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Product operations jobs in California

Are you a business? Hire product operations candidates in CA

  • Remote Customer Support Specialist
    Remote Customer Support Specialist
    1 month ago
    $40000–$55000 yearly
    Part-time
    Westlake Village

    Option Funding, Inc is a leading financial services provider dedicated to delivering innovative funding solutions to our clients. We pride ourselves on exceptional customer service and a commitment to helping businesses achieve their financial goals. Job Description: We are seeking a dedicated and customer-focused Support Specialist to join our team. The ideal candidate will assist clients remotely with inquiries, provide solutions to their problems, and ensure a positive experience with our services. This role involves handling customer communications via phone, email, and chat, and collaborating with other departments to resolve issues efficiently. Key Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and chat., • Provide accurate information about our funding products and services., • Assist clients in troubleshooting issues and resolving concerns., • Document customer interactions and update account information accurately., • Collaborate with sales, technical, and operational teams to ensure customer satisfaction., • Follow up with clients to ensure their issues are resolved and they are satisfied with our service., • Identify opportunities to improve customer experience and suggest process improvements. Qualifications: • Proven experience in customer support, client services, or a related role., • Excellent communication and interpersonal skills., • Strong problem-solving skills and patience., • Ability to work independently and as part of a team., • Familiarity with financial services or funding solutions is a plus., • Proficiency in CRM software and MS Office Suite. Benefits: • Competitive Salary Packages, • Flexible Work Arrangements (Remote or Onsite options), • Health, Dental, and Vision Insurance, • Paid Time Off (PTO) and Holidays, • Career Development and Training Opportunities, • Performance Bonuses or Incentives, • Retirement Plan Options (such as 401(k)), • Employee Assistance Programs

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  • Retail Manager
    Retail Manager
    2 months ago
    $59000–$79000 yearly
    Full-time
    Compton

    Are you a results-driven leader who thrives in a competitive environment? You will be led by experienced leadership in our top-performing telecommunications company in the Los Angeles area. We are looking for a proactive, goal-oriented Store Manager to drive sales, lead a high-energy team, and deliver an exceptional customer experience. In thisretail setting, you’ll oversee daily operations, motivate your team to exceed targets, and ensure every customer walks out confident and satisfied. If you’re ready to hunt for new opportunities, coach winners, and deliver results, we want you leading our store. The majority of your customer base will lead to upselling your products! Sales & Business Growth • Lead the team to consistently exceed sales targets, • Analyze results, identify opportunities, and implement action plans for growth, • Recruit, train, and develop a top-performing sales team, • Drive accountability through regular coaching, goal setting, and performance reviews, • Oversee all daily operations to ensure efficiency, profitability, and brand excellence, • Execute merchandising, inventory, and promotional strategies that drive revenue, • Ensure a premium customer experience that drives loyalty and retention, • Quickly resolve escalations to protect customer satisfaction and store reputation, • · 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Proven success in driving sales performance and leading high-performing teams., • Strong leadership, communication, and coaching skills., • Analytical and problem-solving abilities with experience using performance metrics., • Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred., • High school diploma or GED required; Associate or Bachelor’s degree preferred., • Flexible schedule availability, including evenings, weekends, and holidays., • Medical, Dental, Vision, 401(k), • Paid training and onboarding, • Internal promotions & advancement opportunities, • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Paid training

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