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Customer Service Manager 7220 East London £27,000 - £28,000 per annum **Full Time, Permanent ** We are currently seeking a highly motivated and experienced Customer Service Manager to join our team. You will be responsible for leading our customer service operations, managing a team of representatives, and ensuring exceptional service delivery to our valued customers. If you are a dynamic leader with a passion for customer service excellence, we want to hear from you! Responsibilities: - Lead and mentor a team of customer service representatives to achieve performance goals and deliver outstanding service experiences. - Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence in service delivery. - Handle escalated customer inquiries, complaints, and complex issues in a timely and effective manner. - Monitor key performance indicators (KPIs) and drive performance excellence through ongoing training, coaching, and development. - Collaborate with other departments to ensure alignment on customer service goals and initiatives. - Gather and analyse customer feedback to identify areas for improvement and drive continuous improvement initiatives. Qualifications: - Proven experience in a customer service management role. - Strong leadership, communication, and interpersonal skills. - Excellent problem-solving abilities and a customer-centric mindset. - Proficiency in CRM systems, helpdesk software, and other customer service technology solutions. If you're ready to elevate your career in customer service and make a significant impact in a fast-paced and rewarding environment, click “APPLY” now!
CRM Administrator - Salesforce University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is ...
As a Microsoft Dynamics 365 CRM Solution Architect, you will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. You will work with the Business ...
CRM Reporting and Development Specialist, £70k Pearson Carter are working with an established international Law Firm that currently have over 70 offices and 5000+ lawyers worldwide. They are heavily ...
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This CRM Executive role sits within a leading international law firm and play a key role in supporting all users of the CRM system, InterAction. You will be the trusted advisor for CRM systems ...
Ryder Reid Legal is looking to recruit an experienced and proactive CRM Executive to join one of our prestigious, international law firm clients on a six month fixed term contract basis at their ...
CRM Centre of Expertise Manager Location: Docklands Campus Salary: Starting from £51,030 per annum, inclusive of London Weighting Post Type: Full Time Post Type: Permanent Closing Date: Wednesday 08 ...
Email & CRM CoordinatorLocation: Central London Hybrid: 2 days in the office per weekSalary: £35,000 What we are looking for: We are seeking an Email & CRM Coordinator to join our client and support ...
We are working with a leading international Law firm who are seeking a Global CRM Executive to join their BD & Communications department, this candidate will need to have at least 2 years in a CRM ...
Digital and CRM Analyst £45,000 - £50,000 2 days a week in London The Company A leading cinema and entertainment brand that operates in the UK and globally. Over 200 in-person venues and a great ...
This opportunity will suit someone with experience of delivering IT implementation projects whether it be an ERP, CRM or Digital project. Ideally you will have at least 5 years project delivery ...
CRM Developer- D365/Power Platform (Top Company!) Are you looking to work for an organisation with a real purpose ?Are you a D365 Developer who is looking to work with Power Platform, Power Apps ...
Our client is looking for a CRM Executive with a creative mindset and strong analytical skills to join the EMEA team. The successful candidate will be responsible for developing and managing customer ...
Head of Sales Operations / CRM Manager ( FTC) ( London Hybrid 1/2 days on site) Our Award winning Reg Tech client is looking to recruit an experience Head of Sales Operations / CRM Manager ( FTC
Senior Email & CRM Manager Location: London Salary: 60k to 65k Contract: FTC 7 months to 18 months I'm currently partnered with an industry leading travel Brand, in the search for a Senior Email and ...
Job Title: CRM ManagerLocation: London, UKDuration: 12 Months Build inspiring shopping experiences that showcase client's offering to drive customer engagement and frequency. * Build and oversee the ...
CRM Consultant Charity Supplier £32-36K (dependent on experience) Permanent Blended working between remote and north London office Charity People are thrilled to be working with Productle, an ...
CRM Manager We currently have an exciting opportunity for a CRM Manager to join a globally recognised brand located at their Putney offices The ideal CRM Manager will be responsible for assisting in ...
Marketing Automation - CRM Account Director Location : London, Hybrid - typically in office twice a week. With offices located close to Tower Bridge Salary : £60,000 to £70,000 plus benefits ...
Senior CRM & Retention Manager * One of the fastest growing D2C brands in the UK (Sunday Times Top 100 official) * North London (3/4 days a week in the office) * Salary £55k - £70k (dependent upon ...
In summary, the CRM Marketing Executive plays a crucial role in optimizing customer journeys, enhancing communication strategies, and driving conversions through effective marketing automation ...
Sales CRM Manager Location: London, West End (Hybrid working, two-days office-based) Salary: £35,000 - £45,000 per annum (Depending on experience) Summary: My client is recruiting for a Sales CRM ...
- Senior CRM Executive * Salary - up to £40k + benefits * Location - Central London - hybrid working * Perm A fantastic opportunity has arisen for an experienced Senior CRM Executive to join our ...
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