Customer success jobs in Glasgow - Page 9Crear alertas

Customers may engage through one-off programmes or through longer-term membership, with Customer Success playing a key role in helping individuals and businesses understand how to get the most value from the full ecosystem. Description The role The Customer Success Manager owns customer and member

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high perfor

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

You’ll lead passionate teams spanning customer service, commercial sales, contact centres, and customer relations, all while spearheading improvements in CRM-driven customer interactions and digital engagement. Deep understanding of customer journey design, customer support operations, and CRM int

Senior Consultant (Customer Success). The customer journey is treated as an. The consultant partners closely with customers to understand their.

Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the best outcomes with our solutions. Proven experience in customer success, account management, or a related role. Familiarity with CRM software and customer success platforms is

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

A leading workflow orchestration platform is seeking a Manager for Customer Success to lead the EMEA Customer Success Managers. The ideal candidate has extensive experience in Customer Success management and a technical background. You will design processes and playbooks that drive customer value wh

A progressive SaaS company is seeking a Customer Success Manager in Glasgow to enhance client relationships and ensure their success with its products. This role supports customers through onboarding and ongoing assistance while being accountable for customer retention and growth metrics. Ideal cand

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. Minimum 5 years of experience in client-facing operations or customer success roles, with at least 2 years in a leadership capacity. Opportunity to lead and shape a high-imp

A high-growth HR-tech startup is seeking an Executive Assistant to join their Customer Success team. This role involves supporting client engagement, responding to customer inquiries, and creating help resources. Ideal candidates will possess strong customer support values, project management skills

Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. The ideal candidate brings

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. This role is key to guiding cl

A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement. The ideal candidate wil

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

A leading educational technology provider in the UK seeks a Head of Customer Success to lead client engagement and ensure the successful implementation of enterprise solutions.

Engage regularly with existing customers to successfully guide them through the implementation process from start to finish, putting the customer at the heart of everything you do to ensure success. As an Azeus Convene Customer Success Specialist, your will be the dedicated Account Manager for your

A leading digital investigation software company is seeking a Digital Customer Success Manager to enhance customer experiences through engagement strategies and data analytics. Candidates should have proven experience in digital customer success and excellent communication skills. This role involves

The successful candidate will leverage their skills in customer advocacy and project management to ensure customer satisfaction and retention. A global technology company is seeking a Customer Success Manager in Northern Ireland to strengthen relationships with enterprise clients and promote softwar

A leading technology company in the UK is seeking a Senior Customer Success Account Manager to grow and manage relationships with high-tier customers.

As an Onboarding Customer Representative you will be in charge of handling the communication, coordination and overall support for customers that acquired an iTero scanner before the clinical training is completed. Customer Success Specialist — 12-Month Contract. Be the focal point in communicatio

This role requires at least 2 years of customer experience, excellent communication skills, and a passion for client success. A leading software company in the United Kingdom is seeking an Entry-Level Customer Success Manager to join their team. You will support EMEA software customers, ensuring the

We are looking for a highly motivated Customer Success Manager to drive the success of our premium-tier customers. Collaborate internally to share customer feedback, inform product improvements, and contribute to overall customer success strategy. SaaS Customer Success, community management, or work

A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. Proven experience managing the full customer lifecycle, from onboarding through renew

A leading European Payroll & HR services provider is looking for a Customer Success Manager to oversee more than 20 international customers and ensure exceptional service delivery. The role involves managing escalations, promoting service adoption, and working closely with customers to enhance their

Customer Success (Value & Outcomes). Customer Success & Account Manager (CSAM). Drive product adoption and ensure customers achieve measurable ROI.

You have built a first experience in a customer service, account management or customer success role. You are skilled in managing customer relationships across diverse teams and passionate to build long lasting relationships with international customers. Ensure all international customer cases are m

A leading communication and broadcast company is seeking a Customer Success Manager to enhance customer satisfaction and manage key accounts effectively. Candidates should have substantial experience in customer success management and strong interpersonal skills.

Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. PolyAI is searching for a UK-Based Senior Customer Success Account Manager

A global technology leader is seeking an experienced Customer Success Manager to enhance customer satisfaction and drive business value using cloud solutions. The ideal candidate will have a strong background in managing key relationships in large organizations, possess exceptional communication ski

A GitHub CSM uses a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business Key Performance Indicators (KPI’s), success measures, and customer expectations. Using a data-driven approach, adapts customer success plans and timel

Co‑create outcome‑based success plans tied to customer KPIs and objectives. Customer Success, Account Management, or Consulting with enterprise SaaS, martech, or data products. You’ll shape success plans, guide adoption, and ensure our customers see Supermetrics as a mission‑critical part of

A leading cybersecurity certification organization is seeking a Customer Success Manager based in the UK to enhance customer satisfaction and retention across the EMEA region. Candidates should have over 5 years in a Customer Success role, a bachelor's degree or equivalent experience, and skills in

A leading Ed-Tech company in the United Kingdom seeks a Revenue Operations Manager focused on Customer Success. You will optimize customer operations, drive satisfaction through data insights, and collaborate with cross-functional teams.

Customer Success, Account Management, or client‑facing SaaS/hardware support. You take ownership of your customers' success and pride in seeing them thrive. Customer Happiness: You make customers feel heard, supported, and delighted.

Demonstrated success in managing key customer relationships and driving continuous improvement in a large, complex organisation. Work with key internal stakeholders to ensure we are meeting the customer expectations and driving customer outcomes. Cultivate positive relationships with current custome

A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This is a remote-only position well-suited for professionals passionate about customer success. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Support account growth by ensuring customers successfully deploy new capabilities and expand usage over time. This role is deeply t

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca

A growing accounting software firm in the United Kingdom is seeking a Customer Success Manager to enhance customer advocacy and build strong relationships. Join a dynamic team dedicated to customer success. You will manage a portfolio of 60-80 customers, ensuring an exceptional experience by underst

We are looking for a Customer Success Manager to work with our Enterprise SaaS customers to drive business value using our cloud platforms. Customer Success Manager EMEA (UK). Intervene to prevent or resolve escalations, and work collaboratively with regional and global customer success teams, accou

The ideal candidate will have experience in Customer Success within a B2B SaaS environment and will manage a large portfolio of accounts, collaborating across teams to optimize customer value. A leading SaaS provider is seeking a Scaled Success Customer Success Manager. This role focuses on driving

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primari

As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent management strategy. Facilitate the effect

Attend customer meetings both ad‑hoc and as part of regular governance cadence, support developing the customer relationship, completing transactional and event‑based activities. Work with key internal stakeholders to ensure we are meeting the customer expectations and driving customer outcomes.

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales