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Home Manager Management - Maples Care Home Contract: Full Time Salary: Up to £85,000 per annum (DOE) + 40% Annual Bonus Shift Type: Days Contracted hours: 40 Home Manager Maples Care Home | Bexleyheath Up to £85,000 per annum + up to 40% Annual Bonus and Generous Benefits. The Opportunity Maples Care Home is on a journey of transformation. This 75-bed nursing, residential and dementia service in Bexleyheath is ready for a strong, visible leader to drive change and lead a full turnaround. We’re looking for a Home Manager who thrives on thew challenge, someone who can stabilise, rebuild, and re-energise a team, restore regulatory confidence, and take the home from “Requires Improvement” to “Good” and beyond. This is not just a management role it’s a leadership mission for someone who wants to leave a legacy. About Maples Care Home Maples Care Home currently holds a CQC rating of Requires Improvement, with occupancy at approximately 75% and average weekly fees of £1,500. The incoming Home Manager will take responsibility for leading the home’s improvement plan, ensuring robust clinical governance, and embedding consistent standards of care. The role is supported by an established regional team who have successfully delivered similar improvement projects across the Care Concern Group portfolio. A recent success story within the South East region saw a home progress from Requires Improvement to Good through this structured model of operational support and visible leadership. What You’ll Get in Return Up to £85,000 per annum (DOE) Performance related bonus opportunities (Up to 40% of salary per annum) Company pension scheme Our Strategy Our strategic priorities centre on rebuilding excellence, stability, and pride across every part of the home. We will lead the home to full CQC compliance by embedding rigorous clinical governance and consistently high-quality systems that ensure safe, effective, and compassionate care. Alongside this, we will focus on workforce stability, eliminating reliance on agency staff through renewed engagement, clear accountability, and a shared sense of purpose and pride among our team. To secure the home’s long-term success, we will also prioritise occupancy growth, strengthening relationships within the local community and building a reputation founded on quality, trust, and confidence that naturally attracts new admissions. Finally, we will drive a cultural rebuild, reigniting belief and belonging across every department, fostering teamwork, trust, and passion so that everyone feels proud to contribute to the home’s shared vision of excellence. The Profile We’re Looking for To Ensure Maples Care Home Is a Success We’re looking for a credible and resilient leader someone who can inspire belief and deliver results. Proven success leading a care home through improvement or turnaround. Experienced in managing a service (50+ beds) with nursing and dementia provision. Visible, hands-on manager who leads from the floor and sets clear standards. Skilled communicator with regulators, families, and stakeholders. Commercially astute, with a track record of improving occupancy and managing budgets effectively. Registered Nurse (NMC) desirable, but non-nurse leaders with strong turnaround experience will also be considered. Local knowledge of Dartford and surrounding areas is beneficial, but not essential credibility, integrity, and leadership presence matter most. This role will suit a leader who can balance empathy with authority someone personable enough to reconnect a dis-engaged team, yet strong-minded enough to hold people to account. Why Join Care Concern Group? Care Concern Group is a family-owned provider with over 130 care homes across the UK. We’re growing rapidly, and we believe in empowering our managers to lead like business owners with the autonomy to make decisions, the backing of an experienced regional team, and the opportunity to grow within an ambitious organisation. There’s genuine scope for career progression whether into multi-site management, project leadership, or regional roles for those who deliver results. Our Values Trust | Respect | Passion | Kindness | Inclusivity These five values define who we are and underpin every decision we make from the smallest act of kindness to the biggest transformation. If you lead with integrity, believe in people, and want to deliver meaningful change, you’ll thrive here. Ready to Lead the Turnaround? If you’re a proven leader with the energy, resilience, and passion to take a home on a journey of improvement, Maples Care Home offers the challenge and the support to make it happen. Apply today and take ownership of the turnaround at Maples Care Home

Job Description New Business Manager - Home/Field Based - London Up to £48,000 depending on experience - uncapped bonus potential, company car or car allowance and excellent company benefits In this role, you will be responsible for identifying, securing, and managing key accounts, driving sales growth, and building long-term relationships with our clients. Your ability to understand client needs, coupled with your passion for food, will be key in delivering tailored solutions that exceed expectations. Role responsibility & Key Accountabilities: • To win Commercial new business, with customers whose food spend is between £300,000 to £2m per year, via active prospecting and by managing a pipeline of prospect opportunities., • To build cross functional relationships with prospect customers on your pipeline so that they see Brakes as their next supply partner and approach you when looking to review suppliers., • Achieve and exceed sales and margin targets in line with the National Account New Business budget., • To liaise and influence your cross functional matrix team colleagues to deliver high quality tender submissions within the guidelines of the approvals and procedures process in place, • To work with the new business implementation team and lead the launch of new business wins., • To work within the wider UK group to identify joint opportunities for securing new customers, • To be a proactive member of the National Account team by assisting development of business goals, objectives and strategic initiatives, and supporting colleagues as required. You: You’ll live and breathe Customer First, with an innovative and agile approach to identify new ideas and methods. You’ll enjoy working collaboratively with a dedicated focus on driving results. You will be resilient – accepting and learning from mistakes and building future solutions. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do. Required skills and competencies: • Experience in a similar role would be beneficial, • Superb customer relationship and rapport-building skills., • Excellent communication skills, both internally and externally., • High level of structured solution selling and negotiation skills, • Good commercial acumen and knowledge of the key profit levers, • Results driven, • High energy levels and the ability to perform in a fast-moving and pressured environment and deliver to tight deadlines, • Proficient with all aspects of technology when building presentations and evaluating tenders using powerpoint and excel What you’ll get: • A competitive salary, • Huge discount on all sorts of lovely food and award-winning products, • Generous holiday allowance, with option to purchase more, • Recognition awards and Incentives, • Pension, • Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility, • And much more…. Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you.

Strategic Account Manager – Building & Campus (UK South East or London) Business Unit: Building and Campus Shape the future of connectivity. Lead with purpose. At CommScope, we’re pushing the boundaries of communications technology. We design, manufacture, install, and support the hardware infrastructure and software intelligence that enable our digital society to thrive. Now, we’re looking What You’ll Do As a Strategic Account Manager, you will: • Own and grow strategic customer relationships across the enterprise infrastructure ecosystem., • Support a team of Strategic Account Managers working across the European region to grow revenue within their portfolio of accounts., • Develop and execute account strategies that align with customer goals and CommScope’s business objectives., • Collaborate cross-functionally with product, marketing, engineering, and executive teams to deliver tailored solutions., • Identify new opportunities within existing accounts and lead complex sales cycles from discovery to close., • Represent CommScope at industry events, customer meetings, and executive briefings. What We’re Looking For • Proven experience in strategic account management, preferably in broadband, telecoms, or enterprise infrastructure., • Strong understanding of networking technologies, including fiber, copper, and wireless infrastructure., • Demonstrated ability to build C-level relationships and influence decision-making., • Excellent communication, negotiation, and presentation skills., • A strategic thinker with a customer-first mindset and a passion for innovation., • Willingness to travel across the UK and occasionally internationally. Why CommScope? • Be part of a global leader in network infrastructure., • Work with cutting-edge technologies that power smart buildings, campuses, and broadband networks., • Enjoy a collaborative, inclusive culture that values your ideas and growth., • Competitive salary, bonus, and comprehensive benefits package. Ready to lead the future of connectivity? Apply now and help shape the networks of tomorrow. #LI-GR1

Business Development Manager We are seeking an ambitious and energetic Business Development Manager to join 1000 Mile Travel UK, a leading global host agency, and a brand of CTM. This role is a hybrid position, with a combination of work from home and the London office London. This role will be integral to the growth of the 1000MTG business, generating SME corporate business sales, independent contractor acquisitions, underpinned by 1000MTG/CTM technology suite and global airline and hotel content. The role provides the opportunity to be part of a growing business and covers all sales aspects, supporting implementation and maintaining relationships with those clients. This is a national role and means the UK is your oyster. Your responsibilities will span all sales aspects from creating and managing a healthy sales pipeline to winning and closing this business, supporting implementation, and maintaining relationships with those clients. Additionally, you will provide vital sales support to new and existing independent contractors in our network to help grow their portfolios through your own pipeline and theirs, helping them convert their leads. Who will you be working for: 1000 Mile Travel Group is a leading host agency network in the travel industry, providing support and resources to independent contractors (ICs) and travel professionals, enabling them to thrive in their businesses. As a forward-thinking company, we are dedicated to delivering exceptional service and fostering growth within our network. 1000MTG has two types of clients: the traditional client whom we service and book for corporate travel and leisure travel, as well as the independent contractor (IC’s) who book this travel for their clients. We classify our relationship with our ICs as a forming a partnership with them, and this role is integral in aiding their success from the moment we start speaking. 1000MTG specializes in converting travel careers into businesses and helps those businesses grow. As a forward-thinking company, we are dedicated to delivering exceptional service and fostering growth within our network. 1000 Mile Travel Group was founded by two long-standing travel industry professionals from a bold idea: that experienced travel advisors deserve the freedom to build their own businesses on their own terms, with lifestyle and flexibility at the forefront. At 1000MTG, we exist to help travel advisors and business owners work to live, not live to work, while still benefiting from the technology, support, and community that drive success. Company’s Purpose & Vision: We are deeply motivated to help experienced travel consultants turn their already successful careers into their very own travel businesses and help existing travel businesses grow, all underpinned by the 1000 Mile Travel support network. Responsibilities & Duties: • Able to develop and articulate 1000 MTG’s value proposition for potential customers., • Continually source, generate & secure new corporate business, small to medium lead sourcing, including CTM lead programme, cold calling, face-to-face appointments, and supplier and business networking., • Achieve targets, ensuring every effort is made to win new clients and implement as trading., • Has strong industry relationships and is well-regarded, • Sales & CRM Management with customer account management during implementation, acting as supporting customer continuity with the Travel Expert in a client-facing sales role to win new business., • Ensure sales initiatives and pipelines are aligned with the overall strategic business direction of 1000 Mile Travel, • Create innovative initiatives, which contribute to maintaining and growing the value proposition of 1000 Mile Travel Group., • Monitor, investigate, and provide market intelligence on all competitor activity., • Represent 1000MTG with integrity at relevant industry functions, whilst identifying new opportunities to market 1000 Mile Travel. This includes ad-hoc global internal call requirements., • Work closely with our internal partners, the CTM Sales team, and collaborate with all departments and teams., • Commitment to a minimum level of specific performance goals set out in a Performance Planning and Development Agreement Education and Experience • 3 years of work experience in B2B sales with proven ability to meet or exceed quota., • Demonstrated prior success in selling corporate travel is preferred., • Experience in consultative, solution-based selling., • Strong financial and business acumen., • Excellent written and verbal communication skills., • Ability to work as part of a virtual team. Knowledge, Skills, and Abilities • Proven successful track record in sales within the travel industry., • Understanding the needs of Travel Experts and small to mid-sized customers' value in today's market., • Passion for sales and a demonstrated ability to build and nurture client relationships., • Demonstrated ability to communicate, present, and influence credibly and effectively., • Working knowledge of agency operations to look credible in front of clients and internal operational teams., • Ability to work independently, developing action plans and implementing goals and objectives., • Self-driven and able to work independently with minimal supervision., • Excellent negotiation skills and a high level of business acumen., • Previous experience selling travel technology., • Existing travel supplier network., • Existing customer lead pool., • Not afraid of cold calling and short life cycles of leads., • Excellent written and verbal communication skills., • Excellent time management and problem-solving skills., • Professional manner and appearance., • Strong interpersonal skills., • Strong analytical and presentation skills., • Strong commercial skills., • Account management/partnership experience would be an advantage. Flexible work arrangements are available. Depending on the role, location, and business needs, colleagues may work onsite, hybrid (combination of in-office and virtual). CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at .

Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - We are looking for a Service Manager, to join us at our service Rowland House based in Thames Ditton. Although a candidate with a clinical qualification is preferred, candidates without clinical qualifications are encouraged to apply for this position, provided they meet the experience requirements outlined in the job description. Rowland House is a supported living care service providing intensive person-centred care and support to all our individuals. Situated in Thames Ditton, we work closely with all of our individuals to further their independent living skills and enhance their quality of life through a holistic approach to care. As the Service Manager, you will display compassionate leadership and astute operational management. You are the driving force behind the provision of exemplary care services, offering both oversight and a personal touch to ensure the well-being and satisfaction of our individuals and staff. Your role is pivotal in fostering an environment of excellence, innovation, and continuous improvement. You will oversee the complete management and evolution of the site, ensuring adherence to the highest standards of healthcare compliance. With a meticulous eye for detail, you will ensure the most appropriate use of resources, maintaining a balance between quality care and operational efficiency. What you'll be working: We're flexible, so you'll work a total 37.5 hours per week; • Working 5 days a week, • 37.5 Hrs per week, • Monday to Friday What you'll be doing: Your responsibilities include maintaining compliance with all regulatory bodies, including a crucial partnership with the Care Quality Commission (CQC), upholding our commitment to excellence as the face and voice of our establishment. As the Service Manager, your leadership will inspire a culture of respect, dignity, and integrity, positioning our care home as a beacon of trust and exceptional care in the community. • Provide visionary leadership and effective supervision to the Team Leaders, and care staff, ensuring the establishment of competent management structures that offer reliable support both during operational hours and via an out-of-hours on-call system., • Implement and maintain robust Local Integrated Governance protocols to ensure the care service operates within a framework of excellence, demonstrating your awareness in care management., • Direct the recruitment, daily supervision, and overall management of staff, ensuring an informed workforce that is adequate in number, diversity, qualification, and experience to meet the complex needs of our residents., • Drive full bed occupancy with strategic marketing and effective processing of referrals, utilising insights to match the services offered with the needs of potential residents., • Oversee the protection and safeguarding of all residents, ensuring adherence to policies and procedures with a lens for risk assessment and intervention strategies., • Lead the professional development of staff by identifying training needs through Supervision, Development Review, and Appraisal systems, and actively participate in the delivery of this training., • Ensure the production and submission of clinical and managerial reports are of high quality and delivered within established deadlines., • Respond to regulatory body enquiries and reports with detailed clinical knowledge and appropriateness, reflecting the high standards of the service., • Maintain a culture of confidentiality and privacy in accordance with company policies, especially with respect to the sensitive clinical information of residents. What you'll have: • A legal right to work in the UK, • In-depth knowledge of governance, safeguarding principles, and the regulatory landscape, with a strong grasp of the legislation framework impacting healthcare and residential care settings., • Proven leadership skills with experience in guiding a multidisciplinary team, including clinical staff, fostering an environment of professional growth and excellence., • Autonomous in decision-making with a strong initiative, capable of navigating complex scenarios and operational ambiguities with a solution-focused mindset., • A patient-centred approach to care with robust negotiation skills, capable of engaging with clinical professionals, residents' families, and key stakeholders effectively., • Exceptional analytical abilities with experience data interpretation, coupled with proficient budgetary and financial management skills to maintain fiscal health and resource allocation., • Agile and proactive in updating care practices, open to innovation and evidence-based practices to enhance service delivery and patient outcomes., • Superior organisational and time management skills, with the ability to prioritise critical and managerial tasks to ensure efficient operation of the care home., • Influential communication skills, adept at advocating for residents' needs and the care home's interests at all organisational levels and with external clinical networks., • Strong commercial awareness, with an understanding of how service delivery impacts business performance and sustainability., • A versatile and adaptive demeanour, ready to take on new challenges and lead by example, managerial capacities, inspiring change and continuous improvement., • We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer., • Experience of the health and care sector, • Experience of working in a matrix organisation, • Previous experience leading a team and management, • Demonstrable experience of coaching and developing colleagues, • Experience of working in a fast-paced environment What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Active Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know, • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

We are looking for a Senior Strategic Accounts Customer Success Manager (CSM) who will partner with Global-e and ensure the long-term success of our clients in the UK. The Strategic Accounts CSM will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our existing business. They will also provide clients with strategic insights based on their performances and market trends and, liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of Global-e according to clients' needs. This is a hybrid position with 3 days in the office and 2 days remote. Responsibilities: • Operate as the lead point of contact for all clients, liaising with the relevant teams at Global-e to ensure a quick and swift process., • Develop a trusted advisor relationship with key accounts, mainly with C-levels., • Generate revenue though up-selling and cross-selling existing accounts., • Proactively identify expansion opportunities in addition to any red flags., • Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs., • Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices., • Build and maintain strong and long-lasting client relationships. Requirements: • At least 4+ years of experience in strategic account management, • Proven track record of managing and growing large enterprise accounts, • Prior B2B experience in a software, logistics or SaaS company preferred., • Proven ability to manage multiple projects at a time., • Experience in generating revenue by expanding on an existing book-of-business., • Experience in delivering client-focused solutions based on customer needs., • Strong analytical skills with the ability to present data and trends to internal and external clients., • Excellent verbal and written English communications skills., • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels, • Excellent listening, negotiation and presentation skills., • BA/BS degree or equivalent preferable., • With our merchants being located globally, flexibility is required and we may need you to work out of office hours when necessary.

Customer Success Manager – Shoreditch 2 days onsite - £50,000- £60,000 as a base + bonus – reporting to the CEO We are working closely with a digital engineering and consultancy firm who help businesses design, build, and scale transformative technology solutions. Their teams work across web, mobile, data, AI, and automation, delivering end-to-end platforms for clients across financial services, retail, and technology sectors. They are looking to hire their first Customer Success Manager into their business to then build out a team in the future. Key Responsibilities • Act as the primary point of contact for 6 key clients, ensuring exceptional service delivery and long-term satisfaction, • Map out existing accounts to identify growth opportunities and bridge solution gaps through proactive engagement, • Drive customer adoption and retention by building success frameworks, tracking usage, and managing key success metrics, • Collaborate closely with engineering, product, and delivery teams to ensure technical alignment with client goals, • Develop and maintain customer success dashboards and performance reporting for leadership visibility, • Contribute to revenue growth through incremental expansion within existing accounts (not direct sales), • Partner with the CEO and SVP of Growth to shape the company’s customer success strategy as it scales, • Provide feedback from clients to internal teams to improve delivery, innovation, and service offerings, • Represent the business with professionalism and credibility across client meetings and strategic reviews About You • 5+ years’ experience in Customer Success, Account Management, or Client Services within a technology or consultancy environment, • Proven experience managing enterprise-level clients, ideally within financial services, fintech, or SaaS environments, • Strong technical acumen to act as a bridge between clients and technical teams, • Excellent communication, organisation, and stakeholder management skills, • Commercially minded, data-driven, and comfortable analysing success metrics, • Ambitious and proactive someone who enjoys building relationships and growing functions from the ground up, • Background with leading consultancies or digital solution providers (e.g. Capgemini, Deloitte, Accenture) is advantageous

An exciting opportunity has arisen for a client facing Senior Qualitative Research Executive to join our fast growing and award-winning agency. Our qualitative offer has grown considerably, and we are looking for another fantastic qualitative researcher to contribute to our continued success. About Opinium: MRS 2024 & 2021 Agency of the Year. Winner of the MRS best place to work award three times, the Drum Best Place to Work 2018 & 2019, and the 2019 Women in Research Best Agency to Work Globally. Opinium is a strategic insight agency, that truly puts its people at the centre of everything they do. Across our four offices in London, New York, Amsterdam and Cape Town, we help our clients harness the power of insight on a global scale to build, grow, promote and make strategic business decisions. We also use Opinium for good, working with multiple charities and volunteering. Our culture: We really believe we have a unique culture which provides a stimulating, challenging and rewarding workplace whilst providing a supportive environment and focus on the wellbeing of our people. “When measuring success, revenue growth and employee wellbeing should go hand-in-hand. It’s the only way to build an insight agency that clients want to work with. We’ve placed our people where they rightfully belong: at the heart of our business.” James Endersby, Opinium CEO, Chair designate of the Market Research Society (MRS) Your opportunity: This is an exciting and challenging role amongst a small, passionate and energetic team of qualitative specialists with great scope for development. We’re looking for someone who has a real passion for qualitative research and is dedicated and motivated by understanding human behaviour. As you learn, grow and develop you will take on more and more responsibilities, including end to end management of projects, as well as account management and business development. You will be actively involved in working on projects across all of our practice areas, from Brand, Communications and Product through to Political and Social and Thought Leadership. There will be lots of variety in the topics you research, the audiences you conduct research with and the methodologies you’ll use to get to the heart of our client’s objectives. You might be joining our team of five qualitative specialists in London, but they won’t be the only researchers that you’ll work alongside. You’ll also be involved in mixed-method projects, working closely with quant-only researchers across each of our global offices. Person specification: We are looking for someone who is motivated, curious, resilient, creative, authentic and are keen to learn, grow and develop their career at a top agency. You thrive as part of a team but are also confident working on tasks assigned to you. You relish the opportunity to help grow your accounts and the agency. You are passionate about qualitative research and insights, as well as building close collaborative relationships with both colleagues and clients. • Enthusiastic, with a flexible ‘can do’ attitude and a desire to develop and contribute to the agency’s financial success, • A strong team player who has the confidence and ability to make their mark in a small team, • Comfortable in a fast-paced and dynamic environment, • Has a genuine curiosity and passion for understanding human behaviour, • Has experience with a mixture of traditional and more innovative qualitative research methods, • Thinks creatively about qualitative methods and how to apply them, • Confident moderating both online and face-to-face focus groups and in-depth interviews, • Enthusiastic about engaging and building great rapport and relationships with clients, • Interested in and willing to embrace new tools and methodologies, • Highly developed organisational and time-management skills, • Proven ability to meet tight deadlines, • An excellent eye for detail, • Proactive and clear communication skills, • Good proficiency in Word, Excel, PowerPoint and Google Slides (bonus) After a thorough onboarding and training programme, and as you progress in the role, some of the general tasks and responsibilities you can expect in this role as a senior qualitative research executive will include: • Designing sample frames for qualitative recruitment, • Building relationships with suppliers and negotiating costs for services, • Writing recruitment screeners, • Briefing teams on recruitment, overseeing recruitment and quality-checking recruits against set hard and soft quotas., • Supporting with project logistics and coordination – including fieldwork scheduling and online community scripting, • Designing discussion guides design for interviews, focus groups and online communities as part of a team, • Moderating both online and face-to-face focus groups and interviews, • Leading day-to-day communication with suppliers and clients, • Using qualitative platforms such as Recollective, Miro and CoLoop to host and analyse research findings, • The ability to turn findings into actionable insights and recommendations for clients, as part of a project team, • Writing PowerPoint and Word reports as part of a team – including designing clear and visually appealing slides, creating powerful case studies, • Quality checking reports, • Preparation for debriefs / presentations, • Attending client meetings / pitches / intro calls, • Contributing ideas for new proposals Experience: • At least 2.5 years of agency experience at a qualitative agency or a qualitative team within an agency What we offer you: We have a wide range of wellbeing tools and initiatives so that you can be your best inside and outside of work. • A thorough onboarding and training programme and the tools, resources and support you need to succeed and grow, • A career manager (who invests in and looks after your career), • A truly flexible work environment, hybrid working with a focus on prioritising work-life balance (Monday and Wednesdays office-based as a minimum), • A fun, inclusive and thoughtful company culture with a vibrant social calendar including regular agency drinks, our monthly lunch, social events and parties, • Competitive salary, annual leave, and an excellent pension scheme, • Benefits including life insurance, critical illness insurance, dental insurance, Bike to Work scheme, Season Ticket Loan, generous savings plans and a monthly wellbeing allowance (£60 per month e.g. gym, sports club, language classes), volunteering days, pre-paid vouchers for annual flu jab/eye test, annual health assessments, flexi start/leave, birthday come-in-lates or leave-earlies, WFH equipment allowance. Unfortunately, we are unable to sponsor VISAs so candidates must have the permanent right to work in the United Kingdom. Equal opportunity employer: Opinium is committed to a work environment that is inclusive to all and free of discrimination. We are an equal opportunity employer without regard to race, colour, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression and genetic predisposition. And finally, don’t just take our word for it: "Opinium doesn't just talk about development – they actually do it. You're encouraged to take on new challenges and your contributions genuinely matter" Rania Benameur, Research Executive, MRS Representation in Research Steering Group Member and Significant Insights Global 30 under 30 honouree. If you think this role is for you, send your CV and cover letter to Thanks! Our Recruitment Candidate Privacy Notice can be found ___.

Project Delivery Manager Introduction 4GLOBAL is a data, services and software company that partners with governments, cities, fitness operators and sports bodies to maximise return on investment in sport, leisure and physical activity programmes. Our strength lies in leveraging proprietary data, technology and strategic expertise to help clients boost participation and deliver measurable health, social and economic outcomes. We operate through two core business units: • Sport Bodies: Supporting international, national and regional federations to develop strategy, assess impact and strengthen governance and performance., • Operators: Partnering with global health & fitness operators, local authorities, leisure management systems and equipment suppliers to grow participation and improve outcomes through data-led decisions. Our clients include governments (such as the UK Government and Sport England), cities (including Neom in Saudi Arabia and Manchester, UK), sporting federations (like the International Olympic Committee), and public and private health & fitness operators (such as The Gym Group and Places Leisure), all committed to tackling inactivity and increasing participation. Our vision is to create a world where data-driven decision making transforms how communities engage with sport and activity, guiding more targeted investment and driving improved population health. To support this, we’ve built a GDPR-compliant, AI-powered data intelligence platform that hosts one of the world’s largest curated activity datasets, driving many of our insights and recommendations. Our work includes: • Advising on how physical activity can drive social and economic change, • Designing and evaluating strategies and interventions that activate people and places, • Helping clients embed digital transformation and system-wide improvement, • Providing visualisation tools that integrate data from leisure and membership management systems, wearables, healthcare, and community programmes This enables clients to: • Predict outcomes of sport and physical activity investments, • Benchmark the impact of existing and new initiatives, • Analyse behaviours and participation trends, • Target groups to maximise programme reach and impact, • Set data-driven standards for decision making, • Identify key drivers of participation locally and nationally We support clients worldwide, with our head office in London and remote teams across the United States, South America and Turkey. Our international footprint brings global perspective to local challenges. Job Description – Project Delivery Manager (with Data Analytics Focus) As a Project Delivery Manager at 4GLOBAL, you will support Project Directors, Account Directors and the wider senior management team in delivering leading projects across the sport and physical activity sector. Working closely with highly experienced subject matter experts in sport, health, and data analytics, you will be a key part of the team driving excellence across our Knowledge Services and Technology areas of the business. A successful Project Delivery Manager will act as the day-to-day point of contact with clients and stakeholders from across the industry, including local and national government, commercial companies, and public sector organisations. You must be an excellent communicator, detail-oriented, and passionate about getting people active. You should have a strong understanding of - or transferable skills relevant to - the sports, health, or data analytics industries. We need you to understand how to deliver highly successful projects, share best practice across 4GLOBAL, and leverage data-driven insights to influence decisions. We’d love you to have a strong background in technology, project management, or analytics - and be passionate about using data to drive effective decision-making, performance measurement, and investment. This is an exciting opportunity to join our growing business at a time when we are expanding and taking on new challenges within the sector. The successful candidate will: • Become an integral part of a dynamic team at the forefront of planning, analytics, and innovation within the sport and physical activity sector., • Be exposed to leading organisations across the sport, fitness, and health industries in the UK and abroad., • Take responsibility and ownership for delivering a varied portfolio of client projects from inception to close-out., • Provide professional services to support the roll-out of technology and data-driven solutions, ensuring project delivery aligns with analytical insights and client goals., • Collaborate with data analysts and developers to interpret, present, and act upon complex datasets, ensuring actionable outcomes., • Report on project performance internally and externally, incorporating data analytics dashboards and KPI reporting where applicable, • Engage with 4GLOBAL colleagues and clients from around the world, including the possibility of overseas travel as part of project work, • Create and influence real-world, practical solutions that deliver a return on investment and shape the future of sport for key stakeholders and clients, • Support business development by responding to tenders and identifying new opportunities, particularly where data analytics adds measurable value Who we’re looking for: We’re looking for someone who combines sharp analytical thinking with great communication and a collaborative spirit. You’ll have at least four years’ experience in a similar role and a passion for turning data into meaningful insight and impact. You’ll bring: • Experience using data analysis, modelling or business intelligence tools to inform decision-making and improve project delivery, • A proven ability to deliver client projects with measurable outcomes and clear performance tracking, • Strong interpersonal skills, with a natural ability to build lasting relationships with clients, colleagues and stakeholders, • Excellent written, numerical and presentation skills, and the confidence to explain complex analytical findings in clear, accessible ways, • Solid IT skills, particularly across Microsoft Office, and ideally experience with data tools such as Excel Power BI, Tableau or Python-based analytics., • Familiarity with Python or R for data manipulation and reporting, and an understanding of data governance or reporting frameworks, • Knowledge of SQL databases or similar querying tools would be a real advantage, • A proactive, self-motivated approach and a genuine enthusiasm for working collaboratively to deliver great results, • Flexibility to occasionally work outside standard hours when project deadlines or client needs require it Desirable skills and experience While not essential, the following would help you stand out: • A recognised project management qualification such as Prince2 or APM, • The ability to communicate confidently in another major European language, or Arabic What we will offer you: • 25 days’ holiday, plus UK bank holidays., • Flexible hybrid working, typically 3 to 4 days in the office per week., • Medicash policy, including health, dental and optical cover., • Employee Assistance Programme (EAP)., • mProve YOURSELF – free fitness and wellbeing app., • Cycle to Work scheme., • Enhanced family-friendly policies., • Childcare reimbursement scheme., • Opportunities to grow your skills across a variety of projects and service areas., • Free fruit in the office, plus regular business park events and activities (for example netball and football competitions, comedy nights, Bonfire Night celebrations, and Bring-Your-Child-to-Work days)., • Monthly team meet-ups and two company-wide social events each year.

Account Manager – Global Digital Retail Media Company Location: Hybrid (UK-based) Contract Type: Permanent or Contract – flexible for the right person About the Company I’m partnering with a global, fast-growing digital retail media business that’s redefining in-store digital retail media and pioneering the future of retail. This company helps major retailers commercialise their in-store space, connecting brands directly with shoppers at the point of purchase. Entrepreneurial, innovative, and privately owned, they’re in a huge growth phase and are already working with some of the most prestigious retail names in the UK and beyond. The Opportunity We’re looking for an Account Manager to take the lead on one of the UK’s most high-profile and well-loved retail clients. This is a critical role, responsible for the day-to-day running of the account, ensuring smooth operations, excellent communication, and best-in-class project delivery. You’ll report directly to the Client Partnership Director and will be trusted with a high degree of autonomy and ownership to build exceptional relationships, help shape the ongoing success of a flagship client partnership and have a tangible impact on the growth of the business. This role could suit someone from a media, creative agency, or retail background who thrives in a dynamic, entrepreneurial setting. Key Responsibilities • Oversee all day-to-day activity across a flagship retail-media programme, from campaign delivery to operational efficiencies and client satisfaction., • Take full ownership of the end-to-end delivery of multiple projects and campaigns simultaneously., • Build and nurture strong relationships with senior client stakeholders., • Act as the key point of contact, ensuring proactive communication and smooth collaboration between internal teams and the client., • Identify commercial opportunities to grow the account and add value., • Work with cross-functional teams (creative, operations, tech, and data) to deliver outstanding results., • Keep projects on track, on budget and on brief., • Support strategic planning and bring fresh thinking to campaign and partnership development. What We’re Looking For • Proven experience in account management or project management, ideally within B2B, digital media, or agency environments., • Excellent communication and stakeholder management skills., • Strong organisational ability, able to manage multiple priorities in a fast-paced setting., • Commercially astute and confident understanding targets and basic reporting., • A self-starter who thrives on ownership, accountability, and making things happen., • Comfortable working in a fluid, entrepreneurial environment where flexibility is key., • A relationship builder with a positive, can-do attitude and genuine passion for great work. Why This Role? • Join a cutting-edge global business at a hugely exciting stage of growth., • Partner with one of the UK’s most respected and recognisable retailers., • Enjoy full autonomy and the trust to make decisions and drive success., • Be part of a collaborative, innovative, forward-thinking team shaping the future of retail media., • Flexibility to work on a contract or permanent basis, depending on your preference., • Brilliant culture and flexible working arrangements.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! About Unit 42 Consulting Unit 42 Consulting is Palo Alto Networks' elite security advisory team. Our vision is to create a more secure digital world by delivering the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team comprises highly recognized experts and incident responders with deep technical expertise and extensive experience in investigations, data breach response, digital forensics, and information security. With a proven track record of delivering mission-critical cybersecurity solutions, we work swiftly to provide effective incident response, attack readiness, and remediation plans, focusing on long-term support to enhance our clients’ security posture. Job Description Your Career Unit 42 is a dynamic, energetic, and highly collaborative organization within Palo Alto Networks. If you possess an entrepreneurial spirit, thrive in fast-paced environments, and are driven by the desire for hands-on impact, then this is the perfect opportunity for you. This role centers on strategic relationship management to achieve measurable results in increased revenue, market share, and deeper penetration within each sales segment. As a pivotal "first person on the ground," your success will involve creating and executing unique business plans in assigned regions, collaborating closely with other Palo Alto Networks Core sales organizations and channels. You will be responsible for identifying and generating new customers while also expanding existing accounts and partnerships. Your Impact Responsibilities As a Principal Business Development Manager for Unit 42, you'll be the strategic spearhead responsible for significantly expanding our consulting services across your assigned territory. Your primary mission is to drive substantial revenue growth and deepen market penetration by: • Pioneering New Business & Strategic Growth: Proactively identify, generate, and qualify new opportunities, developing and executing comprehensive account and regional strategies in collaboration with leadership to exceed bookings goals for Unit 42. You'll act as the crucial "first person on the ground," building new pipelines and expanding existing customer relationships, • Empowering Core Sales Teams: Serve as a trusted expert and strategic partner to Palo Alto Networks Core sales organizations and channels. You'll lead high-level Unit 42-specific conversations, assist in identifying potential customers, and provide deep cybersecurity and services expertise to accelerate services adoption throughout the sales cycle, • Negotiating & Closing Complex Engagements: Scope, negotiate, and close sophisticated enterprise contracts, consistently exceeding all bookings and revenue targets for Unit 42 consulting services, • Building Executive Relationships & Market Presence: Establish and cultivate strong relationships with C-level executives and senior decision-makers (CISO, CSO, CIO), educating them on the compelling business value of Unit 42's offerings. Your efforts will directly contribute to increasing Unit 42's market share and strengthening our brand identity as the elite security advisory team, • Cross-Functional & Partner Collaboration: Collaborate seamlessly with internal stakeholders (Field Sales, Marketing, Sales Operations, etc.) and leverage strategic regional partners to maximize growth, expand reach, and ensure flawless execution, • Strategic Forecasting & Reporting: Maintain precise account intelligence and provide accurate forecasts of business opportunities in SFDC to inform strategic decisions for sales and executive leadership Qualifications Your Experience We are seeking a highly accomplished and results-oriented professional with: • Strategic Sales Leadership: 10+ years of extensive and progressive experience in Business Development and Sales leadership roles within the cybersecurity industry, demonstrating the ability to shape and execute go-to-market strategies., • Exceptional Quota Attainment: A consistent and demonstrable track record of significantly exceeding multi-million dollar sales quotas as a Major/Large Account Manager, Regional Sales Manager, or Enterprise Seller, with a strong focus on F1000 accounts within high-growth, dynamic environments., • Deep Cybersecurity Domain Mastery: At least 10 years of experience selling complex Security solutions or services, including a profound understanding and proven success in:, • Offensive Security Services, • Incident Response Retainers, • Risk Management Services, • SOC Assessment Services, • Threat Intelligence Services, • Channel Ecosystem Acumen: A profound understanding of global channel partners and a proven ability to strategically leverage a channel-centric go-to-market approach to drive substantial growth in your assigned region., • Advanced Solution Sales Expertise: Mastery of MEDDIC (or similar rigorous sales methodologies) and Complex Solution Sales, with a demonstrated ability to architect and close intricate enterprise software and services solutions with large, sophisticated enterprises, consistently achieving 6-figure transactions and greater., • Industry & Executive Fluency: In-depth knowledge of how specific industries leverage security solutions. You possess the executive presence and communication skills to succinctly translate complex technical benefits into high-leleverage business outcomes, effectively articulating and presenting to both technical and C-suite stakeholders., • Entrepreneurial Drive & Agility: A demonstrated passion for the cybersecurity space, a proactive and entrepreneurial mindset towards scaling new, emerging technology offerings, and exceptional comfort thriving in a fast-paced, evolving environment., • Global Communication: Fluent in English, with additional regional language proficiency (e.g., Arabic, Spanish, French, German) a significant plus. This is a remote role for UK Additional Information The Team Our sales team members work hand-in-hand with large organizations worldwide to keep their digital environments protected. We educate, inspire, and empower our potential clients on their journey to enhanced security. As part of our sales team, you're empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You'll find everyone at Palo Alto Networks is committed to your success – with a collaborative spirit when it comes to solutions selling, learning, and development. You are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused on business and best practice aligned process design. · Be the central point of contact for all delivery matters across internal and customer teams. · Monitor and resolve variances between planned and actual delivery performance. · Ensure readiness for key milestones (e.g., Go-Live, UAT, Cutover) with proactive governance and quality assurance. Customer Engagement & Relationship Management · Serve as the delivery lead and escalation point for the customer. · Build strong relationships with key client sponsors, executives, and decision-makers. · Facilitate customer alignment on project priorities, value outcomes, and roadmap dependencies. · Maintain transparent communication across all stakeholders to foster trust and ensure project clarity. Governance & Commercial Stewardship · Drive adherence to contractual scope and proactively manage change control processes. · Monitor and manage financial performance: delivery burn reports and budget adherence. · Ensure internal delivery hygiene, including timely RAID updates, time entry, and financial reporting. · Contribute to commercial governance and support account leadership in pre-sales scoping and planning. · Maintain governance discipline across multiple engagements, ensuring scope, budget, and risks are well managed and reported. Agile & Methodology Leadership · Champion Konversational's NowCreate delivery methodology, sprint-based execution, and governance cadence. · Ensure sprint planning, backlog grooming, demos, retrospectives, and status reporting are consistently executed. · Identify and embed lessons learned into delivery processes, templates, and frameworks. · Lead continual improvement of engagement playbooks and internal delivery toolkits. Team Enablement & Leadership · Guide and support the delivery team through structured mentorship and day-to-day direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 1-3 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with experience running workshops and project ceremonies. · Deep familiarity with ITSM and process transformation projects. · Demonstrated experience leading customer-facing engagements in a consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements across delivery engagements. Core Competencies: · Customer Focus: Builds strong relationships and champions client success. · Delivery Leadership: Owns results with strong attention to scope, timelines, and risks. · Strategic Thinking: Anticipates roadblocks and aligns solutions to business value. · Collaboration & Influence: Builds consensus among diverse internal and external stakeholders, and delivery teams. · Agile Mindset: Fosters adaptability and continuous improvement within the team. · Commercial Acumen: Understands contractual dynamics and delivery economics. · Learning Agility: Continuously seeks improvement and stays current on platform and delivery innovations. · Growth Mindset: Demonstrates strong learning orientation and seeks to develop delivery leadership capability. Key Performance Indicators (KPIs) · Customer Satisfaction Score (CSAT) of 4.5 or above. · On-time and on-budget project delivery. · Accurate and current RAID and governance logs. · Successful execution of governance ceremonies and cadence. · Positive feedback from internal team and customer stakeholders. · Documented contributions to delivery playbooks, templates, and improvement initiatives. Reporting Line Reports to: Head of Engagement Management Location & Travel May require travel to customer sites across the UK and Europe depending on engagement needs.

📢Full Job Description: ___ (May to need be accessed via Desktop or our Careers website: )📢 Role: Associate Director 📍 Location: Birmingham Or Manchester Or Leeds Or London ⏰ Full Time - Permanent 🏢 Directorate: Land Assembly (Utilities) 💼 Salary: Competitive About Us: Ardent is the UK’s leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regeneration projects from concept to delivery. We are passionate about delivering life-improving change for communities and future generations. Role Purpose: The Associate Director will work as a Project Account Manager in the Land Assembly team supporting Project Directors in delivering land assembly services for nationally significant projects. The role provides strategic and technical input across land acquisition, compensation, programme management, and stakeholder engagement. The Associate will manage day-to-day project delivery, lead the team, maintain clear client communication, and contribute to financial and programme management, ensuring compliance with statutory requirements and best practice. This position provides the opportunity to further develop expertise in compulsory purchase, land rights, and compensation, while contributing to the growth and reputation of Ardent’s Land Assembly Directorate. Key Responsibilities: • Project Delivery: Manage projects and project teams alongside the Project Director, ensuring project delivery and outcomes are met. Exceed client expectations through client delight scores and maximize team performance., • Communication: Liaise with landowners and handle public enquiries to strengthen stakeholder relationships and improve public trust, resulting in smoother project delivery and reduced conflicts or delays during examination., • Project Hygiene: Lead the financial requirements for the project, ensuring invoicing, debts, and time sign-off are completed on time. Exceed forecasted commercial performance for the project and support the directorate and business WIP and debtors KPIs., • Technical Knowledge: Lead and support the delivery team with technical advice and provide guidance to clients regarding DCO/CP processes and compensation. Deliver instructions effectively and efficiently, building client and stakeholder confidence, and ensuring fair, timely resolution of claims., • People Leadership: Act as a coach/mentor to team members. Engage in line management and provide technical advice/CPD to increase the team's knowledge base and performance. Improve staff knowledge to handle more complex work, enhancing team retention and engagement scores., • Growth: Engage in business development and cross-selling to support the wider growth of the team and business. Expand instructions or bring in new clients to secure further revenue and deliver against forecasts. Skills & Experience: • Relationship Building: Experienced in building effective working relationships with clients and stakeholders, both internally and externally. Enhance cross-functional teamwork and faster, more aligned decision-making, leading to increased project efficiency and improved collaboration., • People Leadership: Strong leadership skills to inspire, develop, and empower high-performing teams. Lead an engaged team, increase productivity, and create a culture of trust and accountability at both project and team levels., • Market Knowledge: In-depth knowledge of the Utilities Infrastructure market and awareness of policy changes. Provide sound technical advice to clients, improving client delight scores and fostering repeat business., • Technical Expertise: Knowledge of DCOs, CPO/CA processes, compensation framework, stakeholder engagement, and negotiation. Exceed client expectations by finding solutions and efficiencies to deliver major infrastructure projects on time or ahead of schedule. Lead complex negotiations and secure agreements., • Interpersonal Skills: Excellent interpersonal skills and ability to communicate effectively verbally and in writing to various audiences. Clear and concise communication leads to successful project outcomes and reporting., • Project Management: Experience in managing land programmes, risk registers, and commitment registers. Clear tracking of obligations and risks supports robust project governance. Pay Range and Compensation Package: ✨ Hybrid working ✨ 25 days of annual leave (with options to buy or carry over) ✨ Enhanced maternity and paternity pay ✨ Company pension scheme ✨ Benenden Health Care (mental health support, 24/7 GP services, physiotherapy, optical and dental cover, personal accident protection) ✨ Cycle to Work scheme, electric car leasing, recognition awards, long service leave, discretionary annual bonus scheme Equal Opportunity Statement: 🌈 We’re proud to be an equal opportunities employer, and we’re passionate about creating a workplace where you’re empowered to bring your authentic self to work every day. We are committed to building a diverse, inclusive team where everyone belongs. We welcome talent from all backgrounds and actively encourage applications from underrepresented groups. 🚀 If you’re ready to grow with a business that’s scaling rapidly and making a real impact, you’re in the right place!

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, , Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year celebrations. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme., • Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling., • Supporting Families – Enhanced parental leave, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE We are hiring for a Digital Account Director to play an integral role within one of our Client Planning teams, requiring deep experience and understanding of digital paid media, specifically Paid Social, Display and Online Video. This role will serve several key clients across various digital channels, including but not limited to paid social, display, and online video strategy and activation. This role requires a strong understanding of how to plan, set up, and monitor digital campaigns, as well as a working understanding of data analysis and insight techniques and a competent level of general marketing and creative processes. The position offers significant room for growth and career progression, with training provided to cover any knowledge gaps. Experience in direct response (DR) objectives is essential, with experience in upper-funnel brand awareness objectives important. Along with strong digital technical skills, you will be client-facing and adept at presenting strategic plans and leading campaign activation and reviews. You will help develop effective ways of working, managing, motivating, and training Digital Managers and Executives. WHAT YOU’LL BE DOING • Accountable for social and programmatic strategy and media plan activation across your key clients. As well as providing consultation on sizeable digital briefs across the wider Client planning team, where needed., • Taking ownership of client accounts, including sharing strategic opportunities, creating and presenting yearly forecasts & plans, day-to-day campaign management, preparation and delivery of post-campaign analysis, and client engagement., • Responsible for ensuring Digital Managers and Executives deliver best-in-class client leadership, alongside the Client Planning teams, and best practice digital activation for all clients, through ownership of in team training, process management and consultation., • Quickly learning about and adopting Medialab’s data driven approach to media, and our high levels of client service, being a resourceful and independent thinker and problem solver, • Deliver accurate and detailed media plans and yearly forecasts across digital channels, including Paid Social, Display and Video. Including providing reasoned rationale and performance projections based on client/platform data., • Presenting strategic recommendations to clients to help them achieve their long term objectives, whilst also continuing to raise the bar and constructively challenging media plans to drive growth for clients., • Working with in-team Digital Directors to support Operational & Strategic projects including; training, process, partner relationships, product testing & onboarding, measurement, thought leadership and best practises. THE SKILLS YOU WILL BRING • Experience of activating Paid Social, Display and Video strategy to the highest standard. Including experimentation and an understanding of best practice in key platforms., • Experience delivering these campaigns through social platforms, and the Google stack, including DV360. Experience with programmatic partners is desirable., • Deep knowledge and proven performance utilising key digital platforms; including but not limited to Platform Business Managers, Google Campaign Manager, and Google Analytics., • Deep understanding of digital performance to analyse clients’ historic and current activity to inform your media recommendations., • Ability to communicate complex topics with clarity, confidence and conviction, to both specialist and non-specialist audiences., • Highly numerate and able to set and monitor budgets across multiple campaigns., • Adept at juggling multiple projects for multiple stakeholders.

Supply Chain Manager 18 Month contract London Up to £300 a day What are we looking for: Primary skill - Account Delivery Management - Secondary skill - Business Operation Management Skill Required: Supply Chain - Account Delivery Management Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures. The person requires understanding of the strategic direction set by senior management as it relates to team goals. Primary upward interaction is with direct supervisor or team leads. If you are interested please apply or send your CV to

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. Founded in 2013 and operating from several offices worldwide, Global-e is the chosen partner of hundreds of global retailers and brands, including Hugo Boss, Harrods, M&S, Montblanc, Forever 21, Versace, Iconic and more. We are looking for an Mid-Market Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Mid-Market Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our existing business. They will also provide clients with strategic insights based on their performances and market trends and, liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of Global-e according to clients' needs. This is a hybrid position with 3 days in the office and 2 days remote. Responsibilities: • Operate as the lead point of contact for all clients', liaising with the relevant teams at Global-e to ensure a quick and swift process., • Develop a trusted advisor relationship with key accounts, mainly with C-levels., • Generate revenue though up-selling and cross-selling existing accounts., • Proactively identify expansion opportunities in addition to any red flags., • Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs., • Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices., • Build and maintain strong and long-lasting client relationships. Requirements: • At least 1+ years experience in an Account Management or Customer Success Manager role., • Prior B2B experience in a software, logistics or SaaS company preferred., • Proven ability to manage multiple projects at a time., • Experience in generating revenue by expanding on an existing book-of-business., • Experience in delivering client-focused solutions based on customer needs., • Strong analytical skills with the ability to present data and trends to internal and external clients., • Excellent verbal and written English communications skills., • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels, • Excellent listening, negotiation and presentation skills., • BA/BS degree or equivalent preferable., • With our merchants being located globally, flexibility is required and we may need you to work out of office hours when necessary. Note: Unfortunately, we are unable to support with visa sponsorships. Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life. Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.

Customer Success Manager – IoT & SaaS Solutions (UK Retail Sector) Sector: Retail Technology / IoT / SaaS We are partnering with a global technology organisation at the forefront of digital transformation for the retail industry. Their innovative IoT and SaaS solutions empower retailers to optimise in-store operations, drive efficiency, and deliver enhanced customer experiences through connected, data-driven technology. As a Customer Success Manager, you will be a key member of the Customer Success department, responsible for ensuring the smooth delivery and performance of services for clients across the UK retail sector. You’ll collaborate closely with technical, support, and commercial teams to uphold service excellence, drive customer satisfaction, and nurture long-term strategic partnerships. Key Responsibilities: • Build and maintain strong, trust-based relationships with retail customers, positioning the organisation as a valued service partner., • Oversee service delivery to ensure all contractual commitments are met — including support, maintenance, and asset management — in collaboration with internal teams., • Coordinate cross-functional teams (support, project management, experts) to deliver a seamless client experience., • Track and manage service contract budgets, ensuring profitability and operational alignment., • Define and manage SLAs/SLRs, ensuring quality standards are upheld and continuously improved., • Lead client steering committees and performance review meetings, providing insights and driving improvement initiatives., • Develop and execute continuous improvement plans, proactively identifying opportunities for service evolution., • Support contract setup and renewal processes in collaboration with sales and pre-sales functions. Qualifications & Experience: • Up to 5 years’ experience in a similar Customer Success, Service Delivery, or Account Management role., • Demonstrated ability to understand client needs and build trusted, long-term relationships., • Fluent English is essential, • Experience working with large retail organisations Personal Attributes: • Strong customer-centric mindset and commercial acumen., • Excellent attention to detail and organisational skills., • A proactive, solution-oriented approach and ability to work autonomously., • Adaptable, collaborative, and comfortable in a fast-paced, evolving environment., • High energy and enthusiasm for delivering outstanding customer experiences. If you’re passionate about technology, service excellence, and helping major retailers harness the power of connected solutions, we’d love to hear from you.

Senior CRM Manager - D2C E-commerce Agency 📍 London (3 days per week) | 💰 Up to £67,000 + benefits and shares Join a fast-growing retention agency that helps some of the UK's most exciting D2C brands scale through smarter CRM and email strategy. Working with brands like leading confectionery, lifestyle and jewellery names, you'll lead the CRM function across multiple client accounts - shaping strategy, mentoring a small team, and driving measurable results. The Role * Lead and develop a team of 3 CRM specialists * Own CRM strategy and execution across 20+ D2C e-commerce clients * Work directly with clients to design, test and optimise lifecycle campaigns (winback, reactivation, retention) * Oversee all campaign performance and CRM KPIs * Collaborate with designers, copywriters, and account managers to deliver exceptional client outcomes * Act as the go-to CRM expert, helping elevate data-driven strategy across the agency About You * Strong CRM and retention expertise, ideally in e-commerce * Deep knowledge of Klaviyo and Shopify, or similar tools * Proven leadership experience, managing at least one person * Data-driven mindset - comfortable talking metrics like CLTV, ROI, and conversion rates * Strategic yet hands-on - able to balance leadership, client strategy, and optimisation * Agency background or experience working across multiple brands Why Join * People-first, growth-focused culture with a collaborative office * Work with some of the UK's most exciting D2C brands * EMI share options, free laptop, and clear career progression (Head of CRM roadmap) * Social, down-to-earth team that values accountability and creativity Interview Process: 1️⃣ 45-50 min technical interview (CRM strategy & knowledge check) 2️⃣ Informal coffee chat + team meet (culture & approach) Find out more and apply via the link below

Job Title: Manager, Digital Commerce, Content & Optimisation (EMEA) Location: London Division: MK Reporting to: Director, Digital Commerce (EMEA) If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! "I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs." • Michael Kors - We have an exciting opportunity for a Manager Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the heart of this growth is the London-based Digital Commerce team, managing nine localized transactional websites serving customers in over 50 countries, including the UK, Germany, France, Spain, Italy, Australia, Singapore, India, Poland, and South Africa. A highly commercial, detail-oriented professional with strong organizational, communication, and management skills, adept at meeting deadlines and multitasking in a dynamic environment. What You’ll Do: Operating within a fast-paced, international environment, this role is both hands-on and strategic. It offers a high degree of autonomy and ownership, making it a challenging yet highly rewarding opportunity for a driven digital professional. This role is built around two key pillars, content management and site optimisation, each equally vital to the success of Michael Kors’ EMEA digital presence. Optimisation: • Drive performance across all EMEA sites and channels by optimising the Salesforce Commerce Cloud e-commerce platform and merchandising tools to consistently improve conversion rates., • Partner with the Director to define and execute the end-to-end Conversion Rate Optimisation strategy, including a robust A/B testing roadmap via the Dynamic Yield Platform to maximise the impact of all available tools and features., • Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences., • Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance., • Optimise on-site search, sort rules, and visual merchandising tactics to improve product discoverability and conversion, while developing scalable playbooks for seasonal execution., • Deliver regular reporting and post-test analyses to generate actionable insights and inform future optimisation efforts., • Collaborate proactively with U.S. counterparts to share insights, align on global CRO initiatives, and adopt best practices across regions Content • Partner with the Director to define and communicate the seasonal content strategy for Michael Kors EMEA sites, aligning with business priorities and brand direction., • Manage the e-commerce content calendar to ensure timely planning, communication, and delivery of all web content across key markets., • Collaborate cross-functionally to execute end-to-end content, supporting key products, seasonal trends, campaigns, and initiatives., • Align with the Global Content Strategy, while delivering localized, engaging, and relevant content tailored to the EMEA audience, • Create detailed content briefs for design, covering homepage creative, category landing pages, trend edits, seasonal refreshes, evergreen content, promotional messaging, and editorial features., • Coordinate with design and web production to ensure smooth implementation of content updates and enhancements across all digital touchpoints, • Use asset tracker to align with product readiness for timely content launches., • Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements You’ll Need to Have: • 4–5 years’ experience in e-commerce role with experience of strategic management of content and site optimisation within a fast-paced, international retail environment, • Prior team and stakeholder management experience,, • Current working experienced of personalization tools including Dynamic Yield, Salesforce, Taggstar, and Bazaarvoice, • Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square, • Results-oriented, with a focus on site optimization through user behavior and performance insights, • Excellent communicator and cross-functional collaborator, • Proficient in SFCC with hands-on experience in digital storefront management, • Advanced PC skills, including Excel (formulas, pivot tables), PowerPoint, and Word. MK Perks: A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition. • Career Growth, • Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive., • Work-Life Balance & Flexibility, • Support for your well-being with flexible work options and generous time-off policies., • Diversity, Equity & Inclusion, • Be part of an inclusive culture—recognized by Forbes as a Best Employer for Diversity—where diverse talent is empowered to succeed., • Exclusive Employee Perks, • Enjoy discounts on premium products and luxury brands., • Impact & Social Responsibility, • Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving., • Pension Contribution, • Season Loan Tickets, • Enhanced Maternity and Paternity Pay, • Private Health and Dental, • Gym Discounts

About Publift Publift is a leading global ad tech company that empowers digital publishers with cutting-edge technology, tools, and services to maximise programmatic revenue across their advertising inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. • Manage and expand a portfolio of accounts generating $10m a year, • Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs, • Craft persuasive sales propositions using internal and external data, • Find new optimisations and opportunities to grow your clients revenue, • Keep our clients abreast of emerging trends in programmatic advertising, • Contribute to vendor and partner evaluations, assisting the wider team members with analysis for trials and integrations Who You Are: • Experience working in Customer Success/Account Management at a fast-growing tech company, • You have a working knowledge of ad-serving and programmatic advertising concepts. For example, you understand how ad servers work, how programmatic auctions are constructed and run, etc., • A perfect blend of commercial acumen and customer relationship management., • Known for being target-driven and consistently achieving goals., • Comfortable communicating with diverse roles and levels within an organization., • You are skilled with numbers and analytics. You are comfortable slicing large datasets in Sheets/Excel, spotting patterns, distinguishing correlation from causation, and communicating insights clearly, both written and verbal, • Things move quickly here at Publift so you’re comfortable in an environment that changes., • You can point to examples where you’ve found creative solutions to solve customer problems or grow their accounts.

Senior Digital PR Account Manager - Fully Remote | 4-Day Week | UK-Based Salary £45,000- £52,000 The Opportunity I'm working on a brilliant opportunity with a well-established and growing digital agency. They're looking to bring someone into their Digital PR team at Account Manager level - someone who's confident leading client relationships, delivering creative campaigns, and contributing to a collaborative, high-performing team. This agency is known for producing smart, strategic work across SEO, PR, Content, and Paid Media. Their clients span a range of sectors including B2B, travel, iGaming, and e-commerce, and they're looking for someone who can bring fresh thinking and strong execution to the table. What's on Offer • A genuine 4-day working week (Fridays off), • Fully remote working, with the option to work from abroad, • A supportive, inclusive culture with a strong focus on work-life balance, • Experience leading and managing client relationships, • Hands-on digital PR experience, • Strong communication and presentation skills, • A proactive approach and ability to manage multiple projects, • Good writing skills and attention to detail, • Comfortable using Microsoft Office and Excel, • Experience working with B2B, sports, or iGaming clients, • You must be based in the UK Jenny Dunford Executive Consultant Sphere Digital Recruitment Sphere Digital Recruitment is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, regardless of race, religion, gender identity, sexual orientation, disability, or age. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

ROLE OVERVIEW // We are offering a fantastic opportunity for a professional, engaging, experienced individual to join us as a Senior Legal Project Manager in our London-based Legal Project Management Team. The Senior Legal Project Manager will work closely with the Legal Project Management team, matter partners, lead associates and business services including Business Development, Executive Assistants, the Billing & Costs Team, Pricing & Analytics and the Innovation Team. The role of the Senior Legal Project Manager is to provide a first-rate client service in how our matters are delivered from scoping and planning through to matter review.The Senior Legal Project Manager will ensure that Slaughter and May’s best practices are consistently embedded in everything we do and that our client’s requirements are incorporated into this, meaning our client’s expectations are met and, where possible, exceeded. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. • Supporting our lawyers and clients on matters that are suitable for Senior Legal Project Management support. Driving the delivery of the matter in the most efficient manner, challenging and considering alternative workable methods of delivery to achieve this. Ensuring the client is at the forefront of everything we do., • Setting up and maintaining legal project management tools and processes on matters, be it at the beginning of a matter or assisting with a particular workstream on a matter part way through. Working with the team to drive, influence, embed and support them with these tools and processes., • Providing support on matters where the legal team are project managing the work., • Leading on pitches and client presentations where input from the Legal Project Management team is required, • Meeting with senior stakeholders to scope the matter, create financial agreements (including third party fees), assisting with resourcing considerations, engaging third parties and considering any technology that could be utilised, • Assisting with planning the matter including ascertaining and incorporating client requirements throughout the matter, including client kick off meetings and team briefing meetings and ensuring third parties are engaged as part of the planning process, • Managing the matter throughout the lifecycle, providing guidance, advice and oversight on scope, financials, planning, resourcing and ensuring there is a continuous focus on creating efficiencies, taking into account value add considerations throughout, • Monitoring a matter throughout its cycle and including the timely conducting of a matter debrief, • Developing, supporting and providing training to our trainees and lawyers on an ongoing basis to help instil the Slaughter and May approach to Legal Project Management., • Achieving measurable success including providing a first rate client service, adding value (be it financial or other), creating cost savings and having excellent levels of engagement with all teams., • Assisting with the drive to implement the strategic goals of the Legal Project Management team both client and internal facing., • Being a trusted advisor on Legal Project Management within the team and the firm., • Managing, mentoring and helping with the development of other members of the Legal Project Management team. CANDIDATE PROFILE // Candidates for this position must have: • At a minimum, be a Senior Legal Project Manager with circa 2 years’ experience in this role or a Legal Project Manager with a minimum of 4 years’ experience., • Experience of working in a law firm directly with clients and senior stakeholders and taking responsibility for running matters single handed., • A focused, organised and motivated individual who pays acute attention to detail, can work well under pressure, is able to time manage and multi-task and who takes responsibility for and pride in their performance., • A confident and professional style with strong communication skills (both written and oral), the ability to influence, listen, adapt their communication style as required and show diplomacy and tact., • Able to shape, communicate and promote best practice standards in legal project management, influencing others to gain their buy-in or support. The ability to think outside the box and provide practical and workable solutions., • The ability to challenge and make recommendations based on well-reasoned commercial arguments as well as delivering and setting very high standards for the quality of work delivered in an organised and timely manner., • Confident with law firm financial reporting including assisting with creating agreements, monitoring, reporting on, analysing and providing well-reasoned advice on the same., • The ability to absorb, digest, understand and share new information., • A strong academic background., • A recognised Project Management qualification, such as PRINCE2, is helpful but not essential., • Experience in line management is preferable., • A team player, who encourages and promotes collaborative working within the team and with all other teams across the firm. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

Job title: Media Account Manager Salary: £40,000 Location: Shoreditch, London (Hybrid, 2 days in office, 3 days at home) About the role: Are you a proactive, confident, and highly organised Media Account Manager ready to take ownership of multiple client relationships? Join our growing Client Services team and play a key role in delivering outstanding media planning and buying solutions for around 10 valued clients. Benefits: • Annual Leave: 31 days, • Progressive Annual Leave: Increases by 1 day each year after your first full year (up to 5 extra days)., • Birthday Leave: One additional day off on your birthday (post-probation)., • Social Events: Year-round events organised by our Social Committee., • Private Medical Insurance: Optional after 1 year of service., • Long Service Awards: Given every 5 years of continuous service., • Employee of the Quarter: Rewards for top performers each quarter., • Office Perks: Free tea, coffee, snacks, kitchen facilities, and breakout spaces., • Beer Fridge Fridays: Weekly drinks to unwind and connect., • Referral Program: Reward for successful candidate referrals., • Pirkx Benefits: Access to health, wellness, and lifestyle perks from day one., • Auto-Enrolment Pension: 3% employer contribution via Scottish Widows (after 3 months)., • Performance Bonus: Discretionary profit-sharing bonus (prorated if mid-year start). Responsibilities: • Act as the main point of contact for clients, media owners, and internal teams, ensuring campaigns are delivered on time, on budget, and to a high standard., • Manage approximately 10 client accounts, building strong relationships and providing strategic, results-driven media recommendations., • Lead day-to-day client activity, including media planning, campaign delivery, performance reporting, and billing., • Support and develop a Media Account Executive, fostering collaboration, creativity, and continuous improvement., • Present campaign strategies, reports, and insights at client meetings, driving innovation and showcasing industry expertise., • Contribute to agency growth by promoting new ideas, efficient working practices, and a positive, high-performance culture. Requirements: • Proven experience as a Media Account Manager in media planning and buying (property sector experience desirable)., • Strong knowledge of digital and traditional media channels, with the ability to deliver strategic, client-focused solutions., • Exceptional communication and presentation skills with confidence in client-facing roles., • Highly organised, proactive, and capable of managing multiple priorities across 10 accounts., • Commercially minded with excellent attention to detail and proficiency in Microsoft Office Suite.

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new cutting-edge product designed for property owners and operators in a range of sectors including transport, logistics and industrial. It delivers a comprehensive suite of services including security, health & safety, risk management, energy optimisation, critical asset management, compliance and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Senior Customer Success Manager Salary: £62-68k + commission | Location: London, Hybrid (3 days in office) A leading AI-driven Customer Intelligence Platform is looking for a Senior Customer Success Manager to join their CX team. The company helps businesses unlock insights from unstructured customer data, supporting clients in customer experience, survey analysis, conversational analytics, and fan intelligence. Key Responsibilities: * Act as the voice of the customer and product within the account team. * Identify commercial opportunities to drive upsell and secure renewals. * Track KPIs including usage, retention, churn, and NPS, reporting insights regularly. * Partner with Account Managers to support client success and growth. * Contribute to strategic account planning and client engagement initiatives. Requirements: * 6-12 years experience, ideally in agency, SaaS, or BI/market research environments. * Commercially savvy with a strong business development mindset. * Solid understanding of Customer Experience (CX). * Excellent communication skills and personality; line management experience not required. Why Join: * Competitive base plus high-earning commission structure (~25-30% bonus potential). * Hybrid, flexible working with modern London office. * 24 days holiday, pension, and cycle-to-work scheme. * Work with high-profile clients Find out more and apply via the link below

Commercial Renewals Manager Location – Orpington Salary – Negotiable + benefits We are looking for a Renewals Manager to support our Commercial Business division based out of the Orpington office location. The Renewals Manager will play a central role in overseeing the end-to-end renewal process for our commercial insurance clients. Working closely with account executives, underwriters, and support teams, you will ensure a seamless and efficient renewal cycle, balancing client needs with business objectives. You will need to be dynamic, organised, and results-driven, with a proven track record in managing renewal processes and a strong focus on customer retention and satisfaction. This role will suit someone who thrives in a structured yet fast-paced environment, understands commercial insurance, and is passionate about delivering exceptional service while driving retention and growth. Key Responsibilities • Oversee and manage the renewal process for commercial insurance clients, ensuring accuracy, timeliness, and compliance., • Coordinate with account managers, underwriters, and brokers to deliver competitive renewal terms and retain key business., • Lead and support the renewals team, ensuring processes are followed consistently and effectively., • Monitor client portfolios, track retention KPIs, and identify opportunities for upselling or cross-selling additional products., • Implement initiatives to improve client experience and streamline renewal workflows., • Support strategic planning for renewals, including forecasting and performance analysis., • Ensure compliance with regulatory requirements and internal quality standards., • Provide coaching, training, and development opportunities for team members., • Act as an escalation point for complex or high-value renewals. What is on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts (Pension, Holiday etc) What we’re Looking For • Proven experience in a renewals, retention, or client management role, ideally within insurance or financial services., • Strong knowledge of commercial insurance products and the renewal process., • Exceptional organisational skills with attention to detail and accuracy., • Excellent communication and negotiation skills, with the ability to build strong relationships

Business Development Manager – Brand Experience & Live Events - London/Hybrid Are you a New Business Manager or Business Development Manager looking for an exciting new opportunity? DNA Recruit are working with a Leading Full-Service Live Events & Brand Experience Agency that creates unforgettable experiences for some of the world’s best-known brands. They blend creative strategy, design, and production expertise to deliver impactful events — from large-scale conferences and exhibitions to immersive brand activations and experiential campaigns. With an ambitious growth plan and a collaborative culture, the agency is now looking for a dynamic new business professional to drive client acquisition and nurture opportunities across their expanding portfolio. About the Role As a key member of the business development team, you’ll be responsible for identifying, engaging, and converting new prospects into long-term partnerships. You’ll play a pivotal role in building the agency’s sales pipeline through targeted outreach, insight-led lead generation, and proactive relationship management. Key Responsibilities • Generate new opportunities through outbound new business activity and intelligent prospecting, • Develop and maintain a qualified pipeline of potential clients across key sectors, • Research target industries to identify growth areas and emerging opportunities, • Collaborate with internal teams to shape compelling RFP responses and pitch materials, • Reconnect with lapsed clients and revive warm leads within the agency network, • Track progress and report on performance against new business targets, • Act as a credible ambassador for the agency — confident in presenting, pitching, and networking, • Maintain accurate CRM records in line with GDPR complianceSkills and Experience Required, • Proven experience in business development or new business roles within live events, brand experience, or creative agencies, • Strong understanding of the events and experiential landscape, including key players and trends, • Confident communicator and persuasive networker with excellent presentation skills, • Strategic thinker with the ability to turn insights into opportunities, • Familiarity with CRM systems (preferably Salesforce) and lead management processes, • Commercially aware with an understanding of agency profitability and time management, • A motivated self-starter who thrives on achieving targets and growing client relationshipsSalary and Benefits, • Salary: Up to £50k, • Location: London (Hybrid – 3 days in the office)Job Reference: AW 59931 All applications are viewed and evaluated according to the role requirements. At DNA we aim to contact shortlisted candidates within 2 weeks. As we often receive a high volume of applications, we are unable to reply to everyone. If you have not heard back from us within 2 weeks, please consider your application unsuccessful - best regards the DNA team. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. • We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them., • Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook. DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.

Our client is a global and well-known advisory firm that offers flexible working, a stand-out culture and opportunities to progress based on merit. This role sits within their Deals function, which offers four key proposition areas: • Separation: Supporting vendors to plan and deliver a credible, discrete standalone entity to the Buyer with value preserved and business continuity in place from Day 1, including supporting the definition and implementation of transitional service agreements., • Integration: Pre and post deal integration design, planning and implementation to integrate the target business into the Buyer’s organisation whilst mitigating risk and enhancing value., • Synergies: Understanding the potential benefits and costs generated through a proposed transaction, and the associated plans, interdependencies, risks and issues for the delivery of base and stretch case targets., • Joint Ventures: Helping respective partners ensure the key value considerations are identified and prioritised early and delivered through the associated business plan, leveraging each party’s specific contribution and capabilities and managing broader stakeholder relationships. As an senior manager within Integration and Separation you will be working in a transaction environment which may be pre or post deal, and can range from early planning, developing summary or fully detailed and costed “blueprint plans”, planning for Day 1, planning post deal implementation, and ultimately supporting execution. This will include: • Producing and overseeing development of the initial and final draft updates, outputs and deliverables to required timescale and ahead of Partner / Director review., • Leading client interactions and updates around the deliverables and outputs of a deal execution engagement., • Understanding of the operations of a business across all functional areas and understanding the interdependencies between organisations and the transaction workstreams., • Project managing across the entire engagement programme or a number of different workstreams on such programme., • Closely working with a respective Director/Partner on an engagement developing engagement strategy, budget, delivery plan etc., • Leading any wider Firm teams on an engagement in accordance with scope agreed with the respective Director/Partner. Additional responsibilities: • Act as Engagement Manager for deal execution projects (where appropriate)., • Act as primary point of contact for the client across overall engagement., • Take full ownership for delivering high quality client deliverables and provides day-to-day leadership for the team on the ground., • Deploy deal execution and technology on their projects, to reduce cost and improve client delivery where appropriate. Required experience: • 8-12 years’ experience working in a leading strategy house, Big 4 firm, public sector organisation or strategy / development team in industry., • Deep experience in integration and/or separation activities with a deals environment., • Track record of leading complex projects with multi-disciplinary teams in a consulting or corporate environment., • Experience of managing or supporting high-value business development activities with senior stakeholders., • Demonstrable ability to build and commercialise relationships with senior executives., • Strong academic track record., • Evidence of strong problem-solving & analytical capabilities., • Structured thinking skills combined with creativity., • Ability to talk credibly with C-level clients on the key issues and strategic considerations facing the industry, • Ability to evaluate complex challenges and deliver insightful recommendations that can be practically executed, • An understanding of the market drivers, challenges and opportunities impacting our client’s strategies and priorities, enabling them to position solutions and ideas which take these into account Successful applicants will be contacted within 48 hours. Due to the high volumes of responses we are unfortunately not able to respond to those who are unsuccessful. Cambridge Credentials: adding people....adding value

Paid Media Account Manager Who are we? Established in 2018, Kandidly is a young start-up with a team of ambitious specialists on a mission! Paid Media is our secret sauce, we specialise in your favourite platforms like Facebook, Instagram, Google, TikTok, YouTube & Amazon. We're a small independent agency with BIG goals, we have exciting plans for 2025 and beyond. We're selective about our clients – as we believe in nurturing strong and lasting client relationships – and the same applies to our team, and now is the perfect time for an ambitious Executive to join us on our journey. With offices based on Fleet Street in central London, we've embraced the flexibility of hybrid and remote, we are in the office up to 2 days a week but also offer fully remote positions too. We have a range of clients across different verticals including; Ecommerce, Retail, FMCG, Travel and more. Who are we looking for? We are looking for a Paid Media expert with 2 - 3 years experience with a strong grasp of both Paid Search & Paid Social campaign planning and management. This role would be ideal for an Account Executive looking for a step up or an Account Manager looking for a new challenge. Characteristics we value • Curiosity and Continuous Learning: Always hungry to learn and grow, love soaking up knowledge and asking meaningful questions, • Accountability: Takes the reins and owns the results, not afraid to be accountable and deliver, • Effective Communication: Confident communicator with killer time management skills, spreads good vibes (with a strong meme game), and gets things done., • Adaptability: Thrives in the fast lane, resilient and flexible, ready to tackle challenges with a smile. What you will be doing In the heart of the action at Kandidly, the Paid Media Account Manager gig is the maestro orchestrating the Paid Search and Paid Social strategies for our clients. You'll own the show, managing client communications via email and regular calls, with occasional in-person meetups. Key Responsibilities Campaign Management • Develop and execute Paid Search and Social strategies, collaborating with the Director in strategy review meetings., • Plan, launch, and navigate campaign journeys with precision, making sure they align perfectly with client briefs and our standards., • Optimise campaigns for direct response, troubleshoot errors and meet client targets efficiently. Client Management • Serve as the day-to-day client contact, demonstrating an in-depth understanding of clients, their customers, and campaign goals., • Build strong client relationships, promptly address queries, and lead client calls with valuable insights., • Execute Best Practices, regularly reviewing clients' advertising accounts, showing an understanding of campaign context, activation details, and upcoming initiatives., • Lead weekly/bi-weekly or monthly meetings to deliver valuable insights and strategic guidance. Team Management & Development • Delegate tasks to Account Executives, managing workloads and expectations for campaign activities., • Take responsibility for the technical development of the Account Executive team, providing training and feedback to enhance their skills. Skills & Requirements • Paid Search: Weave your magic in Paid Search, crafting plans and executing plans and tactics for Search & PMAX campaigns.., • Paid Social: Experience in planning, executing, and Sales / Conversion and specifically catalogue campaigns to performance KPIs such as CPA, and ROAS., • Organisational Dynamo: Exceptional organisational skills with a keen eye for detail., • Team Management: A coaching pro with a knack for effective team leadership and management., • Presentation Magic: Confident presentation skills, delivering impact and keeping it engaging., • Team Development: Proven track record of developing team members and upskilling the crew., • Performance Optimisation: Proficient in fine-tuning and boosting client activities, hitting those KPIs with style., • People Whisperer: A people-oriented approach with top-notch interpersonal skills., • Analytical Data Nerd: Strong numerical and analytical capabilities, whether it's Excel wizardry or ‘Google Data (Looker) Studio’ finesse., • Challenge Conqueror: Logical approach to challenges, tackling them proactively., • Industry Explorer: Proactively explore the latest industry releases, developments, and opportunities, sharing insights internally What we are offering you • Get a solid & competitive paycheck and some awesome perks!, • Work in a friendly atmosphere where you can grow and learn exciting new things., • Enjoy a £500/year training budget to keep your skills on point., • Embrace the hybrid work life – we've got you covered with a laptop and home office essentials., • Benefit from competitive perks, including private medical insurance and 25 days of annual leave (and your birthday off), • Opportunity for global remote work (for 1 month a year), • Fridays are the new Saturdays, with early finishes and loads of social events., • Plan for the future with our company pension scheme., • Find us at 107-111 Fleet St, London. This is not required as we also offer fully remote working positions. How to Apply • Who you are & what you know about Paid Media, • What you love about advertising, • Why do you want to work for Kandidly? We look forward to hearing from you! Please note *Strictly no recruitment agencies. **We are unable to sponsor visas at present.

Job Description – Client Services Director / Account Manager Existing Business Reports to: Regional VP Role Type: Leadership – Account & Delivery Oversight Role Purpose The Client Services Director is accountable for the overall health, profitability, and growth of assigned client accounts. This includes ensuring consistent delivery quality, maintaining positive executive-level client relationships, driving account revenue expansion, and achieving internal financial and operational targets. The role requires balancing, account planning, sales execution, governance, and delivery oversight, working closely with Strategy and Delivery teams to ensure OSF Digital executes to a high standard while meeting client expectations. Core Responsibilities Financial • Own and manage account-level revenue, bookings and account margin, • Provide weekly forecast updates of the opportunities., • Deliver accurate monthly forecasting (pipeline and bookings)., • Working with delivery to ensure account margin and revenue is aligned with goals, • Ensure corrective action plans are in place for underperforming accounts. Client Relationship & Governance • Act as executive escalation point for clients., • Lead or represent OSF Digital at Quarterly Business Reviews and governance meetings with client stakeholders., • Monitor and report on account health metrics (satisfaction and adoption)., • Foster and build a relationship with the client to drive and build new opportunities to expand the services of OSF digital. Delivery Oversight • Partner with Delivery Leaders to ensure project execution meets time, budget, and scope commitments., • Review weekly RAG status and financial performance across engagements., • Proactively identify risks and initiate mitigation actions. Growth & Expansion • Develop and execute account plans for each top-tier account., • Identify and progress cross-sell / upsell opportunities, • Ensure pipeline coverage supports account growth targets. Internal Collaboration & Leadership • Coordinate with global OSF functions (Delivery, Strategy, Marketing) to bring the right capabilities into accounts., • Provide leadership, coaching, and guidance to Client Services Managers / Account Leads., • Share lessons learned and best practices across the wider Client Services community. Key Skills and Experience: • Strong communication, negotiation, and interpersonal skills, • Strategic thinking, problem-solving, and leadership abilities, • Experience in project delivery is highly valued as this role works in close collaboration with Clients and Delivery teams

Job Title: Senior Customer Success Manager – MSP Sector Location: Central London (3 days a week in-office) Salary: Up to £70,000 basic + Bonus Working Pattern: Hybrid (3 days on-site) Sector: Managed Services / IT Services Why Join Us? Join a fast-growing and forward-thinking MSP that empowers clients through tailored IT and cyber security services. Here, your expertise won’t just support customers—it will shape the future of client relationships and team success. We offer: • Leadership with Impact – Guide a remote Customer Success team while managing your own high-value accounts., • Strategic Autonomy – Own key client portfolios and take a lead in developing long-term customer growth strategies., • Growth-Driven Culture – Thrive in a business focused on innovation, customer excellence, and continuous development., • Hybrid Flexibility – Enjoy a London-based role with the benefit of hybrid working., • Meaningful Work – Play a crucial role in retention, expansion, and the growth of managed and cyber security services. Key Role Responsibilities • Manage and grow a portfolio of strategic UK-based managed service clients., • Lead and mentor Customer Success Managers located in South Africa., • Drive client satisfaction, engagement, and retention through proactive support and strategic planning., • Identify and close opportunities for upselling and cross-selling, particularly in the security services space., • Act as the main escalation point for complex account issues., • Collaborate with technical, new business, and strategy teams for seamless service delivery., • Onboard new clients and ensure smooth transitions and long-term success., • Maintain accurate CRM records and monitor account health metrics. Key Attributes Required • You must be currently working at an MSP or IT Services Provider. Please do not apply if you don’t meet this requirement., • Demonstrable experience in a senior customer success or account management role., • Strong commercial acumen and proven ability to manage renewals, upsells, and cross-sells., • Excellent communication and relationship management skills., • Experience mentoring or coaching other account managers—ideally in remote or offshore settings., • Sound knowledge of managed services, cybersecurity, and IT infrastructure., • Hands-on experience with CRM and PSA tools (e.g., HubSpot, Halo).

Customer Success Manager — Buy-Side SaaS | London (Remote with On-Site Client Visit) £92,400 OTE A fast-scaling, VC-backed AI data intelligence platform is looking for a Customer Success Manager to join their buy-side team in London. Already embedded within top asset managers, hedge funds, and private equity firms, the platform is transforming how investment professionals access and interact with financial data — and now expanding rapidly across EMEA. This is a chance to join the first wave of hires in the UK and play a pivotal role in building how Customer Success operates for the region. The Role You’ll partner with a portfolio of buy-side clients - from global investment firms to high-performing hedge funds - acting as a trusted advisor on how they leverage the platform to gain alpha and scale their research processes. Your focus will be on driving adoption, delivering value, and ensuring renewal and expansion across key accounts. You’ll collaborate closely with Sales, Product, and Data teams to translate client feedback into product improvements and strategic account growth. You’ll work in a start-up environment, so you’ll need to be hands-on, commercially minded, and comfortable building structure where none yet exists. Key Responsibilities • Own and grow a portfolio of strategic buy-side accounts across EMEA, ensuring clients maximise value from the platform., • Lead post-sale onboarding and training for new customers, tailoring workflows to analysts, PMs, and investment teams., • Act as the voice of the customer — capturing insights, surfacing feedback, and influencing product direction., • Drive renewals and expansions, identifying growth opportunities within existing accounts., • Develop deep understanding of client use cases, KPIs, and investment processes to position the product as mission-critical., • Build internal playbooks, frameworks, and success metrics for how CSM should look and scale in EMEA., • Partner cross-functionally with Sales and Product to drive usage, adoption, and long-term retention., • Report on client health, engagement, and risk, using data to prioritise proactive account management. Ideal Candidate Profile We’re looking for someone who has: • 3+ years’ experience in Customer Success, Account Management, or Relationship Management within a FinTech or Financial Services environment., • Strong familiarity with buy-side clients — particularly hedge funds, asset managers, and investment firms., • Experience engaging with investment professionals (PMs, analysts, data leads) rather than back-office or ops stakeholders., • A consultative, data-led approach to client management and problem-solving., • Excellent communication and stakeholder management skills — credible with senior decision-makers and able to challenge and advise., • Comfort operating in a fast-paced, evolving environment, with the ability to build processes and playbooks from the ground up., • Entrepreneurial mindset — curious, hands-on, and proactive in driving results and improvements., • Strong technical literacy (APIs, data workflows, integrations) and ability to learn complex products quickly. Why Join • Work at the intersection of AI, data, and finance, helping reshape how investment teams work., • Join at a foundational stage of the EMEA expansion, with opportunity to influence process, culture, and growth., • Be part of a globally recognised platform with a proven product-market fit and backing from top-tier investors., • Excellent career trajectory — the London team is expected to scale significantly in 2025 and beyond.

Customer Success Manager – Enterprise SaaS London | Hybrid (3 days in office) £75,000 + Competitive OTE We’re partnering with a global leader in data collaboration technology – helping the world’s most innovative brands connect, control, and activate their data safely and at scale. They’re growing their UK Customer Success function and are looking for a Customer Success Manager to own relationships with some of their most strategic enterprise clients — driving adoption, growth, and measurable value across complex accounts. This is a high-impact, cross-functional role sitting at the intersection of business and technology. You’ll collaborate with Sales, Product, and Engineering teams to deliver outstanding client outcomes, renewals, and expansion opportunities. What you’ll be doing • Building trusted relationships with enterprise customers, acting as a strategic advisor and technical partner., • Driving renewals, upsell, and account growth through a consultative, outcome-driven approach., • Leading complex, multi-stakeholder engagements that align client objectives with platform capabilities., • Guiding senior stakeholders through adoption and best-practice data strategy., • Championing your customers internally across Product, Support, and Engineering., • Spotting opportunities to optimise performance and deliver measurable ROI. What we’re looking for • 5+ years’ experience in Customer Success or Account Management within enterprise SaaS, AdTech, or Data environments., • Proven success managing strategic accounts, renewals, and commercial growth., • Strong relationship-building and stakeholder management skills, especially at exec level., • Commercially minded with a solid understanding of how to link product impact to business value., • Confident operating in complex, cross-functional environments. If you’re passionate about helping enterprise customers unlock the full potential of data, thrive in a collaborative environment, and want to join a high-growth global brand with cutting-edge tech, this one’s worth a look.

About Buildots Buildots is transforming construction management with AI and computer vision. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years. Until now. Backed by leading VCs and industry pioneers, Buildots enables a new, performance-driven approach. Deployed on hundreds of projects across North America, Europe and the Middle East, Buildots is already reshaping the future of the world's largest industry, and we're on track for rapid expansion in 2025. Buildots’ customers include top global contractors, consultants and owners – Intel, Sir Robert McAlpine, Ledcor and CBRE, to name a few. About The Role Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects. As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as projects evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game. What You'll Do: • Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects., • Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also promoting the customer voice inside the business., • Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it., • Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features., • Bring determinable value to the customers that can be recorded and reported internally as customer stories, • Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery. Requirements: • 5-7 years' experience as a construction professional, preferably site based (i.e. Project Manager, Site Manager, Project Engineer, Project controller), • Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce, • Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base, • Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results., • You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market., • Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting, • Willingness to travel up to 40%, • Candidates must be able to work in London 3 days a week If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for. **By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

📢Full Job Description: ___ (May to need be accessed via Desktop or our Careers website: )📢 Role: Principal Consultant 📍 Location: London ⏰ Full Time - Permanent 🏢 Directorate: Land Referencing 💼 Salary: Competitive About Us: Ardent is the UK’s leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regeneration projects from concept to delivery. We are passionate about delivering life-improving change for communities and future generations. Role Purpose: As a Principal Consultant in Land Referencing, you will lead and manage land referencing activities for major infrastructure and regeneration projects. Your role will involve liaising with landowners, providing technical advice, and ensuring the quality and accuracy of land referencing outputs. You will be pivotal in enhancing team engagement, driving commercial performance, and fostering a culture of inclusivity, health, safety, and wellbeing. Key Responsibilities: • Boost team engagement by suggesting and supporting targeted initiatives, keeping track of progress regularly, and contributing to a welcoming and inclusive work environment., • Liaise with landowners and colleagues, providing technical advice on land referencing outputs to clients and junior team members, strengthening relationships and improving project delivery., • Support cross-functional collaboration between Ardent’s directorates and increase the awareness and position of the Land Referencing team within the project team and wider business., • Promote a culture of wellness within your team, identifying health and wellbeing issues early and proactively engaging with People & Culture to address concerns., • Encourage regular communication on health & safety issues and performance, ensuring team members have the right PPE and resources when working on site., • Provide guidance and advice to clients in a technical capacity, demonstrating leadership traits including taking ownership of tasks, confidently advising and reporting to clients, and fostering positive working relationships., • Demonstrate strong judgment by managing and resolving conflicts diplomatically, finding common ground among stakeholders, and aligning communication efforts with organizational goals. Skills & Experience: • Strong proficiency in building effective working relationships with clients and other stakeholders, both internally and externally, enhancing cross-functional teamwork and aligned decision-making., • Ability to inspire, develop, and empower high-performing teams by enhancing productivity and promoting a culture of trust and accountability., • Demonstrates strong strategic workforce planning by identifying and addressing resource gaps within the team, sourcing candidates by leveraging industry networks, ensuring timely recruitment and alignment of team capabilities with organizational objectives., • Proven ability to deliver all technical elements of land referencing projects, understanding and advising internally and externally, with awareness of differing consenting regimes across DCO, CPO, and TWAO projects., • Strong analytical skills in identifying discrepancies between project scope and client requirements, raising potential variations with the Project Account Manager/Director, client, and Finance Director as necessary., • Excellent communication skills to explain complex technical outputs to non-technical audiences, translating spatial analysis into clear, actionable insights., • Ability to contribute to winning work through producing successful tenders and securing repeat business from existing clients. Pay Range and Compensation Package: ✨ Hybrid working ✨ 25 days of annual leave (with options to buy or carry over) ✨ Enhanced maternity and paternity pay ✨ Company pension scheme ✨ Benenden Health Care (mental health support, 24/7 GP services, physiotherapy, optical and dental cover, personal accident protection) ✨ Cycle to Work scheme, electric car leasing, recognition awards, long service leave, discretionary annual bonus scheme Equal Opportunity Statement: 🌈 We’re proud to be an equal opportunities employer, and we’re passionate about creating a workplace where you’re empowered to bring your authentic self to work every day. We are committed to building a diverse, inclusive team where everyone belongs. We welcome talent from all backgrounds and actively encourage applications from underrepresented groups. 🚀 If you’re ready to grow with a business that’s scaling rapidly and making a real impact, you’re in the right place! ✉️ To apply or learn more about this opportunity, please submit your CV to or reach out to Savanna Poselay at

Building Services Contract Manager M&E Service Provider Commercial Building - City of London £65-68,000 Salary Car Allowance Annual Bonus Pension Etc Our customer are one of the leading FM and HVAC services providers in the UK and with global coverage, who seek a Contract Manager to run one of their long-held accounts for a large Museum based close to Oxford Street in Central London. This organisation are responsible for planned and reactive maintenance to electrical, mechanical and general building services systems within this building, man-management of a team of multi-skilled engineers, support staff as well as liaison with specialist contractors to deliver a 5* service. Guideline salary for this position is up to £68,000 for the right individual, while package comprises of a car allowance (£5,000) as well as a discretionary bonus of up to 20%, as well as a standard company pension. Day-to-day duties and responsibilities include but are not limited to: • Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management, • Delivery of contractual commitments and monthly, quarterly and annual reporting to the client, • Delivery of internal monthly reporting and presenting to senior stakeholders, • Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements, • Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability, • Ensure succession planning arrangements are in place, • Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I, • Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services, • Direct management and engagement of preferred/approved supply chain, • Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience, • Delivering complex projects and ensuring successful delivery, • Risk management - identify risk and adopt appropriate mitigation measures, • Compliance management – ensuring all activities comply with current statutory legislation While candidates do not need to be qualified in an engineering it is preferable, any interested parties must have a demonstrable history of delivering M&E maintenance or TFM contracts within a commercial / corporate services environment. Person Specification • Experience as an operational and serviced focus leader, in a similar role, • Possess solid understanding of contract commercials, • Be innovative & have proven capabilities to develop & grow contracts / portfolio, • Experience at interfacing at all levels throughout an organisation, • Able to command credibility and can influence a broad range of stakeholders, • High level of personal credibility, customer relationship management, networking and interpersonal skills, • Proven change management experience in the development & implementation of strategic plans, • Exceptional collaboration and community building skills, • Understanding of contracts and commercial models in the market, • Understanding of Industry knowledge and trends Based in the Central London, the building is a heavy footfall site popular with tourists. As such, the successful individual will be customer-focused and articulate, capable of delivering a strong service, be reachable and accountable with regular meetings, and drive positive culture for the site-based team. With a huge range of contracts across multiple sectors within the commercial environment including Real Estate and Corporate, Healthcare and Critical Engineering, there are multiple avenues for progression for a dedicated and motivated contract/account manager looking to further their career.

Cost Engineering Lead As our Cost Engineering Lead, you will play a pivotal role in ensuring the financial health and success of our programmes. Your expertise will drive accurate cost control, robust forecasting, and value optimization, directly influencing the efficiency and effectiveness of our project delivery. By establishing performance measurement techniques and supporting risk and change management, you will provide critical insights that shape our strategic decisions and project outcomes. What's in it for You? Career Growth: Join a global trailblazer and work on high-impact projects that shape the future of industries Collaboration: Work closely with global organisations, delivery teams, and clients to manage complex construction projects Innovation: Be at the forefront of innovative approaches to major complex civil infrastructure programmes Flexibility: Enjoy a hybrid work environment 2-3 days per week at Jacobs or client offices to foster collaboration within a supportive environment Recognition: Your expertise and commitment will be valued and leveraged to drive significant improvements in programme delivery We Offer Competitive salary: We offer compensation that reflects your skills and experience Flexible Work Arrangements: Benefit from hybrid, part-time, and flexible working hours, patterns, and locations 24 days holiday + option to buy a further 10 days Robust Pension Contributions: We offer enhanced pension contributions up to 10% to secure your future Comprehensive Health Coverage: Single medical cover and Digital GP service, with options to add your partner and family Family Planning Support: Access to fertility healthcare and family planning services Enhanced Parental Leave: Enjoy enhanced parental leave pay and free membership to employee assistance and parental programs 4 Life assurance at 4x your salary Income Protection: Financial security in case of long-term illness or injury Wellbeing Hub: Free access to wellbeing apps like Calm and Daily Burn Professional Development: We cover professional membership fees and provide continuous professional development (CPD) opportunities Community Engagement: Participate in charity matched-funding, paid volunteering time, and charitable donations About the Opportunity In this Cost Engineering Lead role, you will: Ensure Compliance and Functional Direction: Adhere to Programme Controls Policy, Strategy, and Plan, while providing direction for Cost Engineering and aligning with other PMO functions Manage and Control Costs: Develop and improve Cost Management systems, ensuring accurate cost control, change and baseline management, and robust forecasting Implement Earned Value Management (EVM): Establish performance measurement of projects using EVM and similar techniques, providing data-driven insights into performance Drive Risk and Change Management: Align risk and cost processes to support forecasts, and proactively support the identification and management of risk and change Collaborate and Coordinate: Work with Cost Engineers and Control Account Managers to standardize and ensure consistency of Cost Management processes, supporting other Programme Controls functions as required Manage Reporting and Interfaces: Ensure the reported cost position is accurate and reconcilable, managing the cost interface with other functional leads and supporting monthly Board Reporting data on cost-related matters Significant experience in Cost Engineering with expertise in cost management methodologies and techniques Knowledge of estimating, scheduling, and risk management techniques; understanding of contracts like NEC3/4; working knowledge of industry-standard Project Control Systems; and understanding of WBS and other data structures Strong client interface skills, proficiency in report writing and presentations Proactive, collaborative, goal-oriented, and resilient, with the ability to anticipate potential issues, work effectively with team members, set clear objectives, and maintain performance under pressure A relevant degree and membership in professional associations such as RICS, ACostE, or CICES Similar job titles this might be known as include: Cost Control Manager Cost Engineer Lead Principal Cost Engineer Associate Cost Engineer Associate Director Cost Engineer Cost Manager Please note that we are looking for a more traditional Cost Engineer skill set than Quantity Surveying for establishing PMO Controls for this role. Jacobs operates a hybrid work environment and a 40 hour working week as standard. Ideally London or SE England based Are you ready to challenge today and reinvent tomorrow with Jacobs Join us and make a significant impact on our projects, driving excellence and innovation in cost management! Good luck with your application #LI-EG1 #LI-HYBRID Bristol|Bristol City|United Kingdom Wokingham|Berkshire|United Kingdom Peterborough|Cambridgeshire|United Kingdom Birmingham|West Midlands|United Kingdom Manchester|Greater Manchester|United Kingdom London|Greater London|United Kingdom London|Greater London|United Kingdom Project Controls Water

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK's largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 23 million Clubcard holders, our closed-loop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel. We're here to help brands Shape What Britain Buy s. We're looking for a talented Senior Client Partner who expects more from their career . This is a chance for someone to be part of building out and selling our media offering. Focusing on selling and planning to support Partner Clients, the Senior Client Partner has accountability for a client account, or set of accounts, and / or supports the Senior Manager, Media Sales on Strategic Partner Clients directly selling online and offline media solutions to some of the world's leading advertisers. Taking a consultative approach, your will be responsible for meeting and exceeding targets through offering media solutions across desktop, mobile, programmatic, CRM and stores to leading CPGs. You will be responsible for the delivery of quality work that meets the client's needs and addresses their business problems, driving revenue and long-term sustainable commercial growth. You will regularly be involved with pitches for new work, approaching these with both a customer first and commercial mindset. What you'll be working on • Create compelling advertising solutions, powered by first-party data across the retailer's media platform., • Passionately advocate and model the delivery of first-class customer service to your client base, holding yourself to the highest standards., • Drive client vision with key stakeholders within a client's roster (Retailer teams, Brand, Digital, Loyalty, Shopper Marketing) to create deeper partnerships and opportunities., • As day-to-day account manager, working with Media Planning on the delivery of best-in-class responses to client briefs as well as driving best-in-class ways of working with the client., • Partnering with (Retailer's) Buyers within your category for a full understanding of category strategy, aligning with client plans., • Confidently pitch, presenting proposals/business cases to clients., • Collaborate with the cross functional teams within Tesco Media such as Strategy and Enablement teams to proactively provide thought leadership into your team's client accounts making sure relevant market trends affecting their business, and developments in the wider advertising and communications industry are included., • Continuously seek new revenue opportunities, manage your own sales pipeline & forecast to ensure ambitious quarterly and annual revenue targets are hit or exceeded., • Collaborate with colleagues in your team with a motivational attitude, always driving forwards and seeking growth opportunities., • Demonstrated ability to lead and own client relationships., • Demonstrated ability to develop a strong sales pipeline, forecast accurately and achieve challenging quarterly and annual targets., • Results-driven, self-motivated and highly goal-oriented in order to achieve ambitious targets., • Confident communicator and presenter, comfortable in fast-paced environments and changing situations., • A consultative style with the ability to understand clients' business needs and position solutions in a timely and personalised way., • Strong track record of high-level negotiation and successful internal and external relationship management., • Ability to work in a fast-moving company and be adaptable to change., • A breadth of sales/account management experience preferably in a retail environment., • A team player with the ability to collaborate with internal departments and teams. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Day Centre Manager Meadows House Residential and Nursing Home, 95 Tudway Road, Kidbrooke, London, SE3 9YG £17.18 per hour 15 hours a week Why work for us? We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and work hard as a team. There's loads of training and promotion opportunities available for those who want to pursue it and everyday job satisfaction at Meadows House for all regardless of role. Sanctuary Care has over 100 care homes and you can 'feel' the difference a team makes the moment you step through one of our doors. The team at Meadows House is special and we're looking for special people to join us. Become a part of it and apply for this role. Here's more about the role: • Lead and manage a high-quality, commercially viable day care service that meets customer needs and complies with all contractual, legislative, and organisational standards., • Recruit, develop, and support skilled staff, ensuring performance excellence and alignment with service requirements., • Oversee financial operations, including budgeting and cost control, to maximise income and ensure value for money., • Level 4 in Management of Care or equivalent, • Extensive senior management experience within the care sector with deep understanding of regulatory requirements, hands-on experience in supported care environments, and proven success in leading and managing staff teams. Your Mind and Body • Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period), • Confidential 24/7 employee advice service (Includes medical and legal advice), • Wellbeing resources through our employee platforms including Aviva Digicare, • Additional compensation for overtime, • Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice, • Exclusive discounts through our e-hub platform, • Securing your future with our contributory pension plan, • Life assurance, • 20 days annual leave plus bank holidays (pro rata), • Complimentary meals during long shifts, • Growth and development with us through comprehensive training and internal career opportunities, • Ability to be part of our inclusive staff networks like the Parent Network and Disability Network, • Loyalty recognition scheme for 12 month's service onwards The reference number for this position is 225923 If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Job Segment: Nursing Home, Inspector, Manager, Healthcare, Quality, Management

Your Team Responsibilities As part of a team covering UK and Ireland, the Analytics Sales Specialist contributes to business development by acting as an expert in MSCI solutions and Analytics products which include RiskManager, BarraOne, Barra Portfolio Manager, HedgePlatform and Wealth Manager. The Sales Specialists will use their knowledge of the investment management process, performance attribution, regulation and contacts to work with client/prospect organizations and identify solutions in order to close sales opportunities. This role requires involvement in all aspects of the sales cycle including relationship building and management, product demonstrations and contract negotiation. In this role, the Sales Specialist will work closely with MSCI's Global Client Service, Client Consultants, Marketing, Product Management and Finance departments. Your Key Responsibilities • Help MSCI's Analytics product line to achieve targeted revenue goals, • Strategic territory and account planning to identify and close sales opportunities, • Achieve targeted revenue goals within the respective sales territory, • Answer detailed client inquiries about products and methodologies, • Work closely with other functions (client service, legal, contracts, billing, etc.) to ensure that all clients requests / inquiries are managed appropriately, • Proactively solicit client feedback regarding new initiatives and future product development, • Provide feedback from clients to Marketing, Sales, Research and Product Development groups, • Attend relevant industry eventsYour skills and experience that will help you excel • Strong analytical and quantitative skills; Understanding of/experience dealing with major financial institutions including Asset Managers, Hedge Funds, Broker Dealers, Pension Plans, and/or Consultants; Strong understanding of the global equity and fixed income markets; A self-starter and highly motivated; ability to work individually and within a team; Thorough understanding of the investment management process; Someone who enjoys intellectual and analytical challenges, • Understanding of and in-depth experience dealing with major financial institutions, especially institutional investors, • Strong understanding of financial markets, • Minimum of 5 years sales experience and at least 7 years of experience in financial services, • Excellence in both individual achievement as well as teamwork with a diverse set of departments, • Bachelor's Degree Required; MBA or Masters Degree preferred, • Excellence in spoken and written English required, • Experience in Portfolio Management is plus About MSCI What we offer you • Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing., • Flexible working arrangements, advanced technology, and collaborative workspaces., • A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results., • A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients., • Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development., • Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com Sales and Relationship Management Build and maintain trusted client relationships with the world's leading providers and seekers of capital. Find out more... Analytics Shape our industry with powerful analytics Do you want to help modernize risk and portfolio management for investors? Whether you're working with hedge funds, asset managers, sovereign wealth funds or the companies that manage your pension plans, the problems you help solve in Analytics will have a real impact, and your ideas will be embedded in investment ecosystems around the globe. Find out more... Quotes from Mariana Gauna, Vincent Ku, Nitesh Rajpal

Commercial Manager - Utilities Base Salary: £110k Benefits: Executive Car/Allowance, Pension, Bonus and Family Healthcare Location:UK/Hybrid Sector: Utilities Our client is a leading utilities contracting firm is seeking a driven and experienced Commercial Manager to join its team. This is a pivotal role, with the successful candidate taking full ownership of all commercial aspects of key projects, from initial tender and contract negotiation to financial close and final account settlement. You will be responsible for proactively managing commercial risks, ensuring project profitability, and building strong relationships with clients and suppliers. This position is ideal for a Senior Quantity Surveyor with a strong background in the utilities or civil engineering sector within the UK. The Role • Develop and implement commercial strategies for all projects., • Lead negotiations with clients, subcontractors, and suppliers to secure favourable terms., • Oversee project budgets, cost forecasting, and reporting to ensure financial targets are met., • Identify and manage commercial risks, implementing effective mitigation strategies., • Mentor and guide a commercial team, fostering a culture of high performance and professional growth., • Manage and resolve any contractual disputes or claims effectively. The Person • Proven track record in a senior commercial or quantity surveying role within the UK utilities or multi-utility connections sector., • Comprehensive understanding of JCT and NEC3/NEC4 contracts and relevant UK contract law., • Exceptional negotiation, communication, and leadership skills. A strategic thinker with a keen eye for detail., • Highly motivated, results-oriented, and able to thrive in a fast-paced environment. Unfortunately, due to our high number of applications we are unable to respond to all applicants. If you do not hear back within 2 weeks of submitting your application, please assume your application has been unsuccessful.

My client, a fast-growing and innovative SaaS leader at the forefront of climate technology, is seeking a proactive Senior Account Manager to join their mission-driven, remote-first team. This is a rare opportunity to be part of a company transforming how the manufacturing and construction sectors — responsible for over 40% of global CO₂ emissions — are decarbonising. In this role, you will own the full 360° sales cycle, from building and nurturing strong client relationships and driving renewals to leading strategic growth initiatives. If have SaaS experience, are passionate about delivering outstanding client success and making a meaningful impact on sustainability, this could be the next exciting step in your career. Interested? Please reach out to Hannah Lyttle.

Key Account Manager – Leading Fitness and Wellness Provider This is a rare opportunity to join a global fitness and wellness brand in a Key Account Manager role. My client is focused on innovation and design which enable their fitness and wellness products to enhance people’s life experiences, whether at home, in club or beyond. The main responsibility of the Key Account Manager is to identify and win new business within the health and fitness sector. You will hit or exceed revenue sales targets through excellent account management and new business development. Working to achieve daily, weekly, monthly and annual KPi’s in addition to meeting the revenue targets is essential. This role can require extended hours and travel, mainly within the UK and occasionally abroad, therefore commitment and flexibility is important. Key Responsibilities: • Meet or exceed sales targets as agreed with the Key Account Director within agreed gross margin guidelines., • Develop and maintain strong relationships with prospects, customers and strategic partners to create sales opportunities., • Stay up to date on market conditions within the territory/sector, including the competition and in conjunction with the Head of Sales, develop and execute an annual sales strategy to maximise results and efficiency., • Working both individually and with the Sales Support team, ensure that daily, weekly, monthly and annual activities and pipeline forecasting are always accurate and up to date within the CRM system., • Compile sales and accurate forecast reports as required by the Key Account Director, • Deliver product training both on use of products as well as the benefits of the products to the customer’s staff at all sites on a regular basis., • Attend internal sales meetings as required and represent the business at trade shows and new products launches as required., • Attend all customer installations to whom you have sold product and support other Key Account installs when required. Profile Experience: • Proven selling and presentation skills into health and wellness sectors., • Self motivated, KPI driven and a desire to succeed., • Efficient in time management and personal organisation skills., • Highly developed communication skills, both written and oral., • A good existing network in this territory and sectors with a strong knowledge and understanding of specific requirements to secure business., • Must think outside of the box, be innovative and solutions driven, • A good team player willing to support and help to develop colleagues., • Proficient in MS Office, in particular PowerPoint, Word and Excel. For further information on this fantastic job in the fitness and wellness sector please contact James now!

Hybrid in London Battersea Office and UK Field Based Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited bring on a National Account Manager - Indirect Channel to our UK team. OVERVIEW: As part of the phenomenal growth SharkNinja has achieved over the last few years, we are looking for a National Account Manager - Indirect Channels for the UK. This position will be key to driving the next phase of the UK business development and to reinforce the team. Working closely with the product team, marketing team and Digital team and with the European Hub, this person will be accountable of the customers growth. The National Account Manager plays a crucial role in the company's success by driving revenue growth, nurturing key customer relationships, and contributing to the development of the overall sales strategy. This position requires a combination of sales expertise, strategic thinking, and strong leadership abilities to excel in achieving business objectives. Here are some of the EXCITING things you’ll get to do: • Manage a portfolio of strategic national accounts within the Indirect Channel, and act as the main point of contact for these clients. Develop strong relationships with key stakeholders within the accounts to understand their business objectives and identify opportunities for growth., • Sales and Revenue Generation: Drive sales growth by developing and implementing account-specific sales strategies and initiatives. Work towards achieving sales targets and revenue objectives for the assigned accounts., • Business Development: Identify new business opportunities within existing accounts and pursue new national account partnerships to expand the company's customer base and market share., • Contract Negotiation: Lead contract negotiations with national accounts, ensuring favorable terms for both parties while maintaining the company's profitability and financial goals., • Cross-Functional Collaboration: Collaborate with internal teams, including marketing, product development, operations, and finance, to deliver solutions that meet the needs of national accounts and align with the company's overall strategies., • Market Analysis: Stay informed about industry trends, market dynamics, and competitor activities. Utilize this information to develop insights and recommendations for enhancing the company's competitive position within the market., • Forecasting and Reporting: Provide regular sales forecasts, performance reports, and updates on account activities to senior management. Keep accurate records of account interactions in CRM systems., • Customer Success and Satisfaction: Ensure high levels of customer satisfaction by proactively addressing any issues or concerns raised by national accounts promptly and effectively ATTRIBUTES & SKILLS: • Bachelor's degree in Business, Marketing, or a related field., • Proven experience in national account management or a similar sales role, with a track record of meeting or exceeding sales targets., • Strong negotiation and contract management skills., • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders., • Strategic thinking and analytical abilities to identify growth opportunities and develop effective sales strategies., • Familiarity with CRM software and other sales and reporting tools., • Knowledge of the industry or market relevant to the company's products or services is highly beneficial., • Willingness to travel nation-wide for business meetings and client visits as required.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are seeking a dynamic and experienced AIRS Sales Specialist to drive the growth of our AIRS business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. You will report to the District Sales Manager. Your Impact • Join the fastest growing team where experience meets cutting-edge solutions, • Build and cultivate strong customer relationships, driving business growth within the region, • Partner with the core sales team to align customer strategies and engagements with AIRS business objectives, • Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement, • Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers, • Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions, • Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients, • Travel domestically as needed to meet with customers and attend key business events Qualifications Your Experience • 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry, • Extensive platform selling experience in complex sales with multiple buying centers, • Experience selling Appsec or CNAPP (DevSecOps, CloudOps) solutions is highly preferred., • Experience selling GenAI products preferred, • Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations, • Expertise in applying complex solution sales methodologies to drive results, • Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy, • Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams, • Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred, • Willingness to travel domestically as necessary to meet business needs Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Key Account Manager – Dental & Medical Devices (Central London) Location: Greater & Central London Salary: £40,000–£50,000 basic (DOE) OTE: £90,000–£100,000+ (Uncapped Commission) Package: Company car or £600/month allowance, laptop, phone, pension, holidays The Opportunity This is a strategic Key Account Manager role with a premium dental and medical technology provider. It’s ideal for a commercially driven sales professional ready to take ownership of high-value relationships across London. You’ll manage and grow partnerships with corporate dental groups, hospitals, and universities, representing a cutting-edge portfolio that includes implant systems, digital workflow solutions, and surgical instruments. The Company A fast-growing manufacturer and distributor of premium dental and medical devices, known for innovation, clinical credibility, and customer-first partnerships. With strong UK expansion plans and a collaborative culture, the business offers long-term career growth for ambitious sales professionals. The Role You will be responsible for: • Managing and expanding strategic accounts across London (e.g., Portman, Bupa, NHS Trusts, universities), • Leading tenders, contract renewals, and commercial negotiations, • Identifying new business opportunities within DSOs and hospital networks, • Delivering product presentations and demonstrations to clinicians and procurement teams, • Collaborating with marketing, product, and leadership teams on key initiatives The Ideal Candidate You are a proven B2B field sales professional with experience in healthcare, medical, or dental sectors. You’re confident engaging senior stakeholders, commercially astute, and thrive in strategic account environments. You will bring: • Success in B2B sales (medical, dental, or healthcare preferred), • Experience managing key accounts or selling into DSOs/hospitals, • Strong presentation and negotiation skills, • A proactive, hunter mindset with long-term relationship focus, • High personal credibility and strategic thinking The Package • Basic Salary: £40,000–£50,000 depending on experience, • On-Target Earnings (OTE): £90,000–£100,000+ with uncapped commission, • Company Car or Allowance: Fully expensed company car or £600/month car allowance, • Tools Provided: Laptop and mobile phone, • Holiday Entitlement: 25 days annual leave plus bank holidays, • Pension: Company pension scheme How to Apply If you’re ready to represent innovative technologies and build long-term partnerships across London’s healthcare landscape, apply now for immediate consideration.

Grocery Channel Controller MacGregor Black are partnering with a Leading International Chilled Food Manufacturer on the search for a Grocery Channel Controller. This is a full-time hybrid position based close to London, United Kingdom. This is a pivotal commercial leadership opportunity within a purpose-driven, values-led food business. You’ll take full ownership of a major UK retail account, playing a central role in driving growth and safeguarding one of the organisation’s most profitable customer relationships. Alongside managing this flagship account, you’ll lead and develop a small commercial team, including a National Account Manager and a National Account Executive. Key Responsibilities: • Own the full P&L and commercial strategy for a key retail account, driving growth through strategic collaboration and executional excellence., • Lead customer-specific projects and innovation pipelines, managing complexities within a multi-layered stakeholder environment., • Line manage and develop a National Account Manager and a National Account Executive, ensuring performance, team cohesion, and long-term development., • Translate data and insights into actionable commercial plans, collaborating with internal teams including Supply Chain, New Product Development, Technical, Category, and Operations., • Work closely with cross-functional teams across UK manufacturing sites to consistently meet service, quality, and commercial objectives., • Play a key role in shaping broader customer strategy, sharing best practices and commercial insights across a wider portfolio. What We're Looking For: • Proven experience managing a major UK retailer food account at a senior or equivalent level, with strong knowledge of its systems, stakeholder ecosystem, and strategic priorities., • Deep category expertise in complex proteins such as fish, meat, poultry, or dairy., • Strong ownership of P&L with a track record of managing significant turnover and driving profitable growth in both own-label and branded environments., • Demonstrated ability to influence and lead within a matrix organisation, managing diverse internal and external stakeholders across commercial and operational functions., • Commercially astute and insight-driven, with a proactive approach to identifying and capitalising on new opportunities while maintaining rigorous attention to detail to ensure timely delivery., • Experienced team leader capable of coaching and developing others, balancing hands-on involvement with accountability. For more information, please contact Jon McNeish today.

This is an exciting opportunity for an ambitious digital marketer to join a fast-growing, and fast-paced digital marketing agency. This is a client-facing, front-line management role suited to someone with a strong passion for digital marketing. The ideal candidate will be eager to learn, driven to succeed, and constantly curious—always looking to challenge the status quo in pursuit of operational efficiency and client value. They should be comfortable offering bold and confident recommendations, demonstrating leadership grounded in both creative insight and analytical expertise. The role involves working across Paid Search and Paid Social, including the planning, creation, management, and optimisation of paid advertising campaigns across platforms such as Google Ads, Microsoft Ads, LinkedIn, and other biddable media channels. Key Responsibilities: • Lead performance across Google Ads, Bing Ads, Meta Ads (eCommerce and B2B)., • Own paid media campaigns end-to-end: research, planning, trafficking, optimisation, troubleshooting, budget management, and reporting., • Drive strong results against client KPIs—purchases, leads, ROAS, and more., • Build and maintain excellent relationships with clients, vendors, and internal teams., • Deliver clear, data-driven client communication and analysis., • Develop strategic account roadmaps aligned to client goals., • Collaborate with team leads on strategy and performance planning., • Mentor junior team members, sharing best practices and ensuring quality delivery., • Stay up to date with platform changes, beta features, and industry trends to test and apply new opportunities. Experience we're looking for: • 5+ years' hands-on experience managing Paid Search, Paid Social, and Shopping campaigns—ideally in an agency setting., • Proven ability to lead client accounts and coach team members., • Strong performance marketing background, with a track record of exceeding KPIs., • Confident in data analysis, reporting, and simplifying insights for clients., • Excellent communication, presentation, and stakeholder management skills., • Comfortable balancing strategic thinking with tactical execution., • Proficiency with Google Analytics/GA4; experience with CRMs and first-party data is a plus., • Familiarity with Google Tag Manager and app tracking tools (e.g. Branch, AppsFlyer, Firebase), alongside experience in advanced lead scoring tactics. Knowledge of offline conversion uploads and campaign optimisations (such as click tracking imports) would be highly advantageous. 25 days annual holiday Profit-share bonus Performance-related bonus