Strike Team Coordinator
hace 7 días
Orlando
Job DescriptionOVERVIEW The Better Together team seeks a Strike Team Coordinator to serve as the front-line leader of the Strike Team. The Better Together STRIKE – Special Tactical Reserve for Key Emergencies – Team provides rapid-response to critical organizational needs, unexpected crises, and urgent opportunities. This role provides high-quality, rapid-response support to families in crisis while assisting with equipping Family Support Managers with the skills, resources, and confidence they need to excel. The Strike Team Coordinator ensures stability during times of transition, upholds program fidelity, and builds capacity across the organization. An ideal candidate will have a Human Service-related degree and a Masters in Social Work or equivalent experience working with vulnerable children and families. They should feel called to help children and families in crisis and share our passion for keeping children out of foster care and families together. They should have demonstrated skills in leadership, communication, organization, networking, coaching/training, and motivating volunteers and the community. He or she will be a self-starter who is comfortable working remotely with minimal supervision, has a demonstrated ability to analyze problems and find creative solutions, and thrives when challenged. CULTURE AND FIT At Better Together, we are a mission-first team that shows up with purpose, humility, and grit. Our culture is shaped by five core values that guide how we lead, how we serve, and how we grow. If these values reflect who you are and how you work, you may be a great fit for our team. • We Love Others: We lead with empathy, humility, and integrity. We treat every person with dignity, make people feel seen and valued, and do what’s right even when it’s hard., • Do you treat people with respect, no matter their background or behavior?, • Do you make decisions based on what’s best for others, not just yourself?, • We Choose Gratitude: Gratitude fuels our joy and shapes how we show up. We focus on what’s possible, not what’s missing. We uplift others, celebrate progress, and keep perspective—even in the tough seasons., • Do you stay positive and solutions-focused when challenges arise?, • Do you regularly speak encouragement and appreciation to your teammates?, • We Are Ideal Team Players: We are hungry, humble, and people-smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren’t made of perfect people—they’re made of teachable ones., • Do you take ownership and go the extra mile without being asked?, • Are you open to feedback and constantly looking for ways to grow?, • We Do Hard Things: We don’t quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don’t waste time on drama—we stay focused on the mission., • Do you rise to challenges with resilience and a clear head?, • Do you consistently push through discomfort to deliver results?, • We’re All In: We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most., • Are you passionate about transforming lives and communities through your work?, • Strike Team Leadership, • Training & Coaching, • Program Excellence, • Lead a mobile “strike team” to fill staffing gaps, support high caseloads, and respond rapidly to urgent needs., • Assess and stabilize regional caseloads, ensuring safety, quality, and timely response for families in crisis., • Step into active family cases when necessary to maintain continuity of care., • Collaborate with regional leadership to develop short-term action plans that return regions to stability., • Coordinate disaster relief response logistics and mobilize Better Together staff to respond to the needs of the community. Cultivate relationships with first responders, other agencies responding to the disaster, and coordinating with local government agencies., • Onboard, train, and mentor new Family Support Managers to align with Better Together’s standards and values., • Facilitate in-person training opportunities., • Provide ongoing professional development in case management, volunteer engagement, and family advocacy., • Facilitate peer-to-peer learning and best practice sharing across regions., • Monitor FSM performance, provide constructive feedback, and build skills and confidence., • Ensure all interventions meet compliance, quality assurance, and safety standards., • Model effective engagement with families, volunteers, and community partners., • Partner with Regional Executive Directors and leaders to identify needs, resource gaps, and training opportunities and provide recommendations and support., • Provide clear reporting on strike team activities, outcomes, and training progress., • Bachelor of Social Work (BSW), • Bachelor of Science in Human Services (BSHS), • Bachelor of Arts in Psychology, • Bachelor of Arts in Counseling, • Bachelor of Science in Public Health, • Bachelor of Arts in Sociology with a focus on Human Services, • Bachelor of Science in Community Health, • Bachelor of Arts in Nonprofit Management, • Bachelor of Science in Family Studies, • Available for statewide deployment, sometimes with less than 72 hours’ notice., • A valid driver’s license, vehicle registration, and car insurance are required., • Flexibility to work evenings and weekends is necessary. Extended hours may be required for events, meetings, training, emergencies, or natural disasters., • Maintain regular communication with team members to coordinate efforts and provide timely updates., • Proficiency or ability to quickly learn the following platforms:, • Salesforce, • Zapier, • WordPress, • BasecampPHYSICAL REQUIREMENTS, • Must be able to lift and carry items weighing 20-30 pounds. A majority of your work time in this role will be spent in the community, helping families. Individuals in this role must be comfortable functioning and making decisions in crisis situations. This can involve personally helping individuals relocate to safe spaces and transporting to a safe space. Additionally, individuals in this role will be expected to attend weekly in-person team meetings and discuss the status of their cases with the team. There also will be quarterly in-person team meetings during which goals will be set and you will be expected to make suggestions on how to seize new opportunities. Compensation and Benefits: Better Together offers a competitive salary range of $66,000-68,000 and a benefits package, which includes a health benefit and generous paid leave plan. The benefits package includes: • Medical (99% employer paid, employee only), • Dental, • Vision, • Life Insurance, • Paid Holidays, • Paid Time off Accommodation Requests: If you require reasonable accommodation during the application process or to perform the essential functions of the job, please contact our Human Resources department at . We will make every effort to provide appropriate accommodations and ensure that you have a fair and equitable experience. Essential Job Functions: The essential functions of this position have been outlined in the job description. If you have any questions about the job's physical or mental requirements, please reach out to us for more information. QUESTIONS? Please submit any questions you may have to . Powered by JazzHR TuxbWVxGl8