Senior Product Manager - Message Composition
5 days ago
Chicago
At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. You will join a team responsible for the continued evolution of Braze's messaging composition experience and infrastructure. This Senior PM owns the marketer and developer experience for content creation tools at Braze, ensuring the platform's core messaging frameworks are scalable, stable, and highly performant for all product teams. You will be responsible for leading discovery and delivery of best-in-class features designed around the needs of marketers, and play a major role in growing the composition experience product through its next growth phase. Braze operates at a massive scale, delivering trillions of messages per year across thousands of platforms and channels. Providing marketers with the best composition experience is a must. A successful candidate will be curious, strategic, organized, data-driven, creative, and customer-focused. Key responsibilities: • Lead Framework Strategy: define the multi-quarter strategy and roadmap for core composition frameworks (Liquid, Beefree, Monaco), balancing new feature requests with long-term architectural health, • Drive Internal Velocity: act as the internal PM champion for Engineering and Design, prioritizing investment in tools (Media Library, Content Blocks) that accelerate their ability to compose and deploy sophisticated messages across all channels, • Shape the AI integration framework that powers content generation and composition, positioning the suite for next-generation agentic workflows, • Own Framework Governance: manage the lifecycle of our core frameworksdriving key upgrades while keeping the system stable and scalable, • Evolve Content Architecture: make Braze's content building blocks more reusable and cohesive so teams can build advanced campaigns without extra engineering work, • Measure What Matters: track metrics like framework adoption, speed gains, and friction reduction to show COMPI's impact across PDE, • Partner to Deliver: work closely with Product, Engineering, and Design leads to scope, prioritize, and execute on the composition infrastructure roadmap, • An experienced builder with 5+ years of Product Management experience, • You have a proactive, positive, can-do attitude. You consistently drive projects to successful completion, measure success, and proactively seek opportunities to enhance both processes and products, • Deep understanding of web application architectures, content frameworks, and API ecosystems, • Familiarity with composition frameworks (e.g., Liquid, Beefree, Monaco, or similar modular UI/content builders), • Working knowledge of Generative AI technologies - including LLMs, embeddings, content generation APIs, and integration patterns, • Ability to partner effectively with engineering on system design and platform scalability decisions, • Comfort defining success metrics, adoption KPIs, and driving outcome-based delivery, • Bonus Qualifications:, • Experience owning developer-facing tools, SDKs, or frameworks (e.g., APIs, internal component libraries, content management systems), • Ability to think abstractly and architecturally about content #LI-Hybrid From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Competitive compensation that may include equity, • Retirement and Employee Stock Purchase Plans, • Flexible paid time off, • Comprehensive benefit plans covering medical, dental, vision, life, and disability, • Family services that include fertility benefits and equal paid parental leave, • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend, • A curated in-office employee experience, designed to foster community, team connections, and innovation, • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching, • Employee Resource Groups that provide supportive communities within Braze Braze is proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In's Best Places to Work. In 2024, we were included in U.S. News & World Report's Best Companies to Work For (Top 10%) and recognized in Great Place to Work's Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK's Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, So Paulo, Seoul, Sydney and Tokyo not to mention our employees in nearly 50 remote locations. Braze is an equal opportunity employer. At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.