Patient coordinator jobs in North Carolina - Page 4

Job DescriptionPETERS MEDICAL RESEARCH “Partnering with patients today for tomorrow’s miracles!” “Established Clinical Research Company is seeking a Senior Clinical Research Study Coordinator / Manager of Operations with management experience to join our team in High Point!” Job Description · Complete QC of patient medical records and source documentation. ►Assist in managing all regulatory documents ►Assist with managing clinical trials and collecting data, informing participants about study objectives, and administering questionnaires. · Act as the primary point of contact for sponsors/CROs. Facilitate and coordinate monitoring visits. · Support marketing activities, as needed. · Maintain clinical research professional credentials. Requirements • Employee must be available during “core” clinic hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, with some flexibility to work from 1-3 hours on Saturday, if needed., • This is not a remote position as it requires direct patient care in a clinical setting., • 5+ years of Clinical Research experience is required, • A bachelor’s Degree is required, • A master's Degree is preferred, • Management experience is required · Ability to collect patient vitals and ECGs. · Knowledge of GCP and applicable government FDA regulations. Current GCP Certification preferred. · Strong team player and quick to help resolve problems. · Knowledgeable of medical and research terminology, laboratory sanitation, and safety guidelines. · Friendly with patients and clinic staff. Great communication skills, including verbal, written, and personal. · Proficient in MS Applications. Solid data entry skills. EMR and EDC database experience preferred. · Extremely detail-oriented with a focus on quality. Capable of multitasking in a fast-paced clinic environment. · Reliable and dependable to finish projects, deliverables, and tasks on time without close supervision. · Outstanding organizational skills in managing paper and electronic documents. Competitive Benefit Package Includes: · Competitive Yearly Compensation (Compensation commensurate with experience) · Medical/Dental/Vision · Generous PTO · Company Paid Holidays · Company-matched 401K Plan · And more! Peters Medical Research is affiliated with Bethany Medical: Bethany Medical is the largest independent established multi-specialty group in Central North Carolina, serving the Triad and surrounding communities for over 39 years. Bethany Medical is open 7 days a week, with 13 convenient locations and 16 practices in Greensboro, Winston-Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt Airy, North Carolina. We have grown to provide the facilities, staff, and support to offer urgent care, primary care, diagnostic testing, outpatient ancillary, and specialty care services on-site. Bethany Medical is staffed with board-certified physicians and providers representing 16 medical specialties. Practice staff members are known for treating each patient with prompt personalized care and attention. Bethany Medical employs over 60 providers and over 550 employees. About the Triad: The Triad area includes Greensboro (3rd Largest City in NC), Winston Salem, High Point, and the surrounding area. The Triad is centrally located in NC with a population of 1.9 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts, entertainment, recreation, shopping, and hundreds of restaurants. The Triad is home to 85 colleges and universities including Wake Forest University, High Point University, UNC-Greensboro, NC A&T, Guilford College, Bennett College, and Greensboro College. #IND100 Powered by JazzHR 7Q54Yer1d4

Job Description Sampson Regional Medical Center is hiring a Quality Improvement and Infection Control Coordinator to join the Quality Service team! Description: The Quality Improvement and Infection Control Coordinator is responsible for supporting Sampson Regional Medical Center's (SRMC) mission of excellence in patient care delivery and outcomes. The coordinator in collaboration with the Quality Service Department will utilize a data driven, and best practices approach to measurably improve process and patient outcomes. Strategies will include infection prevention and process improvement principles. The coordinator will be responsible for data collection and analysis for improvements, staff education, and regulatory reporting. The coordinator will support regulatory readiness, and compliance with local, state, and federal requirements. The Quality Improvement and Infection Control Coordinator reports to the Director of Quality Services and Risk Management. Requirements: • Registered Nurse (RN) currently licensed without restrictions in North Carolina or a compact license state, • Bachelor's degree required, • Infection control certification preferred or obtained in the first two years of employment, • Three (3) to five (5) years of hospital experience preferred, • Two (2) years of experience in infection control and/or quality improvement, • Intermediate Excel skills preferred, • Critical thinking skills required Hours: Full-time, salaried position working 8:00 AM to 5:00 PM Monday to Friday. May work other hours as required or requested for efficient operation of the department. Your Health, Our Passion!

Job Description Job Title: Patient Care Coordinator Location: 400 WESTWOOD SHOPPING Ctr STE 210 Allmed Benefits: Vision Insurance, Dental Insurance, Health Insurance and 401(k) Pay Rate: $12/hr (Paid Weekly) Work Hours: Monday - Friday business hours Contract to Hire: 01/19/2026 to 06/22/2026 Schedule: Position Summary: The Patient Care Coordinator is responsible for managing front desk operations and delivering an exceptional patient experience. This role serves as the first point of contact for patients and visitors and supports daily administrative functions, including registration, scheduling, and customer service. The Patient Care Coordinator ensures efficient workflow, maintains patient confidentiality, and promotes a positive, professional environment. Primary Responsibilities: * Manage front desk operations, including greeting, check-in, and check-out of patients and visitors * Assist patients with registration, appointment scheduling, and general inquiries * Update and maintain accurate patient information within the practice management system * Process payments and address patient questions or concerns in a professional manner * Handle patient complaints and assist with issue resolution to ensure patient satisfaction * Build and maintain strong relationships with referral sources * Organize and manage workflow by routing correspondence, collecting patient information, and managing assignments * Deliver courteous, respectful, and professional communication via phone, email, and patient portals * Maintain patient confidentiality and comply with all HIPAA policies and regulations * De-escalate dissatisfied patients and provide appropriate assistance and support * Secure and document information according to established procedures and systems * Maintain accurate filing and retrieval of historical records * Collaborate with team members and contribute to overall team success * Provide consistently high-quality customer service * Remain flexible to meet the needs of the position and the team * Interact professionally and positively across multiple departments * Work effectively both independently and within a team environment Qualifications: * High School Diploma or GED required * Previous experience in a front desk, patient services, medical office, or customer service role preferred

Job DescriptionDescription: Position Summary The Medical Records & Referral Coordinator will be responsible for processing all incoming and outgoing medical records as pertains to NeighborHealth Center patients and will assist patients by receiving incoming referrals to NHC and sending referrals to outside facilities and coordinating referral appointments. Principal Duties and Responsibilities Medical Records • Verify patient demographics in electronic medical record as well as on all printed medical records., • Process, route and properly link all incoming electronic faxes from NHC Shared Drive., • Upload incoming records to correct patient chart and route to ordering or requesting provider., • Link and release orders with related results when appropriate as part of the routing process., • Route incoming faxed prescription refill requests and prior authorization requests to Nurse Triage Team., • Process all medical records requests by verifying the request is appropriate, verifying the patient status with NHC, and sending appropriate records as requested to requesting entities., • Assist patients requesting medical records from NHC by having them complete the appropriate Medical Records Request form, ensuring that all necessary information is obtained., • Track and document referrals to keep NHC staff aware of referral status in Epic., • Ensure complete and accurate patient registration, including demographic and current insurance information., • Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialists., • Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, and prognosis., • Ensure that referrals are sent in a timely manner and appropriate documentation is in patient’s chart., • Assist with medical assistant or front desk duties as necessary, • Computer literacy in internet use and Windows environment, including Outlook, Word, and Excel., • Strong organization skills., • Ability to follow and maintain consistent processes and procedures., • Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members., • Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds., • Ability to take initiative and proactively assess processes within referral management., • Adequate written and verbal communication skills for communicating coherently and professionally with patients and co-workers., • High school diploma or equivalent., • At least 6 months of previous medical office experience., • Knowledge of HIPAA compliance and requirements., • Ability to work onsite Mondays through Fridays during office hours., • Ability to read, write, speak, and comprehend English fluently., • Epic Experience Sitting or standing (often for prolonged periods) Carrying or lifting objects up to 20 pounds This is a full-time, non-exempt position. NeighborHealth Center is an Equal Opportunity Employer. NHC is dedicated to building a culturally diverse staff committed to serving a diverse patient population. We encourage applications from women, minority groups, veterans, and people with disabilities.

Job DescriptionPosition Summary The Member Care Coordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED (Emergency Department) utilization, and PMPM costs) and other organizational mandates as designated. The Member Care Coordinator may work remotely within regions to cover the needs across the state and/or may work on site at CCPN (Community Care Physician Network) practices. Member Care Coordinators may directly assist members by increasing their ability to improve their health outcomes. They also help design and implement systems to ensure the smooth operation of office functions and to support the Care Team. Member Care Coordinators may also work directly with assigned practices to assist them in addressing care gap closure in collaboration with the Provider Relations Representative/QI Team. Essential Functions • Receive and document all referrals from various sources into the Care Management documentation platform., • Outreach, Engagement, and scheduling of members for Care Managers., • Verify eligibility and demographic information., • Complete appropriate screenings as needed., • Assist with mailing educational materials, consent forms or other documents to the member as necessary., • Assist with referrals on behalf of the Care Management or program team., • Assist with tasks delegated by the Care Management or program team., • Provide information for access and coordination of resources., • Assist member with care coordination and health care system navigation., • Provide culturally appropriate health education and information., • Provide general education and social support., • Advocate for members., • Identify care gaps and outreach to members to close gaps as requested., • Assist practice to submit supplemental data to health plans to provide documentation of gap closure as requested; assist with scheduling medical appointments and transportation as needed., • Assist with pulling Care Gap/Recommended Actions/High Risk reports., • Assist in addressing Social Determinants of Health as needed., • Access multiple EHRs (electronic health records) to obtain and upload documents into the care management platform., • Access to Hospital/Data or Electronic Medical Record system will be required, as necessary., • Meet productivity and role expectations as defined., • Collaborate with the Care Team to address barriers and create efficiency with processes., • Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded., • Abide by department guidelines, company policies, and HIPAA regulations., • Perform all other duties as requested., • Attend Departmental and corporate meetings, local and regional trainings, or other events as required., • Understand and uphold CCNC goals, objectives, and standards. Qualifications • High school diploma or GED required, • 2-4 years minimum experience in a health care setting required, • 2 or 4-year degree in health-related field preferred, • Bilingual preferred Knowledge, Skills, and Abilities, • Knowledge of and experience working in patient or clinical data systems, • Computer skills required including various office software and the internet; experience with MS Office software preferred, • Knowledge of state and federal benefits systems, • Excellent communication skills - oral and written, • Proficient Motivational Interviewing Skills, • Organizational and time management skills, • Sensitivity to diversity of cultures, language barriers, health literacy and educational levels, • Knowledge of medical terminology, • Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives, • Able to shift strategy or approach in response to the demands of a situation Working Conditions, • The job environment is primarily an office or home environment., • Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office, community, and household conditions, as well as communicable disease could occur., • Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time., • Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices., • Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds., • The job environment can be intense as high volume, repetitive work is an expectation., • Travel may be required within the region and/or the State.

Job Description Care Coordinator (Per Diem) FEDERAL MEDICAL CENTER – BUTNER, NC UHealthSolutions, Inc. (UHS) is seeking to hire a Care Coordinator to work within The Federal Medical Center in Butner, NC. FMC Butner is a United States federal prison in North Carolina for male inmates of all security levels who have special health needs. It is part of the Butner Federal Correctional Complex (FCC Butner) and is operated by the Federal Bureau of Prisons (BOP), a division of the United States Department of Justice. It is located near the Research Triangle area of Durham, Raleigh and Chapel Hill. POSITION SUMMARY The Care Coordinator is responsible for making and scheduling future patient appointments and providing professional customer service. The Care Coordinator is responsible for answering phone calls, re-scheduling patient appointments if needed, and triages phone calls as necessary. Major Responsibilities: • Act as effective liaison between the Health Services Unit at FCC Butner, on-site specialists and community-based providers and hospital medical record departments, • Provide FCC Butner with access to inmate consultation notes, while ensuring patient confidentiality is not compromised, in a timely manner. Retrieves transcribed medical consultations as necessary., • Schedule inmates for on-site clinics for post-follow-up care in coordination with FCC Butner approval, • Book, coordinate and re-schedule patient appointments as needed based on urgency and next available appointment in accordance with BOP guidelines, • Provide administrative support to facilitate each efficient operation of daily clinics, • Complete and distribute physicians’ daily schedule sheets for the following day, • Complete monthly attendance calendar for all providers, • Maintain and update current information on physician schedules ensuring that patients are scheduled properly., • Enters appointment information in both FCC Butner and UMMS’ scheduling programs., • Attend staff meetings as required, • Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations Reports to Operations Manager Education: • Minimum 2 years previous related experience, • Previous experience in general office administrative duties – typing, letter writing, filing, • Experience with word processing and computers, • Adheres to dress code; appearance is neat and clean., • Wears identification while on duty., • Ability to work on own initiative and as part of a team, • Good planning and organizational skills, • Possess strong verbal and written communication skills, • Possess professional image and capability to work with multiple departments, • Ability to handle stressful and difficult situations in a calm and professional manner, • Ability to prioritize needs and function independently, • Ability to remain calm and poised under pressure As a UHealthSolutions employee working at the Federal Bureau of Prisons, FCC Butner, you must comply not only with all of the policies, rules and regulations of UHealthSolutions, but also with all of the rules and regulations of the Federal Bureau of Prisons, FCC Butner. You will be trained in UHealthSolutions and Federal Bureau of Prisons, FCC Butner policies by UHealthSolutions and Federal Bureau of Prisons, FCC Butner, respectively. As a condition of employment, you must gain and maintain Federal Bureau of Prisons, FCC Butner approval for facility access. If at any time during your employment with UHealthSolutions, you have any questions or concerns with respect to any rule or regulation of UHealthSolutions and/or Federal Bureau of Prisons, FCC Butner, you must immediately speak with your supervisor. Appointment is subject to satisfactory completion of urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. Successful completion of the “Introduction to Correctional Techniques”, three-week training course is required. This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. UHS reserves the right to modify position duties at any time, due to business necessity. UHealthSolutions is an equal opportunity employer and encourages applications from individuals with varied experiences and backgrounds. Monday - Friday

Job Description Overview - PLEASE READ Are you a confident and compassionate professional with a passion for working with seniors and providing exceptional patient outcomes? Must be well organized, warm and engaging over the phone and in person, neat, eager to strive towards continuous improvement. Compensation: 17.00 - 21.00 hr + PTO, Holidays, Performance Bonus We’re seeking a positive, dynamic Patient Care Coordinator who strives for excellence and desires the responsibility of taking ownership for front office coordination. The ideal candidate will be eager to help grow our 5-star hearing healthcare office in Cary, NC. Spanish speaking bilingual candidates are encouraged to apply. If you are seeking a consistent, safe, disciplined career environment where your contributions are appreciated and recognized, please apply today! About Us We are an independently owned, industry-leading and award winning 5-Star Hearing Healthcare Franchise focused on improving lives through innovative technology and personalized care. "Hearing Health Services, Hearing Aid Fitting, Care, Repairs & Maintenance" We create a warm, welcoming environment unique to this industry where every patient feels valued. We’re proud of our reputation, honor our employees and are committed to rapidly growing our patient base and expanding our 3,000+ 5-star Google rating in the greater Cary-Raleigh-Apex-Morrisville-Holly Springs and the surrounding NC community. • Performance Bonus Incentives for achieving Office / Patient health metrics. Responsibilities What You’ll Do (Big Picture): • Build genuine relationships with patients, especially seniors, fostering trust and confidence through exceptional patient outcomes., • Drive patient education and enthusiasm for hearing health solutions by supporting the sales efforts and patient retention goals of our office., • Work in support and partnership with office provider to effectively manage the office environment and support exceptional engagement and growth., • Ensure that all paperwork, patient records, patient product orders, and insurance communication is accurate and ready for the provider and patient(s)., • Patient scheduling, communication, check-in/check-out and assist with patient information collection., • Serve as the first contact for patients who call or visit to schedule appointments or inquire about our products/services., • Deliver exceptional customer service and a uniquely engaging patient experience by communicating clear, honest and accurate information., • Previous experience in a Medical / Dental or Professional services office is preferred., • Strong organizational skills with the ability to multitask and be proactive regarding clinic and patient needs., • Positive, engaging presence with a natural desire to help patients feel valued and cared for., • Exceptional computer skills with knowledge of windows and PC based applications., • A proactive approach to problem-solving and the ability to work independently as well as part of a team., • Familiarity with Primary & 3rd Party Insurance databases preferred.Company DescriptionHear Again America is an independently owned, industry-leading and award winning 5-Star Hearing Healthcare Franchise focused on improving lives through innovative technology and personalized care. We are part of rapidly growing network of over 45 locations throughout the Eastern - Midwest and Central United States. Our goal is to provide all of our patients with the best hearing care possible! "Hearing Health Services, Hearing Aid Fitting, Care, Repairs & Maintenance"Hear Again America is an independently owned, industry-leading and award winning 5-Star Hearing Healthcare Franchise focused on improving lives through innovative technology and personalized care. We are part of rapidly growing network of over 45 locations throughout the Eastern - Midwest and Central United States. \r\n\r\nOur goal is to provide all of our patients with the best hearing care possible!\r\n"Hearing Health Services, Hearing Aid Fitting, Care, Repairs & Maintenance"

Job Description Pinehurst Medical Clinic (PMC) PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations. What will you do as a PMC Pathology Quality Assurance Coordinator As a PMC Quality Assurance Coordinator, you will be a technical expert who leads and coordinates quality assurance efforts across our Pathology operations. You’ll play a key role in ensuring compliance with regulatory standards (CLIA, CAP, COLA, OSHA etc.), driving continuous improvement and supporting operational excellence. Oversee and maintain PMCs Pathology and Laboratory Operations in cooperation with Pathologist(s), Director of Laboratory, PMC Compliance manager, and all testing personnel. Responsible for quality assurance and compliance documentation and processes. A day in the life of a PMC Pathology Quality Assurance Coordinator may include: • Communicates a shared vision to reach current and future goals., • Promotes a culture of quality and creates an environment for ongoing learning and development., • Provides and ensures training for quality policies and procedures., • Serves as a liaison between external regulatory agencies and laboratories., • Facilitates process improvement activities., • Monitors and interprets outcomes of root cause analysis, corrective action and effectiveness checks, • Maintains a contemporary knowledge of current industry trends, standards and methodologies., • Formulates responses to accreditation and regulatory citations, nonconforming events and complaints., • Provides guidance for laboratories in implementing policies with respect to regulatory and accreditation requirements., • Collects summary data for management reports: quality indicators, audit outcomes and complaints., • Presents data to leadership as needed., • Audits laboratories to identify quality issues, nonconformities and opportunities for improvement., • Provides support as needed when staffing is low for grossing, embedding, sectioning and slide staining/cover-slipping., • Maintains appropriate records (QC, specimen, instrument maintenance, proficiency testing, incident management, etc.) as required., • Performs other duties as assigned. What we can offer PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits click here Benefits Information Required Qualifications Previous experience of 5 years in anatomic pathology laboratory or department is required. Background as a histotechnician is necessary. Preferred Qualifications Preferred candidates will have Baccalaureate degree in a related field and completion of Certificate as Medical Laboratory Scientist, Technician or Histotechnician. Also acceptable is an Associate degree in a related field with required experience and as Medical Laboratory Technician or Histotechnician. Skills in grossing biopsy specimens and performing immunohistochemical and special stains is highly desirable. Experience with regulatory and accreditation compliance is preferred.

Job Description Looking for qualified Staffing Coordinator to join our team! Location: Westwood Health & Rehabilitation Archdale Job Type: Full-Time Are you a detail-oriented and organized professional with a passion for supporting healthcare teams? Do you thrive in fast-paced environments where your scheduling expertise ensures that residents receive the best care possible? If so, we want you to join us as a Staffing Coordinator. Major Responsibilities • Manage Nursing Staff Schedules – Create and maintain daily, weekly, and monthly staffing schedules for nurses and CNAs., • Ensure Adequate Coverage – Work closely with the Director of Nursing to secure coverage for vacant shifts, open positions, vacations, and leave requests., • Daily Staffing Reports – Complete daily staffing sheets and track nursing hours to meet PPD (Per Patient Day) requirements while maintaining compliance logs., • Monitor and Verify Employee Attendance – Review and correct time clock punches, verify hours worked, and identify staffing trends., • Collaborate with Admissions Team – Stay updated on census changes, new admissions, and discharges to adjust staffing accordingly., • Data & Compliance Reporting – Prepare and submit daily nursing hours reports to the Executive Director/LNHA., • Order, Receive, and stock medical and facility supplies, • Maintain inventory and ensure supplies are readily available for nursing staff, • Monitor usage to prevent shortages or overstocking, • Organize supply areas and maintain cleanliness includes, Oxygen Room, Med-Room and Supply Room, • Work with department heads to ensure supply needs are met Minimum Qualifications • High school diploma or equivalent required; CNA, • 1+ year of experience in healthcare staffing coordination preferred., • Prior experience in a healthcare setting (long-term care or medical facility preferred)., • Strong organizational and problem-solving skills., • Ability to multitask and work under pressure in a fast-paced environment., • Proficiency in scheduling software and Microsoft Office Suite. Competitive salary commensurate with experience Comprehensive health, dental, and vision insurance 401(k) Paid time off and holidays Why Join Our Team Get paid in advance with us: We offer access to your earned but unpaid wages. Build your own schedule: Pick up shifts when and where you want to work. We have an easy-to-use scheduling app to find and book open shifts or request additional hours. Shift options: Mornings, Afternoon, and Night's shift options available. Additional hours by request. Innovative Purchasing Program: That allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees. Access to online learning 24/7: Our LMS offers free courses for senior care, health and human services industry. Use for free to help satisfy certifications or professional development. Available via computer or mobile, and many courses offer alternative languages. Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors. Employee Assistance Fund: In unexpected catastrophic situations you can confidentially apply for help. Advocacy and Community Impact: We are committed to making a positive impact on the communities we serve. We partner with local organizations, host educational events, and advocate for policies that improve the health and lives of older adults everywhere. About Us We strive to be the leading provider of compassionate, comprehensive care that supports the physical, mental, and emotional well-being of patients, while also promoting respect and autonomy. Our goal is to create an environment where patients thrive, not just survive - where every aspect of their well-being is nurtured, from health and safety to social connections and quality of life. We have innovative solutions for better health. As part of our commitment to excellence, we leverage the latest in healthcare technology to provide better outcomes for older adults. From telemedicine services and remote health monitoring to advanced diagnostic tools and customized wellness programs, we use innovation to make patient care accessible, efficient, and effective. We also embrace new treatments, therapies, and approaches that can improve quality of life, whether it's through pain management, physical rehabilitation, or mental health support. By staying at the forefront of healthcare trends and continuously evolving our services, we ensure that patients receive the best possible care. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply now! Our application process is quick and easy. Job Posted by ApplicantPro

Job DescriptionDescription: Our Care Managers play a critical role in supporting children and families through personalized, coordinated care. If you’re passionate about advocacy, collaboration, and creating a lasting impact in pediatric healthcare, then we encourage you to apply today! Position Summary: As an RN Care Manager in Pediatrics, you will play a vital role in improving the lives of children and families through compassionate, coordinated, whole-person care. You will serve as a trusted clinical partner and advocate—working closely with patients, caregivers, providers, and community partners to ensure every child receives the right care. In this role, you will lead comprehensive assessments, develop and implement individualized, family-centered care plans, and proactively address medical, social, and behavioral health needs. Through ongoing monitoring, education, and care coordination, you will help remove barriers to care, strengthen family engagement, and drive meaningful, long-term health outcomes. Key Responsibilities: • Perform comprehensive assessment and reassessment of patients clinical and psychosocial needs, alongside strengths and barriers to care., • Collaboratively develop, monitor and update an individualized family-centered care plan based on practice-based risk stratification, comprehensive assessment and collaboratively defined goals., • Assess patients via face-to-face encounter or by telephone to determine care management or care coordination needs. Care management goes beyond office based clinical diagnosis and treatment., • Coordinate care and services across healthcare providers, outpatient therapies, community-based organizations, schools, and state- and local-services to meet patient’s needs and goals., • Educate families on conditions, care plans, medications, and available resources including health plan benefits., • Identify barriers for care coordination and appropriate care management interventions., • Provide coaching and motivational interviewing to engage families, support behavior change, and empower participation in achieving health goals., • Provide transitional care management to identified patients using ADT alerts for those patients who have an ED visit or hospital admission/discharge/transfer and who are at risk of readmissions and other poor outcomes., • Facilitate clinical handoffs – including obtaining discharge plan, conducting medication reconciliation, following up with the patient after discharge, and coordinating outpatient follow-up, home visit, or face-to-face encounter., • Maintain accurate, timely, and thorough documentation in care management platform and electronic health record., • Complete and submit required documentation, reporting and logs as assigned by supervisor., • Demonstrate cultural competence and sensitivity in working with culturally diverse patient populations., • Frequently update and work closely with other care team members including providers, clinical teams, care managers, care navigators, referral coordinators, community resources, patients and families, and other care team members., • Participate in care team huddles, case conferences, quality improvement and program meetings., • Direct care coordinator, community health navigator or care-extender activities to support the health of the patient., • Support a culture of quality improvement across practices., • Listen and incorporates feedback., • Flexibility of work schedule is required, with some weekend and evening hours as needed to support the patient., • Ability to travel to local practices and community agencies as needed., • Participation as necessary in the practices on call coverage system to ensure patients are appropriately supported., • Perform other duties as assigned by their supervisor within this scope.Requirements:, • Registered Nurse (RN) with a valid North Carolina (NC) license, or compact RN license, or eligibility to obtain a license to practice professional nursing in the state of NC, required, • 3-5 years of care management experience, • Bilingual Spanish, • Pediatrics experience in the outpatient, inpatient, or emergency department setting, • Passionate and committed to improving the health and well-being of children and their families, • Solution-oriented and able to navigate challenging people situations, • High emotional intelligence with excellent communication and interpersonal skills, and the ability to build trust with patients and families, • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities, • High level of integrity, humility, and professionalism, • Ability to apply and utilize evidence-based clinical guidelines, • Ability to lead an interdisciplinary care team, • Strong organizational skills, • Comfort conducting home visits or providing services in the community, • Strong computer skills and has a willingness to learn additional skills

Job Description Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including Shady Grove Fertility—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for a Patient Care Coordinator to join our team at Shady Grove Fertility in North Raleigh, North Carolina. The address of this new clinic will be 11081 Forest Pines Dr #104, Raleigh, NC 27614. How You’ll Contribute At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. In this role, the Patient Care Coordinator will: • Assist with the clinical care of fertility patients, • Provide patient/couple counseling, procedure teaching, communicates physician orders and instructions, • Provide pre and post op education, • Establish a compassionate environment by providing emotional and psychological support to patients and patients' families, • Work independently to assure the program goals are achieved We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter. Qualifications and Skills Include: • Excellent oral and written communication, interpersonal and customer service skills, • High School Diploma or GED, • Ability to work autonomously and in a team environment, • Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required. What We Offer US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types. Full-Time Employees (30+ hours/week) • Medical, dental, and vision insurance, • 401(k) with company match, • Tuition assistance and professional development support, • Performance-based bonus opportunities, • Generous paid time off, paid holidays, and paid parental leave, • Life and disability benefits, • Fertility Discount Program, • 401(k) with company match, • Performance-based bonus opportunities, • 401(k) with company match, • Employee wellness and recognition programs Our Commitment to Inclusion and Opportunity US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth. This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.

Job Description We are seeking a Resident Care Coordinator to become a part of our team! You will coordinate medical and health services in the Adult Care Home with providers from hospitals, doctor's offices, and other healthcare professionals. Responsibilities: • Oversee medical and health service activities and personnel, • Plan and coordinate health services, • Work collaboratively with physicians to implement appropriate healthcare programs, • Maintain a clean environment to ensure patient safety, • Previous experience in healthcare or other medical fields, • Experience in a managerial role, • Strong leadership qualities, • Strong organizational skills, • Excellent written and verbal communications skills, • Desire to help the geriatric community

Job Description IVI RMA North America is looking for a Patient Financial Counselor for Triangle MSO/UNC Fertility in our Raleigh clinic. This is a full-time role with hours 7:30am-4:00pm Monday through Friday. This is an on-site role for the first 6 months-once you hit certain training milestones, you are allowed to do 2 days a week from home. REI Financial Counselor Supervisor/Reporting to: Billing Manager Job Purpose: The REI Financial Counselor serves as a key resource for patients navigating the financial aspects of fertility care. This role is responsible for conducting financial consultations, verifying insurance benefits, generating cost estimates, collecting payments, and ensuring accurate documentation of patient financial obligations. The counselor works closely with patients, clinical staff, and insurance providers to facilitate a smooth financial experience and support timely access to care. Strong communication, attention to detail, and problem-solving skills are essential for success in this role. Essential Functions and Accountabilities: Patient Financial Consultations: • Conduct one-on-one consultations with patients to explain financial policies, payment expectations, and insurance coverage., • Verify and document patient insurance benefits, update patient accounts accordingly., • Request and enter insurance authorizations for fertility procedures via online portals or phone., • Generate and provide cost estimates using the REI estimator tool for upcoming services., • Collect estimated liabilities from patients and apply payments to accounts., • Make informed decisions regarding patient accounts to ensure accuracy and efficiency., • Assist patients in resolving balance inquiries and financial concerns., • Respond promptly to portal messages from administrative staff, clinical teams, and patients. Academic Training: High School Diploma or GED required. Position Requirements/Experience: • Familiarity with fertility services and insurance authorization processes is a plus., • Proficiency in EHR systems and billing software., • Strong interpersonal, organizational, and analytical skills., • Customer Focus: Prioritizes patient needs and resolves issues effectively., • Coaching & Training: Supports staff development and onboarding. Triangle MSO LLC offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. • Medical, Dental, Vision Insurance Options, • Retirement 401K Plan, • Paid Time Off & Paid Holidays, • Company Paid: Life Insurance & Long-Term Disability & AD&D, • Flexible Spending Accounts, • Employee Assistance Program, • Tuition Reimbursement About Triangle MSO LLC: Triangle MSO LLC is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, Triangle MSO LLC embraces the great responsibility of advancing the field of human reproduction. Triangle MSO LLC Innovation, as one of the pillars of Triangle MSO LLC Global, is a renowned leader in fertility research and science. Check out our websites at: & EEO “Triangle MSO LLC is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Triangle MSO LLC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Triangle MSO LLC are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Triangle MSO LLC will not tolerate discrimination or harassment based on any of these characteristics. Triangle MSO LLC encourages applicants of all ages.”

Job DescriptionDescription: POSITION SUMMARY The Human Resource Manager is responsible all HR-related functions on a professional level. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, safety, onboarding, policy implementation, recruitment/employment, affirmative action, and employment law compliance. This position will oversee an administrative assistant, any HR interns, and be responsible for administration oversight of any temporary workers onsite. Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS • Administer HR plans and procedures for all personnel; develop and implement personnel policies and procedures with approval from the Administration; prepare, maintain, and effectively communicate staff handbook, personnel policies, and procedures., • Establish credibility throughout the organization. Maintain effective working relationships with all staff. Focus on efforts to improve employee engagement, morale and appreciation., • Exercise a great degree of discretion, along with flexibility and an attitude of cooperation., • Advise Executives and Managerial staff on all HR-related matters. Make sound decisions based on conclusions for which there is little precedent., • Provide support and direction to Supervisors and Managers in all areas related to HR and employee relations. Coach Managers on employee-related issues. Serve as a link between management and the staff by helping to resolve work-related problems., • Advise DECI leadership on DECI policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes, • Analyze and modify compensation and benefits, including Patient Escort Health & Welfare Benefits plan, in order to establish competitive programs while ensuring compliance with legal requirements, • Assist Managers, monitor, and update/improve the annual performance review process as necessary. Ultimate responsibility to ensure all staff are reviewed annually., • Recommend and participate in staff development activities to support development and increase morale., • Oversee and improve staff training and development programs at DECI., • Consistent diligence related to new opportunities to improve the HR function at DECI., • Administer DECI benefits appropriately and timely. Bring recommendations for benefits renewals to executives., • Provide service/assistance to employees as needed. Facilitate employee relations in an efficient and effective manner. Appropriately share “need to know” information with Administration., • Attend Managers’ meetings to provide HR input and updates., • Recruit, interview, screen, and recommend candidates to fill vacant positions in a timely manner. Present candidates for hire to Executive for approval., • Oversee new employee orientation and onboarding to foster positive attitude toward DECI goals. Create and implement effective onboarding plans and ensure all onboarding and orientation is properly documented., • Review employment and working conditions to ensure legal compliance, recommend improvements needed., • Perform challenging staffing duties, including dealing with understaffing, mitigating disputes, terminations, incident investigation, grievance/suggestion responses, and administering disciplinary procedures in coordination with Managers., • Ensure maintenance of all records related to Human Resources according to policy and legal requirements., • Recommend new approaches, policies and procedures to effect continual improvements in efficiency., • Timely management of Worker’s Compensation from incident to case closure, ensuring all documentation is maintained and shared as needed., • Ensure information is shared to staff in a timely and appropriate manner. Be certain staff without computer access or email are kept updated through regular communications and interaction with them., • Oversee DECI’s safety program as co-chair of the DECI Safety Committee., • Support Patient Escort Coordinator in HR functions on DECI’s Federal contract at the VA Medical Center., • Ensure completion of HR required and or related reporting and surveys. Provide analysis of data for improvements. Analyze wage data to propose competitive compensation plan., • Maintain contact and good relations with HR vendors, VA staff, DECI customer representatives, HR at other NC CRPs, as well as maintaining a network of HR colleagues and subject-matter experts., • Maintain knowledge of and DECI compliance to all Federal, State, accreditation bodies and funding sources related to Human Resources. Identify legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting comply., • Represent organization at personnel-related hearings and investigations., • Other duties as assigned. Requirements: QUALIFICATIONS • Proven experience in Human Resources. Knowledge of HR functions. Understanding of labor laws and disciplinary procedures., • Exceptional computer skills required. Prefer knowledge of MS Office (Word, Excel and Access)., • Understanding of strict confidentiality of information. Strong ethics and responsibility., • Ability to understand and follow verbal and written instructions independently, plan and organize work., • Superior oral and written communication skills and ability to relate to all types of people and levels in the organization. Proper use of business communication skills, business writing skills, grammar and proofreading., • Detail-oriented, logical and methodological approach to problem solving. Ability to define problems, collect data, establish facts and draw valid conclusions., • Excellent organizational skills. Exhibit initiative and responsibility to deadlines and other job demands. Exhibit flexibility in work and thought., • Ability to assist with disabled clients in emergency. Computer Skills: Microsoft Office (Word, Excel, Access and PowerPoint). Other Requirements: U.S. Citizen or U.S. work qualification PHYSICAL REQUIREMENTS Physical Demands • Stand: O, • Sit: C, • Reach Out: O, • Climb: N, • Squat/Kneel: N, • Walk: O, • Handle: N, • Reach Above: N, • Crawl: N, • 10 lbs or less: O, • 11-20 lbs: N, • 21-50 lbs: N, • 51-100 lbs: N, • 10 lbs or less: O, • 11-20 lbs: N, • 21-50 lbs: N, • 51-100 lbs: N Other Physical Requirements: N/A TRAVEL REQUIREMENT Occasional business-related travel required. WORK ENVIRONMENT Office setting in a warehouse. This job description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

Job DescriptionDescription: At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: • Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate., • Payment Collection: Collect co-payments and manage billing inquiries., • Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently., • Communication: Answer phone calls and emails promptly, providing accurate information and assistance., • Referrals Management: Communicate with referring offices and follow up with patients as necessary., • Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated., • Excellent verbal and written communication skills., • Strong organizational skills and attention to detail., • Ability to multi-task and manage time effectively in a fast-paced environment., • Proficient in using dental practice management software, required., • Previous experience in a dental or medical office is preferred., • Tuesday through Friday (6:30a to 5:00p), • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Vision insurance Requirements:

Job DescriptionDescription: Appalachian Mountain Health (AMH) is a Federally Qualified Health Center (FQHC) that provides comprehensive primary care to low-income, medically underserved and uninsured populations. AMH’s mission - to provide culturally competent, high quality healthcare to the medically vulnerable population in western North Carolina - is rooted in a primary care and preventive services medical home model with fees for services adjusted on the basis of a patient’s ability to pay. ESSENTIAL DUTIES & RESPONSIBILITIES • Tracking referrals to ensure they are addressed in a timely manner and monitored until completion; maintaining appropriate documentation in the Electronic Health Record (EHR) throughout the tracking process, including the outcome of the referral, • Completing prior approval/authorization requests for medically necessary services and medications, including contacting public and private payers to ensure all requirements for prior approval/authorization have been met, • Compiling medical and social history as it pertains to referrals and providing the appropriate information to the referred party, • Assisting patients in problem-solving barriers to accessing care and navigating healthcare systems; for example, assisting with transportation, enrolling patients in patient assistance programs and securing interpretation services, • Serving as a system navigator and point-of-contact for patients and their families, including, when necessary and appropriate, advocating on the patient’s behalf with other providers, healthcare organizations and public and private payers, • Working with Project Access, North Carolina Med Assist and other patient assistance programs to ensure access to medication and services and identifying and utilizing community resources with a high degree of cultural competence and patient-centeredness, • Establishing and maintaining referral relationships with identified providers and healthcare organizations ADDITIONAL DUTIES (as needed) • Providing front office coverage, including scheduling appointments, checking patients in and out, collecting and entering or verifying patient demographic information and assessing charges, including past due balances and collection of fees at each appointment (see AMH Front Office Coordinator Job Description), • As appropriate based on education and skill set, assisting the clinical team as a Medical Assistant (see AMH Medical Assistant Job Description) KNOWLEDGE & SKILLS • Orientation to teamwork, • Exceptional customer service skills, • Excellent communication skills in person, on the phone and in written communications, • Flexibility in a rapidly growing and changing work environment, • Resourceful and adept at problem solving, • Effective management of multiple duties and responsibilities in a clinical setting, • Demonstrates respect, dignity and empathy with patients, • Able to take direction, follow through and be accountable for the process and outcomes, • Excellent interpersonal skills in group and community settings, • Ability to maintain confidentiality of clinical and financial information, • Excellent listener, • 403(b) Retirement plan, • 403(b) matching, • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • 11 Paid Holidays, • Employee Celebration, • Vision insurance Requirements: REQUIRED QUALIFICATIONS • High school diploma or General Educational Development (GED), • Basic computer skills, including some familiarity with Microsoft Office products (e.g. Word, Excel, PowerPoint) PREFERRED QUALIFICATIONS • Satisfactory completion of Medical Assistant Certification Program, • Experience working with racially and ethnically diverse populations, low-income populations and people experiencing homelessness, • At least one year of experience in a primary care or public health setting functioning at the full extent of her/his training, • Fluency in Spanish PHYSICAL DEMANDS AND WORKING CONDITIONS • Sitting for long periods of time working at a computer, • Ability to sustain concentration in a noisy and fast-paced environment, • Possible exposure to communicable diseases, biohazards, toxic substances, medicinal preparations and other conditions common to a clinical setting, • Some travel within western North Carolina Compensation will be commensurate with experience and education. The position is full-time (40 hours per week), hourly and not exempt from some provisions of the Fair Labor Standards Act (FLSA). The position will be eligible for benefits (e.g. medical, dental, life, short- and long-term disability, retirement) and report to the Regional Practice Manager or Regional Registered Nurse (RN) Manager. AMH is an equal opportunity employer. We value a diverse workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability or veteran status.

Job Description Looking for qualified Medical Records Coordinator to join our team! Location: Wilora Lake Healthcare Job Type: Full-Time Are you an organized and detail-oriented professional with a passion for maintaining accurate and confidential medical records? We are seeking a Medical Records Coordinator to oversee and manage resident health information in compliance with federal and state regulations. If you thrive in a structured setting and want to make a meaningful impact in a skilled nursing facility, we want to hear from you! Join our dedicated team as a Medical Records Coordinator. Major Responsibilities • Organize, plan, and direct the medical records department according to established policies., • Maintain active and discharged medical records using an established system., • Ensure compliance with recognized filing systems for efficient and secure record-keeping., • Accurately file nurses' notes, assessments, progress notes, lab reports, x-ray results, and other correspondence., • Collect, assemble, review, and file resident charts as required., • Assist the MDS Coordinator in scheduling resident assessments in line with facility and OBRA guidelines., • Review all records to ensure ICD-9-CM and ICD-10CM/DRG coding is accurate and complete., • Respond to medical record requests, ensuring compliance with federal and state laws., • High school diploma or GED required., • Working knowledge of medical terminology, anatomy, and legal aspects of health information., • Certified Medical Records Practitioner preferred., • Experience with ICD-10CM/DRG coding and medical record maintenance., • Understanding of accreditation standards and compliance requirements. Competitive salary commensurate with experience Comprehensive health, dental, and vision insurance 401(k) Paid time off and holidays Why Join Our Team Get paid in advance with us: We offer access to your earned but unpaid wages. Build your own schedule: Pick up shifts when and where you want to work. We have an easy-to-use scheduling app to find and book open shifts or request additional hours. Shift options: Mornings, Afternoon, and Night's shift options available. Additional hours by request. Innovative Purchasing Program: That allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees. Access to online learning 24/7: Our LMS offers free courses for senior care, health and human services industry. Use for free to help satisfy certifications or professional development. Available via computer or mobile, and many courses offer alternative languages. Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors. Employee Assistance Fund: In unexpected catastrophic situations you can confidentially apply for help. Advocacy and Community Impact: We are committed to making a positive impact on the communities we serve. We partner with local organizations, host educational events, and advocate for policies that improve the health and lives of older adults everywhere. About Us We strive to be the leading provider of compassionate, comprehensive care that supports the physical, mental, and emotional well-being of patients, while also promoting respect and autonomy. Our goal is to create an environment where patients thrive, not just survive - where every aspect of their well-being is nurtured, from health and safety to social connections and quality of life. We have innovative solutions for better health. As part of our commitment to excellence, we leverage the latest in healthcare technology to provide better outcomes for older adults. From telemedicine services and remote health monitoring to advanced diagnostic tools and customized wellness programs, we use innovation to make patient care accessible, efficient, and effective. We also embrace new treatments, therapies, and approaches that can improve quality of life, whether it's through pain management, physical rehabilitation, or mental health support. By staying at the forefront of healthcare trends and continuously evolving our services, we ensure that patients receive the best possible care. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply now! Our application process is quick and easy. Job Posted by ApplicantPro

Job DescriptionWHY JOIN MILESTONE At Milestone, we aspire to advance and implement paradigm shifts for cardiac therapy. We are currently focused on developing anti‐arrhythmia treatments for self‐administration outside of the emergency department or hospital setting for patients with acute episodes of paroxysmal supraventricular tachycardia (PSVT) and atrial fibrillation (AFib), as well as other episodic cardiovascular conditions. In addition to our science and innovation, we are a team guided and driven by our core values. Patient needs and empowerment are continually upheld as central to our mission. Our teamwork is strengthened in an environment in which we support and challenge each other while enjoying and celebrating our achievements. We maintain an entrepreneurial, proactive, and action‐oriented mindset that places high value on grit, courage, and resolve. Decision‐making is based on evaluating information and an idea’s merits; data‐driven proposals are both supported and sought. We act individually and as a team with humility, candor, empathy, and unwavering integrity. We have been successful in attracting and empowering best‐in‐class talent, and we seek those with passion to join on our journey to develop treatments and to motivate change. We are excited about the possibilities of this team and what we can accomplish together. This position is responsible for providing project coordination and support to the Vice President of Sales & CCO, as well as other commercial leadership within the commercial department. This role is based in the Charlotte headquarters office onsite Monday to Thursday remote on Fridays. You may be required to have flexibility to the in-office hours based on business needs. Potential Travel up to 30%. YOU WILL BE RESPONSIBLE FOR • Planning and managing annual National and Area level Plan of Action (POA) Sales Meetings for all company attendees and speakers involved., • Attending and serving as on-site manager for all Sales Meetings, 3 per year, plus associated Train-the-Trainer meetings., • Coordinating, attending, and planning for National Congresses, other marketing programs (Speaker Training) and agency support required for other conferences and association attendance., • Managing budgets for all sales activities, including but not limited to National and Area Plan of Action meetings, local and regional association meetings, and exhibits., • Working closely with marketing for allocation and distribution of marketing materials to the sales team., • Managing Monthly sales newsletter and other communication to the sales team., • Handling event planning logistics, catering, agendas, and travel arrangements for other meetings both in office and out of office., • Discretely managing confidential business and employees’ issues, working closely with Human Resources., • Skilled in business management support including budget templates, invoicing, and PR/PO generation., • Responding to email and other correspondence to facilitate communication and enhance business processes., • Interacting with supporting internal departments, as well as external vendors to direct activities and communicate effectively for seamless integration and partnership., • Supporting and actings as a communication partner for all contract sales partnerships relative to commercial operations., • Interacting and actings as a liaison to partners and other departments across the organization., • Providing administrative support to the VP of Sales & CCO and other leaders within the commercial department., • Managing calendar and event coordination for the entire commercial department, including the contract sales organization partnership ABOUT YOU, • An attitude of can do, coupled with high integrity and a strong work ethic that produces quality end results., • An ability to work in a fast-paced, lean environment with the ability to pivot with agility based on demanding business needs., • Experience as a Business Coordinator a plus., • Possess the ability to prioritize projects., • Proficient in Microsoft Office (Teams, Word, Outlook, PowerPoint and Excel), • Knowledge of video conferencing tools, • Ability to work in a small, entrepreneurial environment with limited supervision., • Excellent written and verbal communication and people skills, • Technological acumen—Microsoft Suite knowledge and ability to learn new technology. EEOC STATEMENT: Milestone believes in a diverse environment and is committed to equal employment opportunities for all its employees and qualified applicants. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Milestone will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law. Powered by JazzHR PbiovBCAoJ

Job Description:\n\n Primary Function The Dental Assistant II works under the direction and supervision of the Dental Assistant Supervisor. This position is primarily located at Cherokee Indian Hospital Dental Clinic. There may be some travel required in order to provide services in other locations. Under supervision, the incumbent is responsible for a variety of clinical and administrative duties established by the Dental Assistant Supervisor. The primary duties will be to perform all basic dental assistant functions in order to allow the dental team to function as efficiently as possible. This position corresponds to the State of NC Dental Assistant II () Please see Permitted Functions of Dental Assistant II: 21 NCAC 16H.0203. CIH Dental believes that these skills are necessary for the employee to be successful in the Dental Assisting position: Interpersonal SkillsListening SkillsDetail OrientedDexterity/ Hand SkillsOrganizational SkillsBasic Computer KnowledgePassion for helping patients Duties will consist of standard chairside dental assisting duties, greeting patients/visitors, patient registration, answering calls, scheduling patient appointments, filing/scanning, mail delivery, message delivery, courier service, information retrieval, sending and receiving faxes, use of copier, and to perform other standard office duties as assigned. Participates in HP/DP projects within the community when there is availability. Responsible for learning and practicing dental clinic policies to ensure that employees and patients are safe and protected within the dental clinic. Relias Training compliance and CE Course credits have to be completed during set timeframes. Job Description Administrative DutiesGreets patients/visitors, makes necessary notifications, assists as necessary to facilitate contact with appropriate persons, and directs to specified office. Responsible for scheduling, re-scheduling, and cancelling patient appointments via phone and in person.Make sure patient’s address and phone numbers are most recent. Check patient’s eligibility regarding the care they can receive.Develops and implements consistent office procedures regarding filing/scanning, mail delivery, message delivery, courier service, and information retrieval, sending and receiving faxes, use of copier, and all other standard office duties.Proficient in the use of Electronic Dental Record (EDR), Electronic Health Record (EHR) and RPMS to assist with appointment schedules in the Dental Clinic. Performs various clerical tasks in support of daily operations such as filing, typing/scanning, copying, patient registration, making appointment reminder calls, patient check-in, patient check-out, and making follow-up appointments, etc.Maintains a neat and orderly work area and office reception area.Types clinical notes and other documentation on a daily basis or as deemed necessary.Sends and receives all office copies while distributing them to the appropriate staff. Performs job duties according to established safety guidelines and CIHA polices.Records telephone messages pertaining to dental care, returns phone calls to patients regarding their care, and if needed, refers all urgent communication to the professional staff for immediate action. Initiates calls as requested by staff. Requests transportation for patients internally and externally.Assists with the billing process when necessary.Maintains clerical supplies by checking stock and requisitions replacement as appropriate.Performs other duties as assigned.May be necessary to work when Administrative leave is granted if patient care would be compromised. Clinical DutiesPerforms duties of dental assisting according to the Dental Assisting Permitted Functions and Certifications as assigned in chairside assisting areas such as: General, Pediatrics, Geriatrics, Oral Surgery, and Prosthodontics. Accurately documents diagnostic information and treatment provided for each patient. Responsible for day-to-day maintenance of all clinic areas including minor equipment adjustments and cleanliness of clinic areas.Responsible for following CIH Dental Policies for using best infection control practices that keep employees and patients safe and protected while in the dental clinic.Responsible for understanding and practicing the dental clinic regulations around room set up and turnover. The Incumbent may be called upon to work in a variety of environments, including but not limited to schools and daycare centers located on an around the Qualla Boundary, long-term care facilities located on and around the Qualla Boundary and off-site community hospital (Harris Regional) for the performance of assisting in operating room dentistry. Job Knowledge A good working knowledge of dental terminology in order to accurately record treatment and examination information in patient chart, describe diseases and medical and surgical procedures, as well as standard abbreviations used by the dental staff. Helps to keep clinic clean and presentable to patients and visitors. Understands and follows Infection Control guidelines and practices JCAHO compliance within the dental clinic.Skill and dexterity in performing all intra oral and extra oral techniques.Knowledge of all routine dental instruments and procedures in order to prepare for and assist in all normal clinical procedures.A practical knowledge of the medical facility’s organization and services, the basic rules and regulations governing visitors and patient treatment, HIPAA, and practical knowledge of standard procedures and medical records.Knowledge of typing and basic computer skills. Familiarity with computerized based appointment scheduling.Knowledge of requisitioning supplies and maintaining clerical supply levels.Must adhere to the procedures, policies, and operational guidelines of CIHA.Computer proficiency of software programs and applications, especially Outlook, Word, Publisher, Power Point, and Excel are preferred.Requires the ability to organize work, and effectively communicate with patients, visitors, and staff, both verbally and in writing.Must be able to work as a team member of the dental group and independently. Education/ExperienceA high school diploma or GED is required. A minimum of two years’ experience working in a clerical, administrative, or health related field is required. Previous experience in a dental setting is required.Demonstration of average keyboarding and typing skills is required.Demonstration of position appropriate professional behavior is required.Demonstration of fine motor and dexterity skills is required.Previous experience working with Dentrix Program is preferred.Must possess a valid driver’s license. The incumbent must satisfy one of the following conditions and provide documentation proving the: Successful completion of:An ADA accredited dental assisting programA diploma in Dental Assisting from an accredited institution of higher education.Current certification in BLS.Or one (1) academic year or longer in an ADA accredited dental hygiene program or Successful completion of:Full-time employment and experience as a chairside assistant for two years (3,000 hours) of the preceding five, during which the assistant may be trained in any delivery setting and allowed to perform the functions of a dental assistant II under the direct control and supervision of a licensed dentist;A 3-hour course in sterilization and infection control;A 3-hour course in dental office emergencies;Evidence of satisfactory performance on an equivalency examination, recognized by the Board of Dental Examiners, based on seven hours of instruction on the production and use of dental x-rays and educational program of not less than seven (7) hours in clinical dental radiology; andCurrent certification in BLS; or Successful completion of:The national certification examination administered by the Dental Assisting National Board, and current certification in BLS. Contact with Others Interacts frequently with coworkers, hospital staff, patients, and other health professionals for the purpose of exchanging information, obtaining, and/or providing assistance. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality are required when dealing with patients and families. Confidential Data The incumbent has access to highly confidential patient medical and personal information. The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative, medical and personnel records and all other pertinent information that comes to the individual’s attention or knowledge. The Privacy Act carries both civil and criminal penalties for unlawful disclosure of records. Violation of such confidentiality shall be cause for adverse actions. Mental/Visual/Physical Job duties can be mentally/emotionally stressful at times. Ability to effectively deal with stress is necessary. Close mental concentration and attention to detail are required for most duties. Work requires identification of established guidelines related to assigned tasks. Must demonstrate visual acuity, manual dexterity and the ability to speak and hear. Long periods of sitting, walking, standing and bending are necessary. This position requires the individual to possess the ability to differentiate and prioritize many tasks at once. May occasionally move more than 15 pounds. Responsibility for Accuracy A high degree of accuracy in recording diagnostic and treatment information in the dental chart for each patient is required. The incumbent is responsible for accuracy of work performed. The dental clinic coordinator reviews work for accuracy and determines steps to prevent errors from reoccurring. Incumbent performs clinical and administrative procedures pertinent to the Dental Clinic and treatment of the patient. Assemble patient records according to the prescribed format. Interview patients to update demographic and insurance information. Incumbent prioritizes work according to the urgency of the situation and/or medical information received about the patient. Incumbent can perform all clinical and administrative duties during the patient care and treatment process. Completion of duties affects the efficiency with which the hospital provides service and therefore could have an indirect negative effect on patient outcomes. Most administrative and clerical errors would be detected with proofing and review procedures. Failure to properly manage and direct activities could result in ill will for the department, delays in patient treatment, and negative patient and community relations. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources. Accuracy of data and research is critical in the allocation of CIHA resources. Resourcefulness and Initiative Performance of many complicated procedures may relieve the dentist of lengthy tasks. Highly developed skill in performing these duties has a significant part on the well-being of patients. Within the scope of established policies and procedures, the assistant is expected to make independent judgements regarding patient care. Work required identification of established guidelines related to assigned tasks. Work also requires identification and consideration of detailed aspects of dental care when performing complex services listed above. The DA II may make minor deviation from set guidelines for application to particular circumstances. Guidelines consist of Privacy Act guidelines, hospital policies and procedures. The supervisor provides specific, detailed guidelines covering all assignments. The employee does not deviate from the guidelines unless authorized. Incumbent works under the administrative supervision of the Dental Clinic Manager, who administers control of the Department’s functional duties and provides specific instructions on new assignments. The incumbent is responsible for initiating and following through on recurring clerical assignments. Work is primarily reviewed in terms of overall quality and efficiency of service provided to patients and staff by the Dental Leadership Team. Environment Must be flexible in working hours. Work is performed in the clinic setting, which is responsible for treating patients with a wide variety of medical problems. Work involves exposure to communicable diseases, radiation and flying debris. Incumbent is required to comply with the Employee Health Program guidelines including current immunization status of identified communicable diseases and safety precautions are sometimes necessary, such as use of personal protective equipment as required by hospital policy. Supervisory Controls For time and attendance, leave approval, evaluations and general office duties, the DA II reports directly to the Dental Assistant Supervisor. However, the dental department is a clinical area and the dentist will provide clinical assignments and indicate in general what is to be done, quality expected limitation and special problems which may be encountered. The DA II provides care in accordance with established instructions and procedures. Problems and deviation which arise are referred to the dentist. All procedures are reviewed periodically for accuracy and adherence to general instructions and guidelines. The dentist will have input on all performance evaluations. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Job DescriptionSalary: Monroe Biomedical Research is seeking a Clinical Research Coordinator Assistant. In this role, you will play a critical part in supporting the successful execution of clinical trials by assisting Clinical Research Coordinators with patient interactions, study procedures, and ensuring the accuracy and integrity of collected data. This is a hands-on, dynamic position ideal for a detail-oriented individual who can work independently while also collaborating effectively with team members to achieve study goals. You will directly contribute to the success of innovative clinical research studies, help create an exceptional patient experience, and support the advancement of medical science. Responsibilities: • Complete administrative duties with accuracy and care, including but not limited to scanning, filing, and archiving documents., • Learning the inclusion/exclusion criteria for studies currently enrolling at our site., • Shadowing Patient Recruitment Coordinators, • Enrolled in a relevant program (e.g., Biology, Psychology, Clinical Research)., • Strong organizational skills and attention to detail., • Excellent interpersonal and communication skills., • Gain hands-on experience in clinical research., • Work closely with experienced professionals in the field., • Opportunity for networking and professional development.

Job DescriptionSalary: Title: Care Coordinator I Department: Care Coordination Status: Non-Exempt Position Classification/Category: Care Coordination Level: Beginner Location: Hourly Pay Range: Reports To: Care Coordinator Supervisor Direct Reports: N/A Summary of Position The Care Coordinator will assist patients in navigating the care among primary care, behavioral health, specialists, and other members of the integrated care team. The staff member will assist with appointment scheduling and follow-up, disease management, community resources, and patient advocacy. With input from the clinical team and data from the EMR, he/she will identify high risk or utilization patients for additional support and care plan development. The Care Coordination will also serve as additional clinical or clerical support for the facilitation of care transitions. Other duties may be assigned to suit the demands of patients, according to the respective location of the clinical site. Minimum Qualifications Knowledgeable about major chronic conditions; including diabetes, obesity, and heart disease. A basic understanding of major community resources in Cabarrus and Rowan counties; including medical specialists, transportation, and other support services. Experience in collaborating with primary care, specialists, hospitals, home health, and other essential health agencies. Strong skills in critical thinking and motivational interviewing. Ability to support high risk and comorbidity patients. Ability to interact and render service impartially to diverse populations. An understanding of cultural competency, health literacy, and social determinants of health as it relates to promoting positive health outcomes. Interacts with respect and in a professional manner with patients, staff and external customers. Must be able to commute independently between CRCHC sites. Experience: 1 year in a generalized public health care setting preferred or 1 year of experience in care coordination, discharge planning, or health coaching preferred. Additional skills required: Knowledge of community resources; including social services, medical specialists, and other treatment programs. Excellent leadership and coaching skills. Strong computer skills with knowledge of Microsoft Office products. Excellent verbal and written communication skills. Able to work independently and in a multidisciplinary team. Able to effectively utilize an electronic health record to document all patient encounters. Education: Associate degree in healthcare related field preferred. Certification(s)/Licensure: Certified Nursing Assistant or Medical Assistant preferred Physical Requirements: The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Frequent walking, standing, and moving about. Frequently bends, kneels, and crouches. Repetitive movement of hands and fingers typing and/or writing. Talk and hear. Key Responsibilities 1. Remains current on all Medicaid Managed Care benefits and eligibility requirements., 2. Delivers courteous and respectful communication with staff, peers, and patients., 3. Facilitate coordination of care for high-risk patients and/or targeted populations within a primary care setting, 4. Assist clinical staff in conducting care transitions for patients leaving the hospitals, including the coordination of care with primary care, home health, outpatient clinics, and skilled nursing facilities with supervisory support., 5. Review electronic medical records and other reporting tools to identify at-risk patients., 6. Identify community resources to reduce barriers to care, such as transportation services., 7. Contact patients overdue for care and encourage appropriate follow up care., 8. Contacts patients for COVID-19 management follow-up in accordance with workflow and policy., 9. Participate in quality improvement activities by initiating or contributing to monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services., 10. Assists QI initiatives to include events and outreaches (as needed)., 11. Assists with Panel management for patients looking to establish care., 12. Support current incentive, regulatory, and certification requirements (such as Meaningful Use, PCMH and UDS) through documentation, participation in initiatives, and other activities as directed., 13. Facilitates members understanding of the physicians treatment plan, including but not limited to, prescription refills, medical supplies, referral authorization of services, and when to seek care with supervisory support., 14. Interviews the member and/or family to further assess social, emotional, functional, and physical health status., 15. Translation services will be expected upon request from management., 16. Other tasks as assigned

Job DescriptionReferral Authorization Coordinator General Job Summary: The Referral Coordinator provides support to the Operations Manager with the daily operation of the centralized referral center. The Referral Authorization Coordinator serves as a key operational lead for the referral authorization function, with accountability for workflow integrity, training consistency, audit readiness, and quality outcomes. This role partners closely with leadership to establish, document, and maintain standardized referral workflows while ensuring the team is properly trained, compliant, and operating efficiently with minimal rework. (This is a full time position that will support our TPC team at Southpark Monday to Friday 8 am to 5 PM) Primary Job Responsibilities: • Coordinates the work of and provides hands-on supervision of Referral Authorization Specialist to manage referral appointment requests from clinics., • Directs all departmental activities including scheduling, staffing and daily operations as well as administrative duties such as problem resolution and quality assurance monitoring. Throughout the referral coordination process, monitors the status of referral requests and facilitates process to ensure patients secure referral authorizations in a timely manner., • Provides support for the hiring, training, on-going supervision and evaluation of all referral coordinator staff. Coordinates and ensures the comprehensive orientation of new department team partners and assesses baseline competency. Ensures all team members are fully onboarded, trained, and consistently aligned with current workflows and payer requirements., • Coordinates work schedules, coverage plans and assignments for referral coordinators., • Ensures team partners follow departmental and organizational policies and procedures, including thorough knowledge of the referral appointment request process and compliance with Clinics mission statement. Reinforces adherence to standardized workflows and quality expectations., • Troubleshoots issues and concerns related to, or from, providers., • Maintains, monitors, and edits provider distribution list. Tracks quality metrics including rework rates, audit findings, and error trends., • Maintains oversight of audit processes, rework tracking, and quality reviews, and partners with leadership to develop action plans to address identified gaps., • Monitors productivity of Referral Authorization Specialist. Communicate the workflow process and act as the “go to” person for Referral Specialists., • Identifies opportunities for process improvement and collaborates with leadership to enhance efficiency, accuracy, and patient access., • Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer., • High school diploma: Associate degree preferred Experience: • Five (5) years as a Patient Care Coordinator in a medical office or healthcare facility experience, • Minimum of one (1) year as a referral coordinator preferred., • E.H.R. and Scheduling experience, • Experience serving customers in person and on the phone. Physical Requirements: • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling., • Must be able to lift and support weight of 35 pounds, • Ability to concentrate on details. Xln6W2kSpd

Job Description About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title – Patient Care Coordinator (Must be fluent in Spanish) Department - Operations Reports to – Center Manager Benefits - • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability), • 403(b) Plan, • Paid Holidays, • Work Location: Moncure CHC - 7228 Moncure-Pittsboro Road, Moncure, NC 27559, • Schedule: Monday: 8:00am – 5:00pm, Tuesday: 8:00am - 5:00pm, Wednesday: 8:00am – 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 1:00pm, Saturday: 8:00am - 1:00pm (Rotating), • Check in patients – Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records., • Assures completion of the registration process., • Check-out patients and completes necessary close documentation., • Answers center phone calls in a timely, professional and efficient manner., • Demonstrates understanding of HIPAA and release of medical information., • Schedules patient appointments., • Collects office visits payments., • Attends Center staff meetings and other corporate trainings/meetings as necessary., • Performances all others duties as assigned or needed., • Administrative Duties – All other duties as assigned. Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting. Required: Bilingual (Spanish/English), Excellent communication skills required. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $16.43/Hourly - $22.08/Hourly (commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:190296

Job Description Position Summary The Clinical Admissions & Intake Coordinator serves as a clinical-facing liaison responsible for managing the full continuum of the admissions and referral process — from initial inquiry through completed clinical intake. This role bridges referral sources, incoming clients, and the clinical team to ensure seamless, compliant, and clinically appropriate onboarding. The Coordinator also supports ongoing clinical integrity through chart audits and intake documentation review, ensuring that records accurately reflect the level of care and clinical rationale from the point of admission. Essential Functions & Responsibilities Referral Management & Admissions Coordination • Serve as the primary point of contact for incoming referrals from hospitals, providers, case managers, and community partners., • Manage the referral-to-admission pipeline, tracking inquiries, following up with referral sources, and facilitating timely clinical screenings., • Coordinate with the clinical team to ensure appropriate level-of-care placement based on presenting needs and clinical criteria., • Maintain referral logs, track conversion rates, and communicate status updates to referral sources throughout the admissions process., • Oversee the intake workflow from admission confirmation through the completion of initial clinical documentation., • Coordinate scheduling of intake appointments, clinical assessments, and orientation activities with clinical staff., • Serve as the point of contact for incoming clients and families during the onboarding period, providing clear communication and a supportive experience., • Ensure intake documentation is completed accurately, timely, and in alignment with clinical and regulatory requirements., • Conduct routine audits of intake charts to verify completeness, accuracy, and clinical consistency of admission documentation., • Review charts for correct capture of presenting problem, clinical justification for level of care, consent documentation, and initial treatment plan components., • Identify documentation gaps or discrepancies and communicate findings to the Clinical Director and treating clinician., • Maintain audit tracking logs and prepare summary reports for clinical leadership review., • In the current organizational structure, provides administrative support for utilization-related functions including insurance authorization tracking, level-of-care documentation, and initial payer communication as directed., • Maintains records necessary to support authorization requests and collaborates with clinical staff to ensure documentation supports medical necessity., • Maintains regular communication with the Clinical Director regarding census, referral trends, documentation concerns, and intake workflow issues., • Partners with clinical, administrative, and operations staff to ensure a coordinated and high-quality admission experience., • Participates in team meetings, process improvement initiatives, and staff training related to admissions and intake. Qualifications Required • High school diploma or GED required; associate or bachelor’s degree in healthcare administration, behavioral health, or related field preferred., • Minimum 2 years of experience in healthcare admissions, intake, or patient access role, preferably in a behavioral health or substance use treatment setting., • Working knowledge of behavioral health admissions processes, clinical documentation standards, and payer authorization requirements., • Strong organizational skills with the ability to manage multiple concurrent admissions and referral workflows., • Excellent verbal and written communication skills; ability to interact professionally with referral sources, clients, families, and clinical staff., • Experience conducting chart audits or clinical record reviews in a behavioral health setting., • Familiarity with Medicaid, Medicare, and commercial insurance authorization and verification processes., • Experience working in a JCAHO-accredited or state-licensed behavioral health program.

Job DescriptionBenefits: • Health insurance, • Opportunity for advancement, • Paid time off About the Role Were seeking a Bilingual Clinical Research Coordinator who can independently manage clinical studies from start to finish. This role is ideal for someone who has already served as the primary coordinator on their own protocolshandling regulatory tasks, participant coordination, data quality, and study operations with minimal oversight. Youll work closely with investigators, sponsors, and participants to ensure studies run smoothly, ethically, and in full compliance with GCP and IRB requirements. Key Responsibilities • Serve as the primary coordinator for assigned clinical studies, managing all daytoday operations., • Conduct participant recruitment, screening, informed consent, and study visits in both English and Spanish., • Maintain regulatory documentation, including IRB submissions, continuing reviews, amendments, and protocol deviations., • Coordinate study startup activities, including site initiation, training, and logistics., • Manage data entry, query resolution, and source documentation to ensure accuracy and audit readiness., • Communicate with sponsors, CROs, monitors, and internal teams to support study timelines and deliverables., • Ensure compliance with GCP, FDA regulations, and institutional policies., • Support budgeting, invoicing, and tracking of studyrelated expenses when applicable. Required Qualifications • Bilingual fluency in English and Spanish (verbal and written)., • 1+ year of experience independently coordinating clinical research studies, including direct responsibility for study visits and regulatory tasks., • Strong understanding of GCP, human subjects' protection, and clinical research workflows., • Excellent communication, organizational, and problemsolving skills., • Ability to work with diverse patient populations and maintain professionalism in sensitive situations., • Proficiency with EMR systems, eCRFs, and common research platforms (e.g., CTMS tools). Preferred Qualifications • Experience with FDAregulated trials (drug or device)., • Certification such as CCRC, CCRA, or SOCRA/ACRP eligibility., • Experience in communitybased or multilingual research settings., • Phlebotomy skills or willingness to train. What We Offer • Competitive compensation and benefits, • Opportunities for professional development and certification, • A collaborative, missiondriven research environment, • The chance to contribute to studies that directly impact patient care and health outcomes

Job Description Job Description Title: Special Population Navigator/Gaston County SHIIP Coordinator Department: HealthNet Gaston Status: Full Time Position Classification/Category: Non-Exempt/Hourly Location: Kintegra Administrative Building (Becton) Reports To: HealthNet Gaston Executive Director Direct Reports: None Summary of Position: The Special Population Navigator assists patients in meeting their healthcare needs by enrolling them in appropriate healthcare payor sources (Medicaid, Medicare, ACA Insurance), connecting uninsured/underinsured patients to pharmaceutical charity programs, and FQHC services as well as providing connection to other community resources based on their expressed needs. Additional duties include creating and maintaining relationships with community agencies serving the organization's patient population through community outreach and engagement. As the Gaston County SHIIP Coordinator, the Special Population Navigator is responsible for all SHIIP training, reporting, and outreach. Additionally, the Special Population Navigator provides support when needed for initiatives including but not limited to Justice Involved Transitions Program, Gaston County Laundry and Shower unit events, Hope Fest, and PIT Count. Minimum Qualifications: The following qualifications are the minimum necessary to adequately perform this job. However, any equivalent combination of experience, education, and training which provides the necessary knowledge, skills, and abilities would be acceptable, subject to any legal and/or regulatory requirements; Must be able to sit, stand and walk for long periods of time; Ability to read and understand the English language; Ability to effectively maintain confidentiality of records and communicate with all levels of personnel. Experience: Experience in a medical office setting required. Bilingual (English/Spanish): Preferred but not required Additional Required Skills: Knowledge of medical office software and comfort in using computers in daily work activity. Must have excellent verbal communication skills. Excellent organizational skills. Must be able to solve problems and have critical thinking skills. Understand and maintain patient confidentiality Additional Preferred Skills: Basic medical terminology. Proficient in use of all computer software utilized in the organization, including but not limited to Epic, Marketplace.gov, The Connector, SHIIP software (STAR), and TPC. Education: High School Diploma or GED certificate required; Bachelor's Degree preferred Certification(s): SHIIP Counselor, ACA Certified Application Counselor, SOAR (?) Core Duties Enrollment/Navigation/Resource Connection -Provide excellent customer service to all constituencies - community members, patients, fellow employees, community agency staff. -Utilizing motivational interviewing techniques, assess individuals' current needs and resources. -Based on information provided by individuals served, educate, enroll, and/or refer to appropriate resources. SHIIP Duties • Lead SHIIP outreach, education, and enrollment activities for Gaston County, • Recruit, onboard, train, and manage SHIIP volunteers, • Document SHIIP activities utilizing the STARS system as required by NC Department of Insurance; be timely with reporting requirements, • Meet or exceed program metrics as determined by NC Department of Insurance Overall Administrative Requirements -Remain compliant and current with all MAP, Medicare, ACA insurance, SOAR, FQHC, and community agency certifications, program guidelines, policies, procedures, documentation requirements, and reporting standards. -Participate in QI initiatives to improve processes and minimize errors and variation. -Maintain efficient workflow. -Utilize data systems to update and communicate with staff in order to receive appropriate referrals and expedite patient processing -Document activities in The Connector, TPC, Epic, STARS, and other means as requested by team leads and/or program manager. -Develop and maintain positive relationships with community members and agencies through community outreach and engagement. -Physical demands include but not limited to setting up tables, chairs, booths and IT equipment at off-site enrollment events. -Perform other duties as assigned. Special Project Support: • Support HNG and CoC initiatives and projects including but not limited to Laundry & Shower unit operations, Justice Involved Transitions program, Hope Fest, and Eye Clinic. Kintegra Health Core Requirements • Patient First – An approach to care that holds primary, the well-being and desires of the patient, • Build not Blame – Focusing first on finding fault with the process rather than the person, • Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers, • Cooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description Our goals are: • To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within the counties we serve., • To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services., • To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors., • To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.

Job DescriptionSalary: Title: Interpreter Department: Front Office Status: Non-Exempt Position Classification/Category: Clinical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site Coordinator Direct Reports: N/A Summary of Position Act as conduit between patients and medical/behavioral professionals and/or office staff by listening to the CRCHC staff and orally translating information into a patient's native language in layman's terms. The medical interpreter then translates the patient's response back to the professional, using proper medical terminology. Interpreters may translate such information as the reason for a medical visit, past medical history, and family medical history, as well as explaining medical and surgical procedures, giving medical care instructions, providing drug information, and scheduling follow-up appointments. In providing translation services for the clerical staff, the interpreter may translate all aspects required for appropriately capturing demographics, billing, and pre-clinical coding information. This role collaborates with health care team to ensure clinicians obtain accurate information and patient/family are fully informed. Interpreters are also responsible for anticipating and helping staff avoid culturally inappropriate interactions with clients served while always protecting patient privacy in the execution of his/he job duties. Minimum Qualifications Fluent in English and the specified language(s) both in verbal and written communication. This role must understand specified cultures beliefs and values, particularly as it relates to health care. S/He must be able to distinguish between subtle nuances of meaning and idiomatic usage in the specified language(s). Able to communicate in culturally sensitive, confidential manner while interpreting. Experience: Minimum two years of experience as professional healthcare interpreter. Additional skills required: Knowledge medical terminology in English and the specified language(s). Familiar with basic computer operations. Good verbal and written communication skills in English and the specified language(s). Additional skills preferred: Knowledge of interview techniques and adult learning theory. Familiar with community resources for specified target population, including refugee and immigrant social services. Education: High School diploma and post High School course work in medical terminology required; college degree with emphasis on language skills preferred. Certification(s)/Licensure: Certified Medical Interpreter preferred Physical Requirements: The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Continuous walking, standing and moving about. Frequently bends, kneels and crouches. Repetitive movement of hands and fingers typing and/or writing. Talk and hear. Exposure to hazardous fumes, airborne particles, toxic/caustic chemicals, bodily fluids, etc. Key Responsibilities 1. Performs oral interpretive services between medical/behavioral staff and patients/families to facilitate communication in a variety of clinical settings to overcome any language and cultural barriers to understanding., 2. Conducts phone interviews, coordinates appointments, and documents relevant information under the direction of the provider., 3. Travels to satellite offices, contractor offices, and community outreach centers as needed., 4. Interviews patients/families to gather information on medical histories and patient complaints/concerns/questions. Translates information into English-written medical records, documenting diagnosis, recommendations, and instructions, 5. Assists providers in educating patients on diseases, disease prevention, clinic procedures, immunization schedules, and health management., 6. Translates written health care materials, health education materials, and administrative forms from English into a specified language as requested., 7. Participates in quality improvement activities by initiating or contributing to monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services., 8. Supports current incentive, regulatory, and certification requirements (such as Meaningful Use, PCMH and UDS) through documentation, participation in initiatives, and other activities as directed., 9. Performs other duties as assigned.

Job Description The Referral Coordinator (RC) ensures referral and transition coordination activities. The RC will effectively coordinate customer service requirements with onsite clinical personnel. Performs a key role, as Referral Coordinator and; is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 1. Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. This tracking may use an IT database., 2. Ensure complete and accurate registration, including patient demographic and current insurance information., 3. Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist., 4. Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians., 5. Safety and security duties including but not limited to emergency response plans, site audits, evacuation and emergency shelter, facility build-outs, inspections, recycling and facility access., 6. Review details and expectations about the referral with patients., 7. Keeps up on technological changes in order to meet today’s new laws and efficiency standards., 8. Maintains high-level creativity and innovation in the full spectrum of project development, implementation, and operation. Continually strives to reduce variations in the existing process that cause failures to meet customer’s needs are requirements., 9. Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance)., 10. Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion., 11. Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers., 12. Ensure that referrals are addressed in a timely manner., 13. Remind patients of scheduled appointments via mail or phone., 14. Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health., 15. Performs other duties as assigned by Chief Medical Officer. EDUCATION and/or EXPERIENCE: Completion of an approved program of training for Medical Assistance or other clinical related field. Experience in public health and / or outpatient services. Powered by JazzHR sGatgJAN69

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Benefits/Perks of Dental Treatment Care Coordinator • Career Advancement Opportunities, • Competitive compensation, with possible advancement of pay after 90-day evaluation period, • Monday through Thursday, 9 AM to 5 PM; with some possible half day Fridays, • Retirement matching program, • PTO, • Paid holidays, • Medical and vision insurance Job Summary of Dental Treatment Care Coordinator We are seeking a Dental Treatment Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their dental needs, develop the best course of action, and oversee their treatment plans, ensuring each Patient gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. This role does require previous experience, ability to work in a fast paced environment, good team working ability, and a positive attitude. Responsibilities of Dental Treatment Care Coordinator • Educate patients on their Dental insurance options, • Ensuring daily schedules are confirmed and productive each day, • Greet and assist patients with warmth and professionalism, • Coordinate treatment plans, appointments, and follow-ups, • Clearly explain procedures, insurance coverage, and payment options with efficiency, • Work closely with our dental team to ensure a smooth and supportive experience, • Previous experience in dental or medical front office preferred, • Strong communication and organizational skills, • A team player with a positive attitude, • Compassionate, detail-oriented, and customer-focusedQualifications of Dental Treatment Care Coordinator, • Previous experience as a Dental Treatment Care Coordinator or in a similar position is preferred, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills

Job Description Patient Care Coordinator - SouthPark Dermatology General Job Summary: The Patient Care Coordinator is responsible for insuring the physician’s plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for follow-up visits, assisting patients with questions and concerns related to delivery system access. (This is a full time position that will support the Mohs Surgical/Dermatology team at SouthPark, Monday to Friday 8 am to 5 pm). Primary Job Responsibilities/Tasks may include, but not limited to: Patient Coordination responsibilities include: • Schedules ancillary appointments and referrals., • Follows-up on referrals and appointments to insure timely completion of physician orders., • Schedules physician return appointments, • Completes forms/requisitions as needed to complete the physician’s orders., • Obtains and sends patient medical records to support seamless care delivery., • Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care., • Obtains ancillary results on all physician orders in a timely manner., • Obtains referring provider clinic notes on all referred patients in a timely manner., • Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures., • Work at different Tryon office locations as needed., • Monitor and check assigned Athena boxes and other assigned boxes for coverage., • Other duties as assigned.Clinic Support responsibilities include:, • Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans., • Ensures all related reports, labs and demographics are sent to the outside facility prior to their appointment., • Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR., • Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information., • Obtains lab/X-ray reports, hospital notes, referral information, etc.;, • Verifies insurance coverage and patient demographics;, • Updates charts to ensure that information is complete and filed appropriately., • Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer., • Minimum of one-year medical office or healthcare facility experience, • E.H.R. and Scheduling experience, • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling., • Must be able to lift and support weight of 35 pounds., • Ability to concentrate on details. EJSPJEllp8

Job DescriptionJob Description Job Summary The Registered Cardiovascular Invasive Specialist provides professional care in the SHVI Invasive Cardiac, Pediatric and Peripheral Laboratories in accordance with hospital policies and procedures. The Registered Electrophysiology Invasive Specialist provides professional care in the in the various SHVI Invasive Cardiac, Pediatric, Vascular and Electrophysiology (EP) Laboratories in accordance with hospital policies and procedures. Essential Functions " Demonstrates evidence based practice and performs care for the comfort and wellbeing of the patient. " Performs and/or assists with treatments, therapies, and procedures (including scrub assistant, monitoring and circulating) under the direction of the physician. " Administers medication under the direct supervision of the physician. " Documents a current clinical picture and records designated information in the patient record. " Conveys relevant information to physicians and teammates. " Calculates, interprets and analyzes data. " Assists in development of policies, procedures and standards of care reflective of current practice/literature. " Participates in committee and governance activities. " Assists in the ongoing education of the Cardiovascular Invasive Specialist (nonregistered) to prepare such individual for the Cardiovascular Registry examination. " Demonstrates leadership in role as a preceptor and serves as a clinical resource for others. Physical Requirements Intermittent to rapid pace with high pressure situations, requiring periods of prolonged concentration and critical thinking. Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 50 pounds in handling patients, medical equipment, and supplies Fluency in reading, writing and speaking English is essential. Intact sense of sight, hearing, smell, touch, manual dexterity, good eye hand coordination. Standing and walking while wearing 10-20 lbs lead radiation protection aprons. Must be able to respond quickly to changes in patient and/or unit conditions. Potential exposure to radiation, secretions and blood. Confined work area. Travel may be required. Education, Experience and Certifications High School Diploma or GED and completion of an accredited program of Cardiovascular/Cardiopulmonary technology, The American Registry of Radiologic Technologists, nursing or related field required. Invasive Cardiovascular Specialist/Electrophysiology Specialist training or experience preferred. Maintains current BLS, ACLS and CCI/certification requirements. Patient Population Served Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served. Protected Health Information " Will limit access to protected health information (PHI) to the information reasonably necessary to do the job. " Will share information only on a need to know basis for work purposes. " Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password. Machines, Tools, and Equipment Related medical and office equipment and supplies. SimpliFi Job Status SimpliFi Job Status Notes Shift 10hr Day Shift - 40 Shift Information 0730-1800 SimpliFi Clinical Interviewing- Yes/No No On Call, Call Back Requirements Two weekends every month and two weekdays of call discussed during interview Weekend Rotation Weekend rotation: discussed during interview Holiday Requirements Travelers will do at least one holiday in a contract if applicable Floating Requirements None JOB DESCRIPTION Cardiac Cath Tech • About Facility:, • 874 Licensed beds, • Level I Trauma, • Teaching Hospital, • Chest Pain Center, • Stroke Center, • Magnet Designated, • Radius rule: Traveler's permanent address must be 50 miles outside of home unit, • Unit Information:, • Beds: 4 cardiac rooms and 3 vascular rooms, • Minimum Years of Experience required: at least 1 year of Cath Lab experience, • Will you accept a first-time traveler? Yes, • Patient Types/Common Diagnoses:, • Cardiac cases: NON-STEMI, STEMI, TAVR, Watchman, Mitral Clip, • Vascular cases: Mostly lower extremity angiograms and EVAR and TEVAR cases, • Patient Ratios:, • Cardiac Cath Tech: 1:1, • Required License, National Certification, Certs (BLS, ACLS, etc.), or other position specific requirements such as Driver's License and/or Insurance:, • Cardiac Cath Tech: BLS, ACLS, ARRT-R or RCIS, • Skills required:, • Required: Cath Lab experience; Vascular experience to include Endograft experience, • Preferred: highly prefer experience in IR or in a lab working with vascular surgeons, • RN: Charting in EPIC, pre/post documentation, Cath Lab experience, management of pressors, • Cardiac Cath Tech:, • Support within the Department:, • Traffic flow coordinator/Runs add on scheduling and staffing, • Charge nurse, • IV/VAT Team?, • VAD Team, • RT for emergencies, • ECMO team, • Code team, • Floating: None, • Technology/Equipment:, • EMR: EPIC, • Hemodynamic: Merge Hemo, • IV Pump: Alaris, • Med dispensing: Omnicell, • Monitors: Philips, • Xray equipment: Philips, Client, and Siemens, • PACs: ISCV, • Manifold, • Orientation (facility and unit) :, • 1 week before on call, • 2 days departmental, • Ace modules, • EPIC test and modules, • Scheduling:, • Weekend rotation: discussed during interview, • On call: two weekends every month and two weekdays of call discussed during interview, • Holiday Expectations: Travelers will do at least one holiday in a contract if applicable, • RTO: Manager approval, • Shift times: 0730-1800 (4 (10) hour shifts), • Schedule cycle: every 4 weeks, • Travelers cover each other's RTO, so could be extra call in events of RTO, • Other notes:, • Scrub Color: Green and provided, • Parking: Free, • Unit Culture: Great #TB_HC #ZRHC Company DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CAFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA

Job DescriptionProgram: Care Ring Clinic Program Position: Medical Director (Part-Time) Reports to: CEO Job Classification: Hourly, Non-Exempt Position Schedule: Monday-Friday, PT hours, 20-25 hours per week Salary: TBD with Benefits Position Summary Founded in 1955, Care Ring is a nonprofit organization dedicated to providing health services for the uninsured, underinsured or those lacking access to affordable, high quality preventive health care. The organization annually serves more than 7,600 people in Mecklenburg County and is a leader in collaborative efforts to improve community health. Under the supervision of the CEO, the Part-time Medical Director (MD) provides clinical oversight, guidance and mentorship for a non-profit community health organization delivering essential primary care services for people of all ages. This role focuses on collaboration, supervision, quality assurance, and professional development of clinical staff including Nurse Practitioners (NP), Clinical Nurse Supervisor, Clinical Nurse Coordinator, Certified MA’s (CMA), Patient Service Coordinator and MedServe Fellows. The Medical Director will serve as the collaborating physician for all Care Ring Nurse Practitioners and the Nurse Practitioners will report directly to the MD, while the remaining clinical staff will report to the Clinical Nurse Supervisor. This is a 20-25 hour/week position. The Medical Director does not maintain their own patient panel and provides consultative support as needed for higher-complexity or unusual cases. The role may also support medical student education through volunteer-based teaching or supervision opportunities, as available. Key Responsibilities Clinical Oversight & Quality Assurance • Ensure quality of care delivered by clinicians (Nurse Practitioners) via chart reviews and practice evaluations as per Collaborative Practice Agreements., • Provide consultative input for complex or atypical cases without carrying an independent panel., • Approve and update clinical protocols., • Support integration of evidence-based, trauma-informed, and culturally competent care., • Participate in quality improvement initiatives and regulatory compliance., • Maintain confidentiality regarding patient information.Clinical Staff Supervision & Collaboration, • Serve as supervisor for and maintain Collaborative Practice Agreements with each Nurse Practitioner. In addition to the statutory requirements of the collaborative physician relationship, as supervisor, the Medical Director will:, • Conduct provider meetings and communicate clinical updates., • Conduct monthly 1:1 meetings with the Clinical Nurse Supervisor monthly, or as often as needed., • Provide annual performance evaluations incorporating chart reviews., • Implement corrective actions when necessary., • Support interdisciplinary teamwork across service lines., • Support the professional growth and accountability of clinical staff by identifying performance gaps, guiding corrective action steps, and upholding organizational policies and procedures. When required, collaborate with Human Resources to issue appropriate disciplinary measures in accordance with Care Ring’s standards.Education, Mentorship & Workforce Development, • Mentor Nurse Practitioners, Clinical Nurse Supervisor, Clinical Nurse Coordinator, MedServe Fellows, Patient Service Coordinator and CMA’s., • The Medical Director will ensure that the Nurse Practitioners and the Clinical Nurse Supervisor receive onboarding and orientation, with direct responsibility for their onboarding/orientation, in collaboration with Human Resources and other external partners as needed., • Support Volunteer-bases medical student teaching or precepting., • Mentor college and medical students participating in internships, fellowships or volunteer programs., • Provide a thorough orientation program for new providers that mees the statutory requirements of new collaborative practice agreements and includes but is not limited to a 90-day written review (at minimum) and direct mentorship., • Serve as a role model of professional excellence, ethics and community-centered care., • Responsible for conducting face-to-face annual performance evaluations (at a minimum) on all Care Ring providers, including specialists. This will include review of charts and other necessary data in order to thoroughly review the providers’ effectiveness at following Care Ring’s standards.Medical Policy & Procedural Guidance, • Develop, review and refine clinical policies and protocols., • Ensure alignment with evidence-based guidelines and regulatory standards., • Ensure all medical services meet quality assurance and licensing requirements., • Assist the CEO with requested clinical quality or provider performance standards summaries.Community & Resource Collaboration, • Provide clinical insight for referral pathways and community resource integration., • Participate in selected committees or partnerships within part-time scope., • Represent the organization in medical and public health partnerships as needed within part-time scope.Skills/Qualifications, • MD or DO, board certified in Family Medicine, Internal Medicine or similar. Preferably Family Medicine., • Active NC medical license or eligibility., • 5-10 years of clinical experience preferred., • Experience supervising NP’s or residents strongly preferred., • Strong communication skills and commitment to underserved populations., • Maintain confidentiality regarding patient information., • Proficient in Epic EMR/EHRTime Commitment & Compensation, • 20-25 hours per week, • Position is primarily remote with periodic on-site participation; however, new Nurse Practitioners requiring training must be onsite for oversight and guidance., • Compensation: Hourly or stipend commensurate with nonprofit budget and experience. 4FI8GoRzAC

Job Description Overview Are you looking to make a difference in healthcare? Look no further! MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you. Facility: OrthoCarolina Concord Location: 354 Copperfield Blvd NE Position Type: PRN Work Schedule Details: As needed to cover PTO during the week and on weekends. All hires must be able to attend 7 days of training during the week (M-F). Responsibilities In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary Qualifications Education: • Strong customer service background and focus, • Professional written and verbal communication skills, • Working knowledge and ability to perform accurately and efficiently on computer, • Demonstrated ability to multi-task, • Experience working in a physician practice or other type of medical services office, • Knowledge of medical terminology, • Prior patient collections experience in a medical setting, • Medical records experience, • Bachelor’s Degree

Job DescriptionSalary: $17-$20 per hour Position Summary The Intake Coordinator plays a crucial role in ensuring a smooth and welcoming experience for new patients while maintaining accuracy in insurance verification, scheduling, and patient documentation. This position is responsible for gathering and verifying patient insurance benefits and eligibility, preparing insurance details, and facilitating the onboarding process to help patients feel informed prior to their first visit. The ideal candidate is detail-oriented, organized, and committed to providing exceptional service through clear communication and meticulous documentation. At the core of this role are two key principles: Accuracy and Information. The Intake Coordinator must ensure all collected information is precise and up to date while effectively communicating important details to colleagues to maintain seamless operations within the clinic. Primary Responsibilities The Intake Coordinator begins each day by reviewing and responding to messages in the EHR system and company emails, ensuring all communications are addressed promptly. A significant portion of the morning is dedicated to verifying patient insurance, including eligibility, deductibles, and co-pays, at the point of referral. This verification process must be completed accurately and efficiently to prevent delays in patient care. Throughout the day, the Intake Coordinator assists with front desk duties as well, including greeting and checking in patients, answering inquiries, and coordinating with team members to ensure all intake-related matters are handled smoothly. Additionally, the role involves verifying referrals received via fax and coordinating with the rest of the team to resolve any outstanding questions or concerns. A key aspect of this role is scheduling new patient appointments. The Intake Coordinator proactively reaches out to referred patients, explaining what to expect during their first visit and addressing any concerns they may have. In preparation for upcoming appointments, the Intake Coordinator audits and organizes new patient charts, ensuring all necessary documentation is in order. Maintaining a proactive and organized approach is essential. The Intake Coordinator is expected to manage their workload in a way that allows for seamless coverage of front desk duties when needed. In addition to core responsibilities, the role includes various administrative tasks as assigned, contributing to the overall success and efficiency of the practice. Skills & Qualifications The ideal candidate for this role is highly detail-oriented, with strong organizational and multitasking abilities. Since accuracy in documentation and patient communication is paramount, excellent verbal and written communication skills are required. The ability to work both independently and collaboratively within a fast-paced environment is essential. Experience with insurance verification and medical office administration is preferred. Strong customer service skills are necessary to provide patients with a welcoming and supportive experience from their first point of contact. The Intake Coordinator must also possess problem-solving skills, adaptability, and the ability to navigate electronic medical records and online insurance portals efficiently. Why Join Kinetic Physical Therapy and Wellness? At Kinetic Physical Therapy and Wellness, we are dedicated to providing exceptional patient care and creating a supportive environment for both our patients and our team. The Intake Coordinator plays a pivotal role in ensuring a smooth onboarding process and maintaining operational efficiency. If you thrive in a structured yet dynamic setting where attention to detail and patient interaction are key, this is an excellent opportunity to contribute meaningfully to a growing practice.

Job DescriptionDescription: At Rainbow Pediatrics, we believe every child deserves care that combines clinical excellence with genuine compassion and unwavering dedication. We are seeking a proactive and detail-oriented Referral Coordinator to champion timely, coordinated access to specialty services for our patients and families. In this role, you will help remove barriers to care and ensure each referral is managed with urgency, precision, and professionalism. Ready to make a meaningful impact? Apply today and grow with a team committed to advancing pediatric care! Position Summary: The Referral Coordinator plays a vital role in supporting efficient specialty clinic operations and enhancing the patient experience. This position manages referral workflows, including maintaining specialty schedules and waiting lists, coordinating appointments, securing authorizations as needed, and completing post-visit follow-up. Serving as a key point of contact for families and specialty partners, the Referral Coordinator ensures clear communication, accurate documentation, and a consistently high standard of service. Key Responsibilities: • Maintain ongoing tracking and appropriate documentation of referrals to promote team awareness and ensure patient safety., • Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the practice., • Review details and expectations about the referral with patients., • Assist patients in problem solving potential issues related to the health care system, financial or social barriers., • Ensure that referrals are addressed in a timely manner., • Ensure that patient’s primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health., • Manage documentation with a high level of accuracy and attention to detail., • Maintain strict confidentiality; adheres to all OSHA, HIPAA, and other federal, state, and local guidelines/regulations., • Demonstrate dedication to the mission, vision, values, and goals of the organization., • Regular and reliable attendance including attending monthly staff meetings., • Perform other duties as assigned.Requirements:, • High School diploma or GED, • Minimum of one (1) year of experience in referral coordination, patient access, or healthcare operations, with demonstrated knowledge of scheduling workflows, insurance verification, and authorization processes, • Knowledge of referral coordination, insurance verification, and prior authorization processes, • Strong organizational skills with the ability to manage high-volume workflows, • Excellent communication and customer service skills, • Proficiency in EMR systems, medical scheduling software, and Microsoft Office applications, • Understanding of payer guidelines and HIPAA compliance, • Strong attention to detail and documentation accuracy, • Effective time management and ability to prioritize in a fast-paced environment, • Problem-solving skills and ability to remove barriers to care, • Must have the aptitude and ability to self-direct work This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications.

Job DescriptionDescription: Job Summary: The Advanced Lympha Press Therapy Coordinator performs device deliveries, in-home trials, and provides education to Lympha Press patients for specific geographic territories. Focusing on building a solid relationship with the patient, this role is also responsible for providing positive customer experience. The Lympha Press Therapy Coordinator utilizes company communication and documentation technology in a professional and timely manner. Essential Functions: • Complete Medicare Advantage Trials which include outlining the benefits of our advanced model pump, trialing both our 51 and 52 devices and explaining the out-of-pocket differences for both devices., • Schedule and perform product demonstration which includes taking measurements and providing instructions to patients for the Lympha Press compression device., • Properly size the patient for a correct compression device fit., • Provide education to the patient regarding the use of compression therapy devices in all aspects, including the application of coordinating garments, ensuring proper size and fit, following prescribed protocols and initiating a therapy session., • Effectively communicate patient “rental agreements” and financial responsibility to the company, and verbal instructions and training with both patients and caregivers based on individual needs., • Manage and respond professionally to patient questions and concerns regarding the product and required documentation., • Ensure all scheduled appointments are confirmed in advance, provide details of expectations for the in-home visit, and organize equipment and supplies to effectively educate patients during the visit.?, • Collaborate timely with internal operations teams on order completions and necessary documentation., • Identify, escalate, and communicate patient questions, concerns, or other needs to the patient relations team for follow up on the same day whenever possible., • Utilize company translation resources/partners to eliminate language barriers if applicable., • Perform all work in a manner that maintains compliance with all applicable regulatory requirements including Federal, State, Accreditation and Insurance requirements including HIPAA, non-disclosure, and non-solicitation., • Travel as required to service patients in specific previously outlined geographic territory needs., • Work effectively and professionally with other company employees, managers, and departments. High School Diploma or General Education (GED); minimum of six (6) months related work experience and/or training in healthcare related fields. Professional certification or license preferred but not required. Previous medical device industry experience a plus. Other Requirements: • Effectively manage multiple tasks, adhere to schedules, and exhibit organizational and time management skills., • Self-motivated and self-disciplined and the ability to effectively work independently and meet expectations of the role., • Flexibility to travel to patient homes or health care settings for patient appointments., • Ability to lift and carry objects weighing up to 60 pounds and to sit, stand, bend, kneel, and reach when applicable., • Ability to read printed materials and a computer screen; hearing and speech to communicate in person and over the phone; manual dexterity to perform job functions and stamina to frequently sit for extended periods of time.

Job DescriptionJob Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Pineville, NC, USA Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help, • Directing members to our hearing aid center inside the store, • Interacting with Patients to set them up for hearing tests and hearing aid purchases, • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center, • 30-50 outbound calls daily., • Promote all Lucid Hearing products to members with whom they engage., • Educate members on all of products (non hearing aid and hearing aid) when interacting with them, • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: • Medical, Dental, Vision, & Supplemental Insurance Benefits, • Company Paid Life Insurance, • Paid Time Off and Company Paid Holidays, • 401(k) Plan and Employer Matching, • Continual Professional Development, • Career Growth Opportunities to Become a LEADER, • Associate Product DiscountsQualifications Who you are: • Willingness to learn and grow within our organization, • Sales experience preferred, • Stellar Communication skills, • Business Development savvy, • Appointment scheduling experience preferred, • A passion for educating patients with hearing loss, • Must be highly energetic and outgoing (a real people person), • Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2026 Lucid Hearing Holding Company, LLC • All Rights Reserved

Job Description Job Title: CNA-In ADHC/In Home FLSA Status: Non-Exempt Salary Range: TBD Job Summary: Performs patient care and activities in the Adult Day Health Center and/or In Home as directed. Reports to the Clinical Services Director/Adult Day Health Coordinator when in center. Reports to Senior TLC Home Care Agency Supervisor when providing in-home services. Specifications Education: High school diploma or equivalent preferred but not required. Experience: 1-2 years working as a CNA, with at least 1 years experience working with the frail elderly population. Able to prepare simple meals, perform personal care and housekeeping tasks. Number and Type of Employees Supervised (optional): None Licensure, Registry or Certification Required: Currently listed as CNA (I or II) with NC Nurse Aide Registry and are subject to occupational licensing laws. They must have no substantiated findings of neglect, abuse, or misappropriation of resident’s property in a nursing home. Valid driving license with personal vehicle insurance required. A dependable means of transportation is mandatory. Must meet competency testing requirements consistent with the appropriate occupational licensure laws and regulations. Special Training: Good driving record; able to communicate effectively both verbally and written form; able to lift and turn participants; knowledge of and care of adults with chronic health conditions. Only act within the scope of his or her authority to practice. Meet a standardized set of competencies for the specific position description established by Senior Total Life Care, Inc. and approved by CMS before working independently. Immunizations: Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact Ages of Patients Rendered Care: Neonate/Infant Early Childhood Adolescent Adult Geriatric All Age Groups Key Responsibilities: (*denotes an age-related skill or task) • ADHC/In Home assists with tasks on a plan of care for Participants in the center and/or in the home that have been taught by the appropriate professional personnel., • ADHC/In Home-Provides personal care to participants at Senior TLC or In Home: (bathing, dressing, feeding, toileting, transfers, lifting, ambulation and incontinent care according to the participants plan of care, • In ADHC/In Home -Serves meals according to participant’s specific diets., • In Home-prepare simple meals according to the participant’s specific diet. Performs incidental household services which are essential to the participants care at home and according to their plan of care. Services include but are not exclusive to meal prep, housekeeping, laundry, grocery & errand in addition to personal care., • In ADHC/In Home-Assist with activities in large and small group settings., • ADHC/In Home-Assist on outings/field trips, appointments as needed., • ADHC/In Home-Obtain vital signs and weights per plan of care and as ordered by the physician., • ADHC-Change oxygen tanks upon the participant’s arrival to the center, document change in logbook, and monitor oxygen tank levels throughout the day., • In Home- able to change out oxygen and replace oxygen tubing as needed., • ADHC/In Home- Responsible to report any changes in medical or physical status to Triage., • ADHC/In Home-Performs procedures and treatments as appropriate per certification, and per the participants plan of care, under the supervision of the Center nurse or Agency Supervisor, • In Home- assists participant with self administration of medications which are ordered by their provider and according to their plan of care., • ADHC/In Home-Attends staff meetings, complies with competencies per STLC policies., • ADHC/In Home -Documents services provided and observations on appropriate forms., • On call rotation for home care for weekdays, evenings, weekends and holidays to include Senior TLC holidays.

Job Description Summary The position is the first point of contact for patients at the clinic and the last point of contact prior to patients leaving the clinic. This position is responsible for ensuring that patients are processed in a friendly, professional manner and that all patient demographic and insurance information is accurate and updated each visit. This position is designated as an on-site, patient-facing role. In-office presence is an essential function due to the need for real-time collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data in compliance with HIPAA. Include this language in the essential functions: In-Person Requirement: All essential functions listed below are expected to be performed on-site. ENA has determined that these duties cannot be effectively or securely executed in a remote environment without compromising patient care, data privacy, or operational standards. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications • Work requires two years of related medical clerical experience sufficient to acquire skills in medical terminology, office organization and communications or a completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience., • High School Diploma or GED equivalent., • Assist referral coordinator - 45%, • Scheduling and re-scheduling appointments in EHR – 20%, • Responsible for checking in/outpatients for appointments, lab work, or studies 10%, • Verify insurance and obtain pre-authorization numbers when required -10%, • Updating outlying clinic schedules – 5%, • Point of contact for the medical records department - 5%, • Maintains confidentiality of patients and their medical information., • Detail oriented and excellent records maintenance skills., • Proactive individual with the ability to be a self-starter with strong independent decision-making skills and attention to detail., • Ability to make evaluative judgments., • Ability to function well while involved in multiple tasks., • Ability to concentrate on details and deal with constant interruption., • Skill in organizing resources and establishing priorities., • Demonstrated human relations and effective communications skills are required., • Understand the ethics of confidentiality and the ability to maintain confidentiality of sensitive information., • Employees shall always exhibit tact & diplomacy., • Demonstrated knowledge of Microsoft (MS) Word, Outlook, Teams, and EHR system., • Ability to communicate well with physicians, staff, and the public., • Maintain a positive and professional attitude in all aspects of work from patient care to interaction with co-workers and physicians., • Valid drivers’ license and reliable transportation to provide support to offsite locations as necessary. None Physical Demands • The employee must frequently lift and/or move up to 10 pounds. The employee is expected to use the appropriate tools provided such as hand carts to carry heavier loads., • This position requires eyesight (corrected or uncorrected) that allows the employee to accurately read job related materials, accurately read and record patient related information, and any other functions that require the employee to accurately see data., • Keying of data requires repetitive motion., • While performing the duties of this job, the employee is regularly required to stand and talk or hear., • Work Schedule is Monday- Friday, 8 am to 5 pm with a one-hour lunch. Slight modifications may be made to this schedule with approval from the Site Coordinator., • Work is normally performed in a typical interior/office work environment. The noise level is usually moderate., • Low risk of exposure to blood borne pathogens and OPIM, • Must be able to work overtime hours as needed to accomplish the mission of the organization.

Job DescriptionThe Patient Service Representative (PSR) coordinates across patient care continuum by being the first and most frequent contact with patients, families, providers, and office staff. The PSR assists in coordination of healthcare and patient-centric care management by serving as patient and provider advocate by answering all specific questions, while educating and guiding patients through the complicated process of healthcare. The PSR also follows-up on calls by completing research, solving problems, and contacting various parties to implement solutions. The PSR is a member of the Patient Centered Medical Home healthcare team approach to delivering care in a proactive, planned, and coordinated evidence-based care. The role of the PSR focuses on problem solving, patient advocacy, education and guidance by meeting the patient’s needs and preferences for quality health care. The PSR will report to and receive supervision from the Billing Coordinator. As a PSR, employees will be expected to operate efficiently at either the Front Desk or Call Center. • Front Desk: responsible for check-in and check-out of all patients, insuring complete and accurate patient information, entering billing/encounter information into corporate practice management system accurately and timely, collecting co-payments, deductibles, etc. from patients, and collecting billing information for all payer types., • Provide new and/or established patients with all forms that must to be completed or updated to ensure accurate patient demographic, insurance, financial (Sliding Fee Scale) and UDS information;, • Ensure the completeness of forms, and accuracy of data obtained, are entered correctly into the corporate practice management systems; information will be updated each time patient comes into office to be seen;, • Provide assistance to patients on any questions the patients may have pertaining to their form(s);, • Resolved patient concerns in an effective and timely manner, to include re-routing calls;, • Greet patients in a professional and courteous manner to ensure excellent patient service and satisfaction, which includes face-to-face and/or telephone communications and direct phone calls to the appropriate staff member;, • Scheduling all patient appointments (to include follow-up visits) for individual location(s) in a timely manner and in accordance with corporate production goals;, • Establish medical/dental records for all new patients;, • Verify and obtain all information from the patient regarding demographic, insurance and financial (Sliding Fee Scale) is accurate and all copies of appropriate documentation to support demographic, insurance and financial information is filed in the patient’s medical/dental record;, • Responsible for making sure all the correct administrative and patient care forms are complete and filed in the appropriate order in the patient’s medical/dental records;, • When computer systems are down, retrieve patient medical record for patient visit and provide to the appropriate medical staff and re-file chart upon completion of visit and appropriate signatures have been received;, • When computer systems are down, responsible for printing encounter form at check-in and entering all encounter charges and receipts immediately upon completion of the visit;, • Run and balance corporate practice management system end of day receipt report totals between encounters, batch report (i.e., check conversion, cash and credit/debit card machine) and cash drawer. Run and balance corporate practice management system end of day charge report totals only when computer system is down;, • Complete daily report form for appointments, production, charges, monies collected, batch report totals, drawer start off and petty cash along with corporate practice management system end of the day receipt report totals to Accounting at the close of each day;, • Open mail and distribute mail following all U.S. Postal Service requirements and guidelines;, • Assists in obtaining and maintaining NCQA PCMH recognition;, • Faxing patient correspondence to outside entities from providers. This can include paper or electronic faxes depending on the type of fax;, • Assist with purging of Medical and Dental records as directed;, • Complete daily deposit slip(s);, • Assist billing department in research and follow-ups;, • Responsible for ordering office supplies and keeping work area clean and neat; LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. MATHEMATICAL SKILLS: Ability to apply basic concepts of mathematics and computations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPETENCY/SKILLS REQUIREMENTS: Competency required in the areas of communication, excellent verbal and written skills. Use of computer skills to include Microsoft Word and Excel. CERTIFICATES, LICENSES, REGISTRATIONS: None. OTHER SKILLS AND ABILITIES: Familiarity with effective use of computerized accounting/billing systems. Must be able to use other equipment such as a fax, copier, scanner, and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, stickler for details, sense of personal responsibility for work performance, and a professional attitude. The ability to work without constant supervision and adhere to policies and procedures is a must. PHYSICAL/MENTAL DEMANDS: The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, pay close attention to details, exercise discretion and good judgment, develop options and solutions to crisis and problems, gather and analyze facts, exhibit courteous and professional behavior, deal with stressful situations, and adhere to company policies and procedures.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. RISK CLASSIFICATION LEVEL: II - Job classification level in which employees have potential exposure to blood borne pathogens exists only when rendering minor first aid, which is a collateral function of the job. Powered by JazzHR CQoIiNp6jQ

Job DescriptionDescription: The primary responsibility of the Behavioral Health Support Services Specialist is to assist the SAIOP Counselor with the coordination of services across all levels of patient care. The Substance Use Care Coordinator will support the needs of patients in addiction recovery through providing care coordination through the different levels of care, and assisting in organizing and hosting daily groups, as well as support the clinical lead in care delivery during groups. Individual applicants with experience working within the mental health and substance use treatment field are preferred. Requirements: • Prepare for and receive referrals into the program through maintaining a direct connection to all referral partners, including Vaya, RHA, Supported Detox, and Inpatient treatment programs, such as, Cherokee Indian Hospital, The Balsam Center, ADATC, Swain Recovery Center etc., • Work with LCAS to help deliver SAIOP services. This includes providing UDS to group members, facilitating group when needed and providing coverage for LCAS., • Maintain the CADC/CADC-I license., • Work with the Community Resource Advocate to coordinate services to assist patients in increasing stability factors in their lives through accessing community needs by referring patient to a CRA to establish needed resources., • Support patients in accessing care resources including referrals to behavioral health programming, dental care, and referring to supportive programming like Detox, Recovery Services, and Crisis Services when appropriate., • Support patients by reminding them of scheduled group therapy and other appointments, tracking SAIOP hours and support referral to step down services., • Maintain timely, accurate, and patient specific documentation within the patient’s medical record for each unique encounter with a patient., • Works in collaboration with AMH teammates to provide excellent wrap around services to enhance patient care., • Adhere to AMH ’s policies and procedures; and supports an environment based in mutual respect, using ethical communication with staff and patients., • Adhere to AMH Employee Code of Ethics and maintain professional boundaries with staff and patients and will consult with site supervisors with any questions or concerns., • Will attend all mandatory AMH meetings, and Behavioral Health Team meetings. KNOWLEDGE & SKILLS • Experience and knowledge of community resources, and public benefits., • Have CADC/CADC License, • Excellent interpersonal communication and community building skills., • Skilled at time management, well organized, with ability to meet deadlines, and respond to staff and patient requests in a timely manner., • Proficient with technology, with experience in documenting in Electronic Health Records., • Ability to work within a healthcare setting and relate well to people from diverse ethnic and cultural backgrounds, as well as have a passion for working with at-risk, culturally diverse populations., • Ability to read, understand and follow program guidelines and service materials., • Willingness to work within the clinic schedule and be available for the clinic during hours of operation., • Openness to accepting feedback and willingness to adjust where it is necessary for program adherence and staff and patient safety. Candidates must meet one of the following: • Licensed/certified human services professional (including NC RN) with 4 years relevant experience; or, • Master’s degree in a human services field with 1 year supervised MH/DD/SA experience; or, • Bachelor’s degree in a human services field with 2 years supervised MH/DD/SA experience; or, • Customer service in a medical setting: 1 year (Preferred), • Medicaid applications (Preferred), • At least two years’ experience in the field of Behavioral Health (Preferred), • Knowledge and understanding of community services (Preferred), • Computer skills: 1 year (Required) PHYSICAL DEMANDS AND WORKING CONDITIONS • Sitting for long periods of time working at a computer, • Ability to sustain concentration in a noisy and fast-paced environment, • Possible exposure to communicable diseases, biohazards, toxic substances, medicinal preparations and other conditions common to a clinical setting, • Possible travel within western North Carolina Compensation will be commensurate with experience and education. The position is full-time (40 hours per week), salaried position, exempt from some provisions of the Fair Labor Standards Act (FLSA). The position will be eligible for benefits (e.g. medical, dental, life, short- and long-term disability, retirement) and report to the Behavioral Health Program Manager aka, Clinical Program Supervisor.

Job Description Credentialing Coordinator Medical Practice | Healthcare Administration Job Summary A growing medical practice is seeking a Credentialing Coordinator to manage provider credentialing and enrollment with insurance payers, hospitals, and regulatory agencies. This role plays a critical part in ensuring providers are properly credentialed, compliant, and able to deliver patient care without delays. The ideal candidate is detail‐oriented, organized, and experienced in healthcare credentialing and payer enrollment processes. Key Responsibilities • Manage end‐to‐end provider credentialing and re‐credentialing for physicians and advanced practice providers, • Complete and submit payer enrollment applications (commercial, Medicare, Medicaid), • Maintain accurate provider files, licenses, certifications, and malpractice coverage documentation, • Track credentialing timelines and follow up with payers to ensure timely approvals, • Update and maintain provider information in CAQH, payer portals, and internal databases, • Monitor credentialing expirations and proactively initiate renewals, • Ensure compliance with state, federal, and payer regulations, • Collaborate with billing, operations, and practice leadership to resolve credentialing issues, • Respond to payer audits and credentialing inquiries as needed Qualifications • 2+ years of experience in medical credentialing, provider enrollment, or healthcare administration, • Strong knowledge of insurance payer credentialing processes, • Experience working with CAQH, Medicare, Medicaid, and commercial payers, • Excellent attention to detail and organizational skills, • Ability to manage multiple providers and deadlines simultaneously, • Strong written and verbal communication skills, • Proficiency with Microsoft Office and healthcare systems/portals

Job DescriptionDescription: Our Mission: “Changing lives throughout Eastern North Carolina” The Office Support Specialist ensures that the administrative activities within our agency are run efficiently by providing support to the team and clients we serve. The Office Support Specialist is also responsible for optimizing our office systems and processes so we may carry out our mission efficiently. The Office Support Specialist builds and supports the relationships between our referral sources, our clients/families and our team to enable us to carry out our mission of serving others efficiently. The Referral Coordinator builds and supports the relationships between our referral sources, our clients/families and our team to enable us to carry out our mission of serving others efficiently. CAN WORK MONDAY 7:45AM TO 11AM; TUESDAY-FRIDAY 7:45AM TO 5PM Serve your team members and set them up for success. Support the daily needs of team members by: scheduling and rescheduling of clients (only treatments) obtaining/sending medical history and additional information needed to conduct thorough and excellent therapy services As needed monitor and enter insurance authorizations for Medicaid (Choice PA, HealthyBlue, UHC, AmeriHealth and Wellcare) and private insurances as necessary. Engage your team members with respect and patience while leaning into their communication/personality style. Communicate schedule changes with team members clearly and timely. Manage the schedule deliberately to maintain productivity of team members. Maintain Electronic Health Records Send/receive faxes Monitor cancellations and no-shows to help increase client accountability and the productivity of team members. Collection of copays and monitor patient balances Deliver an amazing experience for clients and referral sources. Greet all clients and answer all incoming calls with a smile : ) Follow up with clients to confirm their appointments on a daily/weekly/monthly basis. Have an understanding of collecting daily co-pays and patient balances and record in Fusion. Wow the client with excellent communication and follow through. Take time to develop a personal connection with our clients and referral sources in ways that are meaningful to them. Maintain and deliver all client forms for compliance with insurance and clinic procedures. Create new client files as needed with detailed information for therapists. Maintain a fun and efficient clinic environment for staff and clients/families. Housekeeping tasks to maintain a clean and efficient clinic environment. Disinfect work spaces daily Organize clinic space Complete laundry and dishwasher tasks as needed Develop and implement strategies for efficient documentation/paperwork flow. Assist in gathering content for social media, website reviews, and client testimonials for marketing and “client spotlights” on a weekly basis (Google reviews). Assist in creating marketing content and surveys (i.e. brochures, flyers, contests, etc.) for referral sources. Assist in the development and production of client and team member events and celebration of holidays/special occasions. Approach your work from multiple perspectives including the clients, therapists, referral sources, etc. Maintain the systems and processes around you; fix them when they don’t work, update them when outdated, and eliminate them when not needed. Ensure compliance with insurance regulations in order to maintain the integrity of our company. Obtain necessary doctor’s orders and documentation necessary to conduct therapy services (IFSP, ISP, etc.). Enter in initial authorizations to Medicaid and other insurances and monitor authorizations on a daily basis. Communicate status of authorizations to therapists. Contact referral sources to follow up on MD orders. Follow up with patients and referral sources when unable to contact for services (within 14 days). Key Performance Indicators: Customer service rating scale/Employee Rating Scale > than 66 All co-pays and payments are accounted for in Fusion with 100% accuracy At least 2 new Google reviews each month At least 1 new testimonial each month Faxes are worked within 12 hours of receiving Insurance authorizations are checked on a daily basis, entered into the system with 100% accuracy, and completed within 24 hours of receiving MD signature Clinic organization is maintained on a daily basis Assist in confirming clients for their appointments (every client is called on holidays-even those with text/email reminders) Appointment changes are communicated with therapists within 1 hour of occurring Monday meeting goals are achieved each week Requirements: CAN WORK MONDAY 7:45AM TO 11AM; TUESDAY-FRIDAY 7:45AM TO 5PM Skills and Qualifications Administrative Skills • Strong organizational skills for managing schedules, insurance authorizations, and patient records., • Proficiency in using Electronic Health Records (EHR) systems., • Ability to multitask and prioritize tasks efficiently. Customer Service • Excellent interpersonal skills to build relationships with clients, referral sources, and team members., • Strong verbal and written communication skills for clear and professional interaction., • A positive and patient demeanor, ensuring a welcoming experience for clients. Technical Skills • Familiarity with fax machines, scheduling software, and office equipment., • Basic knowledge of social media platforms and marketing tools for content creation and reviews. Insurance and Compliance Knowledge • Understanding of insurance processes, including Medicaid and private insurance authorizations., • Familiarity with documentation requirements for medical and therapy services. Problem-Solving and Adaptability • Ability to develop and implement systems to enhance efficiency., • Adaptable to changing schedules and clinic needs while maintaining professionalism. Team Collaboration • A supportive and respectful attitude toward team members., • Willingness to assist in creating a fun, organized, and efficient clinic environment. Education and Experience • High school diploma or equivalent required; post-secondary education or certification in office administration or healthcare management preferred., • Experience in an administrative or customer service role, ideally within a healthcare or therapy clinic setting. Physical Requirements • Ability to perform light housekeeping tasks such as organizing, disinfecting, and completing laundry., • Comfortable working in a dynamic, fast-paced environment. Performance Expectations • Uphold the clinic’s mission: “Informing families, enriching lives, changing futures.”, • Meet key performance indicators such as client satisfaction, timely documentation, and accurate billing., • Ensure daily operational goals, including appointment confirmations and insurance compliance, are met. Workplace Culture • Be an ambassador of the clinic’s values by fostering meaningful connections with clients and colleagues., • Participate in team events and contribute to a supportive and collaborative work environment.

Job Description Job Title: Certified / Registered Medical Assistant – Clinical Coordinator I Department: Endocrinology, WH Smith FLSA Status: Non-exempt About us Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina. Location & commitments Full Time/Part Time/Temporary/Supplemental roles based at our Greenville location, Monday-Friday, 7:30a.m. – 5:30 p.m. Early and late hours required. Overtime may be required to ensure patients are taken care of, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary. Supervision Received: Reports to Clinical Supervisor; Operations or Clinical Manager; Director of Operations. Supervision Exercised: None. Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and dexterity and eye-hand coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment. About the role The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care for and treat patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse, or Supervising Manager. Responsibilities: (This list may not include all the duties assigned.) * Provider’s assistant in the daily clinic assisting providers during office visits and in-office procedures as needed. Services include but are limited to: * Prepping exam rooms for clinical procedures and assisting practitioners with patient care. * Perform accurate measurement of vital signs, including orthostatic blood pressure, temperature, pulse, body weight, height, and complete appropriate health history questions. * Record medications, allergies, pertinent lab work, pharmacy, and PCP (Primary Care Provider) in the EMR * EKG * Wound Care/Dressing Changes * IRIS * Patient Education * Injection Administration * Immunization Management * Prior Authorizations * Population Health and care gap closure * Download Glucose Monitors * Preparing and administering medications under the direction of supervising physicians. * Follow standing orders as directed by department policies (i.e., UA, Flu, Strep tests). * Administer PO medications under direct supervision of the physician. * Orders, stocks, and maintains exam rooms and clinic areas. * Notify patients of lab results. * Assist patients by answering phone calls and refilling medications at the direction of the physician. * Make referrals to other departments and clinics to coordinate patient care. * Disinfect exam rooms between patients. * Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures. Other duties: * Maintains patient confidentially. * Keep management informed of high-risk situations. * Demonstrate appropriate use in cleaning of equipment. * Practice infection control, following OSHA guidelines and office policy. * Maintain Medical Assistant certification and or recertification. If not certified at the time of employment, you will have 90 days to complete certification or employment will be terminated. * Maintain CPR certification. * Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East. * Adheres to department and office policies. Candidate requirements * Graduate of an accredited associate degree Medical Assistant program and current certification through AAMA, NHA, RMA or similar organization is required. Prior healthcare giver experience required. * Experience in electronic medical records (EMR/HER) software required. * Professional demeanor and recognition of privacy considerations for patients and families. * Strong written and verbal communication skills and ability to communicate and interact professionally with others. * Ability to actively listen. * Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English. * Ability to spell, proofread and edit written text. Affirmative Action/EEO statement Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email Disclaimer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Overview Are you looking to make a difference in healthcare? Look no further! MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you. Facility: OrthoCarolina Fort Mill Location: 601 S. Sutton Road Fort Mill, South Carolina Position Type: Part-Time Work Schedule Details: Monday & Tuesday 7am-7pm; option to pick up more hours if willing to float to OrthoCarolina Indian Land and Ballantyne Responsibilities In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary. Qualifications Education: • Strong customer service background and focus, • Professional written and verbal communication skills, • Working knowledge and ability to perform accurately and efficiently on computer, • Demonstrated ability to multi-task, • Experience working in a physician practice or other type of medical services office, • Knowledge of medical terminology, • Prior patient collections experience in a medical setting, • Medical records experience, • Bachelor’s Degree

Job Description Job Title: Certified Medical Assistant – Clinical Coordinator I FLSA Status: Non-exempt About us Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina. Location & commitments FT/PT/Temp/PRN role based at our Greenville (other) location, Monday-Friday, 8a.m. – 5 p.m. Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary. Supervision Received: : Reports to Clinical Supervisor; Operations or Clinical Manager; Director of Operations. Supervision Exercised: None. Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and dexterity and eye-hand coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. About the role The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care for and treats patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse or supervising clinical manager. Responsibilities: (This list may not include all of the duties assigned.) • Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures., • Assists patients to exam room and prepares patients for examination. Identifies patients with special needs., • Perform accurate measurement of vital signs, including blood pressure, temperature, pulse, body weight, height, and complete appropriate questioners., • Record all allergies, medications, and pertinent lab work on flow sheets., • Orders, stocks, and maintains exam rooms and clinic areas., • Disinfect exam rooms in-between patients., • Performs related and delegated tasks, taking and relaying messages and directing patient flow., • Assist patient to complete health history., • Ear lavage, • Preparing and administering medications under the direction of supervising physicians., • Notify patients of normal lab results., • Prepping exam rooms for clinical procedures and assisting practitioners with patient care., • Assisting physicians during routine checkups and other physical exams as needed., • Complete Clorox 360 training, • Follow standing orders already entered in the patients EMR (UA, Flu, Strep), • Update the patients EMR with standing orders for tests if needed. (UA, Flu, Strep), • Administer PO medications under direct supervision of the physician., • Administer orthostatic blood pressures., • The ability to work as a provider’s assistant in the daily clinic., • Assist patients by answering phone calls and refilling medications at the direction of the physician., • Maintains patient confidentially., • Perform errands as delegated by station supervisor., • Keep clinical supervisor informed of high-risk situations., • Demonstrate appropriate use in cleaning of equipment., • Practice infection control, following OSHA guidelines and office policy., • Maintain Medical Assistant certification and or recertification. If not certified at the time of employment, will have 90 days to complete certification or employment will be terminated., • Maintain CPR certification., • Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East. Graduate of an accredited associate degree Medical Assistant program and current certification through AAMA, NHA, RMA or similar organization is required. Prior healthcare giver experience required • Experience in electronic medical records (EMR/HER) software required., • Professional demeanor and recognition of privacy considerations for patients and families., • Strong written and verbal communication skills and ability to communicate and interact professionally with others., • Ability to actively listen., • Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English. Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email Disclaimer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionDescription: Carolina Braces is a thriving practice, dedicated to providing high-quality dental care. Our team is committed to creating a welcoming environment for patients while offering comprehensive dental services to meet the needs of individuals and families. Position Overview: We are seeking a motivated and detail-oriented Dental Financial Coordinator to join our team. This key role will ensure the financial health of the practice by managing patient accounts, coordinating billing and insurance processes, and providing exceptional service in financial matters. The Dental Financial Coordinator works closely with patients and staff to help navigate the complexities of dental insurance and payment options. Key Responsibilities: • Patient Financial Consultation: Clearly communicate financial obligations to patients, including treatment costs, insurance coverage, and payment plans., • Insurance Claims Management: Submit and track insurance claims, ensuring accurate and timely filing to maximize reimbursements., • Billing and Invoicing: Generate patient statements, process payments, and follow up on unpaid balances., • Payment Plans: Work with patients to create manageable payment plans and provide options to help them meet their financial responsibilities., • Accounts Receivable: Monitor and manage accounts receivable, ensuring timely collection of balances., • Reporting: Prepare financial reports for the practice, including accounts receivable summaries and insurance collection data., • Patient Communication: Act as a liaison between patients and insurance providers, resolving any discrepancies or issues related to coverage and billing., • Proven experience in a dental or medical office, particularly in financial coordination or billing roles., • Strong knowledge of dental insurance, billing, and coding practices., • Excellent communication skills, both written and verbal., • Proficiency in dental practice management software, • Strong organizational and time management skills., • Ability to work independently and as part of a team., • Competitive salary, • Medical, Vision, Dental, • PTO/Holiday Pay, • 401k with match, • Positive, team-oriented work environment., • Opportunity to make a meaningful impact on patients’ financial experience.Requirements:

Job DescriptionDescription: The Security Guard is responsible for ensuring a safe and secure environment for patients, visitors, and staff at our medical clinic. This role involves monitoring building access, patrolling the premises, responding to incidents, and enforcing clinic policies and procedures. The ideal candidate will exhibit professionalism, sound judgment, and the ability to remain calm and effective in high-pressure or emergency situations. Reports to: Practice Supervisor and or the Facility and Fleet coordinator KEY ACCOUNTABILITIES • Conduct foot patrols around clinic premises (interior and exterior) on a regular basis to identify and report safety and security concerns., • Report any property deficiencies such as repairs needed to the practice supervisor., • Respond promptly to alarms, disturbances, or emergency situations such as medical emergencies, aggressive behavior, or unauthorized access., • De-escalate conflicts and assist in managing disruptive patients or visitors with professionalism and discretion., • Uphold and enforce company policies, security protocols, and legal regulations., • Enforce clinic policies regarding safety, parking, smoking, and visitor conduct., • Work closely with medical and administrative staff to ensure a safe and supportive environment for patient care., • Assist with crowd control and parking during busy periods or special events., • Contact and coordinate with law enforcement or emergency responders when needed., • Operate and maintain electronic security system., • Ensure all entrances and exits are secure after operating hours., • Report all pertinent issues and incidents to the Practice Supervisor, Compliance Coordinator, Facilities & Fleets Coordinator, or other Operations staff as appropriate., • Maintain detailed incident and activity logs as required., • Travel between clinic sites, community-based outpatient settings, or other locations as required. Requirements: SKILLS • Strong written and verbal communication skills., • Skill in exercising a high degree of initiative, judgment, discretion and decision-making to achieve program goals., • Skill in establishing and maintaining effective working relationships with colleagues, subordinate staff, patient and the public. Skill in organizing work, delegating and achieving goals and objectives, • Excellent interpersonal skills and empathy towards patients, as well as strong communication skills, critical thinking skills, the ability to handle stressful situations, the capacity to function independently and the ability to document meticulously., • A valid driver’s license with clear driving record. ABILITIES • Ability to manage and relate well to people from diverse ethnic and cultural backgrounds, as well as have a passion for working with at-risk, culturally diverse populations., • Ability to read, understand and interpret program guidelines and service materials., • Ability to make swift, informed decisions during incidents or emergencies, prioritizing safety and security., • Ability to stand, walk, and patrol for extended periods, and respond quickly in emergencies., • Willingness to work flexible hours in order to meet the organization’s needs/demands. EDUCATION/EXPERIENCE • High school diploma or equivalent required., • BLS (Basic Life Support) certification required., • Previous security or law enforcement experience in a healthcare setting preferred., • Security guard license preferred or must secure license with in 30 days of hire date. PHYSICAL REQUIREMENTS • Seeing: Must be able to read hand-written and printed material, as well as use computer, fax machine, copier and other office equipment., • Hearing: Must be able to hear well enough to communicate by phone and in person. Good hearing is necessary to receive detailed information through oral communication and to make fine discriminations in sound., • Standing/Walking/Mobility: This position requires standing for prolonged periods of time, walking, and bending., • Hands & Fingers: This position requires manual and finger dexterity and eye-hand coordination for easy and skillful use of hands when working with and performing normal office duties and responsibilities., • Lifting: Occasional moving and lifting objects up to 60 lbs. WORK ENVIRONMENT Work will be performed in a wide range of settings including but not limited to, including the medical clinic; group/individual or family appointments; in community-based outpatient settings, community agencies; or in transport vehicles. Work areas are often noisy, irregular and unpredictable and can be stressful at times. Patients demonstrate varying levels of recovery and symptoms. DISCLAIMER: The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.