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Job DescriptionHere at Buck Mason, we're committed to providing our customers with the an extraordinary shopping experience from start to finish. As a Customer Experience team member you will play a critical role in turning our customers into promoters while scaling and improving our daily operations. The ideal candidate is a driven, results-oriented, self-directed and strategic customer advocate. This person is obsessed with creating a unique interaction between each customer and the Buck Mason brand. You’ll work closely with technology, product, retail, and online teams to implement, maintain and, most importantly, improve processes and systems that innovate the customer experience and e-commerce industry. Responsibilities • Serve as the first contact and on-call resource for all customers via phone, email and live chat, • Quickly and accurately problem solve for any customer deliveries, transactions and experience that don't go 100% as planned, • Understand our styles and technology inside and out in order to offer fit and style advice tailored to each customers needs, • Use Excel and Google Sheets to track and analyze data for routine problem orders, • Analyze appropriate metrics for measuring customer experience, engagement and satisfaction., • Understand our shipping, fulfillment and returns procedures from start to finish to help process all customer orders as efficiently as possible., • Partner with leadership team to create and execute new policies, procedures and client retention initiatives.Qualifications, • Strong leadership, organizational, administrative and project management skills., • A creative problem solver that looks for new solutions versus the status quo., • Flexible and resilient, comfortable with ambiguity, adaptable to a fast changing environments., • You're serious about your grammar. The difference between you're and your matters to you., • Looking for passionate academics looking to grow with us., • Ability to work on-site at our Los Angeles office.What we offer, • Health, dental & vision Insurance, • Fitness & wellness benefits, • 401k retirement savings plan with Company matching

Job Description Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine, and hemp industries. We are currently looking for a Customer Experience Representative to join our team! In this key role you will be the primary interface between the clients and the laboratory for daily phone interactions and routine daily client requests. This role is responsible for all client services work necessary to support the field sales team and lab, sample submissions, and related duties. This position will route requests to the appropriate expert: Supervisor, Associate Director, Director of Laboratory Technical Services, Technical Supervisor, Lab Manager, as well as other subject matter experts to assist clients, managing follow-up to ensure responses are received by the customer in a timely manner. ESSENTIAL RESPONSIBILITIES: • Works directly with clients, technical teams, and sales to ensure the optimum customer experience., • Provides proactive customer service to include contacting customers via phone, email, video chat and other means to communicate relevant information and updates about their testing., • Monitors testing report due dates, follows up with lab managers on delayed due dates and proactively informs the customer of any delays prior to the initially anticipated due date., • Ensures all customer inquiries, by all points of communication, are handled in a timely and efficient manner. Ensures that all client issues are resolved., • Keeps a pulse on client interactions and proactively communicates escalating issues to the Laboratory Director and Sales., • Supports data entry into Salesforce., • Utilizes Salesforce to enter customer correspondence and obtain client identifiers for use in LIMS contracts. Ensure all complaints are followed up and closed., • Routes customer requests and complaints to the appropriate team members and follows-up to ensure a timely closure of each case., • Carries out client requests per instructions and keeps appropriate records., • Collaborates with sales on current and new business opportunities., • Assists management and sales in client relations, client communications, client literature dispersal (to include special presentations, letters, mail outs, memos, overnight shipping, and packets), special arrangements or administrative projects and standard operating procedures., • Awareness of processes, procedures, and techniques in accordance with the Certified Group’s Methods Manual, Quality Manual, Chemical Hygiene Plan, Safety Manual, and approved laboratory procedures as they relate to the administrative functions of the laboratory., • Bachelor’s degree in business or science. Studies in marketing, communications, microbiology, chemistry, food, pharmacology, or cosmetic sciences are a plus., • One or more years of experience in customer relations to include clerical assistance, customer service, MS Office software usage, and Salesforce usage preferred., • Applied business experience with food, cosmetic, nutraceuticals, or CPG related companies desired., • Laboratory and scientific experience are a plus., • Equivalent combination of education and experience acceptable., • Ability to read and comprehend instructions, correspondence, and memos and convert them into action., • Must have effective verbal and written communication skills, strong problem-solving and decision-making skills., • Commitment to detailed, accurate, and timely results., • Ability to multi-task, plan, and organize., • Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Basic knowledge of Excel and Salesforce (CRM) is essential., • Some schedule flexibility will be required as work load my vary from week to week., • Must be able to work constructively with others in a traditional office environment., • Comfort with prolonged sitting and viewing of computer screens., • Ability to work effectively under stress with interruptions and deadlines., • Progressive 401k Retirement Savings Plan, • Employer Paid Short- Term and Long-Term Disability, and Life Insurance, • Group Medical, • Tuition Reimbursement, • Flexible Spending Accounts, • Dental, • Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status. Monday through Friday, 8:00 AM - 4:30 PM, evenings and weekends as needed.

Job Description Position Summary As a new team member of 33 USA Inc., you will take on the role of Bilingual Marketing Assistant. This role supports day-to-day execution across PR, social media, advertising, and events, while facilitating bilingual communication and documentation for internal and external stakeholders in entertainment-focused campaigns. Collaboration spans Los Angeles and Tokyo to ground deliverables in local culture and fan insights for truly cross-border promotions. Requirements Essential Job Functions & Responsibilities: Interpretation Duties: • Consecutive interpretation during internal meetings (e.g., sales meetings, all-hands)., • English-Japanese/Japanese-English interpretation for client meetings and business negotiations., • Summarization and sharing of key points during meetings. Translation Duties: • Translation of various business documents including service materials, proposals, and reports., • Handling client communications via email and chat (including Slack)., • Translation and localization of internal documents (e.g., Notion, shared docs)., • Ensuring natural and appropriate expressions, attentive to cultural background and honorifics. Communication Support: • Go beyond simple word-to-word translation by conveying the background and intent of messages., • Provide “nuanced translation” that accurately reflects tone and emotion in both English and Japanese., • Respond to internal translation requests and conduct quality checks. Education and Experience Requirements: Required: • Business-level proficiency in both Japanese and English across speaking, reading, and writing for cross-border collaboration, translation, and documentation., • Strong interest in entertainment/anime and fan culture., • Proficiency with productivity suites (spreadsheets, slides, email) and strong task ownership with high accuracy and deadline reliability., • Strong intercultural communication skills and professionalism to operate effectively with multi-office teams and external partners. Desired: • Internship or assistant experience in Social media marketing or PR environments., • Exposure to ad ops support, social listening, media clipping, and basic performance reporting., • Event staffing or convention support experience; assistance on influencer/creator projects is advantageous. Benefits A number of programs cover all employees in the manner prescribed by law. Additionally, 33 USA Inc. provides several Company-designated benefit programs. • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays) Typical office work environment conditions. May be asked to work on evenings and weekends as necessary.

MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments.MITER Brands, also known as Milgard, MI Windows & Doors and Western Window Systems is one of the nation’s largest suppliers of

Actively and consistently support all efforts to simplify and enhance the customer experience. Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting.

If this sounds like you, we'd love to chat!.

Participate actively in sales meetings and training sessions to support team goals and professional development.

Participate actively in sales meetings and training sessions to support team goals and professional development.

Strong customer service and interpersonal skills to effectively interact with students, parents, departmental staff, vendors, and technical support teams. Ability to communicate instructions, delegate tasks, and support team coordination while maintaining personal productivity. Counsels customers (s

This role requires the ability to work lawfully in the U.Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored voice, data and video solut

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Participate actively in sales meetings and training sessions to support team goals and professional development.

We are a close-knit primary care practice with two locations (Los Angeles and Buena Park) and are currently seeking a Medical Receptionist/Medical Assistant to join our team.Korean-speaking skills are required.This is a great opportunity for individuals preparing for medical school or PA school.Howe

Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.

Our team is passionate about hospitality and dedicated to maintaining the highest standards across every aspect of the business, from the dining room to the behind-the-scenes operations that support it. We are seeking individuals who take pride in organization, communication, and supporting a fast-p

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Job Description: We are looking for a friendly and organized Customer Service Representative to support our office operations. The role involves assisting customers, responding to inquiries, maintaining records, and providing general administrative support. Responsibilities: Respond to customer inqu

Job Title : Call Center Representative Location : Alhambra, CA 91803 Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7 am-7 pm General Description: We are seeking experienced Healthcare Call Center Representatives to support a leading academic medical center.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Key Responsibilities: Respond to customer inquiries via phone, email, and in person in a professional and timely manner Resolve customer issues by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution Maintain

Hours: 6am to 230pm Days: Monday-Friday Job Requirements: Review daily shipment log and monitor inventory Communicate with commercial clients via email and phone Input orders into company system Create shipping paperwork for outbound deliveries Track shipments and update master list Handle any issue

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Flex Schedule 7a-11p EST / Medical-Dental-Vision / 401(k) +3% / Generous PTO - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone calls and providing compassionate and empathetic support; Handle a high v

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, patients, pharmacists, and pharmaceutical

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Customer Service / Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Call Center Rep at SCA Health, you will: Take inbound calls from patients and make outbound calls to patients; Provide one call resolution to patient inquires whenever possible and perform ti

Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued; Present a professional

CSR / Remote] - Work from Anywhere in U.Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen