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We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e. At Comply, our customers’ success.

A leading digital experience company in Greater London is seeking a dynamic Senior Customer Success Manager to join the Opal team. Candidates should have over 5 years in customer success, excellent communication skills, and a passion for AI. In this innovative role, you will empower strategic custom

Senior Customer Success Manager. Senior Customer Success Manager - AI & Data SaaS Scale-Up. Customer Success or Account Management in a B2B SaaS business.

Minimum Requirements*** Experienced professional with 5+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. This posit

Are you an outgoing, data savvy and analytical, self-starter with a background in sales, account management or customer success within the customer insights or business intelligence sector? Do you have a proactive and solutions-oriented mindset, and do you enjoy solving challenges? If so, apply now,

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. Be a trusted advisor for your assigned base of Neat high-touch customers in terms of product implementation and user adoption. Plan & conduct a series of low-touch adoption initiatives to support your s

Customer Success & Insights Manager. Contribute to a data-led approach across customer success, marketing, and growth. Customer success and account management - 35%.

The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters’ legal products. To be considered for the role of Customer Success Manager you wil

An award-winning technology company is looking for a Customer Success Manager in Dorset. In this role, you will manage accounts, identify upsell opportunities, and enhance customer satisfaction.

Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization - contributing to the playbooks, processes and metrics that define how Harmonic delivers value to customers at scale. As a Customer Success Manager, you’ll own the full customer

A leading technology company is seeking a Customer Success Manager in Greater London to enhance customer engagement and ensure widespread adoption of their platform across enterprise clients in the legal, accounting, and finance sectors. The role requires over three years of experience in customer s

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

Act as a consultant to some of our highest‑tier customers; building CSPs, monitoring value realisation and preparing & presenting success metrics to C‑Suite. You have relevant experience in Customer Success/Account Management and/or Sales and/or Project Management in a fast‑paced tech company.

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult

The Customer Success Manager is a key role to manage customer and colleague engagement within our contract. The Customer Success Manager will work closely with the contract lead to embed the Mears approach tocustomer experience, engagement and social impact, taking account of specific client and con

Success in this role will be measured through a combination of customer satisfaction, platform adoption, and customer engagement across the assigned portfolio. Senior Customer Success Manager. Senior Customer Success Manager.

In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. Recruit, train, and lead a team of Customer Success Managers. Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive spo

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value reali

You will lead a team of Customer Success Managers (CSMs), ensuring customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion, and you will also serve as the lead of a team of s-CSM focused on a portfolio and territory:. Customer Success Managers proactively

A leading enterprise software company is seeking a Specialist Customer Success Partner Manager to oversee customer accounts and implement financial solutions. This role involves developing strategies for customer engagement, ensuring software adoption, and maximizing customer satisfaction. If you ar

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, N

As a Customer Success Manager in United Kingdom, London, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! The purpose of this role is to guide ACI Customers through their payments journey ensuring they achieve their desired outcomes. Customer Focus: b

Are you an outgoing, data savvy and analytical, self-starter with a background in sales, account management or customer success within the customer insights or business intelligence sector? Do you have a proactive and solutions-oriented mindset, and do you enjoy solving challenges? If so, apply now,

Senior Customer Success Manager - Moveworks. You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You will evolve and iterate on our customer onboarding strategy.

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

A fast-growing SaaS startup is looking for a Customer Success Manager to lead post-launch engagements with enterprise customers. Successful candidates will have substantial experience in account management within SaaS, demonstrating exceptional organizational skills and a focus on customer retention

As the Team Manager of Customer Success - International at Copado, you will oversee a team of Customer Success Managers (CSMs) who are the primary advocates for our EMEA & APAC customers, and ensure the successful revenue retention and customer expansion. Lead and develop a team of Customer Success

Customer Success, Account Management, or Consulting. Medius Global Customer Success Department. You will act as a trusted advisor to customers and as the voice of the customer internally, influencing product, process, and organizational improvements.

A leading technology company in Greater London seeks a Customer Success Manager to oversee client relationships, increase adoption and revenue across accounts, and ensure satisfaction through dedicated support.

A leading SaaS cloud company in the Greater London area is seeking a Customer Success Manager to enhance customer adoption and retention. The role requires 3+ years of customer success experience and strong presentation skills, along with a commitment to fostering positive customer relationships.

The Senior Manager, Customer Success & Service Management (Networks) leads and develops a team of Customer Success Managers and Service Managers to deliver a consistent, high‑quality post‑sales customer experience. The role is accountable for balancing customer outcomes, service reliability, and

The Customer Success Manager at Deepki will take charge of managing and supporting our customers in the deployment of our SaaS software solution. Customer Success Manager (F/M/X). Supporting customers in the operation and adoption of the application throughout the duration of the contract to ensure

As Vanta’s Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. As Vanta’s EMEA Customer Success Manager for the Commercial Segment, you will play a pivotal role in guiding customers th

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. C

We know success is built on collaboration, both internally and with customers. I love the puzzle of trying to get the right value to customers fast, while also making sure the work is engaging and motivating for the team. I really enjoy turning customer problems into machine learning problems and br

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. The ideal candidate has over 5 years of experience in Customer Success, proven leadership skills, and exceptional communication abilities. In this remote role, you

Customer Success Manager, to discuss your background within customer success and accounting. Customer Success Manager - Accounting,. Years of SaaS Customer Success Experience.

The right person for this job will have several years of experience in Customer Success or in the waste management sector (municipal or private). Within Routeware, you will be the voice of the customer, working closely with Sales, Customer Support, Field Reps, and our Product team helping to steer f

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Build strong foundations for o

As a Senior Customer Success Manager you will be responsible for driving long‑term success and value for our clients. Senior Customer Success Manager. You will own all Customer Success activities for your assigned clients including new user/new account onboarding, user support and training, and cl

A leading database provider in Greater London is seeking a Customer Success Manager passionate about technology to join their team. They will act as a key point of contact for customers, resolving critical issues and driving customer strategy. The ideal candidate will have over 5 years of experience

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager will be an integral part of our global Customer and Product Success team. Build trust and transparency with customers and

As a Reapit Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this:. Support Customer service excellence through regular meetings and calls, ensuring SLAs are consistently met and Customer expectations are exceeded at every o

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help the world’s top law firms adopt, scale, and succeed with Legora. The way legal work gets done is changing – and Customer Success is at the hea

A leading digital marketing company in London seeks a Customer Success Manager to manage global client relationships and drive customer satisfaction. This role involves strategic partnership with clients, optimizing their engagement with digital platforms, and ensuring operational success.