Office manager jobs in California (CA) State

As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.

The successful candidate will be supporting a busy private individual based in Irvine, California, and lives locally. This position is part-time 10-2pm or 11-3pm, Monday to Friday. The position is a combination role based in our Irvine office and the home office which is nearby. The pay is up to $35 an hour depending on experience. There is a real opportunity to grow! Team members receive bonuses based on the performance of active businesses. Ideal requirements: - You’re curious, independent, and invested - You are a self-starter and able to take initiative - You are resourceful and able to learn new things without prior experience - You can organize projects under guidance, detail-oriented and follow ups - You are able to anticipate needs and make suggestions - You enjoy communicating with all kinds of people - 5+ years of experience working as an administrative, or executive assistant or in a similar capacity with strong experience of managing projects. - Experience with word-processing software and spreadsheets (e.g., MS Office. Google Docs) and familiar with current technologies such as desktop sharing, cloud services (e.g., Office 365, Dropbox), and collaboration tools (e.g.MS Teams, Zoom) Responsibilities will include: - Help manage email, calendar, and projects - Managing project workflows (making sure tasks are completing on time, creating project boards, etc.) - Working with other virtual assistants and delegating project tasks - Conducting research including chat GPT and Bard - Other miscellaneous administrative tasks - Support with personal tasks

Executive Assistant to Hire at Brain Technologies, Inc. (Brain.ai) About Us: Brain is an AI and interface company founded in 2015. Brain's AI organizes the world's software and makes it human-centric and natural to use. The company invents new technologies, design metaphors and developer platforms that allow computers to become an extension of our minds. In 2016, Brain pioneered one-shot learning NLP in theindustry, which has become a fundamental technology in many of the widely used language models today. Building on this innovation, Brain invented the world's first consumer generative interface, Natural AI, in 2020. In 2024, Brain.ai unveiled a revolutionary app-less smart phone at Mobile World Congress with one of the world's leading mobile network operators. Position Overview: The Executive Assistant will support the CEO of Brain Technologies, Inc. for all administrative needs. This role requires a commitment of 40 hours+ per week, with availability needed on Sundays for 1-2 hours to prepare for the week ahead. The position is based in San Mateo, CA and requires the ability to work on Pacific Time. There will be times when overtime is required, as the assistant will handle scheduling for meetings that include international partners/clients. Responsibilities Include: - Schedule meetings and manage the daily calendar. - Maintains and updates the executive’s calendar throughout the day as changes occur. - Manages the executive’s expenses, travel planning, reservations, etc. - Responding to a heavy volume of emails in a timely manner. Requirements: - College degree required. - Minimum 2 years of administrative/office experience. - Strong knowledge of Google Docs/Google Suite and Google Calendar. Desired Skills & Qualifications: - Great communication skills via phone, email, and chat. - Superior organizational skills. - Candidate should be smart, motivated, personable, detail-oriented. - Must be able to work in an extremely fast-paced environment. - Must be able to handle multiple tasks simultaneously. - Must be able to interface with all levels of personnel, including clients, producers, senior partners, etc. - Ability to anticipate needs. - Extremely computer savvy. - Have a deep understanding of product management (optional). - Great driving skills (optional).

We are currently seeking a highly organized and proactive individual to join our team as a Remote Part-Time Personal Assistant. This position offers the flexibility to work remotely from any location and provides an opportunity to support our executives in managing their day-to-day tasks efficiently.Job Description: As a Remote Part-Time Personal Assistant, you will play a key role in providing comprehensive administrative support to our executives. Your responsibilities will include managing schedules, coordinating appointments, handling correspondence, and assisting with various tasks to enhance productivity and organization. This role requires strong communication skills, attention to detail, and the ability to work independently in a remote setting. Key Responsibilities: Manage executives' calendars, including scheduling meetings, appointments, and travel arrangements. Handle incoming and outgoing communications, including emails, phone calls, and other correspondence. Organize and prioritize tasks to ensure deadlines are met and objectives are achieved. Prepare and edit documents, presentations, and reports as needed. Coordinate logistics for meetings and events, including agenda preparation and note-taking. Conduct research on various topics and compile relevant information for decision-making purposes. Assist with personal tasks and errands for executives, as required. Maintain confidentiality and discretion when handling sensitive information. Provide general administrative support to ensure smooth day-to-day operations. Collaborate with team members and other departments to facilitate seamless operations. Requirements: Previous experience as a personal assistant, executive assistant, or similar role preferred. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to work independently and remotely, while also being a team player. High degree of professionalism and integrity, with the ability to maintain confidentiality. Attention to detail and accuracy in completing tasks. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of business operations. Collaborative and supportive team environment.

I am searching for a hybrid remote, Office Assistant (roughly 16 hours a week with the opportunity to increase), who can assist with tasks such as personal communications including but not limited to detailed notetaking, understanding/interpreting emails, developing email responses, assisting with any needed phone/video calls, and documents that I receive. This individual would also potentially assist with local volunteer opportunities that I take part in and/or potential local speaking events that I may present at. It is equally important that the hired individual understand that I am not looking for someone to micromanage or run my daily life, instead, I am seeking someone who can help facilitate conversations, comprehension, and overall understanding regarding job tasks and goals. This role is flexible and adaptable with the main purpose revolving around ensuring personal life tasks are on track so that I have more time available to allocate to the development of Ability Together (a nonprofit organization I founded) and prepare for more speaking events. Responsibilities Assist with personal correspondence, personal schedule keeping, and appointment setting/management. Provide interpretation services through video/phone calls with personal contacts. Work to ensure personal self-determination goals are being actualized and brought forward to maintain steady progress. Assist with the presenting of ABT presentation and serve as a contact for the organization at local speaking events. Assist with personal appointments (Example: myofunctional/speech therapy) to take notes and interpret communications. Facilitate practice of exercises given during myofunctional/speech therapy. Ensure all email, mail, text, and any other communications are processed, responded to, and properly categorized. Assist with setting up equipment for local speaking events or in-person training that I am hired for. Accompany me to volunteer opportunities, educational opportunities, and/or speaking events as scheduled and ability allows. Assist with occasional tech support. Other duties as assigned. Schedule Remote Flexible schedule to complete tasks as needed: approximately 16 Hours/week (Typically 4-6 hours Monday, Wednesday, Friday) between the hours of 9:30am and 3:30pm Weekly Wednesday Team Meetings: 9:45 am 12:00 pm 1-2 days per week will be in person in Laguna Woods, CA Requirements Positively represent me and my work and always be professional (on-time, positive attitude, respectful, proactive) Communicate effectively and professionally with service providers, family, and the Ability Together team as needed. Read and communicate fluently in English. Potentially assist with transportation to and from community activities, outings, and/or speaking events 1 or more years of experience preferred. Eager and willing to learn and accept challenges. Computer savvy and comfortable using webcam, headphones, and microphone. Good working knowledge of PowerPoint, Google Slides, and slide show presentation Professional writing and communication skills Experience working with Microsoft 365 products (Word, Outlook, and Excel) and Google Workspace Reliable access to a car and maintain clean driving record in compliance with Transportation Safety Ability to maintain a regular work schedule on weekdays and occasionally one weekend day. Successfully pass all post-offer, and pre-employment screening requirements, including criminal background checks, and provide proof of eligibility to work in the United States Benefits Mileage reimbursement (while completing job tasks and if providing transportation) Potential for job expansion in terms of hours and/or tasks Education High school or equivalent (Required) Associate or bachelor s degree or relevant college coursework and 1 to 2 years of experience, or equivalent combination of training, education, and experience to perform the job successfully.