Customer success jobs in Glasgow - Page 15Crear alertas

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Senior Consultant (Customer Success). The consultant partners closely with customers to understand their. The customer journey is treated as an.

This 12-month programme is designed to enable you to develop the knowledge, confidence and skills necessary to kick-start your career in Customer Success and client relationship management. Rotation 2 - Introduction to Customer Success (3 months):. Apply what you have learned from the Operations tea

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high perfor

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

You’ll lead passionate teams spanning customer service, commercial sales, contact centres, and customer relations, all while spearheading improvements in CRM-driven customer interactions and digital engagement. Deep understanding of customer journey design, customer support operations, and CRM int

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. Familiarity with CRM software and customer success platforms is a plus. Monitor customer engagement and product usage to identify pot

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

Director – Customer Success (Retail Industry). We are looking for a strategic and relationship-driven leader to oversee enterprise retail accounts, ensuring customer success through technology-enabled transformation. Customer Success & Strategic Account Management.

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

A leading cybersecurity solutions provider is looking for a Customer Success Manager to enhance customer relationships and improve the onboarding process. Responsibilities include onboarding customers, facilitating trainings, and advocating for customer needs across various teams.

A leading recruitment agency in the UK is seeking a Customer Success Manager for the Construction SaaS sector. The ideal candidate will have 3-5+ years of experience in Customer Success, strong relationship-building skills, and a proven record in managing key accounts. This role focuses on managing

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Resolving product or service issues by clarifying the customer's complaint, determining the cause of t

Champion the customer by raising process issues when they occur and escalate customer issues that fall outside the standard process or policy. We are seeking a talented individual to join our Customer Success team at Mercer Wealth. We are seeking a talented individual to join our Customer Success te

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

The successful candidate will have proven experience in customer success, strong communication skills, and a deep understanding of what exceptional customer experience looks like. A leading energy company in the UK is seeking a Customer Success Manager to work closely with generator clients, ensurin

Voice of the customer internally within PolyAI, working alongside our Customer Success and Deployment teams to drive product usage and ongoing quality of the virtual agent. PolyAI is searching for a UK‑Based Senior Customer Success Account Manager, reporting directly to the Head of Account Managem

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

The GreyNoise Customer Success Manager (CSM) is a part of the GreyNoise Customer Experience (CX) team, which provides our customers with an industry-leading experience. This is a customer-centric position focused on ensuring our customers' success with GreyNoise is all but guaranteed. Familiarity wi

A leading technology firm in the United Kingdom seeks a Customer Success Specialist to manage customer relationships and drive engagement. This position presents an opportunity to build lasting customer relationships in a dynamic environment that prioritizes customer satisfaction.

PolyAI is searching for a UK-Based Senior Customer Success Account Manager, reporting directly to the Head of Account Management to commercially manage and grow our growth-tier customer relationships across a wide variety of verticals. Voice of the customer internally within PolyAI, working alongsid

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Engage customers’ senior decision makers to understand their evolving strategy for email se

A leading B2B SaaS provider is seeking a Customer Success Specialist to drive adoption and increase revenue from existing clients.

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Serve as the technical owner for enterprise customer accounts — accountable for integration success, system performance, and tech

Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has 5+ years leading Customer Experience or CX Operations fo

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. Join us to empower customers

We are looking for a Customer Success Manager to join our team to train AI models.

A leading SaaS provider is seeking a Scaled Success Customer Success Manager. The ideal candidate will have experience in Customer Success within a B2B SaaS environment and will manage a large portfolio of accounts, collaborating across teams to optimize customer value. This role focuses on driving

Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision‑makers such as CFOs, CIOs, or CISOs. As a Customer Success Manager (CSM), you will play an in

Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent management strategy. As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Senior Customer Succe

Advocate for the customer within internal teams and support with increasing the profile of Water customers within Arqiva. Substantial experience in customer success management or a related field. Demonstrated success in managing key customer relationships and driving continuous improvement in a larg

United Kingdom - Meeting Insights Customer Success Manager. Work closely with our customers with the drive to help them change their workplace and achieve their business goals. Become a trusted advisor and ambassador of change in our customers’ workplace.

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

We are currently expanding our Customer Success team, and we’re looking for a new colleague as. Customer Success Manager (CSM) for the UK. As a Customer Success Manager you will be expected to:.

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. A minimum of three years professional experienc

As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice

We are looking for a Customer Success Manager to work with our Enterprise SaaS customers to drive business value using our cloud platforms. Collaborate with sales before contract signature to shape a customer success plan. Customer Success Manager EMEA (UK).

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

A leading digital marketing technology company in the United Kingdom is seeking a Strategic Customer Success Manager to enhance customer relationships and drive retention. The role requires over 7 years of experience in Customer Success and a strong understanding of digital marketing technologies. Y

You have built a first experience in a customer service, account management or customer success role. As a Customer Success Manager, you will oversee. Ensure all international customer cases are managed in MyServicePoint (MySP) in line with global SLAs/KPIs, excluding legacy customers on non-SDW pla

This position offers a unique opportunity to influence customer success and ensure smooth operations. A leading revenue management company seeks an individual to oversee customer relationships from onboarding to renewal. The ideal candidate thrives in complex environments and utilizes AI tools to en