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Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Utilize data to analyze and

This is a 12-month Fixed-Term Contract for mat cover.

We are seeking a proactive and results-drivenTransformation Project Leader to lead the delivery of key strategic transformation initiatives across the organisation. Translate strategic goals into structured projects with clear deliverables and outcomes. Drive continuous improvement in project delive

Job Title: Complaints and Quality Officer Location: Hybrid Working (offices in Dundee, Perth & West Dunbartonshire) Contract: Fixed Term Contract (12 months) Hours: 35 hours per week (Mon-Fri) Salary: £39,190 - £46,009 per annum Closing Date: Midnight on Sunday 20th September 2026 Interview Date: TBC An opportunity to make a positive impact on peoples’ lives and community. Awarded Housing Association of the Year 2025 & 2026, Caledonia Housing Association is one of Scotland’s leading social housing providers and is recognised by Best Companies as one of the top UK housing associations to work for. Our vision is to provide “homes and communities that make lives better”. We are committed to providing high-quality affordable housing, building new homes and transforming customer services. Caledonia Housing Group provide services to over 5,300 homes and in excess of 2,000 private owners across 8 local authority areas. As our Complaints and Quality Officer, you will play a key role in helping us deliver high-quality, customer-focused services. Working closely with the Governance Manager and colleagues across the organisation, you will support the delivery of robust and compliant, complaints management arrangements, while developing and implementing effective quality assurance processes that drive continuous improvement in line with our strategic objectives. This is a varied and rewarding role where you will help ensure we meet our statutory, regulatory and organisational requirements while promoting a culture of learning, accountability and excellent customer service. A significant aspect of the role will involve investigating, and responding to Stage 2 complaints in line with the SPSO Model Complaints Handling Procedure, maintaining a resolution based approach and ensuring fair, timely and evidence-based outcomes. You will also act as a source of advice and support for colleagues that are managing Stage 1 complaints, helping to embed good complaint handling practice across the organisation. We are looking for someone who can draw on experience gained in a customer focused, governance and compliance, or audit and scrutiny environment. You will be confident handling complex and sensitive information, investigating issues thoroughly, and producing clear, high-quality written responses, reports and correspondence for a range of audiences. If you thrive in a busy environment, enjoy solving problems, and are passionate about improving services and customer outcomes, this could be the perfect opportunity for you. The Complaints and Quality Officer is a Hybrid Role, which means you will work flexibly from a range of sites including: working from home, and at our Caledonia Group Offices (based in Dundee, Perth or West Dunbartonshire) for a minimum of two days per week. • 36 days annual leave, increasing with service, • Promotion of work-life balance and flexi-time system, • Car allowance, • Sector leading pension scheme, matched up to 12% by us, • Salary sacrifice schemes for pension, electric vehicle leasing & cycle to work, • FREE membership of a healthcare cash plan, including cover for dependents, • Paid Volunteering Day, • Wellbeing services offering support and confidential advice when you need it most Caledonia strives for equality of opportunity in all its activities and encourages applicants from all sections of the community. A registered charity no: SC013988. The Group actively encourages the recruitment of staff with disabilities and will make reasonable adjustments at all stages of the recruitment process as required. #J-18808-Ljbffr

The role includes managing daily hotel operations, safety, and staff development to ensure our brand remains the UK’s leading hotel experience. Premier Inn Dundee East is seeking a Hotel Manager on a fixed-term contract until 2028.

The salary for this role is £50,000 - £52,000 This role is advertised on a 12 month fixed term contract.

Business Analyst Job Type: FTC (Fixed Term Contract) Duration: Until Dec 2025 Salary: £55,000 - £65,000 Per Annum Pro Rata, Plus TXP Benefits (Holiday, Pension, Healthcare etc) Location: Hybrid Working - 1 day a week onsite in Warwickshire, the rest can be remote TXP is expanding their Business An

Seeking a DevOps Engineer to design and manage secure Azure pipelines and CI/CD, focusing on live service support, break-fix, and platform optimization.Requires extensive Azure DevOps, IaC, and networking experience.

Seeking a Senior Workforce Management Analyst on a 9-month contract to optimize staffing for customer operations using data-driven insights, analyze datasets, and present findings to senior leadership.

Accounts Assistant needed for a 12-month fixed-term contract, remotely, supporting a finance team with daily accounting, month-end, and reporting.