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Job Description Role: Senior Sales Executive, Remote - Part Time - Any Location Job Type: Part-Time, Project-Based, 100% Remote, Flexible Hours Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job Description Developed by leaders of the Johns Hopkins University School of Medicine, MileMarker™ is an on the job, real-time assessment software for surgical training to help universities, attendings and residents meet evolving ACGME requirements for milestone-based learning, while reducing training costs, facilitating communication and increasing efficiency. We are a young and agile company built by a team of Internet entrepreneurs, surgeons and researchers with deep experience in education technology. Our clients consist of university hospital residency programs. We are a SAAS provider. Our system is 100% web-based. MileMarker is an early-stage company on a very fast growth trajectory. Come join us! We offer many perks, from a 100% remote work option to a very generous vacation plan. Best of all, we are a team of smart, fun people who enjoy working together and love using technology to train medical professionals more efficiently. We are looking for a high-energy, driven professional with an understanding of the educational technology and medical training landscape and natural sales instincts to be our next Enterprise Sales Executive. The Executive will focus on educating prospects about MileMarker, qualifying opportunities, and scheduling meetings for the Sales team. RESPONSIBILITIES • Manage and qualify leads, • Contact prospects via phone/email asking pertinent questions, listening and qualifying opportunities, • Provide accurate product information and solutions based upon prospect use cases, • Schedule meetings between the qualified prospects and an Account Executive, • 1-2 years relevant work experience, • Exceptional verbal and written communication skills, • Excellent organizational and follow-through skills are required, • Experience with a CRM platform is preferred, but not required, • Confident and professional phone presence, • Competitive nature / motivated to achieve goals, • Pre-call planning/Research – LinkedIn, • Compensation: Base plus commission, • Employment Type: Part-time or Full-Time, • Area of Position: Headquarters is in Baltimore, MD, but this person may work remotely in the United States. Powered by JazzHR O0d0yrr9fD

Job Description About TeamLogic IT TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security and flexibility for their IT infrastructure. With more than 200 locations across North America and more than 500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and are able to help our clients leverage technology to their advantage. Our philosophy is simple – we work with you the way we’d want someone to work with us. TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries and we’re proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT. Synopsis The IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels and customers daily. The IT Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills. The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals and presentations on technical assessments, implementations and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable and a team player IT Technician III Responsibilities: • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Installing and configuring hardware and software components throughout various network infrastructure devices., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals., • Establishing good relationships with all departments and colleagues., • Ensuring company safety and security standards are met., • College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience., • Minimum 3 years’ experience working for a MSP (Managed Services Provider), • Exceptional written and oral communication skills., • Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, Server 2019 and Mac OS., • Project Management experience is required., • Experience writing proposals for technical solutions to fulfill business needs., • Strong understanding of technology and business productivity systems., • Active Directory knowledge and experience., • Experience with UTM firewalls a plus., • Kaseya RMM and Autotask PSA Experience a plus, • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills., • Good problem-solving skills., • Excellent customer service skills., • Ability to work under moderate supervision., • Sales Engineering experience a plus., • Microsoft Server certification preferred., • Microsoft Desktop operating systems certification preferred., • Valid Driver License and ability to drive to customer locations when required., • CompTIA Net+ and/or CompTIA Security+ certifications preferred. Company DescriptionWe are an IT Managed Services Provider located in Nottingham, MD focused on providing support for small to midsize businesses looking to outsource their IT functions. Relationship flexibility enables work arrangements that accommodate different levels of service. Whether it be fully- outsourced IT, supplemental IT, or project-based assistance. We are a locally owned member of a franchisee network of 100 TeamLogic IT locations nationwide. The strength of our network has placed us at #36 on the MSPmentor.net Top 501 Managed Service Providers.We are an IT Managed Services Provider located in Nottingham, MD focused on providing support for small to midsize businesses looking to outsource their IT functions. Relationship flexibility enables work arrangements that accommodate different levels of service. Whether it be fully- outsourced IT, supplemental IT, or project-based assistance. \r\n\r\nWe are a locally owned member of a franchisee network of 100 TeamLogic IT locations nationwide. The strength of our network has placed us at #36 on the MSPmentor.net Top 501 Managed Service Providers.

Job Description We are seeking freelancers/consultants for on-demand/ad hoc IT Support in the Hartford, CT to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments. Company DescriptionTechmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

Job DescriptionSalary: INR 641.88 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Bookkeeper ALTERNATE TITLE(S): Junior Accountant, Accounting Clerk COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Bookkeeping UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Controller (Chief Financial Officer in the absence of the Controller) ACCOUNTABLE FOR: Supporting accurate and timely financial recordkeeping and reporting for multiple entities CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: INR 641.88 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Bookkeeper is responsible for maintaining general ledger accuracy, recording daily financial transactions, and assisting with the preparation of monthly and quarterly financial reports. The role supports Enterprise Managements finance team in delivering bookkeeping services to multiple affiliated organizations across healthcare, housing, and service industries. The ideal candidate will be detail-oriented, organized, and comfortable working in a fast-paced, multi-entity environment. This position requires frequent coordination with AP, AR, payroll, and finance team members. The goal of this role is to contribute to the financial close process such that books are closed for each business within three (3) business days after the end of each month. SCHEDULED DUTIES AND RESPONSIBILITIES: • Enter and reconcile bank and credit card transactions in accounting software, • Record journal entries and maintain proper documentation for all postings, • Assist with month-end and year-end closing processes for assigned entities, • Maintain chart of accounts, expense allocations, and project/job costing as assigned, • Reconcile general ledger accounts and resolve discrepancies in a timely manner, • Track and categorize grant and program-related expenditures, • Maintain electronic filing system for receipts, statements, and supporting documentation, • Prepare reports for internal stakeholders as requested (e.g., budget vs. actual summaries, account activity reports), • Support accounts payable and receivable teams by providing transaction backup, invoice entry, or payment batching as needed, • Assist with internal and external audit preparation by organizing financial documentation, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Support implementation or upgrades of accounting software and tools, • Assist with payroll journal entries or benefits expense reconciliation, • Back up other bookkeeping staff during absences or high-volume periods, • Participate in finance team meetings, trainings, or cross-functional workgroups as assigned, • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Knowledge of double-entry accounting and reconciliation practices, • Familiarity with accounting systems such as QuickBooks, Sage, or similar, • Strong Excel and spreadsheet management skills, • High level of accuracy and attention to detail, • Effective communication and teamwork skills LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • Associates degree in Accounting, Finance, or related field (required); Bachelors preferred, • Minimum 2 years of bookkeeping or accounting experience, • Experience working in nonprofit, healthcare, or grant-funded environments a plus, • Ability to pass background and reference checks

Job DescriptionVice President of Operations Location: Baltimore, MD or Charlotte, NC (Remote/Hybrid Considered) Department: Operations / Service Delivery Reports to: Chief Executive Officer Position Summary The Vice President of Operations is a key executive responsible for driving the strategy, execution, and continuous improvement of Concentric’s service delivery and operational systems. This role leads large-scale, national teams of regional operations managers, service delivery contractors, and systems staff to ensure seamless implementation of K–12 and community-based support services across the U.S., with a particular emphasis on standardizing and scaling Concentric’s flagship suite of home visit and mentoring services. The VP will architect the infrastructure, workflows, and tools needed to deliver community-based services consistently, efficiently, and at scale, balancing quality, compliance, and operational excellence. This role requires a systems-oriented, people-first leader with a proven track record of scaling service models, managing distributed teams, and optimizing cross-functional operations. Key Responsibilities Leadership & Strategic Execution * Lead and manage a national team of regional managers and delivery consultants, ensuring high levels of performance, engagement, and accountability. * Collaborate with executive leadership to align operational strategy with business growth and product evolution. * Establish and monitor KPIs related to service delivery, consultant utilization, customer satisfaction, and operational efficiency. * Evaluate and align service model design with refreshed product offerings and go-to-market strategy. Service Delivery & Infrastructure Development * Establish standardized operating procedures (SOPs) for Concentric’s home visit service line, including implementation/onboarding, scheduling and coordination, session execution, documentation, issue escalation, and offboarding/transition. * Oversee staffing and workforce management: define role structures, support recruitment efforts, and drive performance management systems across the delivery team. * Implement protocols for client communication around onboarding, cancellations/rescheduling, and progress updates (weekly/monthly). * Work closely with program managers to translate feedback and data into operational enhancements. Operational Systems, Tools & Data Optimization * Build or integrate technology platforms to support rostering, time tracking, client intake, session scheduling, and service delivery data collection. * Own and evolve operational platforms such as HubSpot and internal scheduling tools to streamline logistics and improve visibility. * Ensure accurate and timely data capture post-sale to enable reporting, performance tracking, and informed decision-making. * Create a comprehensive system for operational monitoring, real-time tracking, and centralized coordination across geographies. Quality Assurance & Continuous Improvement * Design and oversee a system for quality assurance and fidelity of service delivery, including session shadowing, documentation audits, performance rubrics, and real-time staff coaching. * Implement escalation protocols for service disruptions, partner concerns, or staff non-compliance. * Identify and lead improvements in workflow automation, standardization, and service consistency. * Use analytics and partner feedback to drive continuous improvement and elevate service outcomes. Compliance, Risk Management & Safety * Develop and maintain protocols to ensure compliance with HIPAA, FERPA, and all applicable federal/state/local regulations. * Ensure all staff meet certification, background check, and safety requirements. * Define incident reporting, emergency response, and mandated reporting policies, and ensure secure record storage. * Mitigate operational risk through robust documentation, accountability systems, and staff training. Cross-Functional Collaboration * Serve as a key liaison between operations, customer success, sales, talent, marketing, and product teams. * Translate service model needs into operational enablement and cross-team support. * Collaborate on the development and piloting of new programs based on evolving customer needs and educational trends. Budget & Vendor Management * Support operational budgeting related to logistics, tools, staffing, and vendor services. * Oversee third-party contracts and negotiate favorable terms aligned with organizational priorities and compliance standards. Core Competencies * Strategic leadership and people management * Operational design and service model scalability * Quality assurance and program fidelity * Compliance, safety, and risk mitigation * Data-driven decision-making * Cross-functional collaboration * Effective communication and escalation management * Process improvement and systems thinking Preferred Qualifications * 8-10+ years in progressive leadership roles in educational or social services, healthcare delivery, or scaled service operations * Demonstrated experience managing distributed teams and implementing service models across multiple sites and states * Deep familiarity with K–12 systems, student engagement, and wraparound supports * Proficiency with CRM and operations tools such as HubSpot, Office 365, and scheduling platforms * Experience in QA frameworks, feedback systems, and performance tracking * Bachelor's degree required; advanced degree in education, business, or operations preferred Why Concentric * Mission-driven team reshaping student engagement and community impact * Opportunity to lead transformative work at the intersection of education and equity * Flexible PTO and generous holidays * Comprehensive health, dental, vision, and life benefits * Nationally recognized brand trusted by school systems and community leaders Concentric Educational Solutions is proud to be an Equal Opportunity Employer. Diversity and Inclusion is an integral part of our organization and reputation. At CES, we do not discriminate and we are committed to recruit, retain, develop and promote regardless of race, religion, color, national origin, sexual orientation, gender, gender identity, disability, age, veteran status and other protected status as required by law. APPLY TODAY and be part of a team that’s changing lives—one home visit at a time!

Project Director Type: Full Time Active Clearance: Secret or above Location: Hanover, MD/Remote About Us: MoveAmerica provides global solutions to the most challenging technological issues of the 21st-century, and our evolving portfolio spans five major markets: Defense, Aerospace, Intelligence, Professional Sports, and Health & Life Sciences. ___. Why Join Us? MoveAmerica’s Executives foster a supportive work environment allowing our teams to thrive, and have a fierce dedication to innovation, security, and people. Our culture is built on inclusion, teamwork, trust, and we are committed to offering career advancement opportunities to all employees. Encouraging a healthy and balanced life, we offer an extensive benefits package to support the wellness of our employees and their families. You will be joining a team of innovators, working with cutting edge technologies. Apply today to advance your career! Job Description: The Project Director will serve as the lead executive for the TECHGATE initiative, a national program to strengthen small business cybersecurity resilience and compliance. The Director will manage all phases of the project, including strategy development, program execution, stakeholder coordination, reporting, and compliance. This position will ensure successful delivery of program goals and alignment with funding agency expectations. Responsibilities: • Lead the development and execution of the TECHGATE project plan., • Manage cross-functional teams, including technical staff, curriculum developers, and external partners., • Serve as the principal liaison with federal agencies, partner organizations, and stakeholders., • Oversee program deliverables, schedules, and quality standards., • Ensure compliance with federal grant rules and reporting requirements (e.g., 2 CFR 200)., • Coordinate communication across workstreams and facilitate decision-making., • Track risks and ensure mitigation strategies are implemented as needed., • Represent MoveAmerica in meetings, public briefings, and program reviews. Required Qualifications: • Bachelor’s degree in Cybersecurity, Public Policy, Business Administration, or a related field., • 8+ years of experience managing federal grant-funded programs or national initiatives., • Demonstrated ability to lead multidisciplinary teams and manage external partnerships., • Familiarity with U.S. government grant management and compliance processes., • Excellent communication, writing, and leadership skills. Preferred Qualifications: • Master’s degree or PMP certification., • Experience with capacity-building or compliance programs for small businesses., • Previous leadership role in a State Department, DHS, or DOD-funded project.

Job DescriptionVice President of Partner Success Location: Charlotte, NC (Remote/Hybrid Considered) Department: Sales Reports to: Chief Revenue Officer (Chief Executive Officer in Interim) Position Summary The Vice President of Partner Success is a key member of Concentric’s executive team responsible for leading the national team of account managers and partner success professionals to maximize customer impact, retention, and revenue growth. This role inherits accounts post-sale and ensures a seamless transition from implementation to long-term partnership management, including consistent check-ins, progress reporting, and strategic renewal conversations. The VP of Partner Success is accountable for the health and growth of Concentric’s district and community partnerships, serving as the executive owner of the partner experience. This leader ensures our partners receive high-value engagement, measurable outcomes, and strategic advisement that lead to renewals, upsells, and cross-sells. Working in close collaboration with Operations, Sales, and Product teams, the VP creates systems to monitor impact, surface insights, and align services with partner goals. This is a revenue-generating leadership role that combines client advocacy, relationship stewardship, and strategic account management. Key ResponsibilitiesStrategic Account Management & Partner Engagement * Lead the Partner Success team to manage Concentric’s full portfolio of K–12 district accounts, ensuring deep engagement and strategic alignment. * Design and implement structured partner touchpoints (weekly, biweekly, or monthly check-ins) to communicate progress, address needs, and proactively drive toward shared goals. * Serve as executive sponsor for high-priority partnerships, cultivating trust and positioning Concentric as a thought partner and long-term solution provider. * Develop annual account plans for key districts to forecast renewals, expansions, and risk. Revenue Retention & Growth * Own the post-sale revenue lifecycle, including renewals, upsells, and cross-sells in collaboration with Product and Sales teams. * Build and manage systems to track account health, contract status, impact outcomes, and expansion opportunities. * Partner with Finance and Sales leadership to forecast renewal pipeline and set annual retention goals. * Coach Partner Success Managers to lead value-based renewal conversations grounded in outcomes and aligned with district priorities. Team Leadership & Talent Development * Recruit, develop, and lead a high-performing team of Partner Success Managers and Strategic Account Leads. * Create team norms, coaching frameworks, and performance management systems focused on retention, partner engagement, and customer impact. * Establish KPIs related to customer satisfaction, net revenue retention (NRR), gross revenue retention (GRR), and expansion targets. * Foster a culture of responsiveness, ownership, and relationship-driven service. Impact Reporting & Storytelling * Collaborate with the Operations and Data teams to capture, analyze, and communicate the outcomes of Concentric’s services at both the student and system level. * Develop partner-facing reports, dashboards, and presentations that highlight key wins and support renewal conversations. * Elevate partner success stories for use in marketing, fundraising, and new business development. Cross-Functional Collaboration * Work closely with Operations to ensure seamless partner handoff from Implementation to Account Management and service delivery alignment with partner goals. * Collaborate with Product to inform service design, enhancements, and bundling strategies based on partner feedback and emerging needs. * Partner with the Sales team on renewal strategy, pricing, and messaging to ensure alignment and maximize customer lifetime value. * Share insights from the field to inform business strategy, customer segmentation, and market positioning. Core Competencies * Strategic account management and customer success leadership * Revenue growth and renewal strategy * Relationship building with executive-level stakeholders * Data-driven storytelling and impact reporting * Cross-functional collaboration and internal alignment * Team coaching and performance development * Problem-solving and partner advocacy * Communication and negotiation Preferred Qualifications * 5+ years of experience in customer success, account management, or partner-facing leadership in education, SaaS, or services organizations * Demonstrated success in managing large institutional clients or public sector partnerships * Proven track record of driving renewals, expansions, and customer outcomes * Deep understanding of K–12 district operations and decision-making cycles * Experience with CRM tools such as HubSpot, Salesforce, or similar platforms * Bachelor's degree required; advanced degree in education, business, or public policy a plus Why Concentric * Mission-driven company focused on reengaging students and communities * Dynamic, high-impact role with opportunity to shape national partnerships * Flexible PTO and generous holidays * Comprehensive health, dental, vision, and life insurance Concentric Educational Solutions is proud to be an Equal Opportunity Employer. Diversity and Inclusion is an integral part of our organization and reputation. At CES, we do not discriminate and we are committed to recruit, retain, develop and promote regardless of race, religion, color, national origin, sexual orientation, gender, gender identity, disability, age, veteran status and other protected status as required by law. APPLY TODAY and be part of a team that’s changing lives—one home visit at a time!

Job DescriptionSalary: PHP 425.44 per hour ABOUT ENTERPRISE MANAGEMENT: White Glove Property Management is a full-service real estate management firm committed to excellence, professionalism, and high-touch service for property owners, investors, and tenants. We manage single-family homes, multifamily units, and mixed-use developments with a concierge-level approach that prioritizes integrity, transparency, and property performance. Our mission is to deliver peace of mind and sustained value through expert property oversight, responsive communication, and a consistent commitment to quality. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY: White Glove Property Management COMPANY WEBSITE: COMPANY PHONE NUMBER:(410) 782-0028 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (410) 782-0028 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Operations Manager 8 ALTERNATE TITLE(S): Real Estate Portfolio Manager, Property Operations Coordinator, Compliance Officer (within scope) DIVISION: Operations DEPARTMENT: Property Management UNIT:n/a BENEFITS PACKAGE:Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Chief Operations Officer (Chief Executive Officer, in absence of Operations Operations Officer) ACCOUNTABLE FOR: Overseeing day-to-day operations of assigned residential and/or mixed-use properties, including leasing, maintenance coordination, tenant relations, and compliance CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: PHP 425.44 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Property Manager is responsible for the full lifecycle management of assigned rental properties, ensuring occupancy, profitability, compliance, and tenant satisfaction. This role requires proactive problem-solving, clear communication, and strong organizational skills to balance tenant relations, owner reporting, maintenance coordination, and leasing activities. SCHEDULED DUTIES AND RESPONSIBILITIES: • Manage a portfolio of residential and/or mixed-use properties within the assigned geographic area, • Act as the main point of contact for property owners, tenants, vendors, and internal staff, • Conduct regular property inspections to ensure safety, cleanliness, and upkeep, • Oversee leasing activity including marketing, showings, tenant screening, move-ins, and renewals, • Enforce lease terms, manage rent collections, and initiate legal proceedings (e.g., evictions) as necessary, • Coordinate and track maintenance requests, repairs, and preventative maintenance schedules, • Build and maintain vendor relationships; solicit bids and supervise contract work as needed, • Prepare and deliver property-related documentation such as notices, reports, and owner updates, • Ensure compliance with local, state, and federal housing regulations, • Maintain accurate records in property management software (e.g., Buildium, AppFolio, or similar), • Monitor budgets and control operational expenses in alignment with owner objectives UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Respond to emergency maintenance issues after-hours as needed, • Resolve disputes and escalate concerns when appropriate, • Support new property onboarding or lease-up processes, • Participate in owner meetings, inspections, and vendor walkthroughs, • Assist with internal audits, policy reviews, or special projects as assigned CORPORATE PROPERTY MANAGEMENT OPERATIONS FOCUSED COMPLIANCE OFFICER DUTIES: Overview: The Corporate Compliance Officer will possess the skills and experience necessary to identify potential issues within Property Management Operations. The Compliance Officer is responsible for developing, implementing, and monitoring the programs, policies, and practices that ensure compliance with federal, state, local, and accreditation standards. The Compliance Officer is expected to remain up to date on laws and regulations that may affect the organization's policies and procedures. This position requires objectivity, independence from other agency departments, strong attention to detail, and familiarity with investigative protocols and formal reporting practices. Accountability: The Corporate Compliance Officer shall be accountable to the CEO and/or Board of Directors. Duties: The chief responsibilities of the Compliance Officer include planning, implementing, and monitoring the Corporate Compliance Program. This position is also responsible for coordinating internal and external compliance audit activities and ensuring consistent communication of expectations and results. The Corporate Compliance Officer will: • Oversee and monitor the implementation of the Corporate Compliance Program, • Conduct corporate compliance risk assessments, • Report regularly to the CEO and/or Board of Directors on compliance program progress and assist with developing improvement plans, • Periodically revise and update the Compliance Program as needed, • Review and evaluate Standards of Conduct Statements, • Develop and implement a Compliance Training Plan for all staff, • Assist the CEO with internal compliance review and monitoring activities, • Investigate complaints and coordinate appropriate action plans with affected departments, • Develop policies and practices that encourage staff to report suspected fraud or impropriety without fear of retaliation, • Clearly communicate the objectives of the Compliance Program and track accomplishments, • Access and review records related to compliance monitoring activities and document findings, • Maintain a communication log for compliance-related inquiries and reports, • Compile reports of calls received, investigations conducted, findings made, recommendations issued, actions taken, and progress achieved, • Establish and communicate available reporting procedures and modes (e.g., email, online reporting tools, voice mail, suggestion box), • Conduct periodic interviews with internal and external stakeholders, • Analyze program and service utilization patterns for irregularities, • Conduct unannounced mock surveys, audits, inspections, and investigations to assess staff readiness and identify areas for corrective action, • Reevaluate previously identified deficiencies to confirm implementation of improvements, • Present written compliance evaluations and reports to the Compliance Committee, CEO, and/or Board of Directors at least annually PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Knowledge of fair housing laws, landlord-tenant regulations, and leasing best practices, • Strong interpersonal skills and a customer service mindset, • Conflict resolution and time management abilities, • Financial literacy related to property budgeting, rent collection, and reporting, • Proficiency in property management software, Microsoft Office, and cloud-based platforms LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent required; Associates or Bachelor's degree in business, real estate, or related field preferred, • Minimum 23 years of residential or mixed-use property management experience, • Active real estate license preferred (or must be obtained within 6 months of hire), • Reliable transportation and valid drivers license required, • Must pass background and reference checks

Job DescriptionSalary: PHP 283.63 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Security Camera Monitor ALTERNATE TITLE(S):Workforce Management Associate, Resource Allocation Coordinator, Surveillance Monitor, Loss Prevention Surveillance Agent COMPANY:Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION:Human Resources DEPARTMENT:Surveillance Monitoring UNIT:n/a BENEFITS PACKAGE:Ineligible. WORK SCHEDULE:As scheduled up to 40 hours per week. ACCOUNTABLE TO: Surveillance Monitoring Department Manager (Human Resources Division Manager in the absence of the Surveillance Monitoring Department Manager) ACCOUNTABLE FOR: Live monitoring and real-time operational enforcement for all monitored sites CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: PHP 283.63 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Security Camera Monitor is responsible for overseeing live surveillance of all sites monitored by Enterprise Management Solutions. This role plays a critical part in reducing fraud, ensuring safety, and maintaining policy compliance across monitored properties. This position includes proactive review of staff activity, clocking out employees who leave the facility during their scheduled shifts, identifying violations of law or company policy, and ensuring proper staffing coverage by initiating calls for replacement staff when absences occur. The monitor also ensures physical security by controlling door access at high-security facilities. SCHEDULED DUTIES AND RESPONSIBILITIES: • Monitor live security camera feeds across multiple facilities, • Issue disciplinary action as needed with the approval of the CHRO, • Identify and document unauthorized staff departures and clock out employees who leave while still punched in, • Monitor entrances/exits and provide door access for staff and approved visitors at high-security locations, • Observe for theft, physical altercations, medical emergencies, or behavioral incidents and escalate appropriately, • Watch designated areas including:, • Medication carts, • Cash drawers, • Food supply rooms, • Track scheduled shifts and initiate calls for replacement staff when on-duty personnel are absent or do not show up, • Record all incidents, observations, and enforcement actions in a daily security log, • Notify supervisors and administrators immediately of any suspected abuse, neglect, theft, or policy violation, • Review and store footage needed for internal investigations or external reporting UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Respond to after-hours alerts or calls to verify and investigate security-related issues, • Assist with onboarding new monitoring tools or upgrades to surveillance systems, • Participate in periodic drills or simulations of emergency response procedures, • Test access control systems, cameras, and communication lines to ensure reliability PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Strong attention to detail and excellent situational awareness, • Ability to remain calm under pressure and make quick decisions, • Familiarity with surveillance software and access control systems, • Professional communication and strong documentation habits, • High ethical standards and commitment to confidentiality LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • 13 AIHR certifications, • SHRM certification, • High school diploma or GED required, • Prior experience in surveillance, law enforcement, security, or residential care monitoring preferred, • Knowledge of HIPAA, mandated reporting, and basic facility operations is a plus, • Must be able to pass a background check and confidentiality agreement

Job DescriptionSalary: PHP 283.63 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Security Camera Monitor ALTERNATE TITLE(S): Security Surveillance Specialist, Remote Monitoring Specialist COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Human Resources DEPARTMENT: Surveillance Monitoring UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: As scheduled up to 40 hours per week. ACCOUNTABLE TO: Surveillance Monitoring Department Manager (Human Resources Division Manager in the absence of the Surveillance Monitoring Department Manager) ACCOUNTABLE FOR: Live monitoring and real-time operational enforcement for all monitored sites CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: PHP 283.63 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Security Camera Monitor is responsible for overseeing live surveillance of all sites monitored by Enterprise Management Solutions. This role plays a critical part in reducing fraud, ensuring safety, and maintaining policy compliance across monitored properties. This position includes proactive review of staff activity, clocking out employees who leave the facility during their scheduled shifts, identifying violations of law or company policy, and ensuring proper staffing coverage by initiating calls for replacement staff when absences occur. The monitor also ensures physical security by controlling door access at high-security facilities. SCHEDULED DUTIES AND RESPONSIBILITIES: • Monitor live security camera feeds across multiple facilities, • Issue disciplinary action as needed with the approval of the CHRO, • Identify and document unauthorized staff departures and clock out employees who leave while still punched in, • Monitor entrances/exits and provide door access for staff and approved visitors at high-security locations, • Observe for theft, physical altercations, medical emergencies, or behavioral incidents and escalate appropriately, • Watch designated areas including:, • Medication carts, • Cash drawers, • Food supply rooms, • Track scheduled shifts and initiate calls for replacement staff when on-duty personnel are absent or do not show up, • Record all incidents, observations, and enforcement actions in a daily security log, • Notify supervisors and administrators immediately of any suspected abuse, neglect, theft, or policy violation, • Review and store footage needed for internal investigations or external reporting UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Respond to after-hours alerts or calls to verify and investigate security-related issues, • Assist with onboarding new monitoring tools or upgrades to surveillance systems, • Participate in periodic drills or simulations of emergency response procedures, • Test access control systems, cameras, and communication lines to ensure reliability PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Strong attention to detail and excellent situational awareness, • Ability to remain calm under pressure and make quick decisions, • Familiarity with surveillance software and access control systems, • Professional communication and strong documentation habits, • High ethical standards and commitment to confidentiality LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • 13 AIHR certifications, • SHRM certification, • High school diploma or GED required, • Prior experience in surveillance, law enforcement, security, or residential care monitoring preferred, • Knowledge of HIPAA, mandated reporting, and basic facility operations is a plus, • Must be able to pass a background check and confidentiality agreement

Job DescriptionSalary: PHP 283.63 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Security Camera Monitor ALTERNATE TITLE(S):Workforce Management Associate, Resource Allocation Coordinator, Surveillance Monitor, Loss Prevention Surveillance Agent COMPANY:Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION:Human Resources DEPARTMENT:Surveillance Monitoring UNIT:n/a BENEFITS PACKAGE:Ineligible. WORK SCHEDULE:As scheduled up to 40 hours per week. ACCOUNTABLE TO: Surveillance Monitoring Department Manager (Human Resources Division Manager in the absence of the Surveillance Monitoring Department Manager) ACCOUNTABLE FOR: Live monitoring and real-time operational enforcement for all monitored sites CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: PHP 283.63 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Security Camera Monitor is responsible for overseeing live surveillance of all sites monitored by Enterprise Management Solutions. This role plays a critical part in reducing fraud, ensuring safety, and maintaining policy compliance across monitored properties. This position includes proactive review of staff activity, clocking out employees who leave the facility during their scheduled shifts, identifying violations of law or company policy, and ensuring proper staffing coverage by initiating calls for replacement staff when absences occur. The monitor also ensures physical security by controlling door access at high-security facilities. SCHEDULED DUTIES AND RESPONSIBILITIES: • Monitor live security camera feeds across multiple facilities, • Issue disciplinary action as needed with the approval of the CHRO, • Identify and document unauthorized staff departures and clock out employees who leave while still punched in, • Monitor entrances/exits and provide door access for staff and approved visitors at high-security locations, • Observe for theft, physical altercations, medical emergencies, or behavioral incidents and escalate appropriately, • Watch designated areas including:, • Medication carts, • Cash drawers, • Food supply rooms, • Track scheduled shifts and initiate calls for replacement staff when on-duty personnel are absent or do not show up, • Record all incidents, observations, and enforcement actions in a daily security log, • Notify supervisors and administrators immediately of any suspected abuse, neglect, theft, or policy violation, • Review and store footage needed for internal investigations or external reporting UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Respond to after-hours alerts or calls to verify and investigate security-related issues, • Assist with onboarding new monitoring tools or upgrades to surveillance systems, • Participate in periodic drills or simulations of emergency response procedures, • Test access control systems, cameras, and communication lines to ensure reliability PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Strong attention to detail and excellent situational awareness, • Ability to remain calm under pressure and make quick decisions, • Familiarity with surveillance software and access control systems, • Professional communication and strong documentation habits, • High ethical standards and commitment to confidentiality LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • 13 AIHR certifications, • SHRM certification, • High school diploma or GED required, • Prior experience in surveillance, law enforcement, security, or residential care monitoring preferred, • Knowledge of HIPAA, mandated reporting, and basic facility operations is a plus, • Must be able to pass a background check and confidentiality agreement

Job DescriptionSalary: PHP 283.63 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Security Camera Monitor ALTERNATE TITLE(S): Workforce Management Associate, Resource Allocation Coordinator, Surveillance Monitor, Loss Prevention Surveillance Agent COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Human Resources DEPARTMENT: Surveillance Monitoring UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: As scheduled up to 40 hours per week. ACCOUNTABLE TO: Surveillance Monitoring Department Manager (Human Resources Division Manager in the absence of the Surveillance Monitoring Department Manager) ACCOUNTABLE FOR: Live monitoring and real-time operational enforcement for all monitored sites CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: PHP 283.63 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Security Camera Monitor is responsible for overseeing live surveillance of all sites monitored by Enterprise Management Solutions. This role plays a critical part in reducing fraud, ensuring safety, and maintaining policy compliance across monitored properties. This position includes proactive review of staff activity, clocking out employees who leave the facility during their scheduled shifts, identifying violations of law or company policy, and ensuring proper staffing coverage by initiating calls for replacement staff when absences occur. The monitor also ensures physical security by controlling door access at high-security facilities. SCHEDULED DUTIES AND RESPONSIBILITIES: • Monitor live security camera feeds across multiple facilities, • Issue disciplinary action as needed with the approval of the CHRO, • Identify and document unauthorized staff departures and clock out employees who leave while still punched in, • Monitor entrances/exits and provide door access for staff and approved visitors at high-security locations, • Observe for theft, physical altercations, medical emergencies, or behavioral incidents and escalate appropriately, • Watch designated areas including:, • Medication carts, • Cash drawers, • Food supply rooms, • Track scheduled shifts and initiate calls for replacement staff when on-duty personnel are absent or do not show up, • Record all incidents, observations, and enforcement actions in a daily security log, • Notify supervisors and administrators immediately of any suspected abuse, neglect, theft, or policy violation, • Review and store footage needed for internal investigations or external reporting UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Respond to after-hours alerts or calls to verify and investigate security-related issues, • Assist with onboarding new monitoring tools or upgrades to surveillance systems, • Participate in periodic drills or simulations of emergency response procedures, • Test access control systems, cameras, and communication lines to ensure reliability PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Strong attention to detail and excellent situational awareness, • Ability to remain calm under pressure and make quick decisions, • Familiarity with surveillance software and access control systems, • Professional communication and strong documentation habits, • High ethical standards and commitment to confidentiality LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • 13 AIHR certifications, • SHRM certification, • High school diploma or GED required, • Prior experience in surveillance, law enforcement, security, or residential care monitoring preferred, • Knowledge of HIPAA, mandated reporting, and basic facility operations is a plus, • Must be able to pass a background check and confidentiality agreement

Job DescriptionSalary: PHP 283.63 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Security Camera Monitor ALTERNATE TITLE(S):Workforce Management Associate, Resource Allocation Coordinator, Surveillance Monitor, Loss Prevention Surveillance Agent COMPANY:Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION:Human Resources DEPARTMENT:Surveillance Monitoring UNIT:n/a BENEFITS PACKAGE:Ineligible. WORK SCHEDULE:As scheduled up to 40 hours per week. ACCOUNTABLE TO: Surveillance Monitoring Department Manager (Human Resources Division Manager in the absence of the Surveillance Monitoring Department Manager) ACCOUNTABLE FOR: Live monitoring and real-time operational enforcement for all monitored sites CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: PHP 283.63 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Security Camera Monitor is responsible for overseeing live surveillance of all sites monitored by Enterprise Management Solutions. This role plays a critical part in reducing fraud, ensuring safety, and maintaining policy compliance across monitored properties. This position includes proactive review of staff activity, clocking out employees who leave the facility during their scheduled shifts, identifying violations of law or company policy, and ensuring proper staffing coverage by initiating calls for replacement staff when absences occur. The monitor also ensures physical security by controlling door access at high-security facilities. SCHEDULED DUTIES AND RESPONSIBILITIES: • Monitor live security camera feeds across multiple facilities, • Issue disciplinary action as needed with the approval of the CHRO, • Identify and document unauthorized staff departures and clock out employees who leave while still punched in, • Monitor entrances/exits and provide door access for staff and approved visitors at high-security locations, • Observe for theft, physical altercations, medical emergencies, or behavioral incidents and escalate appropriately, • Watch designated areas including:, • Medication carts, • Cash drawers, • Food supply rooms, • Track scheduled shifts and initiate calls for replacement staff when on-duty personnel are absent or do not show up, • Record all incidents, observations, and enforcement actions in a daily security log, • Notify supervisors and administrators immediately of any suspected abuse, neglect, theft, or policy violation, • Review and store footage needed for internal investigations or external reporting UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Respond to after-hours alerts or calls to verify and investigate security-related issues, • Assist with onboarding new monitoring tools or upgrades to surveillance systems, • Participate in periodic drills or simulations of emergency response procedures, • Test access control systems, cameras, and communication lines to ensure reliability PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Strong attention to detail and excellent situational awareness, • Ability to remain calm under pressure and make quick decisions, • Familiarity with surveillance software and access control systems, • Professional communication and strong documentation habits, • High ethical standards and commitment to confidentiality LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • 13 AIHR certifications, • SHRM certification, • High school diploma or GED required, • Prior experience in surveillance, law enforcement, security, or residential care monitoring preferred, • Knowledge of HIPAA, mandated reporting, and basic facility operations is a plus, • Must be able to pass a background check and confidentiality agreement

Job Description Maryland Legal Aid (MLA) advocates with and for Marylanders experiencing poverty to achieve equity and social justice through free civil legal services, community collaboration, and systemic change. Since 1911, Maryland Legal Aid has provided high-quality legal aid to vulnerable, low-income people and communities – helping to remedy their civil legal issues and become empowered to overcome challenges, achieve stability and independence, and reach their goals. MLA also identifies and seeks to remedy systemic barriers. MLA’s core work includes eviction and foreclosure prevention, family law, children’s rights, consumer protection, securing public benefits, and access to healthcare. MLA advocates operate primarily through the courts, via individual representation of indigent clients, but also engage in impact litigation, public communication and outreach, and policy advocacy. Through this holistic approach, Maryland Legal Aid serves to amplify the voices of tens of thousands of economically disadvantaged and vulnerable Marylanders each year and seeks to be a leader in the legal services field nationwide. JOB SUMMARY MLA seeks an experienced attorney with expertise in Maryland and federal law to serve as its Deputy Advocacy Director for Public Benefits. Working closely with the Advocacy Director for Administrative Law, this position will help lead and support litigation and policy advocacy, provide training and substantive guidance for legal staff in MLA’s 12 offices across the State, ensure compliance, and help craft impactful strategies to significantly benefit low-income Marylanders and combat poverty. The Deputy Advocacy Director for Public Benefits is part of MLA’s Statewide Advocacy Support (SAS) Unit, made up of Advocacy Directors who have deep expertise in their areas of practice. Like those Directors, the Deputy Advocacy Director will work in close collaboration with MLA’s local office staff and will provide supervision and support for staff working in the SAS Unit. The Deputy Advocacy Director will also work closely with the Advocacy Director for Community Lawyering and Development, to support community-driven efforts to improve and address systemic challenges and promote economic justice. The Deputy Advocacy Director will have experience with multiple advocacy tools, including litigation, policy advocacy, and community education. KEY RESPONSIBILITIES: Litigation & Policy Advocacy • Develop, lead, and ensure high quality and high impact litigation and advocacy on behalf of low-income Marylanders to support their ability to access public benefits and promote economic justice and empowerment., • Co-counsel on complex, difficult, or novel individual representation cases and appeals., • Identify systemic issues and lead strategies to address them through affirmative litigation, appeals, or policy or rule reform., • Create or advise on litigation best practices and template documents to systematize those best practices and provide consistency in MLA’s approach to public benefits cases., • Identify situations for which pro bono counsel may be needed to provide specialized or technical assistance in areas of practice outside of MLA’s expertise or to bolster capacity, and coordinate with appropriate MLA staff to secure such assistance., • Expand and elevate MLA’s advocacy around public benefits by working closely with partners, stakeholders, decisionmakers, bar committees, advocacy coalitions, the public, and the national legal services community., • Advise senior leadership and all advocates concerning proposed changes in federal or state law or policies that may affect MLA clients., • Working closely with the Advocacy Director for Administrative Law, provide direction, consultation, and guidance to increase the effectiveness and impact of MLA’s public benefits practice., • Coordinate with other legal services organizations, community-based partners, the Judiciary, federal, state, and local agencies, providers, and others to ensure the success and effectiveness of MLA’s advocacy., • Provide substantive guidance and support to legal staff to ensure they have critical updates in statutory, regulatory, and procedural changes in related law and to assist in staff members’ professional growth., • Mentor staff and respond to difficult litigation questions from around the state that may arise in public benefits cases, including developing future leaders and subject matter experts., • Recommend and participate in training and task forces that enable MLA staff to provide effective representation to its clients., • Assist with the strategic use of data and technology to monitor trends and ensure effective advocacy strategies., • Ensure that MLA meets its administrative or other programmatic requirements, including timekeeping deadlines and grants and compliance requests., • Directly supervise staff, including interns and/or fellows, working on related public benefits law projects in the Statewide Advocacy Support Unit., • Participate in hiring, as requested by the Executive Team or colleagues., • Upon request by Executive Team members, advise and participate in committees regarding MLA-wide institutional projects such as strategic planning implementation, fundraising/grant opportunities, and Board meetings., • JD from an accredited law school., • Current Bar membership in good standing to practice law in any state, Maryland preferred. If licensed to practice in another state, a commitment to obtain licensure in Maryland within 2 years of hire., • 7+ years of legal experience, preferably in a legal aid or similar program. Experience must include public benefits policy advocacy (federal, state, and/or local) and litigation as well as deep and current knowledge of federal and Maryland law, policies, and regulatory agencies that affect low-income Marylanders., • Demonstrated ability to motivate, advise, coach, and give constructive feedback to legal staff at all levels., • Experience supervising staff, including those who are not lawyers., • Significant experience effectively using current technology and remote communications to lead, supervise, and co-counsel, as needed, with staff located in multiple offices., • Exceptional written and oral communication skills., • Ability to partner with a team of professionals across offices., • Willingness to spend time in our offices across the state as needed and to travel to conferences., • Demonstrated experience working effectively with communities and community-based organizations, including community-led organizations. The salary range for this position is $96,000 - $115,000, based on experience. In addition, MLA provides employees with a generous benefits package that includes health, dental, vision, life insurance, a 401(k)retirement plan, 3 weeks paid time off, paid sick leave, 14 annual paid holidays, and more! MLA has a flexible approach to hybrid work that recognizes the benefits of both remote work and the importance of in-office work for managers and supervisors. The specific schedule can be discussed during the hiring process. Commitment to Equal Opportunity Maryland Legal Aid is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic as established by law. We are committed to creating an inclusive and respectful workplace, reflective of our core values, for all employees. Application Process Anyone interested in applying must send an updated resume, cover letter, and writing sample via the online application. Candidates are encouraged to apply by the priority deadline of Friday, July 25, 2025, to ensure their applications receive early consideration. However, the application period will remain open until the position is filled.

Job Description Join our award-winning A-Team! Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you. Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we're well-versed in OEM standards and the intricacies of a dealership or group's local business. Reporting to the Sr. Director Client Success, responsibilities of the Field Performance Manager, (Automotive SaaS) include developing close relationships with your portfolio of assigned clients, connecting with key decision makers, and maximizing the potential of each account. Educating clients on effective use of current suite of products and recommending additional products that meet client needs. Position requires 80% travel. Location Required - DC/Baltimore Responsibilities • Drive Affinitiv and Dealer initiatives to drive engagement and growth within existing assigned book of business., • Operate as the lead point of contact for all matters specific to your book of business and escalate any issues to manager., • Build and maintain strong, long-lasting client relationships, • Develop a trusted advisor relationship with key decision makers and build upon existing product use, • Ensure successful delivery of our software solutions according to client needs and objectives, • Conduct training and communicate product knowledge effectively, • Forecast and track key account metrics for both the client and Affinitiv management., • Identify and grow opportunities within assigned territory and collaborate with sales teams to ensure growth attainment, • Assist with high severity requests or issues and provide swift solutions or escalate to appropriate department as needed, • Track and submit expenses accurately on a timely basis. All expenses submitted must be detailed and legible and have a relationship with a client task and entered in Concur for review and approval, • Maintains client in store visit schedule according account SLAs., • 5-year experience in managing a SaaS in automotive., • Proven account management or other relevant experience in Fixed Ops, • Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization, including owner, executive and GM level, • Experience in delivering client-focused solutions based on customer needs, • Proven ability to manage multiple projects at a time while paying strict attention to detail, • Excellent listening, negotiation, and presentation skills, • Excellent verbal and written communication skills, • Dependable safe transportation in accordance with all state laws, • Must have valid DL, ability to rent a car, ability to take domestic flights, • Ability to incur and document travel related expenses to be reimbursed, • Must be organized and task oriented, • Must be able to visit clients in store each day of the week Monday thru Friday in accordance with Field Client Consultant and client requirements. At Affinitiv, we have the best of both worlds. Our team members have embraced remote work and our Work from Here program allows for remote working and the utmost flexibility while keeping in person collaborating thriving in a safe work environment. Our Work from Here approach gives team members a choice to work on campus or remote, leaders can hold in person or virtual team meetings to collaborate and cultivate relationships. Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few. We also offer generous PTO so you can enjoy off time with family and friends. At Affinitiv, we celebrate diversity, equality, and an inclusive environment. Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.

Job DescriptionSalary: PHP 567.25 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Full Stack Web Developer ALTERNATE TITLE(S): Software Engineer, Web Application Developer, Full Stack Engineer COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Information Technology DEPARTMENT: n/a UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Chief Technology Officer (CTO) ACCOUNTABLE FOR: Designing, developing, testing, and maintaining full stack web applications across the front-end and back-end using modern frameworks and best practices CLASSIFICATION: W8BEN. Full time contractor. COMPENSATION RANGE: PHP 567.25 per hour ANTICIPATED TRAVEL: None. SUMMARY OF POSITION RESPONSIBILITIES: The Full Stack Web Developer is responsible for building, maintaining, and scaling web applications from front-end to back-end. This includes contributing to application architecture, database design, user interface development, API integrations, and DevOps deployments. The ideal candidate has strong experience in both client-side and server-side programming, understands responsive design principles, and thrives in a collaborative, agile development environment. KEY DUTIES AND RESPONSIBILITIES: Front-End Development • Build responsive, user-friendly web interfaces using HTML5, CSS3, JavaScript, and modern frameworks (e.g., React, Vue, or Angular), • Collaborate with UI/UX designers to implement wireframes and user journeys, • Develop and maintain RESTful APIs and server-side logic using technologies such as Node.js, Python (Django/Flask), PHP (Laravel), Ruby on Rails, or .NET, • Design and manage relational and non-relational databases (e.g., PostgreSQL, MySQL, MongoDB), • Deploy and monitor applications on cloud platforms (e.g., AWS, Azure, Heroku, Vercel), • Use Git for version control and participate in collaborative workflows (pull requests, code reviews), • Write unit, integration, and end-to-end tests using frameworks like Jest, Mocha, or Cypress, • Refactor legacy code to align with modern architecture patterns, • Create and maintain technical documentation for APIs, systems, and workflows, • Troubleshoot bugs and ensure minimal downtime and data loss, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • Remote only, • Technology-driven, fast-paced, and solution-focused environment COMPETENCIES AND SKILLS: • Experience in healthcare tech, e-commerce, or SaaS development, • Familiarity with HIPAA-compliant development standards (if working in healthcare), • Experience with containerization (Docker, Kubernetes), • Familiarity with CMS platforms (e.g., WordPress, Contentful) LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • Bachelors degree in Computer Science, Software Engineering, or related field OR equivalent work experience, • 25+ years of experience in full stack development, • Proficiency in front-end frameworks (React, Angular, Vue) and back-end frameworks (Node.js, Django, Laravel, .NET Core, etc.), • Experience working with RESTful APIs, Git, CI/CD pipelines, and cloud platforms, • Solid understanding of web security, cross-site scripting, CORS, and other vulnerabilities, • Strong communication skills and ability to work collaboratively across teams

Job DescriptionSalary: PHP 283.63 per hour ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS: HolBrock Estates is a Baltimore-based management and consultation firm dedicated to empowering economically disadvantaged, disabled, and high-risk individuals through the development and oversight of impactful housing and support programs. While HolBrock Estates does not directly own the programs it supports, it plays a pivotal role in designing, managing, and consulting for a wide range of services including homeless shelters, assisted living facilities, and supportive housing programs. With nearly a decade of experience and over 5,000 individuals impacted, HolBrock Estates applies a holistic, person-centered approach that connects underserved populations with essential servicesranging from stable housing and life skills training to job placement, entitlement advocacy, and nutritious meals. The firm specializes in helping providers serve individuals with complex needs who are often excluded from traditional systems of care. At HolBrock Estates, we envision a society where all individualsregardless of disability or socio-economic statushave the opportunity to achieve stability, dignity, and independence. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES PHONE NUMBER: (443) 539-8508 ext 10 POSITION TITLE: Administrative Assistant ALTERNATE TITLE(S): Program Support Clerk, Housing Administrative Coordinator COMPANY: HolBrock Estates Supportive Housing Programs DIVISION: Operations DEPARTMENT: Supportive Housing Programs UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Operations Manager 5 (Chief Operations Officer, in absence of Operations Manager 5) ACCOUNTABLE FOR: Providing administrative support to the Supportive Housing Programs, ensuring documentation, coordination, and communication systems run smoothly CLASSIFICATION: W8BEN hourly COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Administrative Assistant supports HolBrock Estates Supportive Housing Programs by performing clerical and organizational tasks to ensure smooth daily operations. This role assists with documentation, scheduling, communication, and logistical support for resident programs, case management services, and housing compliance. Reporting directly to the Operations Manager 5, the Administrative Assistant helps maintain accurate records, facilitates resident support efforts, and serves as a liaison between staff, clients, vendors, and external partners. SCHEDULED DUTIES AND RESPONSIBILITIES: • Answer and direct phone calls, emails, and visitor inquiries related to supportive housing services, • Prepare correspondence, reports, schedules, and intake packets for new residents, • Manage digital and physical filing systems, including resident case files, incident reports, and vendor records, • Track and schedule appointments, inspections, transportation requests, and internal meetings, • Maintain supply inventory, order office materials, and coordinate deliveries for housing sites, • Assist program staff with compiling service documentation, submitting referrals, and logging progress notes, • Support housing compliance by maintaining checklists and audit-ready documents, • Maintain confidentiality of all resident and personnel records UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Take initiative to identify areas for process improvement and cost savings, • Assist with special projects, vendor transitions, and system implementations as assigned, • Participate in interdepartmental workgroups focused on performance improvement or new service lines, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Co-facilitate orientation of new hires, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance and improve company performance, • Support event coordination for resident engagement activities and provider outreach, • Assist with implementation of new operational procedures, forms, or tracking systems, • Troubleshoot equipment or facility service issues and coordinate with vendors for resolution, • Support onboarding/orientation for new housing staff or volunteers, • Participate in internal audits, surveys, or reviews as assigned, • Provide administrative support to other departments or teams during staff absences, • Maintain a professional and trauma-informed presence while engaging with vulnerable populations, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • Remote only, • Strong organizational and time management abilities, • Excellent communication and interpersonal skills, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and cloud-based systems, • Ability to multitask and adapt to changing priorities, • Commitment to confidentiality and trauma-informed service practices, • Basic understanding of housing services, behavioral health, or case management a plus LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent (required); Associates or higher degree preferred, • Minimum of 2 years administrative or customer service experience, preferably in housing, human services, or nonprofit sectors, • Must pass background and reference checks, • Familiarity with Maryland housing programs, Medicaid documentation, or HMIS preferred