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Are you a driven, hands-on leader with a passion for retail, food, and fast-paced environments? We're on the lookout for a Retail Trade Counter Manager in the Food sector to take the reins of our client's thriving wholesale operation in the Manchester area. This is more than just a management role—it's an opportunity to own the day-to-day and commercial performance of three key sites and play a pivotal part in their continued growth. You'll be the glue between the on-the-ground operations and Head Office Commercial and Finance teams, helping shape pricing, purchasing, product ranges and performance strategy while taking ownership of sales, profitability and operational excellence. What You'll Be Doing Taking full ownership of the operations, staffing, stock, cash handling and overall commercial performance across each site. Driving profitable sales growth through excellent customer service, effective merchandising, pricing and product availability. Leading, coaching and inspiring on-site teams to create a high-performance culture focused on accountability, teamwork and exceptional customer experience. Planning staffing levels to meet trading demands whilst maintaining strong control of labour costs. Working hand-in-hand with the Commercial team to fine-tune pricing, promotional activity, product selection and supplier relationships. Ensuring excellent stock availability through effective forecasting, purchasing, ordering and inventory management. Driving stock accuracy whilst minimising waste, shrinkage and stock loss through robust controls. Maintaining tight financial controls and reporting systems in collaboration with the central Finance team. Monitoring key commercial KPIs including sales, margin, profitability, labour and stock performance, using data to identify opportunities for continuous improvement. Ensuring the highest standards of presentation, hygiene, food safety, health & safety and regulatory compliance across every site. Constantly analysing sales data and market trends to identify opportunities that improve both customer experience and commercial performance. Who Are You? An experienced commercial operator, from a retail, wholesale, or markets background with proven experience in the food sector. Someone with proven responsibility for sales, profitability and operational performance. A strong leader who enjoys recruiting, coaching and developing high-performing teams. Commercially savvy, confident making data-led decisions and using KPIs to improve performance. Experienced in managing stock, inventory, cash and customer experience simultaneously within a busy, high-volume trading environment. A highly organised problem-solver who thrives in a fast-paced setting. An excellent communicator who enjoys building relationships across operations, suppliers and Head Office teams. Key Requirements Availability for early mornings and Saturday trading—it comes with the territory! Flexibility to support new market openings and business growth. Confidence working cross-functionally with Commercial and Finance teams to ensure seamless execution. Flexibility to support the business outside normal trading hours when required. This is your chance to take on a dynamic leadership role with genuine autonomy to influence trading decisions, shape product ranges, improve profitability and help drive the future growth of the regional market and wholesale business. If this sounds like your next challenge and you have the experience to hit the ground running, apply via the link below and we'll be in touch

The Role \n A fabulous opportunity for a TikTok Account Manager. You will have ownership and be responsible for this brands TikTok shop channel, managing the day to day activity, operations, content planning and promotional execution, scaling affiliate partnerships, optimising product listings, analysing performance data and working closely with their live agency to maximise revenue. You will play a k... \n \n ZIPC1_UKTJ

Harvey Nash are now inviting candidates to apply for the role of Product Manager, an initial 3 month contract which would be on a weekly hybrid pattern to one of these locations: Blackpool, Manchester, Newcastle, Leeds or Birmingham. \n\n • Inside of IR35\n, • £350 a day\n\n Key Responsibilities \n\n • Lead a public facing data product, working with delivery partners and stakeholders to drive successful outcomes.\n, • Build stro...\n\n \n ZIPC1_UKTJ

Alternatively, Grant ThorntonAt Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description:MORE THAN YOU EXPECTED Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton.NEW GROUND WON’T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals.We're hiring Senior Engineers into our team, based in the North of England. You'll be a hands-on individual contributor, enabling our client facing teams, building real solutions that create measurable value, concentrating your engineering effort on solving in our GenAI platform, or building around and outside it when needed.We’re happy to talk flexible working and consider reduced hours and job shares, we’ll support you to balance your work and life.A look into the role As a Senior Engineer within our team:You'll work within a forward deployed engineering team or a delivery pod aligned to one of our service lines, alongside a product manager and under the technical direction of a Lead Engineer. The work spans the full stack of what engineering needs to do around a GenAI platform: solving problems natively, backend plumbing, API integrations, MCP server builds, and data connections.Working in our GenAI platform doesn't always mean writing code. Often it means applying engineering judgement to solve problems natively, designing the right architecture, the right integration, the right data flow, directly within the platform itself. Knowing which mode the problem calls for is part of the craft here.At Senior Engineer level, you'll own your delivery end-to-end. You translate business need into solutions and technical design, and work individually or as part of the team to solve those in the best way at pace.You're fluent across AI-native engineering from building natively in the platform, using AI tooling to accelerate your own craft, and taking coalface experiments through to production-grade operationalised solutions.At Senior Engineer level, that fluency is already there and you apply it independently.Knowing you’re right for us Joining us as a Senior Engineer, the minimum criteria you’ll need isAt Senior Engineer level you have a track record of owning delivery end-to-end in a team-based model. You've shipped production software and can speak to the decisions you made. You have real depth in backend and integration engineering using Python or C# .Net, and genuine judgement about when to solve natively in the platform and when bespoke engineering is the right call. It would be great if you had some of the following skills, but don’t worry if you don’t tick every box, we’ll help you develop along the way.Across both levels familiarity with Azure and Microsoft 365 is an advantage. Hands-on experience with LLM integration patterns, MCP tooling, and AI-enabled or agentic development environments is genuinely valued.AI and LLM experience - you're comfortable using GenAI tools such as Copilot, Claude or ChatGPT.Knowing we’re right for youEmbracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.Beyond the job Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society. It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be.#LI-SB1SummaryLocation: Leeds; Manchester; SheffieldType: Full time

We are looking for a Paid Social Manager to join our Client’s growing Digital Marketing Team, taking ownership of their Paid Social strategy and playing a key role in driving customer acquisition, engagement and growth. \n What You’ll Be Doing: \n\n • Own and develop the Paid Social strategy across Meta, TikTok and Snapchat\n, • Manage budgets, bids, targeting and audience segmentation to maximise performance and ROAS\n, • Plan and execute campaigns around product launches, promotions and wider brand initiatives\n, • Brief and manage creative content to ensure campaigns are engaging, on-brand and performance-focused\n, • Continuously monitor and optimise campaigns through A/B testing and data-led insights\n, • Track and report on key performance metrics including ROAS, CTR, CPM, CPC and conversions\n, • Identify new opportunities across Paid Social and stay up to date with platform developments and emerging trends\n, • Work closely with E-commerce, Marketing, CRM, SEO and Paid Search teams to deliver integrated campaigns\n, • Build strong relationships with external brand partners and support successful joint campaigns\n, • Use customer and campaign data to identify opportunities for continued growth and improved performance\n\n What We’re Looking For: \n\n • Proven experience managing Paid Social campaigns, either in-house or agency-side\n, • Strong hands-on experience across Meta Ads Manager, TikTok Ads Manager and Snapchat\n, • Confident using GA4 and Looker Studio to analyse performance and produce meaningful insights\n, • Strong understanding of audience targeting, creative optimisation and performance marketing\n, • Highly analytical with a commercial, data-driven approach\n, • Excellent communication and stakeholder management skills\n, • Experience working within retail or a fast-paced eCommerce environment is highly desirable\n, • A proactive and creative mindset with the confidence to take ownership and make the role your own\n\n Benefits on Offer: \n\n • Competitive salary depending on experience\n, • Opportunity to take ownership of Paid Social strategy within a growing digital team\n, • Excellent career development and progression opportunities\n, • Collaborative and supportive working environment\n, • Opportunity to work across exciting campaigns and well-known brands\n, • Company benefits package\n, • Full-time office-based role with a vibrant team environment\n\n If you’re looking for an exciting opportunity to take ownership of Paid Social within a growing and ambitious digital team, we’d love to hear from you! \n \n Reference No. \n PSMCL \n Disclaimer \n Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus, we’re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK’s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise – giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support. Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We’d love to hear from you. The Role at a Glance ER Customer Success Manager (in-house title) Remote Working | Occasional Travel to Ellesmere Port, Cheshire and Client Sites £50,454 – £65,454 37.5 Hours per Week | Flexible Working Between 8am–7pm, Monday–Friday Reporting to: Head of Customer Success Pedigree: UK’s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury’s, United Utilities, Sage and more Your Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services. Combining cloud technology, data insight and genuine HR expertise, we help some of the UK’s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes. Our award-winning SaaS platform, empower®, alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency. The Opportunity You’ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to get closer to each customer’s strategic people agenda – understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time. By building trusted relationships with HR Directors, CPOs and senior People leaders, you’ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you’ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It’s about knowing their organisation, anticipating what’s coming and turning insight into action, value and sustainable ARR growth. Where You’ll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Stay close to customers’ strategic agendas, organisational priorities and emerging people challenges. • Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with each customer’s people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value. • Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action, not simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention. • Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment. • Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements. You’re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You’ll likely bring: • 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services. • CIPD Level 5+ or equivalent, supported by credible ER advisory experience. • Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes. • The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK’s best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first working with flexibility built into the role. • £50,454 – £65,454 salary. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we’d love to hear from you. Join AdviserPlus and help some of the UK’s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value. Apply now. Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details

Automation Manager \n Salary: Competitive + Excellent Benefits Location: Manchester - Hybrid \n About the Role \n We're looking for an experienced Automation Manager to join the Engagement team, owning the strategy and implementation of marketing automation and gamification across a multi-brand portfolio. \n Reporting to the Head of Platform CRM, you'll work across Marketing, Product, Data, Customer Experience and Retention to optimise customer journeys, increase engagement and improve retention and loyalty. \n This is a highly collaborative role combining strategy, technology, customer journey optimisation and data-led experimentation, with the opportunity to shape how automation and gamification are used across the wider organisation. \n What You'll Be Doing \n\n • Develop the strategy and roadmap for marketing automation and gamification across the portfolio.\n, • Identify opportunities to improve customer engagement, retention and loyalty through automation and gamified experiences.\n, • Manage business cases and oversee the implementation of new marketing technologies.\n, • Review the existing automation stack, identifying gaps and opportunities for development.\n, • Partner with Marketing, Product, Data, CX and Retention teams to deliver customer journey initiatives.\n, • Work with Retention Leads to develop tactics that improve KPIs across key customer segments.\n, • Lead test-and-learn programmes, including A/B and multivariate testing.\n, • Analyse campaign performance and work with BI/Performance Insights teams to turn data into actionable recommendations.\n, • Own review and approval processes for automation and gamification solutions.\n, • Manage campaign budgets, ensuring activity delivers against profitability targets.\n, • Share best practice and help embed effective automation and gamification approaches across teams.\n\n What We're Looking For \n\n • 3-5 years' digital marketing experience, with a strong track record in marketing automation and/or gamification.\n, • Strong understanding of customer journey optimisation, lifecycle marketing and retention.\n, • Previous experience managing rewards or customer loyalty programmes.\n, • Strong data-driven approach, with experience across A/B testing, analytics and digital marketing tools.\n, • Proven ability to manage complex projects across multiple teams and stakeholders.\n, • Experience working within a multi-channel environment.\n, • Strong Excel and wider MS Office skills.\n, • Highly organised, able to manage multiple priorities within a complex organisation.\n, • Experience leading, coaching or mobilising teams.\n, • Excellent communication, negotiation and stakeholder management skills.\n, • Willingness to travel 15-20%.\n\n Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. \n Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. \n If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Product Manager \n \n Industry: RegTech | SaaS | Compliance \n \n Location: Manchester / Hybrid (2 days a week in the office) \n \n Salary: £60,000 – £80,000 DOE \n \n Are you a Product Manager who wants to own outcomes rather than manage a backlog, someone who uses AI in the work itself rather than just talking about it, and who's energised by shipping fast and living with the results? This is an opportunity to join an ambitious, scaling RegTech/SaaS business that's redefining what product management looks like, giving PMs genuine autonomy and real accountability for what gets built and why. \n \n The Opportunity \n You'll be joining a communications compliance supervision platform processing hundreds of millions of events monthly for thousands of organisations worldwide. You'll work across the full stack: web capture systems, large-scale data pipelines, communications archiving, and customer-facing products. \n \n This role goes beyond backlog management. You'll set direction, defend it, and take real responsibility for what gets built and why, using AI in the work itself, for research synthesis, prototyping, competitive analysis, comms, and spec work, to move at real pace. This company is past the scrappy startup stage but still small enough that the work you do this week is in production next week, and product management is treated as a first-class discipline here, not an afterthought. This is a senior, strategy-owning role rather than a delivery-focused one: you'll be shaping part of the product strategy yourself, not just executing against someone else's roadmap. \n \n What You'll Do \n\n • Own a product area, end to end: set the roadmap, defend it to leadership, customers, and yourself, and ship weekly by default.\n, • Directly support 1 - 3 product engineering teams of 2 - 6 people each, carrying direction, sequencing, roadmap, and the client story. The PM and the engineers decide, ship, and learn together, with no matrix or steering committee.\n, • Use AI in the work itself: Claude, Cursor, or equivalent, every day, showing up in your PRDs, research synthesis, prototypes, and comms, not just in what you ship.\n, • Talk to customers every week: advisors, compliance officers, ops leads, feeding their words directly into the product.\n, • Make decisions with data on the table, mixing good judgement with hard evidence, and going to get the data yourself (or writing down the assumption) when it doesn't exist.\n, • Communicate clearly and often: share progress openly, raise concerns early, and close the gap between what the team builds and what the customer experiences.\n\n \n What You'll Bring \n Essential \n\n • You've shipped things you can talk about clearly: what your theory was, what you actually built, and why it mattered, whether that's a product, a business, or a side project. What matters is you decided what to do, shipped it to the world, and lived with the outcome.\n, • You've owned part of a strategy, not just executed against someone else's: you can point to a roadmap, a direction, or a bet you set yourself and defended, rather than delivery against a brief you were handed.\n, • Great taste. You have opinions about products and defend them, and you notice when something is 10% off and figure out how to fix it.\n, • Judgement at speed. You'd rather ship, learn, and correct than gather one more signal.\n, • A strong communicator in practice: direct, concise, opinionated, and willing to be wrong out loud.\n, • Data literacy, comfortable with data and product analytics, and able to reason from first principles when the data isn't there.\n, • Hands-on experience using AI tools (Claude, Cursor, Codex, or similar) as part of your daily workflow.\n, • You hold yourself and those around you to a high bar.\n\n \n Desirable \n\n • Likely 4+ years in PM roles, or equivalent prior experience as a founder, engineer, or designer, at a level where you've genuinely owned strategy rather than just delivered against it.\n, • Compliance / fintech / regulated-industry experience is a plus, but absolutely not a requirement.\n, • Experience shipping features that use LLMs in production. • Familiarity with modern product analytics tooling (PostHog, Pendo, or similar). • Written or audiovisual work you're proud of: a blog, a Substack, GitHub, a YouTube video.\n, • • Experience running pod-based or squad-based teams.\n\n \n What's on Offer \n\n • Competitive salary aligned with your experience.\n, • 25 days' holiday + bank holidays (plus your birthday off).\n, • Flexible hybrid working, Manchester based.\n, • Juno for health / wellbeing (£100 per month).\n, • Vitality health insurance + cash plan.\n, • Enhanced pension contributions.\n, • Life Insurance (4× salary).\n, • Latest MacBook Pro + equipment budget.\n, • Equity Appreciation Rights (EAR) - Share in our success with an opportunity to benefit from the company's growth through our equity incentive program.\n\n \n At Inara Talent, we believe everyone deserves a fair chance to shine. We connect great people from all backgrounds with opportunities where they can thrive, making sure hiring is fair, inclusive, and truly diverse. No matter your race, gender, age, ability, or background we focus on what really matters: your talent.

Senior Technical Delivery Manager (IT/Security) - 12 month FTC Manchester, Hybrid (3 days on-site) Finova is the UK’s leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending. The Senior Technical Delivery Manager (Security & IT) leads the execution of high-impact cybersecurity, enterprise IT, and cloud infrastructure programs across the Finova ecosystem. Operating at a strategic level, this role drives multi-squad delivery, oversees security governance, and partners closely with senior leaders across Security, Engineering, IT Infrastructure, Client Delivery, Product, and Risk & Compliance. In this pivotal role, you will be accountable for safeguarding and scaling Finova’s platform through major security initiatives—ranging from DevSecOps integration and threat mitigation to regulatory compliance and IT modernization. You will shape Finova’s technical delivery standards, ensure cross-team alignment, drive delivery predictability, and build strong executive confidence in our security and IT delivery capability. Large-Scale Technical Delivery: Extensive experience leading complex, multi-squad technical deliveries with a strong focus on cybersecurity, IT infrastructure, or platform security initiatives. Security & IT Domain Expertise: Deep understanding of cybersecurity frameworks, enterprise IT delivery, threat management, DevSecOps practices, and security architecture principles. Governance, Risk & Compliance (GRC): Strong experience in risk management, financial forecasting, regulatory compliance, and security governance frameworks within enterprise tech environments. Executive Stakeholder Management: Demonstrated ability to influence, present to, and align priorities with senior and executive leadership (e.g., CISO, CTO, Head of IT). Leadership & Coaching: Proven track record in leading, coaching, and mentoring delivery professionals, fostering skills growth in technical delivery and security operations. Delivery Uplift & Process Improvement: Successful history of implementing modern delivery processes (Agile/DevSecOps) that yield measurable improvements in speed, quality, and risk reduction. Lead Strategic Security & IT Initiatives: Drive large-scale, multi-squad security and infrastructure programs—including cloud security, zero-trust architectures, threat and vulnerability management, and regulatory compliance frameworks—shaping delivery strategy and resource allocation. Security & IT Governance & Compliance: Oversee delivery governance, risk control frameworks, and alignment with industry security standards (e.g., ISO 27001, SOC 2, NIST, GDPR, and FCA financial regulations). Cross-Functional Security Roadmap Integration: Build and maintain delivery roadmaps and executive reporting, managing dependencies across Security Engineering, IT Infrastructure, Product, and Client Delivery to ensure security is embedded into the SDLC (DevSecOps). Drive Security Engineering & Automation: Establish best practices for operational readiness, leveraging AI, security automation (SOAR), and threat analytics to streamline delivery, reduce risk, and optimize capacity across technical squads. Executive Security Risk & Delivery Reporting: Present delivery updates, threat/risk assessments, and mitigation options to senior leadership and executive stakeholders, using data-driven analysis to influence security and product roadmaps. Standards, Culture & Blocked Path Removal: Set delivery excellence standards for security and IT teams, removing organizational blockers, mitigating delivery risks, and fostering a strong culture of security awareness, accountability, and continuous improvement. Hybrid workingWe operate on a hybrid model that is primarily office-based, requiring three days in the office each week, with the flexibility to work remotely for the remainder. Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well-being matters to us. Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future. Family friendly policies Our enhanced family-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed. Work from anywhere Some thrive in the office, others at home — and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year. Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance. Company pension scheme With salary exchange, you save on tax and can build a secure future. Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it. Electric car scheme Get a brand-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance. Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy. Gym discountsAchieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centres nationwide. Perks that matterWe fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events. We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out, we’d love to discuss how your skills and experiences align with our needs. #J-18808-Ljbffr

Version 1 is seeking a Principal Product Manager to lead strategic programmes across the UK and Ireland, shaping vision, roadmaps and delivery at scale. You will work with public and private sector partners to drive real-world outcomes and ensure programmes remain aligned with business goals and customer needs. You will operate at the heart of transformations, collaborating with design, engineering, data and policy teams to deliver measurable impact while navigating complex stakeholder #J-18808-Ljbffr

On behalf of our leading client based in Manchester, we are recruiting for an exceptional Software Engineering Manager. This is a senior leadership role within a fast-moving, ambitious organisation that is scaling its digital capabilities and building high-impact products across the finance and technology space. This role is ideal for someone who brings energy, passion, and an entrepreneurial mindset, and who thrives in a startup-style environment with enterprise backing. We are open to strong candidates from Senior / Principal / Lead Engineer backgrounds who are ready to take a step up into engineering leadership, or already operating at Engineering Manager level looking for a more impactful challenge. You will be leading high-performing teams of up to 5-10 engineers, driving technical excellence while shaping product delivery and engineering culture. • Leading, inspiring, and motivating engineering teams to deliver high-quality, scalable solutions, • Building a strong engineering culture centred on ownership, innovation, and rapid delivery, • Partnering closely with Product to translate vision into robust technical solutions, • Coaching, mentoring, and developing engineers through 1:1s, feedback, and career development support, • Driving agile delivery and embedding DevOps best practices across teams, • Championing a “build fast, learn fast” mindset while maintaining engineering quality and discipline, • Contributing to solution design, architecture decisions, and technical direction, • Ensuring systems are designed with strong attention to non-functional requirements (security, scalability, reliability, performance), • Proven experience leading or mentoring engineering teams (or strong senior/principal engineers ready to step into leadership), • Strong hands-on background in modern software development, • Experience working in fast-paced, product-led or startup-style environments A genuine passion for building scalable, high-quality technical solutions, • Experience with distributed systems and microservices architectures, • Strong understanding of CI/CD pipelines and DevOps culture, • Exposure to mobile-first or cross-platform product development, • Background in data-driven or high-availability systems, • Entrepreneurial mindset with a strong sense of ownership, • Someone who challenges the status quo and drives improvement, • Passion for building products that deliver real business and customer value, • Ability to balance technical depth with people leadership and delivery focus, • Generous holiday allowance plus additional birthday day off, • Pension scheme and annual salary review, • Opportunity to shape engineering culture in a scaling business, • High autonomy and real influence on product and technical direction #J-18808-Ljbffr

Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife. At Zopa, we're redefining how people access finance. Our Point of Sale (POS) business helps customers spread the cost of life's biggest purchases by partnering with hundreds of merchants across the UK to offer seamless lending and payment experiences. Within the POS Tribe, the Merchant Experience Squad sits at the centre of our B2B proposition. We own the products that merchants interact with every day—from integrations and APIs to ecommerce plugins and onboarding journeys—making it easier for businesses to offer Zopa's products to their customers. As our merchant proposition continues to evolve, we're looking for a Senior Product Manager to help define what great merchant experiences look like. This is a role with genuine strategic ownership, where you'll partner closely with Engineering, Commercial and Product Marketing to shape product direction, influence investment decisions and become the voice of our merchants across the business. If you enjoy solving complex B2B problems, balancing commercial opportunities with technical delivery and building products that create meaningful business impact, we'd love to hear from you. • Define and evolve the product strategy for Merchant Experience, balancing immediate commercial opportunities with long-term platform investment., • Build trusted relationships with merchants to understand their challenges, identify unmet needs and turn customer insight into product direction., • Partner closely with Commercial teams to support merchant growth, improve onboarding and strengthen existing partnerships., • Work alongside Engineering to design scalable solutions across APIs, integrations and ecommerce platforms., • Make evidence-based prioritisation decisions using customer insight, product metrics and commercial performance., • Collaborate with stakeholders across Engineering, Commercial, Risk, Operations and Product Marketing to align on product priorities., • Improve how merchant feedback is captured, prioritised and translated into product outcomes., • Represent the voice of the merchant across the organisation, ensuring customer needs remain central to strategic decision making., • Balance technical investment with commercial opportunities, making thoughtful trade-offs that deliver long-term value., • Help shape the future of Zopa for Business as our B2B proposition continues to grow., • Strong experience owning and delivering B2B digital products., • A track record of working closely with merchants, partners or business customers rather than purely consumer-facing products., • Strong commercial judgement and an ability to balance customer value with business outcomes., • Confidence making complex prioritisation decisions using data, insight and product instinct., • Excellent stakeholder management skills, with experience influencing Engineering, Commercial and senior leadership teams., • Technical fluency that enables you to translate complex technical concepts into clear business outcomes., • Strong communication skills and the confidence to challenge priorities constructively when supported by evidence., • Experience working within Agile product teams., • A collaborative, proactive approach with the ability to operate independently in ambiguous environments., • Experience working within regulated or technically complex industries. It Would Also Be Beneficial If You Have • Experience within Payments, Banking, FinTech or Credit., • Knowledge of FCA expectations, KYB requirements or payment scheme rules., • Experience using AI tools throughout the product lifecycle for research, prototyping or documentation., • Experience working on APIs, integrations or platform products. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 2-3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about! You’ll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. • Subject to having the right to work in the country of choice Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. At Zopa, AI isn’t something we’re testing out — it’s part of how we work every day. As a proud partner of Jobs 2030, we’re committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. Because of that, we want to be transparent about how we think about AI use during our hiring process. Please don’t use AI. These conversations are designed to understand you — your experiences, your judgment, and how you’ve approached real situations. An AI-generated answer can’t tell us that. What it can do is get in the way of us finding out whether we’re the right fit for each other. It depends on the role. Some technical stages actively welcome AI use, others don’t. Your Talent Partner will let you know what’s expected at each stage. Where AI is part of the assessment, we’ll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. #J-18808-Ljbffr

Omnicell is building a Global Cloud Operations organization from the ground up as our business shifts from on-premise, hardware-centric products to a cloud-native, SaaS-delivered platform that hospitals depend on 24/7. The Site Reliability Engineering function is the reliability engine of that organization, and this role is the first senior SRE hire - the person who will design the practice, set the standards, and then run the plays themselves until the team is large enough to delegate. This is not a role where reliability practices already exist and you tune them. It is a role where you define what good looks like for Omnicell: which services have SLOs and at what targets, how incidents are declared and commanded, what the on-call rotation feels like, which observability platform we standardize on, and how reliability investment is prioritized against feature velocity. You will make those calls in partnership with the VP of Global Cloud Operations and an Engineer III SRE you will coach and grow. The environment is hybrid. Some of our products are still hardware in hospitals communicating with cloud services; others are fully SaaS. Some customers access us over private circuits, others over the public internet. We operate in a regulated environment - HIPAA, SOC 2, and in some engagements FedRAMP - which means reliability, security, and auditability are not separable concerns. The person we hire will be comfortable with that complexity and will help the organization design for it rather than around it. This role also anchors Omnicell's forward investment in AI-driven operations. Over the course of the first year, the organization intends to incorporate AIOps and ML-assisted observability - anomaly detection, intelligent alert correlation, LLM-assisted runbook generation - into how we monitor and respond to our platform. You will be the technical owner of how that gets introduced, prioritized against foundational reliability work, and validated in a regulated environment. • Define and publish SLOs and SLIs for the top 5-10 Tier-1 customer-facing services, in partnership with Product and Engineering. Establish error budget policy and the enforcement mechanism when budgets burn., • Design the incident command structure: severity rubric, declaration criteria, war-room protocol, stakeholder communication cadence, and the postmortem template. Train the first cohort of incident commanders across Engineering and Support., • Select and stand up the primary observability platform, preferring extension of existing Omnicell contracts (DataDog, IBM/Instana, Prometheus/Grafana, OpenTelemetry, or other tooling already in use) over net-new procurement. Define the instrumentation standards all new services must meet., • Partner with the VP to migrate the interim incident response RACI - currently held by matrixed individuals across IT, Engineering, Support, and Enterprise Security - into a durable SRE-owned model., • Establish the on-call rotation model, including fair distribution, compensation approach, paging discipline, and the handoff protocol with our existing managed services partners (IBM, HCL) who provide L1/L2 coverage., • Develop and track operational KPIs - MTTR, SLO attainment, change-failure rate, recurrence, cost per workload - and present reliability metrics and improvement roadmaps to senior leadership in the monthly Cloud Ops executive review., • Instrument Tier-1 services yourself. Write the dashboards. Write the alerts. Write the runbooks. Do not wait for the team to grow before the work starts., • Take the pager. Commander Sev-1 and Sev-2 incidents until a broader on-call rotation is staffed. Lead blameless postmortems and drive follow-up work to resolution., • Contribute code and infrastructure-as-code (Terraform preferred; Chef/Puppet acceptable) to the platform. Oversee the design and evolution of CI/CD pipelines - our current stack includes CodeFresh, TeamCity, GitHub Actions, and Octopus Deploy, and we are consolidating over time., • Administer and scale our Kubernetes platform, including secure and compliant cluster configurations. Working knowledge of Docker, Helm, and Service Mesh (Istio or Linkerd) expected., • Run chaos and failover exercises (Chaos Monkey, LitmusChaos, or equivalent). Validate that what we think is resilient actually is., • Architect Omnicell's AIOps direction: evaluate and introduce ML-based anomaly detection, predictive alerting, automated root cause analysis, and LLM-assisted runbook or triage pipelines., • Make informed build-versus-buy calls across the AIOps landscape. Integrate AI-assisted tooling into the observability and incident response stack where it adds measurable value; resist the hype where it does not., • Ensure AI-assisted operations meet the auditability and explainability bar required in a HIPAA and SOC 2 environment., • Coach one Engineer III SRE who joins shortly after you do. Pair on incidents. Review their design proposals. Help them grow toward senior. This is a formal, named relationship, not a side duty., • Design the next 2-4 SRE hires. Write the requisitions, run the interview loops, make the calls. Your operating assumption is that the team grows under your direction over the next 12-18 months., • Represent SRE in architecture reviews, product launch readiness reviews, and the monthly executive Cloud Ops metric review. Be the person in the room who knows what reliability costs and what it is worth., • Partner with Enterprise Security, Compliance, and Architecture to ensure platform services meet regulatory and security requirements in a healthcare environment., • Month 1: SLOs drafted for the top 5 Tier-1 services with Product sign-off. Severity rubric published. First live tabletop Sev-1 run against the interim RACI., • Month 2: Observability platform selection finalized. Instrumentation standard published. Engineer III SRE hired and onboarded., • Month 3: On-call rotation live. First real Sev-1 commanded under the new structure with a blameless postmortem completed and follow-ups tracked., • Month 4-6: Error budget policy in effect for the first 3 services. First incident review at executive level. Interview loop running for the next SRE hires. Initial AIOps evaluation and pilot scope defined., Who you will work with You will report to the VP, Global Cloud Operations, who is joining Omnicell in parallel with this role. You will be the VP's first senior technical hire and their primary partner in standing up the SRE function. You will work daily with Platform Engineering, the future NOC function (initially staffed through our existing IBM and HCL partnerships), Product Engineering leads, Enterprise Security, and the Customer Support organization. You will also partner with Enterprise Security's SOC during security-relevant incidents per the established CloudOps-Security partnership model. You will coach one Engineer III SRE directly and help design the interview loop for subsequent SRE hires. Why this role, why now Most senior SRE roles have you tuning a practice that already exists. This one has you building it. At Omnicell you will make foundational calls - what SLOs Tier-1 services carry, what the incident command model looks like, what our observability stack is, how we integrate AI-driven operations, how we partner with our managed service providers - that will shape how the company operates for the next several years. You will also be building in a domain where reliability genuinely matters. The products Omnicell builds dispense medications in hospitals. When our cloud services degrade, pharmacy workflows are affected and patient care can be too. That raises the stakes of the work, and it raises the quality of the conversations you will have with Product and Engineering about reliability trade-offs. On the player-coach dynamic This role is explicitly a player-coach, not a manager. You will not have direct reports in the first six months. You will have a formal coaching relationship with an Engineer III SRE who joins shortly after you do. The split in practice is roughly 60 percent hands-on engineering and incident response, 25 percent practice design and coaching, 15 percent cross-functional partnership work. As the team grows, the ratio will shift toward coaching and practice leadership, but hands-on work never goes to zero in this role. If you want to stop being hands-on, this is not the right fit. Growth and career path The natural next step for someone successful in this role is Manager or Director of SRE as the team grows past the first few hires, or a Principal / Distinguished Engineer path if you want to stay individual contributor and technical. Both paths are supported and neither is forced. Internally this role is mapped to the Manager, Site Reliability Engineering compensation band, but the expected day-to-day operating mode is senior individual contributor with formal coaching responsibilities. • Corporate office or lab environment; remote or hybrid arrangement supported., • Ability to travel up to 10% of the time., • On-call participation expected as part of the SRE rotation., • Proven experience leading SRE, DevOps, or platform engineering teams in a cloud-native production environment - with demonstrated experience building a practice from zero or near-zero: you have set SLOs, defined incident command, and introduced error budget thinking to an organization that did not have it., • Deep hands-on expertise with at least one major public cloud (AWS, Azure, or GCP), including networking, IAM, and managed services., • Strong background in CI/CD pipeline design and management (familiarity with CodeFresh, GitHub Actions, Jenkins, TeamCity, or equivalent)., • Experience implementing Infrastructure as Code using Terraform (preferred), Chef, Puppet, or similar tools., • Proficiency in Python or another object-oriented programming language for automation, tooling, and production services., • Experience administering and scaling Kubernetes clusters, including secure and compliant platform configurations. Working knowledge of Docker, Helm, and Service Mesh technologies (Istio, Linkerd)., • Hands-on experience designing modern observability platforms using tools such as DataDog, Prometheus, Grafana, OpenTelemetry, Elasticsearch/Kibana, or equivalent - with an opinion about what a good telemetry stack looks like., • Familiarity with integrating AI/ML-based anomaly detection, alerting, or LLM-assisted triage pipelines - or strong conviction about where AIOps should and should not be applied in a regulated environment., • Real incident command experience for customer-impacting Sev-1 events, with blameless postmortem practice and documented follow-up discipline., • Ability to coach and mentor, with direct evidence of growing junior and mid-level engineers. You are not a manager in this role, but you are a formal coach., • Comfort operating in a regulated environment where reliability and compliance (HIPAA, SOC 2) are inseparable., • Excellent communication and stakeholder management skills; ability to translate complex technical concepts for non-technical audiences., • Bachelor's degree in Computer Science, Engineering, or a related technical field OR equivalent Experience, • 8+ years of experience in software or platform engineering, with at least 4 of those in an SRE, DevOps, or platform reliability role., • Proven Experience advising and influencing senior technical or operations leaders using data driven recommendations., • At least 2 years of formal technical leadership, tech-lead, or staff-level experience with mentorship responsibilities., • Preferred knowledge and skills, • Masters Degree, • Prior experience in healthcare, clinical workflows, or another regulated vertical., • Experience transitioning from MSP-heavy operations to internal-first, or integrating managed service providers (IBM, HCL, or similar) into an SRE operating model., • Exposure to hybrid hardware-plus-cloud products, where device reliability and cloud reliability are jointly owned., • Experience building or integrating AIOps platforms for automated incident triage and remediation., • Familiarity with large language model APIs or agentic AI frameworks applied to on-call automation or runbook generation., • Experience deploying and managing stateful distributed services in Kubernetes., • Hands-on experience with security scanning and intrusion detection systems in regulated environments (HIPAA, SOC 2, or equivalent)., • Experience with messaging systems such as Kafka or RabbitMQ., • Familiarity with chaos engineering principles and tooling (Chaos Monkey, LitmusChaos, or similar)., • Working knowledge of Databricks, Team Foundation Server, Octopus Deploy, or similar tools in Omnicell's current stack., • Experience with FinOps practices and cloud cost optimization strategies. #J-18808-Ljbffr

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43 is a public safety technology company trusted by over 200 police forces worldwide. We build AWS cloud-native software that police forces and emergency services rely on in their most critical moments, from managing custody records to dispatching officers in the field. We're part of a 400-person global company, but the UK team operates with startup energy: small enough that your work is visible, big enough that you're backed by serious investment. We are seeking an Engineering Manager who will serve as a strategic leader able to solve complex technical challenges. This is a hybrid role requiring at least three days per week in our Manchester office to support strong team collaboration. • Work closely with leadership to set longer term strategic direction for your team and our product suite, • Serve as a technical project manager for your team: scheduling, release planning, managing backlog, and removing roadblocks that may arise, • Coordinate and collaborate with US and UK teams to ensure alignment with technology and business goals, • Mentor engineers through technical coaching, pairing, feedback, and thoughtful delegation, helping them grow their judgement and take on increasingly complex ownership, • Manage and support the engineers on the team through regular 1:1s, clear expectations, feedback, career development, and a healthy, inclusive team environment, • 7+ years of professional software engineering experience, with significant experience designing and operating frontend and backend services, distributed systems, and system integrations, • Demonstrated technical leadership on complex engineering projects, including architecture, design reviews, implementation strategy, and mentoring other engineers, • Experience leading engineers through a mix of technical direction, coaching, project leadership, and people management, with the judgement to know when to guide, delegate, or step in directly, • A solid track record of delivering projects and collaborating with leaders across the organization: including Engineering, Product, Design, and Operations, • Experience as a software engineer and up to date knowledge of modern software languages, frameworks, and developer tools, including Java, TypeScript/JavaScript, React, SQL/MySQL, and cloud-native systems, • Prior experience in public safety, government software, or regulated domains., • Familiarity with CI/CD pipelines, observability tooling, and cloud-native practices., • 28 days holiday plus UK bank holidays, • Private medical, dental, and vision insurance through AXA Health and BUPA, fully paid for you and your dependents, • 18 weeks paid parental leave for primary caregivers plus a ramp-back programme, • Income protection (75% of salary) and death in service cover (4x salary), fully paid, • Pension through Nest with 3% employer contribution, • Gym reimbursement for you and your partner, • Equipment allowance to set up your home office, • AI tooling including Claude Code Enterprise licences, • Spring Health membership with therapy sessions and mental wellness tools, fully covered, • Company performance-based bonus, • Paid sabbatical of one month at your five-year anniversary, • Biannual hackathons, learning budget, and a team that genuinely invests in your growth, • Humility. You know the best ideas win, no matter where they come from. You ask questions before making assumptions and you're as happy being wrong as being right, because either way, the team gets to a better answer., • Inclusivity. You respect expertise in all its forms and actively seek out perspectives different from your own. You make space for others and assume good intent., • Excellence. You care deeply about technical quality in the systems you build, the designs you review, and the decisions you make. You set a high bar, lead by example, and help engineers develop the judgement to meet it independently., • Diligence. You take ownership, mind the details, and understand that the software this team builds is used in moments that genuinely matter. You stay close to the technical details, surface risks early, and make sure the team delivers responsibly without cutting corners. This role is based at our Central Manchester office and follows a hybrid work model. Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment visa at this time. This role may require you to complete Non-Police Personnel Vetting (NPPV) security clearance up to level 3. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. #J-18808-Ljbffr

Business Development Manager - UK & Ireland UK - Remote + Travel Up to £60,000 + Car Allowance The Opportunity: We're recruiting for an established international manufacturer of technical products and solutions for residential and commercial market. With a strong presence across Europe and products used across residential, commercial and industrial environments, the business is looking to strengthen its UK & Ireland operation with an experienced Business Development Manager. This is a commercially focused role responsible for growing market share across the UK & Ireland, developing new business opportunities while strengthening relationships with existing strategic accounts. The position will particularly suit someone who understands selling through OEMs, distributors and other B2B channel partners. The role is predominantly field based, with approximately 70% of your time spent meeting customers and partners across the UK & Ireland. The Role: Identifying and developing new customers and commercial opportunities across the UK & Ireland Building and managing a healthy sales pipeline against agreed revenue targets Developing existing strategic accounts, including OEM and distribution partners Identifying new routes to market and target accounts Monitoring competitor activity, market developments and customer requirements to identify opportunities for growth Negotiating commercial agreements and developing long-term, profitable customer relationships Working closely with Product Management, Customer Operations and the wider European commercial team Running targeted sales initiatives and programmes designed to convert prospective accounts Delivering customer meetings, presentations and product/business propositionsThe Person: Must have experience within Business Development, Territory Sales, Area Sales or a similar B2B commercial position A demonstrable hunter mentality with experience winning new customers Experience working with OEMs, distributors, dealers or other channel partners Strong commercial negotiation and relationship-building skills The ability to manage longer-term B2B sales cycles and multiple stakeholders Strong organisation, territory planning and prioritisation skills Willingness to travel extensively throughout the UK & IrelandBy sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services

Key Account Manager 3 days a week out on the road & 2 days at home Covering Manchester, Liverpool ,Chester, Wrexham, Stoke & Crewe £45 - £50,000 + commission + Company Car Overview My client is seeking a dynamic and results-driven Key Account Manager to join their team. In this pivotal role, you will be responsible for cultivating and maintaining strong relationships with our most important clients, driving sales growth, and ensuring exceptional customer satisfaction. Your proactive approach and strategic mindset will help us expand our market presence and deliver tailored solutions that meet our clients’ evolving needs. This position offers an exciting opportunity to lead key accounts, influence business strategies, and contribute to our company’s success story. Responsibilities Develop and nurture long-term relationships with key clients, understanding their business objectives and challenges. Identify opportunities for account growth through upselling, cross-selling, and tailored service offerings. Lead negotiations and contract discussions to secure mutually beneficial agreements. Collaborate with internal teams such as sales, marketing, and product development to deliver customized solutions. Monitor account performance using analysis skills to track KPIs, sales metrics, and customer feedback for continuous improvement. Utilize Salesforce or similar CRM tools to manage client information, track interactions, and streamline communication processes. Skills Proven experience in B2B sales with a strong track record of managing key accounts effectively. Excellent communication skills to articulate value propositions clearly and build rapport with diverse stakeholders. Strong analysis skills to interpret data, identify trends, and develop strategic action plans. Demonstrated leadership qualities with the ability to motivate teams and influence decision-making. * Exceptional organizational skills to prioritize tasks efficiently in a fast-paced environment

Our client is an established consumer-products business supplying household and related products to major UK and international retailers. As part of their continued growth, they are investing in our direct-to-consumer and online marketplace channels. They are seeking an experienced, commercially minded E-commerce & Marketplace Manager to take ownership of their online trading activity and help accelerate profitable growth. The Role Manage day-to-day trading, product content, promotions and merchandising across the website and Shopify store. Create and optimise product pages, collections, navigation, bundles and landing pages. Coordinate product launches, pricing, stock visibility and promotional activity with internal teams. Monitor website performance and resolve integration, product-feed and content issues. Identify opportunities to improve traffic quality, conversion, average order value and customer retention. Manage Amazon Seller Central and any ongoing Vendor Central activity. Create and optimise listings, variations, keywords, attributes, imagery and A+ Content. Plan, manage and optimise Amazon PPC campaigns. Monitor account health, catalogue issues, customer feedback and marketplace compliance. Manage promotions, pricing and stock availability while protecting margins and maintaining consistent brand presentation. Research and assess additional marketplace opportunities where commercially appropriate. Research keywords, competitor activity, customer search behaviour and marketplace trends. Improve product titles, bullet points, descriptions, search terms and metadata. Establish and maintain consistent product-content standards across all channels. Optimise product content to improve search visibility, engagement and conversion. Collaborate with design and product teams to develop effective imagery, video and enhanced content. Set up, manage and develop TikTok Shop. Manage product catalogues, integrations, promotions, pricing and shop health. Develop affiliate and creator activity, including outreach, product seeding, commission structures and performance tracking. Support campaigns, product launches and live-selling activity. Monitor GMV, conversion, returns, affiliate contribution and profitability. Occasional TikTok Live presenting would be desirable but is not essential. Coordinate light customer-service support for website and marketplace orders. Ensure customer questions, complaints, returns and reviews are handled accurately and promptly. Monitor customer response times, review trends, return rates and issue resolution. Identify recurring issues and recommend improvements to products, listings and operational processes. Work with internal teams to ensure product content, inventory information and product claims remain accurate. Maintain clear operating processes and documentation for each sales channel. Commercial Reporting & Performance Produce concise weekly and monthly reports covering sales, margin, traffic, conversion, advertising and overall channel performance. Prepare forecasts, explain variances and recommend practical actions. Manage channel and advertising budgets with a focus on profitable growth. Monitor competitor pricing, rankings, promotions and product launches. Track TikTok Shop GMV, conversion, affiliate contribution, campaign effectiveness and customer feedback. Present clear, commercially focused recommendations to senior management. Requirements: At least 3 years’ hands-on experience in e-commerce, marketplace management or digital trading. Strong practical experience using Shopify or a similar e-commerce platform. Hands-on experience with Amazon Seller Central, including catalogue management, account health and operational requirements. Proven experience improving product listings through keyword research, marketplace SEO and conversion-focused content. Experience managing Amazon PPC or comparable performance-marketing campaigns. A strong commercial understanding of revenue, margin, conversion, ROAS and ACOS. Strong analytical and spreadsheet skills, with the ability to turn data into practical trading decisions. Excellent attention to detail and the ability to manage multiple priorities effectively. Experience setting up or growing TikTok Shop. Experience with TikTok affiliates, creators, campaigns or livestream commerce. Knowledge of Amazon Vendor Central, Brand Registry, A+ Content or FBA. Familiarity with marketplace feeds, integrations, Shopify apps, Google Analytics, Google Merchant Centre, email marketing or paid social. Experience within FMCG, household products, home fragrance, beauty or similar consumer categories. Confidence presenting products on camera would be advantageous. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

Digital Marketing Manager Remote | Full-time | Permanent Are you a hands-on digital marketer who enjoys taking ownership, getting stuck into campaigns and seeing the results of your work? We're working with an established and highly successful specialist technology business with more than 25 years' experience and a strong reputation within the IT sector. With operations across the UK and Europe and a significant portfolio of technology products and services, the business continues to grow and invest in its marketing function. This is an exciting opportunity for a digital marketing professional to take genuine ownership of digital activity across paid advertising, email marketing, content, social media and the website. The business is looking for someone who can come in, understand what needs to be done and get on with it. You won't need constant direction or handholding. You'll work alongside the Head of Marketing while having plenty of autonomy to develop and execute campaigns. The Role As Digital Marketing Manager, you'll be responsible for delivering and developing the company's digital marketing activity across multiple channels. The two key areas of focus will be Google Ads and email marketing, including the creation and management of automated nurture, win-back and re-engagement journeys. You'll also have the opportunity to contribute across website development, social media, content, digital advertising and wider marketing campaigns. You'll be involved in: Developing and implementing digital marketing campaigns across Google Ads, remarketing, email, social media and other digital channels Managing and optimising Google Ads campaigns, including remarketing activity Creating and executing email marketing campaigns and BAU communications Developing automated email journeys and workflows, including onboarding, lead nurturing, win-back, re-engagement and product-specific campaigns Managing audience segmentation and personalised communications Creating engaging written content for email, web and wider marketing communications Managing and developing the company's LinkedIn presence Building and improving landing pages and website content through WordPress and Elementor, or similar platforms Supporting SEO and wider website development Working closely with Product Managers to develop effective marketing campaigns around products and services Taking ownership of marketing activity for specific product areas Creating and monitoring Go-to-Market and partner marketing campaigns Supporting white-label marketing activity for reseller partners Monitoring campaign performance, website traffic, engagement and other key metrics Using data and insight to identify opportunities for improvement and growth Supporting the continued development of brand awareness and online reputation Identifying new digital channels, markets and opportunities for growth Producing and editing marketing materials and communications Managing multiple campaigns and projects while maintaining ongoing BAU activity About You We're looking for someone who is genuinely hands-on and comfortable owning their own workload. You'll ideally have experience across both paid digital advertising and email marketing, with the confidence to build, execute and optimise campaigns rather than simply manage external agencies. You'll bring: Previous experience in a digital marketing role Hands-on Google Ads experience, ideally including remarketing Strong email marketing experience Experience creating automated email journeys, nurture campaigns and/or win-back programmes Excellent written and verbal communication skills Experience working with digital marketing platforms and campaign reporting Strong organisational and time management skills The ability to manage multiple projects alongside ongoing BAU activity A proactive, self-starting approach Excellent attention to detail Confidence working independently and making decisions A genuine interest in technology and digital marketing Experience with the following would also be advantageous: Spotler or a similar email marketing automation platform WordPress and Elementor Adobe Creative Suite Google Analytics / GA4 SEO LinkedIn and social media marketing B2B or technology marketing Industry experience would be particularly advantageous, although the business will consider strong digital marketing professionals who can demonstrate the right technical and commercial skill set. Why Join? This is an opportunity to join a well-established technology business with an entrepreneurial culture and a strong reputation for looking after its people. You'll have the autonomy to make a genuine impact on the marketing function, working closely with an experienced Head of Marketing while having ownership of your own digital activity. You'll also benefit from: Remote working Employee ownership scheme Company laptop Staff discount on technology products Private healthcare after 12 months Flexible pension options 25 days' annual leave plus bank holidays The opportunity to develop your skills across a broad digital marketing remit If you're a commercially minded digital marketer who enjoys being hands-on, taking ownership and making things happen, we'd love to hear from you. Apply today for a confidential conversation about the opportunity. About UK Staffing Group UK Staffing Group is an established specialist recruitment consultancy, connecting talented professionals with ambitious businesses across the UK. We take the time to understand both our clients and candidates, ensuring every introduction is relevant, considered and built around long-term success. Equal Opportunities UK Staffing Group is committed to promoting equal opportunities in employment. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching, we’ve grown from startup to global scale, reaching double-unicorn status and building a presence across multiple countries, with even more growth ahead. We now serve hundreds of thousands of SMEs, pay millions of employees, and support a growing pool of job seekers finding their next role through our platform. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. • We are Mission First - Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?, • We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy, • We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale, • We Live by Our Values - we role model our values at all times, • We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution of our UK Customer Success function. You will lead our regional team to protect and expand our customer portfolio while shifting our operational focus from reactive support to proactive, commercially-driven revenue growth. Your key focus areas will be • Own the revenue trajectory of your book You will carry a Net Revenue Retention (NRR) quota across a portfolio of SMB accounts, accountable for both preventing churn and growing ARR through expansion. This is not a relationship-management role — you are expected to retain, grow, and be measured on the commercial outcome of every account you manage., • Turn adoption into advocacy You will drive measurable product embedding across your portfolio — moving customers from go-live to active across the Employment Hero Platform — and convert the highest-performing accounts into referenceable advocates, case studies, and referral sources. Advocacy is a commercial output, not a nice-to-have., • Intervene before customers tell you there's a problem You will work from a live health score across your book, identifying risk signals before they become churn conversations. You will own the save motion end-to-end — diagnosing root cause, designing the intervention, and closing the recovery — with pre-approved commercial authority to act without escalation., • Raise the bar for how we do CS You will be expected to contribute to the playbook, not just execute it — flagging what is not working, proposing improvements, and helping build the model as we scale. The best CSMs here will leave fingerprints on how the function operates, not just on their own book., • Marketing & Product You will need to align with our Marketing & Product teams both local & global to surface opportunities via Product Marketing and to provide insights to our Product teams that represent requests from our highest value customers. This will include • Directly leading, coaching, and developing the UK CS (including Customer Success Managers, Partner Success Specialists, Hiring Support Specialists and Customer Growth consultants), establishing a high-performance, output-focused culture., • Designing, implementing, and executing proactive account development plans, QBR cadences, and robust risk-reporting playbooks that separate ‘Risk of Churn’ from ‘Actual Churn’., • Identifying and acting on commercial whitespace across our SME customer base, maximizing the monetization of new product features and modular updates., • Partnering with UK Sales, Marketing, Onboarding, Product and Support teams to build a seamless customer journey and capture high-growth regional opportunities., • Working closely with UK Enablement to identify team product capability gaps and quickly execute training on rapid product updates., • Managing team performance objectively and independently to ensure absolute alignment with our high-performance culture and strategic direction. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring • Proven people-leadership experience managing a Customer Success or Account Management team within B2B SaaS (HR, Payroll, recruitment Tech is an advantage), • Demonstrated track record running a team with quota-bearing expansion targets, owning commercial metrics such as NRR and NPS, • Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units., • Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health., • Fast learning agility with the ability to rapidly understand a complex, frequently updated SaaS product., • You will have great interpersonal skills as well as a strong bias towards excellent client service coupled with business outcomes. What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero Means You’ll • Competitive Compensation: A highly competitive base salary and a rewarding, performance-based commission structure tied to regional retention and expansion metrics., • Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes., • Be trusted to own your work, make decisions, and have a real impact from day one., • Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise., • Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career., • Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create., • Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth., • Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, for our upcoming gathering. Privacy and AI Notices We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team. We verify candidate identity and location as part of our hiring process. At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Job Title: Marketing Manager Salary: £45,000 Location: Hybrid, Home based / 2x per week in Greater Manchester To be considered for this role you will need to have either worked for an awarding organisation or within the apprenticeship sector. Job Purpose Our client has an excellent opportunity for a Marketing Manager to join its integrated central marketing team. The role will lead the development and delivery of a marketing strategy and implementation plan for our client, with a strong focus on business growth, brand visibility, customer engagement and expanding the customer base. Reporting to the Head of Communications & Marketing, the Marketing Manager will work closely with the Head of Commercial to ensure marketing activity is aligned with strategic priorities and operational objectives. The role will also support activity across their portfolio, ensuring alignment with the overall marketing strategy while delivering tailored activity to meet the needs of our client. Key Responsibilities Create and implement a marketing strategy and delivery plan based on the business's strategic priorities, with a focus on growth, brand positioning, visibility and customer engagement. Work closely with the commercial team to support business objectives through lead generation and targeted product campaigns. Lead the organisation of the National Advisory Committee, webinars and other customer engagement activities. Develop a strong understanding of key business areas, customer profiles and market dynamics, particularly within the end-point assessment and awarding sector. Identify and respond to evolving customer needs, using market insight and stakeholder engagement to inform marketing strategy and service development. Lead market research to understand customer needs and preferences and use these insights to inform segmentation, targeting and positioning. Plan and deliver multi-channel marketing campaigns that support business objectives. Collaborate with stakeholders to develop engaging content and marketing assets, including case studies, blogs, newsletters, social media, advertising, thought-leadership content, podcasts and website content. Manage and maintain a marketing activity calendar, ensuring activity is coordinated and delivered on time. Develop targeted marketing materials and digital content to drive website traffic, generate leads and support revenue growth. Translate complex or technical information into clear, accessible and audience-focused messaging. Monitor the external news agenda and identify opportunities to promote the business and its services. Build and maintain relationships with relevant industry platforms, associations and publications to enhance brand visibility. Support internal teams with marketing expertise, tools and guidance to ensure consistent and effective brand representation. Act as a brand guardian, ensuring marketing outputs are aligned with our clients tone, values and visual identity. Key Performance Indicators (KPIs) Growth in organic website traffic and social media engagement through effective campaign delivery. Increased brand visibility across key industry platforms and stakeholder groups. Delivery of a consistent and coordinated marketing calendar. Positive feedback from external stakeholders on marketing support and campaign outcomes. Demonstrable contribution to lead generation, particularly across end-point assessment, accreditation and awarding services. Evidence of marketing activity that anticipates and meets customer needs, contributing to customer growth, satisfaction and retention. Successful development and delivery of the marketing and communications strategy, with measurable outcomes including campaign reach, engagement and conversion. Qualifications Essential Degree in a relevant subject or equivalent qualification. Excellent IT skills, including proficiency in Microsoft Office applications. Experience Essential Extensive experience in B2B marketing, either agency or client-side. Experience managing impactful and engaging communications campaigns from creation through to delivery. Experience writing and distributing media releases for trade publications. Experience producing content for social media channels in a B2B environment. Experience working in an education, skills or complex industrial setting. Experience supporting senior leadership within a communications or marketing role. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Senior Project Manager Location: Remote (Newcastle-based) with regular travel to Oxford (OX4 2NE) Salary: Up to £50,000/year (depending on experience) About Established in 2014, Data Kraken is a dynamic analytical consultancy firm based in Oxford, United Kingdom. We provide expert advice and solutions to businesses and organisations, by leveraging data analysis, AI, and other analytical techniques (BI, Risk Management, etc.). Our custom solutions ensure that our clients' data is secure, well-managed, and usable. Our aim is to help our clients make informed decisions, optimise processes, identify opportunities, mitigate risks, and solve complex problems, using critical thinking & data-driven approaches. By assisting our clients in harnessing the power of data, we assist them in optimising performance and achieving their business objectives. If you'd like to learn more about Data Kraken and the services that we provide, please visit our website. Location & Working Pattern This role is based remotely from the Newcastle area, with structured travel to our Oxford office: • Induction: Full-time on-site in Oxford for your first week., • Ongoing Travel: On-site presence in Oxford for 2 days every fortnight (travel/expenses policy applies)., • Future Roadmap: We plan to establish a physical office in Newcastle in the future. You must be comfortable working remotely indefinitely until this occurs. Once the Newcastle office opens, the role will transition to an office-based pattern (4 days in the Newcastle office, 1 day remote per week, continuous visit to the Oxford office). Our Tech Stack We primarily do our work in the cloud, using AWS and GCP. We typically receive large volumes of data from our clients, which we process into a suitable format for further analysis. While some client data remains in client-hosted environments, most projects are executed within our cloud setups. Across the business, we also use Google Workspace for our day-to-day work, alongside Atlassian tools like Jira and Confluence. About the Role Job Title: Project Manager Salary: Up to £50,000 depending on experience We are seeking an experienced Project Manager to lead end-to-end technical project delivery, streamline process workflows, and manage client relationships. In this role, you will operate with high autonomy. You will own technical project roadmaps, mitigate risks and act as a primary liaison between clients and the technical engineering teams. You will bring strong technical acumen to understand data engineering and software delivery nuances, paired with deep expertise in modern project management frameworks and toolsets. Key Responsibilities: • End-to-end Project Delivery: Take full ownership of complex, multi-stream data and software projects simultaneously. Facilitate sprint planning, daily stand-ups, backlog grooming, and ensure timely delivery within scope and budget., • Process & Jira Optimisation: Serve as the internal authority on project workflows. Set up, configure, and maintain advanced Jira project spaces, dashboards, and Confluence documentation to track delivery velocity and provide clear stakeholder reporting., • Working Across Teams: Drive collaboration between data analysts, engineers, and executive stakeholders. Ensure team alignment with project goals and remove delivery blockers swiftly., • Quality & Risk Control: Establish frameworks for project quality assurance, risk mitigation, and clear scope definition (including drafting detailed Project Charters and SOWs). About You Required Experience & Skills: • 3–5+ years of proven project management experience within a technical, software development, or data consultancy environment., • Deep expertise in Jira & Confluence: Advanced mastery of Atlassian tools, including board setup, workflow configuration, metric reporting, and process automation., • Technical Background: Hands-on background or strong working familiarity with roles across software/data delivery (e.g., prior experience as a Product Owner, Business Analyst, or Scrum Master)., • Communication & Documentation: Exceptional written and spoken English. Proven ability to translate complex technical concepts into clear deliverables for clients and write robust project documentation (Project Charters, SOWs, status reports)., • Agile & Delivery Mastery: Proven success designing, implementing, and refining end-to-end delivery processes across the full project lifecycle., • Flexibility: Comfortable with initial remote working, regular bi-weekly travel to Oxford (which remains permanent), and ready to transition to a Newcastle office footprint when launched. Nice to haves: • Team leadership experience., • Formally recognised credentials (e.g., PMP, PRINCE2, AgilePM, CSM, or PSM)., • Experience working within the Telecommunications (Telco) industry., • Familiarity with Google Workspace tools. Right to Work Applicants must have valid, unrestricted Right to Work in the UK prior to applying. Company Benefits • 21 days of annual leave + 8 UK bank holidays🌴, • Your birthday off 🎈, • Enhanced Sick Pay: Sick pay benefits that exceed statutory requirements. 😷, • Pension Scheme (we use Nest) 💰, • Opportunities for career growth and development 🧠, • Regular team lunches, dinners, socials 🥳 Why apply At Data Kraken, we believe in fostering a diverse and inclusive workplace. We encourage applicants of all backgrounds to apply. We want all candidates to shine in this process! please let us know if there's anything we can do to make sure the application and assessment process works for you. Apply here - https://www.datakraken.net/careers

Business Development Manager UP to £35,000 OTE £80,000 TOP earners earn £140,000. Hours of work: Monday - Friday + 1 Saturday every 4 weeks To sit client demos and generate new business opportunities. Responsible for achieving monthly KPIs input & output metrics and business revenue targets. FCA-regulated insurance experience. Diary management. Ensure the pipeline is managed daily to promote a dynamic, fast-paced sales journey. Working as an ally to your peers whilst working collaboratively with dedicated BSCs to ensure high team performance. Leading from the front to promote high-quality performance and demo bookings via your dedicated BDM. Be a trusted adviser to ensure a consultative and solution-led approach to product proposals. To engage and communicate professionally with decision-makers at a senior level. To build effective relationships with existing customers, by use of probing questioning, clarification, and language. To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues. Maintaining and exceeding the highest standards of professionalism and customer service. To be accountable for performance at all levels Self-generate opportunity through social selling and prospect/client referrals. Achieving targets and business objectives in a fully compliant manner Key Points: Passionate about sales: Whether it's hitting targets, the power of persuasion, or figuring out what makes people tick - sales is what gives you energy! Excited to be a trailblazer: You will be the first one on the sales team, so you'll be setting the standards in a fast-paced and agile environment. Results- & Data-driven: You like diving into the numbers and figuring out the WHY behind the results Proactive, organised and detail-oriented: Sales at Charlie is high-volume, you'll be managing a lot of leads, keeping the momentum of conversations going, and not letting things slip through the net. A self-starter: You can work alone but also motivate and influence other teams when needed. Benefits Uncapped monthly commission. Daily, weekly and monthly incentives Profit share scheme 25 days' holiday, plus bank holidays Day off on your birthday Perkbox discounts Holidays increase after 2- and 5-years' service. Pension Plan and Life Insurance Onsite Gym INDPSAL 47920TLR The Portfolio Group are acting on behalf of our client in recruiting for this position

Job Advertisement: Senior QC Analyst (6-Month FTC Contract Role) Overview Salary £30,000 - £35,000 pro rata We are seeking a highly skilled and experienced Senior QC Analyst for a 6-month fixed-term contract to join a pharmaceutical manufacturing organisation. Reporting directly to the QC Manager, this role is integral to ensuring the quality and compliance of pharmaceutical products. If you are a detail-oriented professional with a strong background in Quality Control and a passion for excellence, we encourage you to apply. Responsibilities As a Senior QC Analyst, your key responsibilities will include: Supervising and leading a team of analysts in the Quality Control laboratory, ensuring compliance with Good Manufacturing Practice (GMP) and Good Laboratory Practice (GLP). Reviewing Batch Manufacturing Documents and analytical test results to facilitate product release. Performing analytical testing of manufactured product samples for release, stability studies, and validation using techniques such as HPLC and GC. Assigning duties to analysts based on production release requirements, ensuring efficient laboratory operations. Reviewing and approving product labels for use by the Production Department. Preparing and reviewing Standard Operating Procedures, Raw Material Documents, Analytical Test Reports, Validation Protocols, and Reports. Providing technical support, troubleshooting analytical methods, and maintaining laboratory equipment. Ensuring laboratory housekeeping is maintained to appropriate standards. Supporting inspection readiness and promoting a culture of continuous improvement. Collaborating with Quality Assurance and Production teams to ensure seamless operations. Reviewing analytical data against pharmacopeial and registered specifications. Qualifications To be successful in this role, you will need: A degree in Chemical Sciences or equivalent practical experience. A minimum of 5 years of Quality Control/Analytical experience within a GMP environment. Proficiency in analytical techniques, including IR and NIR spectroscopy, High-Performance Liquid Chromatography (HPLC), and Gas Chromatography (GC). Strong analytical thinking, problem-solving, and troubleshooting skills. Excellent communication skills, both verbal and written, with a keen eye for detail. Good computer literacy and familiarity with laboratory systems. A commitment to health and safety practices, including ensuring team members are adequately trained in safety protocols and the use of PPE. Benefits Competitive compensation for the duration of the 6-month fixed-term contract. Opportunity to work in a dynamic and well-established pharmaceutical manufacturing environment. Gain valuable experience in a leadership role within a Quality Control function. Contribute to the production of high-quality pharmaceutical products that make a difference in people's lives. If you are ready to take on this exciting 6-month fixed-term opportunity and bring your expertise to our team, we look forward to receiving your application. Note: No sponsorship is available for this position

Product Specialists (Product Developer / Buyer) | Licensed Products Greater Manchester | £35,000 - £50,000 DOE Overview: Are you passionate about developing licensed products and looking for a business where you can genuinely make an impact? We're open to speaking with ambitious product professionals at different stages of their career - whether you're an emerging Junior Product Developer, Buyer an experienced Product Developer, or an established Product Manager. What matters most is your commercial mindset, experience within licensed consumer products, and your desire to thrive in a fast-paced, entrepreneurial environment. This is an opportunity to join a business with an exceptional culture, inspiring leadership team and an impressive track record of growth. You'll become part of a collaborative team where ideas are valued, ownership is encouraged and success is recognised. Depending on your experience, you'll take ownership of multiple licensed product categories, managing the product lifecycle from concept and licensing approvals through to launch, trading and ongoing performance. Blending product development, category management and supplier management, this role requires someone who enjoys balancing creativity with commercial thinking while working closely with licensors, suppliers and internal teams to bring exciting products to market. What We're Looking For: Experience within Product Development, Product Management or Own Label Buying, within a licensing environment. Experience working with licensed brands and managing the product approval process with licensors. Experience managing products from concept through to launch (appropriate to your level). Commercial awareness with exposure to pricing, margins and supplier negotiations. Experience working with UK and international suppliers and manufacturers. Ability to interpret sales and performance data to support commercial decisions. Strong communication and stakeholder management skills. Excellent organisation with the ability to manage multiple projects. Experience within consumer products such as homewares, gifting, toys, lifestyle, stationery or general merchandise. Exposure to international sourcing would be advantageous. You'll Be Someone Who... Is commercially minded with a passion for creating products customers genuinely love. Enjoys working with well-known brands and bringing licensed products to life. Thrives in a fast-moving, ambitious environment. Is proactive, curious and eager to learn. Takes ownership and enjoys making things happen. Builds strong, collaborative relationships with licensors, suppliers and internal teams. Is adaptable, resilient and comfortable managing changing priorities. The Role Depending on your experience and level, you'll have the opportunity to: Develop and manage licensed product categories aligned to commercial objectives. Lead the end-to-end product development process from concept through to launch. Manage the licensing approval process, ensuring artwork, packaging and products meet brand guidelines. Build commercially successful ranges with clear pricing and margin strategies. Manage sampling, approvals, costing and production handover. Conduct market, competitor and trend analysis to identify new opportunities. Ensure products meet quality, commercial, customer and licensor expectations. Build and develop strong relationships with licensors, UK and international suppliers. Negotiate costs, lead times, MOQs and commercial terms. Identify new sourcing opportunities and manufacturing capabilities. Monitor sales, stock and category performance, identifying opportunities for growth. Analyse trading performance and implement actions to maximise results. Support forecasting and range planning alongside Merchandising and Planning teams. Attend supplier meetings, licensor meetings and trade shows where required. What's On Offer Salary: £35,000 - £50,000, depending on experience and level. Genuine career progression as the business continues to grow. An ambitious, entrepreneurial culture where people are trusted and empowered. Exceptional leadership team with a proven track record of success. The opportunity to make a real commercial impact within a growing licensing business working with globally recognised brands. BH36898

The Company: We are looking for a highly organised, commercially focused Assistant Category Manager to support the delivery and development of a successful product category. Working closely with the wider buying, merchandising, design and supply teams, you will play a key role in range building, product development, pricing, critical path management and trade activity. Supporting the Category Manager to deliver a pipeline of new products for customer selection. maintaining required administration accurately and completely. The role requires strong attention to detail, commercial awareness and the ability to manage multiple product ranges, suppliers, price points and deadlines simultaneously. Benefits: Hybrid working - 3 days in the office a week. Responsibilities Support the Category Manager and Buying team with range building Manage and maintain Range Plans, ensuring product, pricing, supplier and critical path information is accurate and up to date. Support the development of ranges working with both UK and FOB suppliers. Brief Designers and other relevant teams on product and packaging requirements. Manage development range plans, tracking multiple price points, product developments and key milestones. Coordinate development samples, ensuring samples are received, reviewed and managed through to final sign-off. Conduct regular competitive shopping and benchmarking (comp shops) to understand competitor pricing, product offers and market activity. Complete frequent price benchmarks and contribute to discussions around pricing structures and recommended price actions. Monitor and support pricing actions across key/high-cover lines, identifying opportunities and risks. Track and maintain multiple prices across UK and FOB lines, ensuring pricing information remains accurate. Support weekly trade activity Coordinate actions such as price drops, rebuys and end-of-line activity. Maintain accurate and timely updates across systems and range planning tools. Manage and monitor the critical path across product development and production. Track lead times and proactively identify risks to shipment dates. Work closely with UK and FOB Follow up on samples, approvals, production milestones and shipping requirements. Key Skills Experience within buying, merchandising, category management, product development or a related retail environment. Strong commercial awareness with an understanding of pricing, competitor activity and customer expectations. Excellent organisational and time-management skills, with the ability to manage multiple ranges and deadlines simultaneously. Strong attention to detail and confidence working with large amounts of product, pricing and supplier data. Experience managing critical paths, product development and supplier timelines. Confident communicating with internal stakeholders and external suppliers. Strong Excel and systems skills, with the ability to maintain accurate range plans and track complex information. Proactive approach, with the ability to identify issues and take action before they impact key deadlines. Ability to work effectively in a fast-paced, commercially driven environment. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us* Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

Our client is a growing, family-run business based in Carnforth, with a simple ambition, to deliver an exceptional customer experience through the supply of creative materials and equipment to educational establishments. They work with customers across the UK, combining an extensive product range with a genuinely personal, relationship-led approach. They are now entering an exciting new phase of growth, and they are looking for an exceptional Account Manager to help them unlock the full potential of their existing customer base. This is not a transactional sales role. It's an opportunity to take ownership of a valuable portfolio of customers, build deeper relationships, identify untapped opportunities and significantly increase customer value with the autonomy, support and financial rewards to match. Please note, you will be on the road across the country 2-3 days per week, and in their offices in Carnforth the rest of the time. What You'll Be Doing Take ownership of a portfolio of existing customer accounts Build strong, long-term relationships through regular and meaningful contact Identify opportunities to increase customer spend, product range and engagement Analyse account activity to identify growth opportunities and potential risks Re-engage customers who have reduced, paused or stopped ordering Use customer data and insight to understand behaviour and inform your approach Develop tailored account strategies using calls, emails, customer visits, samples and campaigns Identify opportunities to introduce customers to new products and services Work closely with the wider team to maximise the potential of each account Maintain accurate and meaningful records within HubSpot CRM Report on account performance, opportunities and customer insights Respond quickly and creatively to changes in the marketWho Are We Looking For? We're looking for someone who combines commercial instinct with exceptional people skills. Someone who enjoys talking to customers, asking good questions, spotting opportunities and making things happen. Hungry - motivated, proactive and driven to achieve results. Humble - a team player who listens, learns and builds trust. Smart - commercially aware, curious and thoughtful in your approach. Comfortable building relationships remotely and face-to-face Commercially curious and interested in understanding customer behaviourRequirements We're looking for a proven track record in sales, account management, customer success or a similar commercially focused role. You should be able to demonstrate experience of developing existing customer relationships and turning those relationships into measurable growth. Experience within education, creative sectors or B2B sales would be advantageous, but it's not essential. What matters most is your commercial ability, your energy, your approach to relationships and your appetite to make an impact.Benefits £50,000 basic salary Uncapped commission, based on turnover and linked to Gross Profit Vehicle allowance Genuine autonomy and ownership Scope and budget to develop your own ideas and strategies Direct access to and support from the company directors The opportunity to have a tangible impact on the future growth of the business A supportive, entrepreneurial environment where your contribution is valuedIND25

Senior Import Merchandiser/ Account Manager We are looking for an Account Manager to manage a portfolio of Manchester-based menswear accounts across multiple brands. The in-house brands are at a great stage of growth, so this is an excellent opportunity for an Account Manager / Buyer / Import Merchandiser to get stuck in and push the brands further. Duties: • Liaising with customer accounts for MTO / SMU lines • Planning timelines and key dates for in house brand development. • Build, develop and maintain relationships with customers, suppliers and internal teams • Run customer meetings and collaborate with the wider team – Design and Technologists to develop commercially relevant product. • Monitor and chase weekly critical paths, sample development trackers and price enquiries to ensure deadlines are met, with support from the Assistant Account Manager • Raising Purchase Orders with factories with support from the Assistant Account Manager • Running daily/weekly product review meetings • Create and maintain seasonal Excel trackers and reports with support from the Assistant Account Manager • Produce sales and performance reports from Shopify. • Manage sales performance reviews with support from the Assistant Account Manager • Support the Assistant Account Manager with day-to-day account administration as required. • Ensure all customer information and product data is accurate and up to date. • Coordinate communication between customers, suppliers and internal teams. Desired Skills: • Previous experience in a Merchandiser, Import Merchandiser, Account Manager, Product Developer, Production Manager or similar role within the fashion industry. • Strong commercial awareness with a genuine passion for fashion and product. • Excellent organisational skills with the ability to manage multiple priorities. • Highly analytical with strong numerical skills and exceptional attention to detail. • Experience working with Far East production teams • Previous streetwear experience beneficial • Experience with worldwide customer’s is beneficial • Confident user of Microsoft Excel and fast adopter of customer 3rd party portals • Excellent communication and relationship-building skills. • Positive, proactive team player with a desire to learn and develop. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

PPC Manager | Stockport (Hybrid) | Up to £40,000 I’m partnered with a growing digital agency based in Stockport who are looking for a PPC Manager to join their expanding team. This is a hybrid role, with 2 days per week in the office and 3 days working from home. This is a hands-on opportunity where you’ll take full ownership of your client accounts, managing PPC strategy, campaign builds, optimisation, reporting, and client relationships. You’ll be responsible for around 10 client accounts, predominantly within the eCommerce space, alongside some B2B clients, working with a range of well-known organisations. You’ll be responsible for managing PPC campaigns primarily across Google Ads, with some exposure to Meta Paid Social. The role has a strong focus on search marketing, including developing strategies, optimising performance, analysing data, testing new opportunities, and presenting recommendations directly to clients. Key responsibilities include: • Managing Google Ads accounts across Search, Shopping and Performance Max, • Owning PPC strategy and campaign activity from planning through to execution, • Managing Meta campaigns across prospecting, retargeting, creative testing and scaling, • Managing product feeds, Merchant Centre and feed optimisation, • Setting and managing budgets against client targets and commercial goals, • Analysing campaign performance and turning insights into actionable recommendations, • Presenting results and strategies directly to clients, • Supporting audits, pitches and new account builds, • Working with data beyond the platform interface to identify growth opportunities What we’re looking for: • 3–5 years’ experience managing PPC campaigns within an agency environment, • Strong hands-on experience across Google Ads, • Some experience with Meta Paid Social and an understanding of how it fits into a wider paid media strategy, • Proven experience managing accounts independently from strategy through to execution, • Experience with Search, Shopping, Performance Max and feed management, • Strong understanding of budgets, targets, margins and commercial performance, • Comfortable managing client relationships directly and having strategic conversations, • Data-driven mindset with experience using analytics tools The agency: You’ll be joining a growing digital agency that values ownership, transparency and getting close to the data. Rather than working through layers of account management, you’ll have direct relationships with clients and the freedom to make decisions that genuinely impact performance. They use AI to remove repetitive tasks and expect the team to embrace new technology, while maintaining a strong focus on commercial outcomes and what the data actually says. The package: • Salary up to £40,000 depending on experience, • Hybrid working – 2 days in the Stockport office, 3 days from home, • Early finishes on Fridays, • Quarterly company socials, • Opportunity to work with a diverse client portfolio and take real ownership of campaigns If you’re currently managing PPC accounts within an agency and looking for more ownership, less bureaucracy, and the opportunity to make a bigger impact, this could be a great next step.

Spectrum Brands, a ~$3B global consumer products company, are on the lookout for an experienced and commercially minded EMEA Demand Planning Manager to lead the demand planning function across our Home & Personal Care division throughout Europe, the UK, Middle East and Africa. This is a high-impact leadership role, responsible for driving forecast accuracy, improving planning capability, and ensuring the business has a robust and aligned demand plan to support strategic growth. Reporting into the Head of EMEA Planning, you will lead a team of seven Demand Planners and play a key role within the wider S&OP process. Working cross-functionally with Sales, Marketing, Supply Chain and Finance, you’ll ensure demand plans are both commercially informed and operationally achievable, enabling effective decision-making across the region. This role would suit someone who thrives in a fast-paced environment, enjoys building high-performing teams, and is passionate about using data, insight and collaboration to drive business performance. The Role As EMEA Demand Planning Manager, you will own the end-to-end demand planning process across multiple EMEA markets, ensuring the delivery of a single aligned consensus forecast that supports operational and financial objectives. You’ll lead the Demand Review process within S&OP, providing an accurate unconstrained forecast while identifying risks, opportunities and key market insights for senior stakeholders. A key part of the role will be developing and embedding consistent forecasting standards, governance and best practices across the region, whilst still allowing flexibility for local market requirements. You’ll work closely with commercial teams to understand promotional activity, product launches and market trends, ensuring forecasts reflect the latest business intelligence. Partnering with Supply Planning and Finance, you’ll help balance demand with operational capability and support wider budgeting and forecasting activities. Alongside leading the team day-to-day, you’ll focus heavily on continuous improvement - analysing forecast performance, identifying root causes, improving processes and driving planning maturity across the organisation. You’ll also support system enhancements and project activity linked to demand planning and wider supply chain transformation initiatives. Success in the role will be measured through forecast accuracy and bias, inventory optimisation, excess and obsolete stock management, and customer service performance. About You We are looking for an experienced Demand Planning leader with a strong understanding of S&OP and a proven ability to operate within complex regional or global environments. You bring both strategic thinking and operational delivery, with the ability to influence stakeholders at all levels and drive alignment across cross-functional teams. You’ll be confident leading and developing teams, creating a culture of accountability, collaboration and continuous improvement. Strong analytical capability is essential, alongside the ability to turn data into clear insight and actionable recommendations. You’ll also bring experience working with ERP and planning systems such as SAP, S/4 Hana, SAP IBP or similar tools, with a solid understanding of forecasting methodologies, planning governance and demand analytics. You’ll ideally have: • 5+ years’ experience within Demand Planning, including leadership experience managing planning teams, • Strong exposure to S&OP processes within a fast-paced commercial environment, • Experience working with forecasting and planning systems such as SAP, SAP IBP or similar, • Strong analytical and forecasting capability, including statistical analysis and interpretation, • Experience managing complex supply chains, including Far East / long lead-time suppliers, • The ability to influence and collaborate effectively across Sales, Marketing, Supply Chain and Finance, • A degree in Business, Supply Chain, Finance, Logistics, Economics or a related discipline This is an exciting opportunity to join a business operating across a diverse and growing EMEA region, where you’ll have real visibility, influence and the ability to shape planning capability at scale. You’ll be joining a collaborative environment that values innovation, continuous improvement and strong leadership, with the opportunity to make a genuine impact across the organisation. Benefits • 25 days holiday + Bank holidays, • Company Pension, • Life Assurance, • Private Health Care, • Colleague discount, • Hybrid working (3 days onsite, 2 days WFH)

The Opportunity A leading food manufacturing business is seeking an ambitious and commercially focused Category & Marketing Manager to drive category growth, consumer insight, and brand development across a diverse product portfolio. This is a highly visible role where you will influence commercial strategy, shape innovation pipelines, and use market intelligence to identify growth opportunities across customers, channels, and brands. Working closely with commercial, product development, operations, and senior leadership teams, you will play a key role in delivering sustainable and profitable growth. Key Responsibilities Category Strategy & Insight Develop and implement category growth strategies across multiple product categories. Analyse market, shopper, consumer, and competitor data to identify commercial opportunities. Monitor market trends, pricing, promotions, distribution, and category performance. Deliver compelling, insight-led presentations and recommendations to internal and external stakeholders. Evaluate product performance and recommend actions to improve sales, distribution, and profitability.Consumer Insight & Innovation Translate consumer and shopper insights into actionable product and proposition opportunities. Support the development of innovation pipelines, ensuring projects are commercially viable and consumer-led. Identify emerging trends and convert them into profitable growth initiatives. Collaborate with cross-functional teams to ensure innovation is aligned to customer and consumer needs.Brand & Marketing Management Lead brand positioning, proposition development, and marketing initiatives. Develop and execute plans that increase awareness, engagement, and customer preference. Oversee packaging and brand identity to ensure consistency and market relevance. Monitor campaign and product performance to maximise return on investment.Commercial & Customer Support Partner with sales teams to support customer presentations, category reviews, and innovation discussions. Provide regular market updates, competitor intelligence, and actionable insights. Identify opportunities to strengthen customer relationships through category expertise and strategic recommendations.About You Previous experience within FMCG, ideally food or grocery manufacturing. A background in Category Management, Category Development, Consumer Insight, Shopper Marketing, or Category Marketing. Strong experience analysing market data and turning insights into commercial actions. Knowledge of retailer category management processes and range review principles. Experience supporting innovation, proposition development, and brand growth. Excellent presentation, communication, and stakeholder management skills. Strong analytical capabilities with advanced Excel and PowerPoint skills. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

The Senior Service Assurance Manager is a key role within D&T responsible for Service Management delivery assurance across their assigned D&T product, platform or infrastructure Tribe(s). Assigned to and embedded within the D&T Tribes your will provide the primary link between Service Management practices and Tribe members; this role ensures that Service Management practices are fully embedded, complied with and that the IT Services provided by the Tribe(s) are meeting the Service Levels required by the Business operations and it Stores. As an ambassador for Service Management, you will promote ITIL4, DevOps, and SecOps as complimentary frameworks, working with the various product and platform owners, squad leaders and their teams to support them to effectively balance velocity and throughput needs with the standardisation and risk reduction and operational stability achieved through adherence to the Service Management Practices. This role will proactively monitor performance levels, identifying trends, risks and issues and will work collaboratively with the relevant Tribe leaders and its members to develop Insights, establishing root causes, and planning and tracking the implementation of required improvement initiatives and interventions. The Senior Service Assurance Manager is accountable for the performance achieved by the assigned Tribe(s) and will be able to demonstrate the increased performance and maturity over time. This role requires regular engagement with Tribe leadership and key business stakeholders to understand current challenges and risks and to reinforce the value of Service Management practices ensuring alignment, buy in and sponsorship for improvements. • Assure the quality, performance and consistent adoption of Service Management practices across assigned Tribe's, ensuring service levels and business objectives are met., • Coach, train and support Tribe members on Service Management processes, procedures and SLA requirements, acting as an accessible point of contact for guidance., • Monitor compliance, throughput and performance trends, identifying risks, issues and improvement opportunities through insight-led analysis., • Lead root cause analysis and drive remediation actions for performance gaps, ensuring risks, issues and corrective actions are tracked through to completion., • Provide clear reporting and stakeholder communication, including Tribe leadership reviews, Service Management alignment, Major Incident updates and Post-Incident Review follow-through., • Strong Service Management expertise, with practical knowledge of ITIL4, DevOps and SecOps practices; retail experience would be a distinct advantage., • Proven experience improving Service Management processes, governance and compliance, with the ability to identify risks, root causes and opportunities for continuous improvement., • Strong analytical and data-driven decision-making skills, including monitoring service performance, SLA compliance, trends and operational risks., • Excellent communication, reporting and stakeholder management skills, with the confidence to influence senior leaders, manage challenging conversations and secure buy-in for change., • Solid understanding of IT infrastructure, operations and service management tools such as ServiceNow/Helix, Jira and Power BI, with the adaptability to work effectively in a fast-paced environment. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation, • Competitive holiday allowance with the option to buy more, • Discretionary bonus schemes linked to your performance and ours, • Strong pension and life assurance to help plan for the future, • Tailored induction and training to support your development from day one, • Exclusive perks and savings through our M&S Choices portal, • Market-leading family policies, including parental, adoption and neonatal leave, • 24/7 wellbeing support, including virtual GP access and mental health services, • One paid volunteer day a year to support a cause that matters to you We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-hybrid #LI-CC1 #hybridrole #J-18808-Ljbffr

HDR is currently seeking a Data Center Project Manager to join one of the largest, fastest-growing, and comprehensive TMT (Tech, Media and Telecom) practices in the industry. • Atlanta, • Austin, • Bellevue, • Boise, • Charlotte, • Chicago, • Columbus, • Dallas, • Denver, • Houston, • Kansas City, • Las Vegas, • Los Angeles, • Minneapolis, • Newark, • New York, • Omaha, • Orlando, • Pennington, • Phoenix, • Pittsburgh, • Portland, • Raleigh, • Sacramento/Folsom, • Salt Lake City, • San Antonio, • Walnut Creek, • London, • Manchester, • Glasgow HDR is looking for a project manager with experience in client development and delivery of data center projects. The candidate should have a proven record of successfully delivering data center and mission‑critical projects from upfront planning and pre‑design through detail design, construction support, and commissioning. This role also requires the ability to develop and secure work from a robust global client base, expanding HDR’s reputation within these markets. Responsibilities include managing multi‑disciplinary design teams from conception to completion, ensuring organizational focus and follow‑through, and collaborating closely with Regional Building Engineering Services Business Group Managers and the global TMT client management team. Some travel to client sites or other HDR offices is required. • Mentoring/Managing:, • Help grow a collaborative team that promotes career growth, high‑quality construction documents, client satisfaction, and mutual support., • Coordinate multidisciplinary design teams and manage workload through project development to completion., • Mentor, organize, and facilitate staff growth and mission‑critical staff recruiting and retention., • Marketing:, • Establish client relations and participate in marketing, design, and production meetings., • Assist Marketing and Business Development groups in developing fee proposals and scope of work documents., • Promote HDR through regular client interface., • Collaborate on development strategies, new business prospects, technical services, quality, and production methods and standards to achieve business group, regional, and company objectives., • Technical:, • Ensure product deliverables meet quality standards., • Manage and lead project teams to ensure successful project delivery and client satisfaction., • Control project quality, schedule, scope, and budget., • Handle forecasting, invoicing, and contract management., • Create vital proposal content including scope, schedule, and budget., • Assist HDR in interview preparation, presentations, and interview preparation., • Work cooperatively with local office leads, other business groups, technical directors, and marketing managers., • Perform other duties as needed., • Travel: Some travel to job sites or other HDR offices may be required., • Minimum of 5 years leadership experience in site programming, project planning, design, construction and/or commissioning., • Previous data center/mission‑critical experience at an architectural/engineering or engineering consulting firm is desired., • Strong desire to stay current with trends in the fast‑paced mission‑critical industry., • Ability to interact with various design teams and excellent organizational, project management, and communication (written and verbal) skills., • Working knowledge of Uptime Topology standards, ASHRAE TC 9.9, and ISO standards regarding PUE, CUE, and WUE., • Experience with Newforma Project Center and/or ProjectWise Document Management Software., • Excellent organizational and communication skills., • Strong motivation and professional initiative., • Client‑focused mindset., • Working knowledge of current industry standards., • Strong organizational and time‑management skills for handling multiple projects simultaneously., • Bachelor's degree in a related field., • 7 years related experience., • Minimum of 2 years project management experience., • Ability to interact with various design teams and strong organizational, project management, and communication skills., • Commitment to active participation in HDR’s employee‑owned culture., • Medical, dental, and vision coverage., • Short and long‑term disability, life insurance, and an employee assistance program., • Paid time away, parental leave, and paid holidays., • Retirement savings plan with employer match., • Employee referral bonus and tuition reimbursement. Expected compensation range for this position depends upon skills, experience, education, and geographic location: $110,950 – $206,050. (New Jersey: $95,000 – $198,125) At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer (https://www.hdrinc.com/equal-employment-opportunity-employer). We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. #J-18808-Ljbffr

Manchester UK, hybrid (60% office presence per year after onboarding period) RedCompass Labs are payments experts focused exclusively on payments modernization. Over the last 23 years, RedCompass Labs has delivered 500+ projects across the world’s major payments schemes and platforms, including ISO 20022, SEPA, Swift, the Real-time Payments Network, and FedNow, ISO 20022 migrations, and FIS OPF, Finastra GPP, and ACI Worldwide. Its flagship Payments Expert Agent is an AI solution purpose-built for the full payments modernization software development lifecycle. Trained on decades of deep payments expertise and more than 30,000 curated documents, the agent is certified to SOC 2 Type II. RedCompass Labs supports clients from offices in London, Warsaw, Brussels, Miami, Boston, Toronto, and Pune. For more information, visit www.redcompasslabs.com. Imagine reducing a 14-day financial analysis task to just 2 hours. At RedCompass Labs, we don't just imagine-we've built it. We're transforming the trillion-dollar payments industry through intelligent automation. At the heart of our mission is AnalystAccelerator.ai, our proprietary multi-agent AI platform built to accelerate complex analysis in global banking and compliance. We’re seeking AI Data Platform Lead to own the data foundation the Payments Expert Agent depends on. Reporting to our Head of AI Engineering, you'll own the ETL platform behind our internal payments knowledgebase and the benchmarking strategy that tells us whether our agents and knowledge are actually any good. You'll line manage our DevOps team, working in a regulated, high-stakes environment where the quality of what the agent knows is the product. You will own the data platform and evaluation capability that determine how good our AI products actually are: • Own the ETL data platform that services and maintains our internal payments knowledgebase - ingestion, transformation, refresh, and quality., • Ensure a steady flow of accurate, real-time data into our knowledge stores., • Own AI agent and knowledge benchmarking - defining the strategy and building the implementation that measures agent and retrieval quality., • Develop infrastructure strategy and implementation for AI product deployment., • Develop observability of AI agent and knowledge usage - strategy and implementation., • Own the strategy to productionise internally trained LLMs - taking models from research into deployable form., • Leadour SRE and Observability team We’re seeking a hands-on technical leader who can set direction and build the thing themselves when it matters. • Track record building and owning production data platforms - ETL/ELT at scale, not just pipeline contributions., • Financial services experience, or experience with other highly regulated data sources., • Experience with RAG and knowledge retrieval systems, including how retrieval quality is measured and improved., • Hands-on with LLM and agent evaluation - benchmarking, eval harnesses, and regression testing of non-deterministic systems., • Python experience, and comfortable in an Azure-native environment., • Experience setting technical strategy and seeing it through to implementation - across data, infrastructure, and evaluation., • Experience line managing a technical team, including DevOps or platform engineers, with the judgement to know when to delegate and when to go hands-on., • Comfortable operating where the data is the product - you understand that knowledge quality determines whether the agent is trusted., • Background in financial services, payments, or another regulated domain., • Experience productionising trained or fine-tuned models, including serving and monitoring., • Experience with data platforms deployed into client-controlled environments., • Data platform: Azure-native - Data Factory, Functions, storage, and orchestration tooling., • Retrieval & knowledge: RAG systems, vector and hybrid search, Azure AI Search, MCP servers., • Evaluation: benchmarking and eval frameworks for agent and retrieval quality., • Core:Python, Docker, GitHub Actions / Azure DevOps Work with real purpose. At RedCompass Labs, your projects carry weight beyond the delivery plan. Our work sits at the intersection of global financial infrastructure and some of the most important crime-fighting efforts in the world. Through our RedFlag Accelerator, we help financial institutions identify the financial traces of human trafficking and child sexual exploitation - and the data platform that powers our AI products is a vital part of making that possible. This is technical leadership with a genuine reason to care. A place where your judgement is trusted. RedCompass Labs is built on expertise, not hierarchy. As Lead of AI Data Platform, you will have real ownership of the platform and evaluation strategy - not a supporting role on someone else's programme. Your perspective will be sought, your decisions respected, and your contribution visible at the highest levels of the organisation. A team that genuinely invests in its people. We are committed to your development - not just your output. You will have access to a dedicated Career Development Manager, structured performance reviews, and a culture that encourages continuous learning. Whether you are an emerging technical leader building your foundation or an experienced practitioner ready for a more complex challenge, we will meet you where you are. A global community of specialists. With colleagues across London, Warsaw, Brussels, Toronto, Pune, and Miami, you will work alongside some of the sharpest minds in payments. Our engagements span institutions, geographies, and regulatory environments - no two projects are alike, and the breadth of exposure is consistently one of the things our people value most about working here. • Up to 10% of annual earnings as a personal performance bonus, • Life insurance, • Group Income Protection, • Health Insurance for you and your family, • Dental Insurance for you and your family, • Pension: the pension is currently 4% employer and 4% employee. You also have the option to increase your contributions to your private pension, if you wish., • 28 days annual holiday plus Public & Bank holidays, • 7 days of sick leave paid 100% per annum RedCompass Labs is committed to promoting and supporting a diverse and inclusive workplace, ensuring fair and equitable treatment for all. This fuels innovation and enables us to work better together with each other and for our clients. #J-18808-Ljbffr

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. You will be working with the world’s largest and most innovative Financial institutions to help them deliver on the upcoming market infrastructure transformation whether focussed on regulatory, technology or operations. You will have proven your delivery track record across Banking and be driven to build steady relationships across to provide value to our current and new clients. You will be ready for the challenge of helping to build a portfolio for the Invent brand, bringing your network and content credibility to bear. You will be typically partnering across one or more accounts. You will also be providing some thought leadership in key areas. As a Manager in the Invent Banking team, you'll help set the direction, driving forward the business, modelling our values and behaviours, and coaching and developing junior members of the team. Our people are flexible, and the scope of your role will vary with each project, in line with the breadth and depth of your experience. Our consultants are at the heart of delivering profitable outcomes in business and technology-oriented environments, working in a collaborative way with a broad range of clients to achieve their strategic goals. • Support the management and growth of one or more accounts across the entire Invent offering portfolio., • Pro-actively open new connections and bring the team with you to maximise impact on client., • Work with leading companies developing, prioritising and delivering the banking institutions of the future., • Design and lead streams of work whilst playing a role in Capgemini's growth through successful delivery, contributing to our offers and knowledge, as well as developing new business., • Identify and analyse problems and issues that may affect the successful delivery and adoption of our proposed solutions into the business., • Bring the right combination of style and substance, ensuring that the basics are right, whilst always focusing on we add value to our clients., • Work collaboratively in cross-functional teams to drive continuous business performance improvement As Part Of Your Role You Will Also Have The Opportunity To Contribute To The Business And Your Own Personal Growth, Through Activities That Form Part Of The Following Categories: • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & development – Training to support your career development and the skills demand within the company, certifications etc. You’ll have deep Banking and hands‑on Consulting experience and you’ll have novel points of view regarding the future of the industry. Ideally, you will have covered more than one area within banking such as payments. You Should Have Practitioner Knowledge Of Banking And Ideally Broad Cross Asset Class Experience Of Products Gained From Industry Roles (for Example As Product Controller) And In Addition One Or More Of The Following: • Experience implementing regulatory changes across Banking across the front/middle and back office in capacity of PM, analyst or change expert., • Experience across consultancy or banking firm in retail banking, private banking, wholesale banking, investment banking, market infrastructure and financial technology., • Knowledge of changes in financial services regulation., • Understanding of 3 lines of defence and how data and controls are executed., • Experience in developing and executing the technology roadmap in a banking environment (including views on digital/AI/Cloud/DLT and crypto)., • Hands‑on experience of the quant model life cycle and an understanding of how it could be optimised., • Knowledge and experience of ESG is highly advantageous., • Experience in people management and proven ability to nurture and develop individuals., • Proven ability to be successful in a matrixed organisation and to enlist support and commitment from peers in developing, selling and delivering consulting solutions., • Currently working in a major Consulting firm, and/or in industry but having a Consulting background., • Experience of proposition building and delivery., • Business development - utilising a combination of the organisation’s broader pre-existing relationships, company relationships and your own network, you’ll be capable of generating consulting revenues. At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini Is Proud To Be a Disability Confident Employer (Level 2) Under The UK Government's Disability Confident Scheme. As Part Of Our Commitment To Inclusive Recruitment, We Will Offer An Interview To All Candidates Who: • Declare they have a disability, and, • Meet the minimum essential criteria for the role. Please opt in during the application process. We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone’s access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real. | www.capgemini.com #J-18808-Ljbffr

Booking.com in Manchester is seeking a Senior Product Manager to lead ML-powered capabilities for the Trips vertical, defining strategy and long-term vision to move faster and improve customer experience. You will be the primary liaison between Data & AI and the Trips product organization, collaborating with engineering, data science, and business leaders to identify high-impact opportunities across attractions, flights, and ground transport. #J-18808-Ljbffr

Global Grade - CAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.ROLE DETAILSAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.SBU - InventCU - Business TechnologyGlobal Grade - CAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEOur Full Stack Engineers sit within Digital Excellence, part of the Business Technology practice in Capgemini Invent, which leads digital transformation projects across Capgemini. We are a new and dynamic community that values innovation, professional development, and the ability to make a real difference for our clients. We work in diverse multi-disciplinary teams, hand-in-glove with our clients.Our Java Full Stack Engineers are responsible for creating the visions of our clients and driving better business outcomes. They are tasked with building cutting-edge digital solutions for our clients, combining a clear understanding of business value and a consultative approach to make the difference. They will be able to work on a vast variety of projects and get exposure to a variety of technology such (but not exhaustively) NodeJS, Java, Kotlin, Spring boot framework, RESTful microservices, NoSQL databases.In your role as a Senior Consultant, you will also be expected to play a role in leading our Engineering community and projects. This will involve managing team members, engaging with stakeholders, and assisting with recruitment efforts.RoleAs part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: • Leadership – People/line manager, stakeholder management and communication, recruitment, etc., • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & development – Training to support your career development and the skills demand within the company, certifications etc.YOUR PROFILETo Be Considered For This Position You Must Hold Active SC (Security Check) Clearance, Or Be Eligible To Gain This Level Of Clearance. You Will Also Have, • 5+ years experience of building microservices with Java (Spring Boot), • Experience using JavaScript/Typescript to build fronted web applications using React, HTML and CSS, • Experience using version control software - Git, • Experience using online version control tools - GitHub, GitLab etc, • Experience using Docker, Docker Compose, • Experience with CI/CD (Gitlab, GitHub, Jenkins), • Experience with cloud technologies such AWS or Azure, • Experience working in an agile team environment, • Strong soft skills including time and risk management, problem solving, and leading with empathyDesirable, • Familiarity using Infrastructure as Code tools such as Terraform, • Familiarity building and integrating with NoSQL database (familiarity with MongoDB is preferred) or SQL databases such as Postgres, • Familiarity with web standards, accessibility, and development best practiceBonus, • Building microservices in C#, • Experience building solutions that integrate with LLMs using tools such as Vercel AI, Langchain etc., • Using the GOV.UK Design System and using NunjucksWhat You'll Love About Working HereWe are delighted to have received “Glassdoor Best Places to work UK’ accolade for 4 consecutive years. To see what it’s like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers engineers a culture of learning, ownership, and focus on value., • You’ll gain exposure to high-profile transformations and gain hands‑on exposure to leading technologies., • Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client’s outcomes., • Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought‑leadership, share knowledge and build capabilities that will help us and our clients to succeed., • We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients., • There are monthly team drinks, and it’s a chance to connect face‑to‑face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.NEED TO KNOWAt Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.We are a Disability Confident EmployerCapgemini Is Proud To Be ADisability Confident Employer (Level 2)under The UK Government’s Disability Confident Scheme. As Part Of Our Commitment To Inclusive Recruitment, We Will Offer An Interview To All Candidates Who, • Declare they have a disability, and, • Meet the minimum essential criteria for the role. Please opt in during the application process.CSRWe’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.About CapgeminiCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. #J-18808-Ljbffr

JOB SUMMARYJob Title: Digital Tagging and Tracking ManagerCompany: Agility GWGLocation: Warrington/ManchesterSalary: 55,000 - 75,000Date Posted: 2025-11-18Apply:View / ApplyJOB DESCRIPTIONWe are seeking a strategic leader who oversees the entire data collection and measurement framework for an organisation's digital ecosystem. This position is responsible for defining the long-term tagging strategy, managing the team of specialists, and ensuring data integrity and governance. The manager acts as the primary point of contact for stakeholders, translating complex business objectives into a clear, actionable data strategy that empowers data-driven decisions across the company.Responsibilities:Strategic Leadership: Define and own the overall digital tagging and tracking strategy, ensuring it aligns with key business objectives and marketing goals.Team Management: Lead, mentor, and manage a team of Digital Tagging and Tracking Specialists, providing guidance, support, and professional development opportunities. Experience with Engagedly desirable but not required.Data Governance & Quality: Establish and enforce standards for data governance, ensuring data quality, consistency, and compliance with privacy regulations (e.g., GDPR).Stakeholder Management: Collaborate with senior leadership, marketing directors, and product teams to gather requirements, communicate progress, and provide strategic recommendations based on data insights.Architecture & Roadmap: In conjunction with CRXO management - Design and maintain the technical architecture for the tagging system, including the data layer, and develop a long-term roadmap for tracking initiatives.Vendor & Tool Management: Evaluate and manage relationships with external partners and vendors for analytics and tag management tools.Skills & ExperienceTechnical Skills:Tag Management Systems (TMS): Deep expertise and a proven track record of managing and scaling a TMS - Google Tag Manager including GTM server-side required.Analytics Platforms: In-depth knowledge of web and app analytics platforms like Google Analytics 4 (GA4) and Quantum Metric (QM), including advanced configurations and reporting.Web Technologies: A strong technical foundation in HTML, CSS, JavaScript, and Node.js with the ability to review code and guide developers.Data Systems: Experience with data warehousing, APIs, and data modelling (e.g., BigQuery).Troubleshooting: Advanced troubleshooting skills to diagnose complex data and implementation issues.Leadership & Strategic Skills:Team Leadership: Proven experience leading and managing a technical team.Strategic Thinking: Ability to translate high-level business goals into a detailed, executable strategy.Communication: Exceptional communication and presentation skills to effectively convey complex technical and strategic concepts to both technical and non-technical audiences.Project Management: Strong project management and organizational skills to oversee multiple large-scale initiatives.ABOUT THE COMPANYAgility Resourcing provides specialist Financial, Human Resources, and Accountancy Talent on a National basis. Established in 2009, we had one goal to simply be the very best at what we do. We are proud that to date over 92% of our business comes through recommendations. Understanding your personal motivators, values and requirements is essential for us to assist you in your next career move. As we work and live in the areas we cover, meeting us is easy. Our highly experienced specialist teams recruit for a wide range of clients from ambitious SMEs, AIM Listed, PLC businesses and Accountancy Practices We will help you fulfill your ambitions - whether you are a candidate looking for your next career move, or a client seeking the talent your organisation needs to grow. Our united determination has enabled us to achieve statistics we are very proud of. To date across our divisions we are proud that we support an average of 67% of candidates we have met in achieving their career goals. Our goal is simple - you recommend us

Job Title: Regulatory Compliance Manager Reporting to: MLRO Alternate Reporting: CEO Department: Compliance Location: UK The Regulatory Compliance Manager will embed regulatory requirements into the day-to-day operations of each business area at ACE Money Transfer, working directly with Product, Operations, Customer Service, Technology, Marketing and the Agent Network to translate the FCA Handbook, the Payment Services Regulations 2017, the Money Laundering Regulations 2017 and other applicable regulation into practical policies, procedures and controls. The role is responsible for horizon scanning regulatory change, partnering with business owners to close gaps between what the rules require and how the business actually operates, and building lasting compliance capability within each team rather than relying solely on second line assurance to catch issues after the fact. The Regulatory Compliance Manager will work closely with the MLRO, Compliance Assurance and Legal teams to ensure regulatory obligations are owned and understood at the point where decisions are made. • Monitor regulatory developments from the FCA and other relevant bodies, and assess their impact on ACE's products, corridors and customer journeys., • Maintain a regulatory change log mapping new and amended requirements to the business areas they affect, and track implementation through to completion., • Translate complex regulatory text into clear, practical requirements that business owners can act on., • Act as the day-to-day regulatory compliance partner for assigned business areas, embedding requirements into existing processes, systems and ways of working rather than adding compliance as a separate step., • Work with process owners to identify where current controls fall short of regulatory expectations and agree practical, proportionate fixes., • Support business areas in designing new products, journeys and processes so that regulatory requirements are built in from the outset., • Draft, review and maintain compliance policies and procedures that reflect current regulatory requirements and ACE's operating model., • Ensure policies are genuinely operationalised into business-as-usual activity, working with process owners to update SOPs, job aids and system workflows as regulation evolves., • Review new products, campaigns and customer communications for regulatory compliance, including financial promotions, Consumer Duty and regulatory requirements, before launch., • Develop and maintain a risk-based Compliance Monitoring Plan covering the business areas and regulatory requirements this role is responsible for embedding., • Schedule and carry out periodic monitoring reviews to confirm embedded controls continue to operate effectively between formal Compliance Assurance review cycles., • Report monitoring findings to business owners and senior management, and track remediation of any gaps identified through to closure., • Design and deliver targeted regulatory training for different business areas, tailored to the risks and requirements relevant to their role., • Provide day-to-day regulatory advice and interpretation to business stakeholders on new initiatives, queries and edge cases., • Build regulatory awareness and a culture of compliance by design across the business, rather than compliance as an afterthought., • Track the progress of embedding activity across business areas and report to senior management on outstanding gaps and remediation timelines., • Escalate embedding gaps or emerging non-compliance risks promptly, and coordinate remediation plans with business owners., • Liaise with the Compliance Assurance and Internal Audit teams to validate that embedded controls are operating effectively in practice., • Bachelor's degree in Law, Business, Finance, or a related discipline., • Minimum 5-7 years of experience in a regulatory compliance, compliance advisory or compliance business partnering role within a regulated financial services environment; payments, e-money or money remittance experience is a strong plus., • Proven track record of embedding regulatory requirements into operational processes and working directly with business teams to close compliance gaps., • Strong knowledge of the FCA Handbook (particularly SYSC, DISP and the Principles for Businesses), the Payment Services Regulations 2017, and the Money Laundering Regulations 2017., • Good working knowledge of the Consumer Duty and Vulnerable Customers guidance, and how they apply to a cross-border payments business., • Ability to translate complex regulatory requirements into practical, proportionate guidance that business teams can implement., • Strong stakeholder management and influencing skills, with the ability to build credibility and trust with teams at all levels of seniority., • Excellent written and verbal communication skills, including experience designing and delivering training., • Self‑motivated, highly organised, and able to manage multiple business relationships and priorities at once., • Experience in a fintech, data‑driven or highly automated environment would be a plus., • Experience designing and maintaining a risk‑based compliance monitoring plan within a regulated financial services environment. ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile #J-18808-Ljbffr

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Join our Enterprise Data & Analytics (EDA) Financial Services team and be part of the future of AI consulting. We are redefining how organisations adopt and scale AI, moving beyond experimentation to embedding agentic systems, human‑AI workflows and data products into every aspect of how they operate, compete, and create value. We are looking for experienced Data & AI leaders who combine AI technical expertise and commercial acumen to shape enterprise‑wide transformation. You will lead client engagements from strategy through to execution that combine modern data platforms, semantic architectures and agentic AI solutions to deliver measurable business value, whilst contributing to the growth of our EDA Financial Services practice. This role is for a programme leader with genuine technical depth - not a solution architect, and not a pure strategist. You will own complex, multi-workstream data and AI programmes for major Financial Services clients: the client relationship, the commercials, the delivery and the team. You will need enough hands‑on background to challenge an architecture decision credibly, and enough consulting judgement to hold a boardroom. You will not be building the architecture yourself. You will work across retail and commercial banking, insurance and capital markets, on problems where the value is clear and the constraints are real - credit decisioning, underwriting, claims, KYC and AML operations, complaints handling and trade surveillance, alongside the data foundations underneath them. You will be expected to operate fluently within the regulatory environment that shapes AI delivery in Financial Services. We Make AI Useful. You will own the commercial and value agenda - making sure the AI we build is worth building. • Acting as a trusted advisor to executive and C‑suite stakeholders, shaping AI strategy, investment cases and roadmaps, and being the person the client escalates to when the programme is under pressure, • Owning the business case end to end: defining the value, agreeing the measurement approach with the client’s finance and risk functions, and being accountable for the benefits actually landing, • Making the difficult trade‑off calls - build versus buy, platform choice, delivery sequencing, and where technical debt is acceptable and where it is not We Make AI Usable. You will lead the human‑centred design of AI solutions around the needs of users and the way organisations operate. • Translating business and regulatory problems into AI‑enabled products, agentic workflows and intelligent decision platforms, with defined user needs, business outcomes and success metrics, • Designing operating models that integrate people, AI agents and business processes - including role redesign, human‑in‑the‑loop controls, and the change strategy that makes adoption stick, • Partnering with business, product and engineering leaders to embed AI into customer journeys, colleague experience and operational decision‑making at enterprise scale We Make AI Reliable. You will set the technical direction and hold the delivery to account, without designing it yourself. • Directing the design of AI‑ready data foundations, platforms and semantic layers that provide trusted business context and reliable access to enterprise information, and holding your architects to account on those decisions, • Assuring agentic architectures - interrogating how agents interact with enterprise systems and people, where they fail, how failure is detected, and what the cost curve looks like at scale, • Establishing the governance, security, responsible AI and operational practices required to run AI in production under regulatory scrutiny As part of your role, you will be expected to contribute to the business and your own personal growth, through activities that form part of the following categories: • Business Development - Leading proposals, RFPs, bids, proposition development, client pitches and Thought leadership that positions the organization at the forefront of modern Data & AI consulting., • Internal contribution - Supporting practice development through offering development, recruitment, campaign development, internal think‑tanks, whitepapers, operational excellence and capability building across Data, AI and Agentic AI., • Learning & Development - Continuously developing your own expertise in emerging data and AI technologies and consulting leadership through training, certifications and applied innovation, while fostering a culture of continuous learning across the practice. We are looking for a T‑shaped leader: broad enough to run an enterprise programme end to end, and deep enough in data and AI to be a genuine peer to the engineers and architects you lead. What matters most is your ability to connect business problems, regulatory constraints and technology into outcomes clients can actually operate. The essential criteria below are what we screen against, and we expect candidates to meet all of them. The desirable experience that follows is genuinely a bonus - strong candidates will have several, and nobody has all of them. We value diverse backgrounds, perspectives and experiences, and unless stated otherwise these criteria can be evidenced in any sector. • Programme leadership at scale. You have led complex, multi-workstream data or AI programmes with teams, and have been personally accountable for the outcome - not for a workstream within someone else’s programme., • AI delivered into production, not just piloted. You can describe at least one AI or advanced analytics capability you took from concept into live operational use, including what went wrong along the way and how you dealt with it., • Financial Services experience. Experience delivering for banking, insurance or capital markets clients, with a solid working understanding of how these businesses operate, what regulation means for them and what actually drives value. You can translate business requirements into delivery that produces measurable outcomes., • Technical credibility. Sufficient hands‑on background in data engineering, data platforms, machine learning or Generative AI to be a genuine peer to your architects and engineers. You should be able to explain, without notes, how a RAG architecture fails in production and what you would do about it., • Team leadership. Experience leading and coaching consultants, engineers or architects within your programme, and building an inclusive, high‑performing team culture people want to stay in., • Consulting and commercial track record. Experience in a consulting or senior client‑facing environment advising executive stakeholders and presenting to client governance boards, with a demonstrable record of originating and selling work., • Hands‑on delivery experience with one or more major cloud and data platforms - Databricks, Microsoft Azure, AWS, GCP or Snowflake - and familiarity with the wider AI ecosystem including OpenAI, Anthropic and Google, • Experience designing semantic layers, data products or knowledge platforms that serve both analytics and AI consumers, • Experience shaping agentic architectures - how AI agents interact securely with enterprise systems, data platforms, business processes and human decision‑makers, • Practical experience of responsible AI in production: model evaluation, lineage, monitoring, bias testing, privacy and risk frameworks, • Published thought leadership, conference speaking or a visible market profile in Data and AI As a Senior Manager, you will have the opportunity to work at the forefront of AI and analytics innovation, contributing to cutting‑edge projects that shape industries. Your leadership will make a tangible impact on clients’ digital transformations while advancing your own career in a collaborative and inspiring environment. We are delighted to have received the “Glassdoor Best Places to work UK” accolade for 4 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page At Capgemini we don’t just believe in inclusion, we actively work to make it a reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini Is Proud To Be a Disability Confident Employer (Level 2) Under The UK Government’s Disability Confident Scheme. As Part Of Our Commitment To Inclusive Recruitment, We Will Offer An Interview To All Candidates Who • Declare they have a disability, and, • Meet the minimum essential criteria for the role. Please opt in during the application process. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real. | www.capgemini.com #J-18808-Ljbffr

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, models, or experiments. We’re the thrill of discovering a hidden attraction. The ease of catching the right flight. The confidence of seamless ground transport. Through our products, partners, and people, we empower everyone to experience the world. This role is based in Manchester, UK. Our Trips marketplace spans attractions, flights, and ground transport, and we are investing heavily in Data & AI to unlock the next generation of customer and partner value across these verticals. powers many of Booking.com’s most impactful machine-learning capabilities. As a Senior Product Manager, you will play a critical role in expanding the impact of our Data & AI products across the Trips domain. You will define strategy and long-term vision for ML-powered capabilities that enable Trips product teams to move faster, make better decisions, and deliver step-change improvements in customer experience and marketplace performance. You will act as the primary liaison between Data & AI and the Trips product organization, serving as a trusted partner to senior product and business leaders. You will bring deep ML domain expertise, consult closely with product teams, and collaborate on identifying and shaping high-impact AI-driven opportunities across attractions, flights, and ground transport. This is a senior individual contributor role. You will be expected to operate with high autonomy, drive strategy and alignment at scale, and influence without direct people management. • Defining the 1–3 year ML product vision, KPIs and strategy for Trips ML capabilities in collaboration with senior product managers in the Trips verticals., • Acting as the primary ML & AI partner to Trips product teams, ensuring ML capabilities are aligned with customer needs and business objectives., • Identifying, shaping, and prioritizing high-impact ML and AI opportunities across attractions, flights, and ground transport., • Providing ML domain expertise and advisory support to product and business leaders, including feasibility assessment and solution design., • Consulting and brainstorming with product teams to co-create ML-powered product improvements and new experiences., • Driving stakeholder alignment across Marketplace Data & AI, Trips, Engineering, Data Science, and Commercial teams., • Educating stakeholders on the capabilities, trade-offs, and responsible use of ML and AI., • Mentoring and coaching (Senior) Product Managers on ML strategy, problem framing, and ML-driven product thinking., • Analyzing outcomes, sharing learnings, and building a strong knowledge base to inform future product decisions., • 6+ years of product management experience working on complex, high-scale digital products., • Strong experience with Machine Learning, personalization, recommendation systems, and applied AI., • Proven ability to influence outcomes without direct ownership of delivery teams or P&L., • Strong technical understanding and systems thinking., • Experience partnering closely with engineering, data science, and business stakeholders., • Strong data literacy and experience making data-informed decisions., • Excellent communication, stakeholder management, and strategic storytelling skills., • Customer-focused mindset with a passion for solving real user problems., • Opportunity to shape the ML strategy for Trips at global scale, impacting millions of travelers., • A high-impact principal IC role with visibility, autonomy, and strategic influence., • Competitive compensation, bonuses, and stock potential., • Flexible hybrid working, generous leave, and world-class learning opportunities., • A beautiful sustainable Campus in Manchester, that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office, • Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers, • Free access to online learning platforms, development and mentorship programs, • Global Employee Assistance Program, free Headspace membership Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone.” We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the interview process. Please contact us to request adjustments. • The interview process will entail a total of 3 interviews, all conducted via Zoom video conferencing., • This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position. #J-18808-Ljbffr

Job Title: Naimuri - Technical Lead Job Location: Salford Quays, Manchester Job Type: Permanent - Fulltime Job ID: SF19008 We can offer you the chance to help make the UK a safer place through innovation, working in partnership with government and law enforcement organisations on some of the most challenging data and technology problems out there. We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to building an inclusive, safe and supportive environment that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment process. We're approaching our tenth birthday and have gone from being a little-known tech start-up to creating our very own community at the heart of the tech and digital epicentre of the UK - Greater Manchester. We also have a significant presence in the South West (Malvern/Cheltenham), where this role will be based. 'nai' meaning 'not' 'muri' meaning 'overburden' These principles apply to every aspect of an organisation from technology, process and infrastructure, through to people, culture and leadership. This means that we empower our teams to do what they think is the right thing, giving them the skills and confidence to explore new ways of working, and to create a bias-free environment, where all our people feel comfortable collaborating to deliver the finest ideas and solutions in an agile environment. Our business is focused on 4 cornerstones, which shape and underpin the way in which we go about work and treat each other. These are: Wellbeing, Empowerment, Perpetual Edge and Delivery. People and culture are at the heart of Naimuri, so that collectively, we can realise our mission of 'making the UK a safer place to be'. Working on a variety of projects that range in length from a few weeks to 5+ years, the role of a Technical Lead is to own the overall technical solution, and guide the technical delivery of a project, with the key aim of reducing risk and improving project outcomes. You will act as the primary technical point of contact for the customer and other stakeholders (partners, suppliers, Naimuri management). Your responsibilities include solutions architecture and delivery roadmap, along with supporting the customer in decision making. You will engage regularly with other technical leads across the company, both seeking and providing support. This will include time allocated to individual projects, as well as wider engagement. Here are some things we’ve worked on recently that might give you a better sense of the kind of work you could be leading on: • Building a data analytics tool using a Neo4J graph database., • A DevOps platform to support 3000 users., • Processing digital forensic data to enable search and insight generation., • A search and reporting system backed by an ElasticSearch cluster., • A custom workflow tool using Camunda, with a React/TS front-end, • An AI assurance capability, • Orchestrating a data pipeline and designing specialist metrics for the evaluation of the performance of LLMs in different contexts., • Understands the technical aspects of the project and the wider customer business model., • Solution architecture, including security, availability, observability, scalability, performance, reliability, and cost-efficiency., • Ensures team members understand and adhere to project standards for quality, documentation, techniques and tools., • Identifies, escalates & manages technical risk with Team Manager and/or Delivery Lead., • Supports Delivery Lead and Product Owner with backlog prioritisation., • Seen as a role model and mentor by the team., • Actively drives and enhances Agile project workflows by contributing valuable insights during stand-ups, retrospectives, and other key ceremonies to accelerate team performance and continuous improvement., • Provides input for longer term technical roadmaps., • Challenges detail design choices within the team., • Leads reviews on others’ designs. You will be working closely with our development teams who are responsible for the following: • Designing, implementing, documenting, and maintaining software solutions., • Full stack development using Front End technologies such as React, integrating AWS services and open source tooling, using a variety of different databases (e.g. MongoDb or ElasticSearch) and developing in Java, TypeScript or Python., • Integration of AI into data processing and user workflow systems., • Working with our Platform Engineers to help manage and maintain their own infrastructure e.g. Kubernetes, • Building and adding to automated delivery pipelines (using GitLab). Naimuri pays competitively within the industry based on your role's base location rates. The salary for this position is dependent upon your experience. We assess seniority relative to the team at Naimuri during the interviewing process. A full time working week is 37.5 hours and you have flexibility over when you give that time. We also offer part-time working which can be discussed during the recruitment process. Our core hours are 10:00am - 3:00pm and our office hours are between 7:30 and 18:00 Monday to Friday. Most teams have agreed 'in office' days to enable collaboration. You may also be required to attend a local customer site regularly or on occasion to travel to other customer sites in the UK or the Naimuri office in Greater Manchester. • Flexible/Hybrid working options, • A performance bonus, • Company bonus, • Pension matched 1.5x up to 10.5%, • AXA group 1 medical cover, • Personal training budget, • Holiday purchase/buy-back scheme, • Cycle to work scheme, • Car benefit scheme We want to ensure that you feel comfortable and confident when interviewing with us. To help you prepare, our recruitment team will discuss the process in more detail with you when you apply. We are happy to support any accessibility or neurodiversity requirements. #J-18808-Ljbffr

GHG is a UK loss adjusting company with offices in Southampton, Halifax, Doncaster and Enniskillen. We provide high-quality solutions to claim situations. Trading for over 30 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims. The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits. The Subsidence Regional Manager will be responsible for managing a team of Subsidence specialists, ensuring the efficient and effective handling of subsidence claims, and maintaining strong relationships with clients and stakeholders. The ideal candidate should possess excellent leadership skills, in-depth knowledge of subsidence claims management, and a proven track record in achieving operational targets. • Lead, motivate, and manage a team of subsidence specialists to ensure high performance and achievement of goals., • Provide guidance, training, and mentoring to team members, fostering a positive and collaborative work environment., • Set clear performance expectations, conduct regular performance evaluations, and address any performance issues or development needs., • Oversee the end-to-end management of subsidence claims within the assigned region, ensuring adherence to company policies and regulatory requirements., • Review and evaluate complex claims to determine coverage, liability, and appropriate settlement strategies., • Provide technical expertise and guidance to claims specialists on complex or escalated cases., • Collaborate with internal and external stakeholders, such as insurers, underwriters and risk assessors, to assess risk factors and develop effective claims strategies., • Monitor and analyse key performance indicators (KPIs) to drive operational efficiency, identify areas for improvement, and implement corrective actions as needed., • Conduct regular audits and quality assurance checks to ensure compliance with established standards and protocols., • Develop and implement best practices and standard operating procedures to streamline claims processes and enhance customer satisfaction., • Establish and maintain strong relationships with clients, brokers, and other external stakeholders within the region., • Serve as the primary point of contact for escalated client inquiries or concerns and proactively address any issues to maintain client satisfaction., • Collaborate with business development teams to identify opportunities for expanding client relationships and promoting the company's subsidence claims services., • Prepare regular reports on claims activities, performance metrics, and regional trends for management review., • Analyse data and trends to identify areas for improvement, develop strategic initiatives, and make recommendations for process enhancements., • Bachelor's degree in a related field (e.g., insurance, risk management) is preferred., • Proven experience (5+ years) in subsidence claims management, preferably in a supervisory or managerial role., • Strong knowledge of subsidence principles, investigations, and repair techniques., • Familiarity with relevant insurance policies, regulations, and industry standards., • Excellent leadership and people management skills, with the ability to inspire and motivate a team., • Strong analytical and problem-solving abilities, with the capacity to make sound decisions in complex situations., • Exceptional communication and interpersonal skills, with the ability to effectively interact with clients, stakeholders, and team members., • Results-oriented mindset with a focus on achieving operational targets and delivering high-quality services., • Proficient in using claims management software and other relevant tools., • Willingness to travel within the assigned region as required., • Discretionary company bonus, • Car Allowance or Company Car, • 25 days annual leave, rising to 27 days at 3 years’ service and 30 days at 5 years’ service, • Additional one day for your birthday, • 5 % Contributory Pension, • Private Health Care, • Death in Service, • Long Service Awards, • Perk Box, • EAP, • Enhanced maternity, adoption, paternity and sick pay, • Electric Vehicle scheme (after induction), • Cycle 2 work scheme, • Holiday purchase scheme, • Career development and progression opportunities, • We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make us a great place to work. #J-18808-Ljbffr

Description At Amazon Devices & Services, we imagine the future, and then create it. Join brilliant minds to build new categories of technology that become part of everyone's everyday life. Together, we create connected experiences that transform lives, communities, and the world with our work. Description At Amazon Devices & Services, we imagine the future, and then create it. Join brilliant minds to build new categories of technology that become part of everyone's everyday life. Together, we create connected experiences that transform lives, communities, and the world with our work. The Senior Site Technical Manager (STM) is responsible for qualification and validation of assembly, test, and pack out processes for Amazon’s Devices Products in a multi-product, automation-focused factory. STMs troubleshoot and resolve technical, material, and process issues, oversee assembly and packout processes, drive cost, process, and yield improvements. STMs apply lean methodologies, support site acceptance testing (SAT), and DFx (Design for Automation, Manufacturing, Cost). STMs work closely with Amazon’s Contract Manufacturer (CM) and Amazon’s product design and automation engineers. • Lead, Identify, Expedite, and Resolve all technical, operational, material, and quality compliance issues for product final configuration and packout processes in the supplier factory;, • Ensure the CM’s consistent execution of factory, assembly, and packout processes to meet established quality protocols;, • Review and approve the CM engineering team’s standard operating procedures, assembly process, line qualification, line balancing, process yield improvements;, • Identify required assembly & test fixtures for new and existing products;, • Identify and drive continuous quality improvement and cost reduction goals. The STM will be actively engaged in managing the factory and its processes to ensure products are packed out on time and at or above the high Amazon quality bar. The STM will be on the factory floor working with suppliers and operators, monitoring the performance of packout lines, and identifying ideas for continuous improvement. As new programs are introduced to the site, the STM will play a key role in identifying the quality and manufacturing processes to aid in scoping work and cost. And as issues arise, the STM will be the key leader to bring together all the technical resources needed to quickly diagnose, triage, contain, fix, and restore services to enable the site to meet its on-time delivery goals. Device Postponement Operations (DPO) is Amazon Lab126’s team responsible for in-region postponement, customization, and pack-out of Amazon’s innovative devices. We finalize the assembly of devices using automated assembly and pack-out lines so that Amazon can customize products to meet just-in-time demand. We enable Amazon to deliver very quickly to our customers the right configuration of a product at low cost and high quality. Amazon’s Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Lab126 have produced groundbreaking devices like Fire TV, the Echo Family of products, and Astro. We deliver delightfully unique Amazon experiences, giving customers instant access to everything, digital, or physical. • Bachelor's degree in Industrial, Mechanical, Civil Engineering or other related discipline, • Manufacturing knowledge and relevant work experience in Supplier Quality, Product Quality, or Product Reliability, • National Examination Board in Occupational Safety and Health (NEBOSH) National General Certificate or Diploma, • Demonstrated experience with lean and quality concepts, tools, and methods such as 8D, DOE, COE, FMEA, fishbone diagrams, 5Whys, etc., lean-six sigma and kaizen events, • Experience as on-site lead for high-volume manufacturing and packout, leading issue resolution, and assembly and process development and qualification, • Master’s degree in Industrial, Mechanical, or Mechatronics, • Technical PM or Operations PM experience as on-site lead for high-volume manufacturing and packout, leading issue resolution, and assembly and process development and qualification, • Several years’ experience in operations, working with and managing OEM/CM suppliers, throughout the product life cycle from Concept to EOL Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon UK Services Ltd. Job ID: A10403293 #J-18808-Ljbffr

Join beqom — where tech meets impact beqom is a high-growth B2B SaaS company that provides industry-leading tools for pay equity and transparency, compensation, and performance management. Trusted by some of the world’s most respected companies, beqom enables HR and business leaders to navigate global compliance and make smarter pay decisions that attract, retain, and motivate top talent. Founded in Switzerland and serving clients worldwide, our powerful, enterprise-ready products are fuelled by beqom pay intelligence. We are looking for an experienced and pragmatic GRC Manager to build, own, and continuously strengthen beqom’s governance, risk, and compliance function. This role will ensure that beqom operates with a robust, scalable, and commercially effective GRC framework across our international footprint — while meeting the expectations of enterprise customers in highly regulated sectors, including banking and financial services. Reporting to the Head of Legal, you will own the company’s compliance governance model, working closely with Legal, Security, Product, Engineering, Finance, People, and Go-to-Market teams. The role combines strategic ownership with hands‑on execution, and will be central to reinforcing trust with customers, partners, auditors, and other external stakeholders. • Design, implement, and evolve the company’s global compliance framework across all relevant jurisdictions., • Establish and maintain policies, standards, controls, governance forums, and reporting routines., • Lead enterprise‑wide compliance risk assessments and maintain the compliance risk register., • Define monitoring, testing, and issue‑management processes to identify, elevate, and remediate compliance gaps., • Provide regular reporting to the Head of Legal and executive team on compliance risks, incidents, trends, and remediation progress., • Oversee the company’s compliance approach to data protection and privacy requirements — including GDPR and other applicable privacy obligations — in partnership with Legal and Security., • Ensure the organisation can demonstrate accountability through proportionate documentation, reporting, and governance., • Support regulatory‑readiness activities and coordinate external inquiries where relevant., • Act as the senior GRC lead for customer due diligence, regulated‑sector questionnaires, control reviews, and audit requests., • Support strategic deals by addressing compliance, governance, and assurance requirements from enterprise customers, especially in banking and other regulated sectors., • Partner with Sales, Solution Advisory, Security, and Legal to strengthen trust materials and compliance positioning., • Build and oversee the compliance aspects of third‑party risk management — including vendor assessments, subprocessors, outsourcing controls, and ongoing monitoring., • Ensure the company’s control environment supports the expectations of financial‑services clients regarding resilience, oversight, and risk management., • Partner with Security and Operations on incident governance, escalation, and post‑incident remediation tracking., • Oversee GRC readiness for external assurance frameworks and certifications, including SOC 2, ISO 27001, and related control programmes., • Coordinate internal and external audits and ensure effective follow‑through on findings and corrective actions., • Maintain evidence, documentation, and policy governance required to support customer and audit assurance., • Provide compliance input into new products, AI‑related use cases, commercial initiatives, customer contracts, and market expansion plans., • Deliver practical training and awareness programmes to embed a strong culture of compliance and accountability., • Advise leaders on how to balance compliance rigour with operational scalability and business growth., • Proven experience in a GRC, compliance, risk, governance, or regulatory assurance role., • Experience in a B2B SaaS, fintech, regtech, payments, or other technology environment serving regulated customers., • Demonstrated success building or scaling a compliance or GRC function in an international company., • Strong working knowledge of privacy, control frameworks, policy governance, audit coordination, and third‑party risk management., • Experience supporting enterprise customer due diligence and audits., • Strong judgement and stakeholder management skills — comfortable engaging at senior and executive level., • Ability to operate strategically while remaining hands‑on., • Experience working with banking, financial‑services, or insurance‑sector customers., • Familiarity with DORA, EBA outsourcing expectations, or equivalent financial‑sector third‑party governance requirements., • Experience with SOC 2, ISO 27001, and related assurance frameworks., • Experience across both Europe and the US., • Relevant certifications such as CIPP/E, CRISC, CRCM, CISSP, or ISO 27001‑related credentials., • Your career, your design. Unleash your ambition in our dynamic, autonomous environment., • Drive meaningful change. Build a fairer future for every employee by joining a market leader that is improving the world of work., • Belong to something bigger. Collaborate with a passionate, diverse and talented team around the globe. #J-18808-Ljbffr

This is a unique opportunity to work alongside the UK General Manager as a trusted partner in driving the performance and growth of the UK business. As Chief of Staff, you will operate at the centre of the organisation, turning business priorities into action and ensuring the day-to-day operation runs effectively. You’ll work across every function - from Operations and Commercial to Finance, Product and Customer Success. You will drive execution, remove blockers, improve processes and ensure teams are aligned, accountable and delivering against agreed priorities. This role is designed for an ambitious professional who has already built a strong problem-solving track record and wants to accelerate their development into senior leadership. You’ll gain unparalleled exposure to business strategy, commercial decision-making and executive leadership while owning meaningful projects that have a direct impact on the business. If you’re naturally curious, commercially minded and enjoy solving problems with data and people, this is an exceptional opportunity to further accelerate your career. Working as the UK General Manager’s right-hand partner, you’ll: • Identify opportunities to improve business processes, ways of working and organisational effectiveness., • Lead cross-functional projects from concept through to delivery, driving business change initiatives that improve performance and efficiency whilst ensuring outcomes are achieved on time and with stakeholder buy-in., • Help ensure strategic priorities remain on track by following up actions, removing blockers and maintaining momentum, with coordination with multiple teams, • Prepare high-quality business cases and recommendations to support executive decision-making and to drive change., • Build strong relationships across all levels of the organisation, influencing stakeholders without direct authority by acting as a connector between teams, ensuring communication and alignment across the business. We’re looking for someone with exceptional potential and capability, rather than extensive experience. You’ll bring: • Previous experience of shaping and delivering business change and process improvement initiatives., • Outstanding analytical and problem-solving skills., • Strong commercial awareness and genuine interest in how businesses operate., • Confidence in working with people across different functions, personalities and levels of seniority., • Excellent communication skills, with the ability to simplify complex ideas into clear recommendations., • A bias for action and ownership—you enjoy taking ambiguity and turning it into progress. Your background could have been within a start up or hypergrowth environment, learning as you go with a track record of delivery success. This isn’t a traditional Chief of Staff role focused on administration. It’s a high-impact business role designed to work with our UK General Manager to drive execution, improve performance and support the continued growth of the business. If you’re looking for a role that will challenge you, accelerate your learning and give you an exceptional platform for future leadership opportunities, we’d love to hear from you. Besides the opportunity to work for a global company that is customer and people focused, we offer: A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Programme Eyecare and Spectacle Vouchers We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential. #J-18808-Ljbffr

We index the web for open positions that might be relevant to you and bring them all in one place. No more CV blackholes. Message people hiring directly and see their activity live on cord. Manage all your applications and interviews in one place. Know your worth and see how you compare with other applicants. Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Requirements We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. • Design REST apis., • Code backend services, ideally using Java, or another other server side compiled language., • Develop modern front ends, ideally using React and Redux., • Get their code into the cloud and support it there, ideally on AWS., • Believe in clean coding, simple solutions, automated testing and continuous deployment., • Like to take ownership of a feature from the original idea through to live., • Think (like us) that a small number of empowered developers is the right way to deliver software., • 33 days holiday (including flexible bank holidays), • An extra day’s holiday for your birthday, • 16 hours paid volunteering time a year, • Part-time and/or flexible hours available for most roles, • Salary sacrifice, company enhanced pension scheme, • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton, • Generous family-friendly policies, • Varied social groups set up and run by our employees, • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks, • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Full details are available on our careers site Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: • Stage 1 - 30 mins with one of the team, • Stage 2 - Take home challenge, • Stage 3 - 90 mins technical interview with two team members, • Stage 3 - 45 min final with an executive and a member of the people team London, UK FinTech · Banking · Finance A better bank for everyone Job roles: Full Stack Experience level: Mid, Senior Core skills considered: Java, React, Redux, AWS, JavaScript Base salary: £70K - £110K Employment type: Permanent Remote working: Hybrid (up to 2 remote days p/w) Visa sponsorship: Not available Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. Our Data Environment Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Requirements We have built our entire banking platform in house and mostly in Java. We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can: • Design REST apis., • Code backend services, ideally using Java, or another other server side compiled language., • Develop modern front ends, ideally using React and Redux., • Get their code into the cloud and support it there, ideally on AWS., • Believe in clean coding, simple solutions, automated testing and continuous deployment., • Like to take ownership of a feature from the original idea through to live., • Think (like us) that a small number of empowered developers is the right way to deliver software., • 33 days holiday (including flexible bank holidays), • An extra day’s holiday for your birthday, • 16 hours paid volunteering time a year, • Part-time and/or flexible hours available for most roles, • Salary sacrifice, company enhanced pension scheme, • Life insurance at 4x your salary, • Hybrid/remote working, • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton, • Generous family-friendly policies, • Varied social groups set up and run by our employees, • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks, • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Full details are available on our careers site Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: • Stage 1 - 30 mins with one of the team, • Stage 2 - Take home challenge, • Stage 3 - 90 mins technical interview with two team members, • Stage 3 - 45 min final with an executive and a member of the people team 2,000+ users joining every week Software Engineering Consultant It's really easy to use, has a solid selection of jobs, and makes it helpful to direct message companies. The platform seems to offer a good range of opportunities while keeping the process simple and convenient. November, 2025 Lead Software Engineer The platform allows you to create a professional CV, making the setup process simple and polished. The internal chat also provides an easy way to directly contact hiring companies, which makes communication much more efficient. November, 2025 40,000+ open positions It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities. November, 2025 3 million+ messages exchanged so far Senior Full Stack Developer It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities. November, 2025 83.42% response rate from companies Associate Software Engineer Absolutely amazing idea, the ability to see which recruiters are active makes finding opportunities very quick. There is a form of transparency built into the website that lacks in any other job searching platform. August, 2025 cord was great. Clean UI, easy to browse, and the data feature made it a breeze to quickly check whether my profile would match up well with a particular role. The messaging system made it easy to approach companies but also filter out unwanted requests. #J-18808-Ljbffr

About IRISIRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.We're a Great Place to Work certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.At IRIS, we build software that helps organisations work smarter, save time, stay compliant, and achieve more.Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us.We’re now looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach.This is a hands-on coaching and enablement role.You won’t be line managing the team. Instead, you’ll be visible with our Customer Success Managers and Renewals Specialists, helping people understand what good looks like, improve customer conversations, build confidence, and turn the right behaviours into everyday habits.You’ll work closely with managers, leaders, and Learning & Development to help make performance improvement practical, clear, and consistent.Why This Role MattersGreat Customer Success is about more than answering queries or closing tickets.It is about understanding what the customer is trying to achieve, helping them get value from our products, spotting risk early, building strong relationships, and supporting retention and renewal.That shift takes coaching, consistency, and reinforcement.That’s where you come in.You’ll help our teams build the confidence, skills, and commercial awareness needed to have better customer conversations and drive better outcomes.You’ll help people understand:what good customer ownership looks likehow to move from reactive support to proactive value-led conversationshow to spot customer risk and act earlyhow to talk confidently about adoption, value, retention and renewalhow to use performance feedback in a constructive wayhow to build stronger habits around activity, follow-up and customer outcomesSimply put, you’ll help make the change happen on the office floor.About the Team You'll JoinYou’ll work across our Customer Success and Renewals teams, supporting colleagues who are focused on helping customers stay engaged, get value from IRIS products, and continue their partnership with us.You’ll partner closely with:Customer Success ManagersRenewals SpecialistsFrontline ManagersCustomer Success LeadersRenewals LeadersLearning & DevelopmentSenior Customer Success stakeholdersThis role is about being close to the team, understanding what is happening day to day, and helping managers and colleagues turn performance goals into practical action.What You'll Be DoingNo two weeks will look exactly the same.One day you might be sitting with a Customer Success Manager to review how they approached a customer conversation.The next, you might be helping a Renewals Specialist build confidence around a commercial discussion, supporting a new starter with their ramp plan, or working with a manager to reinforce consistent expectations across their team.You might listen to calls, review CRM activity, look at performance trends, share best practice, or coach someone through how to handle a difficult customer situation.Your focus will include:Coaching Customer Success and Renewals colleaguesYou’ll provide practical, supportive coaching to help people improve their performance, confidence and customer conversations.You’ll help colleagues understand what good looks like, where they can improve, and what actions they can take straight away.This could include coaching around customer ownership, renewal conversations, adoption, value, risk, follow-up, objection handling, call quality, activity levels or customer engagement.Helping the team move from ticket-led to outcome-ledYou’ll help reinforce the shift from simply responding to customer requests to taking ownership of customer outcomes.That means encouraging people to think beyond the immediate query and ask:What is the customer trying to achieve?Are they getting value from the product?Is there a risk we need to act on?What action should we take next?How do we support retention and renewal?You’ll help make this mindset clear, practical and consistent across the team.Supporting managersYou won’t be there to replace managers, but you will help them land the message.You’ll work with frontline managers to reinforce expectations, share themes, support coaching conversations, and help build consistency across teams.You may support managers with performance check-ins, new starter progress, quality reviews, or practical coaching plans for colleagues who need extra help.Supporting new startersYou’ll help new colleagues ramp up successfully by giving them practical support, guidance and feedback.You’ll work with managers and L&D to understand where new starters are progressing well and where they may need more help.You’ll also feed back any common themes that could improve onboarding, training or early-stage support.Using data and insight to guide actionYou don’t need to be a data analyst, but you do need to be comfortable using performance information to spot patterns and focus your coaching.This could include CRM activity, call quality, customer feedback, renewal progress, customer health, activity levels, target progress, new starter ramp, or manager feedback.The key is being able to turn insight into simple, practical action.Sharing best practiceYou’ll help create consistency by spotting what is working well and sharing it across teams.That might mean helping build coaching guides, call examples, conversation prompts, playbooks, checklists, or simple best-practice resources that help people do the job better.What We’re Looking ForWe’re less interested in job titles and more interested in relevant experience.You may currently be, or have previously been, a:Customer Success ManagerSenior Customer Success ManagerRenewals ManagerSenior Renewals SpecialistAccount ManagerSenior Account ManagerCustomer Success Team LeaderRenewals Team LeaderCustomer Success CoachCustomer Success Enablement SpecialistSales Enablement SpecialistCommercial Enablement SpecialistCustomer Experience CoachPerformance CoachThis could be a great move if you have previously managed a Customer Success, Renewals or Account Management team and now want to step away from direct line management while still helping people improve.It could also suit a strong Senior CSM, Renewals Specialist or Account Manager who is known for doing the job well and now wants to pass on their experience to others.Essential ExperienceYou’ll likely be a strong fit if you have:Experience in Customer Success, Renewals, Account Management, SaaS, subscription services, or another customer-facing commercial environment.A good understanding of what makes customer-facing teams successful.Confidence coaching others and helping people improve through practical feedback.Experience supporting customer conversations linked to value, adoption, retention, renewal, risk or commercial outcomes.The ability to help teams move from reactive customer handling to proactive, outcome-led customer conversations.Comfort using performance information, CRM activity, call reviews, customer feedback or manager insight to spot where support is needed.Strong communication skills and the confidence to give clear, constructive feedback.The ability to build trust quickly with frontline colleagues and managers.A practical, hands-on approach and the confidence to be visible with the team.The ability to reinforce expectations in a positive, consistent and supportive way.A genuine interest in helping people improve and succeed.Desirable ExperienceIt would be useful, but not essential, if you also have:Experience in a software or SaaS business.Experience supporting Customer Success or Renewals teams.Experience using Salesforce or another CRM system.Experience in coaching, enablement, training or performance improvement.Experience supporting new starter onboarding or ramp-up.Experience reviewing calls, customer conversations, activity data or quality measures.Experience helping teams become more commercially confident.You'll Thrive In This Role If You...Enjoy being close to the team and making things happen day to day.Like coaching people in real situations, not just in formal training sessions.Can explain things clearly and simply.Know how to challenge people positively while keeping trust.Are confident speaking to both frontline colleagues and managers.Can spot when someone needs extra support and help them take practical next steps.Care about customer outcomes, not just activity.Understand that performance improvement is about habits, consistency and follow-through.Are happy being visible, hands-on and part of the office-floor rhythm.Want to help a team change how it thinks, works and talks to customers.Why Apply?This is a great opportunity to use your Customer Success, Renewals, Account Management or commercial experience in a different way.You’ll have the chance to help shape how our teams work, coach people through real customer conversations, and support a shift towards a more proactive, outcome-led and commercially confident way of working.You’ll enjoy:A hands-on coaching role with visible impact.The chance to support Customer Success and Renewals teams directly.The opportunity to influence customer retention and customer experience.A role where you can pass on your experience without directly line managing a team.Variety, ownership and close partnership with managers and leaders.A supportive environment within a growing software business.Competitive salary and benefits package.What Can You Expect From Our Application Process?We like to keep things simple, transparent, and fair:1️⃣ Apply onlineJust upload your CV and tell us why you’re interested in the role.2️⃣ Initial Interview (plus Online Assessments)A chat with our Talent team.Two short assessments:CCAT (15-minute timed test).EPP (untimed personality questionnaire).3️⃣ Stage OneA discussion with our Customer Success leadership team focused on your experience, approach to coaching, and performance improvement expertise.4️⃣ Stage TwoA panel interview with our VP, Customer Success, Director, Customer Success, and Chief Customer Officer.At IRIS, we help thousands of customers achieve more with software that simplifies complex processes, saves time, and supports long-term success.This role is about helping our people do the same: building confidence, improving conversations, and creating better outcomes for our customers.Why You’ll Love Working HereImpact: Your work will influence millions globally.Growth: Continuous learning and career development opportunities.Belonging: A culture that celebrates diversity and empowers every individual.Ready to Apply?Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.What to expect from our hiring processOur process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:Application review — we assess your experience and potentialInitial call — a short conversation to learn about you and share more about the roleSkills assessment — tailored to the position, e.g. case study, coding challenge or portfolio reviewFinal interview — meet the team and explore how you'll make an IMPACT at IRISWe'll always walk you through the specific stages at the start of the process so you can prepare with confidence.If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.LocationIRIS Software Group, ManchesterEmployment TypeFull timeLocation TypeHybridDepartmentIRIS IRIS Customer Success

Strategic ER | Enterprise Customer Success | Data & Insight | ARR GrowthTurn Employee Relations Expertise Into Measurable Customer Value.Can you combine credible Employee Relations expertise with commercial Customer Success capability?Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value?Have you successfully grown customer ARR through strategic upselling and cross-selling?At AdviserPlus, we’re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK’s best-known employers.This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise – giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support.Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We’d love to hear from you.The Role at a GlanceER Customer Success Manager (in-house title)Remote Working | Occasional Travel to Ellesmere Port, Cheshire and Client Sites50,454 – 65,45437.5 Hours per Week | Flexible Working Between 8am–7pm, Monday–FridayReporting to: Head of Customer SuccessPedigree: UK’s Leading Provider of HR Technology, Consulting and Advisory ServicesClients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury’s, United Utilities, Sage and moreYour Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HRQualification: CIPD Level 5+ or equivalentAbout AdviserPlusAdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services.Combining cloud technology, data insight and genuine HR expertise, we help some of the UK’s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes.Our award-winning SaaS platform, empower, alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency.The OpportunityYou’ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings.Your role is to get closer to each customer’s strategic people agenda – understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time.By building trusted relationships with HR Directors, CPOs and senior People leaders, you’ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives.You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement.Beyond retention, you’ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services.This is about more than keeping customers happy.It’s about knowing their organisation, anticipating what’s coming and turning insight into action, value and sustainable ARR growth.Where You’ll Add Value• Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders.• Stay close to customers’ strategic agendas, organisational priorities and emerging people challenges.• Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early.• Develop Customer Success Plans aligned with each customer’s people strategy, ER priorities and commercial objectives.• Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value.• Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations.• Lead Quarterly and Annual Service Reviews that influence action, not simply report activity.• Recommend the right combination of technology, advisory, consultancy and professional services.• Identify and convert strategic upsell and cross-sell opportunities to grow ARR.• Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention.• Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment.• Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes.• Drive retention, Net Revenue Retention and sustainable account growth.About YouYou understand Employee Relations deeply enough to see beyond individual cases.You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements.You’re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth.You’ll likely bring:• 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services.• CIPD Level 5+ or equivalent, supported by credible ER advisory experience.• Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially.• A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling.• Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes.• The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders.• Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth.• Excellent communication, presentation, negotiation and stakeholder management skills.• Strong analytical, problem-solving and data-driven decision-making capability.• The ability to manage multiple priorities and work effectively across teams.• Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot.Why Join AdviserPlus?• Work strategically with some of the UK’s best-known enterprise employers.• Join a leading HR technology and advisory business where genuine ER expertise matters.• Remote-first working with flexibility built into the role.• 50,454 – 65,454 salary.• Pension Scheme and Life Assurance.• Health Cashback Plan and Employee Assistance Programme.• Holiday Purchase Scheme.• Professional Qualification Support and Membership Contributions.• Volunteering Days and Long Service Awards.• Career development within a growing, award-winning business.Apply NowIf you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we’d love to hear from you.Join AdviserPlus and help some of the UK’s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value.Apply now.Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details.Ref: 20258