. What's on Offer · A strategically important role within a growing international organisation · Exposure to large-scale operational decision making · High visibility across operations, commercial and leadership teams · The opportunity to directly influence cost, quality and customer value · A collaborative, supportive and people-focused culture · Clear progression opportunities into Operations Management If you are commercially sharp, operationally curious and motivated by building a leadership career within a fast-paced, operational environment, we would love to hear from you. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

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Job Title: Regional Sales Manager Modular Cabins. Regional Sales Manager Modular Cabins.

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Become part of the James Hardie Europe GmbH success story.We are the global market leader in fiber gypsum and fiber cement solutions with the fermacell and James Hardie brands.With our ground-breaking innovations we change the way Europe builds.We are setting new standards in areas such as lean manu