Administrative service manager jobs in New York, NYCreate job alerts

Heart to Heart home is looking for an experienced professional to join our growing HR team! The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Responsibilities include: Serve as the primary contact between the NYS Department of Labor and the Company. Effectively interpret and apply state laws and regulations in response to UI documents. Prioritize claims, questionnaires, determinations, state requested audits, and other unemployment related data. Manage incoming Worker's Compensation and Disability Claims. Required: Must be fluent in conversational Spanish Advanced writing skills is a must Strong business and analytical ability with a proven ability to gather research. Exceptional administrative and clerical skills GREAT PAY AND ROOM FOR GROWTH! Job Type: Full-time What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person

Position Overview Kurrent is seeking a dynamic and professional Receptionist to be the first point of contact for our clients, embodying our brand's commitment to high-end luxury, sophistication, and exceptional customer service. This role requires an individual with strong emotional intelligence, impeccable organizational skills, and a no-excuses approach to getting things done. The ideal candidate will exude our core values, putting the customer first while upholding our aesthetic of elegance and refinement. Key Responsibilities Client Interaction: Greet visitors warmly, ensuring every client feels welcomed and valued. Provide exceptional service aligned with Kurrent's high-end luxury standards. Communication: Answer phone calls and emails promptly and professionally, routing messages accurately and handling inquiries with discretion and poise. Office Management: Maintain a neat, organized, and visually appealing front desk and reception area. Coordination: Manage appointments, schedules, and calendars to ensure smooth daily operations. Social Media Management: Create and post engaging content on Kurrent’s social media platforms that align with the brand’s luxury image and core values. Ensure consistent posting to maintain audience engagement. Problem-Solving: Proactively address issues and find solutions without excuses, ensuring that all tasks are completed efficiently and to the highest standard. Brand Representation: Reflect Kurrent’s core values in every interaction, embodying sophistication and a customer-first mindset. Qualifications and Skills Proven experience in a receptionist or administrative role in a luxury or high-end environment. Exceptional interpersonal and communication skills with a high level of emotional intelligence. Impeccable organizational skills and attention to detail. Familiarity with social media platforms (Instagram, Facebook, LinkedIn, etc.) and basic content creation. A polished and professional appearance that aligns with Kurrent's sophisticated aesthetic. Ability to thrive in a fast-paced environment and handle multiple tasks with ease. Proficiency with office software, including scheduling tools and email systems. Why Join Kurrent? At Kurrent, we redefine luxury in the plumbing and hardware industry, creating extraordinary experiences for our clients. As the face of our brand, you will play a key role in ensuring every customer interaction reflects our commitment to excellence and sophistication while contributing creatively to our online presence. If you are driven, detail-oriented, and passionate about delivering unparalleled customer experiences while growing Kurrent’s social media footprint, we invite you to join our team. Application Details To apply, please send your resume, a brief cover letter highlighting your relevant experience, and examples of your social media work (if available)

Receptionist (Part-Time, First Week of the Month) Job Description: We are looking for a professional and friendly Receptionist to join our team on a part-time basis, working during the first week of each month. This role is ideal for someone who enjoys providing excellent customer service while maintaining an organized and welcoming office environment. Key Responsibilities: - Greet guests with a warm and professional welcome, ensuring a positive first impression of the organization. - Answer incoming phone calls promptly and direct them to the appropriate department or individual. - Manage the visitor door system, welcome visitors, and escort them to the correct office or person. - Maintain a clean, organized, and inviting reception area at all times. - Assist with various administrative tasks as needed to support office operations. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Availability for the first week of each month is required.

Office Clerk Position - Full Time Join our growing team as a bilingual office clerk. This role combines administrative support with customer service in our local office. Key Requirements: - Fluent in Spanish and English (written and verbal) - Proficiency in Microsoft Office Suite and data entry - Strong customer service and communication skills - Prior office experience preferred Responsibilities: - Process customer data and maintain accurate records - Handle bilingual phone calls and customer inquiries - Perform general office duties including filing and document management - Support staff with administrative tasks Benefits: - Competitive hourly wage - Health insurance - Paid time off - 401(k) plan Location: College Point ,New York

This position is responsible for assisting a multi faceted and flourishing company in the successful operation of their day-to-day business and growth. PLEASE DO NOT REPLY IF YOU DO NOT HAVE CHECKABLE REFERENCES FROM AN OFFICE BASED BUSINESS IN THE PAST YEAR! This role is responsible for communicating direction, helping and follow-up on policies, procedures and assigned projects as directed. The position will be responsible for managing multiple administrative functions related to executive support, coordinating meetings, and will collaborate on special projects and assignments as needed. He/she will be responsible for confidential and time sensitive material in an environment where professionalism, competence, communication skills and confidentiality are of paramount importance. Come join an organization that personifies excellence and continually strives to provide world-class customer service to our valuable customers. Consider becoming a member of our team! This person must have the ability to interact with everyone in a fast-paced environment, sometimes under pressure while remaining flexible, proactive, resourceful and efficient. The person must have the highest levels of professionalism and confidentiality. We are looking for the services of an achievement-oriented, career-minded Administrative Assistant to effectively support a growing company. Candidate should be a self starter and highly motivated to provide excellent work product. Must be flexible and willing to “wear many hats” at any time for a small office environment. Primary duties include: Office Administration Office administration experience preferred in a telecom or IT related field. Communicate and handle incoming and outgoing communication. Assist with preparation of presentation material. Review and summarize various reports and documents. Prioritize multiple projects and initiatives simultaneously. Arrange travel schedules and reservations for management as needed. Must possess strong written and verbal communication skills Must be detail oriented. Independently and proactively prioritize and handle multiple responsibilities. Highest of proficiency at Microsoft Office, Smartsheet, CRM, all Social Media portals and tools, including Excel, Word, PowerPoint, Outlook Maintain Executive calendars including scheduling all travel, meetings, setting up conference calls, etc.; Prepare board presentations and minutes for distribution to members and investors. Establish accessible and supportive relationships with auditors, project managers, remote support consultants. Develop and prepare spreadsheets, PowerPoint presentations, and other documents as required. Prepare routine and advanced correspondence including letters, memoranda, and reports; Resolve problems and make recommendations related to administrative functions; Perform general office duties such as ordering supplies, office staff PTO calendars, general office cleanliness, processes High energy individual with self-direction, discretion and strong work ethic; Demonstrated ability to work collaboratively and in a team-oriented environment; Outstanding verbal, interpersonal and written communication skills; Proven track record of time-management, multi-tasking and meeting tight deadlines Qualified candidates will have significant experience in a similar role, with a reputation for maintaining confidentiality, using discretion and good judgment. Excellent computer skills, a high attention to detail in all written and verbal correspondence, and a high level of professionalism are required. Office Management SOPs Administrative Assistant/CSR The CSR handles customer inquiries, issues, and support requests, ensuring positive customer experiences. Primary Responsibilities: Client Support: Handle incoming client calls, emails, and chat requests. Troubleshoot and resolve issues related to telecom services and IT systems. Ticketing System: Create and manage service tickets, ensuring they are properly categorized and escalated if necessary. Follow up on tickets to ensure timely resolution. Product/Service Knowledge: Maintain up-to-date knowledge on company products, services, and troubleshooting procedures. Provide customers with clear instructions, support materials, and service updates. Customer Relationship Management: Ensure customer satisfaction by being empathetic, proactive, and communicative. Track customer feedback and suggest improvements to services or processes. Escalation Handling: Escalate unresolved issues to the appropriate department or technician. Ensure escalations are tracked and handled promptly. Key Tools: Revio, HubSpot, MS Teams, Misc Sales tool The Administrative Assistant’s primary goal is to ensure efficiency, organization, and effective communication, handling a variety of tasks across different industries (technology and construction). General Responsibilities: Calendar Management: Organize and maintain the CEO’s calendar, ensuring that all meetings, deadlines, and appointments are aligned with priorities. ** Communication Management:** Serve as the point of contact between the CEO and employees, clients, partners, and stakeholders. ** Document Preparation & Filing:** Prepare reports, presentations, and other documents as required by the CEO. Maintain organized digital and physical filing systems. ** Travel Coordination:** Organize travel plans, including flights, accommodations, and itineraries. Meeting Support: Prepare meeting agendas, take notes, and ensure follow-ups. ** Project Management Assistance:** Coordinating with Project Manager to maintain calendar and ensure all projects are on time and all tasks are communicated properly. ** Financial & Expense Tracking:** Assist with keeping receipts and expenses up to date working with company accountant. ** Confidentiality & Discretion:** Maintain confidentiality and exercise discretion in handling sensitive information. Job Type: Full-time ** Pay:** $46,500-52,500K per year Benefits: 401(k) Dental insurance Life insurance Paid time off Professional development Referral program Schedule: Start time 7 am ceo call 8:30-5:30 in office Monday to Friday Experience: Administration (2+years experience) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person

NYC OPTICAL is a leading provider of comprehensive eye care services dedicated to improving our patients' vision and overall eye health. Our team of experienced professionals offers personalized care with a commitment to excellence. We are currently seeking a detail-oriented Insurance Payment Data Entry Specialist to join our dynamic administrative team. Job Overview: The Insurance Payment Data Entry Specialist will be responsible for accurately entering and managing insurance payment data within our billing system. This role involves handling various aspects of insurance claim processing, patient account management, and ensuring timely and accurate payment processing. Key Responsibilities: Enter and maintain accurate insurance payment information in the clinic’s billing system. Verify patient insurance details and payment amounts to ensure accuracy. Assist with the preparation, submission, and follow-up of insurance claims. Resolve discrepancies and address issues related to insurance payments and claims. Communicate effectively with insurance companies, patients, and clinic staff to facilitate smooth payment processing. Maintain organized and up-to-date records of all transactions and communications related to insurance payments. Ensure compliance with relevant regulations and standards. Qualifications High school diploma or equivalent; associate’s or bachelor’s degree in a related field is a plus. Previous experience in insurance payment processing, data entry, or a similar role preferred. Strong attention to detail and accuracy in data entry. Proficiency in medical billing software and Microsoft Office Suite (Excel, Word). Excellent organizational and time-management skills. Strong communication skills and the ability to work effectively. Knowledge of medical terminology and insurance procedures is an advantage. NYC Optical is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Temp-to-hire Pay: $17.00 - $21.01 per hour Expected hours: 40 per week Benefits: Employee discount Flexible schedule Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Microsoft Excel: 1 year (Required) Ability to Commute: Brooklyn, NY 11239 (Required) Ability to Relocate: Brooklyn, NY 11239: Relocate before starting work (Required) Work Location: In person

Job description The Manager of Dog Walking role includes organizational administrative tasks, people management and also some hands-on, dog interaction. This role is responsible for the organization and success of the dog walking departing at NY Tails. Every day is a little different so applicants for this role must be comfortable with a fast-pace, competing priorities, being able to focus despite interruptions and carefully managing their time. Schedule -- Weekdays approx. 9am - 4:30pm. **Flexibility is key as an occasional change of schedule may be required. For example, if you are training a new dog walker for the early AM shift, you will need to come in early on those days. ESSENTIAL DUTIES AND RESPONSIBILITIES - *other duties may be assigned. · Recruit qualified Dog Walking candidates. Determine hiring with business owner and Manager. After hire, perform orientation and training. Announce new Dog Walkers to their route and clients. · Address all client inquiries. Explain services, schedule meet-and-greet with walker. Maintain detailed notes for each dog so that health, behavior, housing information can be relayed to Walkers and company. Confirm paperwork is completed prior to performing any walking services. · Address client questions, concerns or incidents. Seek resolution suitable to all, discuss with AM/Owner if needed or if approval for refund/credit is requested. Also, communicate any concerns, health or behavior issues to owner about their dog. · Schedule walkers. Address last minute cancellations and walk requests. Find solutions for Walker absences, schedule changes or emergency delays. If needed, Walk Coordinator will need to provide walking services themselves. · Spot check walker performance regularly to ensure standard of care. Applied disciplinary action if needed and provides new or reminder training as appropriate. · Control client keys; ensure all are labeled, organized, current and kept secured. · Maintain walk records and client accounts. Ensure all payments are collected. · Enforce all NY TAILS policies, procedures and safety protocol. Perform inventory checks, order supplies as needed. · Provide reports and information on dog walking department as needed. Give insight into reports from a management, staffing and client demand perspective. · Process Walker commission / pay. Review payroll for accuracy prior to submitting. Discuss commission structure and pay with Walkers, answer payroll questions. · When not actively completing Walking Coordinator tasks, will be asked to assist other roles. Special projects may be assigned to assist with improving the business. · Must have ability to work professionally in a non-standard work environment. This includes being physically active throughout the work shift, enduring temperature changes (indoors/outdoors), being in contact with dog waste and dog hair, withstanding smells and noise associated with live animals. SUPERVISORY RESPONSIBILITY This role supervises the Dog Walkers. They work closely with the business Managers, Office Admin and also with dog daycare Front Desk Admin. QUALIFICATIONS/REQUIRED BACKGROUND: · High School Diploma or equivalence · Comfortable with dogs of all sizes, breeds and various temperaments. · At least 2 years experience as a Professional Dog Walker. Min 1 year experience managing people. · The ability speak, write and communicate in a professional manner · Computer literacy and familiarity with a variety of software programs is required. · Numerical accuracy, detail oriented, keen time management and ability to work with frequent interruptions · Comfortable working outside in all weather, year round. Physically capable of standing/walking/taking stairs throughout entirety of shift when needed. Able to physically handle and control up to 3 dogs safely. Job Type: Full-time Pay: From $22.00 per hour Schedule: 8 hour shift Day shift Weekends as needed Experience: People Management: 1 year (Required) Professional Dog Walker (for a company): 2 years (Required) Work Location: In person Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: Referral program Compensation Package: Hourly pay Schedule: Day shift Monday to Friday Experience: working with dogs: 1 year (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person

Bedford Stuyvesant Early Childhood Development Center (BSECDC) has been “Rooted in the Community since 1966.” A federally funded Head Start program whose mission is to provide high quality, comprehensive early education and family engagement services to families and their children ages 2 to 5 years old. BSECDC embraces a holistic strength-based approach to meet the needs of our earliest learners and their families within the Bedford Stuyvesant community. POSITION/JOB TITLE: STATUS: REPORTS TO: SALARY RANGE: JOB SUMMARY: JOB DESCRIPTION: LEAD TEACHER Lead Teacher (UNCERTIFIED OR CERTIFIED) Full Time/Non-Exempt Education Site Manager $51,100 - $80,010 The Lead Teacher supports BSECDC’s mission to make a difference in the lives of children, their families, and communities through the delivery of high-quality early education and child development services that promote children’s school readiness through growth and development across all developmental domains. The Lead Teacher adheres to all federal, state, and local regulations, as well as BSECDC program policies, procedures, and administrative guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Implement a well-organized learning environment with developmentally appropriate schedules, lesson plans, and indoor and outdoor learning experiences that provide adequate opportunities for choice, play, exploration, and experimentation among a variety of learning, sensory, and motor experiences. ● Develop and implement weekly lesson plans, including plans for individualized instruction, in accordance with BSECDC’s procedures and the research-based curriculum, that include indoor and outdoor learning experiences to support physical health and development, social and emotional development, approaches to learning, language development and communication, and cognitive development. ● Recognize bilingualism and biliteracy as strengths and, for children who are dual language learners, plan and implement experiences to support English language development. ● Ensure the physical environment and lesson plans reflect the diversity represented in the children and families served. ● Implement nurturing, responsive, and effective teaching practices to ensure daily learning experiences promote critical thinking, inquiry-based learning, STEM, and reading and writing readiness, as well as children’s social emotional development and universal values of tolerance, compassion, and respect among children. ● Use positive guidance strategies to create a peaceful classroom environment where children resolve conflicts using language to express their feelings and opinion. ● Expose children to individuals of different cultural life styles, different genders, and different sexual orientation through stories, posted pictures and discussion. ● Plan and communicate effectively with all other classroom staff, including the assistant teacher, special education staff, volunteers and interns about weekly lessons, classroom activities, and other pertinent information regarding children. ● Establish and maintain collaborative relationships with families, while maintaining professional boundaries, to encourage their input and support two-way communication regarding the growth and development of their children. ● Conduct two home visits and two parent-teacher conferences per child per year. ● Create and adhere to a posted classroom daily schedule that includes sufficient time for established routines such as nap/rest time, meal time, handwashing, toileting, and transition through activities. ● Ensure that children are engaged in oral hygiene education through daily tooth brushing, stories, skits, and other activities. ● Facilitate, observe, and communicate the importance of healthy eating habits through family style meal time, including ensuring all adults eat with children during meal time. ● Conduct all screenings and ongoing assessment of the children in the class, as required, and use data gathered to inform instruction, including individualization, and measure progress towards School Readiness Goals. ● Monitor children’s daily attendance and communicate with the assigned BSECDC staff member if a child needs additional supports ● Support tracking responsibilities of the daily meal count for the CACFP program, as requested. ● Maintain active supervision, group size, and ratios at all times indoors and outdoors. ● Maintain a safe and healthy environment in the classroom and on the playground, including following all health and safety rules pertaining to food allergies, universal precautions, and personal hygiene. ● Maintain consistent attendance to support continuity of care for children and families. ● Participate in staff meetings, in-service training, coaching, workshops, and staff development programs, as requested. ● Ensure complete, accurate, and timely completion of all required data, documentation, and paperwork, including child files. ● Follow all applicable BSECDC policies and procedures, including the Standards of Conduct to safeguard children from abuse, neglect, or exploitation while in the care of the Center. ● Implement fully all applicable federal, state, and local laws and regulations as cited in the Head Start Performance Standards, the Head Start Act, IDEA, IFSP, FERPA, ACYFIM, Department of Education and the NYC Department of Health and Mental Health Licensing Code, Article 47 NAEYC. ● Perform other duties as assigned. REQUIRED QUALIFICATIONS ● Bachelor’s Degree with a study plan toward a degree in Early Childhood Education OR ● Master’s Degree in Early Childhood Education with NY State Certification OR ● Master’s Degree in Early Childhood Education working towards NYS Certification ● Excellent interpersonal, organizational, written, and verbal communications skills ● Proficient with Google and Microsoft Office, Microsoft Word, Excel applications EXPERIENCE ● Minimum of two years-experience working with preschoolers PHYSICAL REQUIREMENTS Physical demands described below are representative of only some that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Walk, sit, stand, climb, balance and stoop, kneel, crouch or crawl. • Regularly lift and/or move up to forty pounds and frequently lift and/or move up to fifty pounds. • Use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. • Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. BENEFITS: ● DC 37 Union ● Competitive Health Insurance ● Retirement ● Life Insurance

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

TPG Contracting Corp. is a leading general contractor in the New York Metropolitan area, specializing in construction and related services. We are seeking a skilled Administrative Assistant with at least 3 years of experience to join our dynamic team. Key Responsibilities: Provide administrative support to ensure efficient daily operations. Manage correspondence, scheduling, and documentation. Assist with project coordination and team communication. Maintain organized records and oversee filing systems. Qualifications: Minimum of 3 years of administrative experience (construction industry experience preferred). Strong organizational and multitasking skills. Proficiency in MS Office Suite and other relevant software. Excellent written and verbal communication skills. Join us at TPG Contracting and contribute to impactful construction projects in the New York Metropolitan area!

Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote

Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person

Assistant Principal History Williamsburg Charter High School (WCHS) is a high-performing, public charter high school located in Brooklyn, New York. WCHS opened in August 2004 as the first Chancellor-authorized charter high school in the City of New York with a ninth-grade class of 267 students. Now in its eighth year of operation, WCHS has grown to serve approximately 963 students in grades nine through twelve. The school’s mission is to unite youth, families, staff, teachers, and the community at large in providing young people with the tools necessary to make sense of the world and prepare them in their journey to become skilled workers and literate citizens of the world. Young people will accomplish this through their participation in a rigorous and demanding liberal arts education that includes language, literature, writing, science, history, mathematics, the arts, technology, and exploration in disciplines designed to teach fairness, justice, respect, and compassion for themselves and others, as well as the skills of critical thinking, communication and research. Williamsburg Charter High School provides a broad liberal arts academic program to the high-school-age youth of north Brooklyn. School programs are individualized to connect to each student’s particular level of development, including English Language Learners and students with Special Education Services. Further, WCHS provides supportive relationships with faculty, extended instructional periods, and opportunities after-school and on Saturdays for additional academic support. Social and emotional support is also available to students to ensure their non-academic needs are addressed. Students are accepted to WCHS through a random lottery with no minimum requirements, tests, or auditions required to gain entrance, and, as a public charter school, there is no tuition. Must be skilled at: Understanding and implementing a data-driven approach to all aspects of school information management including but not limited to academic achievement, conduct, and attendance. Analyzing student achievement data to help teachers inform their own instruction Backwards-design and curriculum planning and design Coaching new teachers in both instruction and classroom management Planning effective professional development in order to meet the needs of the staff with a focus on implementing data-driven instruction Communicating promptly, clearly, and frequently with students, staff, and families Mediating conflict and creating consensus Creating accountability structured for all members of the WCHS school community Embracing and embodying the mission of the WCHS as well as demonstrating full awareness of the school’s policies and procedures Demonstrating a highly professional approach in dealings with students, staff, and families Responsibilities: Assisting the principal with the process of observing and evaluating teachers using a collaborative, rubric-based assessment process Develop curriculum and/or provide supervision for specific programs. Assist the principal in the coordination of the planning and work of department leaders Creating meaningful professional development plans for teachers Perform related duties as required or assigned by the Principal Oversee afterschool academic activities for students as needed Bringing relevant and applicable outside research to the attention of instructional staff Qualifications: NYS certification as a School Building Leader Master’s degree or higher in an education-related field New York State fingerprint clearance At least 5 years as a teacher or school administrator ( preferably in urban schools) Preferred: a minimum of two years of experience as a school administrator Experience working in a high school setting and familiarity with NYS graduation requirements and mandated assessments Experience with developing high school curriculum aligned with Common Core standards and driven by data

We are seeking a Front Desk Receptionist who is bilingual to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Schedule appointments and maintain calendars - Assist with clerical tasks such as typing, transcribing, and proofreading - Manage incoming and outgoing mail and emails - Maintain a tidy reception area - Handle inquiries from clients and staff - Utilize phone systems effectively Qualifications: - Proven experience as a Front Desk Receptionist or similar role - Knowledge of dental or medical office procedures is a plus - Strong customer service skills - Proficiency in Google Suite and other office software - Ability to transcribe accurately - Excellent communication skills, both verbal and written - Attention to detail and organizational skills This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a dedicated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist! Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 15 – 25 per week Schedule: 8 hour shift Experience: Customer service: 1 year (Required) Ability to Commute: Jamaica, NY 11435 (Required) Ability to Relocate: Jamaica, NY 11435: Relocate before starting work (Required) Work Location: In person

Full job description: Job Overview: We are seeking a Front Desk Receptionist who is bilingual to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Schedule appointments and maintain calendars - Assist with clerical tasks such as typing, transcribing, and proofreading - Manage incoming and outgoing mail and emails - Maintain a tidy reception area - Handle inquiries from clients and staff - Utilize phone systems effectively Qualifications: - Proven experience as a Front Desk Receptionist or similar role - Knowledge of dental or medical office procedures is a plus - Strong customer service skills - Proficiency in Google Suite and other office software - Ability to transcribe accurately - Excellent communication skills, both verbal and written - Attention to detail and organizational skills This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a dedicated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist! Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 15 – 25 per week Schedule: 8 hour shift Experience: Customer service: 1 year (Required) Ability to Commute: Jamaica, NY 11435 (Required) Ability to Relocate: Jamaica, NY 11435: Relocate before starting work (Required)