The Role: The Support Worker increases the independence and skills of young people, promoting engagement with education and employment through flexible person centered outcome focused support The role holder helps young people to avoid eviction and repeat homelessness. They also develop the capacity of young people to be able to move on to either less intensive housing related support services or more permanent, independent, accommodation at the earliest appropriate opportunity The role will involve working closely with community mental health teams, social and private landlords, the police, probation, Youth Offending Teams , the courts, the Department of Work and Pensions, the voluntary sector, local housing authorities, education and training agencies and children’s/adult social care. The post holder will work within the Psychological Informed Environments Framework and ensure all clients can make sustained changes to their lives. Equal Opportunities All young people are equally entitled to have their needs met in a fair and balanced way. Team Leaders are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. Essential Requirements The ideal Young Persons Support Worker will: Meet young peoples wishes. An understanding of the needs and issues of homeless, vulnerable young people. Knowledge of Homelessness legislation, and welfare benefits/welfare reform Knowledge of Safeguarding for Children and Adults. Experience of problem solving and handling difficult situations, using initiative. Experience of risk management, needs led assessment and support planning Knowledge of diversity and inclusion. Skilled at IT including excel, power point, publisher, word, face book and other forms of social media. Supporting and motivating young people into Employment, Training, and Education and maintain their accommodation to prevent eviction. Able to work shifts including evenings, weekends, sleeping nights, waking nights and able to change hours if required. Prepared to work across other services in the cluster if required Able to stay on in an emergency. Working from the guidelines from the 1989 Children’s Act, National Minimum Standards, Every Child Matters and any other relevant legislation. To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm. Establishing positive relationships with young people and always offering them unconditional and positive regard. Helping young people gain self control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct. Ensuring that each young person’s Support plan is followed and amended as appropriate to reflect their changing needs Attending to practical matters in relation to childcare (cooking, cleaning, general maintenance around the home etc) To act as a key worker or co worker for a young person to ensure that the young person’s Support plans are up to date and that all their support needs are being met. Providing advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties Providing emotional support at times of difficulty or stress. Facilitate group work and group discussion where needed. About You You will be experienced, skilled and enthusiastic in working with young people. You will be used to working in a fast-paced environment. You will be passionate about working with Young People You will be person centred at all times and ensure empowerment is at the heart of everything you do. You will strive for excellence in all you do. You will be innovative in your approach to working with young people. You will be able to keep accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the line manager. To work as part of a team · Being aware of the aims and objectives of the home and working collaboratively with colleagues to achieve them · Attending team/ staff meetings and making a positive contribution to them · Actively contributing to the development of the team · Receiving and storing information to improve communication · Being willing to give and receive feedback on performance with colleagues and managers · Providing informal practical and emotional support to colleagues experiencing difficulties · Attending and contributing to regular supervision sessions in line with the National Minimum Standards · Monitoring the conduct of colleagues and referring on any causes for concern (Whistleblowing) · Being familiar with all policies and procedures and adhering to them General Responsibilities · Attending young people’s meetings and contributing to them · Driving company vehicles (current driving licence holders subject to procedures) · Receiving training appropriate to the role and maintaining an up to date training profile · Responsibility for the accurate maintenance of financial records appropriate to the duties of the post · Responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies · Maintaining the upkeep of the house through general cleaning of communal areas. · Cooking nutritiously balanced meals each time you are on shift for the young people. Qualifications: · NVQ Level 3 in Health and Social Care (working with young people) or equivalent. Special Conditions · This post requires the holder to do varying shifts. · The post holder also is required to work weekends as part of a rota and Bank Holidays when required. Sleeping-in duties are also required for which an additional payment is made. · On occasions you may be requested to change your rota at a given notice as per your contract, to ensure the contingencies of the service are covered. This may also include covering an additional sleep-in duty as an emergency measure. · In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Manager. · To undertake such other duties appropriate to the grade of the post and the needs of the Home such as decorating, gardening in order to develop and maintain service delivery. · This post requires the holder to have a Enhanced Criminal Records Bureau check at all times Changes to personal circumstances which may effect you remaining in the role.
Maxwell's Bar & Grill, nestled in the vibrant heart of Covent Garden, offers a quintessential American diner experience with a focus on delicious cocktails and indulgent milkshakes. Our lively atmosphere and classic American fare make us a popular destination, and we're seeking an experienced Bartender to join our dynamic team and help us keep the good times rolling. Key Responsibilities: Craft a wide variety of classic and creative cocktails, as well as indulgent milkshakes. Provide exceptional customer service, ensuring every guest enjoys their experience. Maintain a clean, organized, and well-stocked bar area, adhering to health and safety standards. Accurately handle cash and card transactions. Work collaboratively with your team to ensure a smooth and enjoyable service. Requirements: Minimum of 3 years of bartending experience, ideally in a high-volume environment. Strong knowledge of cocktail recipes and techniques. Proficiency in making a variety of milkshakes, from classic to inventive. Excellent communication and interpersonal skills. Ability to handle multiple tasks and remain composed under pressure. Flexibility to work evenings, weekends, and holidays. A friendly, enthusiastic attitude and a passion for providing great service. Benefits: Competitive hourly rate of £15. Weekly payment for financial convenience. Employee discount on food and beverages at Maxwell's Bar & Grill and across all restaurants in our group.
We are opening up our range to introduce bakery and are looking for a passionate, experienced Bakery Assistant to help us with the setup and day-to-day operations. This is an exciting opportunity to be part of a new venture and contribute to its success right from the beginning. Job Description: As a Bakery Assistant, you will play a crucial role in helping us set up and establish our new bakery. Your expertise in bakery operations, product preparation, and customer service will ensure the smooth launch and success of our store. We are seeking someone with strong knowledge of bakery items, operational processes, and food safety regulations. Key Responsibilities: Assist in setting up the bakery, including organizing kitchen equipment, inventory, and supplies. Help design and implement an efficient kitchen layout to maximize productivity. Prepare and bake a variety of baked goods such as bread, pastries, cakes, and other bakery items. Assist with menu planning and suggest new bakery products based on market trends and customer preferences. Ensure all products meet quality standards for taste, presentation, and freshness. Maintain a clean and organized workspace in accordance with health and safety regulations. Train and support new team members in baking techniques and operational procedures. Manage stock levels and coordinate with suppliers for ordering ingredients. Monitor inventory to ensure freshness and minimize waste. Provide excellent customer service and assist with front-of-house duties when needed. Collaborate with the management team to ensure the successful launch of the bakery. Qualifications and Skills: Proven experience working in a bakery or similar food production environment. Strong knowledge of baking techniques, ingredients, and equipment. Familiarity with food safety and sanitation regulations. Ability to follow recipes and produce high-quality baked goods consistently. Good organizational and time-management skills. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and teamwork skills. Creativity in developing new bakery products is a plus. What We Offer: Competitive salary based on experience. Opportunity to be a key part of the bakery’s launch and growth. A supportive and collaborative work environment. Potential for career advancement as the bakery expands.
The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person
Job Overview We are seeking an experienced Operations Manager to oversee our daily operations and ensure efficiency and productivity within our organisation. Responsibilities - Develop and implement operational strategies, policies, and procedures to improve overall performance - Manage operational budget and expenses effectively - Monitor and analyse operational KPIs to identify areas for improvement - Lead and motivate the operations team to achieve set targets and objectives - Collaborate with other departments to streamline processes and enhance cross-functional communication - Ensure compliance with health and safety regulations in all operational activities Requirements - Proven work experience as an Operations Manager or in a similar role - Strong leadership skills with the ability to inspire and motivate a team - Excellent organisational and time-management abilities - Analytical mindset with problem-solving skills - Knowledge of performance evaluation techniques and key metrics Preferred Skills: - Degree in Business Administration or relevant field - Experience in implementing process improvement initiatives
Head of Operations & Service Development As The Head of Operational and Service Development you will be responsible for driving business growth, optimizing service delivery, and achieving occupancy and revenue targets. This role focuses on strategic leadership, sales, marketing, and community engagement to position us a leading provider in the region. The role includes customer engagement, commercial initiative development, and overseeing regional performance to meet both financial and non-financial targets. Main Role Purpose: Reporting to the Directors and the Nominated Individual, the Head of Operations & Service Development will lead business and service growth through strategic development, operational management, and strong customer relationships. This role will involve managing the full sales process, engaging with local hospitals and community stakeholders, and ensuring that our services meet the highest quality standards. Key Responsibilities: Sales, Marketing, and Business Development: Develop and implement sales and marketing strategies to meet occupancy and revenue targets. Engage in customer relationship development with existing and prospective customers in the region to drive business growth. Identify, negotiate, and implement new commercial initiatives with existing and new customers. Own the tender and proposition development process, managing submissions for prospects within the region, supported by bid programme management and other workstream contributors. Manage leads effectively, following the organization's sales and marketing processes to convert inquiries into move-ins. Market our services effectively, utilizing strategic platforms and methods. Operational and Service Development: Oversee the operational management of care services, ensuring they are person-centred, safe, and tailored to meet individual needs. Lead the mobilization of care packages, coordinating with operational and clinical teams to deliver high-quality care. Monitor service performance against set objectives, identifying areas for improvement and implementing necessary changes. Develop and maintain effective communication and collaboration with internal and external stakeholders, including service users, families, and professional contacts. Customer Engagement and Relationship Management: Build and maintain strong relationships with local hospitals, community groups, and other relevant stakeholders to enhance our visibility and generate new business leads. Engage with internal and external specialists to advance clinical engagement with current and prospective customers in the region. Represent us in community events, professional forums, and meetings, acting as an ambassador to promote the organization’s services. Strategic Planning and Performance Management: Research, propose, and develop the regional strategy and overall commercial objectives Define annual and long-term regional objectives and create plans to achieve them, aligning with the broader goals set by the Board. Lead the local management team, ensuring alignment with the regional strategy and commercial objectives, and support local managers in delivering growth, operational excellence, and productivity. Deliver regional performance targets across both financial and non-financial measures, regularly reviewing progress and making adjustments as needed. Service Quality and Compliance: Ensure compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well-Led. Lead preparations for CQC inspections, local authority reviews, and internal quality assurance processes. Implement and monitor quality assurance systems, including audits and action plans to address identified areas for improvement. Financial Management: Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. Oversee pricing strategies and financial assessments for new care packages to ensure profitability and sustainability. Person Specification: Qualifications: QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). Management qualification or relevant management experience (Desirable). Registered Manager's Award (Desirable).
Job Overview We're on the lookout for a talented Bartender who loves good cocktails and thrives in a creative, fastpaced enivronment. At Doña, you'll be at the center of delivering an exceptional experience to our guests. Responsibilities - Craft and serve a variety of cocktails, with a strong focus on mezcal-based drinks. - Provide top-tier customer service, ensuring every guest has a memorable experience. - Work with the team to maintain the lively, welcoming atmosphere that Doña is known for. - Keep the bar stocked, clean and organised, following health and safety regulations. Experience - Previous experience as a bartender, preferably with cocktail making experience. - Ability to work in a fast-paced environment. - Proactive and positive attitude, with a love for hospitality and creativity! - Excellent communication and customer service skills. - Flexible availability, including weekdays and weekends.
Sponsorship is not available with this position. Due to high demand and expansion, Careuk247 Home Care Ltd is looking for Healthcare Assistants to work in Cambridgeshire County and has its surrounding areas like Huntingdon, St Ives, St. Neots, Ely, March, Cambourne, Papworth etc. CareUK247 is one of the leading providers in Cambridgeshire area, working with local authorities and private healthcare organisations. We have overall “Good” rating during our recent inspection. This is a varied and challenging role, so we are looking for an individual who has: - Proven track record in providing the highest quality of service. - The ability to build fantastic working relationships. - Strong influencing skills and commercial awareness. - Good communication skills: written, verbal and listening - Caring and compassionate attitude - Have a driver's license and access to the own car. You don't need any previous experience as full training and Induction will be provided. This role will play a vital part in ensuring that our clients receive the best-in-class quality care within the comfort of their homes and a fantastic career development opportunity for you. In return, you will receive - An excellent support from senior staff. - Award winning training and career progression opportunities. - Mileage Allowance - Flexible Hours - NEST Pension scheme - Weekly Payment - Free PPE Job Types: Part Time, Full-time, Permanent Salary: £13/- to 15/- per hour Schedule: Day shifts Monday to Friday Overtime Weekend availability Licence/Certification: Valid International or UK Driving License.
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Kitchen assistant to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You;re there to help, and make sure everything is working smoothly. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Who Are You? You re eligible to work in the UK French speaking is a bonus You have minimum 2 years of experience in similar positions You have excellent command of written and spoken English You’re highly customer-focused and get a buzz from making every customer leave happier then when they arrived You have a friendly yet professional communication style What we are looking for: To be passionate about great food, quality ingredients and hospitality Promote good working relationships throughout the team Ensure the efficient and smooth running of the kitchen Experience in supporting a busy kitchen Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times Take responsibility of the health and safety. What do we offer? Fantastic hourly rate Great working environment Free meals on duty Development and career progression Recommend a friend bonus scheme with great bonuses per individual referral Various employee incentives Holiday schemes Job Type: Full-time Salary: £12.50 per hour Benefits: Company events Company pension Employee discount Referral programme If this sounds like you, then send us your CV today!
We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Key Areas · Activity planning · Liaison · Supervision and care of children · Direct playwork · Health and safety · Miscellaneous Duties and Responsibilities Activity Planning · To provide safe, creative and appropriate play opportunities including preparing activities, organisation programmes and arranging equipment · To ensure that all activities are carried out within an equal opportunity framework. · To undertake any necessary training including a nationally recognised playwork course. · To encourage community wide participation and activity planning and delivery. Liaison · To develop and maintain good relationships and communications with parents to facilitate day to day caring needs. · To encourage parental involvement and support through the development of effective working relationships. · To consult with the children and involve them in the planning of activities. Supervision and care of children · Ensure that activities are carried out in a safe and responsible manner in accordance with Statutory responsibilities. · Ensure that food provision is carried out within the guidelines of the Food and Safety Act 1990, it is balanced and healthy in accordance with dietary requirements. Direct Playwork · Help the coordinator to ensure that a wide range of creative and enjoyable activities are offered. · Ensure that play meets full range of children’s individual and group needs. Health and safety · To ensure the good standards of hygiene and cleanliness are maintained at all times. · To be responsible for the Health and Safety standards, appropriate for the needs of the children. · Recording of any accidents in the accident book. · Ensure child is collected by someone known to Beams of Light staff · Recording of any accidents in the accident book · To ensure confidentiality of information at work is adhered. · Ensure to provide a good quality check on the equipment and the children’s play environment before the after school care session. Miscellaneous · To promote the aims and objectives of Beatrix Potter School, it’s policies and practices and use as a guide for daily activities. · To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time. · To assist in outreach (promoting the centre) After School Care Salary - £11 an hour, 3 hours a day Location - Beatrix Potter Primary School, London, SW18 3ER Contract Type - Permanent, Part time, Self Employed Weekly hours - 12 to 15 hours per week Operates - from 3pm to 6pm Monday - Friday (Term Time Only) Probationary Period (3 months) - Remote interview process. - Sanitisation, disinfection or cleaning procedures in place - Job Types: Part-time, Permanent - Pay: £11.00 per hour Schedule: Monday to Friday Licence/Certification: DBS certificate (preferred) Safeguarding Certification (preferred) First Aid Certification (preferred) Food Hygiene certificate (preferred) Level 3 Childcare certificate (preferred)
We make almost everything from scratch, so this is a role for a Chef de Partie who has experience working with fresh ingredients and a love for preparing quality dishes. Crafted Pubs is a collection of premium pubs that have the individuality, quirk, warmth, and charm of an independent. Our expansion plans are big, and we are looking for the best people to join on us what is set to be an incredible journey filled with plenty of opportunities. We’re all about rewarding our teams hard work, that’s why… You’ll receive a competitive salary, tronc payments and pension contribution as well as: · The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. · Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. · Wage Stream– Access your wage before payday for when life happens. · Retail discounts –Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more… · Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.– so you can enjoy a weekend away without breaking the bank · Free employee assistance program– Mental Health, well-being, Financial, and Legal support because you matter! As a Chef de Partie, you will… · Be primarily responsible for preparing, cooking, and presenting high quality dishes · Have experience in maintaining kitchen and food safety standards · Communicate clearly with your team in order to provide high-quality dishes to guests on time. What you’ll bring to the kitchen: · Confidence in running a section of the kitchen independently · Experience working in a fast paced, fresh food pub or restaurant · Willingness to get stuck in and learn new skills` Job Types: Full-time, Permanent Pay: £10.50-£14.00 per hour Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Free parking Schedule: Monday to Friday Weekend availability Experience: Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Bartending: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
About Us: At RHC 360 Solutions (Ramsy Healthcare Ltd), we are dedicated to delivering exceptional healthcare services and creating a supportive environment where our staff can thrive. Our commitment to excellence in patient care is matched by our dedication to fostering professional growth and providing a rewarding workplace for our team members. Why Choose Us? Make an Impact: Be a vital part of our mission to improve patient outcomes and make a meaningful difference in the lives of those we care for. Collaborative Environment: Join a team that values your expertise and encourages collaboration, innovation, and mutual support. Career Development: Take advantage of extensive professional development opportunities, including training and certification programs, to advance your career. Competitive Benefits: Enjoy a comprehensive benefits package, including competitive salary, health benefits, and a supportive work-life balance. State-of-the-Art Facilities: Work with cutting-edge technology and resources in a modern, well-equipped healthcare setting. Your Role: As an RGN with RHC 360 Solutions, you will: Provide Exceptional Care: Deliver high-quality, patient-centered care that addresses both the physical and emotional needs of our patients. Collaborate with Experts: Work alongside a dedicated multidisciplinary team to develop and implement effective care plans tailored to individual patient needs. Educate and Empower: Support and educate patients and their families, providing guidance and information to help them manage their health and treatment. Handle with Excellence: Navigate complex and dynamic healthcare scenarios with professionalism, adaptability, and a focus on optimal patient outcomes. What We’re Looking For: Qualified Professional: Hold a valid nursing license and a degree in Nursing (or equivalent qualification). Experienced and Skilled: Bring a solid background in general nursing, preferably in hospital or clinical settings. Strong Communicator: Exhibit excellent communication and interpersonal skills, essential for interacting with patients, families, and team members. Critical Thinker: Demonstrate the ability to manage complex situations and make informed decisions with confidence. Passionate and Committed: Show a genuine commitment to providing outstanding patient care and a dedication to continuous professional growth.
Location: London, UK Salary: £38,000 - 39,000 per annum (depending on experience) Job Type: Full-time, Permanent Hours: 40 hours per week Job Description: As the Restaurant Manager, you will be responsible for the smooth and efficient management of the restaurant. Your leadership will play a crucial role in maintaining our high standards of service and driving operational success. Key responsibilities include: - Managing day-to-day operations, including staff supervision, training, and development. - Ensuring the restaurant complies with all health, safety, and food hygiene regulations. - Monitoring financial performance, including budgets, revenue targets, and cost controls. - Driving exceptional customer service standards and handling guest queries or complaints. - Overseeing inventory management, ordering supplies, and managing vendor relationships. - Implementing marketing strategies to boost sales and customer engagement. - Recruiting, training, and scheduling staff to ensure efficient operations. Key Requirements: - Minimum of 3 years' experience in a managerial role within a restaurant or hospitality environment. - Strong leadership and team management skills. - Excellent communication and customer service skills - Must be able to speak basic Japanese & Chinese in order to communciate with staff members Flexibility to work evenings, weekends, and holidays as needed.
Join our Reception Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our Reception & Reservation Team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!
Job Title: Waiter/Waitress Job Summary: We are seeking enthusiastic and customer-oriented waitstaff to provide exceptional dining experiences for our guests. As a waiter/waitress, you will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction in a fast-paced restaurant environment. Key Responsibilities: - Greet and seat guests in a friendly and prompt manner. - Present menus and provide recommendations based on guest preferences. - Take food and drink orders accurately and efficiently. - Serve food and beverages, ensuring timely delivery. - Check in with guests to ensure satisfaction and address any questions or concerns. - Process payments and handle cash or credit transactions. - Collaborate with kitchen staff and management to ensure smooth operations. - Maintain cleanliness and organization of the dining area. - Comply with health and safety regulations. Qualifications: - Previous experience as a waiter/waitress or in a similar role preferred. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Knowledge of food and beverage service and menu items. - Basic math skills for handling payments and making change. - Must be able to work flexible hours, including evenings and weekends. Benefits: - Competitive salary with tips. - Opportunities for advancement and career growth. - Employee discounts on meals and drinks. - A fun and lively work environment.
Job Title: Floor Manager within Commercial Services (Food & Beverage Operations) Salary: £35,000/year Job Type: Full-time Benefits: Monday - Friday, public holidays off, Bank Holidays off, paid overtime Join our dynamic team! We are seeking a highly motivated Floor Manager with a strong hotel background to oversee daily operations, ensuring a seamless guest experience. Key Responsibilities: - Deputise for the Assistant Food Services Manager when needed. - Lead, supervise, and train the team for Club or Event Operations. - Ensure compliance with COSSH regulations and HR procedures, including training and payroll. - Handle financial auditing, banking, POS operations, stock control, and reconciliation. - Assist in fire safety and building evacuation procedures. - Support in achieving sales income and managing operational budgets. - Deliver exceptional customer service, handling reservations, guest inquiries, and complaints. - Maximise staff performance through training, motivation, and feedback. - Ensure health & safety compliance. Key Competencies: - Customer-focused, detail-oriented, and proactive. - Strong leadership, supervisory, and communication skills. - Experience in staff recruitment, training, and rota planning. - Proficiency in Microsoft and industry-recognized PMS systems. - Excellent presentation and customer service skills. Objectives: - Assist in meeting business targets and ensuring operational procedures are followed. - Provide managerial support to the front-of-house team. - Handle customer inquiries, complaints, and administrative duties. - Ensure health and safety procedures are followed Person Specification: - Proven leadership and supervisory experience. - Strong communication skills (written and verbal). - High standards of personal presentation and professionalism.
Support Worker - Supported Accommodation (16-18 Year Olds) Location: London wide Job Type: Full-time / Part-time / Permanent / Temporary Shift Pattern: 7am-3pm, 3pm-10pm, including alternate weekends and Sleep-ins (10pm-7am) We are a supported accommodation provider for young people aged 16-18, offering care and support to help them transition into independent living. We are currently looking for passionate and dedicated Support Workers to join our team. Responsibilities: • Provide day-to-day support to young people, including education, daily living and personal development • Encourage independence and empower young people to achieve their goals • Ensure the safety and wellbeing of residents at all times Requirements: • At least 1 year of experience in Health and Social Care (preferred) • NVQ Level 3 in Health and Social Care (preferred) • Driving Licence (preferred) • Must be authorised to work in the UK Must have UK work reference and Personal reference Must have DBS/update system Benefits: • Competitive hourly rate: (depending on experience) • Annual leave and company pension (Subject to contract) • Fully funded qualifications in Health and Social Care (if applicable) • Wellbeing support To apply, please send your CV
We are looking for a passionate, dedicated, and service-oriented Waiter/Waitress to join the team at the award-winning restaurant Perception Bar in the W London hotel. Would you like a job that gives you… - Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! - £5 breakfast when staying in any of our European hotels - Discounted food & drink in all our restaurants and bars - Discounts for your friends and family - Wellness and mental health programmes - Flexible scheduling - World class training and development, including leadership development and WSET - Unlimited career opportunities (internationally and locally) - Specially curated discounts in thousands of shops …and much more As a Waiter/Waitress you will: - Love an early start to the day - Thrive off a busy service - Take charge of a section in the restaurant: taking orders, making recommendations and processing payments - Have an in-depth knowledge of food, drink and allergens - Communicate clearly with management and the kitchen - Take responsibility for ensuring a seamless guest experience …to name a few!
We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** o Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. o Foster a positive and inclusive work environment by coaching, training, and supporting team members. o Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues ** Operational Management:** o Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. o Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. o Monitor inventory levels, and place orders for supplies as needed. o Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** o Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** o Ensure compliance with company policies, procedures, and health and safety regulations. o Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** o Proven experience as a Shift Manager, in a café or hospitality environment. o Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. o Demonstrated ability to lead and motivate a team in a fast-paced environment. o Excellent communication, interpersonal, and leadership skills. o Strong problem-solving abilities and a proactive approach to challenges. o Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. o Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. o Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)
We are now looking for a Sushi Chef to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. This is our biggest culinary adventure yet and the UK’s most highly anticipated new opening. Lucky Cat by Gordon Ramsay is an Asian Eating House and late-night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. What you do as a Sushi Chef: - Maintain a standard day to day sushi operation within the restaurant - You ensure the highest standards of preparation and delivery of sushi across the restaurant - You’re a clear communicator and an excellent team player - You’re passionate about delivering high quality sushi and keen to progress your career What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
About Us: The Golden Anchor is a renowned gastro pub in the heart of Nunhead, known for its unique fusion of traditional British pub food and bold, vibrant Caribbean flavors. We are proud of our Caribbean roots, offering our guests an unforgettable culinary experience in a warm and welcoming environment. With a passion for food and community, The Golden Anchor has become a local favorite, blending the best of both worlds in our cuisine. Role Overview: We are seeking a talented and passionate Chef de Partie to join our kitchen team at The Golden Anchor. In this role, you will be responsible for running a specific section of the kitchen, ensuring the highest standards of food preparation, presentation, and service. Working closely with our Head Chef, you will help deliver dishes that celebrate both British pub classics and Caribbean-inspired creations. If you have a love for dynamic, flavorful cooking and want to be part of a diverse culinary team, this could be the perfect role for you. Key Responsibilities: • Prepare and Cook: Oversee a designated section of the kitchen (e.g., grill, sauté, or garnish), preparing high-quality dishes with attention to detail and consistency. • Caribbean-Inspired Dishes: Assist in creating and perfecting Caribbean-influenced dishes, bringing a taste of the islands to our menu. • Menu Development: Contribute to menu development with creative ideas that align with our Caribbean and British gastro pub theme. • Maintain Standards: Ensure that all food is prepared to the highest standards of quality and presentation, maintaining the pub’s reputation for excellent cuisine. • Team Collaboration: Work closely with the Head Chef and other kitchen staff to ensure smooth kitchen operations, particularly during busy periods. • Health & Safety: Adhere to all food safety and hygiene regulations, ensuring your section operates in line with health and safety standards. • Training & Mentorship: Support junior kitchen staff in their development, offering guidance and sharing your knowledge to maintain a positive team environment. • Stock Management: Assist with ordering and managing stock levels for your section, minimizing waste and ensuring the kitchen runs efficiently. What We’re Looking For: • Previous experience as a Chef de Partie or a similar role in a fast-paced kitchen. • Strong knowledge of British pub food, with an enthusiasm for Caribbean flavors and cooking techniques. • A passion for creating high-quality dishes with a focus on flavor, presentation, and consistency. • Ability to work well under pressure and handle a busy kitchen environment with professionalism. • Excellent communication and teamwork skills, contributing to a positive and productive kitchen culture. • Strong attention to detail, particularly in food preparation, portion control, and plating. • An understanding of food safety and hygiene practices, with relevant certifications (preferred but not essential). What We Offer: • A competitive salary with opportunities for progression within the kitchen team. • A vibrant and supportive working environment in a beloved local pub with a rich cultural heritage. • The chance to develop and showcase your skills, especially in Caribbean-inspired cuisine. • Staff discounts on food and drink, plus a share of tips. • The opportunity to be part of a community-focused pub with a loyal customer base. If you’re a skilled chef with a passion for both Caribbean and British cuisine and you’re eager to make your mark in a vibrant gastro pub, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX
We are seeking compassionate and reliable Care Assistants to join our team. As a Care Assistant, you will provide essential care and support to clients in their own homes, promoting their independence, health, and well-being. You will be a key part of our dedicated team, helping to deliver care that is respectful, dignified, and meets the individual needs of each client. Key Responsibilities: Provide personal care to clients, including assistance with bathing, dressing, toileting, and grooming. Assist with mobility, including moving and positioning clients safely. Support clients with meal preparation, feeding, and hydration. Administer medications as directed and in accordance with care plans. Help with light housekeeping duties, such as cleaning, laundry, and maintaining a safe and tidy environment. Provide companionship and emotional support, promoting mental and social well-being. Communicate effectively with clients, families, and healthcare professionals to ensure the highest standard of care. Document care activities and maintain accurate client records. Follow all policies, procedures, and health and safety guidelines. Qualifications and Skills: Previous experience in a care role is desirable but not essential; training will be provided. A caring, empathetic nature and a passion for helping others. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Flexibility to work various shifts, including evenings, weekends, and holidays. A valid driver's license and access to a vehicle is preferred but not mandatory.
About Us: The Golden Anchor is a vibrant gastro pub in Nunhead, known for its unique blend of classic British pub fare and authentic Caribbean flavors. With deep roots in the local community and a welcoming atmosphere, we’ve built a reputation for excellent food, drinks, and service. Our pub is a lively hub where Caribbean culture meets traditional British hospitality, creating a warm and exciting environment for both guests and staff. Role Overview: We are looking for a motivated and experienced Supervisor/Assistant Manager to join The Golden Anchor team. In this role, you will support the General Manager in overseeing day-to-day operations, ensuring the smooth running of the pub while maintaining our high standards of customer service. You’ll lead the front-of-house team, manage shifts, and play a key role in creating a friendly and efficient atmosphere. If you have leadership experience in the hospitality industry and a passion for delivering memorable guest experiences, we’d love to hear from you. Key Responsibilities: • Leadership & Team Management: Supervise and support the front-of-house staff, ensuring they provide excellent customer service and work efficiently. • Shift Management: Oversee the running of shifts, ensuring smooth operations and addressing any issues promptly to maintain a positive guest experience. • Customer Engagement: Be the face of The Golden Anchor, greeting and interacting with customers, addressing any concerns, and ensuring they leave satisfied. • Training & Development: Assist in training new team members and providing ongoing support to ensure the team is knowledgeable and confident in their roles. • Stock & Inventory: Assist with managing stock levels, ordering supplies, and controlling waste, ensuring the bar and kitchen are always fully equipped. Health & Safety Compliance: Ensure all health, safety, and hygiene regulations are followed and that the pub is a clean and safe environment for both staff and guests. • Financial Responsibilities: Assist with cash handling, daily reconciliation, and other financial duties as required by the General Manager. • Event Support: Help coordinate and oversee pub events, including live music nights and special Caribbean-themed occasions, to ensure they run smoothly and enhance the guest experience. • Stand-In for Management: Step in to manage the pub in the absence of the General Manager, ensuring continuity of service and operations. What We’re Looking For: • Previous experience in a supervisory or assistant manager role in a pub, restaurant, or bar. • A strong understanding of the hospitality industry, with excellent customer service skills. • Passion for Caribbean culture and cuisine, with a genuine interest in sharing that with our guests. • Leadership qualities with the ability to motivate and manage a team effectively. • Ability to work well under pressure and in a fast-paced environment. • Strong organizational skills and attention to detail. • Flexible and reliable, able to work evenings, weekends, and public holidays as needed. • Excellent communication skills and a customer-focused attitude. What We Offer: • Competitive salary and opportunities for career progression within The Golden Anchor. • A supportive, friendly work environment in a pub that values both its Caribbean heritage and local community. • Staff discounts on food and drink. • Opportunities to develop your skills and gain further management experience. • The chance to work in a pub known for its vibrant culture, great food, and welcoming atmosphere. If you’re an experienced supervisor or assistant manager looking for an exciting role in a pub with Caribbean flair, we’d love to hear from you!