Customer success manager jobs in Oxford - Page 3Create job alerts

As a Customer Success Manager (CSM), you will be responsible for nurturing strong relationships with our clients and ensuring their success with Evercam's technology solutions. Continuing Success - Respond to client requests and ensure their success in using Evercam’s system. Continuously improve

A leading learning technology company is looking for a Customer Success Manager to enhance customer satisfaction and retention. The ideal candidate will have experience in customer success, effective communication skills, and a customer-centric approach.

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. The Customer Success Manager begins engaging

A dynamic tech company in Greater London is seeking an experienced Account Manager to build relationships with high-tier customers and enhance customer success. The ideal candidate has a strong background in Customer Success or Account Management and is energetic and personable. You will manage cust

SaaS Customer Success experience: You have 2 to 3 years of experience in Customer Success or Account Management within SaaS, working with SMB customers, managing a portfolio of 100+. Build success plans aligned to your customers' strategy, delivering, driving & clearly articulating value, ensuring e

Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Deliver seamless onboarding experiences, ensuring clients are set up for success. Someone who is empathic, listens and understands the customer’s needs through strong relationship

As a Senior Customer Success Manager, you will act as a strategic consultant and trusted advisor to our mid-market and enterprise customers. Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to prov

Define and track core customer success metrics (e. Customer Success, consulting, agency, or sales). Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems.

You will lead a Team Of Customer Success Managers (CSMs), ensuring Customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion. Customer Success Managers proactively ensure customers achieve outcomes and continuously use the solution effectively. Manager, Cust

A leading commerce media firm in London is looking for a Customer Success Manager to drive the commercial performance of retail media partnerships. Candidates should have experience in customer success or ad tech, strong analytical and communication skills, and a detail-oriented mindset.

A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. Ideal candidates will possess stron

Customer Success, Senior Manager (m/f/d). The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”. Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey.

Act as a Customer Success Manager for schools that go live – applying your knowledge of the Bromcom product to online and onsite support for new users; covering items such as set up and configuration, report building, general set up and best practice. Work with the wider business at Bromcom to pro

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Drive strategic alignment by translating cus

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The role requires strong customer relationship skills with at least 3-4 years of experience in tech or SaaS. The ideal candidate will manag

Customer Success Manager (CSM). Develop and implement customer success strategies that drive adoption, satisfaction, and retention among our largest customers. You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improveme

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You will evolve and iterate on our customer onboarding strategy. You work with internal teams and customers to drive adoption, engagement and growth.

Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecyc

And we need a passionate Customer Success Manager like you to help us get there. Account Management, Success Management or other customer facing relationship roles, additional experience in B2B sales is preferred. Our EMEA Customer Success Team comprises a dynamic team of over 30 professionals, span

Equally comfortable liaising with C-level clients, you’ll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy – all with a keen eye to retention. Customer Success, Account Management, Legal Tech, SaaS, o

Customer Success Managers at MarqVision are self‑motivated and proactive, relationship builders, people persons, and have experience managing multiple stakeholders. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transforming their use

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Our constantly expanding tech

And we need a passionate Customer Success Manager like you to help us get there. As a Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with our clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Healt

As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security resilience. Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cy

A security solutions company is seeking a Customer Success Manager to guide clients through their security and compliance journeys. This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted adviso

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. You will report to the Manager of Customer Success.

A leading identity management provider in the UK is seeking a Customer Success Manager to enhance client retention and advocacy. The ideal candidate will possess strong customer-facing and consulting skills, with a bachelor's degree or equivalent experience.

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. Enterprise Customer Success Manager. The CSM plays a critical role in defining key customer outcomes and guiding cus

A property management tech company in London is seeking a Customer Success Manager to oversee client onboarding and ensure successful engagement with their platform.

The Customer Success Manager is responsible for partnering with assigned Account Managers to support the overall account relationship, with a focus on client satisfaction. The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide e

A global health services provider is seeking a Customer Success Manager to build relationships with client organizations while driving client success and satisfaction.

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

Has 3+ years in B2B SaaS Customer Success at a high-growth startup. Is obsessed with customer experience. You go to extreme lengths to deliver an exceptional customer experience.

Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong re

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. Prior experience as a Customer Success Manager. Customer Success Manager (Enterprise) (Fluent in Italian)

A leading software company is seeking a Nordics Customer Success Manager to manage and grow a portfolio of 150-180 customer relationships. Join us in supporting customers to use software effectively and achieve their goals. You will conduct meetings, strategically align resources with customer goals

A leading global insurance provider is looking for a highly motivated Customer Success Manager to maintain customer relationships post-contract and drive the renewal of their E-Commerce portfolio. The ideal candidate will possess expertise in E-Commerce and strong relationship-building skills, facil

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for a Senior Enterprise Customer Success Manager, reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in-hand

As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Develop and maintain strong relations

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. As a trusted partner, you will work closely with Account Managers and cross‑functi

Our focus within Customer Success is to retain and grow, delight, and deliver value to our customers. Deliver quarterly Customer Success Reviews, which are used to highlight successes and refocus priorities to continue driving value. A Senior Customer Success Manager.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product operations, and commercial teams to understand and implement a varied set of use cases. Customer Success is responsible for understanding, r

The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product operations, and commercial teams to understand and implement a varied set of use cases. Customer Success is responsible for understanding, r

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform.

A leading compliance SaaS provider is seeking a passionate Customer Success Manager in Greater London. The ideal candidate will have over 3 years of experience in Customer Success or Account Management, strong analytical skills, and the ability to negotiate effectively. This role involves developing

Customer Success or Account Management role. A customer‑focused mindset, putting customer experience first in every action you take. Customer Advocacy: Representing the customer's interests and ensuring their needs are communicated effectively within the company.