Are you a business? Hire Office & Admin candidates in London
Company Description The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. Why work with us as a Maitre D/Reception Supervisor: - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Maitre D/Reception Supervisor: - Supervising the reception desk within our busy classic style restaurant. - Ensuring all guests are acknowledged and greeted warmly upon arrival. - Engaging in conversation with guests and assisting them to their allocated tables. - Managing the flow of the restaurant, including turn times. - Overseeing the duties of the Restaurant Receptionists. - Handling telephone enquiries and bookings. What we're looking for in a Maitre D/Reception Supervisor: - Previous experience as a Reception Supervisor or Senior Receptionist - Is warm and genuine with people, is naturally hospitable and able to engage with anyone - Is well-presented with an excellent command of English, both verbal and written - Will be proactive and respond quickly to the needs of guests and colleagues - Experience of SevenRooms or Open Table would be beneficial - Holds eligibility to live and work in the UK Expected earnings from £16.96 per hour The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument. We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to. > > > > > > **We create Places where People feel they Belong.** Up to £16.96 / hour
Evocative of Vienna in the early twentieth century, Fischer's is an informal neighbourhood restaurant situated on Marylebone High Street. Why work with us as Reception Manager: - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Reception Manager: - Lead the reception during busy services, ensuring a warm and welcoming atmosphere for guests. - Manage, mentor, and motivate a team of receptionists to deliver outstanding guest service and uphold the highest standards of hospitality. - Control the flow of the restaurant by managing reservations and walk-ins in a timely manner. - Nurture and maintain relationships with guests, ensuring they feel welcomed and valuable. - Maintain effective communication with other departments to ensure a smooth flow of information and services. - Handle any queries in a polite, professional and helpful way. - Provide ongoing training to reception staff, fostering a culture of continuous improvement and exceptional service. - Contribute ideas and initiatives to enhance guest services and overall guest experience when attending management meetings. What we're looking for in a Reception Manager: - Previous managerial/supervisory experience on a busy reception in a similar restaurant environment. - Strong leadership and interpersonal skills, able to communicate clearly with bot guests and team members. - Excellent organisational and multitasking abilities. - Knowledge of and an interest in the local area and current affairs. - A natural passion for hospitality and a desire to anticipate and exceed guest expectations. - Experience of working with SevenRooms or Open Table systems would be beneficial. - Guest-centric mindset with a commitment to delivering exceptional service. Expected earnings from £19.72 per hour The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument. With a commitment to investing in our people and fostering a strong sense of family and mutual respect, you will have opportunities to develop, progress and learn from inspiring leadership teams. We create Places where People feel they Belong. Up to $19.72 / hour
We are looking for candidates for a office vacancies available in various roles, some of which are listed below as :- Receptionist - Concierge - Admin- Office Assistant- Office Manager- Sales & Marketing Manager - HR manager assistant We have available jobs in different locations within London. We have vacancies available in financial spheres also in sales, marketing and other spheres We have full time and part time available vacancies to fill as soon as possible wages can range from £13 to £22 per hour and up to £3000 and more per month depending jobs Please apply & we will contact you.
The Employee's main job responsibilities will include, but are not limited to, the following: Properly receiving, inspecting, and storing incoming seafood shipments to maintain freshness and quality standards. Filleting, scaling, gutting, and portioning fish as per customer requests or store requirements, ensuring adherence to food safety and hygiene protocols. Arranging seafood products attractively in display cases or counters, ensuring proper labeling, pricing, and signage to enhance product visibility and appeal to customers. Providing friendly and knowledgeable assistance to customers, offering advice on seafood selection, preparation methods, and cooking recommendations. Actively engaging with customers to promote sales, upsell complementary products, and maximize revenue generation through suggestive selling techniques. Monitoring inventory levels, rotating stock, and replenishing supplies as needed to ensure adequate product availability and minimize waste. Maintaining cleanliness and sanitation in work areas, including equipment, utensils, and display cases, to uphold food safety standards and compliance with regulations. Inspecting seafood products for freshness, appearance, and quality attributes, promptly removing any items that do not meet standards or show signs of spoilage
Job Description: Receptionist - H2 Flex Holistic Services Centre Position Overview: We are seeking a friendly, organized, and proactive receptionist to join our H2 Flex Holistic Services Centre. As the face of our center, you will play an essential role in providing a warm and welcoming environment for our clients, ensuring smooth operations and coordinating daily activities. Key Responsibilities: 1. Client Relations: - Greet clients upon arrival and direct them to appropriate services or staff members. - Answer questions about our holistic services and provide general information. - Ensure clients feel comfortable and attended to throughout their visit. 2. Administrative Tasks: - Answer and direct incoming calls, take messages, and maintain a clean and organized front desk area. - Schedule and confirm appointments using our booking system. - Process client payments and maintain accurate financial records. - Manage mail, deliveries, and any outbound communications. 3. Coordination & Support: - Liaise with therapists, practitioners, and other staff members to ensure smooth service delivery. - Assist in maintaining a tranquil and clean environment in waiting and common areas. - Update client records and ensure the privacy and confidentiality of all client information. 4. Marketing & Outreach: - Distribute promotional materials and assist with social media updates. - Inform clients of upcoming promotions, events, or new services. Requirements: - Previous receptionist or customer service experience preferred. - Familiarity with holistic services or wellness industry is a plus. - Excellent interpersonal and communication skills. - Proficiency in using computer systems and software. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Flexibility in working hours, including some evenings and weekends. Benefits: - Competitive salary. - Discounts on holistic services. - Professional development opportunities. - A positive and nurturing work environment.
We are looking for a professional and welcoming Front Desk Receptionist to be the first point of contact for our company. This role requires a service-focused individual who is highly organised, has excellent communication skills, and enjoys interacting with people. Responsibilities Update calendars and schedule meetings as needed. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
We have a fantastic opportunity for a charismatic and motivated Receptionist to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. What you do as a Receptionist: - You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging manner, and taking responsibility for maintaining a high standard of guest care - You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience - You are confident in handling calls, recording bookings, dealing with guests enquiries, and responding to emails - You naturally enjoy building rapport with guests in a friendly but professional way - You are keen to use your organizational, communication, outstanding customer service skills, and passion for creating memorable guest experiences to ensure the highest standards are constantly achieved The ideal Receptionist would need to be: - Well-presented and have excellent command over the English language - Greet and welcome guests with warmth and professionalism - Proficient in managing Open Table and/or Seven Rooms - Organised, efficient and calm under pressure - Maintain the reception area, keeping it clean and organized What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty If you have a natural ease with guests, a love for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Le Bab is the original modern kebab restaurant. Since opening in 2015 in Soho, we have been transforming the kebab with a refined, seasonal approach. We combine classical fine dining techniques with global gastronomic influences to create unique kebabs, using only free-range British meat and the finest seasonal produce. Our menu is complemented by modern mezze, curated wines, craft beers, and signature cocktails. As we continue to grow, we are seeking an experienced HR Manager to join our team and drive our people strategy. Role Overview As the HR Manager at Le Bab, you will lead the HR function while embedding a strong culture of continuous learning and professional growth across the company. You will design, implement, and oversee comprehensive learning and development programs while managing all other HR operations, ensuring they align with the company’s values and objectives. This role will combine strategic HR management with a deep focus on creating development pathways for employees at all levels. Key Responsibilities: Learning & Development: - Lead the creation and implementation of development programs aimed at improving employee skills, leadership capabilities, and career progression within the company. - Work closely with restaurant managers to identify skill gaps and ensure continuous development of the team. - Design and deliver onboarding programs, upskilling workshops, leadership seminars, and service standard training. - Monitor the effectiveness of training programs, making adjustments to enhance outcomes. - Develop training materials, guides, and resources in line with the brand and operational excellence. HR Strategy & Operations: - Develop and execute HR strategies that support business goals and foster a strong culture of learning and development. - Manage recruitment processes, ensuring that talent acquisition aligns with the company’s growth plans. - Oversee employee performance management frameworks and career development planning. - Manage employee relations, from start to end, disciplinary actions, and maintaining a positive workplace culture. - Ensure that HR policies and procedures are in full compliance with UK employment law and company standards. Performance Management & Retention: - Collaborate with leadership to build performance evaluation tools, setting measurable goals and providing continuous feedback. - Support employee engagement through ongoing coaching, mentorship programs, and opportunities for professional growth. - Conduct exit interviews and use feedback to improve employee retention. Operational & Compliance Responsibilities: - Ensure compliance with health and safety regulations and support workplace wellness initiatives. - Promote diversity, equity, and inclusion throughout all HR initiatives. - Handle legal documentation for visa sponsorship and international employees where applicable. Key Skills & Experience: 1. Proven experience as an HR Manager or in a similar HR role, with a strong background in Learning and Development, ideally in the hospitality or restaurant industry. 2. Demonstrable experience in developing and delivering training programs that support business growth. 3. Strong knowledge of UK employment laws and HR best practices. 4. Excellent interpersonal and communication skills, with the ability to engage employees at all levels. 5. A proactive and solution-oriented mindset, with a focus on fostering continuous improvement and development.
LaSila English school is seeking agents to promote its 2025 summer school of English in London, Brighton & Oxford, UK. We offer a generous commission package, averaging £200/per week/per student. LaSila English school is actively seeking agents across Europe and worldwide to promote its 2025 Summer School of English, located in London, Oxford and Windsor, UK. We offer a competitive commission package, with agents earning an average of £200 per week, per student. In addition to our summer courses, we also offer other English programs , providing even more opportunities to collaborate year-round. How We Can Collaborate: Net Pricing: We send you our net prices, and you add your commission on top when reselling the package to your clients. Gross Pricing: We provide the gross price, and you receive a commission (average of £200 per week, per student). We fully support our agents, offering assistance with logistics, flight bookings, and any other details to help make your student group arrangements as smooth as possible. About LaSila English school: LaSila English school a seasonal language school operating primarily from 1st July to 30th August. Our courses are tailored for international students aged 12 to 18, and we have been hosting Academic summer since 2022. Our Packages Include: - Residential accommodation - 17 hours of English lessons per week - 20 hours of an Academic Elective subject - Full board - Afternoon and evening activities led by dedicated team leaders - 3 half-day excursions and 1 full-day excursion per week We also offer specialised programmes, such Artificial Intelligence and Technology Beauty Artistry : Fashion and Special effects make up * ( aged 15- 18 only) English Literature and Creative writing History Languages (Mandarin ,French) Mathematics Music (students to bring their own instrument) Performing Arts ( Theatre or Dance/ Choreography) Robotics and Engineering Science (Biology, Chemistry, Physics) You and your Audience ( Debate and Speech writing) ** Please be advised that agent opportunities are NOT teaching posts and are usually NOT full-time. Agents function on a freelance/part-time basis, usually earning commission only on sales.** We are expanding and looking for agents throughout Europe and worldwide to help us fill our school this summer!
The Restaurant in Paddington looking for an experienced hostess for full time position.
Job description Gaucho are looking for an enthusiastic and experienced Receptionist to join one of our Gaucho teams! The ideal Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. Key responsibilities of the Receptionist • Maintaining skills and product knowledge as taught at the Gaucho Academy • Attending and responding to all post-academy company training • Demonstrating a positive approach to own role and teamwork • Supporting, training and acting as a role model to new members of the team • Completing quality preparation of all duties to set up and close the restaurant and shift to standard • Greeting guests warmly and showing them to the bar or restaurant in accordance with Cycle of Service standards • Transferring guests elegantly from the bar to the best available table and ensuring they are seated according to Cycle of Service standards • Updating and monitoring section, cover and status information throughout service and informing the manager of any issues • Warmly thanking the guest on departure Requirements for Gaucho Receptionist • Previous experience as a Receptionist • Enthusiasm for hospitality, and a fast-paced working environment • A warm and hospitable personality Training and benefits • 50% off your bill at all Gaucho and M Restaurants • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform • Training in the Rare L.A.B • Career development and training • Staff food breakfast and lunchtime of every day worked
We are looking for a dental nurse with experience in the field, a positive attitude, who speaks Spanish and is immediately available.
Previously the London College of Music's concert hall, Sucre's grand dining room is a stunning setting where we provide guests with a combination of traditional Latin American open fire cooking and modern refinement. Along with excellent service, we strive to provide every guest with an unforgettable experience. We are currently looking for a full time restaurant receptionist who has: -Good work ethics. -Good team spirit -Experience in a similar job -Provides exceptional guest experience Perks include: -Discount at all the restaurants within out group -Staff meals on shift -Progression opportunities and a great work environment
Kip Hotel based in Hackney Central, East London is looking to hire a full-time receptionist. Join our exciting hotel environment by becoming a part of our amazing team. £11.50 hourly pay We offer 28 days of paid holidays per year. Paid break included. Pension scheme offered. Two days off a week. Salary paid every 2 weeks. Free coffee and tea on shift. Free stays on Birthdays. Employee accommodation discount of 50% Staff friends discount on accommodation. Shifts are from 7am-3pm, 10am-6pm, 3pm-11pm, 11pm - 7 am. We are excited to have this vacancy and even more excited to fill it up soon.
La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.
We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. - Immediate Start! - Full time job - Starting with £11.75 - £12.25 per hour - Experience would be an advantage but not necessary - Starting as night receptionist - Training provided
Reservations Assistant 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team, on either a Full-time or Part-time basis. The company benefits our Reservations Assistant will receive are: - 33 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical insurance with AXA - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: - Answering the main club line and being the first point of contact for callers to the club. - Transferring calls internally, taking messages, and passing on to the relevant department / person. - Taking reservations using Sevenrooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Excellent phone manner and organisational skills - Knowledge of Sevenrooms booking system - Ability to multi-task Excellent rapport building and inter-personal skills - Good IT/Admin Knowledge The working hours - Either a Full-time or Part-time basis - Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday - Sundays always off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter
Monday to Friday 5pm to 12am Notting Hill Gate area meet and great residents of 1 of 3 blocks provide efficient, polite and courteous service to residents. Assist with any inquiries deliver parcels with in the building and patrol estate.
To Greet and Meet the guests and take thwm to tables
plans work schedules, assigns tasks and delegates responsibilities advises on the handling of all correspondence and enquiries relating to accounts, sales, statistical and vacancy records ensures that procedures for considering, issuing, amending and endorsing insurance policies are adhered to plans, organises and co-ordinates the activities and resources of other offices not elsewhere classified including box offices, other ticket offices and accommodation.
We are an Interior Design business based in Kensington. Fundamentally, we are looking for someone to help with admin duties, everything from answering phone calls, general business paperwork, ordering materials, assist with company marketing material, preparing quotations to meeting our clients.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour
Salary - £14 to £15 p/h 35/40h per week Located within the iconic St Pancras International Station, St Pancras Brasserie by Searcys is home to the longest Champagne bar in Europe and offers the ideal escape to sit back and soak up the charm of the magnificent station. We’re currently looking for a personable Receptionist to join our team here at Searcys ST Pancras Station, King's Cross, who will perform and assist in the smooth running of the reception desk and ensure all of Searcys standards and client requirements are adhered to at all times. - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Up to 33 days annual leave (dependent on job role) - Access to everyday discounts and communication portal - Employee assistance programme - Enrolment into Searcys Champagne School - Meals provided on shift when working within one of our venues. - Your birthday off to celebrate in style - A day off to volunteer / give back to the charity of your choice