Head of customer service jobs in Belfast - Page 5Create job alerts

Head of Service - Children's Regulated Services. Head of Service - Children's Regulated Services. This is a senior leadership role with responsibility for a complex and high-profile portfolio of regulated children's services, playing a critical role in delivering safe, high-quality outcomes for chil

Head of Service - Children's Regulated Services Local Authority | East Midlands (City-Based) An opportunity has arisen with a large local authority in the East Midlands for an experienced Head of Service - Children's Regulated Services to join on a 13-month ongoing interim assignment. Assi

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. Head

Head of Service - Children's Regulated ServicesLocal Authority | East Midlands (City-Based)An opportunity has arisen with a large local authority in the East Midlands for an experienced Head of Service - Children's Regulated Services to join on a 13-month ongoing interim assignment. This is a senior

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

A leading healthcare charity in Taunton is seeking a Director of Operations to support the development of strategic goals and ensure operational performance excellence. Responsibilities include leading specific services, developing budgets, and enhancing patient pathways. This role offers a competit

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. You will work closely with various teams to ensure exceptional service delivery while driving engagement and improvement across customer journeys. This posit

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

A leading homebuilding company in the UK is seeking a Regional Head of Customer Care to lead the Customer Care function. This role involves ensuring high service standards and overseeing a team of customer care professionals. You will collaborate with various teams to improve customer experience and

A leading care provider in the United Kingdom is seeking a Head of Service to oversee kitchen operations and deliver nutritious meals for residents. The position offers various benefits including a company pension scheme, training opportunities, and a supportive work environment.

A leading mental health charity in the UK is seeking a Head of Services to lead and promote initiatives across Scotland and Northern Ireland. You will be responsible for effective management and delivery of services, enhancing mental health support for veterans. The role offers a competitive salary,

A global technology leader in the United Kingdom is seeking a Head of Customer Engineering to lead teams responsible for cloud transformation outcomes. In this role, you will manage customer partnerships, define technical go-to-market strategies, and resolve technical roadblocks. The ideal candidate

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Experience with software

A leading care provider in the United Kingdom is seeking a compassionate Head of Service to oversee meal preparation and ensure food safety standards are met in a caring environment. The ideal candidate will possess kitchen experience and knowledge of relevant food safety regulations, contributing t

Through this brief to work collaboratively with the Sure Start Management Committee including the Chair, staff, partner organisations, other service providers, parents and children to provide services in accordance with guidelines and directions issued by the Department of Education, relevant Area C

Leading a team of approximately 140 colleagues, you will ensure we deliver exceptional service to our national and key account customers, while driving strong commercial outcomes and building a high‑performance, customer‑focused culture. Based in Haydock, this senior leadership role offers the o

In your role as Head of Service at HC-One, you’ll value one thing above all. As Head of Service that will mean helping to prepare and serve nutritious, healthy meals that our residents will love. We are committed to providing the quickest possible turnaround from the point of making you a job offe

Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. Coordinate SAP resources across Customer Success Managers, Services, Sales, Product and Global Customer Success Centres. Guide and lead experience management across the customer lifecycle, including g

The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. Increase of cross- and upsell opportunities and building a CS team that is ready to introduce new products and services t

Periodic Weekly : Timely and effective review of debrief / handovers on Monday AM from shared role share Head of Services. SENCare Recruitment is currently working on behalf of a specialist therapy provision for children who have experienced trauma and / or abuse or have SEMH needs, that is seeking

We are looking for a Principal Platform Engineer (Head of Service) to provide technical leadership for our cloud‑native platform infrastructure, shaping the architecture, standards, and technical direction of the National Digital Platform — the foundation powering MyCare. Working within Engineer

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement. The ideal candidate wil

A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experiences through effective technology use. This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical

Youll own technical customer outcomes across delivery and enablement, overseeing Technical Account Management, which handles implementations, integrations, data work, and complex escalations, and Careers Site Support, which builds and maintains customer-facing career sites used by Sales and custom

The Head of Service Continuity is accountable for ensuring that the availability and performance of all M&S services are maintained at sufficient levels in case of a disaster. The Head of Service Continuity is a senior role within the D&T Service Management organisation, ensuring that there is an En

The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post‑completion journey. Ensure the regional Customer Care team are trained and are capable in

We’re hiring a Head of Customer Experience. Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. It's a product of an age of oil and gas, riddled with markups and middlemen.

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Primary KPI = Bolt UK + Fella UK Reorder Rate (Of customers whose chec

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. With over 20 years of experience, we empower orga

A leading email security solution provider is seeking a Head of Customer Success to drive customer outcomes and maximize retention. Ideal candidates will have over 7 years of experience in Customer Success in a B2B SaaS environment, with a strong focus on customer adoption, retention metrics, and te

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space. Competitive pay of £28,000 to £29,000 annually.

A specialized children's therapy provision in the UK is seeking a Head of Service to manage operations two days a week.

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. RM Group operates through three businesses: Technology (Mana

The Head of Services will be an experienced and forward-thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership. Combat Stress – Head of Services – Scotland & Northern Ireland. As a healthcare environment, and for the health and well

Head of Customer Operations – UKI. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. This role offers significant influence across regional execution and global direction, w

Operational lead responsibility for managing all resources necessary to directly manage and direct the management of a multidisciplinary, interagency staff team providing an integrated service for a diverse range of families and children aged antenatal to 4 years and under. Review, develop and imple

A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations. You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service.

A technology firm in the United Kingdom is looking for a Manager, Customer Success to lead a high-performing Customer Success team across the EMEA region. This role involves coaching team members, analyzing data to improve customer retention, and driving revenue growth through optimized processes. C

Berichtet an: Chief Executive Officer. Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Gewährleistung hoher Servicequalität und zuverlässiger Leistung gegenüber Kunden und Partnern.

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As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. You will operate at the intersection of public ser

Proven record of building greenfield delivery functions into scalable operations. Strong understanding of NHS politics, procurement and stakeholder dynamics. History of successful deployments recognised as reference accounts.

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Opportunity: Head of Customer Experience. Delight – go beyond basic service; hunt high‑ROI interventions across the customer lifecycle to trigger wow moments.