Outreach & Enrollment Coordinator - Medicaid Ambassador
6 days ago
Chapel Hill
Job Description About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title – Outreach & Enrollment Coordinator - Medicaid Ambassador Department - Operations Reports to – Outreach and Enrollment Manager Benefits - • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability), • 403(b) Plan, • Paid Holidays, • Work Location: FLOAT (All PHS Sites As Needed) Home Site Charles Drew CHC - 221 North Graham-Hopedale Road, Burlington, NC 27217, • Schedule: Monday - Friday: 8:00am - 5:00pm, • Serve as the point of contact for individuals and/or families contacted during off-site outreach activities regarding public health insurance enrollment and Medicaid., • Routinely visit with individuals and their families to learn their insurance needs and provide information on available services., • Provide comprehensive and culturally sensitive information about public health insurance programs and Medicaid., • Assist eligible individuals and families in identifying documents needed to complete their applications and answer questions pertaining to the application process., • Assist with ACA Applications and Medicaid based on eligibility requirements., • Ensure the confidentiality of all applications, records and information received in written, oral, graphic, or other tangible form., • Conduct follow-up with individuals and families on the progress of their enrollment., • Coordinate outreach enrollment efforts by working collaboratively with community partner organizations, local churches, labor groups and other communities’ entities., • Participate in outreach, community events and other duties., • Document and maintain records of encounters with individuals and/or families., • Demonstrates the ability to work with diverse patient populations served and a commitment to advocacy for access to health care., • Maintains a current outreach manual, community resource list, health education materials, etc., • Approximately 30% of time spent outside clinic setting providing health education., • Maintains outreach record-keeping system and assures accurate documentation on all forms/systems., • Assists patients with completing Medicaid applications accurately and timely including gathering required documentation. This position requires working as a team and requires flexible hours, evenings and weekends. Preferred: Two years of experience within community service, health or social service sector; NC Medicaid Ambassador and/or Navigator program experience. Bilingual in Spanish. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $20.48/Hourly - $27.52/Hourly (commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:194260