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Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal teams, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. What You Will Do: • Monitor, assess, and address the team's customer approach and outreach through various sales tools, and in accordance with company policies and procedures, • Manage reporting system and financial information pipeline in salesforce with management team, • Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability, • Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required, • Contact, manage, and follow up with merchants' requests, concerns, and needs in a timely fashion, • Act as escalation contact for team and merchants, as appropriate, • Maintain, grow, and build good rapport with key decision makers with client(s), • Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales, • Inspire and create a motivating environment through coaching, mentoring, and enablement, • Provide opportunities to participate in both formal and informal developmental activities, • Collaborate with team to build short- and long-term learning plans, • Encourage open, candid exchange of ideas, and respectful challenges to status quo, • Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results, • Define objectives, identify, and evaluate trends and options, • Promptly address performance issues, working with HR as appropriate, • Lead hiring, performance management, compensation, and evaluation of team members, • Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs, • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree preferred or equivalent combination of education and job experience, • 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • 4+ years of people management and coaching experience, • Experience being a SME contributor for policies and procedures, • Experience driving metric and quality performance within a 30-day cycle, • Experience in performance management, • Excellent verbal, written, and interpersonal communication skills, • Excellent organization and time management skills, • Ability to deal with ambiguity and change, • Ability to perform in a high intensity environment, • Ability to compute business math, • Proficient in Microsoft Suite, CRM Kapitus Total Rewards Package Includes: • Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Incentive Commission Compensation Eligibility – earned monthly, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future., • Paid Time Off and Sick Time About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, we strive to empower every business to succeed by providing the best financing options – when they need it and how they need it. Whether we are working with a business directly or through a strategic partner, we will work diligently to provide the most convenient, cost-effective and appropriate financing solution for a business's needs. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. We will continue to empower small businesses to make educated financial decisions, as we have since our inception in 2006. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job DescriptionDescription: About Us: Guideline is driven by a bold mission: to define the future of advertising. Our dedication lies in empowering marketers worldwide by transforming traditional industry processes into cutting-edge tools built on market transparency. Join our team as we guide the top brands, agencies, and media owners in realizing a more intelligent media buying and selling landscape. About the Role: As a Senior Customer Success Manager at Guideline, you will be at the forefront of ensuring our clients maximize the value of our solutions. You will play a pivotal role in driving customer adoption, engagement, and overall satisfaction throughout their journey with Guideline. Your consultative approach, proactive mindset, and commitment to understanding client needs will be key in fostering strong relationships and driving customer success. Responsibilities: · Own the end-to-end customer relationship: Take ownership of the customer lifecycle, focusing on driving adoption and usage, product engagement, best practices and satisfaction of Guideline solutions. · Account Management: Build and nurture strong, long-term relationships with customers, ensuring they maximize the value of our solutions. · Renewal Management: Own the customer renewal process, proactively managing timelines, and engaging with customers well before renewal dates to ensure seamless contract renewals. · Customer Retention: Drive customer satisfaction and retention by regularly engaging with customers to understand their business goals and identifying opportunities for upselling or expanding service offerings. · Success Planning: Develop and implement tailored success plans for each customer, aligning solutions with their evolving needs to increase the likelihood of renewal and long-term growth. · Data-Driven Engagement: Track customer health metrics and usage patterns, and utilize this data to address risks or challenges that could impact renewal outcomes. · Collaboration: Work closely with sales, product, and support teams to address any obstacles to renewal and ensure customers’ expectations are met or exceeded. · Identify opportunities for product expansion: Proactively identify opportunities for product expansion and growth within client organizations, leveraging a deep understanding of their business needs, working with their Client Partner counterparts who will own the commercial relationship. · Provide guidance on product functionality: Offer guidance on product functionality and workflows, based on the specific business needs and goals of each client. At the same time, understanding client needs and objectives and provide guidance on how to leverage guideline solutions (software) to achieve these goals · Conduct consultations, demos, trainings and QBRs: Based on client data through Pendo and other reporting options, engage clients in consultations, demos, trainings, and Quarterly Business Reviews (QBRs). Educate users on product features, utilization, and drive value realization. · Stay abreast of product and market changes: Stay informed about product and market changes, ensuring clients are equipped to leverage new offerings effectively and stay ahead of industry trends. · Act as the primary point of contact: Serve as the primary point of contact for clients, ensuring their needs are understood, addressed, and prioritized effectively. Responsible for ensuring client understanding and utilization of resources available through Guideline, including support, training, newsletter content, etc. Facilitate client empowerment to utilize resources appropriately and effectively; serve as point of escalation for gaps in needs or SLA adherence. · Monitor client usage and satisfaction: Continuously monitor client usage and satisfaction by tracking metrics like utilization, engagement, and satisfaction levels. Implement proactive strategies to improve these key performance indicators and enhance the overall client experience. Own the customer relationship: Proactively focusing on driving adoption and usage, product engagement, best practices, and satisfaction of GL solutions. Compensation & Benefits We offer competitive compensation based on experience, education, and skill level. Full-time employees also receive: • Health, dental, life, and disability insurance, • RRSP with company match, • Paid time off and parental leave, • Teledoc Health services, • Employee recognition and referral bonuses Diversity & Inclusion At Guideline, we believe diverse teams build better products and stronger companies. We’re proud to be an equal opportunity employer and encourage applications from people of all backgrounds, experiences, and perspectives. Requirements: · Minimum of 5-8 years of experience in a customer-facing role, preferably in B2B SaaS customer success, account management, or consulting. · Critical thinking and a solution-oriented mindset. Ability to identify - and act on - opportunities for improvement in process, product usage, customer engagement, cross functional collaboration, and comfort with technical solutions. · Strong consultative approach with a focus on understanding client goals and delivering value-driven solutions. · Highly organized and responsive to customer needs and internal teams. · Curiosity and eagerness to learn, explore, and teach others. · Exceptional relationship-building skills with empathy for customer pain points and a dedication to resolving issues effectively. · Excellent written and verbal communication skills with a genuine desire to see clients succeed. · Emotional Intelligence (EQ) to navigate personal relationships and collaborate effectively. · Demonstrated ability to manage competing priorities with a sense of urgency while maintaining professionalism and accuracy. · Proficiency in Excel, PowerPoint, Salesforce; experience with Jira, Gong, and Pendo, is a plus · Bachelor’s degree in communications, advertising, business, information technology, or related field preferred.

Job DescriptionAbout Us: Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products. We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life. About the Role: At Torch, we’re on a mission to help dental practices save money, simplify ordering, and consolidate vendors. Our Customer Success team is the heartbeat of that mission, ensuring customers get measurable value and a seamless experience. We’re looking for a Customer Success Manager to join our growing team. You’ll manage a portfolio of small to mid-sized accounts, guide customers through onboarding and adoption, and play a key role in retention and growth. Along the way, you’ll develop expertise in customer engagement, platform usage, and account management—while collaborating across teams to improve the overall customer journey. Location: Austin, Texas or New York City(in office Monday - Thursday, flexibility on Friday) Key Responsibilities: • Own a portfolio of small to mid-sized dental practice customer accounts, ensuring a smooth onboarding, platform adoption, and renewals, • Drive product usage and value through proactive check-ins, education, and support, • Understand customer goals, track account health, and flag risks early to ensure retention, • Help customers maximize Torch features like cost savings, efficiency, and vendor consolidation, • Run quarterly reviews with customers to align on goals and highlight Torch’s value, • Assist with account setup, order building, and Torch platform education, • Log key customer insights in Salesforce and identify trends across your book, • Collaborate with Product, Operations, and Supplier teams by sharing feedback and insights, • Support pilot programs and contribute to process improvements with senior team membersAbout You:, • 2 to 5 years of experience in Customer Success, Account Management, or a client-facing role, • Strong communication and relationship-building skills, • Comfortable with having significant phone and video call time with customers for relationship management, • Comfort with using data and insights to drive conversations, • A proactive, detail-oriented mindset with a focus on customer value, • Eagerness to learn, grow, and contribute to a fast-paced, customer-obsessed teamBonus:, • Experience at a fast-growing startup, • Experience in healthcare and dental industry, • Knowledge of working with SMBs (small and medium business), • Experience using CRM tools (e.g. Salesforce)Compensation and Benefits:, • Compensation: OTE range of $84,000-87,000 dependent on location, Base salary between $61,000–$64,000 depending on location and experience (Includes material upside commission potential), • Medical and dental coverage with Aetna, • 401k benefits with Empower, • Unlimited paid time off (PTO), • Maternity and Paternity leave, • Commuter benefits for hybrid employees, • Fully stocked pantry and fridge for hybrid employees

Job Description About Teads Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 30+ countries. For more information, visit . About the opportunity We're one of the world's largest content recommendation platforms, delighting audiences with engaging, personalized content recommendations while serving as the primary engagement partner and platform for the world's top digital media companies. Teads is seeking an energetic, customer- and data-obsessed Customer Success Manager to support and contribute to our SME performance team. You'll work closely with the Sales team to help lead the success of our clients' Teads campaigns and provide thought leadership on content amplification strategies and optimization. You'll build strong relationships and establish clear lines of communication with large agency clients, brands and internal staff members. The ideal candidate is a growth-oriented, energetic self-starter, proactive and committed to driving performance and creating new business opportunities by using analytical and problem-solving capabilities to assure flawless campaign execution. What will you do? • In your first month, you should find your bearings, begin to grasp the Teads products and start to build key internal and external relationships. You should feel comfortable navigating our internal systems and will start communicating with clients. You'll be responsible for the planning, implementation, reporting and optimization of campaigns., • After three months, you'll be the day to day contact for your clients, helping them achieve their KPIs and developing data-driven optimization strategies. You will be recognized for campaign successes and own failures., • 4+ years of digital media, agency, or adtech experience required. Media buying experience and performance marketing background preferred. Knowledge of 3rd party vendors and tools (DCM, impression pixels, click tags) and experience buying media on Outbrain or other native platforms is a plus., • 2-3 years of client-facing account management with an understanding of digital marketing and the digital landscape., • A go-getter attitude. You're hungry to achieve revenue goals via upsells and renewals., • An obsession for detail and organization. You're comfortable managing assets, launching campaigns and optimizing for multiple clients., • An analytical disposition. You're comfortable digging through data, manipulating it in excel, and drawing out impactful insights for your clients., • An optimistic attitude, strong passion for your work, intellectual curiosity and ability to positively influence your peers., • Ambition and curiosity. You are resourceful, bright, proactive and a go-getter who works well independently and as part of a team., • Excellent storyteller & communication. You're proficient with presentation software & comfortable presenting data-driven stories and recommendations internally and externally., • We've merged two open internet category leaders—Outbrain and Teads—to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web., • As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. #LI-HYBRID #LI-BAILEY Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: • We've merged two open internet category leaders—Outbrain and Teads—to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web., • As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.

Job DescriptionWe have an immediate, full-time opening for a Director, Client Service and Strategy who is interested in joining our outstanding, multi-disciplinary team. About Us Based in New York City, Coefficient Health is a full-service agency team designed to be more like the commercial leaders we partner with. In the pharmaceutical and biotech industries, we understand that driving change effectively requires expertise in more areas than ever and the ability to integrate that knowledge across teams. Our multidimensional talent has diverse capabilities and experiences at every level. Acting as a complement, we challenge client’s thinking, translate their vision, and execute with innovation and excellence to help them multiply their efforts. As their organization and brands evolve, we scale to provide the support they need from pre-commercial to LOE. Our promise to clients is this: at Coefficient Health, we solve for you. So together, we can solve for more. About You Are you a dynamic, smart, and solutions-driven leader with a unique blend of client services and strategy expertise? Do you blend strategic and entrepreneurial thinking with solutions-oriented action? Do you excel in program ownership and cross-functional collaboration to drive work forward? Can you quickly grasp complex concepts and take responsibility for tasks and projects, and deliver precise, accurate results? Do you thrive in a hybrid role where client services meet strategy, and your collaborative spirit fosters a team-oriented environment driving collective success? * Candidates must have pharmaceutical advertising or marketing experience * Primary Responsibilities: As a Director of Client Service and Strategy, will play a pivotal role in managing client relationships and ensuring the successful execution of our strategies. This is a hybrid role where you will serve as the senior client service and account “general manager” while also serving as a strong strategic partner. Your responsibilities will include: • Client Service and Strategic Sensibility: Serve as a strong client service lead with solid strategic sensibilities. Work with senior leads to understand overall business priorities and put forward strategic recommendations. Be accountable for ensuring that strategy is delivered effectively across integrated campaigns. Effectively triage client changes in direction and review materials with a grounded strategic lens. Collaborate with the Solutions lead to keep accounts on track across Brand and DSE. Manage clients through project life cycles., • Internal Team Structure and Management: Design, build and nurture a large team of direct reports at all levels. Help to delegate and assign work to ensure maximum efficiency and delivery success. Grow and mentor your team to foster ongoing exposure to developmental opportunities and timely ongoing feedback. Flexible in approach, comfortable with ambiguity, and ready to help build as we go., • Business Insight: Understand clients’ businesses, industry, competitors, key drivers, and environment. Identify opportunities to bring value to our clients’ businesses and grow business organically., • Brand Objectives: Articulate clients’ brand objectives and ensure they are incorporated into recommendations and all work. Help shape strategies and develop content and activation plans., • Team Leadership: Lead cross-functional teams in delivering launch programs. Direct and oversee the development and execution of integrated healthcare marketing campaigns., • Client Management: Build senior client partnerships, lead strategic growth with proactive solutions, and keep teams aligned through clear communication, • Collaborate with the Solution Lead to craft strategic and project proposals that fit within the time, budget and resource parameters available. Help ensure all tactics are delivered on time and within budget through effective project and budget management, risk mitigation, and active participation in client promotional review and submission processes., • Coaching and Growth: Manage, coach, and grow team members. Lead cross-functional teams and contribute to a positive, innovative, collaborative, and cooperative work environment. Position offers competitive pay with benefits based on experience and qualifications. • The salary range for this role at the associate director level is $180,000-$250,000+ per year, • Progressive Experience at Healthcare Advertising and Marketing Agencies serving as AOR: Over 10 years of experience in brand and/or engagement strategy, with a focus on the pharmaceutical industry., • Industry Knowledge: A thorough understanding of marketing communications and regulations within the U.S. pharmaceutical/healthcare industry., • Pharma Launch Expertise: Proven experience with pharmaceutical product launches and preferably both patient and HCP integrated marketing strategies. Committed to guiding the team through a peak period of activity to ensure success., • Deep experience in digital delivery: Proven track record of delivering digital-first campaigns. With a baseline understanding of good UX/UI, digital design, and performance measurement best practices., • Team Player and Independent Worker: Thrives both autonomously and within collaborative teams., • Educational Credentials: A university degree is required; an MBA is preferred., • Exceptional Communicator: Strong presentation and communication skills are a must., • Willingness to Travel: Availability to travel as needed. Coefficient Health LLC. provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws. The Company complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform our team if you need assistance completing this application or to otherwise participate in the application process. Powered by JazzHR IyllawbWBW

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. About the Opportunity Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion. The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success. TTC*: $172,500 - $189,750 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary. About the Team The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company's objectives. This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. Responsibilities Client Ownership & Relationship Management • Serve as the primary point of contact for clients within the assigned territory, • Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices, • Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention, • Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions, • Drive initial and ongoing adoption through best practices, education, and alignment with client goals Client Health Monitoring • Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success, • Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion, • Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service, • Bachelor's degree; background in healthcare, life sciences, or business is preferred, • 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment, • Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable., • Startup (Series A-C) experience preferred, not required., • Exceptional communication, interpersonal, and problem-solving skills, • Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision, • Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker), • Willingness to travel within the territory (up to 40%), • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast.Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders.A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive base salary + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job DescriptionCompany Description Start Dates: January, April, July & September 2026 Want to accelerate your career in a high-energy, commercial role? If you’re competitive, a confident communicator, both on the phone and in person, and hungry to grow fast, our Associate role at Third Bridge could be your next big move. About Third Bridge We connect the world’s top investors and business leaders to the insights that shape investment decisions. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need — fast. Since 2007, we’ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to accelerate their careers. Job Description Why Join Us? We’re offering more than a role — we’re offering a career launchpad. As a Client Services Associate, you’ll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years. You’ll thrive if you: * Love a fast-paced, target-driven environment * Have the confidence to pick up the phone and start conversations with anyone * Are naturally curious, quick to learn and love to solve complex problems * Build rapport fast and think on your feet * Are resilient and motivated to exceed goals What You’ll Do You’ll be at the heart of our business — finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls. Day to day, you’ll: * Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls. * Cold call and engage experts across industries, overcoming objections and winning buy-in * Work at speed, managing multiple projects and clients at once * Learn fast, gaining broad knowledge of markets, business models, and regulations * Cross-Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls. What You’ll Gain * Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career * Client exposure: Work with leading private equity firms, hedge funds, and consultancies * Clear progression: Every manager started in the Associate role; promotion possible within 2 years What We’re Looking For You’re intellectually strong, you’re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements. Additional Information Salary and Benefits: * Earn competitive pay of $84,000+ in your first year, with a $70,000 base salary and uncapped bonus potential after just one month. * Enjoy comprehensive benefits including health, dental, vision, 401K matching, and more. * Appreciate good work-life balance with 15+ vacation days, flex days, and work from anywhere for one month per year. * Be part of our engaging culture with social events, professional development, and a dynamic, supportive team. Key Words: Graduate Job, Graduate Scheme, Graduate Programme, Entry Level Job, Financial Services, Degree, Early Careers, Communication Skills, Problem-Solving Skills, Drive, Team Work, Management Consultancy Clients, Private Equity Firms Clients, Hedge Fund Clients, Investment Decisions, Cross-Sell, Expert Network, Client Services, Cold Call, Jobs in New York City, NYC Jobs, January

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced SMB Customer Success Manager (CSM) to join our growing team. The SMB CSM will be responsible for managing a high volume of accounts at a low-touch pace, leveraging technology to ensure customer satisfaction, drive retention, and foster long-term relationships with our SMB hotel partners. This role will have an increased focus on identifying and executing expansion opportunities within the existing customer base.Responsibilities • Customer Retention: Proactively engage with a large portfolio of SMB hotel accounts to ensure continued satisfaction and utilization of Canary products. Utilize automated tools and scaled outreach methods to identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics across a broad base of accounts, identify common areas for improvement, and develop scalable action plans to increase customer success for SMB partners, • Customer Expansion: Proactively identify opportunities for product expansion within existing SMB accounts, collaborating with sales teams to drive upsell and cross-sell initiatives through targeted, technology-driven campaigns, • Relationship Management: Build and maintain relationships with key stakeholders at client hotels through efficient and intentional scaled communication, leveraging digital channels and automated touchpoints, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to a wide range of SMB customers through self-service resources and automated communications, • Issue Resolution: Act as a point of contact for common customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution for SMB accounts, often guiding customers to self-serve solutions, • Scaled Engagement: Employ technology and automation to produce meaningful customer touchpoints that are scaled yet intentional, ensuring a consistent and valuable experience for a high volume of accounts.Qualifications, • Bachelor's degree (BS/BA), • 3-4 years of proven experience in account management or customer success, preferably within a high-volume B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, particularly in a low-touch, high-volume model, • Excellent communication skills, with an emphasis on written and digital communication for scaled engagement, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, utilizing CRM and customer success platforms, • Proficiency in leveraging technology (e.g., CRM, customer success platforms, marketing automation tools) to manage customer relationships at scale

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is July and August 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. Immediate Vacancy Available As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Demonstrated interest or experience in the financial markets, private equity, venture capital, or asset management spaces, • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced Mid-Market Customer Success Manager (CSM) to join our growing team. The Mid-Market CSM will be the primary point of contact for our Mid-Market hotel partners after they have successfully implemented and adopted Canary Technologies' products. This role is crucial in ensuring customer satisfaction, driving retention, and fostering long-term relationships.Responsibilities • Customer Retention: Proactively engage with a portfolio of mid-market hotel accounts to ensure continued satisfaction and utilization of Canary products. Identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics, identify areas for improvement, and develop action plans to increase customer success, • Customer Expansion: Identify opportunities for product expansion within existing accounts, collaborating with sales teams to drive upsell and cross-sell initiatives, • Relationship Management: Build strong, trusted relationships with key stakeholders at client hotels, including general managers, operations managers, and IT teams, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to customers, • Issue Resolution: Act as an escalation point for customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution, • Host QBRs: Conduct regular Quarterly Business Reviews (QBRs) with key clients to review performance, discuss strategic goals, and present product roadmaps.Qualifications, • Bachelor's degree (BS/BA).2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, • Excellent communication, interpersonal, and presentation skills, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, • Proactive and results-oriented with a strong customer-centric approach

Job DescriptionDescription: About The Company: Private Client Select Insurance Services (PCSIS), is an independent managing general underwriter (MGU) majority owned by Stone Point Capital. Private Client Select Insurance Services protects the lifestyles and legacies of the most successful individuals across the U.S by providing robust risk management solutions and comprehensive coverage to preserve high-value assets. We understand their passions and are committed to preserving the lifestyle they built. PCS employs approximately 420 staff members. The company has offices in New York, NY; Schaumburg, IL; and St. Petersburg, FL. PCS has a geographically diverse workforce and supports hybrid and remote business-based flexibility. Job Summary: The Platinum Accounts Specialist and CAT Response Manager will be responsible for handling all Risk Management Services for the largest and most complex accounts insured with Private Client Select. Provide exceptional policyholder service to Complex Account Practice accounts, coordinate all Risk Management inspections and service activity. The Platinum Accounts Specialist will work with Claims to meet policyholder expectations; act as a liaison for policyholder, broker and client representative for all PCS activity and coordinate CAT response for PCS clients. Key Responsibilities: · Coordinate and complete Risk Management inspections. · Attend Underwriting proposal meetings and renewal meetings. · Conduct prospective inspections to facilitate the writing of homes in excess of $10M or to secure a potential CAP account. · Conduct inspections on non-Platinum accounts with Coverage A amounts above · $10M. · Deliver loss prevention advice that encompasses the exposures of the entire account and all homes. · Complete a comprehensive report that addresses the complexity of the risk and specific elements that impact the high cost per square foot, that clearly defines the assessment of the risk, provides engineering requirements to improve the risk and provides detail about the account to support underwriting decisions and pricing. · Identify and communicate cross sell and up sell opportunities and follow up with the agent and the Underwriter to determine the best way to purse the additional business. · Provide information to the client on applicable loss prevention services such as Wildfire Defense Systems, Art Services, background checks, etc. · Act as client advocate during the Claims process and communicate with Claims frequently during adjustment. · Travel on an as needed basis, approx. 40%-50% of the month (including overnight). · Participate in broker presentations. Skills and Qualifications: · Bachelor’s degree (or equivalent work experience). · At least 15 years of High Net Worth Risk Management experience. · Strong knowledge of underwriting concepts, practices and procedures. · Experience in: construction, architecture, real estate and/or insurance. · Must be well-organized and have the ability to work independently as to "own" their book of business. · Excellent organizational skills and ability to handle multiple tasks in a high-volume, fast-paced environment. · Detail-oriented with demonstrated ability to self-direct, prioritize work and meet deadlines; highly motivated and results oriented. · Flexibility and adaptability to changing workflows and embracing new ideas. · Takes initiative on projects and assignments, seeks alternate solutions when necessary. · The ability to conduct inspections and produce a superior product on homes in excess of $10M in value. Equal Employment Opportunity Policy: PCS values and is fully committed to diversity and inclusion. It is the policy of PCS not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, nation of origin, race, religion, sexual orientation, gender identity, or veteran status. Requirements:

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job DescriptionAbout Us The Curran Group is a well-established, family-owned financial planning and wealth management firm with nearly 40 years of experience helping clients achieve their financial goals. Our reputation is built on trust, integrity, and personalized service. Position Overview We are seeking a motivated, detail-oriented individual to join our team and help us continue to grow in the future. This individual will play a key role in supporting our advisors, ensuring seamless client service, and maintaining efficient office operations. This role is ideal for someone who enjoys organization, client interaction, and problem-solving, and who is eager to learn the inner workings of a financial services firm. The position demands a self-motivated and independent worker. While there is ample opportunity to receive support and/or interact with clients and others, the ideal candidate will be comfortable working independently, potentially remotely, for extended periods. With structured mentorship, the right candidate will have the opportunity to take on increasing responsibility and grow into senior leadership within the firm’s operations team. For the ideal candidate, this role may evolve into a long-term succession path for our current Director of Operations, who is expected to retire in a few years. Key Responsibilities • Deliver high-quality client service, serving as the primary point of contact for client inquiries., • Prepare, update, and distribute client reports, presentations, and account documentation., • Maintain and improve office procedures, including CRM database management, cloud storage organization, and process documentation., • Partner closely with the Director of Operations to learn firm systems, compliance processes, and management practices., • Conduct research projects to support advisors and improve business processes., • Manage light technology support, including troubleshooting software issues, coordinating with vendors, and ensuring smooth office operations., • Assist in planning and coordinating client meetings, events, and communications., • Support compliance and record-keeping processes in accordance with industry standards., • Identify and recommend workflow improvements to enhance efficiency and scalability. Qualifications • Bachelor’s degree preferred, or equivalent professional experience., • Prior experience in financial services or administrative/operations roles strongly valued., • Strong organizational and project management skills with exceptional attention to detail., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); comfort with CRM systems and cloud-based tools., • Demonstrated aptitude for learning new systems and processes quickly., • Ability to handle confidential information with discretion., • Self-motivated, resourceful, and eager to grow within the firm., • Service Advisor, • Senior Administrative/Office Manager, • Director of Operations (with long-term mentorship and development as part of our succession plan) Compensation & Benefits • Competitive salary commensurate with experience, • Health insurance coverage, • Retirement plan with employer matching contributions, • Opportunities for professional development and continuing education, • Supportive, family-oriented work environment with long-term career growth potential

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Loqate US Sales Team The Loqate sales team at GBG in the US region plays a pivotal role in driving growth through strategic partnerships and direct sales initiatives. Focused on location intelligence and address verification solutions, the team operates within a newly formed Partner Sales Development function designed to accelerate market penetration across key industries such as eCommerce, logistics, and financial services. With a strong emphasis on SaaS-based offerings, the team is responsible for building robust pipelines, cultivating relationships with prospective partners, and delivering revenue through both virtual and in-person engagements. Their efforts are supported by Loqate’s advanced technology stack and global data capabilities, enabling businesses to improve customer experiences, reduce delivery errors, and make informed decisions with confidence. The Role As the Loqate Americas team continues to grow and evolve, we are seeking a Client Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role will be instrumental in developing scalable processes to identify growth opportunities and deliver an exceptional customer experience across key, enterprise, mid-market, and self-serve segments. The ideal candidate will bring a proactive, strategic mindset to client relationships—ensuring value realization, fostering long-term partnerships, and contributing directly to revenue expansion. This is a high-impact role at the intersection of customer advocacy and business growth within a dynamic, data-driven organization. This is a hybrid position for candidates in the New York area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do • Lead the customer onboarding process to ensure a seamless and successful implementation experience, • Identify and track customer KPIs, partnering with clients to help them achieve their business goals, • Build and maintain trusted advisor relationships with customers and key stakeholders across all segments, • Conduct regular account reviews to assess performance, identify opportunities, and reinforce value, • Monitor customer usage proactively and address success-related issues to support accurate forecasting and mitigate renewal risk, • Manage annual account renewals, focusing on revenue retention and identifying growth opportunities, • Collaborate with Sales and Marketing to develop targeted strategies and campaigns that drive GROW revenue Skills we are looking for • Proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven environment, • Exceptional communication and presentation skills, with the ability to engage effectively both in-person and virtually, • Strong organizational and time management skills, with the ability to prioritize tasks based on account tier, urgency, and business impact, • Self-motivated and collaborative team player who brings a proactive mindset and challenges the status quo, • Detail-oriented with a strong focus on process improvement and operational excellence, • Comfortable working in a fast-paced, evolving environment with multiple stakeholders, • Experience using CRM tools (e.g., Salesforce) and customer success platforms is a plus Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. ✋ Who you are? As our first Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? As our second Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionAbout UsAt Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team. The Customer Engagement Insights and Enablement Lead is a pivotal operational and strategic role designed to scale the effectiveness of our Customer Engagement (CE) teams. You will be the architect of the operational intelligence framework that powers our client retention and client portfolio loss control efforts. The role is responsible for analyzing customer portfolio loss control data to identify trends, assess risk exposure, and provide actionable insights to guide customer engagement team members to strengthen cyber risk management strategies with customers. In addition, this position supports CE by preparing the client-facing team with the necessary data, insights, and enablement materials to drive informed discussions during customer calls. By combining analytical expertise with proactive customer engagement support, the role ensures both internal teams and customers are equipped to make data-driven decisions that enhance risk mitigation and business outcomes. This is a non-client-facing role focused on building the data-driven foundation that enables our frontline CE teams to deliver world-class, proactive loss control by enabling our clients to use cyber risk quantification to make better cyber security investment decisions.Responsibilities: • Client Loss Control Intelligence:, • Customer Portfolio Loss Control Insights: Create and maintain loss control-focused customer portfolio data insights and ensure that CE, Product, Marketing, Underwriting, and Sales teams have easy access to up-to-date client intelligence to inform their strategies., • Customer Portfolio Loss Control Action Planning: Based on customer portfolio loss control analysis, create portfolio and individual account action plans for client-facing CE team members to work with customers in order to drive down cyber risk across the customer portfolio., • Customer Engagement Team Enablement, • Customer Briefs: Use LLMs to analyze client information (i.e. SEC 10-k), engagement call transcripts, and peer group knowledge to create onboarding and pre-call briefs that include key client commitments, product feedback, competitor mentions, and overall sentiment for the client-facing team., • Reference Guide Creation: Translate technical loss control subject matter into clear, compelling one-page customer-facing reference guides for use by client-facing teams., • Project Management: Track and support large, cross-functional CE projects, ensuring they stay on track to meet our strategic objectives., • Client Engagement Metrics: Identify, define, and recommend automations to collect the key metrics needed to track client engagement. Collaborate with business intelligence to develop dashboards to monitor the health of the overall client portfolio and individual accounts., • Bachelor’s or Master’s degree in Business Administration, Data Science, Information Systems, or a related field., • 7+ years of experience in a business analysis, consulting, or enablement role, preferably within a SaaS, technology, or professional services environment., • Skills and Competencies, • Communication & Collaboration: Excellent writing and communication skills, with the ability to distill complex ideas into concise, business-ready deliverables and build relationships and work effectively with diverse stakeholders across technical and non-technical teams., • Self-Starter: Must be proactive with minimal hands-on direction and an entrepreneurial mindset - constantly seeking out new methods to solve problems and improve the status quo., • Organized: Must be detail-oriented and able to manage multiple projects simultaneously., • Impact through Influence: This is not a people manager role. In order to be successful, this person will need to create value via a one to many relationship., • Data-Driven Strategist: Ability to think critically and analytically about data-driven insights and create actions for the CE team based on those insights., • Adaptability: Thrives in a fast-paced, dynamic environment where priorities may evolve quickly., • LLM Experience: Strong practical experience in designing and implementing LLM-based workflows for business purposes. This includes skills in prompt engineering with models like Gemini, workflow integration, and leveraging conversation intelligence platforms like Gong for analysis., • Technical Proficiency:, • Customer Engagement Platforms: Familiarity with Customer Success platforms (Gainsight) and CRM tools (Hubspot)., • Operations & Collaboration Stack: Proficiency in project management tools (Asana), internal communication platforms (Slack), and customer service software (Zendesk).

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job DescriptionDescriptionSUMMARY As a member of Mimeo’s Sales team, the Customer Success Manager will manage and develop client relationships, drive customer retention within a specified sales territory, and proactively leverage relationships to identify and pursue new business opportunities in other departments within the territory. The Customer Success Manager will partner closely with dedicated Sales Executives and Service teams to effectively manage customers in their assigned territory throughout their life cycle with Mimeo. This individual will be a subject matter expert capable of driving customer success and desired customer business outcomes. Key ResponsibilitiesKey Responsibilities- Account Management / Retention -50% • Serve as a primary point of contact throughout the customer lifecycle, • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, • Ensure customers derive maximum value and achieve desired business outcomes with their investments, • Proactively anticipate and identify upcoming needs, • Conduct project discovery/requirements, • Effectively manage customer issues including quality concerns, • Provide effective customer training, • Manage MSA Renewal, • Track and act on Customer Health Scores, • Consistently run successful Executive Business Reviews, • Identify up-sell opportunities within existing customer base, • Maintain accurate revenue forecasts, • Actively prospect and build relationships with new departments, divisions, and business units within existing customer accounts that currently do not utilize Mimeo services., • Develop and execute strategic account penetration plans to identify new use cases and service opportunities outside of the current customer's scope., • Leverage existing relationships with customer stakeholders and executive sponsors as internal champions to gain warm introductions and access to new departmental leaders., • Collaborate closely with Sales Executives to scope, propose, and close new business opportunities identified within the customer's broader organizational territory., • Function as a Subject Matter Expert (SME) to new contacts, showcasing Mimeo's full portfolio of services and tailoring solutions to meet their unique departmental needs., • Contribute to the development of company-wide best practices for customer success, retention, and expansion., • Partner with Solution Engineering team to support and monitor customer onboarding and implementation, • Closely partner with dedicated sales and service representatives to drive customer success and growth, • Act as the voice of the customer internally, providing feedback to Product, Marketing, and Operations teams to inform strategy and continuous service improvement., • Partner with Marketing on customer-facing initiatives such as case studies, testimonials, and marketing campaigns to drive advocacy., • Identify opportunities for strategic service improvements and operational efficiency to enhance the overall customer experience. Skills Knowledge and Expertise SKILLS AND MINIMUM QUALIFICATIONS: • Minimum of 3-5 years of experience, with a proven track record of success in corporate sales or customer success management, particularly to larger, more complex organizations, • Bachelor’s degree preferred, • Mastery of soft skills; like communication, listening and building rapport, • High energy, passionate and self-motivated with a strong work ethic, • Performance and Results Driven, • Improvement-minded; championing ideas and initiatives to help improve Customer Success processes, • Consultative selling experience, • Competitive salary, • Generous PTO Policy, • Internal career advancement opportunities, • 401K is offered after 1 year of service

Job DescriptionSalary: $120,000-$140,000 About Jiko In an era of financial uncertainty, safeguarding corporate cash is more critical than ever. Jiko is designed for unmatched safety, liquidity, and simplicity combining the innovation of a technology platform with the security of a regulated bank. By reinventing the traditional deposit model, Jiko offers Jiko Pocketsa seamless solution that combines the transactional ease of a bank account with fully automated investments in U.S. Treasury bills. Now, with JikoNet, institutions can securely move funds 24/7 across industries while keeping assets continuously invested and protected. Finance leaders can access Jiko Pockets and JikoNet through Jikos online dashboard, secure APIs, and integrations with leading Treasury Management partners. Position Overview Joining Jikos Customer Success team as the first Customer Success Manager, youll contribute to the build out of a world-class global Customer Success and Support organization that drives business growth and delivers an exceptional customer experience. Youll be a trusted partner and advocate for our valued customers, ensuring customers realize value and fostering long-term retention for key customers in our growing business. This role reports to the Director of Customer Success. To be successful in this role, youll need to be a motivated self-starter who enjoys interacting with customers and thrives in a cross-functional environment with limited oversight. Were looking for a passionate individual who wants to grow with the company. The ideal candidates thrive on working in a fast-paced environment, look for efficiency in everything they do, always set high standards for themselves as well as their teammates, and like to have fun at work! What you will be doing • Drive retention and growth by managing a book of corporate customers and partners, ensuring measurable success outcomes., • Deepen executive engagement with CFOs, treasury teams, and senior leaders to secure buy-in, influence adoption, and strengthen long-term account value., • Serve as the quarterback of your customers experience, collaborating with Sales, Product, Engineering, Operations, and Compliance to ensure satisfaction and product improvement., • Maximize customer value by educating and engaging clients on Jikos offerings, leveraging data to align solutions with business objectives., • Expand revenue by partnering with Sales to identify and execute on business reviews and account growth opportunities., • Accelerate customer onboarding and expansion by serving as a subject matter expert on integrations and implementations., • Partner with the Director of Customer Success to define and document key Customer Success and Support motions at Jiko, • Contribute to customer enablement by developing resources, insights, and best practices that drive adoption and empower clients to achieve outcomes independently. What experience you should have • 710+ years of professional experience, including at least 2 years managing direct reports, with a proven background in Customer Success and Support., • Skilled in managing B2B and B2C client relationships, with strong communication abilities to engage executives and sophisticated customers., • Deep understanding of financial institutions, tech sales cycles, and U.S. regulatory environments (FINRA broker-dealer, KYB/KYC, BSA, Reg E, fraud mitigation)., • Demonstrated ability to manage customer relationships holistically across success reviews, support needs, and cross-functional efforts with sales, marketing, product, and engineering., • Highly detail-oriented with strong follow-through, independence, collaboration skills, and a passion for executing with excellence. What we offer • Opportunity to grow within a high-potential startup, • A collaborative, international and mission-driven team, • Modern tech stack and agile ways of working, • Comprehensive health benefits including medical, dental & vision, and parental leave, • 401k benefits with employer matching contribution, • Jiko has a hybrid schedule in its San Francisco and Iceland offices (2 days in the office), and remote for other locations. Jiko is working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Jiko is a proud equal-opportunity employer. We work hard to evaluate all employees and job applicants consistently and fairly. We provide an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Jiko participates in E-Verify.

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description As a leader in consumer data and identity-based marketing solutions, Experian Marketing Services is improving the business and consumer experience by offering a complete identity solution. We're doing so through a clearer view across the digital customer buying journey and with acquisitions of leading AdTech and MarTech providers with the most recent being Audigent, the leader in sell-side data and curation The Customer Success Manager, Financial Services Vertical will meaningfully contribute to EMS's commercial team managing client relationships such as banks, credit unions, and other financial institutions to guide successful partnerships driving revenue across the business. • Manage end-to-end customer relationships across a portfolio of customers using Experian's Consumer Sync and Consumer View products, • Work with and support your assigned Account Director on a set of named strategic accounts to drive continued growth and success, • Responsibilities include client management, education, contract negotiation, and daily support, • Key metrics for success are customer renewal rate, revenue retention rate, upsell/cross-sell rate, and customer satisfaction, • Work with your counterparts across solutions engineering, operations, billing, and finance to ensure continuity across the business, • Communication with clients is frequent - includes weekly status calls with and occasional travel to client locations., • Gather industry information within assigned portfolio. Including subscribing to industry newsletters, trade magazines., • Develop relationships across all client/prospect base and internal departments., • Cast wide and deep net at existing clients – know how to navigate organizations, ask for introductions and help; promote EMS across many use cases at client., • You will report to the Sales DirectorQualifications, • Bachelor's Degree or equivalent experience, • 5+ years sales/marketing experience required; Minimum 3 years' experience as a Partner Manager, Customer Success Manager, or Account Manager, • Experience managing portfolio of revenue between $5 - $15M+ annually, • Experience managing financial service clients such as: Credit Unions, Central Banks, Regional Banks, Housing and Mortgage companies, Wealth Management Firms, and Fintech., • Experience in customer service. Experience developing client relationships, • Experience organizing and prioritizing your own tasks and managing a large project portfolio with varying levels of details, • Ability to analyze data and present industry specific insights to clients, • Genuine curiosity and experience with ad tech and marketing and drive to grow career in this industry, • Ability to travel – approx. 25% of time Additional Information Benefits/Perks: • Great compensation package and bonus plan, • Core benefits including medical, dental, vision, and matching 401K, • Flexible work environment, ability to work remote, hybrid or in-office Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Job Description About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Are you a relationship-builder with a sharp eye for detail and a passion for operational excellence? We’re looking for a Client Operations Manager to serve as the vital link between our company and key clients—ensuring seamless service, smart sourcing, and long-term satisfaction. In this dynamic role, you’ll manage everything from product procurement and inventory to client communication and strategic reporting. You’ll be the go-to expert for ensuring that client needs are met with urgency, accuracy, and care—while navigating the complexities of cross-functional collaboration and supply chain strategy. What You’ll Do: • Be the Client’s Trusted Partner: Build and nurture strong, long-lasting relationships with key clients, understanding their needs and delivering tailored solutions., • Own the Procurement Process: Source and procure essential goods and services, including product substitutions, while maintaining budget awareness and quality standards., • Keep Operations Flowing: Monitor inventory levels, process purchase orders, and ensure timely, accurate deliveries., • Create Impactful Product Rotations: Develop and manage marketing schedules that align with client goals and seasonal trends., • Drive Strategic Insights: Prepare and present reports on key account metrics, procurement performance, and client initiatives., • Ensure Quality & Compliance: Verify that all procured items meet required specifications and standards., • Collaborate Across Teams: Act as the central point of contact between clients, suppliers, and internal teams to ensure smooth execution of strategies., • Solve with Confidence: Resolve complex service issues and client concerns with professionalism and urgency.What You Bring:, • Bachelor’s degree in Business Management or related field, • 5+ years of experience in client relationship management, procurement, or operations—preferably in Grocery, Distribution, or Food & Beverage, • Proven ability to manage complex client portfolios and procurement processes, • Strong analytical, critical thinking, and problem-solving skills, • Excellent communication, presentation, and negotiation abilities, • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1454330 Canteen

Job Description About Us Atlantic is a managed services company founded nearly 70 years ago. While Atlantic’s offerings have evolved over the years with technology, our profound sense of urgency and unparalleled commitment to customer service has been a constant. Atlantic is focused on designing and delivering innovative solutions that improve our partners’ security and productivity. Atlantic’s IT Division is a key growth driver at Atlantic and a focal point of our strategy and investment. Our “Obsessed with Excellence” tag line defines our corporate culture, which, along with our vendor partnerships, curated solutions and exceptionally talented team members, differentiates us from our competition. Atlantic looks for hard-working and motivated candidates with a strong foundation of soft-skills who do not view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to achieve your career goals, you are a great fit for Atlantic! Position Overview – Customer Success Manager (CSM) As a CSM, your primary responsibility is to build and maintain strong, strategic relationships with a designated portfolio of managed services clients. You will serve as a trusted advisor to key stakeholders and business leaders, ensuring clients achieve maximum value from our services while aligning technology strategies with their business goals. Through regular engagement and a deep understanding of each client’s environment and objectives, you will act as the primary liaison between the client and our internal technical teams. Your role is both consultative and facilitative—bridging the gap between business needs and technical execution, driving satisfaction, and identifying opportunities for added value. Your core objectives in this role include: • Client Success & Value Realization – Help clients understand, measure, and maximize the business value delivered by our services and solutions., • Relationship Management & Retention – Foster long-term relationships that result in high levels of client retention and advocacy., • Issue Management & Escalation – Own and resolve client concerns outside the scope of standard service tickets, acting as an escalation point for issues requiring strategic or high-touch attention., • Strategic Growth Enablement – Identify and support cross-sell and up-sell opportunities that drive client growth and deepen engagement with our services., • Client Technical Strategy & Alignment – Translate business goals into actionable technology strategies. Guide clients in making informed IT decisions and roadmaps. Responsibilities and Duties • Develop and maintain strong relationships with clients, understanding their business needs and objectives., • Monitor customer health metrics, identify (and report and help to report and solve) potential issues, and proactively provide solutions to ensure client success, top drive client retention, • Conduct regular check-ins with clients to assess their satisfaction and gather feedback for service improvements, including the preparation and delivery of Quarterly Business Reviews., • Develop an understanding of our products and services sufficient to effectively educate clients on their value., • Collaborate with the technical teams to tailor solutions to meet client’s technical and business requirements., • Manage and resolve customer concerns and escalations in a timely and empathetic manner., • Identify opportunities for upselling and cross-selling within assigned client base., • Bachelor’s degree in Business, Communications, or a related field., • At least 2-3 years (for CSM) 3+ years (for TAM) of experience in IT business to business (B2B) client success, account management, service delivery or a similar client-facing role (preferably within the MSP industry)., • Strong interpersonal skills with a customer-focused attitude., • Excellent communication, presentation and organizational skills., • The ability to manage effectively many accounts and prioritize tasks., • A good understanding of the landscape of IT services and products at a high-level., • Strong problem solving skills and a strategic mindset., • Proficiency in ConnectWise and Microsoft Office Suite., • Experience with customer success software and tools., • Knowledge of MSP industry trends and challenges., • Competitive salary and benefits package., • As a full-time employee, you will be eligible for our comprehensive benefits program, which includes: • Medical, dental, and vision insurance plans, • 401(k) plan with Principal Financial, • Health FSA (Traditional and Limited Purpose Accounts), • HSA, • Dependent Care FSA, • Transportation Reimbursement Plans (Commuter/Parking), • Employer paid Basic Life Insurance $50,000, • Voluntary Benefits – Life & ADD, STD & LTD, Hospital, Accident, Cancer & Critical Illness, Legal, Identity Protection, Auto & Home, Pet Wellness plans, etc., • Plus, employee perks such as discounts through Savings Marketplace in addition to EAP & HealthAdvocate services, • Paid time off • Opportunities for professional growth and development., • A dynamic and supportive work environment., • An opportunity to work with leading-edge technology and a talented team.

Job DescriptionThe Senior Account Associate is financially accountable for the profitability of specific accounts or brands and supports their Account Executive with larger key accounts. Key Accountabilities: • Assist Account Executive and Sales Manager in all aspects of the sales process, including showroom management, market preparation, and administrative support • Create sales plans to meet financial targets and drive revenue growth for assigned account(s) that Sr. AA is solely responsible for • Travel to account(s) as required to present product, strategy and financial targets for seasonal sell-in • Own and/or support bulk order tracking, on order log, receipt of order confirmations, shipping/delivery updates, and maintenance of order books • Communicate daily with buyers regarding current orders, shipping, current sales, changes in delivery schedules, future orders and overall business • Review and analyze account selling reports and run weekly/monthly shipping and on order reports • Recap and present weekly retailer results (style selling, sales/stocks, etc.) for assigned accounts as needed • Coordinate and attend market week appointments • Ensure samples are effectively managed and pack/unpack samples for trade shows and out of town market appointments • Special projects as needed Required Skills/Abilities/Education:• Bachelor’s Degree in Fashion Merchandising or related field • 2+ years of experience as Sales Coordinator or Account Associate (wholesale sales experience a plus) • Excellent organizational and communication skills with attention to detail • Ability to multi-task and prioritize in a fast paced environment • Proficient in Microsoft Office Salary Description: $60,000 - $80,000 per year#LI-KC1

Job Description About CDC: CDC serves over 15,000 customers in the New York and New Jersey area. While Coffee is still our first name we stock over 4500 different products from apples to Ziploc bags. Our customers' needs are ever evolving and so do we. Our beverage equipment has evolved to coffee machines that grind and brew to water coolers that can provide carbonated water with your choice of flavoring and strength. We can also provide attendants to maintain your pantry based on your needs: whether 2 hours per week or 10 full time staff at multiple locations. Now as part of Compass Group-USA, we can arrange for seamless service across the country for any of your foodservice needs, whether catering, vending, special events, café management or unattended markets. Job SummaryPosition Summary The Sr. Senior Client Services Manager serves as the primary liaison between the company and select high-end clients, ensuring exceptional service delivery across product portfolio management, ordering, logistics, and customer support. This role is pivotal in cultivating long-term client relationships, driving satisfaction, and delivering strategic insights on consumer trends and preferences. Operating with urgency and precision, the manager navigates cross-functional collaboration to ensure seamless execution of initiatives that promote innovation, growth, and sustained success. Key Responsibilities * Client Relationship Management: Build and maintain strong, enduring relationships with key clients, serving as their trusted advisor and primary point of contact. * Needs Assessment & Product Guidance: Develop a deep understanding of client needs and preferences. Provide expert recommendations and support on product selection, particularly in snack and beverage categories. * Order Processing & Inventory Oversight: Review and process purchase orders for supplies and equipment. Monitor inventory levels to ensure accuracy and availability. * Category Expertise & Trend Analysis: Represent snack and beverage offerings as the in-house expert. Create compelling documentation and insights based on market trends to support client recommendations. * Marketing & Program Development: Design and implement proactive B2B consumer programs, including product rotation schedules and marketing initiatives. * Client Presentations & Stakeholder Engagement: Deliver impactful presentations to senior clients and collaborate with Compass sector partners to align on strategic goals. * Procurement & Supplier Management: Develop procurement strategies, maintain supplier relationships, and ensure compliance with quality standards and contractual obligations. * Risk Management: Identify and mitigate risks within procurement and service delivery processes. * Reporting & Communication: Prepare and present key account metrics. Communicate progress on monthly and quarterly initiatives to internal and external stakeholders. * Issue Resolution: Address and resolve complex client concerns professionally. Escalate service issues as needed to ensure timely resolution. Skills & Qualifications • Strategic thinking and relationship-building expertise, • Strong analytical and problem-solving skills, • Excellent communication, presentation, and negotiation abilities, • Proficiency in Microsoft Office Suite, • Self-motivated and results-drivenEducation & Experience, • Bachelor’s degree in Business Management or related field Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1469761 Canteen

Job Description $1,000 SIGN-ON BONUS!!! Are you passionate about providing excellent customer service in a fast-paced healthcare environment? Ambulatory Medical Practices MSO, Inc. (AMP), supporting ColumbiaDoctors, is currently seeking enthusiastic and professional Certified Medical Assistants to join our growing team. AMP is a Management Services Organization (MSO) that provides clinical and administrative staffing support to ColumbiaDoctors, one of the largest and most respected multi-specialty practices in the Northeast. Our providers specialize in Cardiology, Vascular Disease, Internal Medicine, Obesity, Gastroenterology, and Endocrinology. With more than 50 Columbia-affiliated providers and multiple locations throughout Westchester, Rockland, and Orange Counties, including Valhalla, Hawthorne, White Plains, Yonkers, Scarsdale, Suffern, and Monroe, we’re committed to delivering exceptional patient care across the region. Why Join Us? We offer a comprehensive and competitive total rewards package that includes: • Paid time off including vacation, sick, and paid holidays, • Medical, dental, and vision coverage for individuals and families, effective 30 days from hire date, • Employer-paid: Basic Life and &D Insurance, short- and long-term disability, • Participation in a 401(k)-retirement plan, with a company match, • Optional Flexible Spending Accounts (FSA), Health Savings Account (HSA), and Commuter Benefits, • Tuition Reimbursement, Employee Discounts, and more! At AMP, we are dedicated to investing in the clinical growth and development of our employees. We provide opportunities for career advancement through ongoing training, mentorship, and the chance to explore different roles within our organization. We believe in promoting from within and supporting our team members in reaching their full potential. We are proud to provide a supportive and inclusive work environment where diversity is celebrated. AMP values the unique perspectives and experiences that each team member brings and is committed to creating equal opportunities for all employees. Key Responsibilities: • Assist in the day-to-day operations of a high-volume, multi-specialty practice and laboratory, while providing safe and compassionate care to adult patients., • Facilitate smooth patient flow and care coordination across all specialties., • Provide efficient intake and rooming assistance to patients, by verifying medical and medication history, including wellness and care management screenings, and confirming visit purpose., • Perform point of care testing according to practice protocols and assigned specialty., • Collect blood samples from patients and prepare specimens for laboratory analysis., • Assist physicians with patient assessments and exams, as needed., • Monitor clinical supply; stock and facilitate ordering and participate in ensuring compliance of emergency and clinical equipment., • Minimum 2 years’ experience working as a medical assistant in an outpatient or multi-specialty clinic or relevant setting, • Strong phlebotomy skills, • Self-motivated, flexible and ability to work both independently and in a team environment., • EPIC experience, • High school diploma or equivalent (Required), • CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) Certification from a Nationally Accredited Association (NHA) (Required) Job Type: Full-time Salary Range: $25.00 – $28.00 per hour The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered for this position at the time of this job ad and may be modified in the future. When determining a team member’s base salary and/or hourly rate, several factors may be considered as applicable (e.g., job type, location, years of relevant experience, education, credentials, budgets, and internal equity).

The primary focus of a Client Success Manager is to foster relationships where QPharma is perceived as a critical and consulted vendor partner. The CSM will grow the current scope of services within the client base while developing strong relationships with new and existing contacts, allowing concentration on strategic growth and client satisfaction through account oversight. About the Role The Client Success Manager will be responsible for maintaining and enhancing client relationships, ensuring satisfaction, and identifying growth opportunities within the client base. Responsibilities • Relationships: Maintain strong, long-lasting partnerships with key clients, ensuring their needs are met and they are satisfied with our services. Ongoing relationship building tactics implemented and growth through executive level within the client (i.e. set up peer to peer, surveys and feedback)., • Account Growth: Identify opportunities for account growth and work with clients to expand their use of QPharma and our services. This includes identifying growth opportunities through increased volume and new services. Introducing QPharma to new departments, divisions and contacts for growth., • Strategic Planning: Collaborate with clients to understand their business goals globally and within their departments for development of strategic plans to help them achieve these objectives. Develop strategies and implement tactics to increase collaborative growth and achievement of goals (i.e. monthly face to face, focused email campaigns to a department, specific service campaigns)., • Client Knowledge: Be the Client SME (subject matter expert) in the industry and within QPharma (i.e. product pipeline, financial information, current services)., • Client Onboarding: Oversee the onboarding process of new services and projects with both new and existing clients, ensuring a smooth transition and quick adoption of our services. Provide continuous support and guidance to ensure all clients fully realize the value and benefit from our offerings while building relationships to foster renewals and new services., • Performance Monitoring: Regularly review and drive client performance metrics and provide insights along with recommendations for improvement (i.e. routine status mtgs, QBRs, audits, data analytics)., • Cross-Functional Collaboration: Work closely with internal teams, including sales, marketing, product development, production support, sample operations, warehouse, validation, finance and compliance to ensure client needs are met. Identify opportunities for new services or product enhancements and implement these opportunities to drive continuous improvement and innovation through collaboration., • Liaison: Act as the primary point of contact and escalation for both the Client and QPharma. Aware of daily customer service queries and production support needs and address if escalated to CSM. Align appropriate internal teams with client teams as needed (i.e. DTP Analyst, SA Analyst, IT Support, BA)., • Client Advocacy: Act as the voice of the client within QPharma, advocating for their needs and ensuring they are prioritized in decision-making processes., • Marketing Engagement: Actively engage in various marketing activities, including email campaigns, social media engagement, contribute to grown of online presence. Qualifications • Minimum of 3-5 years of experience in customer success, account management, or a related field, preferably within the life sciences or healthcare industry., • Education: Bachelor's degree in business, marketing, or a related field. Advanced degree or relevant certifications are a plus., • Attributes: Self-motivated, proactive, and results oriented. Ability to work independently and as part of a team., • Knowledge in: Project Planning, Microsoft Office Suite including planner, power point and project, ticket monitoring, salesforce., • Required Skills: Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients at all levels. Excellent strategic thinking and problem-solving abilities.

Retail Success Manager The Role: As a Retail Success Manager, you’ll be the vital link between our clients and boutique retail teams. In this dynamic, field-based role, you will oversee a portfolio of stores across multiple brands—serving as both a strategic brand partner and a high-impact coach. Your mission: deliver exceptional client experiences, elevate store performance, and ensure operational excellence across every location under your leadership. A typical day might begin with reviewing sales data across locations, identifying opportunities to optimize conversion or increase foot traffic in a key market. By midday, you're walking the floor at one of your stores, meeting with the Store Manager to fine-tune a new visual rollout or support a clienteling activation. In the afternoon, you're on a call with a brand partner, reviewing KPIs and providing tailored insights to help them grow their physical retail channel. You round out the day mentoring a new manager, reinforcing Leap’s culture of ownership, excellence, and brand alignment. You’ll play a critical role in developing retail talent, building localized strategies that reflect market nuances, and representing LEAP’s commitment to elevated execution across every store. This is a high-touch, high-autonomy role that requires someone who thrives on partnership, adaptability, and continuous improvement in a fast-paced, entrepreneurial environment. This role focuses specifically on Malbon Golf, a brand deeply rooted in community and sport. Having made a significant impact in retail over the past three years, Malbon Golf aims for continued growth. The ideal candidate will be passionate about this category, even potentially leveraging their personal experience with the sport as they lead stores and to cultivate a unique, luxury brand experience within the retail channel and store culture. Malbon Golf was founded in 2017 in Los Angeles by Stephen and Erica Malbon, culture lovers and golf obsessives. The brand isn’t just about clothing—it’s a golf‑inspired lifestyle platform built on quality products, storytelling, and a community of like‑minded thinkers. Their mission: to make the green the common ground by blending golf with fashion, art, music, and design to welcome a broader, younger audience to the game. They’ve cultivated a cult‑like following through streetwear‑meets‑performance collaborations, strategic partnerships (from Nike Golf to Budweiser to skate brands like Etnies), and storytelling-driven experiences both on and off course. Collaborators and ambassadors include PGA champ Jason Day and LPGA standout Charley Hull—people who embody the brand’s DNA: creative, inclusive, and anti‑status‑quo. Core Responsibilities: Retail Store Performance • Directly oversee a portfolio of stores, managing performance across stores and adapting strategies to enhance sales, brand alignment, and operational efficiency., • Implement localized sales strategies, leveraging market insights and customer data to drive foot traffic, conversion, and average transaction values., • Ensure each store maintains high visual standards, inventory accuracy, and adheres to Leap’s operational protocols, creating a seamless customer experience. Team Management & Development • Coach and mentor store teams, focusing on development, performance management, and consistent delivery of customer service excellence & sales., • Build and manage a talent pipeline within stores, conducting hiring, training, and ongoing development efforts to drive high team engagement and retention. Brand & Account Management • Cultivate strong relationships with brand executives, supporting them in achieving their business goals and consistently delivering on Leap standards., • Serve as the primary point of contact for brands, advocating for their needs and conveying performance insights to internal teams to guide decision-making., • Conduct regular business reviews with brand partners, presenting actionable insights and opportunities for performance improvement. Strategic Leadership & Collaboration • Collaborate with cross-functional partners to drive performance, resolve challenges and innovate solutions., • Participate in key internal and external meetings to drive both brand and store-level insights, performance, and feedback., • Provide regular updates and performance reports to the Director of Retail Success. Measures of Success: • Sales Performance: Sales and remittance targets consistently met or exceeded., • Brand & Employee Feedback: Drive brand NPS scores and support positive employee sentiment, • Long-Term Impact: Support brand renewals & expansion, focusing on expansion readiness and reduced brand churn. Position Requirements: • Hybrid role with a strong in-store presence required at least 3 days per week., • Proven track record of progressive retail leadership (6+ years), including multi-unit or high-volume management, with demonstrated success in building strong relationships with internal teams, store staff, and external brand stakeholders, • Proven track record of leading and inspiring remote, multi-store teams to consistently deliver elevated client experiences, while driving operational excellence and sustained business performance across markets., • Apparel expertise with a proven ability to manage fitting room operations, deliver elevated client experiences, drive upselling, and navigate high-volume retail environments while fostering long-term customer relationships., • Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport, is valuable., • Willingness and ability to travel regularly throughout NYC to support store teams, activations, and operational priorities., • Ability to travel out-of-state up to twice annually for training, team development, and leadership events., • Must be 18+ years of age and reside in New York, NY or Los Angeles, CA, • Comfortable maintaining active floor presence while supporting stores, including standing/walking for extended periods and lifting up to 50lbs or using ladders when necessary.

Description: Stefanini is looking for a qualified Senior Project Manager to join our Education Sales Enablement Team in the Newark, NJ office or remotely. The Sales Enablement Team plays an important role in developing a variety of resources to support large sales teams in both the US and internationally. This role will be responsible for managing proposal development and account-based marketing projects for regular and strategic accounts. The candidate will be comfortable leading discussions among cross functional times as well as with receiving constructive feedback and demonstrate an ability to take direction. Key Responsibilities: • Manage proposal development projects across assigned teams for strategic accounts, • Manage account-based marketing projects across assigned teams for strategic accounts, • Provide editorial review of materials created for quality control, • Liaise with multiple teams across the organization to manage project flow, • Work closely with the sales team to proactively to support requests, • Communicate clearly with stakeholders to keep the team apprised to project progress, • Proactively identify account/project needs and execute on action items Skills and Capabilities: • Stellar, detail-oriented and deadline-focused project management skills, • Proactive, with a strong sense of self-direction, • Ability to work with minimal supervision, • Strong interpersonal skills, • Ability to engage key internal stakeholders to achieve objectives, • Excellent communicator both written and verbal, • Resourceful with ability to quickly take projects from idea to execution, • Strategic and creative thinker, inquisitive and willing to evaluate/change current processes. Requirements: • 4+ years of related work experience, preferably with project management in a healthcare environment, • Ability to manage other team members, • Management Degree, Marketing Degree, Public Health Degree or equivalent experience, • Demonstrated ability to support sales teams, • Proficiency in Excel, Word and PowerPoint, • Experience in Adobe Creative Suite or experience managing design vendors a plus.

We’re looking for a Client Relationship Manager to take ownership of key accounts, grow with clients, and act as the bridge between clients and our production teams. This role is ideal for someone who thrives in client-facing environments, understands product development, and is comfortable guiding clients through complex projects. Key Responsibilities • Manage and grow relationships with assigned client accounts., • Work closely with factories overseas to ensure projects run smoothly from CAD through production., • Negotiate with clients on pricing, timelines, and order quantities., • Guide clients toward the right solutions for their needs while balancing cost and quality., • Collaborate with internal teams to ensure deadlines and quality standards are met., • Identify opportunities to expand account volume and strengthen partnerships. Required Skills & Experience • 2 to 5 years of experience in client management, account management, or related roles (experience in jewelry or fashion industry a plus)., • Strong negotiation and communication skills., • Ability to manage multiple projects and timelines., • Detail-oriented with strong organizational skills., • Experience working with overseas vendors/factories preferred., • Proactive problem solver with a client-first mindset. What We Offer • Competitive salary based on experience., • Opportunity to work with some of the most recognized jewelry and fashion brands. Job Type: Full-time Benefits: • 401(k) matching, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off, • Work Location: In person

Our client, who is in rapid growth mode located in Northern NJ, that is in the Retail, Commercialized Industry is currently seeking a Financial Analyst. • CANDIDATES MUST CURRENTLY LIVE AND WORK IN NEW JERSEY THAT DO APPLY!!! The Financial Analyst MUST have experience already having been involved in a full budgeting and forecasting cycle with a company. The hiring manager also wants the candidate to have dealt with large data sets of information, data visualization and is super strong with MS Excel. In addition, the Financial Analyst must have excellent communication skills, be detail-oriented, analytical, supporting strategic initiatives and providing key insights to drive business decisions. The candidate must have strong financial modeling expertise, advanced technical skills, and a proven ability to transform data into compelling narratives. Key Responsibilities • Assist with the preparation of budgets and forecasts, including detailed variance analysis., • Consolidate and distill summary budgets into site-level, brand-level, and account-level data, applying advanced allocation methodologies such as seasonality curves and week-over-week growth trends., • Develop complex financial models to support commercial, operational, and facility projects., • Create impactful presentations with data-driven visuals to effectively communicate insights and elevate storytelling., • Leverage advanced technical expertise in Excel for data analysis and reporting., • Utilize Power BI for synthesizing and optimizing large datasets for enhanced decision-making., • Analyze financial data to identify key business performance drivers using Smartview and EPM tools., • Prepare monthly financial reporting presentations for leadership, including insightful commentary and variance analysis., • Provide detailed expense reports and variance analysis for Head Office teams, supporting leadership with actionable insights., • Collaborate with Finance Business Managers and the Head of Transformation to analyze direct site costs, highlight outliers, and identify savings opportunities., • Oversee statistical account loads into ERP systems (PDI/EPM) and labor platforms (UKG), ensuring data integrity and validation., • Develop financial models for capital project assessments, presenting findings to the Investment Committee, analyzing returns (ROCE, Payback), and conducting post-project evaluations., • Support initiatives that drive business improvement and provide analytical input for ad hoc projects. Qualifications & Skills • Bachelor’s degree in Finance, Accounting, Business, or a related field; MBA preferred., • 2-3 years of experience in FP&A or a similar financial analysis role., • Industry experience in retail, wholesale, or quick-service restaurants is a plus., • Advanced expertise in creating complex financial models., • Strong analytical acumen with the ability to interpret and challenge data and probe financial systems effectively., • Proficiency in advanced Excel functions (Pivot Tables, Statistical Functions, etc.) as well as expertise in Power BI, Smartview, and Oracle EPM., • Exceptional presentation skills with the ability to create professional and visually compelling PowerPoint reports., • Adept problem-solving skills with a strategic and detail-oriented mindset.

Customer Relations Specialist Location: Paramus, NJ Reports to: Customer Relations Manager Salary: Up to $55,000/year, depending on experience Job Type: Permanent, Full-time, on-site Position Summary The Customer Relations Specialist plays a key role in delivering exceptional customer experiences and ensuring seamless coordination across departments. This position supports the Customer Relations Manager and the Management Team by maintaining strong relationships with clients, overseeing order execution, and driving operational efficiency from order receipt through delivery. Key Responsibilities * Maintain confidentiality in all customer, vendor, and company matters. * Build and nurture long-term customer relationships through proactive and transparent communication. * Identify and assess customer needs, ensuring issues are resolved promptly and satisfaction levels remain high. * Coordinate with internal departments to ensure production schedules align with customer delivery commitments. * Collaborate with purchasing to ensure material availability for purchase orders and quoting projects. * Analyze open orders, forecasts, and shipping requirements to maintain supply continuity. * Manage customer orders from entry to fulfillment, including price reviews, delivery scheduling, and ERP updates. * Address and resolve customer complaints professionally, ensuring timely follow-up and resolution. * Maintain accurate and current data on purchase orders, pricing, and revisions within the ERP system. * Oversee shipping schedules, documentation, and carrier coordination to meet deadlines. * Prepare professional correspondence and responses to routine customer inquiries. * Support the training and development of Customer Relations Associates and foster a collaborative team environment. * Adhere to all company policies and procedures, including those outlined in the Quality Management System (QMS). * Perform additional duties as assigned by management. Qualifications * Minimum of 3 years of experience in customer relations, client service, or account coordination. * Strong organizational skills and exceptional attention to detail. * Excellent written, verbal, and presentation skills. * Demonstrates empathy, patience, and professionalism under pressure. * Proven ability to multitask, prioritize, and problem-solve in a fast-paced environment. * Proficient in Microsoft Office Suite and ERP systems. * Ability to work independently with minimal supervision. * Must be fluent in English (reading, writing, and speaking). * Education: High school diploma or equivalent required; associate or bachelor's degree preferred. For More information on this job posting, please text 201.389.7329. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

LifeStation is a medical alert company that improves the quality of life for seniors by helping them live safe, healthy, and active lives. LifeStation partners with leading healthcare companies and state Medicaid programs to support their members with access to this life-safety service. LifeStation is one of the largest providers of medical alert monitoring services in the United States. We are looking to expand our government programs team in New Jersey with someone who is experienced and knowledgeable in all things HCBS (Home & Community based Services). This Senior Territory Manager will join our rapidly growing government healthcare team. The ideal candidate must have 5+ years' experience in vendor sales interacting with enterprise Managed Care Organizations and State level Medicaid/government agencies. Focusing on high-priority, new business opportunities in the Medicaid Waiver, Managed Long Term Care, AAA and PACE verticals. This role will play an integral part in the continued growth of the company. This is a hybrid role in New Jersey that requires up to 60% travel on a weekly basis. A vehicle is required with reimbursed monthly car allowance. What You Will Be Doing • Achieve personal and company revenue targets by identifying and closing new business partnerships in Medicaid and similar verticals., • Discover prospects’ business initiatives and function as their trusted advisor., • Establish credibility and trust with internal and external stakeholders., • Schedule & hold in-service presentations to care management teams and key decision makers in HCBS Waivers, MLTC MCOs, AAA and PACE programs., • Be a brand ambassador for state and local conferences and senior events, • Demonstrate adaptability and flexibility as part of an ever-growing sales organization., • Logging account details and new growth opportunities in the CRM as the company's source of truth. What You Need For This Role • 5+ years business development experience in consultative, solution sales environment for the HCBS channel to include working with NJ MCOs, MD MCOs, and VA MCOs, Area Agencies on Aging (CCE and OAA Programs), and PACE programs., • A deep understanding of Medicaid LTC (Home and Community Based Service Programs) and value-based care, Older Americans Act Title 3 and PACE are required., • Excellent organization and time management skills., • Excellent interpersonal and communication skills., • High attention to detail and excellent follow-up skills., • Proven track record of achieving goals and quotas., • Ability to function as a true team player, • Confidence to creatively prospect and develop new sales leads., • Experience with Salesforce, Hubspot or comparable CRM required., • Bilingual not required but strongly preferred., • Bachelor's Degree required. What's In It For You • Top base pay with commission plan (salary depending on experience; submit your expectations with your application) and excellent comprehensive benefits package., • Chance to grow by working with an extremely talented team., • Entrepreneurial work environment with the freedom to get things done., • Make a true impact on our company and its services with high-visibility and possibilities for career growth., • Benefits and Perks, • Excellent Comprehensive Insurance Coverage, • 401(k) Retirement Savings Plan & Employer Match, • Gym/Fitness Program Reimbursement, • Access to Corporate Discounts, • Company Paid Life Insurance, • And much more… The salary range for this position is $110,00 to $130,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Company Overview Hexin Technology Inc. is a dynamic U.S. fashion company behind innovative shapewear and lifestyle brands including Shapellx, Feelingirl, and Popilush. Known for our strong presence in e-commerce and social commerce channels like TikTok, we are now taking our brands into premium and luxury fashion retail to reach new, style-conscious audiences. Position Summary We are seeking a Retail Business Development Manager – Premium & Luxury Fashion Channel to drive our expansion into high-end department stores, specialty boutiques, and curated luxury e-commerce platforms. This role will lead premium account acquisition, manage wholesale relationships, and execute strategies that maximize sell-through and elevate our brand positioning in the luxury fashion market. Key Responsibilities Luxury Retail Development • Identify and target top-tier retail partners, including department stores, concept shops, and luxury e-commerce platforms., • Present brand collections to premium buyers (e.g., Nordstrom, Saks, Bloomingdale’s, Revolve) and secure new placements., • Serve as the main point of contact for wholesale accounts, overseeing orders, pricing, reorders, and seasonal line sheets., • Track account performance, sell-through rates, and returns; develop action plans to improve results., • Partner with logistics and warehouse teams to ensure on-time, accurate deliveries., • Monitor inventory levels and coordinate timely restocks based on account needs., • Work with product, marketing, and finance teams to align wholesale and retail strategies with brand goals., • Stay ahead of luxury retail trends, competitor activity, and consumer behavior., • Deliver regular sales reports, forecasts, and business opportunity analyses. Qualifications • Bachelor’s degree in Business, Fashion Merchandising, Marketing, or a related field., • 4–6 years of experience in luxury fashion wholesale, fashion retail account management, or premium fashion brand partnerships., • Proven track record of placing brands in high-end retail environments., • Strong knowledge of wholesale pricing, margin structures, and retail calendars., • Exceptional relationship-building, negotiation, and presentation skills., • Detail-oriented with strong organizational and analytical abilities. Preferred • Established relationships with leading luxury fashion retailers and online platforms., • Experience guiding DTC brands into wholesale channels., • Familiarity with showroom operations and seasonal market schedules.

Visual Merchandiser Because you bring fashion to life Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as the creative ambassador for visual merchandising. If you thrive on creativity, apply now to be a Visual Merchandiser! What will I be doing? As a Visual Merchandiser, you will be the creative ambassador for the visual merchandising in your store. You will deliver an inspiring visual proposition for the Primark brand, driving commerciality to enhance the customer experience and maximize sales. Here is how it looks in action: • Partner with the Visual Merchandising Manager and Store Manager to deliver high visual standards that exceed customer experience and inspire a great store environment, • Reflect the local Primark customer in the latest trends through excellent product presentation, windows, and mannequin styling, while adhering to Primark guidelines, • Review and adapt displays making sure they are commercially successful and relevant to the local customer and refresh with alternative products if key pieces become unavailable, • Champion visual merchandising best practices and principles to create displays that reflect the latest trends and influence the customer journey, • Utilize knowledge of stock and availability to support customer queries and provide excellent customer service and style advice, • Consult with colleagues and provide feedback to support the visual proposition throughout the store, • Launch all new campaigns across the store, effectively, adhering to store guidelines and utilizing input from your line manager, • Support with management meetings and colleague team huddles, providing regular updates on key visual trends, campaigns, and upcoming visual merchandising activities for the week, • Maintain all pictorial marketing in line with company guidelines Who you are: We love fashion and amazing our customers with our visual proposition and that starts with you! Your eye for detail, fashion, trends, and style will be exceptional, along with your passion for the creative aspect of this role. Your experience and skills will include: • Previous retail and visual merchandising experience., • Excellent creative skills that delivers impactful visual proposition that maximizes sales., • Great people skills with an ability to build and maintain credible working relationships with colleagues., • The ability to be proactive and able to plan and work independently., • Ability to prioritize with tight deadlines in a fast-paced, high-volume environment., • Strong service focus with experience of delivering an excellent customer journey while maintaining high standards., • Have a passion for fashion and the latest trends., • You’re a highly motivated team player with a positive attitude and willingness to learn Excited? Good. Because it’s energizing to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging. We encourage all our people to grow, learn, and develop. Apply today to join us as a Visual Merchandiser! Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. The pay range for this role is: $22.50 - $26.50 hourly The base salary/pay rate offered will take into account internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance About Savory Savory is a full-service boutique hospitality company on a mission to elevate the corporate dining experience, making it fresher and more reliable with a focus on quality food experiences and hospitality excellence. At Savory, we have a common thread that resonates through everything we do: PASSION! We are passionate about the creation of our menus, where our food comes from, and, most importantly, were passionate about our people and the hospitality we show to our clients, our vendors, and each other. Our rapid growth has prompted us to seek qualified individuals who will add a positive impact to our team and help shape the future of Savory. About the role We are seeking a warm and energetic Barista to join the Savory Hospitality team at one of our onsite business dining cafs. Our business dining cafs are one of our unique service offerings that offer the full Savory team member experience as well as the opportunity to work directly with our onsite client on a daily basis. Our ideal candidate will anticipate and address the needs of the company and our clientele with a heavy focus on hospitality, service, health and safety standards, and, of course, all things coffee and tea. This role is a key addition to our growing team. Here are some examples of the primary responsibilities of our onsite Barista: • Craft espresso drinks, coffee, and tea to perfection, • Embody the Savory spirit of warm hospitality and high-quality service while maintaining a strong sense of professionalism, • Serve as a wealth of knowledge on all things coffee and tea to educate guests and team members as requested, • Promptly communicate any machine or tech issues, inventory shortages, or client dissatisfaction to the General Manager Your experience should show us the following: • At least 2 years of experience in a high-volume environment crafting drinks using a manual espresso machine; brewing coffee and tea, • Strong customer service and interpersonal communication skills, • Ability to utilize quick thinking and conflict resolution skills to resolve guest issues in accordance with the Savory brand standards, • NY Food Handlers Certification, or willingness to obtain one within one month of hire, • Capability to maintain a stationary position, often standing for prolonged periods of time, • Competitive hourly rate ($20.00), commensurate with experience, • Company-sponsored medical plans, including health, dental, and vision insurance for all full-time employees after 90 days, • Flexible Spending Account (FSA) and transit enrollment

POSITION TITLE Account Manager - Newark, NJ and Surrounding Territory. This position directly reports to the President 📍 Note: Candidates must currently reside within the designated territory, have a valid driver’s license, and access to their own vehicle to travel to customer accounts. Relocation assistance is not available for this position. COMPANY OVERVIEW Bus Parts Warehouse (BPW) is a leading national distributor of critical, next-day replacement parts for school buses. Owned by private equity firm CoBe Capital for over 20 years, BPW serves school districts across the U.S. with a strong focus on safety, reliability, and speed. BPW has evolved from a traditional catalog-based aftermarket business to a modern e-commerce-focused enterprise with a state-of-the-art IT environment built on NetSuite's Suite Commerce platform. With a brand-new website and a robust operational foundation, BPW is poised to capitalize on its competitive advantages, including superior one-day UPS shipping capabilities from its planned new primary warehouse in Allentown, Pennsylvania, and its satellite location in Syracuse, New York. We invite you to learn more about our company by visiting . buspartswarehouse.com FUNCTIONS AND RESPONSIBILITIES The Account Manager will serve as the primary contact for a portfolio of school district and transportation clients, managing daily account activities, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction. This role involves building strong relationships, providing tailored solutions, and collaborating with internal teams to deliver excellent service. As BPW expands its e-commerce platform, the Account Manager will also play a key role in shaping customer engagement in a fast-paced, technology-driven environment. Specific Responsibilities include: • Manage and grow customer accounts and serve as the primary point of contact for day-to-day communications, • Build strong, lasting relationships with school districts, transportation directors, fleet managers, and procurement teams, • Understand client needs and recommend tailored solutions from our wide range of OEM and aftermarket school bus parts, • Respond to inquiries, resolve issues, and ensure on-time delivery and satisfaction, • Collaborate with internal teams to ensure seamless execution of orders and on-time delivery, • Track account performance, prepare activity reports, and identify growth opportunities, • Support adoption of BPW’s digital ordering platform and help clients transition from manual to e-commerce-based ordering PROFESSIONAL QUALIFICATIONS The ideal candidate will have 3–5 years of sales experience, with a proven track record in both acquiring new customers and growing existing client relationships. Additional/Preferred Experience: • Strong account management, relationship-building, and client satisfaction skills, • Excellent communication, problem-solving, and organizational skills, • Initiative to drive new sales and maintain strong relationships, • Experience in preparing reports and coordinating with internal teams., • Proficiency in Salesforce and CRM or ERP systems, (experience with NetSuite is a plus), • Ability to work independently and manage multiple tasks in a high-volume environment, • Experience in the automotive or parts industry is a plus EDUCATION Bachelor’s degree in Business Administration, Marketing, Sales, or related field preferred

We have a fantastic opportunity to join Sanderson Design Group Inc as a Sales Support Manager, you'll be at the heart of our dynamic US team, passionate about delivering outstanding customer service and acting as the key connector between internal teams, the UK central office, and valued customers. In this pivotal role, you'll provide expert support for sales initiatives, customer service, and office management, ensuring seamless communication and efficient processes. You'll play a vital part in enhancing team collaboration, supporting major projects, and making a real impact on customer satisfaction and team culture. About us: Sanderson Design Group is a luxury interior design house with a rich portfolio of brands including Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. These world-renowned brands, which design and produce fabric, wallpaper, and paint, are deeply rooted in British manufacture, with two factories within the Group, Anstey Wallpaper Company and Standfast & Barracks, producing all printed wallpaper and printed fabric for the brands. Our purpose as a Group is to ‘bring the beautiful into people’s homes and lives’. We are the proud owners of one of Europe’s most extensive design archives, with over 65,000 historical documents and artworks held in its archive at Voysey House, London, the Group’s HQ. We have a growing international licensing programme and an ambitious strategic global expansion plan for the US across our portfolio of brands. RESPONSIBILITIES Sales & Customer Service Support · Act as a primary liaison for the NJ office, supporting internal teams, the UK central office, and customers as needed. · Provide ongoing support to the SVP of Sales regarding the integration and coordination of HubSpot and Trade Hub across the national sales team. · Manage new account enquiries, collaborate with the SVP of Sales where appropriate, and handle account set up and customer correspondence. · Maintain accurate and up to date customer records in Mertex for reporting and marketing communications. · Set up and administer all book scheme parameters, including window dresser coordination. · Support the National Contracts Sales Manager by coordinating special orders, sampling, display materials, collection previews, data preparation and meeting materials. · Process and verify resales, allocate proforma invoices, manage commission and third-party billing, handle note replacements and distribute Net30 mailings and customer statements. Administrative and Office Support · Diary management and executive support for the SVP of Sales, including coordinating team meetings and helping with expenses · Organise and deliver timely execution of working decks for key meetings (e.g. FOR, GLT and Sales Meetings). · Maintain postal equipment and ensure adequate stock of mailing and shipping supplies. · Manage incoming and outgoing mail; monitor and replenish office supplies across NJ, NYSR and Chicago offices. · Handle administration and support for Trade Login setup and user queries. · Coordinate logistics and provide administrative support for customer events, training courses and sales meetings. · Manage the distribution and organisation of order forms, pricing details and patterning information. · Drive team efficiency, coordinating shared responsibilities and office rota planning, identifying areas for process improvement Internal Communications & Engagement · Proactively ensure that information flows seamlessly between all relevant teams, using clear and consistent messaging to keep everyone aligned with business objectives and project timelines. · Build and nurture strong, collaborative relationships with the sales team, customer service team and UK teams using confident and empowered communication to address needs, resolve issues, and drive shared success. · Lead the US Community group, coordinating team events and working with leaders to support greater collaboration and a positive team culture. People Team Support · Maintain employee attendance records, holiday files and temporary staff timecards, liaise with staffing agencies as needed. · Assist with recruitment processes, including coordination of onboarding training, employee benefits (e.g. healthcare) and new hire documentation. SKILLS & EXPERIENCE · Strong organisational skills with the ability to manage competing priorities and deadlines. · Exceptional written and verbal communication, with the ability to draft high-quality presentations and correspondence. · Confident user of Microsoft applications, including Word, Excel, PowerPoint and Teams. · Experience of Customer Services support, confident with making calls to customers and providing excellent customer experience · Understanding of Mertex ERP software ideal, or experience using similar software systems · Resilient, adaptable, and able to thrive in a fast-paced, high-pressure environment.

Photographer/Videographer & Social Media Content Creator Location: Bushwick, Brooklyn, New York (Must be in the office a minimum of 3 days a week, but the right candidate will want to spend more) Reports to: Art Director Targeted Start Date: November 1st, 2025 Job Summary: We’re seeking a creative and energetic Photographer/Videographer and Social Media Content Creator to join our dynamic team. This is a pivotal, hands-on role that requires a prolific visual storyteller. The role demands a candidate who can proactively generate shoot concepts and collaborate effectively with the internal team. The ideal candidate has deep experience in all aspects of photography and videography and they possess a keen eye for current social media trends and algorithms. This position is essential for enhancing our brand presence and engaging our target audience through compelling digital content and memorable experiences as you will ultimately own most of the content production process. Key Responsibilities: End-to-End Visual Production (Approx. 50% of time) • Shoot & Capture: Plan, prepare, and execute all photoshoots and video shoots (on-site and in-studio)., • Post-Production: Own the full editing workflow, including video editing, color correction, sound mixing, graphic overlays, and photo retouching., • Deliverables: Produce a high volume of engaging, on-trend short-form video and static photography for all social platforms and Point-of-Sale (POS) materials., • Software Proficiency: Requires expert-level skill in the Adobe Creative Suite, including Premiere Pro, Lightroom, and Photoshop. Social Media & Content Management (Approx. 30% of time) • Trend Leader: Identify and implement new social media trends, features, and best practices to maximize reach., • Community Management: Monitor channels daily, engage followers, and foster an active online community., • Influencer Relations: Develop, implement, and manage our influencer program to coordinate collaborations and User-Generated Content., • Marketing Support: Ensure all content supports product launches and promotions, collaborating closely with Sales and Operations., • Paid Media: Manage social media advertising campaigns, including budget and performance optimization. Event Coordination & Execution (Approx. 20% of time) • Logistics: Assist in the planning and coordination of brand events (tastings, product launches, festivals)., • Event Management: Coordinate logistics for events, including vendor management, equipment rental, and staffing., • Brand Representation: Professionally represent the brand at events and cultivate influencer/press relationships., • Compliance: Ensure all activities and content adhere to local alcohol regulations and responsible drinking guidelines. Qualifications (Must Have): • 1-5 years of experience in a marketing role, with a strong focus on social media management and event coordination, ideally within the alcohol, beverage, or CPG industry., • Proven track record of creating engaging social media content and growing online communities., • Demonstrated videography and photography skills (preference given to those with a link to their portfolio on linkedin), • Proficiency with social media management tools and analytics platforms (e.g., Meta Business Suite, Google Analytics)., • Strong understanding of social media advertising platforms (Meta Ads Manager,)., • Excellent written and verbal communication skills, with a keen eye for detail and strong copywriting abilities., • Highly organized with strong project management skills and the ability to manage multiple priorities simultaneously., • Creative thinker with a proactive and problem-solving approach., • Ability to work independently and as part of a team in a fast-paced, dynamic environment., • Must be able to work flexible hours, including evenings and weekends, for events., • Must be 21 years of age or older. Preferred Qualifications (Nice to have) • Valid driver's license, • Demonstrable experience in planning and executing successful events., • Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite - Photoshop, Illustrator, Premiere Pro). What We Offer: • The opportunity to work with a passionate and innovative team ., • A dynamic and collaborative work environment where your ideas are valued and we create opportunities for growth and development, • Competitive salary and benefits package, • ($50,000 - $60,000) salary and annual bonus, • 75% of Medical, dental, and vision insurance through our PEO Justworks, • Unlimited PTO, • T&E Budget for account activations

Position Summary: The Planner, Wholesale will be responsible for working directly with external customers and the Account Manager to execute seasonal buy strategies by creating product plans for key drivers during each seasonal time period. The Planner, Wholesale will also plan and manage the basics stock required to maintain a basic replenishment program. Key Accountabilities: • Leveraging the seasonal assortment strategies from both internal and external partners, create seasonal product plans down to Style Color, • Recap end of season performance at division, category, season, and style levels for merchandise buy period, • Manage inventory for basic replenishment program (order quantity by style, color, and size), • Perform key item planning for all basic styles (sales, margin, inventory), • Create and manage weekly, monthly, quarterly, and seasonal sales reporting, • Manage inventory flows on basic and fashion receipts, • Utilize existing data to develop fashion and basic size curves, • Partner with merchant and sourcing partners to support the buy process, • Partner with DC and Logistics teams to ensure a seamless end-to-end inventory flow Education and Experience: • Bachelor’s degree, • 3+ years of experience in retail planning and analysis Skills and Behaviors: • Proven track record of financially astute business management, • Expertise in retail math with strong analytical skills/ learning agility, • Strong problem solving and decision making skills, • Ability to identify and clearly communicate business opportunities and risks/ analytical and data reasoning, • Strong organization and workload prioritization skills, • Must be detail-oriented and perform with a high level of accuracy, • Proficient in planning systems and Microsoft Office, particularly Microsoft Excel, • Strong team player/relationship-building, • Proven process of improvement and problem solving Details: • Full time role located in Secaucus, New Jersey, • Hybrid work model includes in-office days on Monday, Tuesday, and Thursday., • Health, Vision & Dental Insurance for full-time employees, • 401K with employer match program, • Generous employee discount

Overview When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change. In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially Certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with. As an Financial Reporting Analyst, you will report to the Senior Manager, Financial Reporting and play a key role in the preparation of monthly and quarterly financial reporting packages for the Parent Company at the group level. You will support the management reporting function and ensure that finance-related policies and procedures are executed accurately and on time. In this role, you will also collaborate closely on project-related initiatives from a financial perspective, ensuring alignment with internal processes and policies. Your responsibilities will include variance (flux) analysis, special transaction reporting, and compliance coordination with subsidiaries, contributing to the integrity and transparency of the company’s financial reporting. The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day. Responsibilities • Prepare and review external financial statements and supporting schedules in compliance with IFRS and regulatory requirements., • Assist in the consolidation of subsidiary financial reporting and intercompany eliminations., • Distribute and consolidate monthly and quarterly flux (variance) analysis templates., • Review account reconciliations company-wide to ensure accuracy, completeness, and adherence to policy., • Support the review and enhancement of financial reporting processes to improve efficiency, accuracy, and consistency., • Ensure adherence to Sarbanes-Oxley (SOX) controls and documentation standards, particularly in the financial close and reconciliation processes., • Promote consistency by ensuring all team members follow standardized reconciliation templates and procedures., • Monitor and support the reconciliation of intercompany general ledger (GL) accounts at the group level, ensuring timely resolution of discrepancies and alignment across entities., • Assist in the preparation of lease accounting, significant accruals, and inventory control., • Prepare and support intercompany reconciliations, including debit/credit note issuances., • Prepare roll-forwards for intangible and tangible assets, capital leases, and fixed assets., • Support the oversight and documentation of significant transactions and special projects., • Participate in ad hoc financial projects and strategic initiatives as needed., • Assist with other tasks assigned by the supervising manager, including distribution and consolidation activities., • Communicate effectively with cross-functional teams including General Ledger, Marketing, and Operations to gather data and ensure alignment. Qualifications • Bachelor’s degree in accounting, Finance, or a related field., • 1-3 years of relevant experience in financial reporting or corporate accounting., • Strong understanding of IFRS and financial statement preparation., • Familiarity with SOX compliance and internal controls is a plus., • Proficiency in Microsoft Excel, Word and Powerpoint; experience with ERP systems (e.g., Oracle, Microsoft Dynamics) preferred., • Strong analytical, organizational, and communication skills., • Ability to write and present financial reports., • Business acumen and soft skills to effectively carry out his/her responsibilities., • Ability to work independently and collaboratively in a fast-paced environment. We offer a comprehensive benefits package designed to support our employees’ well-being which includes: • Medical, dental and vision plans, • 401(k) retirement plan with Company match, • Life insurance and disability coverage, • Paid time off and holidays, • Paid parental leave, • Employee Assistance Program, • Volunteer Time Off, • Professional development course reimbursement The typical pay range for this role is $62,000 -$100,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance. Preferred: • CPA License Note This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description. Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays. KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

About Aion Gear Aion Gear is redefining performance and recovery through our innovative weighted compression vests and apparel. We partner with industry leaders to deliver cutting-edge experiences that inspire athletes, trainers, and everyday fitness enthusiasts. Our activations bring the Aion brand to life in gyms, events, and communities across the country. The Role: We are seeking an Account and Community Manager who blends operational excellence with magnetic relationship-building. This person thrives on solving behind-the-scenes problems with precision and grace, while also bringing an energizing presence to the gyms and events we serve. They are highly organized and dependable, ensuring everything runs smoothly, yet also able to naturally connect with trainers, staff, and members to build excitement for Aion Gear. This role is both the operational backbone of our activations and the face of Aion Gear with our partner gyms. Key Responsibilities • Manage inventory and gear for all events and gym activations in your territory, • Track readiness and follow up to ensure every activation is executed flawlessly, • Run pop-up activations and represent Aion Gear in partner gyms, • Create, market, and plan in-gym events as well as connect with local events to bring Aion to the broader community, • Build and maintain key in-gym relationships with staff, trainers, and members, • Oversee a regional “Book of Business” (~25 gyms), maintaining momentum through check-ins, affiliate programs, and pop-up events, • Travel locally and regionally to support activations What We’re Looking For • Highly organized, detail-oriented, and dependable, • Flexible, positive team player, • Problem-solver who takes pride in making things run seamlessly, • Natural connector with an energizing, inspiring presence, • Self-motivated and collaborative—willing to wear multiple hats and support the team wherever needed, • Sales-driven mindset with strong communication and follow-through Requirements • 3+ years of experience in sales, account management, or fitness operations, • 3+ years of experience in event planning, • Strong background in client or partner relationship management, • Ability to travel regionally and nationally, • Comfortable managing logistics and execution under tight timelines, • Flexible schedule—availability on evenings and weekends as needed, • Ability to lift and move objects related to events and pop-ups, • Passion for fitness, wellness, and community engagement Compensation & Benefits • Salary: $70,000 per year, • Health Insurance: Comprehensive health coverage, • Travel & Expenses: Fully covered for business-related needs, • Opportunity to represent one of the fastest-growing fitness performance brands Why Join Aion Gear? This role is for someone who wants to be at the center of building a movement in fitness—combining precision logistics with community activation. You’ll be a critical driver of Aion’s growth, ensuring that both the brand and the business thrive.

About Nexgen Packaging, a Trimco Group Company Nexgen Packaging is a global leader in innovative label, packaging, and brand experience solutions for leading retail, apparel, and consumer brands. As part of Trimco Group, we combine global production capabilities with agile service, sustainable innovation, and strategic partnership with our customers. Role Overview The Account Manager is responsible for driving account growth, strengthening client partnerships, and delivering best-in-class service across global stakeholders. This role requires a high level of commercial awareness, proactive communication, and the ability to translate customer objectives into actionable plans. The ideal candidate brings a “no job is too small” attitude, thrives in a fast-paced environment, and consistently delivers with organization, composure, and accountability. Key Responsibilities: Account Growth & Relationship Management • Serve as the primary contact for strategic accounts, building trusted, value-driven relationships., • Identify and develop growth opportunities through proactive product and solution recommendations., • Lead quarterly business reviews, performance recaps, and strategic planning sessions alongside sales leads., • Collaborate with Sales Leads on annual forecasting, revenue tracking, and account performance reporting with accuracy and urgency, • Maintain strong follow-up discipline to ensure all customer actions, deliverables, and decisions move forward on schedule. Cross-Functional Collaboration • Work closely with product development, sourcing, production, and global teams to ensure seamless execution., • Translate customer requests into structured internal direction, including specifications, timelines, and cost expectations., • Respond quickly and professionally to customer requests, providing clear, concise updates., • Anticipate challenges and escalate with solutions in a calm, organized manner., • Maintain detailed records, meeting notes, and action trackers — ensuring nothing falls through the cracks. Qualifications • 5+ years of account management, client services, or experience in packaging, trims, apparel supply chain, or related industries., • Extremely organized with exceptional follow-up and tracking discipline- nothing gets missed., • Strong project management skills with a proven record of meeting deadlines and delivering measurable results., • Self-starter with a “no job is too small” mindset, willing to roll up sleeves to support the business at any level., • Detail-oriented and process-driven, with the ability to manage multiple priorities simultaneously., • Excellent written and verbal communication skills, with the ability to present confidently to both internal and customer executive teams., • Comfortable working across time zones and cultures, with professionalism and a strong sense of urgency., • Experienced in preparing and presenting business reviews, sales reports, and strategic updates to customers. What Success Looks Like • The customer trusts you as a strategic partner, not just a contact., • You operate with clarity, urgency, and structure, and your accounts run smoothly as a result., • Deadlines are met, communication is proactive, and opportunities are consistently uncovered and converted., • Internal teams view you as a reliable, organized hub who drives alignment and momentum.

Our Story Simply put, we make great jeans and all the cool stuff you wear with them. And, beyond our devotion to premium denim, we believe in putting people and planet first in everything we do from our commitment to sustainable production to our focus on broadening opportunity and building belonging. Whether you’re taking the first step in your career or are looking for an exciting new opportunity, we have a wide array of challenging and creative roles for you. We foster a collaborative, community-driven and innovative environment in our stores, home office, and distribution and call centers. Want in? Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. Madewell is seeking a strategic, brand-driven Senior Manager of Social & Content Strategy to elevate the brand’s presence across social & owned channels. This role requires deep expertise in retail and the social landscape, with a proven track record of shaping social strategies that drive brand and business outcomes. Partnering closely with the Director of Social & Community, this candidate will play a critical role in defining Madewell’s social vision and translating insights into impactful cross-platform activations that align with brand and business goals. Role & Purpose • Partner with the Director of Social & Community to develop Madewell's social media strategy, optimizing and scaling the performance of existing channels, testing, analyzing, and optimizing new ones., • Oversee day-to-day management of social media accounts and campaigns to ensure brand consistency and best-in-class platform management., • Support long-range strategy planning for all active and emerging social platforms, accounting for growth opportunities and ongoing channel health. Recommend and implement strategies that ladder up to industry-leading goals. Support on creation of actionable plans to grow priority platforms Instagram, TikTok, Pinterest, YouTube – consider new platforms based on opportunity., • Partner closely with influencer marketing partners in developing campaign strategies (for all channels focusing on TikTok) and support selection/vetting, briefing, and lead creative management to ensure best-in-class execution., • Lead partnerships and activations that serve growth and brand goals, inclusive of influencer, content partnerships and sweepstakes management. Manage boosting budget to support brand goals., • Support the Director of Social & Community on developing content strategies that support marketing objectives across digital channels based on insights and learnings., • Monitor and report on performance such as (Channel performance, social listening, growth metrics) across all platforms and lead channel reporting to both leadership and working teams on a weekly, monthly and quarterly basis. Spearhead and implement in market strategy recommendations and shifts as needed., • Adjusting the calendar due to weekly read-and-react business shifts and measuring content performance to include daily pivots as required to ensure maximum reach and engagement., • Support the Director of Social & Community in identifying first-to-market opportunities to elevate Madewell in the digital landscape through AR, VR, and innovative content., • Partner with critical creative and copy partners to ensure the implementation of social best practices and insights to produce engaging content., • Deliver in-depth social listening and landscaping reports on a weekly basis with actionable recommendations for the creative marketing team. Fold actions into strategy in real time., • Lead audience management across all platforms on and off brand channels. Drive awareness through engaging with relevant content and culture moments. Manage and report on user-generated content, including sharing content with creative teams, measuring brand health through content quality and volume and partner with the site team on UGC inputs. Lead audience management team to support these goals., • Work cross-functionally to ensure the channel supports larger business needs across retail, partnerships, influencer, and merchandising., • Manage the flow of content execution to ensure content is developed promptly, proactively finding opportunities and efficiencies to maximize content opportunities., • Maintain up-to-date expertise on social platforms, including APIs and data limitations, social trends, and culture., • Identifying real-time cultural trends and content opportunities to achieve constant relevance, • Collaborate closely with cross-functional teams with Creative, Brand Marketing, Digital Marketing, Digital Merchandising and Retail Marketing for ongoing social support for stores, digital, and influencers. Creative team is a key cross-functional partner for this role., • Availability for crisis management, including light weekend work may be required for addressing time-sensitive tasks and unforeseen issues., • Supervise all aspects of social media interaction between customers and the company, and ensure appropriate customer service experience . Work closely with the customer advocate team to monitor and respond., • Monitor the competition and be aware of market changes and developments. Act as the advocate of social, digital and emerging media integration within the Company, influencing overall site and business strategies., • Serve as a strategic thinker to drive synergy cross-functionally to translate metrics to creative solutions while partnering with creatives to drive innovative ideas to move channels forward. Qualifications: • Bachelor’s Degree, • 5-7 years’ Marketing experience, • Exceptional social and digital brand skillset with a powerful creative and data-centric mindset., • Extensive experience in the content creator economy, ensuring creativity and community remain at the forefront., • Demonstrated experience in marketing campaign rollout (launching new products, moments, initiatives), an understanding and experience in the creative brief development process – from opportunity to execution is a huge plus, • Advanced knowledge and understanding of social, digital and new media platforms, including technology, customer experience and integration across marketing touch points., • Strong communication skills with the ability to understand and synthesize complicated scenarios into easy to understand, effective strategies., • Proven success in team management with a leadership track record., • Demonstrated experience collaborating across teams and managing complex workflows within a matrixed environment., • Ability to navigate among multiple constituents, platforms, and communities to ensure strategies/goals are understood and met, to work independently, and to drive projects to completion with minimum guidance and acute attention to detail., • Confident, collaborative, and communicative with a desire to thrive in a fast-paced environment., • Proactive problem solver and critical, creative thinking are a must., • A strong team player and a self-starter – collaborative, proactive, and enthusiastic to drive teams to results, • Excellent organization, communication, interpersonal, and project management skills, • Exemplary written and oral communication skills with experience producing content for C-Suite presentations. We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams. Benefits + Perks • Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more., • Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell)., • Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM during summer months, • Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program., • Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.