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We’re on a mission to eliminate every software bug in the world. Companies spend over $70 billion a year on software testing…with not-so-great results. Bugs continue to wreak havoc on customers and prevent companies from achieving their goals. QA Wolf is the first QA solution that guarantees automated test coverage. We help world-class teams ship faster and more confidently and are the top rated QA solution on G2. QA Wolf is backed by top-tier venture capital and industry leaders including Scale, Inspired Capital, and founders of PayPal and AngelList. The founding leadership team brings experience from Amazon, Bridgewater, ZipDrug, and more. QA Wolf is headquartered in Seattle and is a remote-first team. We are looking for a strategic, revenue-owning Customer Success Manager (CSM) to join our team. Location: Remote in US, UK, or Canada* We are looking for someone who: * Has 3+ years of experience as a Customer Success Manager or Account Executive managing full-lifecycle relationships in a technical SaaS environment with multiple stakeholders * Has proven success carrying a quota for renewals and/or expansions, with a strong track record of driving retention and growth * Is skilled at engaging VP- and C-level stakeholders, particularly in Product, Engineering, and QA * Thrives in early-stage startups where adaptability, ownership, and initiative are key * Thinks strategically and connects product value to customer business outcomes * Shares our values Things you will do: * Manage a portfolio of 20–25 customers across onboarding, adoption, renewal, and expansion * Understand customer goals and workflows to drive outcomes and long-term value * Serve as a trusted advisor on QA and automated testing best practices * Create and execute success plans that clearly link product usage to business impact * Build and maintain alignment with technical and executive stakeholders * Identify risks early, handle objections, and manage escalations with clarity and urgency * Collaborate with sales, product, and engineering to share feedback and improve the customer experience * Own forecasting, renewals, and expansion opportunities across your accounts * Deliver against targets for Net and Gross Dollar Retention (NDR/GDR) We offer great compensation and many other benefits including: * Compensation * USD: $100K–$140K base | $120K–$180K OTE * CAD: $137K–$191.8K base | $164.4K–$246.6K OTE * GBP: £78K–£109.2K base | £93.6K–£140.4K OTE * 100% Medical, dental, and vision * 28 days of personal time off (PTO) * A remote-first culture allows you to work virtually anywhere Our Values ✨ Make magic. We want to build a magical product for our customers and magical place to work. Magic is striving for better than the best. Working with exceptional colleagues is exciting, inspiring, and the most important factor for creating a magical place to work. 📖 Be open. Being open provides context people need to make great decisions. Openness builds trust, showing progress creates momentum, and open learnings from failures help us get better. 💪 Have freedom and ownership. Giving people freedom instead of developing processes to prevent them from using their own judgement, creates better decision making and accountability. To give people freedom they must have the skills, context, and ownership mentality to solve problems self-directed. 💥 Deliver impact fast. Creative mavericks are motivated by doing great work, not by being told what to do. By creating a magical environment to attract talented people, by being open and providing context to make great decisions, then we can provide freedom and ownership for people to do great work and deliver impact fast. Learn more about our Mission and Values ___. Our Interview Process (Fast, Thoughtful, and Built for Builders ): * 30-minute intro with our Recruiting team — we’ll align on experience, goals, and what excites you * Technical conversation with Customer Success Leadership — a deeper dive into your technical expertise and how you approach real-world CS challenges * Take-home challenge — show us how you build relationships, dive deep with customers, and drive outcomes * Take-home review with Leadership — a mock CS call and deeper discussion on what it would look like to join the team * Final chat with the Hiring Manager — ensuring strong alignment on expectations, impact, and long-term growth * Offer + welcome to the team 🎉 Note: This is a fully remote position. However, all candidates must be physically located in and have legal authorization to work in the United States, Canada, or the United Kingdom, without the need for employer-sponsored work authorization, now or in the future. At this time, we are not sponsoring visas (e.g., H-1B, TN or E-3 in the United States) or supporting related work authorization.

OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: * Ready to run * Hungry and driven by urgency * Exceptional at what they do, with low ego * Comfortable operating in motion As an Agentic Platform Engineer at OnePay, you will build the core platform services and developer frameworks that power large-scale, distributed systems and enable the next generation of intelligent, agent-driven applications. * Design and operate platform-oriented core services that support high-scale distributed systems across OnePay’s product ecosystem * Architect, build, and manage Kafka-based event streaming systems that power real-time data flows and mission-critical financial workflows * Develop internal developer tooling and shared infrastructure that improve velocity, reliability, and observability across engineering teams * Build and evolve frameworks that support the construction and orchestration of agentic applications, enabling intelligent, automated workflows across products * Partner closely with engineering, data, and AI teams to solve complex distributed computing challenges in a secure, cloud-native AWS environment * 7+ years of experience in software engineering within fintech, cloud infrastructure, or large-scale distributed systems environments * Strong hands-on experience designing, operating, and scaling Kafka-based event-driven architectures * Deep expertise in distributed systems, asynchronous processing, and high-availability platform services * Production experience in AWS cloud environments and building cloud-native infrastructure * Experience building developer platforms, internal tooling, or frameworks that enable other engineers to move faster * Drive and proactivity - everyone here is a builder and executor We use Node and TypeScript on the server, leveraging the NestJS framework within a microservice-oriented architecture running on Kubernetes and AWS. On the client side, we build and ship product features for iOS, Android, and web platforms using React Native. While you don’t need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. * Competitive base salary, stock options, and health benefits from Day 1 * 401(k) plan with company match * Remote-friendly (US), flexible time off (FTO), and opportunities for growth * A high-growth, mission-driven, inclusive culture where your work has real impact * Initial Interview with Talent Partner * Technical or Hiring Manager Interview * Team Interview * Executive Interview * Offer! To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at .

The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Über die Position / About the job: Für den Ausbau unserer Salesforce suchen wir daher dich, eine/n Sales Acquisition Manager (all genders) – Enterprise Sales. In dieser Rolle bist du ein wichtiges Mitglied in unserem auf Skalierung ausgerichteten Vertriebsteam und machst aus Interessenten begeisterte collect.AI-Kunden. Was dich erwartet / What to expect: • Du führst eigenständige Outbound Aktivitäten durch, • Du überzeugst jede Woche potenzielle Kunden in (Online-)Produktdemos und Discovery-Calls von den Vorteilen unserer Lösung für ihr Business, • Du führst in hoher Frequenz (Online-)Produktdemos mit Expert:innen aus den Fachbereichen Finance, Compliance, IT, Vertrieb und Marketing durch und vermittelst ihnen effektiv die Vorteile unserer Lösung, um ihr Geschäft voranzubringen, • Du zeigst unseren Kunden, wie sie mit unserer Lösung ihren Cashflow, die Kundenzufriedenheit und -loyalität sowie die Reliabilität ihrer Liquiditätsplanung deutlich steigern können und führst sie gezielt zum Vertragsabschluss, • Du schließt deine Mission erfolgreich ab, wenn der Deal abgeschlossen ist, und danach übernehmen deine Kolleg:innen im Customer Success und das Key Account Management für die Langzeit-Kundenbetreuung, • Von Zeit zu Zeit betrachtest du Messen und Events als dein „Jagdrevier“ Das bringst du mit / That's what you bring to the table: • Du bringst 3-5 Jahre praktische Erfahrung als Account Executive oder Sales Manager bei einem SaaS- oder Payment-Solution-Provider im Enterprise-Segment oder aus der Energiewirtschaft mit, • Du hast Erfahrung im Umgang mit CRM-Software, bevorzugt HubSpot, sowie LinkedIn Sales Navigator und anderen Sales Enablement-Lösungen, • Du zeichnest dich durch eine positive Einstellung, Leidenschaft für Vertrieb, vorbildliche Arbeitsmoral sowie Ergebnisorientierung aus, • Um in dieser Position erfolgreich zu sein, brauchst du ein hohes Energielevel sowie eine brennende Leidenschaft für Sales & New Business, • Du hast idealerweise ein Netzwerk mit Kontakten in die Energiewirtschaft, • Du beeindruckst deine Kolleg:innen immer wieder aufs Neue durch die Präzision deiner Einwandbehandlung, deine ergebnisorientierte Gesprächsführung sowie deine Abschlussstärke, • Werde Teil eines internationalen Teams aus Technologie- und Business-Expert:innen, • Dein Gehalt setzt sich aus einem Fixgehalt und einem variablen Gehalt zusammen, • Genieße ein modernes Büro mitten im pulsierenden Herzen von Hamburg, • Gestalte dein flexibles Arbeitsumfeld mit der Möglichkeit, innerhalb der EU remote und mobil zu arbeiten, • Profitiere von attraktiven Corporate Benefits & FutureBens Vergünstigungen, • Erhalte einen Zuschuss zum Deutschlandticket, • Sichere dir einen monatlichen Zuschuss zum Lunch, auch im Home-Office, • Greife uneingeschränkt auf die E-Learning-Welt von UDEMY Business für deine berufliche und persönliche Weiterentwicklung zu, • Bleib aktiv mit einer Urban Sports Mitgliedschaft (M oder L) Über uns collect.AI offers an intelligent SaaS platform that is designed to revolutionize the way European enterprises liquify their assets. Our cutting-edge AI-driven technology streamlines cash-flow optimization, ensuring a world where all receivables are reliably transformed into liquidity. The SaaS solution automates, personalizes and elevates customers' accounts receivable management processes to optimize collections and costs while improving customer satisfaction. collect.AI provides a platform which enables customers to build industry-specific accounts receivable management processes in a flexible way. Smart assistants and smart insights support in taking the best data-driven decisions along the way. The platform can be seamlessly integrated with existing system landscapes. Join the future of smart, fast, and efficient liquidity management, join the collect.AI team and experience unprecedented personal growth and a fun place to work.

Description Title: Executive Director, Foundation for Homan Square Employee Status: Full Time - Exempt Salary: Grade 8 Starting range of $124,000 - $155,000 Reports to: Executive Director, Chicago Metro Region Matrix Reporting: Foundation for Homan Square Board of Directors Department: Place Based Initiatives Location: Chicago Hybrid Remote: In office: T/W/TH and other days as required Requirements The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. IFF manages the Foundation for Homan Square, a non-profit, community-based organization formed in 1995 to oversee the Homan Square redevelopment plan. FHS serves as an umbrella organization managing initiatives and properties on the Homan Campus, including the Homan Square Community Center, The Charles H. Shaw Technology and Learning Center, and the Nichols Tower, as well as over 300 units of affordable housing. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset rich and as experts in their own stories. Basic Job Function The Executive Director (ED) of the Foundation for Homan Square is the primary leader responsible for overseeing the strategic, operational, and financial management of the organization. In partnership with the FHS Board of Directors, staff and community stakeholders the ED will drive the mission, vision and goals of FHS. This position requires a dynamic leader with expertise in strategic planning, community engagement, fundraising, and the ability to collaborate with diverse teams, particularly those working on complex real estate development projects. The ED will advance community engagement and foster collaborations in the Homan Square community, as well as the broader North Lawndale and East Garfield Park communities, in alignment with FHS’s mission and its strategic plan. The ED will coordinate all activities related to FHS as one of IFF’s Placed Based Initiatives, including asset management to maintain strong residential and commercial tenant relationships and supporting IFF’s Community Development Solutions team in executing real estate development projects that align with FHS’ strategic plan. As the identified leader of FHS, the ED will manage the FHS Board; advisory committees; community relations, and public relations efforts, including interactions with elected officials and government stakeholders. The ED will be responsible for shaping and stewarding the long-term vision for Homan Square, while maintaining a comprehensive understanding of FHS’s current and future commercial and housing assets as well as its business operations. IFF seeks candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. The successful candidate will have executive level experience in nonprofit management, a deep understanding of community development, and a demonstrated ability to lead and inspire others. The ED must be a forward thinking, collaborative leader dedicated to fostering an inclusive and supportive organizational culture and improving the community’s quality of life. Core Responsibilities: 1. Leadership and Strategy • Lead the development and execution of FHS’s strategic goals and workplan objectives, ensuring alignment with community needs and the FHS mission., • Collaborate with the Board of Directors and IFF Core Team on the execution of strategic plans and implement workplans., • Coordinate and staff the FHS Board of Directors and Community Advisory Committees including setting schedules, developing and sending materials, and coordinating other IFF staff when needed., • Work with IFF’s Asset Management, Community Development Solutions, Finance Department and External Affairs departments to develop a strategic planning framework that fosters a shared vision for future community development in Homan Square., • Provide strategic guidance and collaboration to IFF Community Development Solutions and Asset Management staff to inform the development and implementation of real estate projects, management of real estate assets, and strong customer service with residential and commercial tenants. Ensure alignment with FHS’s long term strategic plans for facility usage and development., • Develop and coordinate the Homan Square Leadership Council to provide a liaison and reporting/advising relationship between the executive leadership of Homan Square campus providers and FHS Board and Community Advisory Committee, IFF leadership, and other staff members. Organize meetings and other activities to develop and nurture client engagement and ensure strategic support of FHS’ management goals and future development. Responsible for working closely with nonprofit tenants of the campus to maximize coordination of services and ensure nonprofit leaders can inform and contribute to the ongoing development of the campus and community. 2. External Relationships and Advocacy • Public Engagement. Serve as Primary spokesperson for FHS to the press, government, funders, the public, and others as needed., • Build and maintain relationships with community leaders, local government officials, funders and other stakeholders to advance FHS initiatives., • Community Engagement. Responsible for initiating, convening, coordinating and implementing all community residents and customer engagement activities including community empowerment and engagement and customer marketing and recruitment for community development projects. Plan and implement community building and organizing campaigns with residents and organizations and to connect the campus to the greater North Lawndale community., • Represents FHS within the greater North Lawndale/East Garfield Park communities, and citywide, to advance community development goals and strategies on the west side and within the Homan Square target community, including membership on community Boards and other organizations., • Community Development Advocacy. Monitor neighborhood and broader community development trends, advocating for policies and projects that advance FHS’s mission and vision, • Communications Planning. Works with IFF External Affairs staff to develop and implement ongoing communications and resource development plans needed to support the campus and IFF’s work in the community. 3. Operations and Management • Program Management. Oversee the development, implementation and evaluation of programs and services that align with FHS’s mission, community needs, and strategic plans., • Staff and Vendor Oversight. Manage, monitor, and support staff and vendors, ensuring all are held accountable for performance and organizational outcomes., • Work with IFF staff to maintain a knowledge and understanding of both current and future FHS commercial and residential operations and assets including tenant relationships, housing concerns, financial and budgetary matters and future expansion and development. Attend and participate in appropriate meetings, phone conferences, email updates and briefings related to maintaining a high level understanding of FHS business matters and IFF’s strategic goals., • Facility Management Oversight. Serve as thought partner to Facility management personnel on building capital improvements, maintenance plans and safety., • Legal and Risk Management. Work with legal counsel to mitigate risk, handle any legal issues, and protect FHS’s interests. 4. Financial Oversight • Fundraising Strategy and Execution. In collaboration with the IFF team, participate in the development and execution of fundraising strategies, including donor prospecting and cultivation. Maintain relationships with key donors and partners and increase revenue to support FHS’s initiatives. Fundraising plans should address both annual operating and long-term capital requirements, • Budget and Financial Management. Oversee the financial health of the FHS by developing and managing budgets in partnership with the FHS CFO. Monitor cash flow and expenses, ensuring resources are allocated appropriately and budget projections are realistic and attainable., • Reporting. In partnership with FHS CFO, provide the Board with regular financial reports and updates on organizational performance. 5. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 8. Perform other projects as assigned. Performance Measures: 1. Successful completion of strategic activities and projects according to goals set forth in annual work plan. Responsiveness to new activities and projects that emerge or are assigned, and the ability to advance these successfully., 2. High level of satisfaction of FHS Board, Community Advisory Committee members, campus partners and target area residents with respect to coordination of meetings, events, activities and communications., 3. High level of satisfaction of IFF Community Development Solutions, Asset Management, and other internal IFF teams with respect to coordination and performance of agreed upon supports., 4. Written and oral presentations are clear, well organized, comprehensive and persuasive. Appropriate supporting material and visual aids are well utilized and enhance the presentation., 5. Fundraising opportunities are developed and funding goals are met., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Models personal accountability that promotes ownership and engagement., 8. Builds and maintains effective working relationships with colleagues, peers and team members., 9. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community. Position Qualifications: Education: Master’s Degree preferred, preferably in nonprofit management, community development, urban planning or studies or business. Previous Experience: At least 7 years of executive leadership experience and involvement with community engagement or organizing, community development, and, leadership development. Special Knowledge & Skills: • Knowledge of the greater North Lawndale community, its nonprofit organizations and elected officials is preferred., • Exceptional interpersonal and customer service skills., • Some fundraising experience is preferred Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: Hybrid workplace Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required for this role. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Overview esVolta, LP is a leading developer, owner, and operator of utility-scale energy storage projects across North America. We are at the forefront of the fast-growing battery energy storage market, and our projects are helping to transition the nation’s electric grid to a cleaner and more reliable future. Our storage projects provide major utilities with a multitude of important services including reliable fast-ramping capacity, energy and ancillary grid services including renewable energy integration support. esVolta is independently owned, and we are among the largest players in the US energy storage sector with about 2.0 GWh of projects in operation or construction, and 25+ GWh in the development pipeline. We are headquartered in Newport Beach, California, with employees in multiple regions across the U.S. Our diverse management team has many decades of experience in the renewable energy, utility, and independent power sectors. esVolta is an innovative industry leader in development, design, construction, financing, and management of utility scale energy storage projects. At esVolta, every employee makes an impact on the company’s growth and profitability, every day. We have a fast-paced, high-performance and team-oriented culture. We value quality of life and flexibility for our employees and strive to help our team members achieve their career goals. About The Role We are seeking individuals to join as join as a Senior SCADA Systems & Integration Engineer to support the execution and operation of utility‑scale battery energy storage projects, from late-stage development through long‑term operations. The Senior SCADA Systems & Integration Engineer will report to the Operations Engineering Director, and will work across the organization, supporting the design, integration and operations of controls and monitoring systems associated with grid connected BESS projects. Core Responsibilities • Provide engineering support throughout construction, commissioning, and ongoing operations of BESS facilities., • Lead instrumentation and controls (I&C) commissioning activities, ensuring proper system integration, validation, and performance prior to commercial operation., • Lead SCADA operational support for utility‑scale BESS plants, including system monitoring, troubleshooting and coordination with OT/IT teams to manage networked systems, cybersecurity considerations, and associated software and firmware updates., • Manage and troubleshoot substation RTAC and relay issues, including pulling event logs, optimizing RTAC logic/code, and coordinating corrective actions with internal teams and external partners., • Develop and maintain engineering processes, procedures, and technical standards for controls, SCADA, communications, and substation integration., • Define design criteria and Scopes of Work, ensuring EPC and engineering compliance with company, investor, owner’s engineer, off‑taker, and utility requirements for control systems, SCADA, and communications., • Support and validate engineering studies, plans, specifications, calculations, design documents, and performance assessments for instrumentation, controls, and remote monitoring systems., • Coordinate with Performance Engineering and Asset Management to incorporate remote data, reporting, and operational requirements into EMS/SCADA systems., • Recommend alternative technical solutions to support project and business needs., • Support root‑cause analysis for plant performance issues.Quality Assurance, • Contribute to the development of the necessary systems and processes to ensure optimum SCADA and integration for control and monitoring systems through each step of project, development through operations.Safety, • 5+ years of experience in SCADA, instrumentation, and control systems engineering is required; experience with Battery Energy Storage energy management systems (EMS) and grid‑level SCADA configuration preferred., • Bachelor’s degree in instrumentation, electrical engineering, or related field (ABET‑accredited) is required. PE or equivalent certification preferred., • Familiarity with battery energy storage systems, substation design, and transmission‑level protection and coordination., • Knowledge of cybersecurity and instrumentation and control standards from IEEE, ISA, ANSI and IEC organizations., • Excellent written and verbal communication, presentation, and interpersonal skills, including effective performance under pressure and clear executive‑level reporting., • Demonstrated teamwork, initiative, problem‑solving, and leadership capabilities; open to feedback and adaptable to change. $155,00020% • 401(k) program with 6% match, • Monthly cell phone stipend, • Medical, dental and vision care benefits We celebrate all forms of diversity and are committed to creating an inclusive environment for all employees. However you identify or whatever your path here, we encourage you to apply. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the hiring process, perform essential job functions, and receive other benefits and privileges of employment.

Our client, a global market leader, is looking for an Executive Support Specialist. The Executive Support Specialist responsibilities include providing technical on-site and remote support to executive and corporate users. This position will report to the IT Infrastructure Manager Job Responsibilities: -Promptly respond to corporate technology support issues on-site and remotely -Work closely with the escalated IT Support tiers within the organization to provide technical support for executive issues, ensuring assigned calls are responded to, diagnosed, and resolved swiftly and effectively in line with operational level agreements and service level objectives -Ensure outstanding incidents and requests are regularly updated to reflect the current status -Maintain confidentially and privacy in all dealings with executives -Ensure that Operational Level and Service Level Objectives are adhered to at all times -Maintain an up-to-date level of knowledge with regards to technology, in particular security policies and company standards -Document actions, alterations, and procedures to ensure an accurate and accessible record of the current state of the system in the Service Now ticketing system -Assist other members of the Executive Support Specialist team or any other IT team when appropriate to complete tasks in the necessary timescale -Keep abreast of trends in technology and its application to understand current best practices, possible alternative solutions and to support problem-solving -Manage own time to fulfill tasks efficiently, in the correct priority, and to the required level of quality, within the context of the objectives supplied by the manager -Communicate the progress of investigations and planned solutions to executive and corporate customers, managing their level of expectation and increasing their understanding of company desktop technology -Liaise with colleagues, utilizing their expertise to solve more complex problems or pass on responsibility to the appropriate support team member -Continuously assess and communicate the possibility for improvement in support practices -The support of mobile devices including iPhone, iPad, iPod, Android, and Windows laptops and desktops -Audio, visual system setup, and support in corporate business environments -Network configuration and problem-solving in Windows, Apple, and Citrix environments (wired and wireless -Assist in the management of vendors such as Internet Service Providers, cable and satellite TV, networking, and audio/video -Provide onsite support at executives’ home offices as needed concerning network and desktop services -Maintain asset management of end-user devices (mobile, desktops, and laptops) -Any other duties as assigne Job Skills: -Minimum of 1 years experience with executive-level IT support in an enterprise corporate setting in an onsite and remote capacity -Ability to work with little or no supervision from the direct manager -Ability to work in a fast-paced, highly technical environment -Excellent verbal and written communication skills -College degree in Computer Science or related field -Experience working in a team-based collaborative work atmosphere -Willing and able to travel approximately 10-20% of the time -Must be available during the core working hours of the team and occasionally during off-hours to assist with deployments and other emergency items -The ability to deal politely and professionally with customers and/or coworkers -The ability to manage several tasks at once to meet deadlines -The ability to use a computer to communicate, create, and access information

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job SummaryLead a team of Customer Success Managers and help Public Sector organizations succeed with our SaaS product. In this high-impact role, you'll work closely with customers to understand their needs, develop and implement customer success plans, and drive adoption and retention. You'll also play a key role in building and executing strategy for the Public Sector team. The manager of Public Sector will work closely with the Director of Success in expanding the DeleteMe Public Sector team and ensuring that all Public Sector clients receive the appropriate level of service. Your primary responsibility will be to develop and execute strategies for Public Sector organizations in collaboration with the Director of Success. You will also work with the Public Sector Sales team to create suitable renewal, expansion and save motions to increase retention. Additionally, you will partner with the DeleteMe Onboarding team to implement and adopt strategies for new customers. As the Manager of Public Sector, you will support key Public Sector accounts, and provide mentorship and supervision to other Public Sector CSMs. Responsibilities-Achieve high client retention and renewal rates, partnering with Sales to optimize net renewal rates.-Proactively identify risk mitigation strategies to reduce client churn and contraction.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and evangelist for DeleteMe’s customers and customer evangelist with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-Develop and implement best practices for client engagements to deliver continuous value.-Lead Executive Business Reviews (EBRs) for high-value customers to demonstrate realized product value and strategic roadmap."-Help create a referenceable pipeline of customers to highlight and elevate the DeleteMe brand and overall brand awareness throughout the privacy industry-Create customer advocates within your book of business and help drive the new business pipeline with referral customers. Core Job Requirements-Experienced Manager or Director with a background in high-intensity start-up or corporate environments, Remote work experience a plus.-Experience in government procurement processes, preferably in a SaaS company.-Minimum of 5-8+ years of experience in Customer Success, Partner Success, Onboarding, or Implementation for SaaS companies.-Minimum of 3-5 years in a leadership role working with Public Sector customers, wherein you navigated procurement and renewal processes with SLED and Federal accounts. -A deep understanding of Customer Experience and Customer Lifecycle.-Proven track record of supporting successful Customer Experience programs.-Demonstrated ability to communicate effectively with a diverse group of stakeholders.-An entrepreneurial and 'get-things-done' mindset focused on delivering results.-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. Technical Job Requirements:-Experience building and managing reports and dashboards in Salesforce.com-Demonstrated ability using Microsoft Excel for data analysis on single-source and multi-source data sets.-Deep understanding of cyber threats such as social engineering, doxxing profile development, and advanced spearphishing. What We Offer: -Comprehensive health benefits - Medical, Vision, Dental -Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time offWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a New Business Account Executive - State, Local and Education (SLED) Integrators, you'll be at the forefront of GitLab’s growth strategy, exclusively focused on acquiring new logos and expanding our market presence within the SLED contractor community. You'll work with a variety of organizations, navigating sales cycles while maintaining the high velocity of a true new business seller breaking into new accounts and building relationships from scratch. This is a greenfield opportunity for someone who combines a strong ability to sell with a startup mentality. In this role, you’ll sell innovation and change to net new customers, compressing decision cycles while building trust at the leadership level. You'll own the entire sales cycle from initial outreach through close, building your own pipeline while collaborating with marketing and SDRs to maximize every opportunity. Your success will directly impact our company's growth trajectory and market position. This person MUST be currently located in the US. What You’ll Do • Own the full new logo acquisition cycle, • Build and maintain a 3-4x pipeline coverage through high-volume prospecting activities, dedicating the majority of your time to pipeline generation, • Execute a disciplined daily prospecting cadence, including cold calling, strategic email sequences, social selling, and creative outbound strategies to identify and create new opportunities, • Run high-quality discovery meetings, uncovering business pain points and articulating compelling value propositions that resonate at executive levels, • Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees, • Develop and execute strategic territory plans, identifying high-value targets and creating a qualified account prioritization strategy, • Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, POCs, and ensure smooth post-sale transitions, • Master our sales methodology (MEDDPICC, Command of the Message) to qualify opportunities, manage deal velocity, and drive predictable revenue, • Maintain exceptional Salesforce hygiene, including detailed account notes, use case documentation, competitive intelligence, and accurate forecasting, • Exceed quotas while maintaining high activity levels and pipeline velocity metrics What You’ll Bring • Strong B2B SaaS sales experience with an emphasis on new business development and net-new logo acquisition, • Proven track record as a top performer with success in closing new logos, • Strong prospecting mentality with exceptional pipeline generation skills – you've built territories from scratch and created demand in greenfield accounts, • Experience with consumption-based or usage-based business models and ability to articulate value beyond traditional licensing, • Strong discovery and qualification capabilities using consultative selling approaches to uncover business pain and build compelling business cases for C-level stakeholders, • Demonstrated ability to compress sales cycles while managing multiple complex opportunities simultaneously (15-20+ active deals), • Relentless work ethic and competitive drive – you're energized by prospecting, motivated by competition, and have an insatiable desire to win, • Adaptability and coachability – you thrive in dynamic, high-velocity environments and continuously iterate based on market feedback, • Excellent communication and storytelling skills with the ability to craft and deliver executive-level presentations that drive urgency, • Proficiency with modern sales tech stack including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense About the team Our New Business team operates like a startup within the company – we're builders, prospectors, and market makers who are constantly thinking about our next deal and strategising our account plans. We’re looking for sales professionals who get energized by new opportunities and thrive on breaking into accounts that have never heard of us. The team culture is built on drive, accountability, and continuous improvement (growth mindset). We share competitive intelligence, celebrate wins loudly, learn from losses quickly, and push each other to be better every day. You'll be surrounded by other top performers who are passionate about their craft and committed to building something special. You'll report to the Regional Sales Director - Federal Systems Integrators (FSI) and work closely with a dedicated SDR pod, Sales Engineering, Marketing, and Customer Success. You will collaborate with the Public Sector SLED Account Executives, aligning contractor projects and programs with state and local government, and education customers. We invest heavily in your development with weekly 1:1 coaching, deal strategy sessions, and ongoing enablement. Come and be a part of this team as we look to build something new! The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $66,300 - $117,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Position: Digital Renewal & Customer Success Associate Location: US - Remote Overview: BlueVoyant is seeking a Digital Renewal & Customer Success Associate to own one critical outcome, ensuring every digital customer has a proper renewal conversation and that no renewal is lost due to process failure or lack of engagement. This junior role is ideal for an organized, customer-focused professional who thrives in a high-volume environment and takes pride in process excellence and pipeline ownership. Join a team where your work directly protects revenue and shapes the customer experience at scale. Key Responsibilities: * Renewal Pipeline Ownership: Own the end-to-end renewal process for all ~325 digital customers across a rolling 12-month pipeline — ensuring every account is tracked, prioritized, and actioned with no renewals falling through the cracks. * At-Risk Identification & Prioritization: Proactively identify and prioritize at-risk renewals based on health signals and engagement data — escalating concerns early and partnering with the right internal teams to resolve issues before they become losses. * Renewal Conversations & Forecasting: Conduct renewal conversations directly with customers and maintain accurate forecasting and pipeline hygiene in Salesforce — ensuring leadership always has a clear and reliable view of digital renewal performance. * Customer Satisfaction Touchpoints: Execute structured customer satisfaction touchpoints across the digital portfolio to identify risk early, capture customer sentiment, and escalate as needed to protect retention and customer experience. * Process Consistency & Playbook Adherence: Ensure process consistency across all digital accounts per established playbooks — bringing discipline and reliability to every customer interaction and renewal motion. Target Profile: 1–3 years in Customer Success, Account Management, or a client-facing SaaS role. You are highly organized, comfortable managing a large book of business, and motivated by hitting targets and keeping commitments. Salesforce familiarity is preferred. You Are a Strong Fit If You: * Are energized by owning a process end to end and seeing it through * Can manage a high volume of accounts without losing attention to detail * Are proactive — you identify problems before they escalate * Communicate clearly and confidently with customers * Take pride in pipeline hygiene and forecast accuracy * Are looking to grow your career in Customer Success or Revenue Operations About BlueVoyant At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics, and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability! Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America. BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with additional insights to support fair and efficient hiring decisions. Please note that all applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process. For more information on how we process your personal data, please review our Candidate Privacy Notice available at ___. All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. BlueVoyant Candidate Privacy Notice To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - ___

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. In this role, you contribute to the PointClickCare’s data platform vision and strategy, define and own roadmaps, and drive execution and delivery of products to ensure overall success across the entire product portfolio. You represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally. To succeed in this role, you draw upon your extensive knowledge and experience of health data and its uses, data pipelines, governance to deliver clinical and operational data at scale for analytics and AI. You have a track record of building sophisticated solutions – from discovery to implementation to delivery. You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value. The Principal PM will partner closely with architecture, engineering, data science, clinical, compliance, and infrastructure teams to build a secure, interoperable foundation that supports analytics, AI/ML, care delivery, and new product innovation across the enterprise. This role demands deep expertise in health data domains and a strong ability to rapidly turn complex technical challenges into actionable platform strategy. * Define and drive the longterm strategy for a unified health data platform supporting clinical, operational, and product use cases. * Collaborate to define architecture for ingesting and processing billions of patient data points across diverse systems (EHRs, claims, labs, devices, thirdparty APIs). * Lead platform initiatives that improve data completeness, lineage, governance, and quality. * Partner with product teams to enable them to: define data models and canonical representations to support downstream applications, including AI/ML pipelines. * Partner with engineering to evaluate and adopt technologies for rapid ingestion, streaming, ETL/ELT frameworks, data lakehouse systems, and distributed compute. * Influence infrastructure strategy to improve resiliency, observability, and cost efficiency across the data stack. * Collaborate with clinicians, data scientists, and compliance leaders to ensure platform capabilities align with realworld healthcare needs and regulatory expectations. * Facilitate crossteam decisionmaking, often balancing accuracy, technical feasibility, security, and cost. * 12-15+ years of product management experience, with at least 5 years focused on health data platforms or clinical data systems. * 3+ years of experience working with data pipelines for AI use, including enrichment pipelines, data science use, including use of MCP servers with agents. * Management of Healthcare Data and its use across the range of PointClickCare’s customer segments and users. Work experience with Health Plans, EHRs, and Long Term Post-Acute providers is preferred. * Deep understanding of healthcare data formats, ontologies, and regulatory contexts. * Strong technical fluency across data pipelines, APIs, cloud architectures, and distributed systems. * Experience working with data governance, data catalogs, and stewardship * Experience working with clinical teams and navigating healthcare workflows. * Technical degree preferred (Computer Science, Health Informatics, Information Systems, or related fields). * Systems thinker with the ability to connect clinical data structure, platform architecture, and AI/analytics needs. * Exceptional communicator adept at simplifying complex technical and regulatory concepts for diverse audiences. * Highly autonomous leader comfortable driving multiteam initiatives without direct authority. * Obsessively focused on data quality, reliability, integrity, and endtoend lineage. * Passionate about improving care outcomes, patient experience, and clinician efficiency through highquality health data infrastructure. $170,000 - $189,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $170,000 - $189,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Why PointClickCare · Market leader: #1 EHR platform for long-term and post-acute care in North America · Massive data advantage: Decades of real-world insights from millions of resident journeys · Mission-driven: Our technology helps caregivers deliver better outcomes for seniors · Growth stage: Senior Living is a strategic priority with significant investment and executive sponsorship · Culture: Collaborative, customer-obsessed, and committed to continuous improvement PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Director, Product Management – Identity to lead the strategy and execution of the systems that identity integration, platform, and access management. This leader will own the identity infrastructure & platform that enables secure agentic operation, developer workflows, and machine-to-machine access across complex enterprise environments. You will define how 1Password enables the governance of identities (human, NHI, agents) at the enterprise scale. This includes integrations, scaling provisioning and policy enforcement, authentication/authorization architectures, and clear auditability through the full lifecycle. This role sits at the intersection of Identity, Platform, Security, and Enterprise Deployment and directly influences retention, expansion, and long-term platform durability. This is a remote opportunity within Canada and the US. What we're looking for: * 10+ years in Product Management or related field with increasing scope and leadership. * 3+ years leading PM teams in enterprise B2B SaaS. * Deep experience building or owning identity, authentication, or directory-integrated ystems. * Proven track record partnering with engineering on platform-level architecture decisions. * Experience supporting enterprise deployments involving complex IdP configurations. * Experience with SAML, OIDC, OAuth Bonus points for: * Identity & Access Management (IAM), Zero Trust, or security platforms. * Experience with: * SCIM provisioning * Directory services and group sync * Conditional access frameworks * Verifiable credentials and/or other non federated identity frameworks * Familiarity with enterprise architecture decision-making processes. * Experience operating in security-conscious or regulated markets. Leadership & Competencies: * Systems thinker who understands how identity architecture impacts activation, retention, and expansion. * Comfortable discussing authentication protocols and platform trade-offs with engineers. * Data-driven approach to onboarding and identity health metrics. * Exceptional cross-functional influencer who can align Platform, Product, and GTM. * Ability to translate complex identity infrastructure into intuitive admin experiences. * Executive-level communication skills and strong product intuition. Success in this role looks like: * Reduced friction in enterprise IdP integrations. * Measurable increase in successful SCIM and SSO deployments within 30–60 days. * Improved reliability and observability of identity infrastructure. * Faster enterprise rollouts driven by scalable platform architecture. * Clear activation KPIs tied to identity integration milestones. * Strong alignment between platform investments and enterprise growth. What you can expect: * Define the long-term strategy for 1Password’s identity motion for humans, agents, and machines. * Own capabilities across: SAML / OIDC authentication flows, provisioning & deprovisioning, just-in-time provisioning, policies and role-based access control, conditional access. * Ensure 1Password supports complex enterprise identity architectures including: agentic workflows, human delegation, multi-tenant organizations, multi-agent mappings, and machine workloads * Improve resiliency, reliability, and observability of identity integrations. * Define platform standards for authentication, authorization, and identity lifecycle management. * Partner with Engineering & Design to evolve the underlying identity architecture that supports: scalable onboarding, high-volume provisioning (agent swarms), policy orchestration, and enterprise-grade reliability * Drive architectural decisions that balance: Flexibility for enterprise customization, simplicity in admin configuration, and security-first design principles * Influence multi-product platform integration across Password Manager and Extended Access Management capabilities. * Ensure onboarding workflows are supported by durable backend systems—not just surface-level UX improvements. * Own the product strategy for: Admin controls and governance frameworks, Role-based access controls (RBAC), Delegated administration, Audit logs and compliance reporting, Ensure enterprise customers can confidently operationalize security policies at scale. * Support highly regulated industries with identity and access architecture that meets compliance expectations. * Work closely with: Platform Engineering (identity infrastructure, authentication services), Security Architecture, Customer Success & Solutions Engineering, Sales Engineering (complex enterprise deployments), and Design (admin and security experiences) * Influence multi-year roadmap planning for identity and authentication capabilities. * Drive alignment across teams on architectural trade-offs and prioritization. * Build a high-performing team of Product Managers responsible for our identity infrastructure, including integrations, scaling provisioning and policy enforcement, authentication/authorization architectures, and auditability. USA-based roles only: The annual base salary for this role is between $236,000 USD and $320,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $215,000 CAD and $291,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About Canopy Aerospace & DefenseCanopy A&D is built to accelerate the future of advanced materials for space, defense, and maritime systems. Canopy delivers specialized materials and components that carry customers from concept through sustainment. Canopy A&D’s advanced signal attenuation technologies and production-scale manufacturing accelerate the fielding of platforms that are faster, cooler, and quieter. Our adaptive approach ensures solutions evolve at the pace of shifting challenges, keeping our customers ahead of the curve. Summary: We are seeking a proactive and knowledgeable Cyber Security Specialist to lead our information security efforts, specifically focusing on achieving and maintaining CMMC 2.0 compliance (Level 1 and/or Level 2). This position acts as the bridge between technical IT security, manufacturing operations (OT), and contractual defense obligations. The ideal candidate understands the unique security challenges of the Aerospace & Defense industry, including the protection of Controlled Unclassified Information (CUI) and Federal Contract Information (FCI). • Lead the implementation, assessment, and continuous improvement of security controls aligned with NIST SP 800-171 and CMMC 2.0, ensuring organizational readiness for Level 2 certification., • Own and maintain the System Security Plan (SSP), Plans of Action and Milestones (POA&M), security policies, procedures, and compliance documentation., • Map and protect Controlled Unclassified Information (CUI) throughout its lifecycle, including data flows across engineering design (CAD/CAM), procurement, quality, manufacturing, and external suppliers., • Serve as the primary liaison for CMMC assessments, including coordination with C3PAOs, audit preparation, artifact management, and remediation tracking., • Implement and monitor security controls across both IT and OT environments, including identity and access management, multi-factor authentication, encryption, endpoint detection and response (EDR), SIEM, firewalls, and network segmentation., • Conduct vulnerability scanning, risk assessments, and gap analyses against NIST SP 800-171 controls, prioritizing mitigation efforts based on operational and contractual risk., • Lead cyber incident response activities, including documentation and reporting of incidents impacting CUI within required DFARS timelines (e.g., 72-hour reporting)., • Partner cross-functionally with engineering, operations, quality, and leadership to embed cybersecurity into product development and manufacturing processes., • Oversee relationships with managed service providers (MSPs), cloud providers, and external security vendors to ensure secure configurations and regulatory compliance., • Develop and deliver practical cybersecurity training tailored to aerospace manufacturing personnel, including phishing awareness, secure technical data handling, and CUI best practices., • Establish compliance dashboards and executive reporting mechanisms to provide visibility into security posture and remediation progress., • Support and secure cloud environments, including Microsoft GCC High or Azure Government, where applicable., • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field., • 3–5+ years of experience in IT or Cybersecurity, including direct experience supporting CMMC, NIST SP 800-171, or DFARS compliance within the Defense Industrial Base., • Demonstrated hands-on experience implementing and assessing NIST SP 800-171 security controls., • Strong understanding of DFARS ___ requirements and CMMC 2.0 framework., • Experience with Windows and/or Linux systems, Active Directory, identity and access management, firewalls, VPNs, endpoint protection platforms, and vulnerability management tools., • Familiarity with hybrid IT/OT environments and protecting intellectual property within CAD/CAM or manufacturing systems., • Ability to translate regulatory requirements into scalable technical and operational solutions., • Strong documentation, communication, and cross-functional leadership skills., • Must be a U.S. Person (U.S. Citizen or Permanent Resident) due to ITAR/EAR regulations., • Experience with Microsoft GCC High (or Azure GovCloud)., • Experience with managed service providers (MSPs) in a manufacturing environment., • Background in NIST 800-172 or Advanced Persistent Threat (APT) protection.

Chooose builds software to enable the lower carbon fuel value chain. Companies like Delta Air Lines, Cathay Pacific, British Airways, and Microsoft use the Chooose platform to build, operate, and scale their lower carbon fuel programs (typically referred to as Sustainable Aviation Fuel, or SAF), and to advance voluntary and compliance carbon management initiatives. With offices in Miami and Oslo, and remote employees across the US and Europe, Chooose is relentlessly focused on delivering enterprise software products to enable our customers to drive lower carbon fuel adoption. The company has raised $50M from leading venture capital and strategic investors. As a Senior Product Manager at Chooose, you will own the end-to-end product vision, roadmap, and execution for your domain. You’ll work with a core team of engineers and designers to build products that enable the largest aviation fuel suppliers and fuel buyers to accelerate their lower carbon fuel business processes. We’re looking for someone who is energized by ambiguity, deeply curious about the frontier of AI in enterprise products, and passionate about building products that balance technical depth with intuitive user experiences. You’ll need to be hands-on with prototyping and comfortable translating complex systems into clear, user-centered solutions. This role reports to the CTO. This is a remote role that must be based in Massachusetts, New York, Pennsylvania, Maryland, or Florida * Own the vision, roadmap and execution for a Chooose domain, balancing intuition with data * Deeply understand the aviation fuel market and our customers’ needs by spending time with customers * Drive high-velocity execution with a distributed team of engineers and designers * Prototype rapidly using tools like Cursor to accelerate the product development lifecycle and fast-forward to production-ready products * Stay deeply plugged into AI tooling, industry trends, and emergent applications, filtering signal from noise and applying it accelerate execution for the Product team * Collaborate with stakeholders across the organization such as Engineering, Design, Data, Marketing, Sales, Account Management, and Operations * BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or related) * Minimum 4 years of product management or adjacent product-building experience in an enterprise context * Strong customer empathy and design thinking * Passion for AI, shown through hands-on building, prototyping, or side projects, and staying current on tools * Fluency with core LLM concepts and systems, such as prompting, fine-tuning, embeddings, retrieval, and evaluation, and the judgment to translate these into reliable, user-facing products * Fluency with modern prototyping tools (e.g. Cursor, Claude Code) and comfort with design/collaboration environments (Figma) * Fluency in data and experimentation, and understanding when the answer cannot be found in the data * Proven ability to lead small, technical teams toward ambitious product goals with urgency * Ability to translate between technical and non-technical audiences, synthesizing complex systems into compelling narratives * Native-level English writing and speaking skills * You prefer product strategy briefings over hands-on delivery * You’re not building with AI * Experience building in financial, enterprise, or other compliance-heavy domains requiring precision and complex systems thinking * Experience in high growth startups * Experience getting results on a distributed team At Chooose, we prioritize transparency throughout our interview process. If your qualifications look like a fit, we’ll begin with a few introductory conversations where you'll have the chance to discuss your experience and learn more about our company. The second phase varies depending on the role and will most likely involve a practical exercise to show your work. The third and final phase consists of a few one-on-one conversation members of the executive team. The process should take approx. 4-6 weeks. While we strive to keep to this timeline, the occasional adjustment may occur; we’re focused on ensuring for enough time to get to know one another. Pay, perks, & more We offer a competitive salary, a comprehensive benefits package including medical, dental, and vision insurance, voluntary 401k contributions, paid parental leave, a robust PTO package, the option to participate in our employee equity program, flexible work hours, and access to 'Spaces' coworking space. We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Compensation will be based on experience and skill, commensurate with market rates, and will include both salary and equity in Chooose. Chooose is an equal opportunity employer and does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. We are committed to providing an inclusive and welcoming environment to our employees and welcome input from candidates and employees on how we can enhance our inclusiveness. Prerequisite for Employment: Chooose may request to conduct background checks on prospective applicants to verify the information provided in the CV, transcripts, and other documentation. This background check may be carried out by our partner and will not be conducted without the applicant's prior consent. Prospective applicants will receive more information about this.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. As a Senior Product Manager, you are on a mission to identify and solve our customers’ most perplexing challenges. You develop the vision and strategy for your product while achieving and maintaining alignment from executive stakeholders and your team. You lead your team on the prioritization, discovery, development and launch of solutions that support progress on your strategy and toward your vision. Your relentless focus on measuring impact ensures we continuously deliver value to our customers while expanding our position as the best-in-breed provider in our space. You will report to the Director of Product Management, Order, and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC. • Proactively seeks opportunities to improve business processes, product development methodologies, and team workflows without explicit direction, demonstrating initiative and a commitment to continuous improvement., • Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives., • Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases to gain cross-functional executive alignment., • Known expert on multiple products, customers, user personas and their respective pain points., • Frequently leverage data analytics and insights to inform decision-making processes and drive product improvements and optimizations, • Develop and foster direct, ongoing relationships with customers to establish unencumbered access to customer insights., • Proactively balance technical and customer-centric priorities to enhance product reliability and long-term sustainability., • Ensure economic viability by managing budget and securing executive approval for major cost increases., • Lead the development and execution of feature launch plans in collaboration with Product Marketing to drive adoption and achieve KPI., • Independently identify and own failures to meet goals and determine the appropriate next steps without requiring management intervention., • Manage, mentor, and support the career growth of Product Managers or Associate Product Managers., • Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement., • Bachelor’s Degree or higher from an accredited institution anywhere, or equivalent practical experience., • Minimum of 5 years experience in a software Product Management role., • Experience managing and optimizing ecommerce platforms using data, and experimentation to improve conversion, retention and revenue., • Demonstrated experience leading experiment driven product development, with measurable impact on customer experience and business outcomes., • Proven ability to leverage data to define success metrics, identify growth opportunities, and guide product strategy., • Experienced track record of consistently delivering on your team's product objectives., • Able to collaborate with and influence senior executives, effectively communicating product vision and strategy, and driving alignment on high-impact initiatives., • Strong cross functional leadership with a proven ability to collaborate effectively with Design, Engineering, Product Marketing and Customer Success to deliver aligned outcomes., • Able to present complex ideas clearly and persuasively, navigate organizational dynamics, and build strong relationships at all levels of the organization., • Able to leverage a toolkit of proven strategies and techniques to tackle complex challenges, initiate feature initiatives, and drive accelerated progress., • Lead changes as new information arises, making sound tradeoff decisions to support customer and business needs

Are you an experienced customer success professional who thrives on building trusted relationships with sophisticated investment management clients? Do you enjoy partnering with enterprise stakeholders to drive product adoption, measurable outcomes, and long-term value? Are you excited to operate at the intersection of financial services, SaaS, and AI-powered technology while shaping strategic customer journeys? If so, we invite you to be a part of our innovative team. As a Strategic Customer Success Manager, you will own and grow relationships across a portfolio of mid-enterprise and large investment and wealth management firms. You will guide customers from onboarding through long-term maturity, accelerating time-to-value, driving adoption, and identifying opportunities for expansion. This role sits at the center of customer outcomes, partnering closely with Sales, Product, and Support to ensure alignment between client goals and platform capabilities. You will leverage cutting-edge technologies—including AI tools like ChatGPT, Glean, and Claude Code—along with platforms such as Salesforce and Pendo to surface insights, streamline workflows, and deliver proactive, high-impact customer engagement at scale. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we’d love to meet you! You must be work authorized in the United States without the need for employer sponsorship. The impact you will have: • Build trusted relationships with investment and wealth management clients to drive adoption, satisfaction, and long-term partnership, • Guide customers through onboarding and implementation readiness to accelerate time-to-value, • Develop and execute strategic account plans aligned to client business objectives and measurable outcomes, • Drive product adoption through training, enablement sessions, and ongoing strategic guidance, • Identify and advance expansion opportunities through increased platform utilization and cross-functional alignment, • Manage renewals and retention strategies while maintaining strong customer sentiment and engagement, • Partner with Sales, Product, Support, and Customer Experience teams to resolve issues and remove adoption barriers, • Advocate for customer needs by translating feedback into actionable insights for internal teams, • Enable customer advocacy through references, case studies, and community engagement, • Build executive and end-user relationships to deepen strategic alignment and long-term value, • Leverage data and AI-enabled tools to monitor health, analyze trends, and proactively mitigate risk, • Collaborate with teammates to share knowledge and continuously improve processes and workflows, • Take ownership of customer outcomes while demonstrating resilience and a growth mindset, • Exemplify Ridgeline’s core values and maintain a strong security-first mindset What we look for: • 8+ years of experience in Customer Success, SaaS account management, consulting, or similar client-facing roles, • Strong understanding of financial markets and the institutional or HNW investment lifecycle across front, middle, or back office workflows, • Familiarity with investment products including equities, fixed income, derivatives, funds, private assets, and FX, • Proven ability to manage enterprise customer relationships and drive product adoption in a B2B SaaS environment, • Excellent communication skills with the ability to engage both executive stakeholders and end users, • Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment, • Analytical mindset with the ability to translate data into actionable customer strategies, • Comfort leveraging modern tools and AI-driven workflows to enhance productivity and outcomes, • Strong organizational skills and attention to detail across multiple accounts and initiatives, • Ability to collaborate cross-functionally with go-to-market, product, and customer teams, • Willingness to learn and apply emerging technologies within a business domain, • An aptitude for problem solving, • Ability to communicate effectively, • Serious interest in having fun at work Bonus: • Experience working with investment management software platforms, • Familiarity with tools such as Salesforce, Pendo, Slack, Jira, Confluence, and Excel, • Basic understanding of APIs, AWS, or public cloud infrastructure, • Progress toward or completion of certifications such as CFA or CAIA, • Experience contributing to customer advocacy programs, events, or community initiatives About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the ___. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation amount for this role is targeted at $187,000 - $234,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our ___ for a more comprehensive overview of our perks and benefits. #LI-Remote

Join Secure Code Warrior to create a safer digital landscape by assisting companies to secure their software through developer-led practices! Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading agile learning platform that delivers the most effective secure coding solution for developers to learn, apply, and retain software security principles. More than 600 enterprises trust Secure Code Warrior to implement agile learning security programs, build safer software, and create a culture of developer-driven security. We are a venture-backed company with offices in Australia, the United States, Belgium, Iceland, and the United Kingdom. This exciting opportunity will see you as the Account Executive responsible for actively driving and managing new direct and channel business within an assigned territory. We are looking for someone who preferably combines a sales background with Security or DevOps experiences. Strong sales skills are a must, along with solid presentation/demo skills, and the ability to lead the prospects through the sales cycle without significant assistance. You will be responsible for the [Territory Name] territory. While we are a remote organization, we would want you to sit within your assigned territory. • Hunt, develop, and close new and expand business opportunities, • Delivery high-level and detailed sales presentations, • Respond to functional elements of RFIs/RFPs, • Reporting through Company’s CRM, • Responsible for attending conferences, seminars virtually, in-region and nationally, • Ability to manage a realistic sales funnel, follow up on inbound leads quickly, and cold call into large, • Fortune 500 / S&P 500 size organizations, • Ideal candidates must be self-motivated with strong knowledge in IT, security and compliance space:, • DevOps, Vulnerability Management, Policy Compliance, Web Application Scanning, or other enterprise security solutions., • Strong track record of hunting, consulting, and closing new business, • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports, • Extensive relevant experience in a similar role, • Excellent written and oral communication skills, • Able to travel throughout sales territory (post COVID-19 pandemic), • Able to comfortably present to prospects and clients using video conferencing solutions in a work-from-home environment

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $120-130K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

Location: Harrisburg, PA Position Type: Remote Contract Length: Long-term with annual extensions Position Overview: This role supports a large-scale enterprise modernization initiative focused on transforming legacy Oracle Forms applications into modern Oracle APEX solutions running on Oracle Database 19c. The position plays a key role in improving system performance, security, and maintainability while supporting mission-critical regulatory applications through modern development and Agile practices. Duties: * Analyze existing Oracle Forms applications to understand architecture, data structures, workflows, and system integrations. * Convert and migrate legacy Oracle Forms applications into Oracle APEX solutions. * Design and develop modern Oracle APEX user interfaces in collaboration with technical leadership. * Help establish UI/UX standards and development best practices for future APEX applications. * Develop and maintain PL/SQL stored procedures, functions, packages, and advanced SQL queries. * Perform data extraction, analysis, and scripting to support reporting and system enhancements. * Review and interpret technical and functional documentation to understand business and system requirements. * Implement and maintain application security, roles, and authorization models within Oracle environments. * Conduct performance profiling, tuning, and optimization to improve application responsiveness and maintainability. * Create and maintain technical, functional, and system documentation. * Participate in all phases of the SDLC including requirements analysis, development, testing, deployment, and production support. * Provide mentoring, knowledge transfer, and technical guidance to internal IT staff and development teams. * Support production deployments and release management activities. * Provide regular status updates and communicate progress to leadership. * Generate reports and deliverables for executive stakeholders, technical teams, and end users. Required Skills: * 5 years of experience developing in Oracle PL/SQL, including stored procedures, functions, packages, and advanced queries. * 5 years of experience developing applications using Oracle APEX. * Strong knowledge of Oracle RDBMS, with preference for Oracle 19c environments. * Strong hands-on experience using SQL Developer and/or TOAD for database development and administration. * Solid understanding of data modeling principles and relational database design. * Experience integrating applications with web services. * Experience performing performance tuning, debugging, and testing of SQL queries, views, and stored procedures within Oracle (and SQL Server) environments. Preferred Skills: * Previous experience supporting government or public-sector environments. * Experience modernizing and converting legacy Oracle Forms applications. * Exposure to XML, HTML, web services, Java, PL/SQL APIs, SOA architecture, and Agile/Scrum development methodologies. * 2 years of experience working with and demonstrating strong understanding of Oracle 19c database features.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Customer Success Manager! Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. * Own customer outcomes by ensuring clients clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Maintain clear account plans and engagement strategies for key customers * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as the voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Maintain accurate account data, notes, and activity tracking * Meet KPIs related to engagement, retention, and growth * Contribute to building scalable customer success processes and playbooks * Travel on-site to meet with clients (~30%) * Support evolving initiatives as the company grows * 3-5 years of Customer Success, Account Management, or a client-facing consulting role, preferably within a B2B SaaS environment * Experience working with healthcare customers or within healthcare operations strongly preferred * Proven ability to manage relationships across a range of account sizes, including engaging with executive stakeholders * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented mindset * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

Clinical + Customer Care Manager ● Supportive, collaborative team culture ● Full-time, fully remote for great work-life balance ● Lead and shape Mindstar’s Customer Care function About Mindstar Mindstar is one of Australia’s leading innovators in corporate wellbeing and mental health. We deliver tailored programs, executive coaching, crisis response services, and workshops that help people and organisations thrive. Focussing on leaders and executives, our clients span corporate Australia and the health sector, and we pride ourselves on delivering exceptional, world class, and human-centred solutions. About the Role We are seeking a Clinical + Customer Care Manager to lead our Customer Care team and multi-disciplinary network of Mindstar Coaches — including psychologists, executive coaches, social workers, and counsellors. This is a hands-on leadership role where you will: • Drive daily operations and service excellence., • Step in with clinical expertise when required., • Manage team and coach capacity to meet client needs. Key Responsibilities • Lead and inspire a high performing Customer Care and Coaching team., • Oversee program service delivery, referral management, and resourcing levels to meet SLAs., • Respond to escalated clinical and operational enquiries with professionalism and empathy., • Conduct triage, risk assessments, and intakes when required., • Build and maintain strong stakeholder relationships with corporate clients., • Ensure operational processes and systems are effective, compliant, and continuously improved., • Analyse multiple datasets for client reporting to identify trends and opportunities. Must-Haves • Based on the East Coast of Australia with permanent work rights., • Tertiary qualifications in Psychology, Social Work, Counselling, Occupational Therapy, Nursing (mental health) or other Allied Health/Social Sciences., • 3–5+ years’ experience in a health-related professional and business administration/practice management/development role., • Proven leadership and people management skills., • Clinical triage expertise, including risk identification and management., • Exceptional operational, systems, and administrative capability., • Comfort working in a fast-paced, agile environment., • Excellent interpersonal and communication skills., • Experience in corporate wellbeing or mental health service delivery., • Familiarity with practice management systems and/or CRMs., • Previous clinical experience with complex mental health conditions or individuals at risk., • Strong data analysis skills for service improvement., • Understanding of compliance obligations across client agreements, regulatory bodies, and legislative changes., • A genuinely supportive, inclusive, and values-driven culture., • A leadership team that values trust, wellbeing, and innovation., • Comprehensive training and ongoing coaching., • The flexibility to work from home (in a quiet, private space) with occasional in-person collaboration. We encourage you to apply early, as we will be reviewing applications and interviewing on a rolling basis. The vacancy may close once a suitable candidate is identified. To apply: Combine your CV and cover letter into one document before uploading.Job Brief:

This is a fully remote opportunity based in the US. At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality. Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance. Learn more about our mission, culture, and team: ___ | ___ We’re looking for a driven and technically curious Enterprise Account Executive to join our high-performing Sales team. In this role, you’ll own the entire sales cycle—from outbound prospecting to close—working closely with prospects to understand their build and developer productivity challenges and show how EngFlow can solve them. You’ll play a key role in growing our customer base, refining our sales motion, and shaping the future of our go-to-market strategy. Key Responsibilities: * Identify, engage, and close new enterprise customers in your territory * Own and drive the full sales cycle: prospecting, qualification, product demos, proposal, negotiation, and close * Use MEDDICC and a value-based sales approach to ensure deal quality and predictability * Collaborate with Sales Engineering, Customer Success, and Product teams to deliver exceptional value to prospects * Build strong relationships with engineering leaders and decision-makers * Track and manage opportunities in CRM and forecast pipeline accurately * Contribute to improving sales processes, messaging, and market positioning * Work with a brilliant, humble, and supportive team * Help build a category-defining product in the Dev Experience space * Travel occasionally for customer meetings and team retreats around the world * Competitive compensation, equity, and benefits * Autonomy, ownership, and room to grow in your career Requirements * 3+ years of experience in a quota-carrying role selling technical software (SaaS, DevTools, Cloud, or related) * Strong understanding of DevOps, developer tooling, or build systems is a big plus * Proven track record of landing and expanding enterprise accounts * Skilled at navigating technical audiences and C-level stakeholders * Experience using MEDDICC or similar qualification frameworks * Self-starter with strong communication, organization, and execution skills * Passion for improving the developer experience and productivity Benefits Package that includes base+commision. We offer comprehensive medical, dental, vision benefits, 401k/pension, parental leave and generous vacation. The team is fully remote but we enjoy meeting together several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun team events such as chocolate, whisky, and tea tastings, monthly team games, escape the room, and other fun events.

Full-time Description While this role is remote, we are seeking a local candidate who's able to periodically commute to client sites in the greater Atlanta area Why work at nimble? This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! Who we are! nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients. The Client Service Manager is responsible for organizing, managing, coordinating, and communicating activities of the account to invested parties. This role functions as an account executive and as the primary liaison between their assigned clients and nimble Solutions, and is responsible for coaching and developing team members in delivering quality client service. What you’ll be doing! • Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries, • Engage in regular client interaction via e-mail, conference calls, and in-person visits to ensure customer satisfaction, • Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables, ensuring their accuracy and overall quality, • Proactively identifies potential problems with client performance before they occur and develops and implements a plan to eliminate future occurrences, • Ensures that all appropriate resources are available and utilized effectively to maximize account performance, • Monitors, evaluates, and reports on billing effectiveness/cash flow, and makes recommendations to increase productivity and profitability, • Remains current on payment trends and coding, and payer requirement changes. Acts upon variances to explain, correct, or enact desired process improvements Who You Are: • Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding, or payer contracting. ASC billing experience preferred, • Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment, • Experience using Practice Management and EMR systems as it relates to production and client reporting., • Strong analytical and critical thinking skills, • Strong communication skills, verbal and written, • Ability to work with a high degree of independence; must be proactive, • Proven client relationship skills; must be able to work effectively with physicians and senior management Key Competencies Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results. Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit. Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk/reward analysis. Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations.

Job DescriptionGreat opportunity for an Account Executive to join a high-growth, foundational-stage tech company and directly impact its trajectory. You will be instrumental in shaping the go-to-market strategy, collaborating closely with the founders to lead customer acquisition, drive significant revenue growth, and build scalable sales processes from the ground up. Hybrid Account Executive Benefits • Starting OTE $200K - $300K, • Generous equity, • Comprehensive medical insurance, • 401K retirement plan, • PTO and sick time, • Remote work flexibility, • Career growth opportunities Hybrid Account Executive Qualifications • 4+ years of quota-carrying SaaS sales experience with strong prospecting and full-cycle closing skills., • Proven experience selling to data organizations and heads of data governance in seed to series B startups., • Domain expertise in data infrastructure and business intelligence with experience handling ACVs of $50K plus.

Embrace is looking for a high-impact Enterprise Account Executive (AE) to source, progress, and close new business with mid-market and enterprise companies. This role is ideal for a self-starter who can build pipeline through outbound, inbound, and partner-led motions and drive complex, technical sales cycles from first conversation to proof-of-value (POV) and close. You’ll serve as a strategic advisor to engineering and product leaders, help them uncover user experience blind spots, and deliver measurable value through Embrace’s observability platform. • Own the full sales cycle from prospecting to close across enterprise and mid-market accounts, • Cultivate opportunities through outbound prospecting, inbound leads, and strategic partnerships (e.g., Grafana), • Drive and manage proof-of-value (POV) trials, partnering with Solutions Engineers to scope and execute effectively, • Engage both technical buyers (Mobile Leads, SREs, Frontend Leads, VPs Eng) and executive sponsors (CTOs, CPOs), • Differentiate Embrace against homegrown tools and platform competitors by leading value-based sales conversations, • Build and execute deal strategies using MEDDPICC or similar frameworks, • Collaborate with SDRs, SEs, Marketing, and Customer Success to quarterback deal execution, • Consistently maintain pipeline hygiene and forecasting discipline in Salesforce and Gong, • Represent Embrace at events, onsite meetings, and partner-led field activities, • 5+ years of full-cycle SaaS sales experience; 2+ years selling to technical stakeholders, • Experience selling products with SDKs, integrations, or developer-focused value propositions, • Proven ability to manage 6–9 month deal cycles with $75K–$150K ACV (and up), • Familiarity with DevOps, mobile development, or observability is a strong plus, • Experience executing POVs/POCs with engineering teams, • Fluent in articulating technical and business value to multiple stakeholders, • Experience using MEDDPICC, Command of the Message, or similar methodologies, • Strong collaboration skills. Thrives in a deal-team model with SEs, SDRs, and partners, • Naturally curious, competitive, and intellectually agile In the United States, the OTE annual compensation range for this role is $225k - $300k. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity and other benefits as detailed on our careers page. Though Embrace is a remote company, gathering is essential to our culture for collaboration and connection. We like to ensure that all of our team members have the ability to travel so that they can attend occasional company events (like our annual company trip!), working sessions, or conferences with other team members. As the only user-focused observability solution built on OpenTelemetry, Embrace delivers crucial insights across both DevOps, web and mobile teams to illuminate real customer impact – not just server impact – to deliver the best app experiences. Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace’s observability platform because it makes extremely complicated and voluminous data actionable. Our cultural values highlight how we seek to improve as individuals, team members, and a company each and every day.

GitLab is an open core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our ___. Learn more about ___. Thanks to products like ___, and ___, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization. Strategic Account Executive, North Location: Michigan or Minnesota An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Enterprise Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you’ll do • Supports GitLab’s ___ prospects and customers., • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources, • Be the voice of the customer by contributing product ideas to our ___, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners ., • Expand knowledge of industry as well as the competitive posture of the company, • Prepare activity and forecast reports, • Contribute to root cause analysis on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team, • Assist sales management in conveying customer needs to product managers, and technical support staff, • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs., • Develop an account plan to sell to customers based on their business needs., • Collaborate with Marketing on marketing strategies. What you’ll bring • A true desire to see customers benefit from the investment they make with you, • Able to provide high degree of account management and control, • Work under minimal supervision on complex projects, • Experience selling into large organizations, • Ability to leverage established relationships and proven sales techniques for success, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools, • You share our ___, and work in accordance with those values., • Ability to use GitLab, • Ability to travel if needed and comply with the ___ How GitLab will support you • ___, ___ work environment, • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $98,600 - $174,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

About Digibee Digibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require specialized integration experts, Digibee lets every developer quickly build, test, deploy, govern, and monitor integrations across on-premise and cloud environments using a simple but powerful low-code interface. Founded in São Paulo, Brazil, in 2017 and headquartered in Weston, Florida, our team is widely distributed throughout the Americas. In May of 2023, Digibee closed a Series B funding round of $60 million that is intended to drive our expansion in the United States. About the role We’re looking for a hardworking, driven individual with superb energy, passion, and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. On a typical day, you will… • New Business Development: Identify and target potential customers within the US. Generate leads through various channels, including cold calling, networking events, industry conferences, and referrals. Drive the entire sales process from prospecting to closing deals., • Consultative Selling: Understand customer integration needs, challenges, and pain points. Conduct thorough discovery sessions to gather requirements and propose tailored solutions utilizing Digibee's iPaaS platform. Position the platform's features, benefits, and competitive advantages to address customer needs effectively., • Relationship Building: Cultivate strong relationships with key stakeholders, including C-level executives, IT managers, and integration architects. Act as a trusted advisor, understanding their business objectives, and providing strategic guidance on leveraging Digibee's iPaaS platform to achieve integration success., • Sales Presentations and Demonstrations: Deliver compelling sales presentations and product demonstrations to showcase the capabilities of Digibee's iPaaS platform. Highlight its integration, scalability, security, and time-to-market advantages, tailored to each customer's specific requirements., • Proposal Development and Negotiation: Prepare and present proposals, including pricing, terms, and service agreements. Collaborate with internal teams, such as Solution Architects and Product Managers, to ensure accurate and competitive proposals. Negotiate contracts and close deals in a timely manner., • Sales Pipeline Management: Effectively manage and track sales opportunities in the CRM system. Forecast sales projections, monitor the sales pipeline, and provide regular reports to sales management. Continuously update and maintain customer information and activities in the CRM., • Market and Competitive Analysis: Stay up-to-date with industry trends, competitor offerings, and market dynamics related to iPaaS and integration solutions. Leverage this knowledge to position Digibee's iPaaS platform effectively and differentiate it from competitors., • Relevant experience in quota-carrying in a fast-paced and competitive market with a focus on closing net new logos, • Previous experience in enterprise software sales, preferably in the iPaaS or integration space., • Strong understanding of integration concepts, APIs, and cloud technologies., • Proven track record of meeting or exceeding sales targets., • Demonstrated ability to open new accounts and run a complex sales process, • Excellent communication, presentation, and negotiation skills., • Self-motivated, goal-oriented, and able to work independently., • Ability to build and maintain strong customer relationships. Location United States / Remote Our culture We believe in a highly collaborative work environment in order to foster constant development and exchange between teams. We encourage learning, sharing knowledge, and using new technologies to create disruptive ideas - we want to create something great together! At Digibee, we know it's our people who make the difference. We embrace and value diversity and are dedicated to encouraging a supportive and respectful culture in our community. We are interested in every qualified candidate eligible to work remotely in the country of this job posting. However, we are not able to sponsor visas for this position.

Benefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Competitive Compensation, • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Installing and configuring hardware and software components throughout various network infrastructure devices., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals., • Establishing good relationships with all departments and colleagues., • Ensuring company safety and security standards are met., • College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience., • Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS. Flexible work from home options available. Compensation: $60,000.00 - $75,000.00 per year If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

DCS AM is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCS AM family! To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about! DCSAM is seeking a Controller to assist in establishing controls, processes, and financial reporting. The perfect candidate will be analytical, detail-oriented, trustworthy and experienced in financial leadership. This position will report directly to the CEO. As our Financial Controller, you’ll be involved in the accounting operations, ensure compliance, improve reporting and provide insight that influences key decisions. You will work closely with the executive team and have a direct hand in scaling our systems and driving performance. We are seeking a “doer” who is willing to support the team as-needed while also building their own team around them. • Lead the daily functions of the internal finance department, • Lead the month end close process, • Financial reporting to the bank and shareholders on regular cadence which may change from time to time, • Regular job cost reporting to company executives and project managers, • Annual audit, and other ad-hoc items., • Given the significant growth within the business, DCS will also be migrating its accounting and financial systems this year, the Controller will be an integral part of this work stream., • Manage the company’s Sage Intacct accounting system, • Oversee A.P., A.R., treasury and cash management, • Oversee the company’s credit card program and monitor usage for compliance, • Help build and oversee the company’s vendor and subcontracting database, • Provide insight and make recommendations on best practices, • Support and guide the budgeting process across current and new projects, • Provide financial guidance to new managers and establish protocols • 10+ years of overall experience within accounting and finance with at least 5 years of experience overseeing and managing the accounting staff. Would evaluate candidates that are moving directly from a public accounting firm, • Knowledge and experience of accounting policies within the general contracting industry, including an understanding of percentage of completion (“POC”) accounting and GAAP compliance, • Experience managing accounts receivable and accounts payable staff along with an understanding of collections and payables processes, • Experience in FP&A with a focus on developing reporting and analytics for operations, • Ability to work both in an office setting and remotely from home when approved. Benefit Highlights: • Challenging and rewarding work environment, • Competitive Compensation, • Excellent Medical, Dental, Vision and Prescription Drug Plan, • 401(K), • Generous Paid Time Off DCS AM is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCS AM is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCS AM offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCS AM complies with all federal and state regulatory guidelines including the FCRA.

We’re looking for Enterprise Account Executives that are hungry to sell into the most innovative software companies that are disrupting their respective industries.

We are looking for an experienced Executive Assistant to primarily provide expert, remote administrative support to our Chief People Officer while also executing Boston-based tasks for our executives in the area, and flexing across other departments as needed. Develop reusable tools and resources. R

Ignite Digital enables national security agencies to accelerate decisions, elevate operational outcomes and achieve the outsized performance only an inside partner can deliver. We combine mission experience, domain knowledge and technology expertise with the things partners can only know by being there every day. When agencies need a combination of tech and touch, Ignite Digital creates outcome-driving partnerships and stands with agencies to accomplish mission objectives. Ignite Digital accelerates capability to the speed of every mission, deploying intelligent solutions and AI integration for faster, better transformation. Ignite delivers partnership beyond presentations to inspire the confidence to lead in a digital-forward world. Ignite Digital. The Edge from Within. Perks of Working at Ignite Digital: • Competitive pay and benefits, including PTO, • Education stipends and referral bonuses, • Compelling work with the U.S. federal government, • Strong emphasis on volunteer and community engagement, • Opportunity to shape the future of our industry, • Supportive colleagues and management who invest in your growth This role will be supporting the Naval Research & Development Establishment (NR&DE) organization, which is part of the Decision Advantage Solutions Hub (DASH) Integrated Product Team (IPT). NR&DE comprises 15+ warfare centers in addition to NIWC Atlantic, as well as University Affiliated Research Centers (UARCs) and a Federally Funded Research Development Center (FFRDC). The NR&DE has several Communities of Practice (CoPs), whose members are expert representatives from each of the warfare centers. The CoPs are each working on challenges to improve their domain of practice. In many cases, this work is driving requirements for analytics. The Naval Information Warfare Center (NIWC) Atlantic Rapid Capabilities Cell (RCC) focuses on rapidly identifying and implementing affordable Enterprise IT solutions by promoting innovation, developing our personnel and forming strategic partnerships across NIWC Atlantic and with its customers, which include Department of the Navy (DON) Program Executive Offices (PEOs). NIWC LANT RCC: • Provides engineering, logistics, and PM support solutions, • Provides automation through development and deployment of modern software-intensive solutions, • Provides hosting for software application and services including private and commercial Cloud services, • Performs install and sustain enterprise systems for the Fleet and DoD Required Experience • BS degree in Physical Sciences, Computer Science, Mathematics, Psychology, Business Intelligence, Business Administration or Finance, Statistics, or Management Information Systems, • 6 or more years of experience with:, • Analyzing use cases and high-level requirements to define lower-level requirements sufficient to design and implement data solutions, • Analyzing and refining enterprise metrics and business rules in coordination with stakeholders, and identify associated data needs and sources, • Establishing and refreshing data architectures/models, data standards, data transformations, and data integrations, • Designing, building, publishing, refreshing, and enhancing references that define terms, metrics, business rules, and the like for transparency to business analysts and other consumers, • 5 years of experience supporting corporate operations functions with data management and analysis, • 3 years of experience in the areas of data management, data analysis, and data visualization, • 3 years Business Intelligence experience in designing and building dashboards, reporting solutions, and data integration using the SAP Business Objects 3.1 (or newer) reporting suite, • Experience in designing multiple data visualization techniques and applying the most appropriate visualization tailored to different audiences, • Experiences related to project planning, recommending timelines and milestones, and identify risk areas; working and consulting with cross-functional teams in the delivery of a product or service; developing analytical models in spreadsheets and using presentation tools to facilitate communication with stakeholders., • Python, SQL, Data modeling, APIs, • Software design, testing, optimization, • Knowledge and skill with AI libraries Salary: 115k+ to align with experience and education Schedule: remote Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ignite Digital is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors. Equal Opportunity Employer/Veterans/Disabled For individuals who would like to request an accommodation, please visit ___ (CA) or ___ (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.

Our team works remotely across Europe, with regular off-sites for team bonding. We currently count 8 Enterprise and 6 Mid-Market Account Executives in the US, all former top performers at top tech companies like Dynatrace, Datadog, Grafana Labs, Apollo GraphQL, Outsystems, JFrog, Confluent. If you s

An Account Executive at W&B is a quota carrying, enterprise software sales position responsible for meeting and exceeding goals through generating and closing new opportunities while increasing awareness of W&B in the marketplace. Remote first culture with in-office flexibility in San Francisco.

ABOUT THE ROLE: We are seeking a full-time Data Analyst III to join our Data & Insights team, focused on Clinical and Member Impact within Care Complete. In this role, you will own the development of business intelligence and analytical insights that demonstrate the value and impact of Rightway’s clinical programs to PBM clients and strategic partners. You will play a key role in translating complex clinical and engagement data into clear, actionable insights that support client reporting, quarterly business reviews (QBRs) and strategic decision making. This role partners closely with clinical delivery, operations, product and client facing teams to support both recurring and ad hoc analytics needs across Pharmacy Navigation and Specialty programs. WHAT YOU’LL DO: • Develop and deliver comprehensive BI and analytics that measure member engagement and outcomes across Rightway’s Pharmacy Navigation and Specialty programs., • Analyze member engagement across multiple channels, including application usage, email, telephonic and other inbound and outbound communications., • Produce clinical team and client facing analytics for QBRs, executive reporting and ad hoc inquiries that clearly articulate program value, outcomes and opportunities for optimization., • Apply advanced analytical and statistical techniques to evaluate the effectiveness of member-facing clinical management programs (e.g diabetes, weight management, GLP-1 programs) and establish repeatable measures of efficacy., • Partner cross functionally with clinical, operations, product and client success teams to translate business questions into actionable analytics and scalable reporting solutions., • Support the definition and measurement of return on investment (ROI) for Pharmacy Navigation and Specialty programs for both clients and internal stakeholders., • Contribute to the evolution of Rightway’s analytics ecosystem by improving data preparation workflows, enabling self-service BI and supporting automated and standardized reporting., • Lead the development of analytical frameworks and methodologies to support strategic initiatives and new program launches., • Communicate complex analyses clearly through data memos, dashboards, presentations and verbal storytelling tailored to clinical and business audiences., • Use AI and advanced analytical tools to accelerate insight generation, root cause analysis and narrative development on top of governed BI models. WHO YOU ARE: • Experience working in the PBM or Healthplan space., • Expert level of proficiency with SQL., • Proficiency with relational databases and database structures., • Bachelor’s degree in analytics, Computer Science, or related field, or equivalent work experience., • 4-8 years of experience in quantitative analytics and conducting advanced analytic modeling for large datasets., • 4+ years of industry experience querying and analyzing pharmacy data., • Experience working with data and analytics services within cloud platforms (preferably AWS)., • Understanding of AI, Generative-AI and Machine Learning frameworks and its application in LLMs, NLP, Forecasting and other AI-driven use cases., • Understanding of responsible AI practice., • Experience gathering and documenting requirements from clients or the business., • Ability to communicate analysis to business partners and clients both in writing and verbally., • Excellent communication and interpersonal skills., • Experienced with developing data tools, memos and presentations to deliver data and insights to stakeholders., • Proven ability to guide standards and provide leadership and mentorship to junior team members. EXTRA CREDIT: • Proficiency with Python., • Proficiency with dbt., • Proven experience with version control., • Hands on AWS experience is a plus. BASE SALARY: $90,000 - $135,000 + bonus Offer amounts for both remote and in office roles are influenced by geographic location. CYBERSECURITY AWARENESS NOTICE In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at . ABOUT RIGHTWAY: Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with a satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs. HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members who will: • We are human first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding. • We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems. • We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team. • We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity. • We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success. Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

Overview esVolta, LP is a leading developer, owner, and operator of utility-scale energy storage projects across North America. We are at the forefront of the fast-growing battery energy storage market, and our projects are helping to transition the nation’s electric grid to a cleaner and more reliable future. Our storage projects provide major utilities with a multitude of important services including reliable fast-ramping capacity, energy and ancillary grid services including renewable energy integration support. esVolta is independently owned, and we are among the largest players in the US energy storage sector with about 2.0 GWh of projects in operation or construction, and a 25+ GWh development pipeline. We are headquartered in Newport Beach, California, with employees in multiple regions across the U.S. Our diverse management team has many decades of experience in the renewable energy, utility, and independent power sectors. esVolta is an innovative industry leader in development, design, construction, financing, and management of utility scale energy storage projects. At esVolta, every employee makes an impact on the company’s growth and profitability, every day. We have a fast-paced, high-performance and team-oriented culture. We value quality of life and flexibility for our employees and strive to help our team members achieve their career goals. About The Role We are seeking motivated and energetic individuals to join as a Project Engineer to support the construction of several sequential utility-scale battery energy storage projects from late-stage development through commissioning. The Project Engineer is the primary technical point of contact for esVolta, vendors, and the internal project team. The role is to be the liaison between the EPC contractor’s engineering team, owners, engineers and the esVolta EPC (project, commissioning and engineering) team. This position is responsible for ensuring the timely completion of project deliverables that may include civil, structural, mechanical, instrumentation and electrical. Core Responsibilities • Assist management team in completing engineering projects by organizing and overseeing project engineering activities during pre-construction and construction., • Support project objectives by reviewing project engineering proposals and design documents and conferring with engineering management and project management during pre-construction and construction., • Responsible for maintaining an engineering issues log, RFI log and submittal log during project execution, and identifying project responsibilities and assigning personnel to tasks with definitive due dates., • Responsible for reviewing all product and project design specifications by studying product/major material design, customer requirements, and performance standards and ensuring compliance with company design standards., • Collaborate with project manager and construction manager on project schedule by studying execution plan and schedule to insure feasibility with engineering activities and specifications., • Responsible for reviewing manufacturers’ specifications to determine extent of scope for multiple disciplines of the project and ensuring design documentation and construction documentation are consistent., • Responsible for reviewing and recommending engineering expenditures to management for approval during project execution., • Participate in regular project team meetings to ensure specific engineering requirements are being met on a timely basis., • Responsible for preparing project engineering status reports on a weekly basis by collecting, analyzing, and summarizing information and recommending actions., • Responsible for ensuring project design is in compliance with federal, state and local regulations., • Complete technical studies, such as load flow, fault current calculation, arc flash analysis, device coordination, motor starting and harmonic studies using ETAP and SKM and prepare cost estimates as directed., • Facilitate preparation of design criteria, specifications, datasheets, One-Line diagrams and elementaries for electrical equipment such as PV panels, inverters, trackers, transformers, • Maintain project engineering budgets and collaborate with project manager on overall project budget., • Track performance and analyze the completion of key goals during project execution. Maintain production logs for work put in place for future reference for project engineering lessons learned., • Support the inventory and inspection process as major materials arrive to site: inspection, offload, receiving, and storage.Quality Assurance, • Responsible for verifying that project execution during construction agrees with all IFC design drawings., • Assists third party/IE partners in confirming product performance by meeting with them during site visits and overseeing tests., • Document control including management of all IFC and Redlined esVolta prints, manufacturer and as-built drawings., • Support the final inspections and punch list process with contractors, vendors, independent engineers and management.Safety, • Assist project management and HSE team in developing and executing site specific safety program and activities., • Monitor and review trade partner work plans and activities for safety concerns., • Participate in and contribute to project planning and hazard analysis., • Maintains safe and clean working environment by enforcing procedures, rules, and regulations., • Maintain operational knowledge of construction safety, OSHA, ANSI, NFPA, and other applicable standards, regulations, laws, and procedures., • 3 years of experience in electrical engineering, power delivery, substation, transmission line, interconnect, renewable energy or energy storage is required., • ABET accredited bachelor’s degree in electrical engineering or related field is required. EIT Certification preferred., • Familiarity with applicable standards including IBC, NFPA 855, CEC, CFC, IEEE, NEMA, NEC, OSHA, and UL., • Familiarity with battery energy storage design and technical standards preferred., • Strong proficiency with Microsoft Word and Excel, Primavera, Microsoft Project, and Smartsheets., • Superior communication and presentation skills, both written and verbal. $120,00020% • 401k program with 6% match, • 20 vacation days, 5 sick days and 9 observed holidays, • Medical, dental and vision care benefits, • Monthly cell phone stipendThis position is classified as remote; however, periodic travel to company offices, project sites or other meeting locations may be required on an as-needed basis. esVolta is an Equal Opportunity Employer. We celebrate all forms of diversity and are committed to creating an inclusive environment for all employees. However you identify or whatever your path here, we encourage you to apply. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the hiring process, perform essential job functions, and receive other benefits and privileges of employment.

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

An Account Executive at Weights & Biases is a quota carrying, enterprise software sales position responsible for meeting and exceeding goals through generating and closing new opportunities while increasing awareness of Weights & Biases in the marketplace. Provide continuous updates on all active ac

Sandboxx is the leading platform dedicated to finding and building technology solutions throughout a service member's military life cycle. We're looking for people with drive and initiative who are excited about making great technology and a positive attitude for our service members. Come help us build meaningful solutions for the military community! Sandboxx is the leading platform connecting military recruits with their families through letters, digital communications, and a growing online community. Every week, tens of thousands of families stay connected with loved ones in training, and our tools now extend to education, readiness, and resilience programs that support the entire military journey. As Sandboxx deepens its partnerships across the military ecosystem, we’re increasingly being asked to demonstrate the measurable impact of communication and family support on outcomes like retention, performance, and overall mission success. This role is designed to help us answer those questions through data and analysis that meet the highest standards of rigor and credibility. We’re seeking a senior military analyst or retired ORSA (O-4/O-5) to build Sandboxx’s readiness analytics capability. This contract role will translate Sandboxx user data into military-relevant insights and predictive models that connect communication, family engagement, and trainee outcomes. Your mission: build defensible, data-driven models that demonstrate Sandboxx’s contribution to recruit retention, pipeline throughput, cost avoidance, and readiness that help shape a long-term analytic foundation for future DoD partnerships. Sandboxx has proven its ability to connect service members and families in meaningful ways, but our next stage of growth requires us to prove the broader impact of that connection. We need to move beyond describing platform activity and start quantifying outcomes that matter to our partners, such as improved retention, reduced attrition, and greater overall effectiveness. This role will help us build the analytical foundation to translate our data into actionable insights, validate our value to key stakeholders, and position Sandboxx as a trusted partner in shaping future engagement and support strategies. • 1099 contractor engagement (90–180 days), • Competitive daily or project-based rate, • Remote-first with optional in-person briefings, • Possible extension or long-term advisory engagement, • Architect and execute co‑marketing campaigns internally and with partners, • Lead the design and execution of Sandboxx’s first end-to-end impact analytics framework., • Transform user engagement data into measurable insights that connect communication, family support, and military outcomes., • Build predictive and prescriptive models that identify the factors most correlated with improved performance and reduced attrition., • Develop dashboards and visualization tools that translate complex data into accessible, actionable stories for both leadership and partners., • Quantify Sandboxx’s economic and operational impact through defensible cost avoidance and efficiency models., • Deliver executive-ready briefs, summaries, and presentations that position Sandboxx as a trusted, data-informed partner., • Establish long-term data practices, documentation, and training that allow internal teams to sustain analytics growth after contract completion., • Experienced data or research professional with a strong background in applied analytics, statistics, or operations research., • Ability to translate complex data into clear insights that inform decision-making., • Proficiency in statistical modeling, data visualization, and predictive analytics using tools such as Python, R, or similar., • Experience working with structured and unstructured datasets to uncover relationships and quantify impact., • Strong communication skills with the ability to brief senior leadership and external stakeholders., • Proven ability to work independently, prioritize effectively, and deliver high-quality analysis within a defined timeframe., • Understanding of privacy, data security, and sensitivity considerations in handling user or personnel data. 30 Days: Assessment and Baseline Modeling • Audit all Sandboxx data pipelines, dashboards, and reporting structures, documenting at least three critical data or measurement gaps., • Conduct stakeholder interviews across Product, Marketing, and Partnerships to define top five impact questions Sandboxx must answer to prove value., • Produce a Baseline Impact Brief correlating Sandboxx engagement metrics (letters sent, active users, message frequency) with early indicators of retention and support., • Deliver an Assessment Report identifying existing data limitations, with prioritized recommendations for improving data quality and model readiness., • Present an initial Analytics Roadmap to leadership outlining the models, datasets, and dashboards required to measure impact at the Service level. Success by Day 30: Stakeholders have an agreed-upon data framework, initial findings, and a defined 90-day analytics plan. 60 Days: Predictive Modeling and Impact Analysis • Build and validate at least two predictive or regression models linking Sandboxx engagement to key outcomes (attrition risk, retention, shipping behavior)., • Develop a prototype dashboard that visualizes Sandboxx impact using common DoD metrics such as participation rate, throughput, and engagement-to-outcome ratios., • Quantify Sandboxx’s estimated cost avoidance from reduced attrition or improved throughput using available training cost baselines., • Deliver one executive-ready presentation summarizing predictive findings, impact estimates, and confidence intervals for leadership and partners., • Provide written data requirements and process documentation to enable repeatability and scalability of models. Success by Day 60: Predictive models and visualizations demonstrate measurable outcomes and are ready for use in partner discussions or pilot briefings. 90 Days: Institutionalization and Strategic Recommendations • Refine predictive models into prescriptive insights, identifying the top three engagement behaviors statistically linked to positive outcomes., • Deliver a Sandboxx Impact Analytics Playbook that documents model logic, data sources, update cadence, and reporting templates., • Create a long-term data strategy memo outlining future staffing, tooling, and integration recommendations to sustain analytics growth., • Develop and present a Final Executive Brief quantifying Sandboxx’s impact, readiness value, and cost avoidance potential, suitable for inclusion in future proposals or renewals., • Train at least two internal team members on how to maintain dashboards and update models post-contract. Success by Day 90: Sandboxx leadership and partners have a defensible analytic narrative, reusable models, and a self-sustaining framework for ongoing measurement. • You approach data as a storytelling tool, connecting numbers to real human impact., • You’re equally comfortable writing a Python script, designing a dashboard, or presenting findings to senior leaders., • You balance analytical precision with practical judgment, knowing when to go deep and when to simplify., • You’re proactive and self-directed, capable of scoping work, setting milestones, and delivering results with limited oversight., • You communicate clearly and thoughtfully, translating technical findings into language that resonates with non-technical audiences., • You’re driven by purpose and take pride in using data to make programs more effective and people more connected., • You thrive in fast-moving environments, embrace ambiguity, and enjoy building structure from the ground up., • You value collaboration and see your role as a bridge between product, marketing, and leadership teams., • Have 8–10 years of experience in data science, analytics, or applied research., • Have built predictive models or frameworks that measure human or organizational outcomes., • Know how to turn complex data into clear, decision-ready insights for senior leaders., • Have familiarity with defense, government, or mission-driven analytics., • Are fluent in tools like Python, R, SQL, or Tableau., • Have a track record of creating scalable, documented analytics systems others can use., • Prior experience in defense, government, or mission-driven organizations., • Familiarity with training, performance, or workforce data., • Experience developing data frameworks that bridge consumer analytics and organizational outcomes., • Understanding of contracting structures or partnership analytics in the federal space., • Equity incentive plan, • 401k with matching and sharing, • Top-tier health insurance and family benefits, • Flexible paid vacation, • Paid parental leave We look for people with a good sense of humor and zest for life, especially during interviews. Sandboxx is an equal opportunity employer - if you are a continuous learner who enjoys startups in either tech or military, you'll thrive at Sandboxx. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Sandboxx is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To all recruitment agencies: Sandboxx does not accept agency resumes. Please do not forward resumes to our jobs alias, Sandboxx employees, or any other organization location. Sandboxx is not responsible for any fees related to unsolicited resumes.

GitLab is an open core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our ___ on our product and staying aligned with our ___. Learn more about ___. Thanks to products like ___, and ___, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. Strategic Account Executive, Enterprise Location: Remote - Chicago, Illinois An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Enterprise Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you’ll do • Supports GitLab’s ___ prospects and customers., • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources, • Be the voice of the customer by contributing product ideas to our ___, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners ., • Expand knowledge of industry as well as the competitive posture of the company, • Prepare activity and forecast reports, • Contribute to root cause analysis on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team, • Assist sales management in conveying customer needs to product managers, and technical support staff, • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs., • Develop an account plan to sell to customers based on their business needs., • Collaborate with Marketing on marketing strategies. What you’ll bring • A true desire to see customers benefit from the investment they make with you, • Able to provide high degree of account management and control, • Work under minimal supervision on complex projects, • Experience selling into large organizations, • Ability to leverage established relationships and proven sales techniques for success, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools, • You share our ___, and work in accordance with those values., • Ability to use GitLab, • Ability to travel if needed and comply with the ___ How GitLab will support you • ___, ___ work environment, • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range$98,600—$174,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Cinder provides a cutting-edge platform to protect the internet. Trust & Safety teams at the world’s most influential companies need powerful solutions that allow them to innovate and adapt as quickly as the threats they face. Companies rely on our software to make policies, label, moderate, enforce, investigate, and disrupt threats like hate groups and state-sponsored disinformation campaigns. We’re seeking an Account Executive to join our team. We’re building an enterprise-grade platform to make the internet safer and we need highly curious, hard-working self-starters. We operate as a fully remote company with teammates in NY, DC, London, Austin, and SF, among other cities. This role will operate primarily in US Eastern time zone. We believe in the value of frequent in-person meet-ups and learning face to face. We offer health, vision & dental benefits and a 401(k) plan with employer matching. * Work closely with new and existing customers to deeply understand their Trust & Safety challenges and goals. * Work directly with the founding team, and in a team selling environment: investors, advisors, employees, founders. Everyone pitches in. * Be relentless and intentional about building pipeline. * Identify and empathize with key partner needs to launch and grow partnerships. * Drive engagement with technical and non-technical buyers. * Vertically integrate your work experience—to drive sales strategy and manage the nuts and bolts in Salesforce, Apollo etc to manage and grow a robust sales pipeline. * Work closely with customer engineering teams to prioritize product improvements and new features to keep our existing product offerings sharp and relevant. * Work closely with Cinder product designers and investigations experts to craft a consumer-grade experience for our customers. * 2+ years of experience selling B2B SaaS to enterprise accounts with at minimum high five-figure deals. * Wide-ranging curiosity. We are creating a category and shipping a product with little precedent. Strong candidates do not need experience with platform governance, but they must demonstrate curiosity and humility in learning a new space so they can communicate effectively with our buyers and user base. * Experience successfully selling and winning complex, multi-month+ sales cycles. * Comfortable operating at a small company—you’ve created or tweaked a successful sales motion, and seen one built from the ground up. * Experience successfully navigating and leveraging partnership agreements. * Experience with sales in a fluid category creation motion with multiple buyer personas * Comfort with ambiguity and an ability to take initiative. * Relentless optimism balanced with realism: assume the best, prepare for the worst, and never leave anything to chance. * Familiarity with and understanding of how the internet and other technical tools can be used for harm. * Excellent written and spoken English communication skills. * Experience working for a social media, marketplace, or media company with knowledge of how attackers abuse these systems. * Previous sales experience at a company known for producing sales talent who successfully close six-figure enterprise deals. * Experience as a software developer, data scientist, or other technical background. * Familiarity in information security, online safety, or other knowledge of how bad actors operate online. * Experience selling software designed to empower teams defending against clear adversaries. As an Account Executive at Cinder, you’ll be central to Cinder’s growth and getting our product into the hands of the people who need it the most. We’re building and implementing the most advanced content safety system, and your customers and partner organizations are some of the world’s largest enterprises. Expect a front row seat in tackling the hardest problems for some of the most sensitive, impactful issues.

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Manager, Technical Support, will build and lead our new Technical Support function as we transition to a SaaS ready, tiered support model. This role is responsible for building and managing a high performing technical team dedicated to cloud service health, API and customization incidents, platform reliability, and problem management. This role is customer-facing when necessary and requires extensive experience communicating directly with senior business and technical leaders in our customer base. The successful candidate must demonstrate confidence in high-stakes conversations, including executive briefings, incident updates, and postmortem reviews. The Technical Support Manager partners closely with the Technical Product Manager to improve triage quality, gatekeep engineering effort, and convert recurring incidents into systemic product and platform improvements. Work Arrangement: Remote Responsibilities • Build, lead, and coach the Technical Support team., • Own technical case management, including MTTR, SLA performance, prioritization, communication., • Implement end-to-end case ownership, ensuring zero “ping-ponging” between teams., • Build and maintain operational runbooks, SOPs, and service workflows for the technical track., • Act as incident commander during Sev-1 and Sev-2 events., • Oversee technical investigation and resolution for:, • Cloud service interruptions, • API failures and integration issues, • Customizations/configured logic incidents, • Platform performance degradation, • Perform and review RCAs, trend analysis, and corrective/preventive actions., • Serve as a customer facing technical leader during escalations., • Deliver concise, Executive-ready summaries to senior business and technical stakeholders., • Participate in customer incident calls, debriefs, and roadmap discussions., • Act as the technical point of contact when Support requires senior leadership presence., • Validate escalations prior to Engineering handoff; ensure complete triage, reproducible steps, logs, and metadata., • Partner with the TPM on prioritization, defect intake, and technical debt grooming., • Identify recurring incidents and drive durable product improvements., • Use AI triage to improve routing accuracy between Functional and Technical Support., • Collaborate with the TPM to implement AI clustering for “silent” platform issues., • Oversee AI deflection for common configuration and how-to issues., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in STEM field or equivalent experience., • 6–8 years of experience in SaaS technical support, SRE, escalations engineering, or incident response. 5+ years managing technical teams in a tiered or escalations model., • Extensive customer facing experience interacting with C level stakeholders, senior business leaders, and technical leadership teams, • Deep understanding of cloud architectures, observability, APIs, logs, and troubleshooting methodologies., • Strong background in incident and problem management (RCA, CAPA, PIRs)., • Experience collaborating with engineering and product on defect intake and prioritization., • Ability to travel up <10% as business needs require., • Role requires the following physical capacity: Sedentary: primarily desk/computer work., • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position. Benefits: • Competitive Compensation Package ($140,000 - $175,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. Are you a skilled sales enthusiast with a knack for building lasting B2B relationships? Do you thrive on driving end-to-end sales processes and sealing deals within the dynamic tech landscape? Join t

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. The Senior Director of Product Marketing – AI for Testing & Resilience and AI for Cost & Optimization is a senior leadership role responsible for one of Harness’s largest and fastest-growing businesses, driving tens of millions of dollars in pipeline and revenue. You will operate as both a people leader and a hands-on product marketing leader, managing a team of PMMs while also serving as the individual contributor owner for key flagship products. This role reports to the Chief Marketing Officer and partners closely with Product, Sales, Analyst Relations, and executive leadership across the company. This is a build-and-evolve role, not a maintenance role. You will help shape how product marketing operates as Harness continues to scale its AI-native platform. • Define and evolve the positioning and narrative for AI for Testing & Resilience and AI for Cost & Optimization, • Establish clear “why we win” messaging across products, personas, and buying motions, • Influence roadmap prioritization, launch sequencing, and go-to-market strategy, • Ensure alignment across product, sales, marketing, and executive leadership As an IC, you will directly own product marketing for: • Chaos Engineering, • AI SRE, • AI Test Automation This includes: • Positioning and messaging, • Go-to-market strategy and launches, • Competitive differentiation, • Sales enablement and field readiness, • Customer proof points, demos, and case studies You are expected to be a subject-matter expert and a trusted voice internally and externally. • Manage and develop a team of PMMs across:, • Feature Management & Experimentation (FME), • Software Engineering Insights (SEI), • Cloud Cost Management (CCM), • Set priorities, coach performance, and raise the bar on PMM craft and impact, • Ensure consistency and cohesion across narratives, launches, and GTM execution, • Scale the team and operating model as the business grows, • Drive pipeline creation, expansion, and competitive displacement across owned value drivers, • Partner closely with Sales, Solutions Engineering, and Field Marketing, • Ensure launches translate into adoption, usage, and revenue, • Treat content, demos, and events as revenue-driving assets, • Serve as a public-facing leader through customer conversations, events, and thought leadership, • Partner closely with Analyst Relations on narrative development and briefings, • 12+ years of experience in product marketing, with senior leadership experience in B2B SaaS, • Proven ability to own large product portfolios or company-level value drivers, • Comfortable operating as both a people manager and an individual contributor, • Strong executive-ready communication and storytelling skills, • Deep empathy for technical buyers (SREs, DevOps, Platform, FinOps, and Engineering leaders), • Experience driving GTM strategy tied directly to pipeline and revenue outcomes, • Highly organized, opinionated, and execution-focused Nice to have • Experience with DevOps platforms, cloud infrastructure, reliability engineering, or FinOps, • Background in AI-native or data-driven products, • Experience partnering with Analyst Relations and executive stakeholders, • Remote within the U.S or Hybrid from one of our U.S offices (San Francisco, Dallas, Chicago, Boston, NYC), • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $230,000 and $255,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: ___. Pay transparency$230,000—$255,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

About the Company Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. Named one of Fast Company's Most Innovative Companies, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. About Armada Armada delivers sovereign, mission-ready AI infrastructure designed to operate where traditional cloud and centralized data center models cannot. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable secure, resilient AI operations across classified, regulated, and mission-critical environments, supporting defense, intelligence, energy, and industrial enterprises. The Americas and US Federal markets are strategic priorities for Armada. Customers across defense, intelligence, civilian agencies, and enterprise sectors require infrastructure that meets the highest standards for security, compliance, resilience, and operational control. This role ensures Armada’s platform is successfully deployed, adopted, and operated across both FedRAMP-regulated and classified environments as well as commercial enterprise customers throughout the Americas. Role Overview The Senior Director of Customer Success & Delivery for Americas & US Federal leads Armada’s post-sales organization across the region, ensuring successful deployment, operational excellence, and long-term customer value realization. This role owns the full post-award lifecycle, from onboarding and deployment through production operations, customer success, and expansion. The Senior Director leads teams of Technical Account Managers, Forward Deploy Engineers, and Mission Success Engineers responsible for delivering Armada’s AI infrastructure platform in complex enterprise and federal environments. The position combines delivery leadership, technical credibility, and executive customer engagement to ensure Armada becomes a trusted long-term partner to mission owners and enterprise leaders. Success is measured by customer adoption, mission outcomes delivered, operational stability, renewals, and platform expansion across the Americas. Key Responsibilities Regional Customer Success & Delivery Leadership • Own Customer Success and Delivery outcomes across US Federal and Americas enterprise customers, • Define and operate a regional post-sales model aligned with both commercial enterprise requirements and federal security frameworks, • Translate customer mission and business objectives into structured success plans, milestones, and measurable outcomes, • Drive long-term retention, expansion, and platform adoption through consistent execution and customer trust Deployment and Operational Execution • Own the post-award lifecycle from contract execution through deployment, activation, and steady-state operations, • Ensure rapid time-to-value for AI workloads deployed on Armada’s edge infrastructure platform, • Lead delivery governance across hardware, networking, platform infrastructure, and AI workload readiness, • Establish repeatable deployment playbooks, delivery processes, and operational runbooks suitable for both enterprise and government environments Federal Security, Compliance & Accreditation • Lead deployments operating under FedRAMP Moderate and High environments and classified infrastructure requirements, • Partner with federal security and compliance teams on ATO processes, continuous monitoring, and audit readiness, • Ensure deployments align with NIST 800-53 controls, federal risk management frameworks, and agency-specific security requirements, • Serve as the senior escalation authority for accreditation, compliance, and security-related concerns, • Maintain strict adherence to clearance protocols, need-to-know requirements, and operational security standards Executive Stakeholder Engagement • Build trusted advisor relationships with senior government officials, enterprise executives, and mission leaders, • Lead executive program reviews and operational governance sessions focused on mission impact, system reliability, and roadmap alignment, • Communicate value in terms of mission effectiveness, operational resilience, and measurable business outcomes, • Maintain credibility in high-stakes, sensitive operational environments Adoption, Expansion & Platform Growth • Drive adoption of Atlas, Galleon with AEP, and Leviathan AI Factory deployments integrated with Bridge GPU-as-a-Service, • Support transitions from pilot environments to full production deployments, • Identify opportunities to expand deployments into additional agencies, regions, or enterprise programs, • Partner closely with Sales and Capture teams to drive expansion while preserving strong post-award trust Customer Health and Risk Management • Define and monitor customer health indicators tied to mission success, platform adoption, and operational stability, • Identify risks early and drive cross-functional resolution across engineering, product, and security teams, • Lead executive-level escalations and crisis management when required Team Leadership & Organizational Development Build and scale a regional Customer Success organization across the Americas Recruit and develop teams including: • Technical Account Managers, • Forward Deploy Engineers, • Mission Success Engineers, • Customer Success leaders Create a culture of accountability, discretion, and mission-first execution Ensure teams operate in compliance with federal security requirements and enterprise governance standards Cross-functional Leadership inside Armada • Partner closely with Product, Engineering, Security, Compliance, and Government Programs teams, • Represent the voice of Americas customers in product roadmap decisions and service delivery models, • Help shape Armada’s global delivery framework and FedRAMP operating model Qualifications and Experience • 10+ years of experience in customer success, technical delivery, program leadership, or professional services, • Experience leading large enterprise or federal technology deployments, • Active TS/SCI clearance preferred; Full Scope Polygraph strongly desired, • Strong technical foundation in AI infrastructure, edge computing, data center platforms, and GPU-accelerated workloads, • Demonstrated success delivering outcomes in regulated, classified, or mission-critical environments, • Executive-level communication skills with experience engaging senior government and enterprise stakeholders Preferred Experience • Direct experience with FedRAMP Moderate or High environments, • Background supporting DoD, Intelligence Community, or federal civilian agencies, • Experience operating in disconnected, denied, or edge environments, • Experience scaling AI or compute infrastructure from pilot to production What Success Looks Like • Federal and enterprise customers operating stable, secure AI infrastructure in production, • Atlas, Galleon, and Leviathan deployments integrated with Bridge GPUaaS delivering measurable operational impact, • Successful accreditations, renewals, and expansions across the Americas, • Armada recognized as a trusted long-term AI infrastructure partner for mission-critical environments, • A high-performing regional Customer Success organization driving sustained growth across US Federal and Americas enterprise markets Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request). Benefits • Medical, dental, and vision (subsidized cost), • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA), • Retirement plan options, including 401(k) and Roth 401(k), • Unlimited paid time off (PTO), • 15 paid company holidays per year #LI-Remote #HP-1 Compensation $231,000 - $288,000 USD You're a Great Fit if You're • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge, • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude, • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company, • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda, • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time. Unsolicited Resumes and Candidates Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.