Warehouse Supervisor Location: Brighton - St Josephs Business Park Hours: 37.5 hours per week (full time) Pay: £13.20 per hour Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Deliveroo Hop Deliveroo Hop launched in September 2021 and is Deliveroo's speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. The team behind Deliveroo Hop are building a network of stores across London, the UK and International markets. Each delivery store is staffed with a team who have been specially trained to manage the operations, pick and pack orders in record time, with Deliveroo's 100,000 strong rider network completing all deliveries. What you'll be doing Oversee that all orders are picked to meet time targets Communicate with our riders to ensure our customers receive our deliveries promptly Run the dispatch area and and support with packing delivery orders to send to our customers Ensure all deliveries are scanned and appropriate claims are logged Unload deliveries according to procedure, taking time to ensure accuracy of product locations and date rotation Ensure stock counts are accurate and all areas counted Partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly Manage the warehouse remains clean and tidy at all time and that any hazards have been dealt with urgently Complete H&S checks and ensure that the warehouse and employees are diligently following company procedures throughout their shift Requirements Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus) Hands-on mentality and detailed oriented Experience hitting goal targets (e.g. pick times) A track record of attendance and punctuality Demonstrated leadership and experience training other team members Contribute to a positive working environment Right to work in the UK What you'll receive £13.20 hourly salary Guaranteed 37.5 hours minimum per week Weekly payroll Permanent position Lots of growth opportunities and on site training. This position can transition into a Warehouse Assistant Manager and Warehouse Manager! Deliveroo Plus subscription which gives you access to exclusive offers and free delivery on selected orders. Wide range of additional benefits including discounted gym subscription, wellbeing and pension contributions Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.
Cloud Technologies Ltd, a leading provider of IT solutions, is seeking an experienced Business Delivery Manager with expertise in lead generation, particularly through LinkedIn Sales Navigator and cold calling. This role is crucial in driving new client acquisition, engaging potential leads, and closing deals within various sectors including technology, finance, and healthcare. Key Responsibilities: Lead Generation: Utilize LinkedIn Sales Navigator to identify, connect, and engage with prospective clients. Cold Calling & Outreach: Conduct strategic cold calls to potential clients, presenting Cloud Technologies' services and creating new business opportunities. Sales & Relationship Management: Cultivate strong relationships with leads to understand their needs, present tailored solutions, and close deals effectively. Pipeline Management: Manage and track leads through the sales funnel, maintain detailed records, and ensure a steady pipeline of prospects. Collaboration: Work closely with the marketing and operations teams to align on strategies and support the successful delivery of client solutions. Qualifications: Proven experience in business development, with a focus on lead generation and closing deals. Expertise in LinkedIn Sales Navigator and cold calling for B2B client acquisition. Strong understanding of IT services, particularly in areas like software testing, web development, and UI/UX design. Excellent communication and interpersonal skills, with a knack for building relationships and identifying client needs. Results-driven and highly organized, with the ability to manage multiple leads and prioritize effectively. What We Offer: Competitive commission-based compensation structure. Flexible working environment, with remote work options. Opportunity to work with a growing IT company with a global footprint. Continuous professional development and growth opportunities. Join us at Cloud Technologies Ltd, where your skills in lead generation and business delivery will be key to expanding our presence across the UK, Middle East, India, and the USA. To Apply: Send your resume through chat
We are looking for an experienced Operations Manager to join out team to formulate strategies, improve performance, procure material and resources and secure compliance. You should be ready to cultivate and maintain relationships with clients and other business suppliers, find ways to increase quality of customer service and implement best practices across all levels. You'll have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations.
Fun Fest Holiday Club Uxbridge Apply on Jobs Today Full–time and Part-time Fun Fest Holiday Club Manager Job Vacancy – Uxbridge Would you like to earn during the school holidays whilst working in a fun and exciting environment? Fun Fest Holiday Club invites an experienced and passionate Club Manager to lead a fantastic team, that will be placed in Uxbridge All people who are enthusiastic about filling up this vacant, please take a part in this Holiday Club Manager recruitment Key Responsibilities: · We are looking for an experienced and passionate Club Manager to lead a fantastic team. As Club Manager you will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with residents and guests. You will be responsible for leading the Club team to deliver an exceptional 5-star service and take pride in creating an unrivalled resident experience. · Working with the Operations Manager, you will develop, maintain and administer an annual plan of development for the Club. This includes budgets, marketing, events and identifying opportunities to maximise the use of the Club facilities. • Ensuring a high standard of physical, personal, emotional, social and intellectual care for all children in the club. • Supervision of and support to the team members within the club thereby implementing high standards of quality practices. • To be aware of and act in accordance with current legislation, good practice, club policies and procedures • The day-to-day management of the club including quality improvement, marketing and administration. • To promote the high standards of the club at all times to parents, staff and visitors • To report back to the Proprietor as required with information relating to finance, quality of the provision, marketing and anything else deemed necessary • Leading, coaching, developing and inspiring your front-line staff to deliver a 5-star experience every day.- The Commitment: This role is available for Mondays - Fridays of school holidays, excluding bank holidays, from 8.00am – 6.00pm per day. Flexible working arrangements may be available. We are looking for: Someone who loves to see children of all ages enjoying different activities and having fun. You’ll be friendly and approachable, with excellent communication and interpersonal skills. You will be able to work closely with the proprietor to ensure that the club organisation and administration is of the highest quality. · NVQ Level 3 qualification or above in Childcare. · Preferably 2 years’ experience working with children in a fast-paced environment, ideally in a management capacity. · Knowledge of Safeguarding · Experience of working in an Early Years setting (desirable) · Paediatric First Aid training (desirable) We are committed to safeguarding; all staff will be required to have a DBS check and references before starting. Specific Fun Fest Holiday Club training will be provided to successful candidates. About Fun Fest Holiday Club: Fun Fest Holiday Club is different because it offers children a choice about how they spend their holiday. There are over 50 activities including Mission Impossible, Beauty School, Pottery, Great Outdoors, Harry Potter Experience, Masterchef, Sports Action, Lego Creation and many more. As one of the leading companies in United Kingdom, Fun Fest Holiday Club offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Fun Fest Holiday Club also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowledge through the company programs. Please do not apply if you do not hold a Teaching and Childcare Qualification. Part-time hours: During the school Holidays Job Types: Part-time, 11 weeks of the year Salary: £13.00-£18.00 per hour Benefits: • Childcare • Company pension Schedule: • Monday to Friday Work remotely: • No COVID-19 precaution(s): • Remote interview process • Virtual meetings
The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.
Organising office files and managing databases. Organising company meetings and classes ordering stationery and IT equipment, dealing with correspondence, complaints and queries. Preparing letters, presentations and reports, supervising and monitoring the work of administrative staff processing new and old students. Managing office budgets, implementing and maintaining standard procedures. Office administrative systems organising induction programmes for new students ensuring that health and safety policies are up to date attending meetings with senior management assisting the organisation HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. Informing students about course pricing and booking them in for available dates.
About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.
A global finance and business advisory company has a new opportunity for a PA to CEO. They operate a hybrid working pattern, working remotely up to two days and coming into the office three days per week. You will provide a high level of administration support to the chief executive and other colleagues in the executive office, as required. The company have a wonderful company culture with lovely offices based near Tower Hill. Responsibilities: Acting as a first point of contact: dealing with correspondence and phone calls. Managing diaries and organising meetings and appointments. Booking and arranging travel, transport and accommodation. Reminding the CEO of important tasks and deadlines and diary management. Typing, compiling and preparing minutes, reports, presentations and correspondence. Implementing and maintaining procedures/administrative systems. Liaising with staff, suppliers and clients. Collating and filing expenses. Conducting research on behalf of the CEO. Organising the CEO’s personal commitments including external committees, meeting preparation, booking lunches/ dinners and travel. Assisting in the management of the intranet and website, Working Groups and Special Interest Groups (SIGs), as required. Sending out invoices and following up with overdue balances Supporting our client’s communications and marketing efforts Publication distribution Ordering gifts, stationery supplies and other equipment Assisting in the administration of membership activities Supporting the effective management of information and data about member firms on executive office IT systems Participating and taking minutes in staff meetings Processing supplier invoices for the Executive Office Other support duties as required Skills & Experience: Previous PA/Administrator support experience (essential) Experience working in a professional services environment in an administrative role (desirable) The ability to relate to a geographically dispersed, multicultural membership with limited face-to-face contact The ability to convey a professional image through writing A professional, service-oriented attitude Very proactive A high level of IT literacy, including Office 365, Excel, Word, PowerPoint Excellent written and verbal communication skills Benefits: 20 days holiday rising with length of service and/or promotion Additional 3 days holiday given to be taken over the Christmas period Season ticket loan Life assurance Enhanced Maternity and Paternity Private health care cover at discounted rates Employer contributions to pension after one year Subsidised corporate gym membership Store discounts
Registered Manager Are you someone who is passionate about creating a warm, nuturing and positive environment where every child feels valued and supported? Our client is an established Children's care provider who are committed to providing safe and supportive homes for the children in their care. Their mission is to empower each child to reach their full potential by creating an environment that fosters healing, growth, and learning. They believe that every child deserves a loving and nurturing home where they can thrive, and they work tirelessly to make that a reality. Through their trauma-informed approach and personalized care, our client strive to build strong foundations for their children’s well-being, helping them develop a deep sense of belonging, trust, and self-belief. Our client is currently going through a planned period of growth and are recruiting for a dedicated, experienced Register Manager to join their close knit team in their care home in Maidstone, Kent. What you will be doing - As registered manager you will be responsible for managing all aspects of running our Home, ensuring that young people receive high levels of emotional and physical care, appropriate activities, and comfortable accommodation. - You will have a crucial role in building a high-performing team that shares our core values of passion, collaboration, transparency, and continuous learning to deliver the best care for our children. - You will be required to lead the staff team and deploy appropriate resources to fulfill key tasks, providing induction, supervision, and appraisal to ensure staff development and effective communication. - As the Registered manager you will be required to ensure compliance with company policies and procedures, including child protection, health and safety, finance, control, and administration, while promoting team development and effective team working. What we’re looking for - Applicants should hold at minimum a Level 3 Diploma in Children’s Residential Childcare and be committed to working towards the Level 5. - We are seeking an exceptional and inspirational Registered Manager. Ideal candidates for this role should have a successful background as a Registered Manager within a home rated as ‘Good’ or ‘Outstanding’. - Successful candidates will play a key role as a part of the company’s management team in the development and management of the home. - They should have the necessary abilities, values and skills to excel in the position and should possess the level 5 diploma in Leadership and Management for Residential Childcare. Whats in it for you - We offer a competitive salary package, which includes a pension plan. - We are committed to investing in our staff for the long-term, fostering a culture that values and supports both personal and professional growth. - We provide each manager with extensive support, including experienced leadership guidance, clinical supervision, and ongoing training to ensure your success. Safeguarding: We prioritise the safety and well-being of our children and staff. Our commitment to safeguarding ensures candidates in our recruitment process will undergo measures such as enhanced DBS checks, diligent evaluation of applications, validation of relevant qualifications, and obtaining references. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
As a Junior Sous Chef at Browns Sutton Park , you will have a passion for serving great food, training great people and leaving a smile on our guests faces. You’ll run a section, ensuring your team are working together as one. Does this sound like you? Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoons teas to romantic dates, you’ll be at the centre of the action. If you put the ‘Class’ into classic, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to work around your lifestyle! A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS JUNIOR SOUS CHEF YOU’LL… Be a champion of brand standards. Cook to spec and work within brand targets. Support the chefs in your team to deliver top quality standards on every shift. Run your own section as a kitchen team leader and develop management and leadership skills. Support with stock control and ordering so you’re set up for success.
Overview: · The Contracts Manager is a pivotal role within Insanity as it supports the broadcast and digital departments by reviewing and negotiating contracts for talent with TV networks, production companies, and brands. · Insanity values its in-house legal support, and as a part of the wider Business Affairs team, this role will enable the creative team to focus on their work without being overwhelmed by contracts. · The role will be supported by four other team members and with collaboration at the heart of our operations, this is a team that shares ideas and upskills together. · The role requires you to be adaptabile to different working styles, as colleagues may seek support through various communication methods (email, voice note, text, in person, or call/Zoom). · Aim to provide private practice-level quality in-house, offering pragmatic and flexible advice. · Please note this role will not lead to a training contract Key Responsibilities: · Providing Legal Advice: Offering day-to-day legal advice to all departments, including interpreting and applying laws, regulations, and internal policies relevant to the talent and entertainment industry. · Commercial Deal Structures: Advising on commercial deal structures, including negotiating techniques and strategies to secure favourable terms for the agency and its talent. · Supporting Company Projects: Assisting in various company projects, corporate transactions, and strategic initiatives, ensuring legal compliance and risk mitigation. · Drafting and Reviewing Agreements: Drafting, reviewing and negotiating a wide range of agreements, including talent contracts, brand deals, sponsorship agreements, partnership agreements, licensing deals, and more complex legal documents. · Developing Legal Precedents: Creating and updating legal precedents and templates to enhance departmental efficiency and ensure consistent legal standards across the company. · Legal Training: Assisting in developing and delivering legal training programs for staff across the company, helping non-legal colleagues understand key legal concepts and compliance requirements. · Document Management: Managing legal documentation, including maintaining, updating, and organising template agreements, clauses, and other key legal resources. · Process Improvement: Developing and implementing tools, systems, and processes to improve legal and operational efficiency, such as contract management systems, workflow automation, and compliance checklists. · Risk Management: Identify, assess, and mitigate legal risks associated with talent agreements, partnerships and commercial deals, ensuring that all contracts comply with applicable laws and regulations. · Cross-Departmental Collaboration: Work closely with other departments, such as finance, marketing and creative teams, to ensure legal considerations are integrated into decision-making processes. · Client Relations: Liaising with external stakeholders, such as brands, production companies, and legal representatives, to negotiate and finalise contracts on behalf of the agency’s talent. · Compliance Monitoring: Staying updated on changes in entertainment law and industry standards, ensuring that all contracts and business practices remain compliant. · Dispute Resolution: Provide support in managing disputes or legal issues that may arise from contractual relationships, working to resolve matters efficiently and in the best interests of the company. · Ad-Hoc Projects: Providing support on ad-hoc legal projects, initiatives, and issues as they arise, often requiring quick turnaround and flexibility. ESG Values: To Promote Environmental Sustainability: by advocating for environmentally responsible practices within the company; by identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. · To Support Social Responsibility Initiatives: o by contributing to corporate social responsibility (CSR) programs and initiatives; o by fostering diversity, equity, and inclusion within the workplace. · To Ensure Good Governance Practices: o by adhering to ethical business practices and promoting a culture of integrity; o by complying with relevant regulations and industry standards. · To Stay Informed on ESG Trends and Best Practices: o by staying up to date on emerging ESG regulations and best practices; o by sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills: · 2+ years of contracts management experience (or similar) with a specific focus on drafting and negotiation within a law firm or legal department Strong organisational and time management skills Excellent attention to detail Desire and willingness to take ownership and control of tasks and projects Ability to work towards tight deadlines Strong analytical (strategic and creative) capabilities and judgment Ability to work effectively and collaboratively, think pragmatically and be solution‐oriented Exceptional written and verbal communication skills Business acumen and an understanding of Insanity’s business and the wider entertainment industry Ability to work well independently and contribute to the team Demonstrated ability to think clearly and quickly under pressure Personal Attributes: Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast-paced, high-pressure environment. Dedicated to excellence and continuous improvement. Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Professional with the ability to build trust and rapport with stakeholders Curiosity and willingness to tackle matters outside area of expertise Willingness to learn and adapt to different working styles Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion.
Office Coordinator Monday to Friday 8:30 to 16:00 Main Responsibilities: To be responsible for the initial contact from clients with concerns or complaints. To be responsible for the initial contact from carers with queries relating to finance and or HR queries. To be the first point of contact for the Registered Care Manager and the Finance Director. To support the Registered Care Manager To support the day to day running of the office and ensure compliance with recording and reporting requirements in line with the business policies. The Office Coordinator will act under supervision of the Registered Manager. Assist the area coordinator with in house scheduling systems To be compliant with clients medications recording and ensure inhouse systems are accurate and up to date with relevant legislation The Role: You will be expected to be the first point of call for any concerns, queries or complaints from both clients and carers. Liaise with the Registered Care Manager any such concerns, queries or complaints from both clients and carers. You will be required to update the Registered Care Manager on a daily basis. The role will involve delivering in house training sessions on mandatory training subjects. In the absence of the Registered Manager and Finance Director you will be responsible for overseeing operations and managing the team. Oversee auditing of EMAR for all clients. Make sure clients have been informed of any scheduling changes. Requirements: Excellent IT skills (microsoft office, excel) Excellent communication skills, excellent phone manner and highly organised Proactive approach to challenging and rapid changes within the business Minimum 3 years experience in the Health and Social Care sector and or 2 years experience within an office environment. An understanding of managing EMAR. An understanding of CQC policies and requirements. Pay: Office Coordinator Full time position, 28 days annual leave £24375