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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. Align with Sales o

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. Willingness to travel for customer meetings and team events (UK & occasional international).

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings.

A leading brand control company in Greater London is seeking a Customer Success Manager to join their Global Customer Success Team. In this role, you will build and maintain relationships with clients, oversee the customer lifecycle, and collaborate with various teams to drive customer satisfaction

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. As a CSM at Reltio, you will be the champion of our customers, building an

This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. We’re hiring a part-time Customer Success contractor located in the. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transiti

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. C

Are you a team player who thrives in a fast-paced, customer facing environment? As a Service Delivery Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. Clearly d

Customer Success Manager (CSM). Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard succe

Customers, Customers, Customers – We win when our customers win. Customer Health Monitoring: Regularly monitor customer health indicators, identify potential risks, and develop proactive strategies to ensure continued success and satisfaction. Customer Advocacy & Programs: Collaborate with the Mar

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills.

A healthcare technology company is seeking a Customer Success Manager to enhance relationships with NHS clients in the UK. Ideal candidates will have experience in Customer Success or Account Management, particularly within the NHS framework, and possess strong analytical skills to drive improvement

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

A leading technology firm is seeking a Customer Success Manager in London to drive client satisfaction within the construction technology sector. Ideal candidates will have over a year of experience in customer success, preferably in SaaS sales, along with a connection to the construction industry.

Customer Success Manager (m/f/d). Customer Success Manager (m/f/d). Own and manage a portfolio of enterprise customers, acting as trusted partner throughout the customer lifecycle.

A leading edtech company is looking for a Scaled Customer Success Manager to enhance the customer experience for schools in the UK. This full-time position involves developing content for teachers, running onboarding sessions, and managing relationships to ensure product success.

A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. Required qualifications include proven success in customer engagement, strategic account management, and strong problem-solving skills. This hybrid/remote rol

If you are a collaborative Customer Success Manager who thrives on ownership and can combine strategic thinking with day-to-day execution to build a successful customer success framework, then please apply now!. This is a Founding Customer Success role where you will build the Customer Success frame

A leading recruitment firm is seeking a Customer Success Manager to join a fast-growing AI AdTech Retail Media platform in Greater London. The ideal candidate will leverage their Retail Media expertise to drive success for a portfolio of global brands, primarily focusing on Amazon marketing campaign

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and boo

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Hands‑on experience with Corporate Performance Management (CPM) as a Customer Success Manager or in a customer‑facing role. Champi

A technology company seeks a Customer Success Manager to reduce churn and increase revenue through client engagement. The role involves leading customer interactions and understanding their business needs to provide tailored solutions.

A leading real estate technology firm is seeking a Customer Success Manager to drive the success of their customers by ensuring they achieve measurable value from the products. You will need 3+ years in customer success, showcasing exceptional communication skills, and a passion for fostering strong

Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime

In this pivotal role, the Customer Success Manager will be at the forefront of our client-centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Familiarity with Customer Success platforms such as ChurnZero to monit

Customer Success Manager – Payments.

A dynamic fintech company in London is seeking a Customer Success Manager. The ideal candidate has over 3 years of experience in Customer Success within a SaaS or tech environment, displaying strong analytical skills and a customer-centric mindset. This role is essential for driving client engagemen

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. A customer centric / customer first approach. As a CSM, you will focus on retaining and growing the customer base by delivering exceptiona

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

Experience of building and scaling customer success processes and structures. Experience of defining and executing customer success strategies aligned with company goals. Demonstrable experience leading customer success or account management teams in a SaaS environment.

A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote posi

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. As a regional customer success manager, you are responsible for the post-sale customer experience, providing best pra

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to dev

Customer Success Manager / Account Manager. Customer Success Manager / Account Manager. We are looking for an experienced and hands‑on Mid Level Customer Success Manager/Account Manager to join our fast‑growing scale‑up.

A leading security solutions provider is seeking a Customer Success Manager in Greater London. The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. In this role, you will be pivotal in guiding customers through their security and compliance journeys.

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Proven experience in customer success, account manageme

The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscriber gains maximum value from the platform. Customer Support & Success Manager. Core skills: Consultancy, Customer engagement

A progressive healthcare technology firm in Greater London is seeking a Customer Success Manager to drive onboarding and adoption for SMB customers. The successful candidate will build strong relationships, ensuring customers feel supported and engaged. Responsibilities include customer training, mo

A leading AI firm in Greater London seeks an Enterprise Customer Success Manager. In this role, you will own value realization for customers, integrating our AI solutions into their workflows and fostering strong relationships with key stakeholders.