Customer service team lead jobs in Liverpool - Page 3Create job alerts

The Field Service Team Lead heads up the Field Service team who provide engineering support and maintenance through the engineering lifecycle of the product at designated customer locations. Lead a team with the ability to travel extensively both nationally and internationally as determined by custo

An exciting opportunity has arisen with a leading UK defence engineering organisation for a Senior Field Service Team Lead to oversee engineering support and maintenance activities across customer sites. The role of Senior Field Service Team Lead will be based from their Dorset office and will span

You have at least two years in customer service or customer experience, and you know the difference between closing a ticket and genuinely resolving a problem. Then you will hire and lead a team of 4–5 Customer Wellbeing Executives as we scale. The first Customer Wellbeing Team Lead doesn't just l

A SaaS company based in Greater London seeks a Support Team Lead to oversee a team of 10, focusing on performance and development. This leadership role involves optimizing Zendesk, implementing AI solutions for efficiency, and managing advanced customer scenarios.

A leading technology services provider in Greater London is seeking a Service Support Lead to manage the service desk effectively. Key responsibilities include prioritising support tickets, ensuring SLA compliance, engaging with customers, and generating performance reports.

Join us as a Service Team Manager and you’ll lead and inspire the checkout team to shape the customer experience through exceptional service. A great team needs a great leader and your role as a Service Team Manager is to create a truly inclusive high performing team to deliver an exceptional jour

A major High Street brand in the UK is looking for a full-time Cafe Supervisor to oversee operations and ensure a high standard of service. Responsibilities include supervising a team, producing rotas, and ensuring compliance with hygiene and safety standards. Join this leading company to develop yo

A growing customer-focused company in London is seeking a Customer Service Team Lead to oversee support operations and ensure high-quality customer interactions. The role involves managing customer support systems, monitoring performance metrics, and developing the support team. Candidates should ha

A leading water solutions provider in the UK is seeking a Field Service Team Manager to drive performance improvements and mentor a team. The role involves implementing safety measures, collaborating with management for business strategies, and enhancing service quality.

The Sales & Service Team Leader is a hands‑on leadership role that runs the engine room of our sales and service floor. You will directly lead, manage, and support a hybrid team of 6 (3 Sales Executives and 3 Account Managers who also cover Customer Service requests). Your primary focus will be ma

A popular pub in Greater London is looking for a Team Member to join their energetic team. This role emphasizes a passion for exceptional customer service, with a friendly and outgoing personality being crucial. You will receive comprehensive training, participate in team dynamics, and enjoy benefit

A leading property management company is seeking a Service Charge Accountant Team Leader for a hybrid role based in New Milton. This position involves managing a team to ensure accurate financial reporting and delivering quality service. The role promotes a supportive team culture and professional g

Responsibilities include managing team performance, ensuring exceptional customer service, and meeting sales targets. A national vehicle service provider in Liverpool seeks a Centre Manager to oversee the operational excellence of their autocentre. Candidates should have at least two years of automo

A leading consulting firm is looking for talented individuals to develop user-centered services in the Prison and Probation environment. This role includes working within a multi-disciplined team, focusing on design enhancements, and ensuring compliance with web standards.

A modern French brasserie in Greater London is seeking a Floor Manager to oversee service quality and manage team performance. Responsibilities include leading pre-service briefings, managing cash handling, and onboarding new staff. The ideal candidate possesses strong hospitality skills and leaders

A leading technology firm in London seeks a Customer Service Manager to support its growth into new markets. This newly created role involves managing outsourced service providers and enhancing customer service platforms. The ideal candidate will have a strong customer service background, experience

This role involves managing daily restaurant operations, promoting team relationships, and maintaining high standards of service. A leading restaurant in London is seeking a dynamic Supervisor or Junior Assistant Manager to ensure the efficient operation of the Front of House. The ideal candidate sh

Our Service & Warranty Team supports the Canyon community by helping riders with technical questions, service needs, and warranty support throughout their ownership journey. Founded in 2012, Canyon UK supports riders across the UK through sales, marketing, technical service, and customer care. Servi

A leading distribution company in Liverpool is seeking a Tool Hire Manager to oversee the Tool Hire department. In this role, you will manage a team, develop sales strategies to achieve targets, and ensure all tools and equipment are properly maintained.

A leading engineering firm in the UK is seeking a Service Manager to oversee a small team of Electro-mechanical Engineers. This role involves managing service and maintenance scheduling while providing technical support. Ideal candidates will have service management experience and electrical qualifi

A prominent automotive company in the United Kingdom seeks a motivated individual to lead their workshop technician team, focusing on performance optimization, customer service, and team development. Benefits include a company car scheme, discounts, a pension plan, and up to 26 days holiday with ser

This role involves managing service operations, ensuring high customer satisfaction, and mentoring a dedicated team. A leading automotive services provider in the UK is seeking a Service Manager for its Van Centre. The ideal candidate will have prior experience in a similar environment and the abili

A retail company is seeking a Customer Team Leader to oversee team operations and deliver exceptional service in a dynamic store environment. Candidates should possess strong leadership skills and a passion for customer satisfaction. The role involves coaching team members, ensuring operational comp

A retail company is seeking a Store Manager to lead operations in Guildford, focusing on maximizing sales and delivering outstanding customer service. Ideal candidates will have strong leadership skills, management experience in retail, and a commitment to customer satisfaction. Responsibilities inc

A leading retail cooperative is looking for a Customer Team Leader in Sefton. You will lead a team in a busy store, ensuring excellent service while engaging with the community. Passion for leadership and flexibility in working hours are essential.

A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients. This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. The ideal ca

Reporting into the COO, the Customer Operations & Account Management Team Lead will help to improve the operational performance of our Customer Service Divisions. Responsible for training new support team members, assisting customers direct, interactions & updates, team performance reviews and repor

A global cybersecurity company is searching for a proactive Customer Success Team Lead to guide a team of Managers in driving customer outcomes in alignment with company goals. The ideal candidate will possess 4+ years of Customer Success experience, including 2+ years in a leadership role. Responsi

A leading print and communications firm is seeking a Customer Service Team Leader to manage a team of Account Managers. The ideal candidate will possess strong leadership skills and a background in the printing industry, ensuring excellent customer service and team development. Responsibilities incl

A fast-growing startup in the UK is seeking a Customer Success Team Lead to manage a high-performing team and enhance customer satisfaction. The ideal candidate has a proven background in customer success, possesses strong leadership and communication skills, and is passionate about brands. This rol

This pivotal role involves leading a team of field engineers to ensure service excellence and customer satisfaction. A global market leader is seeking a Field Service Manager in London. Candidates should have service management experience and a technical background, as well as a full UK Driving Lice

A leading communications solutions provider in the UK is seeking a Service Delivery Manager to ensure exceptional customer service and drive continual service improvement. This customer-facing role involves managing key stakeholder relationships and maintaining accountability for contract obligation

The successful candidate will lead a team of account managers to nurture customer relationships and ensure customer satisfaction remains the priority. Strong leadership and problem-solving skills are essential for driving continuous improvement within the team. A client-focused company in the United

We are looking for a motivated and customer-focused Team Leader to oversee our Customer Service team and ensure the delivery of an outstanding customer experience. Lead and coach the CSX team to deliver a seamless, positive end to end customer experience. Build strong customer relationships and iden

The ideal candidate will have at least two years of catering experience and a Basic Food Hygiene certificate, alongside a passion for great food and superior customer service. A catering service provider in the UK is looking for an experienced Catering Supervisor to oversee operations on a part-time

A leading global lifestyle brand in Liverpool is seeking an Assistant Manager to oversee store operations, drive sales, and cultivate a strong team.

A technology and advisory firm based in Greater London is seeking a Team Leader to support the BI24 team. This role combines operational delivery with team management, ensuring effective frontline support and coaching team members.

The Customer Relationship Team Lead delivers exceptional service to Brook Green Supply’s most strategic customers, leading a high‑performing team, ensuring operational excellence, and fostering effective collaboration. Lead, coach, and inspire a team of Customer Relationship Managers to deliver

The ideal candidate will have proven experience in team leadership within customer service, strong problem-solving skills, and a proactive approach. A forward-thinking recruitment agency is looking for an Internal Account Support Team Leader based in England. This role involves overseeing a dynamic

A leading charity in drug and alcohol treatment in South London is looking for an experienced Service Manager. You will lead a passionate team, manage a small caseload, and work closely with the South London and Maudsley NHS Trust to support individuals in the Criminal Justice system.

A leading hospitality company in Greater London is seeking an enthusiastic Bar Supervisor to lead their bar team. The successful candidate will be responsible for daily bar operations, staff supervision, and maintaining high service standards. Prior experience in a supervisory role within the hospit

We combine industry‑leading ticketing software, powerful marketing tools and hands‑on marketing services to help operators grow their business and reach millions of new visitors every year. Lead and develop a team of early‑career CSMs, raising the performance bar. The next step is to turn Cust

A local pub in the East End is seeking an experienced Assistant Manager to lead their team in delivering exceptional customer service. Join a passionate team committed to providing customers with a memorable experience.

In this role, you will lead a team of Customer Success Managers (CSMs) balancing leadership responsibilities alongside hands‑on customer engagement. Oversee team operations, ensuring adherence to best practices and alignment with Customer Success processes, and guiding the team in prioritising wor

A prominent online marketplace company in Greater London is seeking a Sales & Service Team Leader to drive performance on their sales and service floor. You will manage a hybrid team, ensuring call quality and engagement while meeting performance metrics. Candidates should have strong people leaders

The successful candidate will support the General Office Supervisor and ensure excellent customer service to internal clients. Join us to help deliver outstanding service within the firm. A leading law firm in Greater London is looking for a Deputy Supervisor for their General Office department.

A fast-growing visitor attraction partner in Greater London is seeking a Customer Success Manager to lead a dynamic team. Candidates should have a proven track record of revenue generation and team leadership. The successful candidate will drive revenue growth by embedding commercial thinking and de