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Who We Are: At Arc Building Partners, we believe that our people are our greatest asset. We’re a collaborative team dedicated to building not only structures but also a positive, engaging workplace culture. Our mission goes beyond construction; we strive to create an environment where people enjoy coming to work and where our culture and core values drive everything we do. We are seeking a motivated, detail-oriented, and field-savvy ‘Virtual Design and Construction (VDC) Specialist’ to join our team. This is an excellent opportunity for a construction professional looking to transition from field-based roles like Project Engineer or Field Engineer into Virtual Design and Construction (VDC). While we provide training on tools like Navisworks and Revit, a strong foundation in construction practices and on-site experience is key to success in this role. Job Location: Buffalo, NY 14202 This role requires visits to jobsites in Buffalo and 20% travel to visit our jobsites in NJ and Philadelphia. Who You Are: You are proactive, tech-curious, and deeply familiar with the rhythm of a construction site. You’re comfortable interpreting construction drawings, collaborating with field teams, and visualizing the sequencing of a job. You want to bring your field knowledge into the digital space to help teams plan more efficiently and solve problems before they happen. You’re organized, adaptable, and ready to learn new software while improving real-world construction outcomes. Position Overview: The ‘Virtual Design and Construction (VDC) Specialist’ plays a key role in leading 3D coordination efforts and developing visual tools that bring construction plans to life. You will work directly with project managers, superintendents, subcontractors, and design consultants to identify and resolve design clashes, improve sequencing, and enhance site logistics planning through model-based solutions. This role bridges field experience with cutting-edge technology to streamline project delivery. Key Responsibilities: 3D Coordination & Model Management: • Lead and manage the 3D coordination process across all project phases., • Identify and resolve clashes using model-based tools., • Conduct and facilitate regular coordination meetings with design and trade partners. Site Logistics & Scheduling Support: • Assist in developing site logistics plans and visual 4D schedules to support project sequencing., • Create model-based visualizations that align with field activities. Construction Integration: • Translate field operations knowledge into effective VDC strategies., • Work closely with superintendents, PMs, and trade partners to ensure models reflect real-time job site conditions., • Review construction drawings for constructability and integration with models. Documentation & Communication: • Maintain and manage model files, versioning, and documentation., • Communicate clearly with internal teams and external partners to ensure alignment and transparency. Qualifications: • 1-3 years of field experience in construction (Project Engineer, Field Engineer, or similar)., • Strong understanding of construction drawings, phasing, and site logistics., • Willingness to learn VDC software (Navisworks, Revit, CM Builder, Synchro, etc.), • Familiarity with BIM/VDC software and coordination workflows preferred., • Experience with 3D/4D modeling and visualization tools preferred., • Excellent organizational, communication, and collaboration skills., • Self-starter with a detail-oriented mindset., • Must have valid work authorization in the U.S., • Note: We are not able to provide visa sponsorship for this position. Compensation: • $65,000 - $75,000 - Commensurate with experience. Why Join Us? • A people-focused culture that values teamwork, collaboration, and professional growth., • Opportunities to lead engagement initiatives and enhance employee experience., • Competitive benefits package, including health, dental, vision, 401(k) match, and paid time off., • A dynamic and growing organization where you can make a meaningful impact. Core Foundations: • Integrity Be unexpectedly bold; Be heroic | Go the extra mile - even when no one else is looking | Be the protector of our team, trade partners, and clients., • Be of Service Offer experience and skills wherever it adds value with consultative collaboration & humility | Strive for more than satisfaction, strive for loyalty | Whether it is a client, community partner, their goals are our goals; their success is our success., • Ingenuity Listen well, build consensus, and trust first | Be transparent | Trust the intentions of others | Always respond and follow through in a timely manner | Hold yourself and your team accountable., • Humility Plan tirelessly and execute fearlessly | Solve problems with relentless curiosity in search of what's possible | No obstacle is insurmountable when working backwards from the end goal., • Continuously Learn & Improve Compete with yourself to get better everyday | Embrace change as an opportunity for growth | Empower those around you by sharing the lessons you have learned., • Authenticity What we do is intense and challenging... find opportunities to break through the tension with fun and humor | Celebrate everything - from little wins to major milestones | Take pride in what you have accomplished and the legacy you will leave behind - it often spans generations. How to Apply: If you are committed to cultivating a strong company culture, creating meaningful employee experiences, and making an impact within a team that prioritizes being a great place to work, we’d love to meet you! Candidates should apply directly on our website at: Please send any questions to:

Job Description If youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with the GEICO Local Office in Kenmore! Were looking for a Customer Service Representative to provide our existing policyholders with the excellent customer service they want and need. In this role, you will handle requests from inbound calls and walk-in customers, while also making outbound calls for customer follow-up. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. This is a great opportunity for someone who enjoys building long-term relationships and wants to grow with a locally-owned office serving Western New York. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Responsibilities • Warmly greet all walk-in customers immediately upon entering the office, • Answer inbound customer calls and respond to inquiries with professionalism and empathy, • Take premium payments and explain payment options to customers, • Conduct needs-based policy reviews to identify coverage gaps and recommend appropriate solutions, including bundling opportunities, • Process customer policy change requests accurately and efficiently, • Make proactive outbound follow-up calls, • Educate customers on coverage options, policy benefits, and available discounts, • Build and maintain strong client relationships through consistent follow-up, • Ensure customer satisfaction by resolving concerns or escalating complex issues appropriately, • Maintain accurate customer records in our internal system Must-Have Qualifications: - High school diploma or equivalent - Strong computer skills and ability to learn multiple systems quickly - Excellent verbal and written communication skills - Punctual, dependable, and reliable attendance - Ability to handle up to 75% of your day on the phone - Comfortable discussing financial matters with empathy and professionalism Ideal Traits & Characteristics: - High-energy personality with a genuine love of helping people and solving problems - Confident communicator who can articulate value and handle customer concerns professionally - Proactive and responsive - able to prioritize urgent customer needs with a sense of urgency - Detail-oriented with strong follow-through and multi-tasking abilities - Self-starter mentality who works well independently and as part of a team - Coachable attitude with a genuine willingness to learn and grow - Resourceful problem-solver who seeks to understand customer needs before presenting solutions - Positive team player who contributes to a supportive office culture - Relationship-builder focused on maintaining long-term customer loyalty Preferred (But Not Required): - Previous customer service or insurance industry experience - Familiarity with Western NY communities - Property & Casualty insurance license (or willingness to obtain) - Experience with CRM or customer management systems You'll Thrive in This Role If You: - Enjoy building meaningful relationships with customers - Take pride in solving problems efficiently and professionally - Can explain complex information in simple, easy-to-understand terms - Value being part of a supportive local team - Want to make a real difference in helping people protect what matters most

Job Description Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportunity where you can make $43,000 - $100,000 in just your first year with unlimited room to grow? Whether you have some sales experience or are new to sales, Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on target earnings around $90,000-$109,000 with ability to earn more through uncapped commissions and monthly bonuses. Year 2 on target earnings around $104,000-$122,000 with ability to earn more through uncapped commissions and monthly bonuses. Base salary: $43,000 Why our people love working at Hibu (and why we have made Power Selling's Top Companies to Sell for EIGHT years in a row!): • Base salary, expense allowance, mileage reimbursement, and uncapped earnings through commission and bonuses, • Comprehensive benefits package offered, including health, vision, and dental coverage., • Hybrid sales environment (home office and in-field work), • Recognition and incentives including an annual President's Club Trip, • Clear career path in both leadership and sales with high potential for promotions, • 3 weeks of classroom training followed by 9 weeks of field training while on the job and ongoing companywide support, • Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and Microsoft, • Community focused organization, • Flexibility and work-life balance By now, you are probably ready to apply immediately, but just in case you need 1 more reason to apply, check out this video from one of our sales reps on why Hibu is the right choice for you! What you will be responsible for as an Outside Sales Representative: • Selling Digital Marketing solutions through a partnership selling model, • Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO, • Cold calling business owners and prospecting within a designated territory to set appointments and conduct strong needs assessments, • Grow your own book of business by helping small businesses succeed and earn residual commissions for retaining your clients through strong account management, • Perform virtual and in-person presentations to prospects Requirements to win as an Outside Sales Representative: • Grit and relentless perseverance, • Entrepreneurial spirit, • Problem solver and relationship builder, • Refuse to lose attitude every single day #LI-HYBRID #LI-RE1 IND6 Expected first year compensation consists of base salary, uncapped commissions, bonuses, and paid training. Build your book of business year over year and consistently grow your income!$43,000—$109,000 USD Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package. Learn more about the Hibu culture here: Culture at Hibu NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

Job DescriptionAt Mongoose, we believe every conversation matters. We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that’s making a real difference in education—one conversation at a time. As an Account Manager, you’ll be the driving force behind making sure our clients don’t just renew their contracts—they expand their use of Mongoose solutions and can’t imagine life without us. You’ll own the renewal process and lead all expansion efforts, including upsells and cross-sells, by diving deep into client relationships, uncovering their needs, and helping them achieve their goals with our products. Success in this role will be measured by increasing client retention rates, achieving both your annual renewal , and expansion quotas through adoption and growth of our Conversation Intelligence Platform. If you love building expansion pipeline through strategic account planning and referential selling and have a demonstrated history of exceeding quota, this role is for you.What You'll Do • Sell and Renew with Confidence: Consistently meet or exceed assigned renewal and expansion quotas to drive revenue growth, while developing informed, strategic retention and growth plans in partnership with your Customer Success Manager. Lead renewals with confidence so clients feel valued, supported, and excited to sign on for another year (or more), and proactively anticipate and address risks well before renewal time—because surprises are for birthdays, not contracts., • Drive Growth Like a Pro: Build pipeline through focused weekly outbound activities, own upsell and cross-sell opportunities by showing clients how Mongoose can solve even more of their challenges, and expand our footprint within schools by introducing our solutions to new departments and teams that didn’t know they needed us—until you showed them., • Be the Client’s MVP: Build rock-solid relationships through strategic outreach and Mongoose Quarterly Reviews (MQRs) that ensure clients feel heard, supported, and ready to grow with us. Use a deep understanding of client goals and challenges to position Mongoose as an indispensable partner, and work in true partnership with a dedicated Client Success Manager—driving commercial strategy (renewals, upsells, expansions) while your CSM partner drives adoption, value realization, and day-to-day success. Together, you’re accountable for delivering outcomes that maximize satisfaction and growth., • Collaborate & Innovate: Partner with Marketing to share new offerings, success stories, and updates with clients; collaborate with Leadership to identify risks and develop creative solutions to challenges or closing opportunities; and bring the voice of the customer to Product by sharing insights and ideas that help us build even better solutions., • Show Up, Stand Out: Represent Mongoose at industry events, conferences, and trade shows, leaving a lasting impression on clients and prospects. Be the face of Mongoose for your accounts, turning relationships into partnerships and partnerships into growth, including onsite visits and travel as needed., • Make Data Your Superpower: Track client health metrics to guide conversations and uncover opportunities, maintain an accurate and squeaky-clean CRM (hello, HubSpot!) with all renewals, upsells, and interactions, and share insights and updates internally to ensure alignment and fuel smarter strategies.What You'll Bring To The Table, • Sales Savvy with Heart: Proven success carrying a renewal and/or expansion quota in a B2B SaaS environment with a consistent track record of exceeding targets. You’ve demonstrated the ability to build healthy pipelines, convert with strong win rates, and successfully drive renewals while growing accounts through upsells and cross-sells. You know how to sell without feeling “salesy,” positioning solutions in ways that feel natural, helpful, and downright irresistible., • A Relationship Builder Extraordinaire: You’re a natural at connecting with people and building trust, making clients feel understood and supported. Your exceptional communication skills ensure even complex ideas are easy to understand and act on., • Proactive Problem-Solver: You don’t wait for problems to knock—you see them coming and have solutions ready before anyone else notices. As a strong, strategic thinker, you’re always looking for ways to improve processes and drive better outcomes., • Data-Informed Decision Maker: You use data as a secret weapon—leveraging insights to uncover opportunities, address challenges, and shape your approach. You excel at translating data into actionable insights that empower clients to make informed business decisions, and you bring experience with CRM systems (bonus points for HubSpot expertise!)., • Collaboration at the Core: You thrive in a team-oriented environment, aligning with Marketing, Product, and Client Success to deliver exceptional results. You excel in a partnership model, working hand-in-hand with a dedicated CSM to balance commercial ownership (renewals, upsells, expansions) with adoption and value delivery, ensuring clients see measurable success. Your positive, can-do attitude makes you a joy to work with for both colleagues and clients.

Job DescriptionAt Mongoose, we believe every conversation matters. We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that’s making a real difference in education—one conversation at a time. As a Talent & People Ops Manager, you’ll be the connector and builder behind the programs that make Mongoose a place where people can thrive, grow, and do their best work. You’ll balance operational excellence with forward-looking talent strategy—owning the systems, processes, and programs that power our People function today, while helping design the learning, development, and cultural foundations that will define Mongoose’s future. Longer term, the scope of this role is expected to expand to include a deeper focus on scaling learning, leadership, and growth programs across the organization.What You'll Do • Lead People Operations with Excellence: Manage and continuously improve core People programs—from onboarding and benefits administration to compliance and systems—ensuring every process reflects efficiency, consistency, and care. You’ll keep things running smoothly, identify areas to streamline, and create the operational infrastructure that helps our people and teams work at their best., • Run Consultative GTM, Product & Engineering Recruiting: Partner with hiring managers as a thought partner, not an order taker—clarify role outcomes and success metrics, design structured interview plans with competencies and rubrics, set clear SLAs, and drive a best-in-class candidate experience. Build diverse pipelines, calibrate with panels, coach interviewers, and optimize the funnel using data (time-to-fill, pass-through rates, source quality) to improve quality and speed without sacrificing standards., • Build the Foundation for Growth & Development: Partner with the VP of People Operations to co-design and implement initiatives that strengthen how we hire, grow, and develop talent. You’ll help operationalize programs around performance development, manager training, role clarity, and DEI—laying the groundwork for scalable learning and talent frameworks that can evolve with the company., • Drive a Remarkable Employee Experience: Be the champion of an employee journey that feels intentional and engaging from start to finish. You’ll support initiatives around engagement, recognition, and well-being—using data and feedback to identify what’s working, where we can improve, and how we can make Mongoose an even better place to work., • Be a Systems & Process Pro: Own the systems and workflows that bring structure to the People function—ensuring data accuracy, compliance, and integration across tools like iSolved, ChartHop, and Learn & Grow. You’ll turn insights into action, helping leadership make informed people decisions through metrics and reporting., • Collaborate & Communicate: Partner closely with Finance, Operations, and department leaders to ensure alignment across every stage of the employee lifecycle. You’ll play a key role in communicating People initiatives, leading process change, and supporting managers to adopt new programs with clarity and consistency., • Innovate for the Future: Contribute to shaping what’s next for Mongoose’s People & Talent strategy—testing new ideas, piloting programs, and helping define the path toward a stronger learning and development culture.What You'll Bring To The Table, • Overview: We’re looking for someone who brings hands-on experience across People Operations and consultative recruiting—someone who can navigate both the systems and the stories behind how great teams are built. You thrive on creating structure where it’s needed, improving processes where it’s possible, and partnering closely with leaders to make hiring, development, and culture intentional and scalable. If you love the balance of operational excellence and people-centered strategy, keep reading!, • People Ops Expertise with Vision: You bring experience managing HR or People Operations programs with a solid understanding of systems, compliance, and process design. You’re equally energized by the opportunity to expand into learning and talent development initiatives as the function evolves., • Consultative Recruiting Chops: Proven ability to partner with hiring managers to define success upfront, craft structured interviews and scoring rubrics, coach interviewers, and manage full-cycle searches. Brings direct experience recruiting in a B2B SaaS environment across GTM, Product, and Engineering roles. Comfortable owning funnel health, diversity of slate, and experience quality; fluent in reading pass-through rates, time-to-fill, and source ROI to drive better decisions., • Strategy before Execution: You step back to understand the bigger picture—business goals, constraints, dependencies, and success metrics—before you build. You translate strategy into a clear plan, sequence the work, and deliver with focus., • Problem Solver by Default: Resourceful and curious, you ask sharp questions, dig for root causes, and understand problems deeply before proposing solutions. You’re comfortable with ambiguity, unblock yourself, run small experiments, and iterate quickly., • Builder’s Mindset: You thrive in environments where structure is still being built. You’re proactive, resourceful, and excited to create scalable frameworks, not just maintain them., • Collaborative Partner: You build trust quickly and communicate with empathy, ensuring cross-functional teams feel supported and informed. You know how to balance the needs of employees with the business, and you’re comfortable navigating nuance and ambiguity., • Organized and Data-Informed: You use systems and data to drive consistency, identify patterns, and inform better decisions. Whether it’s streamlining workflows or improving employee experience through feedback loops, you’re both thoughtful and detail-oriented., • Curious and Growth-Oriented: You have a natural interest in people development, coaching, and learning. You’re eager to help build programs that grow both the company and its people—and you see this role as a stepping stone into broader talent and development leadership.

Job Description Dave's Hot Chicken - HAMBURG, NY Assistant General Manager - Ranging from $61,000 to $100,000 annually PLUS Tips & Bonus Huge Growth Opportunity for Advancement to become a General Manager right away. Pay: $61,000 to $100,000 annually plus Tip and Bonus. (Overtime pay in excess of $30 per hour) Summary: The Assistant General Manager will support the General Manager coordinating, directing and planning everyday business operations. The Assistant General Manager is a team builder and helps provide support and direction alongside the General Manager to ensure the operations of the business run smoothly. Job Expectations: Must be able to work Nights and Weekends and Holidays as needed. The Assistant General Manager ensures that Assistant Managers, Shift Leaders and Team Members are performing their job responsibilities and meeting expectations in all areas of their job and serves as acting General Manager (GM) when the GM is away from the Restaurant. Duties: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Abide and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination, • Communicate to their immediate Supervisor when additional training guidance and practice is needed, • Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity, • Organize shift schedules for Team Members and monitor attendance, tardiness, and time off, • Assign duties to specific Team Members based on role and skill level, • Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success, • Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions, • Ensure Assistant Managers, Shift Leaders and Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements, • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc., • Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms, • Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy, • Are performance-oriented and performance-driven; understand performance expectations and are aware of performance results, • Provide direction, supervision, and feedback to maintain high levels of productivity and Team morale, • Communicate Shift Leader and Team Member work performance to the Restaurant Management Team and appropriately address performance issues, • Train new and current Team Members, • Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team, • Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader, • Complete all required administrative duties and daily paperwork including required checklists, • Manage purchasing, inventory, maintenance, and other operational functions, • Develop strategies for better workplace efficiency and goal achievement, • Ensure all required administrative duties and daily paperwork including required checklists are completed, • Ensure Restaurant is opened and closed according to DHC Policy, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Follow all company guidelines for food and cash controls; follow all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities, • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Previous Assistant Manager/Shift Leader experience, • Certified in all stations as a Shift Leader following the DHC Training Program, • Flexibility to work nights, weekends, holidays, opening and closing shifts, • Ability to stand for long periods of time and work in a fast-paced environment, • Ability to work in close quarters and around heat, • Positive attitude while conducting any and all duties, • Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest’s point of view, • Effective communicator with co-workers and the Restaurant Management Team, • Excellent organization, planning, time management, delegation, and problem-solving skills, • Strong attention to detail and ability to multitask, • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with Restaurant Management Team and co-workers"About Dave's Hot Chicken Dave’s Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller’s (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave’s own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read ""East Hollywood's Late Night Chicken Stand Might Blow Your Mind."" Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada."

Job Description Senior Marketing and Communications Manager The Senior Marketing and Communications Manager is responsible for creating and executing marketing and communications plans for United Way of Buffalo & Erie County’s various programs, events and initiatives to drive awareness, understanding, and support of United Way of Buffalo & Erie County. This position reports to the Vice President of Marketing and Communications and collaborates within the Marketing and Communications team as well as cross-departmentally. Responsibilities: * Strategic Marketing and Communications Execution: * Support the overall marketing strategy of United Way in alignment with its mission, vision, and values. * Collaborate with Vice President of Marketing and Communications to develop and implement multi-channel marketing plans and strategies to advance organizational goals and brand identity. * Support the development of United Way’s annual marketing and communications calendar across various events and programs. * Manage the execution of United Way’s digital marketing and social media programs, including content, channel and engagement strategies. Ensure consistent and timely posting across platforms. * Monitor, analyze and report on the performance of marketing programs and events to inform future strategies. * Internal Brand Capacity Building: * Engage internal stakeholders in internal brand education and communication * Manage agendas and participate in meetings of the United Way Board Marketing Committee. * Ensure United Way staff is prepared for media events, public speaking, community education, and presentations. * Content Creation and Oversight: * Oversee the development and production of marketing materials for various events and initiatives. * Serve as internal editor for all public-facing communications including digital content, advertising, marketing materials, special events and public education campaigns. * Provide videography as needed * Workflow and Project Management: * Manage day-to-day marketing operations to ensure initiatives are completed on time * Work cross functionally to ensure that departments across the organization have sufficient project management support. * Assist in managing vendor relationships to ensure maximum value for spend * Provide support as needed to coordinate media operations both on-site and at events. * Staff and Budget Management: * Assist Vice President of Marketing and Communications to recruit, hire, develop and support diverse marketing and communications team members and independent consultants as needed. * Assist the Vice President of Marketing and Communications in monitoring budgets and cost centers including purchasing and vendor approval processes on behalf of the department. * Additional Responsibilities: * Visibly demonstrate United Way’s values of service, integrity, collaboration, accountability, equity, and agility * Participate in mandatory meetings and training programs * Performs other duties as requested Qualifications: * Bachelor’s Degree in a related field with 5+ years of work related experience or equivalent. * Proven experience in developing effective marketing and communications plans, advertising materials, and digital campaigns to reach diverse audiences. * Proficiency in relevant software packages including Adobe Creative Suite and Wordpress * Demonstrated commitment to diversity and equity. * Contribute to an inclusive working and learning environment by welcoming diverse perspectives, acting as a change agent and considering outcomes. * Excellent interpersonal and communication skills and the ability to work on diverse cross-functional teams in both leadership and member roles. * Exceptional presentation and writing skills. * Skilled at crafting and delivering compelling stories in a variety of formats. * Ability to simplify complex information and clearly communicate through multiple communication channels to diverse audiences. * Social media experience. * Ability to successfully delegate and provide team members with growth opportunities. * Must possess strong interpersonal skills and is a relationship builder. * Videography experience is a plus. * Travel is primarily within the eight counties of Western New York. Some domestic travel may be required for job training and professional development.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: At Centivo, we’re rebuilding health insurance the way it should be — affordable, predictable, and built around employers and their employees. As a Client Success Executive (CSE), you’ll be the trusted partner guiding our clients through that journey — helping them see, feel, and share the value of Centivo’s model every day. What You’ll Do * Own the client relationship. Serve as the strategic and day-to-day contact for your client portfolio, building deep, consultative partnerships with HR, Finance, and broker/consultant teams. * Tell a compelling, data-driven story. Translate complex health, claims, and engagement data into meaningful insights that show progress, demonstrate value, and inspire confidence in Centivo’s approach. * Drive client growth and retention. Lead renewals and strategic planning conversations that highlight measurable outcomes, promote member engagement, and identify opportunities to expand Centivo’s solutions across markets or populations. * Guide a seamless client journey. Ensure a smooth transition from implementation to ongoing partnership, proactively anticipating client needs and aligning Centivo’s capabilities to meet them. * Be the client’s voice inside Centivo. Collaborate cross-functionally with operations, analytics, and product teams to ensure we deliver with excellence and continuously enhance the client experience. * Engage with brokers and consultants. Build trusted relationships that extend Centivo’s reach and strengthen our position as a high-value, innovative partner. * Champion continuous improvement. Bring forward ideas and feedback that help evolve our client success playbook and enhance how we serve clients every day. Who You Are * An individual with demonstrated technical expertise in working with self-funded employers — including building compelling, data-driven financial narratives; analyzing stop-loss performance and renewal dynamics; and translating complex plan and network performance into clear, actionable insights. Deep understanding of value-based healthcare models and experience with high-performance network strategies. * A relationship builder who earns trust through credibility, empathy, and results. * A strategic communicator who can craft and deliver a story that connects data to business outcomes. * A growth-oriented professional who thrives on helping clients achieve measurable success while deepening the partnership. * A collaborative leader who enjoys working across teams to create solutions and deliver exceptional service. Education and Experience: * Bachelor's degree or equivalent experience is required * 10 years’ experience as Client Success Executive (Account Management) in employer-sponsored health plans * 5 years’ experience working with self-funded accounts * 5 years’ experience working at a TPA or direct carrier Qualifications: * Advanced knowledge of Microsoft Office products (Excel, Power Point, Word) * Excellent oral and written communication; an ability to present information in a way that establishes rapport, persuades others, gains understanding. * Business Acumen – A keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome. Critical to this is an ability to think beyond their own function. * Strong ability to work cross functionally and build consensus among stakeholders and cross-functional teams in a dynamic environment Work Location: · Remote · Access to Buffalo or NYC offices if local · 25% travel is expected Centivo Values: ● Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. ● Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. ● Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $105K - $125K