Trabajos hotel front desk en Estados Unidos

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Drawing on the creative heritage of SoHo, ModernHaus is a place where art, community, and innovation come together in an unforgettable urban setting. For travelers craving fresh air and plenty of room to spread out, ModernHaus SoHo boasts 11,000 square feet of outdoor space— providing a rare resort experience in the heart of New York City. Take in rooftop views from the pool deck, relax amid lush vegetation on an outdoor lounge, or dine en plein air at the Veranda restaurant, which occupies a fully retractable glass greenhouse. Overview: The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel. Responsibilities: • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards., • Create, approve and post all Engineering staff schedules according to Highgate Hotel standards., • Create and adhere to annual budget for department., • Develop financial forecasts and actively participate in monthly profit/loss review meetings., • Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Create and implement a preventative maintenance program for all hotel equipment., • Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Ensure that room maintenance requests are handled in a prompt and courteous manner., • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary., • Assist as necessary with special projects and renovations., • Actively participate in energy conservation programs., • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner., • Ensure compliance with the Americans Disabilities Act (ADA)., • Administer all vendor contracts controlled by the engineering department., • Support and participate in all Highgate Hotel programs., • Lead and participate in Highgate Hotel Safety Committee. Qualifications:, • At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience., • High school diploma or equivalent required., • Stationary Engineer’s license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required., • Long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Travel related to company business sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Assistant Director of Front Office is responsible for ensuring the operation of the Guest Services, Concierge in a friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have a valid driver’s license from the applicable state., • Long hours sometimes required., • Light hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on October 2,2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Drawing on the creative heritage of SoHo, ModernHaus is a place where art, community, and innovation come together in an unforgettable urban setting. For travelers craving fresh air and plenty of room to spread out, ModernHaus SoHo boasts 11,000 square feet of outdoor space— providing a rare resort experience in the heart of New York City. Take in rooftop views from the pool deck, relax amid lush vegetation on an outdoor lounge, or dine en plein air at the Veranda restaurant, which occupies a fully retractable glass greenhouse. Overview: The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency. Responsibilities: • Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B, Housekeeping and Engineering), • Provide strong lobby presence to assist front desk agents and guest, • Provide all aspects of shift coverage in F&B operations as needed, • Balance the hotel room type inventory, • Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards), • Monitor and action Nor 1 upsell program, • Handle guest’s special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc. during shift, • Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed, • Coach, train, counsel hourly associates and administer discipline as needed, • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports., • Prepare, copy, and distribute reports as required., • Handle special guest requests., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required. Qualifications:, • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field., • Previous supervisory responsibilities, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by manager Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 10/02/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled., • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests. Qualifications: • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • Must have OPERA CLOUD experiance, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have a valid driver’s license from the applicable state., • Long hours sometimes required., • Light hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: New York City, NY Overview: The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. Responsibilities: • Load and unload luggage carts., • Organize and deliver luggage for tour groups, • Escort guests to rooms and familiarize them with hotel services., • Inspect guest’s room to ensure it is in order and that supplies are adequate., • Explain features of the room including operation of electronic devices and entertainment., • Check/store luggage for arrivals and departures with luggage tags., • Store, track, and deliver packages as needed., • Deliver messages to meeting rooms., • Deliver flowers, laundry, packages and other amenities to guestrooms., • Assist with room changes., • Maintain current listing of local and area attractions, special events and activities., • Maintain list of local transportation guides, churches, sports arenas, etc., • Assist Houseperson with guest requests., • Ensure lobby reader board is correct., • Provide information, maps and directions as required., • Where applicable answer console to assist front desk agents., • Show guestrooms and suites as needed and emphasize the hotel’s amenities., • Perform other duties as requested by management. Qualifications:, • High School diploma or equivalent required and/or experience in a hotel or a related field preferred., • Must have a valid driver's license for the applicable state. (If applicable), • Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and in writing, • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to maintain confidentiality of information. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/21/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Senior PM-Overnight Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Residence Inn Saddle River 7 Boroline RdSaddle River, NJ 07458 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/24/2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Margaritaville Resort Time Square New York City, NY Overview: The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. Responsibilities: • Load and unload luggage carts., • Organize and deliver luggage for tour groups, • Escort guests to rooms and familiarize them with hotel services., • Inspect guest’s room to ensure it is in order and that supplies are adequate., • Explain features of the room including operation of electronic devices and entertainment., • Check/store luggage for arrivals and departures with luggage tags., • Store, track, and deliver packages as needed., • Deliver messages to meeting rooms., • Deliver flowers, laundry, packages and other amenities to guestrooms., • Assist with room changes., • Maintain current listing of local and area attractions, special events and activities., • Maintain list of local transportation guides, churches, sports arenas, etc., • Assist Houseperson with guest requests., • Ensure lobby reader board is correct., • Provide information, maps and directions as required., • Where applicable answer console to assist front desk agents., • Show guestrooms and suites as needed and emphasize the hotel’s amenities., • Perform other duties as requested by management. Qualifications:, • High School diploma or equivalent required and/or experience in a hotel or a related field preferred., • Must have a valid driver's license for the applicable state. (If applicable), • Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and in writing, • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to maintain confidentiality of information. Benefits: Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. Posting Date: This job opening was posted on 9/29/2026 and will remain open for at least 75 days.

Job Description Hotel Inspections Floor Supervisor • Location: Whippany, NJ, • Pay Rate: $21.00 – $24.00 / hour, • Position Type: Direct Hire The Role As an Inspections Floor Supervisor, you inspect cleaned rooms and public areas to ensure they meet high standards for quality, safety, and cleanliness. You support room attendants, provide feedback, and help resolve housekeeping issues throughout the shift. What You Will Be Doing • Inspect guest rooms, hallways, and public areas for cleanliness and quality, • Verify that rooms meet quality standards before releasing them for guest use, • Support and guide housekeeping staff during daily operations, • Assist with training room attendants on procedures and expectations, • Report maintenance issues or safety concerns promptly, • Help manage linen needs, supply levels, and cart organization, • Communicate room status updates with the front desk and management, • Assist with cleaning tasks when needed Why You Will Love It Here • Supportive team environment, • A leadership role with hands-on involvement, • Opportunities to grow within housekeeping and hotel operations Qualifications • Previous housekeeping or inspection experience required, • Strong attention to detail and commitment to quality, • Good communication and coaching skills, • Reliable, organized, and able to multitask, • Able to walk, bend, lift, and inspect rooms throughout the shift, • Flexible to work any days of the week, including holidays and weekends Ready to Join the Team? If you are ready to help ensure high cleaning standards and support a strong housekeeping team, we would love to meet you. Apply today! Equal Opportunity Employer (EOE) \nCompany Description PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally: -\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data -\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes -\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs -\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:\r\n\r\n•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data\r\n•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes\r\n•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs\r\n•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry

The Front Desk Agent serves as guests' primary first and last contact at Wythe Hotel, creating effortless experiences that put them at ease while maintaining the personable atmosphere that defines our hotel.This role requires a desire to master hospitality excellence, serving as the epi-center that

Job DescriptionDescription: Job Summary Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow employees, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality. Job Activities • Maintain professional appearance standards as directed in the Company Employee Handbook., • Anticipates and accommodates needs of the guest., • Maintains the general cleanliness and orderliness of the entrance area., • Complies with Department of Health and company sanitation standards., • Actively takes and processes reservations for guests., • Assists with incoming calls and answering questions from guests., • Responsible for checking guests’ coats and other belongings (where applicable)., • Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:, • Ensures that all appropriate menus are printed and ready for service., • Responsbile for making sure all menu books are organized with current menus., • Collects menus throughout venue during shift., • Performs opening side-work as prescribed., • Performs closing side-work as prescribed., • Reports all breakage, damage of equipment or furniture immediately to management., • Attends and participates in daily pre-service meetings., • Participates in any training sessions or departmental meetings., • Learn by listening, observing other team members and sharing knowledge while leading by example., • Portrays a positive and professional attitude., • Demonstrates knowledge of Company, its partners and supporting hotel environments., • Works as part of a team and provides help and support to all fellow team members. Requirements: Education, Experience and Skill Requirements • Company in-venue host training., • Previous hospitality experience., • Previous host experience., • Experience in a high-volume restaurant/nightclub/lounge., • Must be able to stand, lift and bend for extended periods of time., • Must be able to bend and lift to 50 lbs., • Role may include job duties or tasks requiring repetitive motion., • Exposure to hot kitchen elements or cleaning materials., • Must be able to work and remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking dynamic Overnight Lobby Host Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Benefits • Medical, Dental, Vision, • 401K - after one year, • Tuition Reimbursement Responsibilities • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Delivers outstanding service and creates memorable experiences., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Handle guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • This position is responsible for welcoming, assisting setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as PBX relief and providing luggage assistance; assisting with valet parking and summoning cabs in the overnight capacity. Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Uses the guest’s name whenever possible and maintains a professional demeanor at all times., • Greeting and Welcoming Guests. Check In and Out Services • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Updates all guest profiles with correct billing information, preferences, special requests, etc. Luggage Assistance • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Lifts luggage and uses bell carts to assist guests. Arrivals and Room Moves • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Coordinate with Front Desk in regards to room moves. Guest Interactions • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • Assists with guest requests, errands, deliveries, etc. General Stores • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Report inventory monthly on all stock/product. Responsibilities • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Any other requests of duties from management. Reconciliation • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Proper handling of sensitive and confidential guest material and information understood and held in a professional manner. Cash Handling • Accept advance deposits for guests and posts the advance to guests’ accounts., • Makes change and balances the personal and/or individual floating bank. Requirements • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • Available for shifts in the overnight capacity. Benefits : Medical, Vision, Dental and 401k (ref. 58226) Compensation: $25.50 per hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk / Member Service Advisor .Kings Athletic Club — Brooklyn Heights, NY.Part-time | $25/hr | Reports to General Manager.Kings Athletic Club is a private membership club located in Brooklyn Heights at the historic Hotel St.We are a community built around best-in-class sport, wellness, a

Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay. Front Desk Leader: Motivate, coach, and guide your team to shine. Youll keep st International, Manager, Front Desk Manager, Suite, Front Desk, Intern, Hotel

Job Description Job Title: AI Engineer Location: New York, NY Department: Technology/Revenue Strategy Reports To: Chief Executive Officer FLSA Status: Exempt Work Type: Remote Position with occasional travel to the Corporate Office Employment Type: Full Time Company: Rebel Hotel Company About Rebel Hotel Company: Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability—and we’re just getting started. Position Summary: We're a hospitality company building the next generation of intelligent pricing, demand, and guest-experience systems. Today our commercial teams run rate strategy, RFP negotiations, and account planning on spreadsheets and intuition. We're hiring an AI Engineer to turn that work into software — models and tools that forecast demand, optimize rates, and surface account intelligence so our revenue managers make sharper decisions, faster. This is a hands-on engineering role with direct line of sight to revenue. You'll work alongside revenue managers, sales leaders, and data analysts, shipping production systems that touch real pricing and booking decisions across our portfolio. What You'll Build • Demand forecasting models that predict occupancy and room-night demand by property, segment, day-of-week, and season — accounting for events, seasonality, and booking pace., • Dynamic pricing and rate-optimization engines that recommend BAR and corporate rates, balancing occupancy, ADR, and RevPAR against competitor positioning., • Account intelligence tooling that ingests internal production data and external signals (M&A activity, headcount trends, travel-budget shifts) to flag growing accounts, at-risk accounts, and uncaptured market opportunity., • Labor and staffing models that forecast labor demand against projected occupancy and arrivals — optimizing schedules, hours, and cost across housekeeping, front desk, F&B, and other departments while protecting service levels., • RFP and negotiation support tools that help the team price contracts, model rate scenarios, and prioritize target accounts during RFP season., • LLM-powered workflows — summarizing market intelligence, drafting account strategy notes, and answering natural-language questions over revenue data., • A testing laboratory for beta technologies — stand up and run a controlled environment where new AI tools and models can be piloted, stress-tested, and validated against real operational data before broader rollout, including the experimentation framework, sandboxed data, and feedback loops with property and commercial teams What You'll Do • Design, train, evaluate, and deploy machine learning models on real booking, rate, and market data., • Build data pipelines that bring together PMS, CRS, booking-channel, and third-party market data into clean, reliable feature sets., • Stand up the infrastructure to serve models in production — APIs, monitoring, retraining, and guardrails., • Operate the beta testing lab — design pilots, recruit internal users, measure results, and decide what graduates to production versus what gets killed., • Partner closely with revenue and commercial teams to translate domain knowledge into product, and to make sure outputs are trustworthy and actionable., • Define and track the metrics that matter — forecast accuracy, recommendation adoption, labor cost and productivity, and downstream revenue impact. What We’re Looking For Required • 3+ years building and shipping ML systems in production (not just notebooks)., • Strong Python and the modern ML/data stack (e.g. pandas, scikit-learn, PyTorch or TensorFlow, SQL)., • Solid grounding in forecasting, optimization, or recommendation/pricing problems., • Experience taking models from prototype to deployed service, including monitoring and iteration., • Ability to communicate clearly with non-technical stakeholders and translate business problems into technical ones. Nice to have • Experience in hospitality, travel, airlines, retail, or another revenue-management-driven industry., • Familiarity with dynamic pricing, demand modeling, or yield/revenue management., • Experience integrating LLMs into applications (RAG, structured extraction, agentic workflows)., • Cloud and MLOps experience (AWS/GCP/Azure, containerization, CI/CD for ML)., • Comfort with experimentation and causal measurement (A/B testing, uplift modeling). What We Offer: • Competitive base salary and performance-based incentive plan, • Medical, dental, and vision insurance, • 401(k) plan with company match, • Paid time off and holidays, • Career advancement opportunities within a rapidly growing company, • A chance to be part of the Rebel movement redefining hospitality leadership Why This Role You'll own meaningful problems end-to-end, see your work move real revenue, and help build a data and AI capability from an early stage. If you want your models to ship and matter rather than sit in a backlog, this is that role. Salary Range: $190,000 - $200,000 annually At Rebel Hotel Company, we don’t manage hotels the old way—we challenge the status quo. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.

Location 2258 County Highway 41, Roxbury, NY, 12474, United States Base Pay $10.00 - $30.00 / Hour Job Category Hotel Front Desk Agent/Guest Service Agent Contact Information Name Charles Doole Email rhrony@girihotels.com

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization Professionally greet members a Front Desk Associate, Associate, Front Desk, Instructor, Hotel

Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces. We redefine luxury hospitality by integrating the brand's core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire. Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life. Job Overview: Under the direction of the Director of Rooms: Assumes responsibility for the overall operation and staff of the Front Desk, in collaboration with Guest Services (Bell and Door/Driveway), Concierge, Guest Relations and CORE. Responsibilities include, but are not limited to, interviewing staff, training, maintaining brand standards, assisting with reservation needs and guest relations. Acts as Manager on Duty when needed. Essential Job Functions: • Directs activities of Front Office staff. Conducts performance evaluations and implements disciplinary actions as required., • Reviews and manages department schedules to ensure staff is supported and business needs are being met., • Ensures coordination of guest arrivals, departures and billing/credit requirements, including those requiring special attention, returning guests and groups., • Ensures compliance with all financial and credit procedures and controls, including cash handling, disbursements and direct billings., • Ensures the Front Office team is trained and well-versed with all service standards including Forbes and LQA., • Effectively handles guest requests, concerns and complaints, ensuring timely and appropriate resolutions., • Provides basic trouble shooting support for in-room services such as internet, TV movies, games and web services., • Works with Bell staff to ensure smooth handling of guest luggage, deliveries and special requests., • Take prompt action in all matters related to the safety, security, well-being, and satisfaction of hotel guests and employees. Responds swiftly and effectively in any emergency or safety-related situation., • Provides coverage for Night Manager's days off and vacation., • Assist CORE Department with reservations when needed., • Attends all required leadership meetings as determined by the Front Office Manager., • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook., • Works harmoniously and professionally with co-workers and supervisors., • May be assigned other duties at the discretion of management., • Works closely with the Director of Rooms in developing Goals and developing the Assistant Front Office Managers team. Qualifications/Skills: Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: • Three to Five years in a similar role in a luxury hotel in NYC., • NYC union experience preferred., • Prior guest relations training preferred., • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding., • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimum supervision., • Ability to think quickly and act appropriately in emergency situations., • Perform well under pressure situations, time demands, and work overtime when needed., • Punctuality and regular and reliable attendance., • Interpersonal skills and the ability to work well with co-workers and the public., • Skill in the use of related tools (including hand and electric tools)., • General computer knowledge and ability to enter work orders, make notes, etc. or related system., • Must have a flexible schedule (AM, PM, Overnight, Weekends & Holidays). Essential Physical Abilities: • Endure various physical movements throughout the work areas., • Ability to push, pull, grasp, lift or carry supplies, equipment or supplies., • Ability to work in a standing position for long periods of time (up to 5 hours)., • Must be able to see the physical conditions of designated areas., • Must be able to observe the physical environment and respond to emergency situations., • Ability to effectively handle multiple demands and challenging guest relations issues. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. The Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. Duties & Responsibilities: • Warmly greet all guests and patrons upon entering and departing the hotel, • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently, • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information, • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently, • Carry out a daily in-house guest reservation and correspondence audit, • Maintain efficiency and friendliness during the entire checkout, • Work to resolve any guest complaints or queries following Firmdale standards, • Apply all hotel credit procedures discreetly and tactfully, • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel, • Complete all filing according to hotel standards, • Accurately record all reservations taken at the Front Desk accurately, • Follow all handover procedures at the end of every shift, • Make certain all charges are posted and the correct amount is billed to guests and function accounts, • Count assigned bank at the start and end of every shift and rectify any problems, • Adhere to requirements and maintain the security of cash, property and valuables located within the reception area, • Ensure all accounts balance with credit card machines and allowances are accounted with the correct backup, • Transfer accounts to sales recording accurate information and including by the correct documentation, • Always understand and adhere to the hotel security policy, • Have a thorough knowledge of the hotel and the company, • Maintain a clean and organized workplace, • Promote other Firmdale hotels and restaurants, • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience, • Carry out any other reasonable duty to assist in the smooth running of the Property Physical Requirements: • Be able to stand for a complete 8-hour shift, 5 days a week, • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos, • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities, • Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays Experience/Education: • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus, • Previous reception or customer service experience, preferably within a 4- or 5-star hotel, • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure, • Work experience that requires a high level of attention to detail What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 Join us at the Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

The Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries following Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk accurately., • Follow all handover procedures at the end of every shift., • Make certain all charges are posted and the correct amount is billed to guests and function accounts., • Count assigned bank at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted with the correct backup., • Transfer accounts to sales recording accurate information and including by the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants. Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience. Carry out any other reasonable duty to assist in the smooth running of the Property. • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays., • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Work experience that requires a high level of attention to detail

Job DescriptionDescription: The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific). Requirements: • Assist with the operation maintenance and repair of equipment., • Change out light bulbs; perform preventative maintenance for guest rooms to include vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. • Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. • Perform other tasks/jobs as assigned by the supervisor or manager., • Clean exterior parking lot and remove trash from receptacles., • Perform minor landscaping tasks such as pulling weeds between lawn servicing dates., • Help the housekeeping department in maintain public areas of the hotel., • Assist with guest transportation if property has shuttle service., • Perform preventative maintenance tasks as identified in the CORE program and record the work completed. • Maintain the needed stock of mechanical items needed to ensure work can be completed timely without delays. • Advise the General Manager of equipment or supplies needed and properly maintain the building., • Assist breakfast area in below tasks as needed: o Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. o Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. o Support all areas of the food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or QUALIFICATIONS: • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must have a valid driver’s license for the applicable state (property specific)., • Must have an acceptable MVR (Motor Vehicle Driving Record) (property specific)., • Must be willing and can work a varied schedule that may include evenings nights weekends and holidays Job Settings and Physical Demands: To perform the job successfully, the candidate must be able to stand and walk 90% of their workday. Lifting and carrying up to 65 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in well ventilated area. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company. This role will provide a career path in outbound sales for a talented individual. A successful candidate will have a positive phone presence, be fluid, and be able to think on your feet while presenting a confident pitch to engage the opportunity. You’ll bring a strong mentality to each day and be open to immediately applying advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you. What You’ll Do • Conduct persistent outreach to targeted prospects (dials/email), • Communicate our value proposition to decision makers and qualify them for potential sales opportunities, • Deliver against a quota for qualified leads, • Leverage prospecting tools to research companies and identify key decision makers, • Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth, • Contribute towards optimizing our approach towards sales development to drive ongoing improvement, • Leverage Salesforce for lead and pipeline management, and sales forecasting, • Participate in knowledge sharing, training updates and process optimizationWhat We’re Looking For, • 1+ years of work experience, • Prior experience in Sales, Expert Network, or Recruiting (preferred), • Prior experience in hospitality or software (preferred but not required), • Ability to adapt easily to new situations and eager to learn/contribute, • Experience qualifying leads, • Excellent verbal and written communication skills, • Grit – dialing and being an SDR takes emotional strength and you either have it or you don’t, • Determined to exceed goals on a weekly basis and have self-accountability, • Assertive, persistent, persuasive, and a good listener, • Smart and confident to build successful client relationships and overcome objections/rejections over the phoneCompensation Target cash compensation ranges from $75,000 - $80,000, including a fixed annual salary and uncapped commission paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Director of Product to own our flagship offering: the Digital Guest Journey. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As Director of Product, you'll own the roadmap, evolution, and success of the Digital Guest Journey — setting the vision, making the hard calls, and ensuring the product consistently exceeds the expectations of our top partners while delighting millions of travelers worldwide. What You’ll Do • Own the product strategy and multi-year roadmap for the Digital Guest Journey — defining what gets built, what doesn't, and why., • Proactively diagnose high-impact opportunities by synthesizing signals from customers, data, sales, and the competitive landscape., • Maintain direct, ongoing relationships with hotel operators and enterprise clients to shorten feedback loops and sharpen prioritization between formal research cycles., • Translate product decisions into business narratives connecting product metrics to company-level outcomes including revenue, margin, and churn., • Lead technical conversations with engineering and enterprise clients with precision, including system architecture, integration dependencies, and trade-offs., • Drive execution and alignment across engineering, sales, customer success, and design around shared outcomes.What We’re Looking For, • 10+ years of product management experience, with at least 2–3 years in a senior or director-level PM role at an enterprise SaaS company., • A track record of proactively identifying high-impact problems — not just executing on a roadmap handed to you., • The ability to narrate a product decision in business terms: what metric moved, what it meant for revenue, margin, or retention, and how you knew it mattered., • Technical depth to explain how your product works under the hood — not just what it does — and lead conversations with engineers and enterprise clients at the right level of detail., • Examples of driving cross-functional alignment without organizational authority, and staying personally accountable through launch, onboarding, and early adoption.Compensation Total cash compensation ranges from $275,000-$350,000. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are seeking an experienced, dynamic, and service-driven Director of Front Office to lead our Front Office operation. This key leadership position is responsible for creating an exceptional guest experience while ensuring efficient daily operations, strong team performance, and consistent service standards. The ideal candidate is a hands-on hospitality leader who thrives in a fast-paced hotel environment, has a strong understanding of front office operations, and is passionate about developing teams and delivering memorable guest experiences. Key Responsibilities • Provide overall leadership and direction for the Front Office department, including Front Desk, Guest Services, and related functions., • Oversee daily Front Office operations to ensure a seamless arrival, stay, and departure experience for guests., • Lead, coach, develop, and motivate the Front Office leadership team and employees., • Establish and maintain high standards of guest service, professionalism, and operational efficiency., • Monitor guest feedback and service recovery, personally addressing escalated guest concerns when necessary., • Ensure appropriate staffing levels based on occupancy, business demands, and operational needs., • Manage departmental scheduling, payroll, productivity, and labor costs in accordance with budget and business levels., • Partner closely with Housekeeping, Reservations, Revenue Management, Engineering, Security, Food & Beverage, Sales, and other departments to ensure effective hotel operations., • Monitor room status, arrivals, departures, VIPs, special requests, group activity, and other daily operational priorities., • Ensure Front Office employees are properly trained on hotel standards, systems, policies, procedures, and emergency protocols., • Drive employee engagement, performance management, recognition, coaching, and professional development., • Participate in interviewing, hiring, onboarding, training, and evaluating Front Office employees., • Ensure compliance with hotel policies, brand standards, collective bargaining agreements where applicable, and all applicable federal, state, and local requirements., • Monitor departmental expenses and identify opportunities to improve productivity and operating performance without compromising the guest experience., • Maintain effective controls related to cash handling, guest accounts, room access, billing, and other Front Office procedures., • Prepare and review operational reports, guest satisfaction results, labor reports, and departmental performance metrics., • Serve as a visible hotel leader and Manager on Duty as required., • Collaborate with senior hotel leadership on initiatives designed to improve guest satisfaction, employee engagement, operational performance, and profitability., • Perform other duties and responsibilities as assigned.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role Canary Technologies is seeking an experienced Head of Global Enterprise Customer Success to own the success of our largest and most strategic global hotel brands. This leader will partner directly with C-suite executives at many of the world's largest hospitality companies, overseeing complex multi-product deployments while driving long-term adoption, retention, and expansion. As the executive sponsor for Canary's most important customer relationships, you will ensure our customers realize measurable business value while helping shape Canary's enterprise customer strategy. You will also lead and develop a high-performing team of Enterprise Customer Success Managers and Enterprise Implementation Managers responsible for delivering exceptional outcomes across our enterprise portfolio. What You’ll Do • Own customer outcomes across Canary's largest enterprise accounts, including successful deployments, executive engagement, product adoption, retention, and expansion., • Build trusted relationships with executive stakeholders—including CIOs, CTOs, COOs, Chief Digital Officers, Commercial leaders, and other senior executives—at the world's largest hotel brands., • Serve as the executive sponsor for Canary's most strategic customers, proactively managing executive relationships, mitigating risk, resolving escalations, and driving long-term partnership success., • Lead, coach, and develop a high-performing team of Enterprise Customer Success Managers and Enterprise Implementation Managers, creating a culture of accountability, customer obsession, and continuous development., • Partner closely with Enterprise Sales to ensure seamless transitions from sales through implementation while supporting long-term account growth and customer success., • Develop strategic account plans that align customer business objectives with Canary's product roadmap and identify opportunities to expand Canary's footprint across brands, portfolios, and products., • Collaborate cross-functionally with Product, Engineering, Support, Marketing, and Revenue Operations to advocate for enterprise customer needs and continuously improve the customer experience., • Establish operational excellence across enterprise implementations by driving scalable processes, governance, and best practices for complex global deployments., • Define and monitor key success metrics across implementation, adoption, customer health, retention, expansion, executive engagement, and overall customer satisfaction., • Stay informed on hospitality technology trends and enterprise customer success best practices to continually elevate Canary's strategic customer experience.What We’re Looking For, • 10+ years of experience in Customer Success, Strategic Account Management, Professional Services, or a related enterprise customer-facing role within B2B SaaS., • 5+ years of leadership experience building, managing, and developing high-performing customer-facing teams., • Proven experience serving as the executive relationship owner for Fortune 500 or other large enterprise customers with complex organizational structures., • Demonstrated success building trusted relationships with C-suite executives and senior business leaders., • Track record of leading complex, multi-product enterprise software deployments from implementation through long-term customer success., • Proven ability to drive measurable improvements in customer adoption, retention, expansion, and overall customer health., • Strong executive presence with exceptional communication, presentation, negotiation, and stakeholder management skills., • Experience partnering cross-functionally with Sales, Product, Engineering, Support, Marketing, and Operations to deliver customer outcomes., • Analytical mindset with experience using customer health metrics, business data, and operational insights to drive strategic decision-making., • Experience within hospitality technology, enterprise SaaS, fintech, or another complex B2B software environment is strongly preferred.Compensation Target cash compensation ranges from $201,000 - $259,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Product Marketing Manager who can translate complex product capabilities into clear, compelling narratives that compel buyers and enable sales teams. You'll own product areas and strategic go-to-market initiatives end to end, working in close collaboration with Sales, Product, Marketing, and Customer Support teams. This is a highly cross-functional and strategic role that blends storytelling, market insight, go-to-market strategy and execution to fuel growth and improve conversions. What You’ll Do • Messaging and Positioning: Develop and maintain product-level messaging and positioning. Translate what Canary builds into language that resonates with specific personas, tailoring it to SMB, mid-market, and enterprise audiences., • Sales Assets: Build the sales and marketing assets that clearly communicates Canary’s value and differentiation that resonates for each stage of the marketing funnel. Understand from the Sales and Customer Support teams what’s working and what improvements are needed to improve how we communicate with customers and prospects., • Storytelling and Content: Craft engaging and persuasive presentations including sales decks, webinars, and presentations in collaboration with growth, partner, and content marketers., • Market & Competitive Intelligence: Maintain a working understanding of the competitive landscape in your product areas. Know how competitors position, what claims they make, and where Canary wins and loses., • Data and Analysis: Utilize data to measure the success of go-to-market initiatives, marketing campaigns, and product adoption, reporting on key metrics and providing actionable insights for optimization.What We’re Looking For, • +5 years of product marketing experience in a B2B SaaS environment, • Strong communicator, both internally as well as to the market. You are a strong writer and visual storyteller able to communicate complex topics in a simple, digestible way., • Comfort working with data and deriving actionable insights — you measure the impact of your work and use that to make better decisions, • Experience bringing new products to market, • A high quality bar for external assets — you know what "ship-ready" looks like and won't submit something half-finished, • Strong cross-functional instincts — you work well with product, sales, and design without needing heavy coordination overhead; you’re able to effectively influence without direct authority, • Preferred: Management consulting experience, hospitality and/or travel tech experience, and multi-product, platform, and AI products experience.Compensation Target cash compensation ranges from $140,000 - $175,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role Canary Technologies is hiring a Head of Product Design to own the design system, information hierarchy, and interaction principles that govern every surface of Canary's platform — for human users and AI agents alike. Most design system roles are about consistency for humans. This one is about building the design language that AI agents obey. You're not just making a dashboard pretty — you're defining the rules of interaction for a platform where AI is increasingly the operator. That's a new kind of design leadership, and we want someone who sees it that way. Canary's product surface is expanding fast across checkin, messaging, upsells, voice, and more. We need someone obsessive about consistency, hierarchy, and systematic design who can establish principles that scale — not just across screens, but across a future where AI agents are primary users of our interfaces. The design system you build won't just guide human designers; it will be the contract that AI follows. What You’ll Do • Define and enforce a unified design system across all Canary product surfaces — components, spacing, typography, color, layout patterns, and page-level templates, • Establish clear information hierarchy standards so every page communicates priority, status, and action with zero ambiguity, • Build design principles rigid enough to be programmatically enforced and flexible enough to serve diverse hospitality workflows, • Create specifications precise enough that AI coding agents can generate UI that meets your bar without human review, • Audit existing surfaces ruthlessly and drive convergence toward a single coherent system, • Partner closely with engineering and product to make the design system the source of truth — not a side artifact, • Think deeply about how AI agents (voice, chat, autonomous) interact with and present Canary's UI, and design for that as a first-class use caseWhat We’re Looking For, • 8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred., • Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile is essential., • Proven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building., • Strong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints., • You are inspired by companies like Rippling, Linear, or Stripe where systematic design creates product clarity, • Fluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools., • Excited by the idea that your design system becomes the rulebook for AI agents building and operating UI, • Meticulous, opinionated, and able to hold the line on standards while moving fast, • Comfortable being both hands-on (Figma, tokens, specs) and strategic (principles, governance, cross-pod alignment)Compensation Target cash compensation ranges from $250,000-$290,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Training & development Who We Are: Apex Assembly connects the world’s leading technology decision-makers with top-tier solution providers through executive events across North America. Our high-growth environment is built for ambitious individuals who thrive on competition, accountability, and driving results. The Role: We’re looking for a driven, high-energy Business Development Representative to join our growing sales team in our NYC office. As a BDR, you will be on the front lines of Apex’s revenue growth, generating qualified leads, booking meetings, and fueling the success of our events and partnerships. This role is designed for someone who thrives in a fast-paced, performance-driven environment, is naturally competitive, and enjoys working towards clear goals. We are looking for a start date of 01/12/2026. What You’ll Do: • Take ownership of outbound prospecting — calls, emails, LinkedIn — and drive results, • Build relationships fast with tech companies that align with Apex’s event strategy, • Get in front of decision-makers and secure qualified meetings for senior sales leaders, • Take pride in hitting — and exceeding — your outreach and meeting targets, • Keep your pipeline organized and your activity sharp in Salesforce, • Help shape our messaging — your voice and ideas matter here, • Stay sharp on trends so your conversations sound confident and relevant, • Be a key part of a fast-paced, energetic, success-driven team, • This is an independent contributor role. Coordination with internal teams is required.What We’re Looking For:, • Outgoing, competitive personality — you love meeting new people and winning them over, • Strong communicator — comfortable talking to executives and holding your ground, • Self-starter — you want freedom to run your own day, with clear goals to chase, • Resilient — rejection doesn’t faze you, you bounce back fast, • High energy — you thrive in environments with pace and momentum, • Coachable — you want to get better and aren’t afraid of feedback, • Comfortable making a lot of calls and driving conversations — the phone is your friend, • Familiar with CRM tools (Salesforce is a plus) and LinkedIn Sales Navigator, • Bachelor’s degree or equivalent experience preferred, • Previous sales or lead generation experience is a plus — but attitude matters mostWhy Apex Assembly:, • High-energy, competitive sales culture with clear growth paths, • Comprehensive training to sharpen your sales skills, • Opportunity to work directly with senior leaders and decision-makers in the tech space, • Competitive compensation with uncapped earning potential, • Be part of a company rapidly scaling and making an impact Physical demands • Prolonged periods sitting at a desk and working on a computer, • During travel, we require light lifting of promotional materials or event suppliesTravel required, • Travel required. Any travel related to events will be discussed in advance and covered by the company (flight and hotel)., • Less than 10% to begin and may increase over time to 15%Required education and experience, • Associates and Bachelor’s degrees or equivalent experience, • Excellent verbal and written communication skillsPreferred education and experience, • Previous experience in sales, business development, or lead generation, • Familiarity with CRM tools and email outreach platformsAdditional eligibility requirements, • Ability to work standard hours (Monday – Friday, 9:00 AM – 5:00 PM EST), • Ability to reliably commute to 10174 at least 4 times a week., • Eligible to work in the United StatesWork authorization Must be authorized to work in the United States Affirmative Action/EEO statement Apex Assembly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Flexible work from home options available.

Job Description Job Title: Director of Front Office Reports to: Director of Rooms Department: Front Office Position Summary The Director of Front Office is responsible for the strategic leadership, operational excellence, and financial performance of the Front Office Division, ensuring exceptional guest experiences consistent with Forbes Five-Star, AAA Five Diamond, and luxury hospitality standards. This role oversees Front Desk, Guest Services, Bell Services, Door Services, Guest Relations, and Telephone Operations, while partnering closely with Housekeeping, Reservations, Engineering, Security, Sales, and Revenue Management to deliver seamless service and maximize guest satisfaction. Key Responsibilities Guest Experience & Service Excellence • Champion Forbes Five-Star, AAA Five Diamond, and Taj luxury service standards throughout all Front Office operations., • Ensure personalized recognition and seamless experiences for VIPs, repeat guests, Taj Inner Circle members, Chambers members, long-stay guests, and luxury travel advisor clients., • Oversee all arrivals, departures, room assignments, guest preferences, and special requests., • Lead guest recovery efforts and ensure timely resolution of guest concerns., • Monitor guest satisfaction scores, online reviews, Trust You feedback, and NPS results, implementing action plans to improve performance., • Ensure flawless execution of guest benefits associated with American Express Fine Hotels + Resorts (FHR), Virtuoso, Signature Travel Network, and other preferred partner programs. Operations Management • Direct the daily operations of Front Desk, Guest Services, Bell & Door Services, Guest Relations, and Telephone Operations., • Maintain effective room inventory management and collaborate with Reservations and Housekeeping to optimize occupancy and guest satisfaction., • Lead daily operations meetings, arrivals reviews, and departmental briefings., • Ensure compliance with all operating procedures, service standards, and audit requirements. Compliance & Safety & Risk Management • Ensure compliance with Forbes Five-Star, AAA Five Diamond, IHCL brand standards, company policies, and applicable regulations., • Conduct routine audits of guest recognition programs, luxury travel partner benefits, room assignment practices, and operational standards., • Drive departmental training and corrective action plans to maintain and elevate service standards., • Partner with Security and hotel leadership to maintain a safe and secure environment for guests and colleagues., • Support emergency preparedness, crisis management, and business continuity initiatives. Leadership & Team Development • Recruit, train, coach, and develop Front Office leaders and colleagues., • Foster a culture of accountability, engagement, professionalism, and service excellence., • Conduct performance evaluations, career development discussions, and succession planning., • Lead by example and promote a positive and inclusive work environment. Financial & Business Management • Manage departmental budgets, labor costs, and productivity targets., • Support revenue optimization strategies through effective inventory management and room placement., • Monitor departmental expenses and identify opportunities to improve operational efficiency., • Collaborate with Revenue Management and Reservations to maximize guest satisfaction while protecting rate integrity. Cross-Functional Leadership • Collaborate closely with Housekeeping, Engineering, Security, Sales, Catering, and Revenue Management to ensure seamless hotel operations., • Participate in strategic planning, renovation projects, technology initiatives, and operational enhancements., • Support planning and execution for major citywide events, high-profile VIP visits, and peak demand periods. Qualifications • Bachelor’s degree in hospitality management or related field preferred., • Minimum 7-10 years of progressive luxury hotel experience, including senior Front Office leadership positions., • Strong knowledge of Opera PMS and hotel operating systems., • Experience within Forbes Five-Star and AAA Five Diamond environments preferred., • Proven leadership experience in a luxury hotel setting., • Excellent communication, organizational, and problem-solving skills., • Ability to manage multiple priorities in a fast-paced, guest-focused environment. Key Performance Indicators (KPIs) • Forbes Five-Star Audit Results, • AAA Five Diamond Compliance Scores, • American Express FHR Program Compliance, • Guest Satisfaction & NPS Scores, • VIP Guest Experience Scores, • Online Reputation Ratings, • Front Office Labor Productivity & Cost Management, • Employee Engagement & Retention, • Guest Recovery Resolution Metrics, • Room Assignment Accuracy & Arrival Experience Performance

Job Description Role is for SKIPJACK HOTEL AND MARINA in Marathon, Florida. Job Title: Resident General Manager - Resort Location Department: Administration Reports to: Republic Investment Company Location: Marathon, Florida Job Type: Full-Time Job Summary: The General Manager (GM) oversees daily hotel operations, ensuring smooth management of staff, finances, and guest satisfaction. Responsibilities include budgeting, revenue forecasting, hiring and training department managers, and maintaining property standards. The GM must be a strong leader with excellent communication and organizational skills, ensuring top-tier service and brand representation. Visa sponsorship is available for qualified candidates. Key Responsibilities: • Oversees all aspects of hotel operations, including front desk, housekeeping, guest services and maintenance., • Hold regular briefings and meetings with department heads, • Ensure full compliance with RIC operating controls, SOPs, policies, procedures, and service standards., • Oversee the planning and execution of hotel events, conferences, and meetings., • Coordinate with the sales and marketing team to drive bookings, promotions, and special events., • Lead all key property issues including capital projects, customer service, and refurbishment., • Handling complaints and overseeing the service recovery procedures., • Responsible for the preparation, presentation, and subsequent achievement of the hotel?s annual Operating Budget, Marketing, and sales Plan and Capital Budget., • Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded., • Ensure all decisions are made in the best interest of the hotel., • Deliver hotel budget goals and set other short and long-term strategic goals for the property., • Developing improvement actions and carrying out cost savings., • A strong understanding of P&L statements and the ability to react with impactful strategies, • Closely monitor the hotel?s business reports daily and make decisions accordingly., • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate., • Maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs., • Prepare a monthly financial report for the owners and stakeholders., • Draw up plans and budgets (revenues, costs, etc.) for the owners., • Helping in the procurement of operating supplies, equipment and contracting with third-party vendors for essential equipment and services., • Act as a final decision maker in hiring a key staff., • Coordination with impacted departments for the execution of all activities and functions., • Manage and develop the Hotel Executive team to ensure career progression and development., • Be accountable for the responsibilities of department heads and take ownership of all guest complaints., • Provide effective leadership to hotel team members., • Lead in all aspects of business planning., • Respond to audits to ensure continual improvement is achieved., • Responsible for safeguarding the quality of operations both (internal & external audits)., • Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements., • Develop and implement new policies, procedures, and practices to enhance guest satisfaction and improve efficiency., • Ensures that staffing is maintained at an appropriate level to match business demands., • Conduct regular inspections to ensure rooms and public areas meet established standards of cleanliness and maintenance., • Evaluate staff performance as per company policy, • Foster a positive work environment and promote teamwork and collaboration., • Handle guest complaints and resolve issues promptly and effectively., • Maintain compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and / or weekly inspection of rooms with the Property Engineer., • Create a positive team-oriented environment that focuses on the guest, through employee development and motivation., • Ensure that employees are always attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees., • Create an environment where employees make empowered decisions to ensure guest satisfaction., • Ensure that all employees receive fair and equitable treatment according to RIC SOPs. Accomodations provided Schedule: Full-time, 40 hours per week, with overtime as needed based on operational demands. Salary Range: $90,000 - $140,000 per year, commensurate with experience

Job Description T.E.A.M. = Together Everyone Achieves More Our TEAM culture is all about supporting one another, recognizing hard work, and helping our team members achieve MORE in their careers. If you're friendly, dependable, and enjoy creating great experiences for others, we'd love to have you join us! Grow With Our TEAM! We want our team members to find their MORE. Whether you're beginning your hospitality career or looking for an opportunity to grow, you'll gain valuable guest-service experience while working alongside a TEAM committed to delivering memorable experiences. Bring your personality, professionalism, and passion for hospitality—we'll provide the support and opportunities to help you grow. What's Your MORE? Join our TEAM and help us create an exceptional experience from arrival to departure! About the Role: The Director of Front Office plays a pivotal role in ensuring the smooth and efficient operation of the front desk and guest services within a hospitality or corporate environment. This position is responsible for leading and supervising the front office team to deliver exceptional customer service, manage guest relations, and maintain operational standards. The Director of Front Office oversees daily administrative tasks, coordinates with other departments, and implements policies to enhance the overall guest experience. This role requires a proactive approach to problem-solving, staff development, and resource management to meet organizational goals. Ultimately, the Director of Front Office ensures that every guest interaction is positive, professional, and aligned with the company’s brand values. Minimum Qualifications: • High school diploma or equivalent; a bachelor’s degree in hospitality management or related field is preferred., • Minimum of 3 years experience in front office operations within the hospitality industry., • Proven experience in a supervisory or managerial role overseeing front desk staff., • Strong knowledge of property management systems (PMS) and reservation software., • Excellent communication and interpersonal skills. Preferred Qualifications: • Bachelor’s degree in hospitality management, business administration, or a related field., • Experience with customer relationship management (CRM) tools., • Certification in hospitality management or customer service excellence., • Multilingual abilities to assist a diverse guest population., • Experience working in a high-volume or luxury hotel environment. Responsibilities: • Supervise and coordinate front office staff activities, including receptionists, concierge, and guest service agents., • Manage guest check-in and check-out processes to ensure accuracy and efficiency., • Handle guest complaints and resolve issues promptly to maintain high satisfaction levels., • Train, mentor, and evaluate front office team members to promote professional growth and service excellence., • Collaborate with housekeeping, maintenance, and other departments to ensure seamless guest experiences., • Maintain accurate records of reservations, billing, and guest information in compliance with company policies., • Develop and implement front office procedures and standards to improve operational efficiency., • Prepare reports on occupancy, revenue, and guest feedback for senior management review., • Ensure compliance with health, safety, and security regulations at the front desk area., • Manage scheduling and payroll for front office staff to optimize resource allocation. Skills: The Director of Front Office utilizes strong leadership and organizational skills daily to coordinate team activities and ensure smooth front desk operations. Effective communication skills are essential for interacting with guests, resolving conflicts, and collaborating with other departments. Proficiency with property management systems and reservation software enables accurate handling of bookings and billing processes. Problem-solving skills are applied to address guest concerns promptly and maintain satisfaction. Additionally, the ability to train and motivate staff fosters a positive work environment and drives continuous improvement in service quality. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire

Job DescriptionCompany Description Where Culture, Care, and Art de Vivre Meet At Sofitel New York, luxury is more than a standard—it’s a feeling. Sofitel New York is seeking a motivated and hospitality-focused Rooms Manager-In-Training (MIT) to join our Rooms Division and develop a strong foundation in luxury hotel operations. The ideal candidate is detail-oriented, proactive, and able to manage multiple priorities in a fast-paced luxury hospitality environment. What is in it for you: • Structured cross-functional development across Front Office, Housekeeping, and Guest Services., • Hands-on exposure to luxury hotel operations., • Opportunity to work closely with experienced Rooms leaders and Heartists., • Participation in meaningful operational and process-improvement projects., • Career development and growth opportunities within Sofitel Hotels & Resorts and Accor.Job Description This is a hands-on developmental position designed for an early-career hospitality professional who is eager to learn how a luxury hotel operates from the guestroom to the front desk and everywhere in between. The MIT will rotate through Front Office, Housekeeping, and Guest Services, gaining exposure to the processes, systems, standards, and service practices that create a seamless guest experience. Throughout the program, the MIT will work alongside Rooms leadership and Heartists, supporting daily operations while learning how to analyze processes, operate in a union environment, identify opportunities for improvement, and contribute to projects that enhance efficiency, quality, and the guest experience. This role is an opportunity to learn the business from the ground up, develop cross-functional knowledge, and build the foundation for a future career in hospitality. What You Will Be Learning & Doing Cross-Functional Rooms Experience • Rotate through Front Office, Housekeeping, and Guest Services to develop a comprehensive understanding of Rooms operations., • Learn how each department contributes to the guest journey from arrival through departure., • Gain knowledge of departmental policies, procedures, standards, and operating practices., • Participate in daily briefings, departmental meetings, inspections, and operational activities., • Learn how Rooms departments communicate and collaborate to ensure a seamless guest experience., • Support special projects and initiatives across the Rooms Division., • Document processes and assist with creating or updating standard operating procedures and training materials., • Observe operational challenges and assist in developing practical solutions. Front Office & Guest Services Rotation • Learn the fundamentals of Front Office operations, including arrivals, departures, room assignments, guest requests, VIPs, special occasions, and guest communication., • Gain hands-on experience with Opera Cloud or other hotel operating systems., • Learn how to review arrival and departure information and identify special requirements., • Assist with coordinating guest requests between Front Office, Housekeeping, Guest Services, and other departments., • Learn the processes supporting VIP and loyalty-program recognition., • Support Guest Services operations, including Concierge, Bell, Door, PBX, and Guest Relations functions., • Observe and participate in service recovery processes and learn how guest concerns are documented, communicated, and resolved., • Assist with maintaining accurate operational logs, reports, and communications. Housekeeping Rotation • Learn the daily processes involved in preparing and maintaining guestrooms and public areas to Sofitel standards., • Participate in guestroom and public-area inspections to understand quality standards and attention to detail., • Learn how room status, cleaning assignments, special requests, and priorities are communicated and tracked., • Gain an understanding of housekeeping productivity, scheduling, supplies, inventory, and expense-control processes., • Assist with monitoring room readiness and communication between Housekeeping and Front Office., • Learn the hotel's Lost & Found procedures and documentation requirements., • Gain exposure to deep-cleaning programs, preventive maintenance communication, and quality-assurance processes., • Support operational projects designed to improve efficiency and consistency. Process & Project Development • Participate in Rooms Division projects focused on service, efficiency, quality, and process improvement., • Assist with collecting and organizing operational information and identifying trends or opportunities., • Help develop checklists, guides, process maps, training materials, and other operational tools., • Follow up on assigned projects and communicate progress to Rooms leadership., • Work collaboratively with different departments to understand how operational decisions impact the overall guest experience., • Present project findings and recommendations to department leaders as appropriate., • Develop strong organizational, analytical, communication, and problem-solving skills. Your Journey Starts Here The Rooms Manager-In-Training is an opportunity to discover how a luxury hotel really works. Through hands-on experience, cross-functional rotations, and meaningful projects, you will build the knowledge and confidence to take the next step in your hospitality career. At Sofitel New York, we believe development happens through experience. We invite you to learn, explore, contribute, and grow as you discover your path within Rooms Division. Qualifications What We Are Looking For Your experience and skills include: • Recent graduate or early-career professional with a degree or coursework in Hospitality Management, Hotel Administration, Business, or a related field preferred., • Previous hotel, hospitality, customer service, internship, or operational experience is a plus., • Genuine interest in building a career in luxury hospitality and Rooms Division operations., • Curious, proactive, and eager to learn how things work., • Strong attention to detail and an interest in processes and continuous improvement., • Excellent organizational and time-management skills., • Strong verbal and written communication skills., • Comfortable working with different teams, personalities, and departments., • Ability to learn new technology and systems quickly; experience with Opera Cloud, Opera, Alice, or another hotel system is a plus., • Proficiency with Microsoft Word and Excel., • Ability to work effectively in a fast-paced hotel environment., • Hospitality-oriented with a genuine interest in creating meaningful experiences for guests and Heartists., • Flexible schedule with the ability to work evenings, weekends, and holidays as required by the business., • Ability to move throughout the hotel and assist with operational tasks as needed., • Languages in addition to English are highly desirable. Additional Information Our Culture / Be ALL you are with ALL your Heart At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us. • Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company., • We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day., • All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority., • Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite., • We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible., • Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. The hotel is unable to assist candidates in obtaining work authorization documents. Visa Requirements: Must be legally eligible to work in the United States.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes. If you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit for you. What You’ll Do • Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration., • Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients., • Serve as the primary representative of the Canary product team for enterprise customers, balancing hands-on delivery with coordination across other product and engineering teams., • Partner with Sales, Marketing, and Customer Success teams to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements., • Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale., • Prioritize effectively and utilize data, intuition, and storytelling to align stakeholders and drive outcomes quickly.What We’re Looking For, • Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results., • Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions., • Ability to perform across enterprise functions, including: Account management: Serve as the primary Canary representative on calls with enterprise customers; Solutions architecture: Communicate complex product ideas involving multiple integration touch points; Product analytics: Leverage BI tools, SQL, and Python for data analysis., • Demonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners., • Comfortable working in a high-growth, fast-paced startup environment with shifting priorities., • Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans., • Bonus: Previous experience building customer-facing products for large enterprise clients (e.g., Fortune 500). Comfortable reviewing technical documentation with their engineers and delivering presentations to their executives.Compensation Target cash compensation ranges from $160,000 - $200,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Sales Enablement Manager to own how our sales team learns — from day one onboarding through ongoing skill development across every seller in the org. In this role, you'll build and run the full ramp experience for every new sales hire, and design the "everboarding" programs that keep our tenured reps sharp as our product, customers, and playbooks evolve. You'll partner closely with Sales Leadership, Product, Marketing, and Customer Success teams to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team sells. This is a foundational role: your work will directly shape how quickly new reps hit quota, how consistently the team executes our motion, and how Canary builds a durable culture of learning as we scale. What You’ll Do Onboarding & New Hire Ramp • Own the end-to-end onboarding and ramp experience for every new sales hire — from pre-boarding through fully ramped — including curriculum design, learning paths, milestones, and ramp-time targets., • Build structured, measurable onboarding programs with clear competency checkpoints, certifications, and graduation criteria so we know exactly when a new rep is ready to carry quota., • Continuously iterate on the onboarding experience based on new hire feedback, manager input, and ramp-time data; reduce time-to-productivity quarter over quarter. Everboarding & Skill Development • Design and run "everboarding" programs that keep tenured reps growing — recurring skill-building sprints, deep-dive workshops, role-based learning tracks, and certification refreshes tied to product and process changes., • Identify capability gaps across the team through call reviews, win/loss analysis, and partnership with sales leadership; build targeted upskilling programs to close them., • Develop and maintain a sales competency framework that defines what “good” looks like at each level (SDR, AE, Senior AE, etc.) and powers career development conversations. Playbooks & Institutional Knowledge • Own, build, and continuously improve the sales playbook library — capturing how we run discovery, demos, multi-threading, objection handling, negotiation, and every other repeatable motion., • Codify institutional knowledge from top performers into reusable resources so best practices spread across the team instead of staying tribal., • Maintain a single source of truth for sales messaging, positioning, competitive intel, and product knowledge; ensure content stays accurate as the product and market evolve. Cross-Functional Alignment • Partner with Product and Marketing teams to ensure sales messaging, positioning, and product knowledge stays consistent and current across the team., • Partner with Customer Success team on handoff processes and post-sale enablement so the customer experience stays seamless from first call through renewal., • Champion knowledge-sharing rituals across the sales org and tailor enablement to a globally distributed team while maintaining consistency across regions and markets.What We’re Looking For, • 2–4+ years in Sales Enablement, L&D, or a similar role with significant ownership of onboarding or training programs for sellers., • Demonstrated experience building a new hire sales onboarding program from scratch or substantially overhauling one — bonus if you can speak to measurable ramp-time improvements., • Track record of designing ongoing training, certification, or skill-development programs for sales teams., • Strong instructional design instincts — you know how adults learn and can build curriculum that actually changes selling behavior, not just slides that get clicked through., • Excellent facilitation, presentation, and workshop leadership skills; comfortable role-playing and coaching reps live., • Familiarity with modern sales methodologies (MEDDIC, Command of the Message, Challenger, etc.) and the tools that support them (Gong, Salesforce, Salesloft/Outreach)., • Strong project management; you can run multiple programs in parallel and ship on a timeline., • Analytical mindset — comfortable defining success metrics for enablement programs and using data to iterate., • Self-starter who thrives in a fast-paced, often ambiguous startup environment., • A collaborative, proactive operator with genuine passion for helping reps grow.Compensation Target cash compensation ranges from $107,000 - $120,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Mobile Product Lead to own and scale Canary's native mobile portfolio — the guest app, hotel staff app, and developer SDKs. This role is at the center of how hotel staff and travelers actually experience our products in the real world, and it carries real weight: you'll define what gets built, drive it from concept to launch, and own the outcomes on the other side. You'll build new mobile products from 0 → 1, evolve what already exists, and stay close enough to customers to know what's working before the data catches up. If you're energized by owning something end-to-end and want your work to show up in the hands of millions of hotel guests, let's talk. What You’ll Do • Own the product strategy and multi-quarter roadmap for Canary's mobile portfolio — the guest app, staff app, and SDK — defining what gets built, what doesn't, and why., • Build new native mobile products from 0 → 1 that solve real customer problems and open up new revenue streams for the business., • Stay directly connected to enterprise hotel clients and their leadership teams, understanding how staff and guests actually use the product and turning those insights into a sharper roadmap., • Partner with Design and Engineering to ship high-quality iOS and Android experiences that set the bar for what hospitality mobile products can be., • Define the success metrics that matter — activation, engagement, retention, app store ratings — and use them to drive decisions, not just track progress., • Drive rollout plans, experiments, and cross-team alignment to bring new capabilities to market and ensure GTM teams are ready to sell and support them.What We’re Looking For, • 7+ years in product management, with at least 3 years owning native mobile products (iOS and/or Android) end-to-end from strategy through launch., • A track record of shipping high-quality mobile experiences with measurable business impact — not just shipping features., • Experience building and maintaining developer-facing products (SDKs or APIs), with a clear sense of what makes them easy to adopt and trust., • Strong customer instincts — you stay close to users between research cycles and can point to specific examples of how that changed what you built., • Comfortable driving cross-functional execution across engineering, design, and GTM in a fast-moving environment, with clear prioritization and good judgment under pressure., • Experience in hospitality, travel, or two-sided marketplaces is a plus.Compensation Target cash compensation ranges from $190,000-$240,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a passionate and innovative Product Designer to join our dynamic team. In this role, you will be at the forefront of designing intuitive, engaging, and aesthetically pleasing digital products that meet both the needs of our clients and their customers. As a key player in our product development team, you'll collaborate closely with Product Managers, Engineers, and other stakeholders to create a seamless user experience in our product lineup. This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally. What You’ll Do • Research: Talk to customers, dig into data, and unearth insights to help inform design and product decisions., • Analyze: Analyze user and other data sources to generate user journeys, define personas, and create product hypotheses., • Design: Create wireframes, high-fidelity mockups, diagrams, and other artifacts to inform and guide the development of the Canary Technologies products., • Collaborate: Work directly with cross-functional product teams, incorporating decisions, feedback, and tradeoffs into the design., • Iterate: Be comfortable working in an agile, iterative environment and know how to work towards the ideal design in incremental steps., • Communicate: Vocalize opinions and clearly communicate with the product team and the rest of the organization to build alignment and bring folks along on the design journey., • Take Initiative: Take initiative where you see gaps and help build design thinking and processes at a fast scaling product company.What We’re Looking For, • 4+ years experience in a product design role developing web experiences., • Experience in B2B (SaaS preferred)., • Experience with Figma, Sketch, Adobe Illustrator/Photoshop, Invision, Miro, Mural, and other similar design tools., • Experience building and contributing to design systems/ style guides., • Experience with interaction and UI design and the development of mocks/ comps., • BA/ BS or relevant work experience., • Comprehensive product portfolio.Compensation Target cash compensation ranges from $150,000 - $225,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Senior Business Intelligence Analyst to lead and define the analytics function at Canary. You'll be the go-to expert on all things data and analytics — owning the strategy, infrastructure, and outputs that the business relies on to make decisions. You'll work across every function and directly with enterprise customers, shaping not just what we measure but how we think about data as a company. What You'll Do • Own the analytics strategy and roadmap — define the vision for how Canary uses data, what we measure, and where we invest in analytics capabilities, • Be the company's analytics expert — serve as the authority on our data, metrics, and analytical best practices across all teams, • Lead the architecture of our analytics platform in partnership with data engineering, including tooling, data modeling, and warehouse design decisions, • Build and own the data pipelines and business analytics that power reporting and decision-making across the organization, • Design and maintain dashboards and analyses that give leadership and cross-functional teams clear visibility into business performance, • Drive strategic conversations with product, sales, go-to-market teams, and leadership — proactively identifying opportunities and risks in the data, not waiting to be asked, • Work directly with enterprise customers on data feeds, custom reporting, and analytics integrations, • Own and evolve our KPIs and metrics frameworks — ensure the company has a consistent, well-understood set of metrics and that teams are aligned on definitions and methodology, • Establish and maintain comprehensive data documentation and a metrics source of truth — build the processes and culture that make data accessible and understandable to everyone at Canary, • Set and enforce data quality standards through governance practices, validation, and cross-team accountability, • Enable self-serve analytics across the organization by building intuitive data models, tooling, and documentation that reduce dependency on ad-hoc requestsWhat We're Looking For, • 5+ years of experience in a BI, analytics, or analytics engineering role, with a track record of owning an analytics function end-to-end, • Excellent SQL skills and deep experience with data warehouses (e.g., Snowflake, BigQuery, Redshift), • Experience designing and maintaining dashboards in modern BI tools (e.g., Tableau, Looker, Metabase), • Strong understanding of data pipeline tooling and ETL/ELT concepts, • Proven ability to translate ambiguous business problems into structured analytical frameworks and actionable recommendations, • Strong communication and presentation skills — comfortable engaging with executive leadership and enterprise customers alike, • A knack for documentation and knowledge sharing — you believe that data is only useful if people understand it, • Opinionated about data quality and governance, with a track record of raising the bar, • Experience working cross-functionally and influencing decisions without direct authority, • Self-directed and comfortable with ambiguity — you don't need someone to tell you what to analyze nextCompensation Target cash compensation ranges from $140,000–$180,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a seasoned Associate Product Marketing Director to run and scale the impact of product marketing across Canary. You'll manage an existing team of top PMMs and act as the connective tissue between product, sales, and marketing. You will define Canary’s unique place in the hospitality market as the leader in agentic AI solutions for guest and staff management. This is not a coordinator role. It’s also not a pure strategy role. You'll set the positioning and messaging framework for the entire platform, own pricing and packaging strategy, and make Canary’s value clear and compelling for individual hotels as well as world-class brands. You'll work directly with the Head of Brand Marketing and the rest of the leadership team to influence strategy and prioritize roadmap. What You’ll Do • Team leadership. Manage, coach, and develop a team of PMMs (currently 3). Build the function's operating model and hold a high bar on quality and speed of execution. Foster a culture of continuous investment in individuals and the function as a whole rooted in ongoing feedback and improvements that makes the team better every quarter., • Positioning and messaging. Define and maintain Canary's platform and product-level positioning. Translate complex AI capabilities into clear, differentiated value props for hotel operators — from global enterprise brands to independent properties., • Storytelling and narrative. Build the overarching platform narrative and ensure it holds across every touchpoint — the website, sales decks, event keynotes, analyst briefings, and customer conversations. Differentiate Canary’s narrative from the competitive landscape., • Product launches. Own the GTM process end to end — launch strategy, tiering, internal collaboration, and external amplification., • Product suite performance. Continuous analytics and monitoring on product performance and opportunities for improvement from pipeline through churn reduction., • Market intelligence. Maintain a deep, current read on the hospitality tech competitive landscape, buyer dynamics, and how the AI wave is reshaping the category.What We’re Looking For, • 8+ years in product marketing, with at least 2–3 years managing and developing a PMM team., • Experience scaling the impact of a PMM function — not just inheriting one., • Deep expertise in pricing and packaging strategy, ideally in a SaaS context with a multi-product portfolio., • Strong positioning and messaging chops — you've taken complex products to market and made them simple and compelling., • Experience with product launches from concept through post-launch measurement; you've run launches across multiple tiers and know how to calibrate the machine., • A storyteller at heart — you write and communicate with precision and can shift register from a hotel GM to a C-suite executive to an analyst., • Analytically rigorous — you use data to make decisions, build business cases, and keep customer value and ROI as central to the product story., • Background in B2B SaaS AI or hospitality technology strongly preferred; candidates who've worked in vertically focused SaaS (especially in industries with complex, multi-segment buyer dynamics) will stand out., • Based in New York City; comfortable in a hybrid environment (3 days / week in office)Compensation Target cash compensation ranges from $190,000 – $230,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About the Role: The Overnight Operations Manager plays a pivotal role in ensuring the smooth and efficient overnight hotel operations. This position is responsible for leading and supervising all overnight hotel team members and ensuring they deliver exceptional customer service. Additionally, the Overnight Operations Manager is to manage guest relations, and maintain operational standards. The Overnight Operations Manager oversees daily administrative tasks, coordinates with other departments, and assist with implementing policies to enhance the overall guest experience. This role requires a proactive approach to problem-solving, staff development, and resource management to meet organizational goals. Ultimately, the Overnight Operations Manager ensures that every guest interaction is positive, professional, and aligned with the company’s brand values. Minimum Qualifications: • High school diploma or equivalent; a bachelor’s degree in hospitality management or related field is preferred., • Minimum of 2 years experience in front office operations within the hospitality industry., • Proven experience in a supervisory or managerial role overseeing front desk staff., • Strong knowledge of property management systems (PMS) and reservation software., • Excellent communication and interpersonal skills. Preferred Qualifications: • Bachelor’s degree in hospitality management, business administration, or a related field., • Experience with customer relationship management (CRM) tools., • Certification in hospitality management or customer service excellence., • Experience working in a high-volume hotel environment. Responsibilities: • Supervise and coordinate hotel staff activities, including guest service agents/night auditors, engineers, housemen, food and beverage team members and security., • Manage guest check-in and check-out processes to ensure accuracy and efficiency., • Manage the completion of the Night Audit process., • Handle guest complaints and resolve issues promptly to maintain high satisfaction levels., • Train, mentor, and assist with evaluating front office team members to promote professional growth and service excellence., • Collaborate with housekeeping, maintenance, and other departments to ensure seamless guest experiences., • Maintain accurate records of reservations, billing, and guest information in compliance with company policies., • Assist with developing and implementing front office procedures and standards to improve operational efficiency., • Assist with ensuring compliance with health, safety, and security regulations for the overnight operations of the hotel. Skills: The Overnight Operations Manager utilizes strong leadership and organizational skills daily to coordinate overnight team activities and ensure smooth overnight hotel operations. Effective communication skills are essential for interacting with guests, resolving conflicts, and collaborating with other departments. Proficiency with property management systems and reservation software enables accurate handling of bookings and billing processes. Problem-solving skills are applied to address guest concerns promptly and maintain satisfaction. Additionally, the ability to assist with training and motivating staff fosters a positive work environment and drives continuous improvement in service quality.

Job Description Job Title: Operations Manager Location: New York, NY - On-Site, In Person Position Job Summary: The position is open at an independent, midsize, upscale Boutique Hotel in Manhattan. This position will be directed and supervised by the Director of Operations. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and / or training for career advancement. Ensure guest satisfaction and the efficient operation of the hotel by supervising the back of the house operating departments in the absence of the General Manager and Director of Operations. This individual may assist the Director of Operations by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. The Operations Manager may function to support several areas at the property including Housekeeping, Front Desk, Engineering, Security and Banquets. Exempt managers and supervisors must customarily and regularly direct the work of at least three full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50% of the time and job duties must also involve the use of discretion and independent judgement more than 50% of the time. Required Skills, Experience and Knowledge • At least four-year progressive supervisory experience in the Rooms Department at a Hotel; or a four-year college degree and at least two-year supervisory experience in the Rooms Department at a Hotel; or a two-year college degree and at least three-years of experience in the Rooms Department at a Hotel., • Previous supervisory experience in a unionized New York City hotel is required., • Must be proficient in Windows Operating Systems., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to convey information and ideas clearly. Job Duties and Functions, • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner., • Maintain regular attendance in compliance with Rebel Hotel Company standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include compliance with Rebel Hotel Company?s dress code and wearing a nametag when working (per brand standards.), • Comply and ensure adherence to Rebel Hotel Company standards and regulations to encourage safe and efficient hotel operations., • Comply with certification requirements as applicable for position to include Food Handlers, Alcohol Awareness, CPR and First Aid., • As applicable to the hotel, ensures the efficient operation of the hotel in the absence of the General Manager and Director of Operations by supervising and supporting the Front Desk, Engineering and Housekeeping departments. Use competencies from Rebel and Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel., • Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head., • As applicable to the hotel, assist the Director of Operations with the creation of financial and operational reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager., • Participate in required MOD coverage as scheduled., • Ensure that training in service standards is taking place in each department using the steps to effective training., • As needed, assist the Director of Operations in recruiting, hiring and training for Guest Services based on occupancy., • Participate in weekly meetings with Front Desk to address oversell settings and react accordingly., • Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation., • Assist the Director of Operations with maintaining compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and / or weekly inspection of rooms with the Property Engineer., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees., • Be familiar with SOPs in all Operations departments., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Ensure that all employees receive fair and equitable treatment according to Rebel Hotel Company SOPs., • Complete required corporate training modules and become certified to train those as required., • Generally, a promotional opportunity will require relocation to another property., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Maintain procedures for handling of the hotel safe specifically with regard to security, • Attend all scheduled meetings that take place on the property when you are scheduled. Must have weekend availability. • Working Conditions / Environment, • The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Job Type: Full-Time Salary: $75,000 Work Location: On-Site, In-Person Position Schedule: • 8-hour shift, • 10-hour shift, • 12-hour shift, • Day shift, • Evening shift, • Relief Overnight shift Benefits: • 401(k), • 401(k) matching, • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Paid Time Off

Job Description Jr Accounting Assistant • Working in the Front desk office at a Hotel, • Strong Excel, • Knowledge of OPERA software is a plus, • Knowledge of Accounts receivable, • Knowledge of Invoicing, • Organized detailed oriented, • Must be reliable, • Part-time three days a week, • Able to multitask, • Pay $21-$22 maybe consider more, • Temp, • Manhattan

Job Description Zen Home is a luxury, eco-friendly cleaning company serving high-end residences throughout NYC. We are known for our 5-Star service, attention to detail, and exceptional client experience. We are seeking a hands-on Field Operations Supervisor to lead our Cleaning Consultant team while driving revenue growth and maintaining luxury service standards. This is an active, field-based leadership role — not a desk job. What You’ll Do Lead & Develop a 5-Star Team • Recruit, train, coach, and evaluate Cleaning Consultants, • Conduct Quality Control visits, • Improve team retention and performance, • Step in to assist with cleaning when needed Drive Client Excellence • Ensure every home meets Zen Home’s 5-Star standard, • Exceed client expectations, • Resolve concerns in real time, • Increase client retention, • Encourage 5-Star reviews, • Build relationships with bellmen, front desk staff, concierges, doormen, and building management, • Cultivate referral partnerships Support Revenue Growth • Improve scheduling efficiency, • Generate client referrals, • Encourage Cleaning Consultant–generated leads, • Assist with large job estimates Field Requirements • Comfortable using public transportation daily, • Willing to walk between 5–6 client job sites per day, • Comfortable working in all weather conditions, • Physically capable of assisting with cleaning tasks Compensation Base Salary: $50,000 + Weekly Revenue Bonuses: High performers can earn an additional $8K–$39K+ annually based on performance Qualifications • 5+ years management experience (hospitality preferred), • Strong leadership and coaching skills, • Comfortable working in the field daily, • Familiar with Microsoft Office and scheduling apps, • Knowledge of NYC transit system, • Professional-level English communication\nCompany Description Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day. Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.

Job Description Summary: The main purpose of the Operations Manager is to ensure smooth operations across departments and maximize occupancy and revenue potential. To be responsible for directing, coordinating, and monitoring the overall occupancy and room assignment operation as directed by the Front Office Manager. To direct the Front Office operation in the absence of the Front Office Manager. HOTEL VALUES: This description of responsibilities is intended solely to provide basic guidance and outline a minimum standard of performance. The hotel values an LOU attitude, in which an employee is encouraged to Lead, take Ownership, and handle situations of all kinds with a sense of urgency. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at allan LOU attitude, in which an employee is encouraged to Lead, take Ownership, and handle situations to show concern and care for the guests, co-workers, and managers. The hotel believes in a culture where team members help each other and work together, with the most important task being to provide exceptional service to guests at all times. As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job. Essential Functions: • Assist within the Rooms Division with managing the Front Office and Housekeeping operations., • Provide a strong lobby presence to assist front desk agents and guests., • Provide coverage for all aspects of shift work in the Front Office and Housekeeping operations as needed., • Monitors the pre-arrival planning process to deliver against guest preferences effectively, maximize the use of room inventories, and drive incremental revenue., • Understands brand standards and operational requirements for performance in each discipline area., • Coordinates labor scheduling and leads shifts across each discipline area depending on property needs., • Directs and works with Team members to carry out guest arrival and departure procedures., • Ensure Front Office and Housekeeping are meeting Embassy Suites standards (i.e., cleanliness; guests only in authorized areas; bathroom cleanliness; outdoor cleanliness and condition; elevator cleanliness and functionality; and Signage standards)., • Handle guests' special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc., during shift., • Manage team members' attendance calendars and time edits, and conduct a call-around for shifts as needed., • Coach, train, and counsel hourly Team members and administer discipline as needed., • Perform some Night Audit functions, be able to review all Night Audit-related procedures, and be able to produce Night Audit reports., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel-required meetings and training., • Any other duties as assigned by the General Manager., • Regular attendance in accordance with the standards established from time to time is essential to the successful performance of this position. Team Members with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the hospitality industry, Team members may be required to work varying schedules to reflect the hotel's business needs. In addition, attendance at all scheduled training sessions and meetings is required., • Upon employment, all Team members must fully comply with Embassy Suites' rules and regulations to ensure the safe and effective operation of the hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Education and Experience: • Previous experience in a similar position is required, • Requires a minimum of 1 year of supervisory experience, • The position requires a varied work schedule that may include evenings, nights, and weekends, • Computer skills required, including Word and Excel, • Clear, concise, written, and verbal communication skills, • Strong organizational skills, • Excellent interpersonal skills Physical Demands: • While performing the duties of this job, the employee is regularly required to talk or hear, • The employee is frequently required to stand, • The employee is occasionally required to walk, • The employee must occasionally lift and/or move up to 25 pounds, • Specific vision abilities required by this job include close vision, color vision, and depth perception Rate of Pay: The annual salary offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

Job DescriptionSenior Cloud Systems Administrator New York, NY ESSENTIAL FUNCTIONS AND DUTIES Cloud Infrastructure, Architecture & Governance • Design, deploy, maintain, and continuously improve Cipriani’s Microsoft Azure cloud infrastructure across corporate and property environments., • Support enterprise-scale Azure architecture aligned with Microsoft Cloud Adoption Framework and Well-Architected principles, including Management Groups, subscriptions, Azure Policy, RBAC, naming standards, tagging, resource organization, and platform automation., • Manage and optimize Azure services including Azure App Services, Azure Functions, Azure SQL, Azure Storage, Azure Redis, Azure Service Bus, Azure Key Vault, Azure Monitor, Application Insights, Log Analytics, and related services., • Define and support compute and platform patterns including virtual machines, VM scale sets, App Services, Functions, Azure Container Registry, and AKS/Kubernetes where applicable., • Design, configure, and maintain Azure networking, including Virtual Networks, Private Endpoints, Network Security Groups, DNS, peering, routing, gateways, firewalls, VPNs, and hybrid connectivity., • Support secure network topologies such as hub-and-spoke or Virtual WAN, including Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection where needed., • Implement scalable, resilient, secure, and cost-effective cloud architectures aligned with business, security, and operational requirements., • Maintain clear architecture documentation, cloud diagrams, technical standards, support runbooks, and knowledge base materials.Cloud Migration, Modernization & Enterprise Services, • Support cloud migration and modernization efforts across on-premises-to-Azure, cloud-to-cloud, hybrid, and legacy application environments., • Participate in discovery and assessment activities including workload inventory, dependency mapping, application readiness, rehost/replatform/refactor recommendations, and migration wave planning., • Support cutover execution and post-migration hypercare, including replication monitoring, test migrations, rollback planning, stakeholder communication, and stabilization., • Support Azure data and analytics workloads, including Azure Data Factory, Azure Databricks, Azure SQL, and related data movement or processing platforms., • Support emerging Microsoft cloud initiatives, including Azure OpenAI, Copilot readiness/governance, automation, analytics, and business intelligence workloads where applicable.Identity, Security & Compliance, • Implement and maintain cloud security best practices, least-privilege access, secure infrastructure patterns, and identity-based access models., • Administer Microsoft Entra ID/Azure AD, including Conditional Access, Privileged Identity Management, RBAC, app registrations, enterprise applications, hybrid identity, Entra Connect/Cloud Sync, and access governance., • Support Zero Trust models and security baselines across users, devices, applications, and cloud resources., • Configure and support Azure security services such as Azure Policy, Microsoft Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, Key Vault, and secure score improvement initiatives., • Support vulnerability remediation, security monitoring, patching, access reviews, audit evidence collection, and compliance initiatives., • Support compliance requirements related to hospitality, payments, privacy, and enterprise technology, including PCI-DSS, SOC 2, ISO 27001, NIST, GDPR, HIPAA, HITRUST, or similar standards where applicable.Automation, Infrastructure as Code & DevOps, • Build, maintain, and improve Infrastructure as Code using Terraform, Bicep, ARM templates, or similar tools; Terraform experience is preferred., • Create reusable modules, policy-as-code, deployment standards, and coding practices that improve consistency and reduce manual work., • Build, maintain, and enhance CI/CD pipelines using Azure DevOps and/or GitHub Actions, including environment gates, drift detection, rollback support, and pre-deployment compliance checks., • Automate recurring operational tasks through PowerShell, Azure CLI, Bash, Python, Azure Automation, or similar tools., • Partner with technology teams to improve deployment velocity, release reliability, operational consistency, and platform efficiency.Monitoring, Reliability, Incident Response & Business Continuity, • Serve as a senior technical escalation point for critical Azure platform, infrastructure, application, networking, performance, and security incidents., • Support high-priority incident response, including triage, mitigation, stakeholder communication, root cause analysis, corrective action, and post-incident review., • Implement and maintain observability solutions using tools such as Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, alerting, and related platforms., • Build and maintain dashboards, alerts, performance metrics, service-level objectives, operational reports, and recurring health checks., • Support business continuity and disaster recovery solutions using Azure Backup, Azure Site Recovery, cross-region design, replication, recovery testing, and RTO/RPO validation.Cost Management, FinOps & Resource Optimization, • Partner with Finance and business stakeholders to support Azure cost visibility, usage reporting, budget controls, resource optimization, and cloud spend accountability., • Implement tagging standards, cost allocation practices, budget alerts, consumption reporting, rightsizing, reservations/Savings Plans strategy, and optimization roadmaps., • Identify recurring platform, cost, performance, or governance issues and lead corrective actions that improve long-term stability and efficiency.Microsoft 365, AVD & End-User Cloud Services, • Design, deploy, support, and optimize Azure Virtual Desktop and related remote access solutions, including host pool design, FSLogix profile strategy, Scaling Plans, and AVD Insights monitoring where applicable., • Support Microsoft 365 cloud services including Intune, Exchange Online, SharePoint/OneDrive, Teams, Purview, and related administration as needed., • Package, deploy, and maintain applications using Intune and other endpoint/cloud management platforms., • Support tenant-to-tenant Microsoft 365 migrations, coexistence planning, and cutover activities where applicable., • Support enterprise cloud services that improve secure access, business continuity, and operational efficiency across Cipriani’s corporate and property locations.Leadership, Documentation & Cross-Functional Partnership, • Lead technical discovery sessions, design discussions, proof-of-concept builds, and Well-Architected Reviews with clear recommendations and trade-offs., • Produce Architecture Decision Records, design documentation, implementation plans, runbooks, and support handoff materials., • Mentor junior IT team members, delivery partners, and help desk staff through design reviews, technical guidance, troubleshooting support, and knowledge sharing., • Manage escalated technical issues while remaining calm, professional, service-oriented, and focused on business impact., • Communicate complex technical concepts clearly to technical and non-technical stakeholders, including leadership, Finance, vendors, security partners, and business teams., • Manage third-party IT vendors, MSPs, cloud providers, security partners, software vendors, and infrastructure vendors as needed. KNOWLEDGE, EXPERIENCE AND SKILLS • Minimum of 7 years of experience in Azure Cloud Engineering, Cloud Infrastructure, Systems Engineering, DevOps, Site Reliability Engineering, Platform Engineering, or a related technology role., • Deep hands-on expertise with Microsoft Azure cloud environments, including infrastructure, networking, identity, security, governance, monitoring, and operations., • Strong experience with Azure Landing Zones, Azure Policy, Management Groups, subscriptions, RBAC, tagging, naming conventions, security baselines, and automated remediation., • Strong Azure networking knowledge including DNS, load balancing, routing, firewalls, private networking, VPNs, peering, hybrid cloud connectivity, ExpressRoute/VPN, and secure network architecture., • Strong Microsoft Entra ID/Azure AD experience, including Conditional Access, PIM, hybrid identity, app registrations, enterprise applications, and Zero Trust concepts., • Hands-on experience with Infrastructure as Code, including Terraform, Bicep, or ARM templates; Terraform is preferred., • Experience building and maintaining CI/CD pipelines using Azure DevOps and/or GitHub Actions., • Strong scripting ability using PowerShell, Azure CLI, Bash, Python, or similar languages., • Experience implementing monitoring and observability using Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, or similar platforms., • Experience supporting cloud migration, modernization, and transformation of legacy, on-premises, hybrid, or multi-cloud environments., • Experience serving as a senior escalation point for business-critical incidents, including mitigation, root cause analysis, stakeholder communication, and post-incident reporting., • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders while maintaining a service-oriented approach.Preferred Qualifications, • Microsoft certifications such as Azure Solutions Architect Expert (AZ-305), Azure Administrator Associate (AZ-104), Azure Security Engineer Associate (AZ-500), Cybersecurity Architect Expert (SC-100), DevOps Engineer Expert (AZ-400), Azure Network Engineer Associate (AZ-700), or Microsoft 365 certifications., • Experience with Azure Virtual Desktop, FSLogix, Azure Files or Azure NetApp Files, Scaling Plans, AVD Insights, remote desktop infrastructure, or cloud-based end-user computing environments., • Experience with Docker, Azure Container Registry, Kubernetes, AKS, Azure Functions, Event Grid, Azure Front Door, Cloudflare, or similar modern cloud services., • Experience with Azure Databricks, Azure Data Factory, Azure SQL, SQL Managed Instance, Synapse Analytics, Fabric, Cosmos DB, analytics workloads, data science, machine learning, AI, or business intelligence platforms., • Experience with Microsoft 365 tenant-to-tenant migrations, Exchange Online, SharePoint/OneDrive, Teams, Purview, Intune, Copilot readiness/governance, Copilot Studio, or Microsoft Foundry., • Experience supporting hospitality, restaurant, private club, hotel, retail, luxury, or multi-site operating environments., • Familiarity with hospitality technology platforms such as POS, PMS, reservation systems, event management systems, access control, guest Wi-Fi, AV systems, and related integrations., • Experience supporting enterprise or regulated environments with strong security, compliance, governance, and audit requirements.PHYSICAL, SCHEDULE AND LOCATION REQUIREMENTS, • Ability to work on-site in New York as business needs require and support multiple Cipriani corporate and property locations., • Ability to participate in planned after-hours maintenance, urgent incident response, system upgrades, or cutover activities when needed., • Ability to sit or stand for extended periods, work at a computer, and occasionally lift or move IT equipment up to 30 pounds. 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Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role Canary Technologies is hiring a Sales Engineer to partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos, technical discovery, solution design, and assist/ coordinate RFP and RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements. The ideal candidate is technically fluent, commercially sharp, and comfortable operating in an early-stage, high-ownership environment. Prior experience supporting B2B SaaS sales teams and hospitality experience is strongly preferred. What You’ll Do • Establish and execute custom demo workflows, including coverage for newly launched and in development features and products, • Define and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints, • Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product, • Build and maintain standardized RFP/ RFI response processes, including accurate, differentiated technical content and internal coordination, • Develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement, • Partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones, • Document and maintain security and compliance artifacts to support buyer reviews and risk assessments, • Produce scalable enablement assets, including playbooks, guides, and reusable demo componentsWhat We’re Looking For, • Experience: 5+ years in a Sales Engineering role supporting B2B SaaS sales, • Domain exposure: Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments, • Technical fluency: Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs, • Security/compliance: Experience supporting security, privacy, and compliance reviews with enterprise buyers, including PCI, PII, 10DLC, etc., • RFP/RFI: Proven experience owning or significantly contributing to technical RFP/ RFI responses, • Early-stage product: Demonstrated ability to validate v0/ v1 features and convert field feedback into sales enablement, • Sales partnership: Track record of effective technical discovery, objection handling, and stakeholder alignment, • Communication: Clear, concise, executive-level written and verbal communication, • Ownership mindset: Comfortable operating autonomously in fast-moving, ambiguous environments with an outcome-driven mindsetCompensation Target cash compensation ranges from $160,000 - $220,000, including a fixed annual salary and uncapped commission paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role Canary Technologies is hiring a Sales Engineer to partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos, technical discovery, solution design, and assist/ coordinate RFP and RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements. The ideal candidate is technically fluent, commercially sharp, and comfortable operating in an early-stage, high-ownership environment. Prior experience supporting B2B SaaS sales teams, is strongly preferred. What You’ll Do • Establish and execute standard demo workflows, including customization patterns and coverage for newly launched features, • Define and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints, • Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product, • Build and maintain standardized RFP/RFI response processes, including accurate, differentiated technical content and internal coordination, • Develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement, • Partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones, • Document and maintain security and compliance artifacts to support buyer reviews and risk assessments, • Produce scalable enablement assets, including playbooks, guides, and reusable demo componentsWhat We’re Looking For, • Experience: 3–5+ years in a Sales Engineering role supporting B2B SaaS sales, • Domain exposure: Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments, • Technical fluency: Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs, • Security/compliance: Experience supporting security, privacy, and compliance reviews with enterprise buyers, • RFP/RFI: Proven experience owning or significantly contributing to technical RFP/RFI responses, • Early-stage product: Demonstrated ability to validate v0/v1 features and convert field feedback into sales enablement, • Sales partnership: Track record of effective technical discovery, objection handling, and stakeholder alignment, • Communication: Clear, concise, executive-level written and verbal communication, • Ownership mindset: Comfortable operating autonomously in fast-moving, ambiguous environments with an outcome-driven mindsetCompensation Target cash compensation ranges from $150,000 - $190,000, including a fixed annual salary and uncapped commission paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We are looking for an experienced Product Manager to lead our Connectivity and Integrations product area with a focus on enabling Canary to expand its addressable market and to pursue new integrations that unlock new staff-facing and guest-facing workflows. This is a key strategic role that will work across the product team and cross-functionally with our sales, customer success, and implementations teams. As Product Lead over our Connectivity team, you will have a direct impact in charting the growth trajectory for Canary and supporting new product initiatives. What You’ll Do • Own the end-to-end strategy and roadmap for Canary's third-party integrations across reservation platforms, payment gateways, and other adjacent hospitality integrations., • Serve as the platform product manager for integrations across all Canary products, defining shared frameworks and reusable APIs so product teams can connect to any partner system without rebuilding from scratch., • Prioritize the integration roadmap based on customer demand, enterprise brand requirements, and revenue impact., • Own the relationships with integration partners including technical scoping, testing + certification, and managing each partnership across the integration lifecycle., • Partner with product teams to ensure integrations meet each product's needs while keeping the underlying platform consistent and maintainable., • Define and track integration health metrics - data accuracy, sync reliability, uptime, latency, and coverage - surfacing actionable improvements before customers feel the impact., • Represent the integrations roadmap to enterprise customers, sales, and customer success translating technical constraints into clear commitments and realistic timelines.What We’re Looking For, • 6+ years in product management, including experience owning platform, API, or integration products., • Hands-on experience with third-party system integrations — ideally PMS, CRS, or payment gateways/processors, or comparable B2B ecosystems (fintech rails, ERP, EHR, or similar)., • Enough technical depth to go deep with engineers on APIs, webhooks, data modeling, authentication, and integration architecture — and to ask the right questions., • A track record as a platform PM serving multiple internal product teams as your customers, balancing competing needs against a single coherent platform vision., • Experience managing external vendor and partner relationships, including technical scoping and certification processes., • Strong analytical skills and comfort connecting integration reliability and coverage to customer and business outcomes., • Ability to operate with ambiguity and drive alignment across teams without direct authority., • Experience in hospitality technology (PMS, CRS, or payments) is a strong plus.Compensation Target cash compensation ranges from $210,000 - $260,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: PURPOSE: The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry, painting, plumbing etc. May require driving a shuttle van when needed (property specific). RESPONSIBILITIES: • Assist with the operation, maintenance and repair of equipment., • Change out light bulbs; perform preventative maintenance for guest rooms to include vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc., • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guest rooms meeting rooms the swimming pool and hot tub., • Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request., • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings., • Perform other tasks/jobs as assigned by the supervisor or manager., • Clean the exterior parking lot and remove trash from receptacles., • Perform minor landscaping tasks such as pulling weeds between lawn servicing dates., • Help the housekeeping department in maintaining public areas of the hotel., • Assist with guest transportation if property has shuttle service., • Perform preventative maintenance tasks as identified in the CORE program and record the work completed., • Maintain the needed stock of mechanical items needed to ensure work can be completed timely without delays., • Advise the General Manager of equipment or supplies needed and properly maintain the building., • Assist breakfast area in below tasks as needed:, • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working., • Support all areas of the food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas if requested. Requirements: QUALIFICATIONS: • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must have a valid driver’s license for the applicable state (property specific)., • Must have an acceptable MVR (Motor Vehicle Driving Record) (property specific)., • Must be willing and can work a varied schedule that may include evenings nights weekends and holidays Job Settings and Physical Demands: To perform the job successfully, the candidate must be able to stand and walk 90% of their workday. Lifting and carrying up to 65 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in a well ventilated area. Disclaimer This position is a part of the Local 68 Hotel/Motel Trades bargaining agreement** This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.