Customer experience jobs in Middlesbrough - Page 2Create job alerts

Internal Sales Executive - Electrical Wholesale Electrical Wholesale Sales Advisor / Internal Sales Executive. A Stockton On Tees based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office-based position and a customer facing trade counter role. The Electrical Wholesale Sales Advisor / Internal Sales Executive will either make outbound B2B telesales calls contacting businesses who would use their products whilst managing accounts and establishing long lasting relationships with existing customers and would also be down on the trade floor from time to time helping customers and liaising with warehouse workers. The appropriate candidate would be someone who is willing to help in all areas, this generally comes with the territory of a role like this. The Internal Sales Executive / Telesales Executive will need: Outbound telesales experience Experience of selling to suitable decision makers Excellent communication skills Experience working for an Electrical Wholesaler. Trade Counter experience desirable Driving Licence not essential The Internal Sales Executive / Telesales Executive's salary depends on experience plus commission, profit share and other benefits. 8am - 5pm Monday - Friday. TPBN1_UKTJ

Job introduction: Are you genuinely Passionate about providing a 5* Customer experience. If so, we have an exciting opportunity for a Field Sales Executive to join our sales team. The role is a varied role with the main responsibility to provide customer-centric sales advice and support whilst working towards sales targets in accordance with company sales forecasts. The role also consists of administration of the sales process, liaising with purchasers, prospective purchasers, financial advisors, solicitors and estate agents and attending final inspections, customer hand-overs for all the regions sales outlets whilst maintaining an excellent customer experience. This position requires flexibility in terms of working hours and days of work, it is a varied and interesting one, encompassing skills and responsibilities from different areas. This role is ideal for someone who thrives in different environments and challenges, with the overarching goal to support the Gleeson mission of changing lives by providing quality, low cost homes where they are needed for the people who need them the most. At Gleeson we are continuously supporting ongoing learning and development opportunities for our Sales team to ensure you receive the relevant training, coaching, mentoring and support to succeed in your role. The Ideal Candidate: Selling Follow up all marketing leads Achieve target sales Meet with clients, assess their needs and qualify Actively sell the Gleeson Options range of Extras Liaise with all interested parties (clients, solicitors, estate agents, etc.) Customer follow-up Administration Market research and competitor analysis Maintain the customer enquiry database Computer skills including COINS (COINS training available and ongoing) Contract chasing Housekeeping Maintain the high standards of the sales areas and completed plots including external and internal monitoring, reporting, snagging and instructing. The Ideal Candidate: Experience within customer services 'Face to Face' - with or without new build experience, Marketing background or Retail background acceptable Passionate about delivering exceptional customer service Personable, well presented, and composed at all times Immaculate communication and presentation skills An active team player, encouraging their team and themselves to succeed Self-motivated, determined, and efficient Ability to adapt to different surroundings on a day to day basis A full driving licence Able to represent the Gleeson brand to the highest of standards always Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store Discounts Development Opportunities TPBN1_UKTJ

Job Introduction: Are you passionate about managing a high performing, customer-focussed on site construction team and genuinely care about building affordable quality homes, where they are needed for the people who need them the most? If you are Passionate about what we do here at Gleeson and are considering a new challenge, we have a great opportunity for an experienced Site Manager to join our Construction team, managing the onsite team, working with external partners and subcontractors whilst working collaboratively with our onsite Sales team. To be considered for this role you will share our Gleeson Values of being Passionate, Collaborative and Respectful along with having previous experience as a Site Manager working on high volume new build housing developments. Main Responsibilities: We're looking for proactive people who genuinely believe in what we're doing, building homes, changing lives. Collaborative leaders, who positively influence teams, who can strongly communicate across departments, on and offsite. You'd reinforce directions set out by the Contracts manager and Construction Director, helping deliver the development safely, and on schedule - we need people who lead by example. The role includes: Managing the development to maintain and deliver the build programme in accordance with budgets and forecasts. Ensuring that the final product is to Gleeson Homes standard Full responsibility and control of all site staff and sub-contractors including labour only groundworkers/contractors , ensuring that all employees comply with our Health and Safety standards Liaison with head office, NHBC and local authority departments Timely ordering of materials ensuring the build programme can be achieved Ensure all NHBC inspections are carried out as required Carry out hand over inspection of properties to the customers in accordance with our customer care procedures Complete as soon as practicably possible any customer care defects raised in conjunction with our customer care team Actively encourage a philosophy of safety, progress, quality and innovation The Ideal Candidate: Previous experiences as a Site Manager working on high volume new build housing development. Must have extensive knowledge and experience of managing labour only groundworkers/contractors . Full UK driving licence Excellent knowledge of construction build programmes Strong commercial awareness Comprehensive knowledge of construction processes Experience of successfully achieving customer service requirements Awareness of codes of practice that impact on Construction matters e.g. NHBC, Building Regs, etc. It is mandatory that you are able to use Zutec and Digital plot books Qualifications & Training: SMSTS Qualification CSCS Card First Aid Fire Marshall Scaffolding Please note, we will ask you to bring your qualifications to the interview stage so please ensure you have evidence prepared. Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Choice of company car/ car allowance Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store Discounts TPBN1_UKTJ

Ideal candidates will have strong communication skills and experience in managing sales within the housing sector. A regional property development firm based in County Durham is seeking an enthusiastic Sales Advisor to lead their sales team and ensure exceptional customer service throughout the home

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction.

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. This position involves developing comprehensive customer experience strategies and overseeing customer

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

A leading managed services provider is seeking a Customer Experience Specialist to deliver exceptional service as the first point of contact for customers. If you're customer-centric and thrive in a team environment, we want to hear from you! #J-18808-Ljbffr.

Ideal candidates should have a passion for luxury products and experience in customer service. This part-time position involves providing exceptional customer service, showcasing in-depth brand knowledge, and maintaining the store's visual standards.

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through pos

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. Experience onboarding customers into a new payroll platform/service. You have extensive

Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Responsibilities i

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

The ideal candidate has over a year of experience in retail or customer service, possesses strong communication skills, and is able to work flexible hours including weekends. You will leverage your skills to enhance the shopping experience by maintaining stock levels and executing visual merchandisi

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight. A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers.

You will be responsible for ensuring an outstanding customer experience and managing store operations. A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location.

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A leading optical retailer in the East Midlands is seeking an Assistant Store Manager to oversee daily operations and enhance customer experience. Ideal for a leader with optical retail experience and a passion for customer care.

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance-related organization. W

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possesses strong management skills, teamwork experience, and excellent communication abilities in a supportive and vibrant environment. A lead

A leading ethical beauty brand is seeking a Customer Consultant to enhance customer experience and sales. In this role, you will provide personalized advice, engage with customers on product offerings, and educate them on sustainable practices.

Successful candidates will have leadership skills and retail management experience. The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards.

You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. The ideal candidate has strong leadership skills, a data-driven mind

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

A leading retail brand in North London is seeking an experienced Store Manager to join their team. The ideal candidate will lead a high-performing team, deliver exceptional customer service, and drive commercial success in a fast-paced environment.

Senior Customer Experience Specialist. As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. Experience in a SaaS or technology‑based customer‑facing role (support, success, or similar).

This part-time position emphasizes exceptional customer service and engagement, requiring candidates to be outgoing and stylish. Responsibilities include maintaining store presentation, effective communication with customers, and contributing to a collaborative team environment.

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

Ideal candidates will have experience in a customer-facing role and a strong focus on delivering results. A leading bingo company in the Greater London area is seeking a Deputy General Manager to ensure exceptional customer service and assist in implementing brand strategies. In this full-time role,

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. In this newly created role, you’ll design and deliver a comprehensive end-to-end Customer Experience (CX) improvement programme, driving

In this role, you will deliver exceptional customer service, manage orders, and provide quotes. The ideal candidate should have strong interpersonal skills and a proactive attitude to enhance customer satisfaction.

This role emphasizes excellent customer experience and team leadership, aiming for the best service and community involvement. Ideal candidates have experience in fast-paced environments, with a passion for developing talent and driving commercial success.

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. The ideal candidate will possess robust experience in product management and AI technologies, and will thrive in a fast-paced, performance-driven environment.

Customer Rapport: Build strong relationships with callers to ensure a positive experience and provide world‑class customer service. The team of Customer Experience Specialists plays a vital role in our business as the first point of contact for our customers. Customer Service Experience: Proven tr