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As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Works closely with directors and senior staff to shape and refine property management services. Supports strategic planning, performance goals, and long-term business growth. Engages landlords, tenants, and stakeholders to assess needs and gather feedback on service delivery, pricing, maintenance, and communication standards. Conducts regular market reviews to benchmark PREEM LIMITED’s services against competitors. Prepares reports and suggests innovations to boost competitiveness in the UK market. Oversees day-to-day property management operations, ensuring effective client account handling, high service levels, tenant satisfaction, and legal compliance. Recruits and trains junior sales staff. Leads onboarding and continuous training to ensure all team members understand procedures, legislation, and service standards. Produces internal reports and strategic proposals for leadership, focusing on service quality, compliance, occupancy, and business development opportunities. Stays up to date with property laws, maintenance technologies, and competitor offerings to enhance the company’s value and improve client retention.
Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK. This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?
Business Sales & Development Executive – Automotive Remapping | Willesden (Full-Time) Salary: £24000–£27,000 + Commission | Location: Willesden, NW London Hours: Monday to Friday, 8:30am–6:00pm Are you a driven, confident, and results-focused individual with a passion for performance vehicles and sales? Join our growing remapping company based in Willesden, offering cutting-edge tuning solutions and mobile services across London. We’re looking for a Sales & Business Development Executive to lead the growth of our client base, develop trade partnerships, and drive revenue through strategic outreach and conversion. This is a hands-on role ideal for someone who thrives in a fast-paced, entrepreneurial environment. 🔧 Responsibilities: - Generate new B2B and B2C leads via cold calling, social media, and in-person visits - Manage inbound sales inquiries and close appointments - Build long-term relationships with garages, dealerships, and fleet operators - Identify and exploit local and regional growth opportunities - Work alongside the technical and admin team to ensure a seamless client experience - Track KPIs and report weekly progress to the Director 💼 Requirements: - Proven experience in sales, business development or account management - Excellent communication, negotiation, and follow-up skills - Automotive/remapping/tuning industry knowledge is a major bonus - Self-motivated with a proactive, can-do attitude - Ability to work independently and meet ambitious targets 🎯 What We Offer: - Base salary + uncapped commission structure • Company Mobile • Fun, supportive work culture with a tight-knit team, • Opportunities to grow with the business and influence strategy ⸻ Apply now and be part of a forward-thinking company that’s redefining performance tuning across London.
Salary: £70000.00 per annum dependent on experience & qualifications Position: Full Time (37.5 hours per week) Positions available: 1 Registered Manager – Children’s Home Alexandra Children’s Home is a newly established home for children 12-17 years old, and due to up-and-coming expansion, we are currently looking for Registered Managers for our Therapeutic Children’s Homes who are keen for a new and exciting role. Competitive Salary of £70,000 per annum. We offer 36 days paid annual leave per year and a loyalty scheme which rewards you with extra annual leave following 2 years of service. The role of a Registered Manager is the person with overall responsibility for day-to-day management of the Children’s Home and is accountable for the delivery of a high quality of service provision, incorporating care, welfare, safety and security of all children and young people in their care in order for them to achieve a secure base. Supporting, leading and managing a team of staff who will provide protection and support the children with their physical, psychological, emotional & social development. Person Specification Essential · Due to Ofsted Regulations, all employees in our Residential Service must be over 20 years of age. · Experience of working in a Senior or Strategic Role within a children’s residential care setting · Level 3 Diploma in Children’s Residential Service or equivalent · GCSE in Maths and English at C Grade of above · Physically fit · Resilient, enthusiastic and motivated person · Proven ability to lead staff teams and line management experience, including supervisions · Excellent communication skills, both verbal and written · Calm, approachable manner, adaptable and non-judgemental · Able to work under own initiative and as part of a team · Excellent organisational skills · Knowledge of Child Protection & Safeguarding · GCSE in Maths and English at C Grade or above · Ability to drive and holds a current driving licence Desirable · NVQ or Diploma Level 5 in Leadership & Management in Residential Children’s Services or equivalent · Previous experience in a Deputy Manager or Registered Manager role in a Residential Children’s Care Setting · Social Work Qualification of Equivalent · Any relevant or transferrable skills, such as First Aid trained · Knowledge of the Children Act & Children’s Homes Regulations · Understanding and knowledge of Therapeutic Approach to Childcare Duties & Responsibilities · In accordance with Alexandra health and safety policies and procedures, the registered individual is responsible for ensuring Health and Safety guidelines are adhered to. · Responsible for keeping an up-to-date register of all young people being admitted transitioned to another provision and discharged from the service. · Ensure operational manning levels are maintained within the home. The registered manager must liaise with the HR team to arrange and assist in interviewing new staff. · Ensure that you and your staff work in accordance with the Statement of Purpose and Function of the home. Understand, update and continuously improve relevant Alexandra Children’s Home documents to include The Statement of Purpose, Young Person’s Guide, policies and practice standards; seeking approval and communicating changes to others as appropriate. · Demonstrate effective leadership to direct and support the staff team to deliver person centred childcare working towards the best outcomes for each young person · Manage, supervise and mentor staff; organize work patterns and training, and conduct and record regular supervisions and appraisals. · Demonstrate a working knowledge, implement, adhere to and give guidance to other staff on: Children’s Homes (England) Regulations 2015, The Children Act 1989 & 2004, Care Standards Act 2000, Equal Opportunities Policies, National Quality Standards for Children’s Homes, and Local Authority Child Protection Procedures, and any subsequent changes to said legislation. · Demonstrate a working knowledge of Ofsted Inspection guidelines, promptly implementing any recommendations following an Inspection. Timely notification of any significant events or changes within the home, including completion of Regulation 45 Reports within the given timeframe as instructed by Alexandra Children’s Home. · To ensure that you and your staff team implement and adhere to Alexandra Children’s Home Safeguarding Policy and Local Authority Safeguarding procedures. · Work cohesively and in partnership with team members and other professionals (Social Workers, Police, Education, and Health) to contribute and monitor the multidisciplinary assessment of children’s needs, support children in order for them to reach their full potential as outlined in their care plans, and in accordance with Alexandra Children’s Home Policies & Procedures, Local Authority Instructions and relevant legislation. · Ensure Local Authority Social Workers are notified of all significant events, incidents, important changes and physical interventions within 24 hours. · Ensure that young people receive a sensitive residential service which best meets their individual social, racial, psychological, educational, cultural, physical identity and health care needs according to the Statement of Purpose and Function of the Home and Alexandra Children’s Home policies and procedures, and children facing particular crisis and stresses are offered appropriate additional support in a timely manner. · Organising the availability and deployment of staff within the home and wider Alexandra Children’s Home Community, ensuring rota’s are covered to meet regulations mandate. · Ensure that the home is fit for purpose by ensuring that Fire Regulations and Health and Safety Regulations are met, Quality Assurance and Regulation 44 Reports action points are addressed promptly. Appropriate records are kept and that fire drill procedures are adhered to in accordance with Alexandra Children’s Home policies and procedures. · Manage Performance and Development by using regular staff supervisions and annual appraisal process in order to promote a culture of self-awareness and understanding. Working in partnership with Senior Management and Human Resources to address and manage any issues of poor performance or misconduct · Participate effectively in the on-call duty system. · Attend monthly Manager, TDP, Community and house meetings and implement any actions as agreed. · Complete appropriate training including the level 5 diploma in Leadership and Management within the required timeframes, ensuring that an up-to-date training record is maintained. · Additional responsibilities will include representation to Local Authorities and at panels, conference meetings and Strategy Groups; and analysing trends and Quality Assurance documentation to constantly strive to improve standards for young people in our care. · Undertaking other duties as may be deemed appropriate from time to time. We are looking for candidates who have proven managerial skills in a Residential Care Setting and are passionate about improving the lives and outcomes for children and young people. We are an activity-based company and promote the well-being of our young people through a wide and varied programme of activities, sports and hobbies. Alexandra Children’s Home is committed to safeguarding & promoting the welfare of children & young people. The post is subject to an enhanced DBS disclosure, an employment background check, satisfactory references & verification of right to work in the UK. CVs will not be considered without an application form.
📌 Job Title: Business Development Manager Company: BOJIDARA LTD Location: 25 Cabot Square, 14th Floor, London, E14 4QA Job Type: Full-time, Permanent (In-Person Field Role) Salary: £53,000 Gross Per Annum Sector: Luxury Perfume & Cosmetics Wholesale 🏢 About Us BOJIDARA LTD is the exclusive UK representative of Maïssa Parfums, a prestigious French luxury perfume house. We are on a mission to build strong retail distribution for Maïssa in the UK by placing our perfumes in select boutiques, department stores, niche retailers, and high-end concept stores. We are looking for a highly connected and proactive Business Development Manager to lead this growth — someone ready to deliver results from day one. 🎯 Your Mission You will be responsible for establishing new sales points and closing B2B deals with retailers across the UK. You must be able to identify where Maïssa should be sold and make it happen through your network, presence, and initiative. 🔑 Key Responsibilities Identify and open new stockists and distribution opportunities across the UK. Pitch and present Maïssa perfumes to high-end retailers and concept stores. Build long-term partnerships with buyers, boutique owners, and retailers. Attend and represent the brand in perfume fairs, exhibitions, and events. Design and execute regional expansion plans (starting with London, then nationwide). Monitor sales performance and client satisfaction to ensure high retention. Report directly to the company director and collaborate on strategic decisions. 👤 Who We're Looking For Someone with a strong network in retail and cosmetics distribution across the UK. Previous experience in luxury sales, fragrance distribution, or brand development. Excellent negotiation, presentation, and relationship-building skills. Results-driven with a clear focus on immediate commercial outcomes. Fluent in English (Arabic or French is a plus). Able to work from our London office and travel regularly within the UK. 💼 What We Offer A competitive base salary of £53,000 per annum Commission structure possible based on performance Exclusive rights to promote and grow a premium French perfume brand Independence and leadership in shaping market expansion Work directly with the founder and decision-makers A dynamic, entrepreneurial work culture focused on results 📣 Start Selling from Day One This is not just a strategic role — we are looking for someone who can generate immediate sales and open new accounts within their first month. Your success will directly impact the visibility and growth of Maïssa Parfums in the